第一篇：商务英语内容
简单的讲就是：与商务有关的英语 + 基本的商务知识。现在的实际是：与产品出口有关的英语 + 基本商务知识
一、从课程方面来看 主要的：英语函电、国际商务英语、国际贸易实务、经贸资刊。
二、实际学习的内容重点：
（1）与出口业务有关的过程，包括：询盘，还盘，磋商和签定合同（英文），制作：装箱单，发票，理解：保险单，提单等。
（2）常见的国际贸易形式，如：代理，投标，拍卖和电子商务等。
（3）熟悉出口业务中，常见的词汇。如：B/L,L/C,Inquiry.（4）能用英文交流，明白其中所涉及的英文含义，其中包括，邮件、电话、面对面等多种方式。推荐你去学enging电话英语，上述内容都会让你轻松掌握。简而言之，通过学习商务英语，能熟练运用英语进行与出口业务有关的工作。
第二篇：商务英语视听说内容
“商务英语是国际商务环境中应用的英语”，《新视野商务英语视听说》（第二版）秉承这一原则和编写理念，以真实交流语境为依托，构建视听说有机结合的互动教学模式，实现在商务环境中学英语、在学英语中获得商务知识、掌握商
务技能、培养职业素养的多重教学目标。素材真实生动
实景视频使教学内容更加直观生动，有利于提高商务英语课程的教学质量，帮助
学生掌握商务技巧。
语言文化并行
练习形式多样，活动设计环环相扣，商务文化和社交礼仪并举，帮助学生提高语
言应用能力和文化素养。
商务实践突出
每个模块基于真实的职业场景和活动，在岗位实践中培养学生的语言技能和商务
交际技能，增强学生未来的择业能力和竞争力。
本教材分为上、下两册，每册十个单元。学生用书和教师用书均配有多媒体光盘：学生光盘主要提供教材中的视频和练习；教师光盘针对视频提供正常和慢速两种
语速，并补充更多商务英语视频资料，丰富课堂教学内容。
本书共10个单元，每单元包括以下内容：
Unit Introduction 单元概述：介绍单元基本内容。
Part I Warm-up 热身活动：就学生所熟悉的话题展开讨论，导入教学。Part II Listening Practice 听力练习：通过听力训练进入本单元主题。Part III Language Focus A 语言要点 A：通过录音，介绍本单元的重点交际功
能语言，可供学生反复模仿，难度较低。
Part IV Video 1 情景录像 1：通过真实商务场景中的人物对话，演示与单元主题相关的交际技巧和商务知识，采用任务型Teamwork 或讨论式听说巩固语言知
识和实践技能。
Part V Language Focus B 语言要点 B：通过录音，介绍本单元的重点交际功能
语言，可供学生反复模仿，语言难度比Language Focus A 稍高。
Part VI Video 2 情景录像2：为Video 1 的延续，语言难度有所提高。通过真实商务场景对话，演示与单元主题相关的交际技巧和商务知识，采用任务型
Teamwork 或讨论式听说巩固语言知识和实践技能。
Part VII Business Culture 商务文化：通过简洁的语言介绍常见的商务文化和
礼仪知识，增强学生的国际商务文化意识。
第三篇：剑桥商务英语复习参考内容[范文]
剑桥商务英语复习参考内容
2009-12
Unit 1a
Job description（工作描述）, make a description of（对……进行描述）, duty（责任，职责）, the Chamber of Commerce（商会）, name card（名片）, frozen products（冷藏产品）, human resources manager（人力资源部经理）, production manager（产品经理）, vacuum package（真空包装）, firm（公司）, corporation（公司）, public limited company(PLC)有限责任公司, marketing manager市场部经理, it depends(不一定，随机而定),sales meeting展销会, update升级、更新, balance sheet损益表, after-sales service售后服务, keep a record记录, marketing department市场部, make money挣钱, do the accounts做账, food industry食品行业, publicity material宣传资料, deal with处理, health authority卫生当局, organize a conference组织会议, medical press conference医疗记者招待会, be responsible for对……负责, applicants申请人, interview面试, vacancy空缺, successful成功的, personal problems个人问题, be satisfied with对……感到满意, customer顾客, qualified合格, contact联系, mine/hot spring温泉 ,client客户, equipment设备, recruit招聘, be based in总部位于, nationality国籍,Unit 1b
Working condition工作条件, comments about work工作抱怨, comments box意见箱, make good use of充分利用, take calls打电话, stop sb from doing sth阻止某人做某事, president总经理、董事长, preside over主持, answer the phone接电话, bonus奖金, salary薪水, pay支付, commission佣金, pension退休金, frequently频繁的, run out of用光 ,stationery文具, break down损坏, occasionally偶尔, set a good example to sb为某人树立好的榜样, shift班次, overall工作服, line manager直线经理, area manager区域经理, ask for a leave请假, take a sick leave请病假, contract联系, review回顾, overtime rate/pay加班费, public holidays公休假日, inform sb of sth通知某人某事, commence开始, due to因为, annual每年的, employee雇员, employer雇主, employ
招聘,Unit 2a
Found成立, machinery机械的, local economy当地经济, take over接管, subsidiary分公司, export出口, production line生产线, value价值, globalization全球化, facility设施, manufacturers生产商, joint venture合资公司, opportunity机会, turnover营业额, version版本, engine发动机, engine hood发动机盖, windscreen挡风玻璃, oil tank汕箱, gear档, automatic gear自动档, manual gear手动档, rear view mirror后视镜, wiper雨刷, air bag气囊，stereo system音响系统，air conditioner空调boot后备箱,steering wheel方向盘, spare tyre备用轮胎, traffic jam塞车, brake pedal杀车踏板, clutch pedal离合踏板, gas pedal油门踏板, sun roof天窗, bumper保险杠, partnership合作关系, Germany德国, million百万,Unit 2b
