旅客列车乘务员实用英语

第一篇：旅客列车乘务员实用英语

旅客列车乘务员实用英语 列车长服务用语

一、语言

1．（组织旅客乘降）面带微笑“您好，请问您是几号车厢？**号车厢请向前/后走。直臂式手势。

英文：Hello.Which coach are you in? The No.** coach please go ahead/backward.2．（遇有领导）“**领导您好！我是***次列车长，欢迎您检查指导工作。同时双目注视领导，“请您随我来，您请上车。”引导手势。

英文：I am the conductor of the Train No.**.Welcome for inspecting and guiding our work!This way please.3．（纠正违章）先敬礼“您好！请您到***处吸烟，那里容许吸烟，谢谢您的合作！”

英文：hello.Would you please smoke in ***? Thank you for your cooperation.4．（遇有旅客询问）“您好！请问您有什么事情需要我帮忙吗？” 英文：Hello.What can I do for you? 5．（列车进站台）列车长整队并站在队伍中间位置，右手提包口中要有口号，使队伍整齐统一。

二、举止

1．（站台遇领导）敬军礼。（右手五指并拢提至眉间，面带微笑，双目注视领导，时间停顿1-2秒）

2．（领导伸出握手时）配合动作：立即摘手套，迎合领导握手时用力不要过大，时间不宜过长（大约停滞3秒左右）站在靠近车厢一侧，为领导引路运用直臂式手势，注意走路不时回看领导位置，调整自己的走速。走到车门口面向领导站立运用请进手势将领导引导上车。

总体要求做到：面带微笑，用规范的手势 用语，组织旅客 乘车，妥善安排重点旅客，耐心解答旅客问讯，语言轻柔亲切，队有需要的旅客主动帮扶。重点旅客上车时（外宾，领导）亲自陪同安排。

乘务员服务用语

二、开车欢迎词

简单（中文）：各位女士、先生晚上好！很高兴为您提供服务，欢迎您乘坐我们列车，祝各位旅途愉快！谢谢！

英文：Good evening ladies and gentlemen.Welcome to take our train and it’s our pleasure to provide service for you.Wish you a pleasant trip!Thank you.三、中途作业

清理茶桌语言：“对不起，打扰您了，我清理一下，谢谢。” 英文：Excuse me.May I do some cleaning please? 包房旅客订餐时语言：“您好，是需要定餐吗？请把需要的饭菜告诉我，我来帮您联系。”

英文：Excuse me.Do you need the reservation service? Please tell me the dishes you like and I will contact for you.旅客餐车点餐时语言：“您好，是需要用餐吗？您请坐，这是菜单，您看需要什么饭菜？”

英文：Hello.Please take your seat.Here is the menu.What would you like to order? 上菜时语言：“这是您点的××××，您点的菜齐了，您请慢用。” 英文：Here are the dishes you have ordered.Please enjoy yourself.餐后告别语言：“您吃好了，您请慢走，欢迎您再次光临。” 英文：Thanks for your drawing in and welcome to come again.车内售饭语言：“您好，您需要套餐吗？（如不要）对不起打扰了！”

英文：Excuse me!Would you like a package meal? Sorry for interrupting you.2

列车广播服务用语

（一）正常情况广播用语

1、始发通告

主要内容：欢迎词、列车运行区间介绍、担当乘务组介绍、安全卫生提示、服务项目介绍、途中运行时刻及停站介绍、祝词。范例：

中文：旅客朋友你好，欢迎乘坐由***站开往***站的***次列车，***铁路局***列车段××车队×组的同志将竭诚为您提供服务。

上车后请您对号入座，并将随身携带的行李物品安置好。列车设有大件行李存放处，贵重物品请妥善保存。旅客朋友们，为了我们大家的安全，请不要携带易燃烧或爆炸的物品乘车。有吸烟的旅客请到*号吸烟车厢，并将烟蒂熄灭后放进烟盒内。带小孩的旅客，请照看好您的小孩，注意安全。

为了更好地为您服务，每个座位都配有列车服务指南，请您仔细阅读。英文：Good morning/afternoon/evening!Ladies and Gentlemen: Welcome aboard train*** from *** station to *** station!The crew members of team*, Train number** , **passenger train depot, ***Railway Administration will be sincerely at your service！

You are expected to take your seat in accordance with the ticket and well deposit your luggage and items.Bulky luggage storage is available on the train.Please leave your valuables under attendance.To ensure your safety, please do not bring inflammable or explosive articles on board.Smoking is only allowed in the smoking coach No.* and cigarette stub should be put into the ashtray after being extinguished.Please take care of your children.The train Service Guidebook is available at your seat for your reference.Please read it carefully.（送餐及旅客信息采集按规定宣传）

本次列车全程运行××千米，×小时×分，中途停车站有：***、…、***，请 3

您注意收听广播到站通告。

列车运行前方停车站***站，到站时间***。旅客朋友们，预祝大家旅途愉快！

英文：The total length of our journey is **km and will take *hours and *minutes to destination, passing by the ***station, ***station.Please be attentive to the broadcast for arrival announcements.The next station is ***.The arrival time is ***.Wish you a pleasant trip!

