商务英语道歉信[模版]

第一篇：商务英语道歉信[模版]

apologize letter __ business english_ by lqy dear sir or madam, i’m writing this letter to apologize to you.i’m so sorry that we made a mistake about the shipment of vacuum cleaners.those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced.besides, the model number and the price of goods in march and july are so similar that the worker mistaken them.i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.篇二：英文致歉信_范文

道歉信 letter of apology 我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。

写作三步走：

表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解 tips: 在写作过程中，尽可能提供比较合理的理由。如果违反生活常识将导致扣分。

在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。

订阅收藏《考研英语写作范文100篇》系列文章

（1）directions: you should write about 100 words on answer sheet 2.do not sign your own name at the end of the letter.use li ming instead.do not write the address.范文： dear anne, please allow me to say sorry again.regards, li ming 译文：

亲爱的安：

感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随

时给我打电话，我非常期待能和你愉快地聊天。

请允许我再一次致歉。

您真诚的，李明

闪光词汇及词组： occupy: v.占用，占

get-together: n.聚会，联欢会 hesitate: v.犹豫，踌躇

drop sb.a line: 给某人打一个电话 preferable: adj.更好的，更可取的 long for sth: 渴望

万能句型： thank you for your invitation to dinner at your home tomorrow evening.unfortunately, it is much to my regret that i cannot...i feel terribly sorry for missing the chance of...is it possible for you and me to have a private meeting afterwards? if so, please dont hesitate to drop me a call about your preferable date.please allow me to say sorry again.（2）directions: you failed to finish an important task assigned by your professor because of a severe illness.write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss.you should write about 100 words on answer sheet 2.do not sign your own name at the end of the letter.use li ming instead.do not write the address.范文：

dear prof.patent, i would be very much obliged if you could grant me another week for the task, as my health is turning better.hope you can understand my situation and accept my apology.yours faithfully, li ming 译文：

尊敬的patent教授：

我非常遗憾地告知您我没有完成您上周布置的读书报告，因为几天前我突然生病了。过去的几天中我一直持续高烧，住在医院，因此无法进行任何学术活动。随信是医生的诊断书。如果您能再给一周时间来完成它我将感激不尽，因为现在我的身体正在好转。希望您能理解我的处境并接受我的道歉。

您真诚的，李明

闪光词汇及词组：

assign: v.分配，指派

fall upon sb: 降临到某人身上 continuous: adj.持续的

prevent sb from sth/doing sth: 使某人不能做某事 hereby: adv.因此，据此 submit: v.提交，递交 obliged: adj.感激的

grant: v.同意，准予

万能句型：

i would be very much obliged if you could grant me another week for the task.hope you can understand my situation and accept my apology.apologize letter __ business english_ by lqy dear sir or madam, i’m writing this letter to apologize to you.i’m so sorry that we made a mistake about the shipment of vacuum cleaners.those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced.besides, the model number and the price of goods in march and july are so similar that the worker mistaken them.i am awfully sorry for this and we promise you a replacement shipment.we will also give a 10% i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.道歉信是人们经常使用的一种书信文体，用以表达自己的歉意，查字典范文大全特意为大家整理了关于道歉信范文的相关材料，希望对您的工作和生活有帮助。letter of apology ⅰ.sample study sample i dear susan, please let me know if you will be available on saturday morning.best wishes chen cheng sample ii dear mary, i’m very sorry for not having replied to your july 6th letter sooner.when your letter arrived, i was in beijing.as my secretary couldn’t forward it to me, it has been lying on my desk until i got back.look forward to catching up and once again apologize for the delay.sincerely, tom 英语道歉信范文及常用句式

道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。

道歉信通常包括三部分内容：

1、表示歉意，道歉的原由；

2、出现差错的原因，提出弥补措施；

3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。

写作三步曲：

表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。

注意：

理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。范文解析： directions: you were unable to attend mr.smiths examination on international business english writing because you got sick that morning.write a letter to express the reasons for not being able to attend it and apologize.write the letter with no less than 100 words.do not sign your own name at end of the letter.use wang hua instead.do not write the address.dear mr.smith, i am indeed very sorry that i missed the examination on international business english writing you gave last friday.i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital.please find enclosed a copy of the medical bill.sincerely yours, wang hua ◆常用句式：

1、i am writing to apologize for „ /i am writing to say sorry for 我写这封信是因„„向你致歉。

2、i would like to give you my apology for„

对于„„我向你道歉。

3、please accept my sincere apology for„

关于„„请接受我真诚的道歉。

4、i am indeed very sorry for what i said/did, but believe i had no intention to„

对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要„„

5、please forgive me for a stupid choice of words.请原谅我说话欠妥。

6、i feel awfully sorry about it and want you to know what happened.为此我感到非常内疚，所以想告诉你实情。

7、please accept my apologies for my oversight.请原谅我的疏忽。

8、please allow me to say sorry again.请允许我再次表示歉意。

9、i sincerely hope you can understand my situation/think in my position and accept my apologies.篇三：商务英语信件写作：道歉信件