Invest投资, investment投资, acquire获得, investor投资者, central Europe中欧, diagram图表, invest money in投资于, ownership所有权, extract抽出, production engineer生产工程师, earn挣, attraction吸引, import进口, develop new market开出新市场, look beyond to指望, huge巨大的, profit利润, in spite of尽管, sign签字, in addition to另外, generous慷慨的,be similar to与……相似, further education进修, launch a new product推出新产品, modernize现代化, maintenance engineer维护工程师, move house搬家,Unit 4a
Receptionist接待员, cut off断线, message信息, ask for a special leave(请事假), surname姓, First Aid course急救课程, confirm确认, participant参加者, health and safety council健康安全委员会
Unit 4b
Internal communication内部交流, manufacturer生产商, furniture家具, supply供应, conference会议, essential基本的, take place发生, book flight定航班, equivalent相等的, in case of万一, excellent performance卓越绩效, claim申报, expense花费, enclose附入, receipt收据, remind
提醒, memo备忘录, available可行的, fix固定,I just wanted to remind you that if someone claims any expenses, they must enclose receipts with the claim.我只想告诉你，如果有人报销费用，他们必须附上收据
Unit 5a
Development开发, industry工业, domestic国内的, release发行, domination主导, top brands(畅销品牌)，ensure确保, launch推出, challenge挑战, distribution销售方式, retail零售, buying power购买力, product range产品范围, two thirds三分之二, recover恢复, level off保持平稳, improve提高, describe描述, graph图表,in order to adapt to these markets, the company will have to expand by increasing its product range and reducing its development times.为了适应这些市场，公司只能通过增加产品范围、降低开发时间的方式扩张。Unit 5b
Measuring performance测量绩效, operate运行, make a presentation作报告,revenue收入, private company私有企业, parent company母公司, subsidiary company子公司, as you all know大家都知道, privatisation私有化, prepare for为…做准备, free market自由市场, draw one’s attention吸引某人的注意, begin with开始, bar chart条形图, sales practice/strategy销售策略, customer satisfaction顾客满意, reliability可靠性, punctuality准时性, penalty payment(赔偿金)，information system信息系统, security安全, financial support财政支持,I’d like to begin with a look at the bar chart, which shows annual growth in passenger revenue from 1993 to 1997.首先我们来看一下条形图，它显示了1993年到1997年客运收入年增长
The only way the company can improve profits is by increasing passenger volumes.That’s why we’re spending so much on improving customer satisfaction.公司可以增加利润的唯一方工就是通过增加乘客数量。这就是为什么我们花费那么多提高顾客满意度的原因 Unit 7a
Product description产品描述, latest products最新产品, selling points卖
点, briefly简短的, general knowledge game常识游戏, standard标准的, normal一般的, dice色子, obvious显然的, plastic塑料的, compact小巧的、密实的, instruction说明，complicate复杂的, stock仓库, recommend推荐, reasonable合理的, discount折扣, order form定单 Unit 7b
Product development产品开发, five out of seven七分之五, one in five五分之一, carry out执行, suffer from遭受, monitor镜子, keep a record作记录, side-effect副作用, application应用, authority当局、权力, approve批准, quality control质量控制, discover发现,Unit 8a
Computer计算机, photocopier复印机, VAT增值税,pencil铅笔, eraser橡皮, fax machine传真机, envelope信封, scissors剪刀, printer打印机, part-time job兼职工作, copy复印,Unit 8b