2、中途通告用语（范例）（1）通告站名 到站前：

中文：旅客朋友你好，列车运行前方停车站××车站，到达××车站的时间是×点×分，停车×分。在××车站下车的旅客，请您整理好行李物品，到车门口等候下车。等列车停稳后按顺序下车，（双门时：请下车的旅客携带好行李物品，等列车停稳后从×门下车）。

英文： Ladies and gentlemen, the next station is *** and the train will arrive at ***, stopping for *minutes.Passengers to get off at ***station, please pack up your luggage, wait by the door and get off in proper order after the train’s complete stabilization.(passengers to get off at ***station, please pack up your luggage and get off by the * door after the train’s complete stabilization.)开车后：

中文：旅客朋友你好，欢迎乘坐本次列车，列车运行前方停车站××站，到达××站的时间×点×分。

英文：Good morning/afternoon/evening!Ladies and Gentlemen: Welcome aboard!The next station is *** and the arrival time is ***.（2）服务通告

中文：旅客朋友你好，用餐时间到了，列车将为大家提供免费（早、午、晚）餐，请您及时回到自己的座位上等候,把小桌打开准备就餐。(用餐后请将餐盒放入垃圾袋内，不要放在地板上，谢谢您的合作)如您有特殊就餐或购物需求欢迎前往*号车厢选购。

英文：Ladies and gentlemen, it’s time for meal.The catering service on the train is free.Please wait by your seat and put down the tray table in front of you.(After your meal, please put the snack box in the rubbish bag instead of on the floor, thank you.)You are also welcomed to choose your favorite food and do some shopping in coach No.*.3．终到站前 ：（范例）

中文：旅客朋友你好，列车运行前方是本次列车终点站××车站，到达××车站的时间是×点×分，请您整理好行李物品，准备下车。感谢您一路上对我们工作的支持与协作，下次旅行再会！

英文：The next station is the terminus of our journey: the *** station.The train will arrive at ***.Please pack up your luggage and prepare for getting off.Thank you for your support and cooperation during the journey.See you next time!

（二）非正常情况广播词

范例： 1．广播找人

中文：旅客朋友请注意，现在广播找人。从××站上车到××去的×××旅客，听到广播后，请您到×号车厢去，有人找。

英文：Attention please!Mr./Mrs./Miss/Ms.*** who got on the train at *** station leaving for ***.Please go to coach No.*.Some one is waiting for you there.2．失物招领

中文：旅客朋友请注意，刚才有位旅客（乘务员）拾到××，是哪位旅客丢失的，请到××去认领。

英文：Attention please!Anyone who has lost a *** please go to *** for claim.3．认领孩子、寻找小孩

中文：旅客朋友请注意，列车上有一名×岁左右的小男（女）孩与家长走散了。小孩身穿××衣服，现在×号车厢，请孩子的家长听到广播后，到×号车厢去认领。

英文：Attention please!A ×-year-old boy/girl is looking for his/her parents.The boy/girl is wearing a ×× and is now in coach No.*.Parents please come here soon.4．请医找药

中文：旅客朋友请注意，现在列车上有位旅客得了急病（有位孕妇快要分娩了），由于列车上没有随车医务人员，哪位旅客是医务工作者，请到×号车厢协助诊断治疗（接生）。谢谢。

（旅客朋友，现在列车上有位旅客生病了。经医生诊断，需要××（药品）进行治疗，哪位旅客随身带有这种药品，请您给予支援。谢谢。）

英文：Ladies and Gentlemen, may I have your attention please? There is an emergency here.(A pregnant passenger on board this train is going to give birth to a baby very soon.)Because the train’s medical staff is not available, could anyone who happens to be a medical doctor please come to the No.× coach to help the patient(the baby delivery)? Thank you very much.(Ladies and Gentlemen, there is an emergency here.An ill passenger on board this train has been identified by the doctor and he needs medical treatment with ××medicine now, could anyone who is taking this medicine with you please offer help? Thank you very much.)5．临时停车

中文：旅客朋友，列车现在是临时停车，还没有到站，请大家不要下车。英文：Ladies and Gentlemen, the train is making a temporary stop now and has not arrived at the station, so please don’t get off the train.6．因故停车

中文：旅客朋友请注意：由于……（说明原因），有关部门正在组织抢修。列车在车站要停留×个小时左右（列车要暂时在本站停留，开车时间还没有确定）。列车停留期间，大家的吃饭、喝水等生活问题，我们会妥善安排，请旅客们放心；希望大家保管好自己的行李物品，防止丢失或被别人拿错；同时，希望旅客之间要发扬团结友爱的精神，照顾好老年人和小朋友；下车散步的旅客，要注意车站开车通告，请不要远离车厢，更不能穿越轨道或钻车底，以免发生意外。请各位旅客协助我们维持好车内秩序。

英文：Ladies and Gentlemen, because …, the department concerned is organizing a rush repair now.Therefore the train will stay at this station for about × hours.(The train will temporarily stay at this station, and the departure time has not been fixed yet.)During the stay period, we will provide catering to you.Everyone please keep an eye on your baggage in case of being lost or mistaken by others.Meanwhile, we hope you take good care of each other, especially the old people and children.The passengers who get off train for a walk please notice the train departure announcement at the station.Please don’t leave far away from the coach, and don’t walk across the track or go under the train for fear of accidents.Everyone please help us to keep order in train.7．列车晚点

中文：旅客朋友你好，我是本次列车列车长，列车运行前方停车站××车站，正点到站时间×点×分，列车现在大约晚点×小时×分。因列车晚点给您的旅行造成不便，在这里我代表铁路部门向您表示诚挚的歉意，我们工作人员将努力为您提供服务，同时，请您给予谅解。（大雾、水害、沙尘暴、线路中断、下雪、设备故障）

英文：Ladies and Gentlemen, welcome on board.I’m the chief conductor of the train.Our train will arrive at ××station, and the arriving time is ×:× by the timetable.However, the train will be × hours and × minutes late.On behalf of the railway department, I apologize to you for the inconvenience of being late.Our train crew will make great efforts to provide services to you and hope for your understanding.(heavy fog, flood disaster, sandstorm, interruption on track, snow, equipment breakdown)8．组织赶点

中文：旅客朋友你好，为了争取恢复正点，列车到站要缩短停车时间。在××站下车的旅客，请提前作好准备到车门口等候下车。下车散步和购买食品的旅客，不要远离车厢，注意开车铃声，铃响立即上车。

英文：Ladies and Gentlemen, our train will shorten the stopping time at stations in order to restore punctuality.Passengers who get off the train at ××station please get ready to wait at the train door, and who decide to get off the train for a walk or to buy some food please don’t leave the coach far away.Please pay your attention to the ring of departure, and get on the train as soon as the bell rings.9．列车停运

