第一篇：客户服务代表英文介绍
客户服务代表英文介绍
Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional communication/interpersonal and organizational skills.EXpERIENCE
1989-present OXbrIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing client base/sales territories.EDUCATION
1993-present pROpHET JUNIOR COLLEGE
Associate Degree program
Computer Operations program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.想了解更多自我介绍相关文章.请继续阅读自我介绍网
第二篇：客户服务代表介绍
客户服务代表介绍
客户服务类职业正悄然崛起，随着越来越多的企业把注意力从单纯的市场营销转向客户服务，以
及一些跨国公司在把客户服务中心迁至中国内地，市场对客户服务代表、客户经理、客户关系协调人
员、客户专员、电话营销员、热线电话接听员、技术支持助理等客户服务人才的需求不断看涨，具备
专业素养的专业人员更是倍受青睐。客户服务人才在我国各大城市已经成为紧缺、热门和高薪人才，因此，参加客户服务职业培训，获得资格证书，无疑将大大拓宽职业发展空间，成为进入客服行业的敲门砖！
一、考试层次
根据客户服务从业人员的不同情况及市场的不同需求，分别设置了五个层次：
（一）客户服务代表
（二）高级客户服务代表
（三）助理客户服务经理
（四）客户服务经理
（五）高级客户服务经理
二、报考条件
（一）客户服务代表（具备以下条件之一）：
1、具有中专、高中及以上学历；
2、从事相关工作2年以上。
（二）高级客户服务代表（具备以下条件之一）：
1、具有大专及以上学历；
2、获得客户服务代表证书后从事相关工作2年以上；
3、从事相关工作4年以上。
（三）助理客户服务经理（具备以下条件之一）：
1、具有本科及以上学历；
2、获得高级客户服务代表证书后从事相关工作2年以上；
3、获得客户服务代表证书后从事相关工作4年以上。
（四）客户服务经理（具备以下条件之一）：
1、具有本科及以上学历并从事相关工作2年以上；
2、获得助理客户服务经理证书后从事相关工作1年以上；
3、获得高级客户服务代表证书后从事相关工作3年以上；
4、获得客户服务代表证书后从事相关工作5年以上。
（五）高级客户服务经理（具备以下条件之一）：
1、相关专业研究生学历并从事相关工作2年以上；
2、具有本科及以上学历并从事相关工作5年以上；
3、获得助理客户服务经理证书后从事相关工作2年以上；
4、获得高级客户服务代表证书后从事相关工作4年以上；
5、获得客户服务代表证书后从事相关工作6年以上。
三、报考对象
客户服务及相关专业（包括但不限于酒店管理、国际贸易、空乘文秘、人力资源管理、物流管理、信息管理等专业）的学生；电信、航空、银行等行业的客服管理人员及重视客户资源的社
会各界人士。在校本科生可连跳2级直接申报客服代表（经理助理）
四、资格认证
考核通过后将由中国商业联合会颁发相应等级的资格证书，网上注册，全国通用。
第三篇：客户服务代表英文自荐信
Sandy Lin 15/F,TOWER2 ,brIGHT CHINA,BUILDING1,BEIJING.SUMMARY OF QUALIFICATIONS
Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional communication/interpersonal and organizational skills.EXpERIENCE
1989-present OXbrIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing client base/sales territories.EDUCATION
1993-present pROpHET JUNIOR COLLEGE
Associate Degree program
Computer Operations program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.Notice
Background summary accentuates candidate's acquired professional skills and impressive track record.Listing relevant courses adds weight to candidate's educational credentials.
第四篇：客户服务代表英文自荐信（最终版）
SUMMARY OF QUALIFICATIONS
Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional communication/interpersonal and organizational skills.EXpERIENCE
1989-present OXbrIDGE,INC.Interface with merchandising personnel,at all levels,and provide technical information on company products and services.Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer complaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing client base/sales territories.EDUCATION
1993-present pROpHET JUNIOR COLLEGE
Associate Degree program
Computer Operations program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech Communication,Introduction to Computers and English Composition.Notice
Background summary accentuates candidate's acquired professional skills and impressive track record.Listing relevant courses adds weight to candidate's educational credentials.
第五篇：客户服务代表英文的自我介绍
My name is xiexiebang.com.Wanjun is my given name.Wan means sweet and Jun means person, so my name means a sweet-tempered girl.I actually am!But you can call me June, for your convenience, j-u-n-e, it's similar to my Chinese name Jun.I am from Enping, a small city in the southwest of Guangdong province, near HongKong and Macao.Maybe you have never been there before, it's well known for the hot springs there.My hometown is Wuhan, so I speak Hubei dialect in addition to Mandarin and some Cantonese.I graduated from Guangzhou University two years ago.I had great performance in university, two scholarships, two awards of Excellent Student Cadre, and one impressive award of Full Attendance, which means I never missed a single class that semester!
My first job was receptionist and secretary in an electronic company, but I left in less than a year simply because I had little work to do there.At that time I could finish a day's work in several hours.I couldn't bear the boredom of having nothing to do, so I quit.My current job is a very busy one.I work at Leshi pharmaceutical Company.Leshi, as you can see on my resume, specializes in the wholesale of Chinese medicine, the annual sales are about 50 million RMB.I am one of the eight customer service representatives.I provide services to about fifty customers, inputting orders, pushing payments, handling complaints and so on.Last year I ranked number two of the eight representatives in the annual Satisfaction Survey.Sales reps gave me 4.5 and customers gave me 4.2 out of the full score of 5 for the services I provided.I'm interested in Ciba for two reasons.The first reason is that I look forward to joining a big international company.The second reason is that I feel I meet your requirements.Although I've never worked in fine chemistry companies, the two-year experience in a pharmaceutical company has made me a qualified customer service representative who can meet the high standards.I believe you know that the pharmaceutical business usually has very strict requirements and high standards.In addition, I am sure I can learn how to use Oracle ERp in a short time, as I am very familiar with Hejia ERp, which is quite similar, and I use the English version at my present job.That's about all.
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