Correspondence通讯, quotation报价, schedule计划, training course培训课程, offer提供,I look forward to hearing from you in the near future.我期待在不久的将来能收到你的来信
Unit 10a
Health club健身俱乐部, fitness center健身房, comfortable舒适的, efficient有效率的, upgrade更新，升级, in general整体而言,co-ordinate协调,include包括, courtesy bus免费接送车，Unit 10b
Commute 通勤上下班，lane车道, delay耽误, forms of transport交通方式, live in 以…为生,scheme计划，方案, smart cards智能卡, persuade劝说, affect影响, environment环境, petrol汽油, go shopping购物, transport运输,Unit 11a
Arrange a conference安排会议, delegate代表, proposal提议, master account总账单, colleague同事, detail详情，细节, well-equipped设施齐全的, conference package会议材料, projector投影仪,1.could you give me a quotation for the organisation of a marketing conference, please?请问能给我一份组织展销会的报价吗？
2.I’m phoning about the marketing conference.我打电话是关于展销会事宜。
3.you will have the use of one conference room plus a smaller seminar room.你将用一个会议室，另加一个小研讨室
Unit 11b
Sportswear运动服, make the opening speech致开幕辞, summarise总结, deal with处理, result in导致, intelligent聪明的，有智力的, professional职业的, figure数字, objective目标, coach长途客车, feedback反馈, farewell lunch辞别午宴
It’s a deal.成交，就这样定了
as always, it was interesting to see how the whole company has performed over the last twelve months.this workshop session gave people the opportunity to discuss the company’s sales objectives and strategies.I’d just like to wish you all an enjoyable and successful two days.Unit 13a
Automatic自动的, mix混合的, shelf-life保质期, shape成形, temperature温度, plastic basket塑料篮, process过程, perfect完美的, clean out清理, average平均,Unit 13b
Quality control质量控制, monitor监控, sample样品, inspect检验, reject次品, oily油腻的, pick up挑捡, check检查, operation manager业务经理,Unit 14a
call center呼叫中心, insurance broker保险经纪人, rent租, agent代理人, competitive有竞争力的, instant response即时反应, database数据库, premium保险费, multi-skilled staff多技能员工, positive积极的, negative消极的, flexible灵活的,Unit 14b
The banking sector银行业, cost-cutting降低成本, expert专家, compete with与…竞争, job loss失业, electronic banking电子银行, branch分支, staff员工, affect影响, day-to-day日常的, ring up打电话, application form申请表, postcode邮编, account details账户详情, current account活期账户, fixed account定期账户, membership会员资格, statement清单, transaction交易,Unit 16a
Parcel carriers包裹承运商,urgent紧急的, document文件, package包裹, delivery运输, express特快, door-to-door上门送货, full electronic tracking, service全方位电子追踪服务,Unit 16b
Agent办事处, activity经营范围, product range产品范围, technical技术的, deliver运输, provide提供, complete完成,Unit 17a
Recruit staff招聘员工，candidate侯选人, get rid of除掉，去掉 ,blue-collar蓝领, clerical职员的，文职的,commercial商业的, experience经验，经历, build relationship with 与…建立联系，Unit 17b
Apply for申请，application letter求职信，advertisement广告，deadline最后期限，software package软件包，bilingual双语的，cultural文化的，honours degree荣誉学位，commercial correspondence商业信函，qualification资格,
第四篇：商务英语专业技能测试内容及要求
商务英语专业技能测试内容及要求
2012-4-22
面试：仪容仪表（20）、语言表达（40）、英语口语（40）、专业潜质（50）。
1.仪容仪表（20 分）
精神饱满，积极向上；穿着得体，步态自然协调；表情自然，面带微笑，文明有礼，举止大方。
2.语言表达（40分）
普通话测试：由考生现场随机抽取中文短文一篇朗读，时间半分钟至一分钟。要求：口齿清晰，普通话标准，声音悦耳、音色甜美，无口吃现象；读音正确。
3.英语口语（30分）
①由考生现场随机抽取英文短文一篇朗读，时间半分钟至一分钟。
②英语简单问答：现场由考官提问日常简单问题，学生回答，时间半分钟至一分钟。要求：语言优美，发音准确，朗读流利顺畅，无明显错误。并能与评委进行日常的口语交流。
4.专业潜质（50 分）
通过考生对面试题目的回答，考察考生交谈过程中思路是否清晰、谈吐是否自信、反应是否敏捷、是否善于与人沟通、言谈举止是否得体，知识面是否宽广，是否具备专业潜质。
面试时间：约6分钟