中文：旅客朋友你好，由于前方线路发生故障，列车运行到×站后要停止运行。现在向大家介绍列车停运的有关规定：

（1）如您到前方终止旅行，请您到**车站（终止旅行站）办理退票手续。（2）如您愿意返回发站，可以免费送回，并在发站退还有效车票的票价；如您返回中途站要求停止旅行，退还己收车票票价与发站至停止旅行站的车票票价差额。

（3）愿意在发站、停运站、返回中途站等候继续旅行的旅客，请注意车站公告，凭原票在通车10天内恢复旅行。以上向大家介绍的是列车停运的有关规定。

英文：Ladies and Gentlemen, there is some breakdown on the front line, so the train will stop running when it arrives at ×station.Now, I’d like to introduce to you the rules of train suspension:(1)If you decide to cancel your trip when the train stops, you can return your ticket at the ** station(suspension station)and get your immediate full refund.(2)If you decide to go back to the departure station, we will send you back for free, and refund your ticket fare at the departure station.If you decide to go back and get off the train at a midway station, the price difference between your original ticket fare and the new ticket fare charged from the departure station to the midway station will be refunded to you.(3)If you decide to continue your trip at the departure station, the suspension station，or the midway station back to the departure station, please pay attention to the station announcement.Your original ticket can be used within 10 days after the train’s reopening to traffic.That’s all for the rules of train suspension.10．绕道运行

中文：旅客朋友你好，由于前方线路发生故障，不能通行，本次列车需要变更经由 ××等站开往本次列车终点站××车站。

现在，向大家介绍列车绕道运行的有关规定：

（1）到××站下车的旅客请注意，由于列车绕道运行，前方不再经过这些车站，如您愿意等候继续旅行，请注意车站公告；如您要停止旅行，请到车站办理退票手续；如您要返回原发站，铁路将免费送回，并在原发站退还有效车票栗价。

（2）到××站的旅客，可凭原票乘坐本次列车，绕道到达原站，票价不补不退，在绕道运行中不能退票。

（3）绕道运行中，旅客不能中途下车。以上向大家介绍的是列车绕道运行的有关规定。

英文：Ladies and Gentlemen, there is some breakdown on the front line and the train cannot pass through.Therefore our train needs to change to pass by the stations of ×× to the terminal station of ××.Now, I’d like to introduce to you the rules of train detouring:(1)Passengers who would get off the train at ××station please pay attention that the train will not go through these stations anymore.If you decide to wait and continue your trip, please notice the announcement at the station.If you decide not to travel, you can return your ticket at the station, and we will give you an immediate full refund.If you decide to go back to the original departure station, we will send you back for free, and refund your ticket fare at the original departure station.(2)Passengers who would get off the train at ××station can still use the original ticket and will arrive at the destination station after a detour, no refund for any

overpayment and no supplemental payment for any deficiency.During the train detouring, the ticket cannot be returned.(3)During the detouring, no one is allowed to get off the train.11．中途提示（可在列车滚动屏使用）

（1）请您看管好自己的行李物品，贵重物品请随身携带。英文：Please keep your luggage well, and take valuables with you.（2）为了您和他人的健康，请不要在列车上吸烟。

英文：For the sake of yours and other people’s health, please don’t smoke in the train.（3）本次列车是动力快速列车，运行速度比较快，您在车内行走时请注意安全。英文：This train is the power fast-speed train with fast running speed, so please watch out while you are walking in the train.（4）为保持铁路沿线的卫生，这趟新型客车的厕所采用真空集便器，这里特别要提醒大家不要把杂物扔到便器里，以保证设备的正常使用，谢谢。（根据列车设备的实际情况）

英文：Vacuum toilet is applied in this train in order to keep sanitation along the railway line.Please don’t litter into the toilet, so as to ensure the normal use of the equipment.Thank you.(According to the actual situation of the train equipments)（5）当您出入车厢、厕所、开关车门时，请注意不要把手扶在门缝处，以防把手挤伤。

英文： When walking through the coaches or entering the toilet, please pay attention not to get your hands shut in the door and get hurt.（6）带小孩的旅客要照看好小朋友，不要让小朋友在车厢内来回跑动或到车门口去玩。

英文：Please take care of your children and don’t allow them to run around in the coach or play at the door.（7）珍爱环境，举手之劳，请您将吃剩下的果皮、快餐盒放在垃圾袋内，以保持

车内卫生。

英文：Please keep environment clean, and do not litter anywhere outside the refuse bag.列车服务情景100句（中英）

1．欢迎您乘坐本次列车。

（ladies and gentlemen）Welcome to board our train.2．请出示您的车票。

Good afternoon.Would you please shout your ticket? 3．谢谢，请上车。Thank you, please get on.4．请问您的车票呢？谢谢。请这边走。到了。这是您的座位。

Your ticket, please? Thank you.This way, please.Here it is.This one is yours.5．（在列车上）对不起，列车马上就要开车了。持站台票的人，请马上下车。谢谢。

Excuse me, we are leaving right away.Persons with platform tickets are requested to leave the train at once.Thank you.6．（对话）客：对不起，请问离开车还有多少时间？ Execuse me,but how long is it departure,please? 乘：让我看一下，…女士（先生），还有5分钟。

Let me see(look at his watch)…you have five minutes to spare,madam.7．客：您好！请问列车规定在什么时候到达天津？

Hello,what time is the train due to arrive in Tianjin,please? 乘：天津吗？今天上午10点钟 Tianjin ?At 10 p.m.today.8．（在站台上）女士们，先生们：开车铃响了，请大家上车，列车马上就要开车了。

(On the platform)ladies and gentlemen.This in the final boarding call.All passengers are requested to be on board.We will be leaving immediately.9．厕所在车厢两头。