商务英语信件写作：道歉信件

道歉 apologies 有时我们需要表达歉意，往往是因为自己做过某件事、没有去做某件事或者没能够去做某件事。道歉应该是真诚的，而且应该强调是你自己的过错，或者解释你没能够去做某事的原因。你应该: 1.道歉。2.解释发生了的事情。3.保证将来不会再发生了。4.最后，再次道歉。

常用句型

formal正式的

1.i really must apologize for„我真得为„„道歉。2.i am sorry for any inconvenience this may have caused you.我对由此给您带来的麻烦表示歉意。

3.1 would like to express my apologies for„我要为„„表达我的歉意。4.it is with great regret that„非常抱歉，„„ 5.i regret that i have caused you„我为给你造成的·一道歉。6.i hope you will forgive me for„我希望你能就„„之事原谅我。7.i am writing to apologize for„我为„„之事写信道歉。8.i am writing to express my apology for„我为„„之事特此写信表达歉意。9.please accept my apology for„请接受我就„„之事的道歉。10.my apologies for not being able to„我为未能„„道歉。informal非正式的在线英语外教一对一培训 /retype/zoom/f93844efb14e852459fb5720?pn=2&x=0&y=0&raww=478&rawh=23&o=jpg_6_0_______&type=pic&aimh=23&md5sum=4b924964ffd9607334a9ea158fe00257&sign=e517784645&zoom=&png=11482-&jpg=1198-“ target=”_blank">点此查看 yesterday.i know these days since johns funeral have been very difficult for you，and i was clearly out of order in making reference to merry widows.im sorry you had to suffer from my foolishness.i hope you will be able to forgive me.i have tremendous respect for you and your abilities, and i hope we can continue to work well together.im terribly sorry.regards，tom篇四：英语道歉信范文

范文1 directions: suppose that sarah, a friend of yours, has invited you to her birthday party, but you cannot go for some reason.write a letter in about 100 words to make an apology to her.do not sign your own name at the end of your letter, using “li ming” instead.【经典范文】 dear sarah, i am terribly sorry to tell you that i am unable to attend your birthday part next thursday evening.that is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning.i have to go there immediately and take care of him.as told by the doctor in charge, it will take around five days for him to recover and i have asked my boss for a leave.i really regret that i cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends.i have chosen a small gift for you and will send it to you tomorrow to show my best wishes.besides, please give my regards to our friends when you meet them at the party.cordially, li ming 范文2 directions: suppose you cannot see your younger brother off at the airport as expected for some reason.write a letter in about 100 words to make an apology to him.do not sign your own name at the end of your letter, using “li ming” instead.【经典范文】 dear charlie, kindly excuse me for my not being able to see you off at the airport this saturday as i have promised.how i wish i could have the chance to share with you my personal feelings and suggestions before you are away!i hereby send you a gift to wish you good luck.please forgive me.cordially, li ming 范文3 directions: you were unable to attend mr.smith’s examination on international business english writing because you got sick that morning.write a letter to express the reasons for not being able to attend it and apologize.write the letter with no less than 100 words.do not sign your own name at end of the letter.use “wang hua”

instead.do not write the address.【经典范文】 dear mr.smith, i am indeed very sorry that i missed the examination on international business english writing you gave last friday.i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital.please find enclosed a copy of the medical bill.once again, i apologize for any inconvenience caused.sincerely yours, wang hua 范文4 directions: one of your pen friends, john, will be visiting your city.however, for some reasons, you can not meet him at the airport on time.write a letter asking to wait for you at the airport and tell him how to recognize you.your letter should be no less than 100 words.you don’t need to write the address.don’t sign your own name at the end of the letter, use alice instead.dear john, i am eagerly looking forward to your visit to our city.after all these years of writing to each other, i can not wait to see you.however, i regret to inform you that i will not be able to meet you at the airport on time.the reason is that your flight will arrive early in the morning, and the earliest i can reach the airport will be about an hour after you land.will you please wait for me in the arrival lounge? you can have breakfast while you wait.by the way, as we have never met i must tell you home to identify me: i am of 165cm tall and have a long hair.in addition, i will wear a white skirt and carry a china daily at hand.hope we can meet soon.sincerely yours, alice 译文

亲爱的约翰：

我非常期待着你来参观我们的城市。这么多年来我们一直通信，我早就想见到你了。但是很抱歉我不能按时到机场接你。

因为你的飞机是一大早就到达机场，而我最早也要1小时后才能到。你能不能在旅客休息室等我，你可以利用这段时间吃早饭。随便说一句，因为我们没过面，我得告诉你怎么找我：我大概1.65米，长发。另外我会穿一件白色的裙子，手上拿一份中国日报。

希望早点见到你。

你真挚的：艾丽丝

范文5 you should write about 100 words on answer sheet 2.do not sign your own name at the end of the letter.use “li ming” instead.do not write the address.dear anne, thank you for your invitation to dinner at your home tomorrow evening.unfortunately, it is much to my regret that i cannot join you and your family, because please allow me to say sorry again.regards, li ming 译文：

亲爱的安：

感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。

请允许我再一次致歉。

您真诚的，李明

范文6 directions: you failed to finish an important task assigned by your professor because of a severe illness.write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss.you should write about 100 words on answer sheet 2.do not sign your own name at the end of the letter.use “li ming” instead.do not write the address.dear prof.patent, i would be very much obliged if you could grant me another week for the task, as my health is turning better.hope you can understand my situation and accept my apology.yours faithfully, li ming 译文：