第五篇：商务英语
一、短语翻译
regular hours 正常工作时间flexible hours 弹性工作时间
hot-desking 办公桌轮用making contacts 建立人脉关系an impressive job title 一个显要的职衔a pension 养老金
a good salary 可观的收入plan for disast有备无患
work experience 工作经验project manager 项目经理
working environment 工作氛围brainstorming rooms 头脑风暴室sales and marketing 销售和市场营销部globaiservices 环球服务部
developing markets 市场开发部career goal 职业目标
reward and recognition scheme嘉奖制度set your limits规定限
get organised安排有序parental leave 父母假，育儿假，照顾新生儿女假put pen to paper签订协议two become one 合二为一
find the perfect partner 理想搭档don’t feel guilty 勿感内疚
Be prepared to communicate and share credit and blame.要能够相互沟通，功过与共.trade fair event 商品交易会Training and staff development培训和员工发展 Flexible working hours 弹性工作时间Opportunities to travel 旅游机会
Opportunities for promotion升职提拔的机会Days off 几天短假
Company car 公司配给的汽车Incumbent progamme岗位培训课程 Grow and maintain customer relationship发展和维持客户关系
Research and development and manufacturing研发和生产
solo trader独立法人，独立经销店partnership合伙经营
franchise连锁店 特许经营start a business 创办企业
askfor permission 获得准许complain about a mistake 投诉一个错误 confirm something is OK 确认某事request information 索要信息
offer information 提供信息cancel arrangements 取消安排 request help 求助change a booking 改变预定
empioyment news 就业新闻give notice 预先通知
take voluntary redundancy 自愿接受裁退
make redundant 裁员employment issue 就业问题
good communication 良好沟通potential problem 潜在的问题
reasonable period 合理期限reasonable grounds 合理的理由
verbal warning 口头警告written warning 书面警告
disciplinary procedure 纪律程序unglamorous image乏味的形象
door-to-door work and cold calling挨家挨户的推销和进行不期而至的拜访
commercial director 销售总监email confirmation form 电子邮件确认表 build trust建立信任askclever questions 问恰当的问题
knowyour stuff了解你的产品beprepared to fail做好失败的准备 scheduling and technical provision to clients
exceptional interpersonal skill 超强人际交往力open your mind敞开心扉
sales executive 销售总监sales and advertising team 销售和总监能力 sales argument 销售赔款commercial targets 商业目标
marketing representative 营销代表finance manager 财会经理
benefits and incentives 福利和奖励freelance自由职业
二、句子翻译
1、To you, networking might mean attending a conference or trade fair event or meet new clients or partners.对人们而言，建立关系网络也许不仅仅意味着通过参加会议或商品交易会等活动认识新客户或合作伙伴.2、I'd got to a reasonably senior level and I wanted to help other people to maximise their potential.我身处高管职位，希望能够帮助其他女性充分发挥她们的潜能
3、I saw your advert for the post of client services executive in yesterday’s newspaper and I would like to apply for the position.我昨天在报纸上看见你们客服服务主管职位的招牌广告，我想申请这个职位。
4、Following recent feedback on working hours,the head of human resources will give a presentation on Thursday 2 July at 4.30pm in the conference room.5、I’m coming to the event next week called Lanuching your business online.下周我将参加“创办网上公司”的活动。
6、We've reviewed your sales figures and they're not really up to the level we need.我们查看了你的销售数据达不到我们所期待的水平。
7、No one at his old factory was available to comment on how they would be replacing the six workers.就如何接管这六个员工的工作，厂方尚未作出任何评论。
8、The aim of this report is to assess whether Ms chuhova was unfairly dismissed and if the correct procedure was followed by her line manager.这报告的目的是评估察哈娃女士是否被不合理解聘以及她的部门经理是否遵循；额正确的程序。