The toilet is at each end of the coach.10．如果您有事，请随时跟我们说。

Please, Do not hesitate to let me know if you need any help.11．祝您旅途愉快。

We hope you have a pleasant journey.12．先生（女士），我能为您做点什么？

Is there anything I can do for you, sir(madam)? 13．客：对不起，请问哪里可以找到列车长？

Execuse me,but where can I find the chief conductor,please? 14．乘：列车长吗？通常可以在服务台找到他，让我领您去吧。请这边走。The chief conductor?Usully you can find him at the Serve Counter.Let me show you to.Come this way ,please.15．乘：下午好，这位先生要见您，（转向旅客）这是列车长陈先生。

Good afternoon.This gentleman has come to see you.This is chief conductor Mr.Chen.16．列车长：您好！有什么事需要我效劳吗？

How do you do！Is there anything I can do for you ? 17．您需要我帮忙吗？ Can I help you? 18．您有什么不舒服吗？ Are you all right? 19．您有什么麻烦事吗？ Is there anything the matter? 20．您好，你是不是需要加点食物？ Hello, would you like more food? 21．请用茶，先生。Enjoy your tea, sir.22．别客气。Not at all.23．不客气，这是我的份内事。You are welcome.This is my duty.24．对不起，能占用您一点时间吗？

Excuse me, but could you spare me a moment? 25．女士，请您再说一遍好吗？ Please pardon, madam? 26．您哪儿不舒服吗？ Are you all right? 27．当然可以。我去给您拿止痛片来。给您药。最好马上就服用以便好得快一点。您看，我们快到一个有名的风景区了。

Yes, by all means.Let me fetch you a pain-killer.Here’s the medicine.You’d better take it right away to get a speedy recovery.You see, we’re approaching a well-known scenic spot.28．是免费的。It’s free.29．真遗憾，车上没有随车医生。但是我试着通过广播在旅客中找一位医生。Sorry, there isn’t a train-doctor.But I’ll try to spot a doctor in the passengers over the audio system.30．这位是吴医生。碰巧今天他乘坐我们的列车。让他给您检查一下。This is Dr.Wu.He happens to be aboard our train today.Let him check you.31．您看用不用请个医生看看？ Do you feel like seeing a doctor? 32．好，我就去安排。

All right.I’ll make the arrangements.33．您发烧吗？

Are you running a temperature? 34．祝您早日康复。

I wish you a quick recovery.35．请稍等一会儿，我查一下登记表，看看有没有空着的座位。

Wait for a moment.I’ll check the seat to see if there’s a spare one.36．有一个空着的座位，是19号。我看，您得搬个家了。我来帮忙好吗？ I’ve got a seat for you, that’s No.19.I think you have to move.Shall I help you? 37．请付差额票价21元。

Please pay the balance 21 Yuan, sir.38．这位小朋友需要补一张儿童票。

This little boy need mend a child’s fare.39．小孩票价按大人票价50%计算，卧铺票与大人相同。The child’s fare is fifty percent of the adult’s fare.40．列车长吗？通常可以在服务台找到他。让我领您去吧，请这边走。The chief conductor? Usually you can find him at the Service Counter.Let me take you there.Come this way, please? 41．您先请。After you.42．对不起，请让我过去好吗？ Excuse me, may I pass through? 43．对不起，我有点急事要处理，请让一让。谢谢。

Excuse me, have to deal with some emergency, please make a way for me.Thank you ? 44．厕所有人，请等一下。

The toilet is occupied, wait for a minute please.45．请问里面有人吗？ Is there anybody in? 46．先生，对不起。车厢内不许吸烟。

Excuse me, sir ,but smoking is not allowed in the car.47．吸烟时，请您到吸烟车厢。

Please go to the smoke_car when you smoke.48．对不起，先生。我这就去调整空调机的温度。

I’m sorry, sir.I’ll have the air-conditioner regulated at once.49．空调没问题。如果您觉得太凉，我去把空调机的温度调高一点。

The air-conditioner is all right.If you feel too cold, I’ll set it for a higher temperature.50．女士们，先生们，现在我们要检查一次车票，请大家配合出示车票。Ladies and Gentlemen, we are going to check the train tickets now, Please show your ticket, thank you for your cooperation.51．请问，我挪一下这东西行吗？ May I move this? 52．车厢马上就要熄灯了，请整理好您的东西，祝您晚安。

The light in coach will be switched off soon, please put your stuff well.Good night.53．明天见。See you tomorrow.54．餐车供应早餐的时间是6点。

The breakfast would be ready at 6:00 in our dining coach.55．餐车在列车中部9号车厢，您要就餐的话，请朝前（后）走。

The dining coach is the No.9 in the middle of the train, please go ahead(back)to it if you want to have some food.56．您好，欢迎来我们餐车用餐。

Good morning/afternoon/evening.Welcome to have your dining here.57．请进，请到这里就座

Please come in.You may have a seat here.58．我们餐车供应中餐、西餐，这是菜单。

Our dining coach supplies both Chinese food and western food? 59．您好，你想吃什么？是中餐还是西餐。

How do you do!Which would you like, Chinses food or western food? 60．西餐有面包、牛奶、煎鸡蛋、火腿、红肠。

For western foods, we have bread, milk, fried eggs, and ham and red sausage.61．您好，您要喝点什么? Hello, do you need some drink? 62．请问，还要点别的吗？

Excuse me, would you like anything else? 63．先生，早餐满意吗？

Did you enjoy your breakfast, sir? 64．请对我们的饭菜多提宝贵意见。Please give your comments on our foods.65．当然可以。很高兴为您效劳。Yes, of course, with pleasure.66．谢谢光临，请走好。Thanks for coming.Good Bye.67．别客气。That’s all right.68．谢谢你的忠告。

Thanks for your kind advise.69．感谢你的帮助。Thank for your help.70．请问您需要什么？ What would you like? 71．女士（先生）您好，我们准备了各种饮料（矿泉水、饮料）供您挑选。Hello, Madam(sir), Here are different kinds of drinks(mineral water, soft drink)for your selection.72．对不起，下一站就是终点站北京站了。我可以把这些杯子和残余物品拿走吗？ Excuse me;the next stop will be the terminus, Beijing Station.May I take the cups and the odds and ends away? 73．您好，上海（拉萨）很快就要到了。