尊敬的patent教授：

我非常遗憾地告知您我没有完成您上周布置的读书报告，因为几天前我突然生病了。过去的几天中我一直持续高烧，住在医院，因此无法进行任何学术活动。随信是医生的诊断书。

如果您能再给一周时间来完成它我将感激不尽，因为现在我的身体正在好转。

希望您能理解我的处境并接受我的道歉。

您真诚的，李明 范文7 美国政府关于撞机事件的致歉信（英文）

中新网北京4月11日消息：以下是美国驻华大使普理赫，今日下午就撞机事件递交给中国外长唐家璇的信件英文全文。dear mr minister, on behalf of the united states government, i now outline steps to resolve this issue.both president bush and secretary of state powell have expressed their sincere regret over your missing pilot and aircraft.please convey to the chinese people and to the family of pilot wang wei that we are very sorry for their loss.although the full picture of what transpired is still unclear, according to our information, our severely crippled aircraft made an emergency landing after following international emergency procedures.we are very sorry the entering of chinas airspace and the landing did not have verbal clearance, but very pleased the crew landed safely.we appreciate chinas efforts to see to the well-being of our crew.in view of the tragic incident and based on my discussions with your representatives, we have agreed to the following actions:篇五：英语道歉信范文及常用句式

英语道歉信范文及常用句式

道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。

道歉信通常包括三部分内容：

1、表示歉意，道歉的原由；

2、出现差错的原因，提出弥补措施；

3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。

写作三步曲：

表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。注意：

理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。

范文解析： directions: you were unable to attend mr.smiths examination on international business english writing because you got sick that morning.write a letter to express the reasons for not being able to attend it and apologize.write the letter with no less than 100 words.do not sign your own name at end of the letter.use wang hua instead.do not write the address.dear mr.smith, i am indeed very sorry that i missed the examination on international business english writing you gave last friday.i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital.please find enclosed a copy of the medical bill.sincerely yours, wang hua ◆常用句式：

1、i am writing to apologize for „ /i am writing to say sorry for 我写这封信是因„„向你致歉。

2、i would like to give you my apology for„ 对于„„我向你道歉。

3、please accept my sincere apology for„

关于„„请接受我真诚的道歉。

4、i am indeed very sorry for what i said/did, but believe i had no intention to„

对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要„„

5、please forgive me for a stupid choice of words.请原谅我说话欠妥。

6、i feel awfully sorry about it and want you to know what happened.为此我感到非常内疚，所以想告诉你实情。

7、please accept my apologies for my oversight.请原谅我的疏忽。

8、please allow me to say sorry again.请允许我再次表示歉意。

9、i sincerely hope you can understand my situation/think in my position and accept my apologies.我真心希望你能理解我的处境/设身处地地为我考虑，并接受我的道歉。

10、once again, im sorry for any inconvenience caused/you have sustained.对于造成的不便我再次表示歉意。

第二篇：商务英语道歉信

职场商务必备写作模板：英语致歉信怎么写？

在日常工作中难免会犯一些差错，学会正确的补救方法很重要。首先，我们要做的就是致歉。你会写英语致歉信吗？在致歉信中道歉更重要还是提出解决方案更重要？如何在致歉信中表达出自己的歉意让对方欣然接受呢？在本篇文章中，安格英语老师将以两则工作中常见的错误为例，教大家如何写好英语致歉信。

模拟场景一：因发票有误致歉(apologies for an incorrect invoice)dear mr.hunnicutt, we shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again.please accept my apologies for any inconvenience we have caused.your sincerely, peter gibson accounts manager **new words: invoice n.发票 breakdown n.故障 discount n.折扣

在以上的英语道歉信中首先作者针对出现的问题道歉，并解释了错误产生的原因。随后另起一段提供解决建议，最后礼貌结尾。安格英语老师提示，在写道歉信时，解决问题的目的应该高于道歉本身。因此，在道歉信中给出解决方案是每一位上班族都要学会的一点。

下面，让我们再来看一则关于国际贸易中因货物质量不符的致歉信： dear mr.black, we acknowledge that there are indeed some discrepancies between the shipping instructions and the actual shipment.therefore, there will be a shortage in your may shipment.we are very sorry for causing you so much trouble in your monthly reports.efforts are now being made to establish procedures that will alleviate this situation.your cooperation and patience in these respects would be greatly appreciated.sincerely yours, oliver lee assistant manager **new words: acknowledge v.承认，告知已收到 discrepancy n.差异

shipping instruction 装运说明 shipment n.装运 procedure n.程序

alleviate v.减轻，缓和

看完这一则道歉信后，相信大多数人已经心里有数道歉信该如何写了，简单来说就是承认错误-提出方案-礼貌结尾的三部曲。下面，安格英语老师提供了一些在道歉时可以用上的句型： i am very sorry for „..,but please believe me i had no intention of bothering you.i am sorry that i did not check the goods before dispatch(派遣).i apologize for forgetting the appointment we had made.please forgive us for the delay.i personally want to extend an apology to you for „ i hope you will excuse/forgive me for „.may i offer you my sincere apologies for „? please accept our sincere apologies for „.更多职场商务必备写作模板可参考：安格英语学习网站 apologize letter __ business english_ by lqy dear sir or madam, i’m writing this letter to apologize to you.i’m so sorry that we made a mistake about the shipment of vacuum cleaners.those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced.besides, the model number and the price of goods in march and july are so similar that the worker mistaken them.i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.篇三：道歉信英文模板及翻译 dear_____, i am writing this letter to express my apology that ______________.i feel terribly sorry about this.once again, i am very sorry for any inconvenience caused.i will be really appreciated if you can accept my apologies and understand my situation.yours sincerely _________ 亲爱的_____，（对方姓名）