9、Working type up their every thought and send off emails with tremendous inaccuracy or complete pointlessness.。员工们把每个想法打好字，要么错误百出，要么完全不考虑礼节。
10、Now I speak to customers every day in the buzz of a target-driven environment.it’s fantastic.现在我每天和顾客交谈，目标明确，充满激情。真是妙不可言。
11、Don’t misunderstand the customers.不要误解顾客的意思
12、Don’t overload people with details.13、Salespeople are not necessarilyborn.销售人员不是天生的三、数字翻译
16,000,000,000
——sixteen billion turnover
978,000,000
—— nine hundred and seventy-eight million finnal income
160——one hundred and sixty countries
55,000——fifty five thousand employees
½ —— half of 55,000 in the USA—— four division—— six percent of revenue dedicated to research and development
5,000,000,000 —— five million dollars revenue in Europe
2,000,000,000 ——two billion dollars rest of world revenue
1906 ——nineteen oh six company founded
112,000,000,000 —— one hundred and twelve billion total market
五、作文
Work inpairs.Choose one of the way of working below and prepare a mini-presentation on the topic for the rest of the class.A: WHAT IS IMPORTANT WHEN„?
Job-sharing
● Find someone you like.● Organise and plan how you share the work.●
●
Finding someone you like is the most important when you start a job-share.As job sharing is a way for two people to both fill one job,finding someone you like is very important for the success of the scheme.You may find one from your current workplace, or you may find one outside through all kinds of contacts.Organising and planing how you share the work is also important.If it’s shared reponsibility, there is no division of duties but two people have to split the hours clearly to ensure that the work flows continuously.If it’s divided responsibility, each partner has to be clear about his own case—load or project to focus on during his working hours.If it’s unrelated responsibility, the partners have to learn what their separate tasks are in the same department, and each has to do his own share well.Communication is another important factor to consider when you arrange the job-share,especially for shared responsibility.Partners have to communicate well so that jobs are done smoothly.Using email, voicemail messages, daily logs and notes are some techniques that help facilitate communication.B:WHAT IS IMPORTANT WHEN„?
Working from home
● Set up an office space in the house.●Plan your working hours and your breaks.●
Seting up an office space in the house is important whenworking from home.This will give you a feel of being in the office and concentrate more on work.In this way, it will easy for you to differentiate between wrok time and private time and you will not be easily distracted.it’s also important to plan your working hours and your breaks.Make it like in the office and set a timetable.But do not overwork yourself to make up for not being in the office every day.Make sure you have a break after you work for a few hours.In addiction, to make working from home really successful, you should make sure colleagues and clients can reach you as though you are in the office.This may help a lot to guarantee the efficiency.Part Two of the Speaking Test
(1)What is important when setting up your own business?