Hello, we’ll get to Shanghai(Lasa)Railway Station soon.74．请您检查一下随身携带的行李物品，准备下车。Please check your luggage and prepare for getting off.75．女士们先生们，列车已运行了 小时 分，大家即将平安到达终点站北京（拉萨）车站了，请允许我对各位的协助表示感谢。

Ladies and Gentlemen, our train has been running for hours and minters.We’ll arrive at our destination Lasa(Shanghai)Railway Station.Please permit us to thank you for all your cooperation.76．欢迎您对我们的工作多提宝贵意见。

Your comments on our service are highly appreciated.77．谢谢您的夸奖。能为您服务，我很高兴。

It’s very kind of you to say so.It’s always a pleasure to be at your service.Come again, please.78．谢谢您的夸奖，我确实非常喜爱这礼品，但是我们的纪律不允许接受旅客的礼物。您的心意我领了。谢谢。

It’s very kind of you to say so.For sure I like it very much.But our regulation doesn’t allow us to accept any presents from passengers.Anyhow, thank you all the same.79．欢迎下次再来。

Welcome to board our train next time.80．请走好，欢迎下次旅行再乘坐本次列车。

Take care;welcome to take this train in your next trip.81．新年好。Happy New Year.82．圣诞快乐。Merry Christmas.83．生日快乐。Happy Birthday.84．乘：先生，对不起。请问您是哪国人？ Execuse me.What’s your nationality,please? 85．客：哦，我是英国人 Oh,I’m British.乘：谢谢！thank you.86.客：对不起，请问盥洗室在哪里？

Execuse me ,but where’s the toilet,please? 87．乘：盥洗室吗？车厢每头都有一间，就在门外。

Yes?There’s one at each end of the car just outside the doors over there and there.88.对不起，请问餐车怎么走？

Execuse me.Could you show me the way to the dining car,please? 89．好的，先生。一直超前走，过两个车厢就是餐车。我领您去好吗？ Why,of course,sir.Just keep this way on,you’ll find the dining car after two cars.Shall I show you to ? 90．谢谢。不用了，我看我自己能行。

No,thank you.I think I can manage it myself.91.对不起，请问哪个方向可以到服务台？

Execuse me ,but which direction leads to the Reception/Service counter,please? 92．服务台吗？先生，这个方向。

The service counter?Yes,it’s in this direction,sir.93.(准备移动物品时)请注意一下，这是谁的箱子？ Attention ,please.Whose case is it? 94．是我的，有什么问题吗？

Yes,it’s mine.Is there anything wrong? 95.哦，没什么。我想如果把它放在行李架上就更好了。

Oh,no,nothing important.But I think it would be better to put it on the Hand_luggage Case.96．好的。Ok.谢谢。让我来帮忙。

Thank you.Let me help you.97.对不起，能不能给调一个靠窗的顺向座位？

Execuse me,but would it be possible to change a window seat facing/against the engine? 98．很抱歉，现在没有。因为空座已经予留给中途站了。幸而每趟车都有少数人不来。一有空座我就通知您。请问您是几号座位？

Sorry,not at the moment,as all spare seats have been reserved for the intermediate stops.But fortunately there often are a few no_shows on every trip.As soon as there’s one.I’ll let you know.Your seat number,please? 99．先生，告诉您一个好消息，我给您找到了一个靠窗的座位，是那头的56号。Good news for you ,sir,I’ve got a window seat for you.It’s 56,over there.100.终点站快要到了，现在请您检查一下随身携带的行李物品准备下车。

We’re approaching the terminus soon.And now please check and have your hand-luggage ready for disembarkation arrival.

第二篇：乘务员面试英语自我介绍

乘务员面试英语自我介绍

在面试的过程中，有一个环节必不可收，那就是乘务员面试的自我介绍，很多想成为乘务员的人都会忽略这个问题，以下是小编为你整理的乘务员面试英语自我介绍，希望大家喜欢。

乘务员面试英语自我介绍篇1 Good afternoon, Sir(Miss).I'm GUOAIPENG.Please feel free to call me GAP for short.It's really a great honor to have this opportunity for an interview with such a prestigious Consulting Group like TNS.Hope today I can make a good performance.Now I'm gonna introduce myself briefly.I'm from the city of jincheng, shanxiProvince.I got my Bachelor's degree in Beijing university of posts and telecommunications with the major of applied the same time got the double degree of telecommunication engineering.Currently I'm a thirdyear graduate student of

BeijingUniversity

of

posts

and telecommunications.I majored in quantum communication.That's how I have developed a good sense of engineering as well as basic scientific research.In practice, As you can see

in

my

resume，I

worked atHUAWEI3COMDIGITALCHINASAMSUNG AZALEA, China Academy of Telecommunication Research of Ministry of information industry.I am always ready to establish myself as a versatile man and I am proud I really improve a lot in these years.Above is about my academic background.Now let me say

something about my personality.First I would say I am optimistic and adamant.No matter what happened, I always try to adapt myself to this society.On my way to fullfill my dreams, I believe in the saying “Nothing in the world is too hard to do if we set our minds on it”.What's more, I am a good teamplayer.For me, to make my teammates and the whole team better is pretty much like a big succeof myself.That's what I enjoy most in basketball court.I am willing to pathe ball to my teammate whoever is at a better position to score than me.I think if everyone tries to make his teammates better, the team will definitely be better.That's exactly the essence of leadership.In addition to basketball, my most important pastime is travel.I wannna know as much as possible about people and cultures in different regions.I'd like to compare them for enlarging my view or just for fun.That's all for the introduction.If you would like to know more, just let me you.乘务员面试英语自我介绍篇2

Good morning everyone, my name is am XX years graduated from have a dream since I was a dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything I love this you.Hello my name am XX years graduatedfrom have a dream since I was a dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything I love this job.Hello my name am XX years graduatedfrom have a dream since I was a dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything I love this job.Good morning everyone, my name is am XX years graduated from have a dream since I was a dream that one day I can fly in the blue sky like the bird.Now I have the chance to make it come true.If i can take this job.I’ll try my best to do everything I love this you.