我写这封信以表达我的道歉 ______________（道歉原因）。

对此我深感抱歉。

我再次对给您造成的任何不便深感歉意，希望您能理解我的处境并接受我的道歉。

谨启

_________（自己姓名）篇四：商务英语信件写作：道歉信件

商务英语信件写作：道歉信件

道歉 apologies 有时我们需要表达歉意，往往是因为自己做过某件事、没有去做某件事或者没能够去做某件事。道歉应该是真诚的，而且应该强调是你自己的过错，或者解释你没能够去做某事的原因。你应该: 1.道歉。2.解释发生了的事情。3.保证将来不会再发生了。4.最后，再次道歉。

常用句型

formal正式的

1.i really must apologize for„我真得为„„道歉。2.i am sorry for any inconvenience this may have caused you.我对由此给您带来的麻烦表示歉意。

3.1 would like to express my apologies for„我要为„„表达我的歉意。4.it is with great regret that„非常抱歉，„„ 5.i regret that i have caused you„我为给你造成的·一道歉。6.i hope you will forgive me for„我希望你能就„„之事原谅我。7.i am writing to apologize for„我为„„之事写信道歉。8.i am writing to express my apology for„我为„„之事特此写信表达歉意。9.please accept my apology for„请接受我就„„之事的道歉。10.my apologies for not being able to„我为未能„„道歉。informal非正式的在线英语外教一对一培训 /retype/zoom/f93844efb14e852459fb5720?pn=2&x=0&y=0&raww=478&rawh=23&o=jpg_6_0_______&type=pic&aimh=23&md5sum=4b924964ffd9607334a9ea158fe00257&sign=49426cb277&zoom=&png=11482-&jpg=1198-“ target=”_blank">点此查看 yesterday.i know these days since johns funeral have been very difficult for you，and i was clearly out of order in making reference to merry widows.im sorry you had to suffer from my foolishness.i hope you will be able to forgive me.i have tremendous respect for you and your abilities, and i hope we can continue to work well together.im terribly sorry.regards，tom篇五：考研英语作文致歉信模板

考研英语作文致歉信模板

一、信函写作：称呼、正文、落款

1、审题—-判断是个人书信&事务公函

决定：

语域使用：正式：使用礼貌表达，不用缩略语(对公)半正式：可以使用缩略和口语表达(对私)非正式：(一般不考)——it depends 呼语： 特定的写信对象：dear xx 不明确收信人：dear sir/madam, or to whom it may concern

2、正文

三段(8句)：写作目的段、细化段、感谢或者期待。

3、各种信函内容安排 3)致歉信：2008parta a.基本结构和常用句型 dear?, 第一段：;第二段： 第三段： yours sincerely, li ming b.2008 part a 真题及解析(致歉信)： directions: 1)make an apology, and 2)suggest a solution.you should write about 100 words on answer sheet 2.do not sign your own name at the den of the letter.use “li ming” instead.do not write the address.dear bob, i am writing to express my apology to you.several days ago, i borrowed your music cd when i lived in your house.unfortunately, after i came back from canada, i found it in my luggage.i was in such a hurry that i forgot to return it to you.i will send it to you by post or express as soon sincerely yours, li ming c.道歉信框架

dear xx, i would like to...补偿一。补偿二。

第三篇：商务英语道歉信

apologize letter __ business english_ by lqy dear sir or madam, i’m writing this letter to apologize to you.i’m so sorry that we made a mistake about the shipment of vacuum cleaners.those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced.besides, the model number and the price of goods in march and july are so similar that the worker mistaken them.i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.篇二：道歉信 letter of apology 道歉信 letter of apology 我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。

写作三步走：

表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解 tips: 在写作过程中，尽可能提供比较合理的理由。如果违反生活常识将导致扣分。

在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。

订阅收藏《考研英语写作范文100篇》系列文章

（1）directions: you should write about 100 words on answer sheet 2.do not sign your own name at the end of the letter.use li ming instead.do not write the address.范文： dear anne, please allow me to say sorry again.regards, li ming 译文：