Prompts:
A good idea.Consider the market demand and target at potential customers.Knowing your customers.Keep a file of them.Adequate starting capital is also important.(2)What is important when your business is a partnership?
Prompts:
Good relationship with the other person.Mutual trust and full co-operation can bring out creativity.Both are willing to share responsibilities.Timely communication and decision making.(1)When setting up your own business, I think a good idea is very important.You should consider the market demand and target at potential customers.Under the guidance of the idea, you may cater for the urgent need of the customers, or solve the problems of the customers that other companies haven’t thought of.A good idea from the very beginning can avoid failure of a new company.Besides I think knowing your customers is also important..You ‘d better keep a file of your customers with names, age, profession and hobbies etc.Based on their personal information, you may guess the potential needs of the customers and inform them of your product lists at first time possible needs.Knowing your customers helps you to provide them with the information they need.Apart from the two points, I think adequate starting capital is also important.Only when you have enough money, can you provide varieties of products with good quality;or you can provide good service which is important to attract customers to your
(2)When your business is a partnership, relationship with the other person is very important.A good relationship with mutual trust and full co-operation brings out the potentials, experience and creativity to the full degree.With good relationship, it is easy for you to communicate with each other and deal with any new issues in time.Besides, it is also important that both are willing to share responsibilities.This will have direct impact on the success and failure of the business.With shared responsibilities, you can achieve your common objectives better and be strongly united against troubles and risks.On top of that, timely communication and decision-making will also help to improve the running of a business with partnership.六、作文memo1、you are a manager at Lar Bonner.After a meeting with staff, the company has agreed to extend parental leave for fathers from two weeks to three weeks.Write a memo to all staff.●refer to the previous meeting
●say when the news system will begin(25th September)
●remind staff that their manager need one month’s notice.To: All staff
From: Tom
Date: 25th July
Subject: Parental leave
Further to our previous meeting, I am pleased to confirm that parental leave for fathers has been extended to three weeks.The new system will come into operation as from 25th September.May I remind you that your managers will require one month’s notice.2、Say what has happened and why
Anounce the repreaentative’s visit
Say when and where his presentation will take place
Write 40-50 words only.Remember to include a To, From, Date and Subject line.To: All staff
From: Tom
Date: 1st October
Subject: resentation of new insurance policy
To offer staff a better health insurance scheme,We are now working with a new insurance company.Please note therefore that a representative from this company will present the new staff policy on 9th October at 2pm in the conference room.All staff are welcome to attend.WRITINGAn email1、You are a sminar organiser.You want to check details for an event next week with your two assistants.Write an email to your staff.Write 40-50 words.Say which rooms you have booked for the event.Ask them to confirm the schedule with secutity.Explain that one participant will be late.From: XXX
Subject: Confirmation of seminar details
Date:XXX
To: Assistant seminar organiser
Please note that I have booked Room 101 and 102 for the seminar next week.I’d be grateful if you would now confirm this booking and the finalschedule for the event with security.Also note that Mr singh will be one hour late on the Monday morning.2、Dear [name]
Would you please send me details of the next health and safetytraining event? I’m aware that it is due in the near future.Regards
[name]
2.Dear [name]
Thanks for reminding me.The training event takes place on the 3rd September from 9-5 in the conference rooms.Please inform all department managers and forward the attached documents which are to be read before the event.Thanks
[name]
3.Dear Department Managers,Would you all please note that the next health and safety training event takes place on the 3rd September from 9-5 in the conference rooms.As you know this is a legal requirement.Please also find attached documents which you should be familiar with before the event.Thanks for your cooperation.[name]
4.Dear [name]
Thanks for informing the managers.Unfortunately, the training event has been postponed.The reason is the trainer is unavailable.He has suggested the 23rd September, so can you let all managers know?
Sorry for the Inconvenience.[name]
5.Dear Department Managers,Following my previous email, I am writing to inform you of a change in date to the health and safety training event.Due to the unavailability of the trainer on the 3rd September, the event will now take place on the 23rd.All other details remain the same.Apologies for any inconvenience caused.[name]
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