第三篇：乘务员面试英语介绍

航空乘务员英语面试自我介绍范例

频道：英语面试访问人数：3304评论人数：0时间：2010-02-04 10:05:36

good morning, my name is jack, it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today, eventually enroll in this prestigious university in september.now i will introduce myself briefly,i am 21 years old,born in heilongjiang province ,northeast of china,and i am curruently a senior student at beijing XX uni.my major is packaging engineering.and i will receive my bachelor degree after my graduation in june.in the past 4 years,i spend most of my time on study,i have passed CET4/6 with a ease.and i have acquired basic knowledge of packaging and publishing both in theory and in practice.besides, i have attend
several packaging exhibition hold in Beijing, this is our advantage study here, i have taken a tour to some big factory and company.through these i have a deeply understanding of domestic

packaging industry.compared to developed countries such as us, unfortunately, although we have made extraordinary progress since 1978,our packaging industry are still underdeveloped, mess, unstable, the situation of employees in this field are awkard.but i have full confidence in a bright future if only

our economy can keep the growth pace still.i guess you maybe interested in the reason itch to law, and what is my plan during graduate study life, i would like to tell you that pursue law is one of my lifelong goal,i like my major packaging and i won“t give up,if i can pursue my master degree here i will combine law with my former education.i will work hard in

thesefields ,patent ,trademark, copyright, on the base of my years study in department of p&p, my character? i cannot

describe it well, but i know i am optimistic and confident.sometimes i prefer to stay alone, reading, listening to music, but i am not lonely, i like to chat with my classmates, almost talk everything ,my favorite pastime is valleyball,playing cards or surf online.through college life,i learn how to balance between study and entertainment.by the way, i was a actor of our amazing drama club.i had a few glorious memory on stage.that is my pride.ou for giving me the chance

第四篇：旅客列车平稳操纵

旅 客 列 车平稳 操 纵

前言

随着市场经济的快速发展，运输市场的竞争也更加激烈，作为铁路运输企业必须尽快的适应市场经济发展的速度，这就要求铁路行业必须以更加优异的服务进入市场，争取市场，旅客列车是铁路运输行业的窗口，现形势下，旅客列车的含义不仅仅是是把旅客运到目的地，更重要的是要体现“安全，正点，平稳”，以优质的服务赢得市场，而作为机务部门，是旅客列车运输完成的主要部门，旅客列车的平稳操纵，不仅直接反映机务系统的形象，更影响到铁路上的声誉，所以，提高旅客列车的操纵质量，就显得更加必须和重要。

长期以来，机车乘务员的列车操纵技能，多源于师傅的言传身教，虽然也可能进行一定程度上的探索，但因为缺乏理论性，规范化，系统化，从很大程度上制约了机车乘务员操纵水平的提高。

结合本人多年操纵列车的实际经验，加上对牵引计算详细深入的学习，分析，现对旅客列车的平稳操纵做部分技术说明，主要说明平稳操纵及制动调速停车两大内容，顺便简单介绍列车运行时刻，线路平面纵断面的分析利用，希望对大部分机车乘务员的技术水平的提高能有所帮助。

一、平稳操纵

平稳操纵是体现旅客列车操纵技术的一项很重要的内容，在说明中，将按照列车运行中的各种工况，从力学和列车运动方程式的角度进行说明。

由《牵引计算规程》（TB/T-1407-98）可知，列车在各种工况下，包括起动，加速，牵引运行，惰力运行，制动，调速，停车，主要受作用于列车上的与列车运行方向水平的三种力的作用，即：牵引力，运行阻力，制动力，从车辆运动力学上讲，只要车钩间隙不发生变化，无论是伸张还是压缩状态，均不会造成车辆的冲动，但在列车不同的运行工况中，这三种力或其中的一种或两种力可能同时或分别作用于列车上，这种力的作用结果就是造成了车钩间隙的变化，所以，车钩间隙的变化就是造成列车冲动最根本最直接的原因，平稳操纵的目的，就是尽量的减少或消除这种间隙的变化。

1、列车起动阶段；列车起动时，受两种力的作用，牵引力和运行阻力，其中，运行阻力主要是机车车辆上轴承轴颈的摩擦力，在坡道上起动时，还受列车本身重力的分力，也就是坡道附加阻力的作用，解决了这两种力的关系，也就解决了列车启动时的冲动

列车缓解后，整个列车的车钩处于自由伸张状态，由于列车长度的原因，或处于不同的线路纵断面上，各车钩的自由状态不一致，列车在起动时，牵引力是由前部车辆依此向后传递，这就造成了各车辆车钩间隙不一致，受力也不一致，于是，冲动就产生了，理想状态是全列车各车钩都处于同样的伸张状态，并且，起动时要给于尽量小的牵引力，以减少车辆由静态转变为动态的刚性冲动，但是，由于机车 本身的构造决定了其牵引力只能限制在某一个程度，尽管某些机车在手柄一位起动时还增加了微机限功功能，但在实际现场工作中，牵引力与车钩间隙变化的要求还是不匹配，结合实际工作经验，说明在以下两种情况下启动列车的方法，事实说明，这两种方法可有效的减少或消除不同线路上列车启动时的冲动。

（1）上坡道起动：上坡道起动时，列车缓解，机车制动，此时，受坡道附加阻力（与运行方向相反）的作用，全列车的车钩均处于伸张状态，对平稳起动有利，但必须注意的是起动时，必须先提手柄，使机车处于牵引状态方可缓解机车制动，以免先缓解机车制动而牵引力还未形成造成机车瞬间向后溜逸。