亲爱的安：

感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。

请允许我再一次致歉。

您真诚的，闪光词汇及词组： occupy: v.占用，占

get-together: n.聚会，联欢会 hesitate: v.犹豫，踌躇 : 给某人打一个电话

preferable: adj.更好的，更可取的 long for sth: 渴望

万能句型： 李明 thank you for your invitation to dinner at your home tomorrow evening.unfortunately, it is much to my regret that i cannot...i feel terribly sorry for missing the chance of...is it possible for you and me to have a private meeting afterwards? if so, please dont hesitate to drop me a call about your preferable date.please allow me to say sorry again.（2）directions: you failed to finish an important task assigned by your professor because of a severe illness.write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss.you should write about 100 words on answer sheet 2.do not sign your own name at the end of the letter.use li ming instead.do not write the address.范文：

dear prof.patent, i would be very much obliged if you could grant me another week for the task, as my health is turning better.hope you can understand my situation and accept my apology.yours faithfully, li ming 译文：

尊敬的patent教授：

我非常遗憾地告知您我没有完成您上周布置的读书报告，因为几天前我突然生病了。过去的几天中我一直持续高烧，住在医院，因此无法进行任何学术活动。随信是医生的诊断书。如果您能再给一周时间来完成它我将感激不尽，因为现在我的身体正在好转。希望您能理解我的处境并接受我的道歉。

您真诚的，李明篇三：商务英语信件写作：道歉信件

商务英语信件写作：道歉信件

道歉 apologies 有时我们需要表达歉意，往往是因为自己做过某件事、没有去做某件事或者没能够去做某件事。道歉应该是真诚的，而且应该强调是你自己的过错，或者解释你没能够去做某事的原因。你应该: 1.道歉。2.解释发生了的事情。3.保证将来不会再发生了。4.最后，再次道歉。

常用句型

formal正式的

1.i really must apologize for…我真得为……道歉。2.i am sorry for any inconvenience this may have caused you.我对由此给您带来的麻烦表示歉意。

3.1 would like to express my apologies for…我要为……表达我的歉意。4.it is with great regret that…非常抱歉，…… 5.i regret that i have caused you…我为给你造成的·一道歉。6.i hope you will forgive me for…我希望你能就……之事原谅我。7.i am writing to apologize for…我为……之事写信道歉。8.i am writing to express my apology for…我为……之事特此写信表达歉意。9.please accept my apology for…请接受我就……之事的道歉。10.my apologies for not being able to…我为未能……道歉。informal非正式的在线英语外教一对一培训 /retype/zoom/f93844efb14e852459fb5720?pn=2&x=0&y=0&raww=478&rawh=23&o=jpg_6_0_______&type=pic&aimh=23&md5sum=4b924964ffd9607334a9ea158fe00257&sign=49426cb277&zoom=&png=11482-&jpg=1198-“ target=”_blank">点此查看 yesterday.i know these days since johns funeral have been very difficult for you，and i was clearly out of order in making reference to merry widows.im sorry you had to suffer from my foolishness.i hope you will be able to forgive me.i have tremendous respect for you and your abilities, and i hope we can continue to work well together.im terribly sorry.regards，tom篇四：英文致歉信_范文

道歉信 letter of apology 我们在工作或生活中，有时难免会犯一些错误，写封致歉信就显得很有必要。道歉信通常包括以下内容：表示歉意；道歉的原由；出现差错的原因；提出弥补措施；请求原谅。写道歉信的语言要诚挚，解释的理由要真实，不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。

写作三步走：

表示歉意->说明具体原因、提出补救办法->再次致歉、希望得到理解 tips: 在写作过程中，尽可能提供比较合理的理由。如果违反生活常识将导致扣分。

在解释完原因后，尽量提供一个合适的补救办法，使行文更加完满。

订阅收藏《考研英语写作范文100篇》系列文章

（1）directions: you should write about 100 words on answer sheet 2.do not sign your own name at the end of the letter.use li ming instead.do not write the address.范文： dear anne, please allow me to say sorry again.regards, li ming 译文：

亲爱的安：

感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随

时给我打电话，我非常期待能和你愉快地聊天。请允许我再一次致歉。

您真诚的，李明

闪光词汇及词组： occupy: v.占用，占

get-together: n.聚会，联欢会 hesitate: v.犹豫，踌躇

drop sb.a line: 给某人打一个电话 preferable: adj.更好的，更可取的 long for sth: 渴望

万能句型：

i feel terribly sorry for missing the chance of...is it possible for you and me to have a private meeting afterwards? if so, please dont hesitate to drop me a call about your preferable date.please allow me to say sorry again.（2）directions: you failed to finish an important task assigned by your professor because of a severe illness.write a letter to your professor tp express your apology, explain your reason, and suggest a solution to make up the loss.you should write about 100 words on answer sheet 2.do not sign your own name at the end of the letter.use li ming instead.do not write the address.范文：

dear prof.patent, i would be very much obliged if you could grant me another week for the task, as my health is turning better.hope you can understand my situation and accept my apology.yours faithfully, li ming 译文：

尊敬的patent教授：

我非常遗憾地告知您我没有完成您上周布置的读书报告，因为几天前我突然生病了。过去的几天中我一直持续高烧，住在医院，因此无法进行任何学术活动。随信是医生的诊断书。如果您能再给一周时间来完成它我将感激不尽，因为现在我的身体正在好转。希望您能理解我的处境并接受我的道歉。

您真诚的，李明

闪光词汇及词组：

assign: v.分配，指派

fall upon sb: 降临到某人身上 continuous: adj.持续的

prevent sb from sth/doing sth: 使某人不能做某事 hereby: adv.因此，据此 submit: v.提交，递交 obliged: adj.感激的

grant: v.同意，准予

万能句型：

i would be very much obliged if you could grant me another week for the task.hope you can understand my situation and accept my apology.apologize letter __ business english_ by lqy dear sir or madam, i’m writing this letter to apologize to you.i’m so sorry that we made a mistake about the shipment of vacuum cleaners.those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced.besides, the model number and the price of goods in march and july are so similar that the worker mistaken them.i am awfully sorry for this and we promise you a replacement shipment.we will also give a 10% i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.道歉信是人们经常使用的一种书信文体，用以表达自己的歉意，查字典范文大全特意为大家整理了关于道歉信范文的相关材料，希望对您的工作和生活有帮助。letter of apology ⅰ.sample study sample i dear susan, please let me know if you will be available on saturday morning.best wishes chen cheng sample ii dear mary, i’m very sorry for not having replied to your july 6th letter sooner.when your letter arrived, i was in beijing.as my secretary couldn’t forward it to me, it has been lying on my desk until i got back.look forward to catching up and once again apologize for the delay.sincerely, tom 英语道歉信范文及常用句式

道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。

道歉信通常包括三部分内容：

1、表示歉意，道歉的原由；

2、出现差错的原因，提出弥补措施；

3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。

写作三步曲：

表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。

注意：

理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。范文解析： directions: you were unable to attend mr.smiths examination on international business english writing because you got sick that morning.write a letter to express the reasons for not being able to attend it and apologize.write the letter with no less than 100 words.do not sign your own name at end of the letter.use wang hua instead.do not write the address.dear mr.smith, i am indeed very sorry that i missed the examination on international business english writing you gave last friday.i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital.please find enclosed a copy of the medical bill.sincerely yours, wang hua ◆常用句式：

1、i am writing to apologize for … /i am writing to say sorry for 我写这封信是因……向你致歉。

2、i would like to give you my apology for…

对于……我向你道歉。

3、please accept my sincere apology for…

关于……请接受我真诚的道歉。

4、i am indeed very sorry for what i said/did, but believe i had no intention to…

对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要……

5、please forgive me for a stupid choice of words.请原谅我说话欠妥。

6、i feel awfully sorry about it and want you to know what happened.为此我感到非常内疚，所以想告诉你实情。

7、please accept my apologies for my oversight.请原谅我的疏忽。

8、please allow me to say sorry again.请允许我再次表示歉意。

9、i sincerely hope you can understand my situation/think in my position and accept my apologies.篇五：职场商务必备写作模板：英语致歉信怎么写？ via安格英语

职场商务必备写作模板：英语致歉信怎么写？

在日常工作中难免会犯一些差错，学会正确的补救方法很重要。首先，我们要做的就是致歉。你会写英语致歉信吗？在致歉信中道歉更重要还是提出解决方案更重要？如何在致歉信中表达出自己的歉意让对方欣然接受呢？在本篇文章中，安格英语老师将以两则工作中常见的错误为例，教大家如何写好英语致歉信。

模拟场景一：因发票有误致歉(apologies for an incorrect invoice)dear mr.hunnicutt, we shall send you the correct invoice as soon as possible and make sure that such a mistake will not occur again.please accept my apologies for any inconvenience we have caused.your sincerely, peter gibson accounts manager **new words: invoice n.发票 breakdown n.故障 discount n.折扣

在以上的英语道歉信中首先作者针对出现的问题道歉，并解释了错误产生的原因。随后另起一段提供解决建议，最后礼貌结尾。安格英语老师提示，在写道歉信时，解决问题的目的应该高于道歉本身。因此，在道歉信中给出解决方案是每一位上班族都要学会的一点。

下面，让我们再来看一则关于国际贸易中因货物质量不符的致歉信： dear mr.black, we acknowledge that there are indeed some discrepancies between the shipping instructions and the actual shipment.therefore, there will be a shortage in your may shipment.we are very sorry for causing you so much trouble in your monthly reports.efforts are now being made to establish procedures that will alleviate this situation.your cooperation and patience in these respects would be greatly appreciated.sincerely yours, oliver lee assistant manager **new words: acknowledge v.承认，告知已收到 discrepancy n.差异

shipping instruction 装运说明 shipment n.装运 procedure n.程序

alleviate v.减轻，缓和

看完这一则道歉信后，相信大多数人已经心里有数道歉信该如何写了，简单来说就是承认错误-提出方案-礼貌结尾的三部曲。

第四篇：商务英语道歉信

商务英语道歉信范文

在平日里，我们总不免地需要写道歉信，道歉信在写作上具有一定的`格式要求。那么你有了解过道歉信吗？下面是小编精心整理的商务英语道歉信范文，欢迎阅读与收藏。

Dear Mr. / Ms. xxx,

I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised.

On referring to our earlier correspondence,I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred.

I realize the inconvenience our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime. These arrangements should see the installation completed by next weekend.

Yours faithfully

Dear Mr. / Ms. xxx ,

I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.

Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.