（2）平道，下坡道，或锅底型线路上的起动：列车缓解后，由于各车辆处于不同的线路纵断面，或受坡道附加阻力（与运行方向相同）的作用，各车钩状态不一致有的压缩有的伸张，比较复杂，这种情况对平稳起动是最为不利的，为解决这个问题，现在有两种观点，一是起动前抻钩，即缓解单阀，自阀制动，提一位手柄走车，目的是拉开车钩，但在实际试验中，结果是仅仅能拉开机车与第一辆车的车钩，使其处于伸张状态，后部车辆的车钩还是处于原来的状态，起动是后部车辆还是会产生冲动，这种方法不理想，还有一种就是起动时缓解单阀，待牵引力产生后再缓解自阀，以求在全列车车钩在缓解的瞬间加入牵引力，使车钩伸张，但在实际试验中，很难做到车钩在缓解时牵引力同时加入，也就是说，牵引力与车钩状态变化不能同步，所以，这种方法很难掌握，综合上述情况可知，在以上线路情况下起动时，车钩状态的变化是很难避免的，唯一的方法就是尽量减少机车的牵引力，使车钩状态的变化减慢，车钩间隙的变化减小，才能尽可能的减少冲动，结合实际，具体的做法就是，缓解后，单阀制动，使机车制动缸保持一定的压力，一般为30---50kpa，然后提手柄加载，提一位，使列车以尽量慢的速度起动，运行一段距离后（2---5米）再缓解机车制动，恢复正常运行。

2、起动后的加速阶段：在这个阶段，列车的牵引力迅速的增加，车辆的阻力由轴承轴颈的摩擦力逐渐转变为轮轨间的滚动或滑动阻力，以及振动形成的冲击力，此时，冲动产生的主要原因就是空转的发生，我们知道，牵引力大于轮轨间的粘着力时，就有可能产生空转，粘着条件被破坏的原因通常有两个，一是轮轨间摩擦力的突然减小，二是牵引力的突然加大。

（1）轮轨摩擦力的减小，常见的原因就是，轨面上有油，水，树叶或在降雾降雨的天气下，轨面上有大量较厚的铁锈时，通过道岔时，上述情况均会使车轮踏面与轨面的滚动摩擦变为滑动摩擦，造成粘着系数下降。

（2）牵引力突然加大，原因就是提手柄太快，使牵引力急剧上升。由上可知，再加速过程中，内燃机车提手柄或电力机车进级，均应逐位进行，不能太快，无级调速内燃机车，提手柄一般以每次20转/分钟为宜，无论无级调速还是有级调速，都必须待柴油机转速平稳后方可提下一次，在全列车越过道岔前，一般掌握牵引电流不超过，DF4型--3000A，DF4D型--4000A，DF11型--5000A。如轨面不清洁，有油，水，锈，或天气不良，以及通过侧向道岔，可提前撒砂（采用线式撒砂）或适当回手柄，防止空转的发生，减少列车的冲动。

3、牵引运行阶段：牵引运行时，列车所受的力主要为牵引力和轮轨间的滚动或滑动阻力，以及振动形成的冲击力，除高速列车外，一般不考虑空气阻力的问题，当列车在同样的线路纵断面上运行时，牵引力与运行阻力相对平衡，全列车的车钩处于伸张状态，一般不会产生冲动，但铁路的线路是由平道，上坡道，下坡道等不同的纵断面形成的，当列车由平道转入坡道，或坡道转入平道，或坡道转入另外一个坡道时，这种平衡关系将被破坏，就会产生冲动，（1）由平道转上坡道，或下坡道转平道、上坡道，由于机车的单位基本阻力大于车辆的单位基本阻力，或由于与列车运行方向相反的坡道附加阻力的原因，会造成机车运行阻力大于车辆运行阻力，使全列车的车钩由前向后逐渐压缩，形成较大的冲动，解决的方法就是，在进入上坡道时，特别是运行在锅底型的线路上，适当的提手柄，加大机车的牵引力，使全列车的车钩始终处于拉伸状态，就可有效的减少这种冲动。

（2）由平道转下坡道，或上坡道转下坡道（鱼背型线路）、平道，坡道附加阻力方向与运行方向一致，起的是牵引力的作用，列车车钩的相对静止状态也被破坏，也会形成刚性冲动，解决方法就是，在上述线路运行时，可适当减少机车牵引力，保持原来的平衡关系，也就避免了冲动的发生。

另外，如需要进行牵引力的变化，提回手柄应尽量缓慢进行，尤其是由牵引运行转惰力运行，不能将手柄直接回零，应先回至一位，待柴油机下降到最低转速且转速平稳后方可回零。

4、惰力运行阶段：此时，列车受的力主要为运行基本阻力或附加阻力，机车车辆的车钩随阻力的变化而变化，可能伸张也可能压缩，或有的伸张有的压缩，解决办法就是不要完全的解除机车的牵引力，应以较小的牵引力运行，当然，要考虑到此牵引力不能使列车速度超过线路限制速度或要求的运行速度。

5、调速：调速有两种方法，一是手柄调速，一是制动调速，（1）手柄调速，在运行速度与要求的速度相差不是很大且能满足列车运行时刻的前提下，应选择手柄调速，适当回手柄，根据具体情况减少或解除机车牵引力，使列车运行速度缓慢下降至低于要求的速度，尽量不采用制动调速，可有效的减少冲动。

（2）制动调速，根据实际情况，制动调速有两种方式，一是空气制动调速，一是电阻制动调速，在此主要讲电阻制动，在停车时再讲空气制动，电阻制动的原理是将列车运行的动能通过牵引电机转变为电能，再由电阻转变为热能，使列车惰力运行状况下的动能减少，达到维持或降低运行速度的目的，在这个制动过程中，只有机车能起制动作用，车辆是没有制动作用的，这就造成了机车在制动时，后部车辆在惯性作用下，由后向前压缩车钩，形成冲动，车辆越靠前，冲动越大，所以，非必要的时候，应尽量不要要使用电阻制动，如必须使用，应适当的掌握制动电流，使其由小向大缓慢的，逐渐的增加，以减缓车钩的压缩过程，减少冲动，经验数据如下：