Yours,

Li Hua

dear frank:

i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.

but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.

yours truly

第五篇：商务英语

一、短语翻译

regular hours 正常工作时间flexible hours 弹性工作时间

hot-desking 办公桌轮用making contacts 建立人脉关系an impressive job title 一个显要的职衔a pension 养老金

a good salary 可观的收入plan for disast有备无患

work experience 工作经验project manager 项目经理

working environment 工作氛围brainstorming rooms 头脑风暴室sales and marketing 销售和市场营销部globaiservices 环球服务部

developing markets 市场开发部career goal 职业目标

reward and recognition scheme嘉奖制度set your limits规定限

get organised安排有序parental leave 父母假，育儿假，照顾新生儿女假put pen to paper签订协议two become one 合二为一

find the perfect partner 理想搭档don’t feel guilty 勿感内疚

Be prepared to communicate and share credit and blame.要能够相互沟通，功过与共.trade fair event 商品交易会Training and staff development培训和员工发展 Flexible working hours 弹性工作时间Opportunities to travel 旅游机会

Opportunities for promotion升职提拔的机会Days off 几天短假

Company car 公司配给的汽车Incumbent progamme岗位培训课程 Grow and maintain customer relationship发展和维持客户关系

Research and development and manufacturing研发和生产

solo trader独立法人，独立经销店partnership合伙经营

franchise连锁店 特许经营start a business 创办企业

askfor permission 获得准许complain about a mistake 投诉一个错误 confirm something is OK 确认某事request information 索要信息

offer information 提供信息cancel arrangements 取消安排 request help 求助change a booking 改变预定

empioyment news 就业新闻give notice 预先通知

take voluntary redundancy 自愿接受裁退

make redundant 裁员employment issue 就业问题

good communication 良好沟通potential problem 潜在的问题

reasonable period 合理期限reasonable grounds 合理的理由

verbal warning 口头警告written warning 书面警告

disciplinary procedure 纪律程序unglamorous image乏味的形象

door-to-door work and cold calling挨家挨户的推销和进行不期而至的拜访

commercial director 销售总监email confirmation form 电子邮件确认表 build trust建立信任askclever questions 问恰当的问题

knowyour stuff了解你的产品beprepared to fail做好失败的准备 scheduling and technical provision to clients

exceptional interpersonal skill 超强人际交往力open your mind敞开心扉

sales executive 销售总监sales and advertising team 销售和总监能力 sales argument 销售赔款commercial targets 商业目标

marketing representative 营销代表finance manager 财会经理

benefits and incentives 福利和奖励freelance自由职业

二、句子翻译

1、To you, networking might mean attending a conference or trade fair event or meet new clients or partners.对人们而言，建立关系网络也许不仅仅意味着通过参加会议或商品交易会等活动认识新客户或合作伙伴.2、I'd got to a reasonably senior level and I wanted to help other people to maximise their potential.我身处高管职位，希望能够帮助其他女性充分发挥她们的潜能

3、I saw your advert for the post of client services executive in yesterday’s newspaper and I would like to apply for the position.我昨天在报纸上看见你们客服服务主管职位的招牌广告，我想申请这个职位。

4、Following recent feedback on working hours,the head of human resources will give a presentation on Thursday 2 July at 4.30pm in the conference room.5、I’m coming to the event next week called Lanuching your business online.下周我将参加“创办网上公司”的活动。

6、We've reviewed your sales figures and they're not really up to the level we need.我们查看了你的销售数据达不到我们所期待的水平。

7、No one at his old factory was available to comment on how they would be replacing the six workers.就如何接管这六个员工的工作，厂方尚未作出任何评论。

8、The aim of this report is to assess whether Ms chuhova was unfairly dismissed and if the correct procedure was followed by her line manager.这报告的目的是评估察哈娃女士是否被不合理解聘以及她的部门经理是否遵循；额正确的程序。

9、Working type up their every thought and send off emails with tremendous inaccuracy or complete pointlessness.。员工们把每个想法打好字，要么错误百出，要么完全不考虑礼节。

10、Now I speak to customers every day in the buzz of a target-driven environment.it’s fantastic.现在我每天和顾客交谈，目标明确，充满激情。真是妙不可言。

11、Don’t misunderstand the customers.不要误解顾客的意思

12、Don’t overload people with details.13、Salespeople are not necessarilyborn.销售人员不是天生的三、数字翻译

16,000,000,000

——sixteen billion turnover

978,000,000

—— nine hundred and seventy-eight million finnal income

160——one hundred and sixty countries

55,000——fifty five thousand employees

½ —— half of 55,000 in the USA—— four division—— six percent of revenue dedicated to research and development

5,000,000,000 —— five million dollars revenue in Europe

2,000,000,000 ——two billion dollars rest of world revenue

1906 ——nineteen oh six company founded

112,000,000,000 —— one hundred and twelve billion total market

五、作文

Work inpairs.Choose one of the way of working below and prepare a mini-presentation on the topic for the rest of the class.A: WHAT IS IMPORTANT WHEN„?

Job-sharing

● Find someone you like.● Organise and plan how you share the work.●

●

Finding someone you like is the most important when you start a job-share.As job sharing is a way for two people to both fill one job,finding someone you like is very important for the success of the scheme.You may find one from your current workplace, or you may find one outside through all kinds of contacts.Organising and planing how you share the work is also important.If it’s shared reponsibility, there is no division of duties but two people have to split the hours clearly to ensure that the work flows continuously.If it’s divided responsibility, each partner has to be clear about his own case—load or project to focus on during his working hours.If it’s unrelated responsibility, the partners have to learn what their separate tasks are in the same department, and each has to do his own share well.Communication is another important factor to consider when you arrange the job-share,especially for shared responsibility.Partners have to communicate well so that jobs are done smoothly.Using email, voicemail messages, daily logs and notes are some techniques that help facilitate communication.B:WHAT IS IMPORTANT WHEN„?

Working from home

● Set up an office space in the house.●Plan your working hours and your breaks.●

Seting up an office space in the house is important whenworking from home.This will give you a feel of being in the office and concentrate more on work.In this way, it will easy for you to differentiate between wrok time and private time and you will not be easily distracted.it’s also important to plan your working hours and your breaks.Make it like in the office and set a timetable.But do not overwork yourself to make up for not being in the office every day.Make sure you have a break after you work for a few hours.In addiction, to make working from home really successful, you should make sure colleagues and clients can reach you as though you are in the office.This may help a lot to guarantee the efficiency.Part Two of the Speaking Test

(1)What is important when setting up your own business?

Prompts:

A good idea.Consider the market demand and target at potential customers.Knowing your customers.Keep a file of them.Adequate starting capital is also important.(2)What is important when your business is a partnership?

Prompts:

Good relationship with the other person.Mutual trust and full co-operation can bring out creativity.Both are willing to share responsibilities.Timely communication and decision making.(1)When setting up your own business, I think a good idea is very important.You should consider the market demand and target at potential customers.Under the guidance of the idea, you may cater for the urgent need of the customers, or solve the problems of the customers that other companies haven’t thought of.A good idea from the very beginning can avoid failure of a new company.Besides I think knowing your customers is also important..You ‘d better keep a file of your customers with names, age, profession and hobbies etc.Based on their personal information, you may guess the potential needs of the customers and inform them of your product lists at first time possible needs.Knowing your customers helps you to provide them with the information they need.Apart from the two points, I think adequate starting capital is also important.Only when you have enough money, can you provide varieties of products with good quality;or you can provide good service which is important to attract customers to your

(2)When your business is a partnership, relationship with the other person is very important.A good relationship with mutual trust and full co-operation brings out the potentials, experience and creativity to the full degree.With good relationship, it is easy for you to communicate with each other and deal with any new issues in time.Besides, it is also important that both are willing to share responsibilities.This will have direct impact on the success and failure of the business.With shared responsibilities, you can achieve your common objectives better and be strongly united against troubles and risks.On top of that, timely communication and decision-making will also help to improve the running of a business with partnership.六、作文memo1、you are a manager at Lar Bonner.After a meeting with staff, the company has agreed to extend parental leave for fathers from two weeks to three weeks.Write a memo to all staff.●refer to the previous meeting

●say when the news system will begin(25th September)

●remind staff that their manager need one month’s notice.To: All staff

From: Tom

Date: 25th July

Subject: Parental leave

Further to our previous meeting, I am pleased to confirm that parental leave for fathers has been extended to three weeks.The new system will come into operation as from 25th September.May I remind you that your managers will require one month’s notice.2、Say what has happened and why

Anounce the repreaentative’s visit

Say when and where his presentation will take place

Write 40-50 words only.Remember to include a To, From, Date and Subject line.To: All staff

From: Tom

Date: 1st October

Subject: resentation of new insurance policy

To offer staff a better health insurance scheme,We are now working with a new insurance company.Please note therefore that a representative from this company will present the new staff policy on 9th October at 2pm in the conference room.All staff are welcome to attend.WRITINGAn email1、You are a sminar organiser.You want to check details for an event next week with your two assistants.Write an email to your staff.Write 40-50 words.Say which rooms you have booked for the event.Ask them to confirm the schedule with secutity.Explain that one participant will be late.From: XXX

Subject: Confirmation of seminar details

Date:XXX

To: Assistant seminar organiser

Please note that I have booked Room 101 and 102 for the seminar next week.I’d be grateful if you would now confirm this booking and the finalschedule for the event with security.Also note that Mr singh will be one hour late on the Monday morning.2、Dear [name]

Would you please send me details of the next health and safetytraining event? I’m aware that it is due in the near future.Regards

[name]

2.Dear [name]

Thanks for reminding me.The training event takes place on the 3rd September from 9-5 in the conference rooms.Please inform all department managers and forward the attached documents which are to be read before the event.Thanks

[name]

3.Dear Department Managers,Would you all please note that the next health and safety training event takes place on the 3rd September from 9-5 in the conference rooms.As you know this is a legal requirement.Please also find attached documents which you should be familiar with before the event.Thanks for your cooperation.[name]

4.Dear [name]

Thanks for informing the managers.Unfortunately, the training event has been postponed.The reason is the trainer is unavailable.He has suggested the 23rd September, so can you let all managers know?

Sorry for the Inconvenience.[name]

5.Dear Department Managers,Following my previous email, I am writing to inform you of a change in date to the health and safety training event.Due to the unavailability of the trainer on the 3rd September, the event will now take place on the 23rd.All other details remain the same.Apologies for any inconvenience caused.[name]