DF4D型----一位，150A 二位，220A

500-550转/分钟，300A

DF11型----二位，230A 牵引16辆及其以内，在3%。的下坡道上，维持原有速度需制动电流150A 牵引16辆及其以内，在4-5%。下坡道上，维持原有速度需制动电流200A

牵引16辆至19辆，在3%。的下坡道上，维持原有速度需制动电流230A

牵引16辆至19辆，在4-5%的下坡道上，维持原有速度需制动电流320A

6、制动，停车：使用空气制动进行制动调速或停车，是最容易产生冲动的情况，也是平稳操纵要掌握的主要内容，在列车进行制动时，在制动的初期并不是全列车同时产生制动作用，而是由前向后逐辆的从开始制动到产生与减压量相对应的制动力尤其是机车，机车制动缸的压力空气来源于总风缸，上闸快，也就造成了全列车由前向后依此制动，全列车的车钩由前向后依此压缩，后部车辆，还未产生制动作用的或未产生足够制动作用的车辆向前压缩前部车辆的车钩，造成较大的冲动。

解决这种冲动，一是列车制动的一致性要求比较好，二是在制动时，尽量使全列车的车钩处于拉伸状态，三是要尽量小的制动力。

实施制动前20-30秒，先提手柄1-2位，以较小的牵引力，使全列车的车钩在拉伸状态，自阀减压前，先推单阀，使机车工作风缸压力下降到530-550KPA左右，以保证在自阀实行制动后机车不上闸，自阀减压50KPA，排风停止后，经过5秒左右再将主手柄回零位。

制动停车是产生冲动的最主要的环节，由运动中的列车到完全停止，在这个过程中，不仅因制动时机车与列车制动力不协调，或前部车辆制动与后部车辆制动不一致造成冲动，并且，如果减压量比较大，还会造成较大的减速度，在低速或接近停车时，车辆闸瓦摩擦系数急剧加大，尽管没有明显的冲动，但却由于减速度过大，不能做到平稳，解决办法就是，在制动停车前，要准确的掌握减压量和制动距离，避免因初减不足或制动距离太短，造成制动后期大量追加。

特别要指出的是，如果需要在短时间内进行两次或多次制动，例如站外制动调速，站内制动停车，一定要注意两次制动间隔的时间，既保证首次制动缓解后到第二次或到下次制动，必须留有充分的充风时间，通常，确定列车是否充满风有三种方法，一是看机车总风缸压力表是否下降，二是计算充风时间，三是计算在某个速度点下充满风列车所要运行的距离，在正常运行中，建议采用第三种方法来确定充风。

7、关于缓解停车：实践证明，如果缓解停车掌握得当，能非常有效的减少甚至消除因制动带来的冲动，但如果掌握不当，会造成比不缓解还要大的冲动，缓解停车的关键就是掌握缓解的时机，而这个时机与列车的制动力，减压量，线路纵断面，缓解时的速度，车辆制动机的类型有关系，没有理论数据说明上述因素与缓解时机的关系，在多年的实践中，只能凭积累的工作经验来确定缓解时机，在将来的工作中还需要继续深入的探索和研究。

二、制动调速停车

无论是制动调速还是停车，最关键最需要掌握的就是列车的制动力，准确的判断列车的制动力是按限速要求或距离要求进行制动调速或制动停车对标的基础。

影响列车制动力的因素有很多，减压量，车辆类型，车辆制动机类型，牵引辆数，制动效率，机械传动效率，制动倍率，闸瓦材质，闸瓦摩擦系数，制动缸鞲鞴行程等都有关系，在同等外部条件下，比如减压量，牵引辆数，车辆类型都相同的情况下，各列车的制动力不存在明显的很大的区别，但存在小的区别，判断列车的制动力是否属于正常制动力一般有三种方式。

（1）排风时间：现有的车辆制动机，主要有三种，104，104c，F-8,无论哪种类型,其在某减压量条件下的排风时间基本相同,一般,减压50KPA的情况下,一辆的排风时间为0.8秒,低于或高于这个时间,并不代表此列车制动就是强或弱或正常,还需结合其他方法.(2)减压50KPA排完风后的速度下降情况:在运行中的试闸时,可凭减压50KPA排完风后的速度下降情况进一步判断列车的制动力,一般速度下降5-7Km/h.(3)减压50KPA缓解后至列车管充至定压时速度下降情况:一般速度继续下降4Km/h.以上三种方法,仅凭其中任何一种,都不能确定制动力的大小,必须结合两种甚至三种,方可做为准确的判断.判断出列车的制动力以后,下一个要解决的问题就是掌握准确的减压量,对于旅客列车来说,就是50KPA,如何准确的减压50KPA,除自阀减压时的手感及排风音响以外,对初练者,应用观察风表的方法,需要注意的是,不能以监控器的显示来确定准确的减压量,受传感器精度的影响,有时它的显示存在较大误差,应看双针量程机械表,根据JZ-7制动机各阀的控制关系可知,自阀-均衡风缸-中继阀-列车管,所以,减压前看均衡风缸,排完风后看列车管,练习时可采取做记号的方式,既,在试闸的过 程中,找出准确的减压量以后,在自阀卡齿与调整阀盖板上做一相对应的标记,减压时凭此标记既可掌握准确的减压量.最后要解决的问题就是制动距离的计算,在计算制动距离时,要考虑的是列车的制动力,还有牵引辆数,车辆类型等,相同辆数类型速度的列车,其制动距离不会有很大的差别,如果需要对标停车,还要考虑站场设施,线路有效长,线路纵断面,停车标距出站信号的距离等因素,掌握了准确的减压量,判断好制动力,计算好制动距离减压后,认真观察速度下降情况,根据需要追加对标停车,注意,如需要追加,应本着少量多次的原则,以较少冲动,力求平稳.以下是在平道上不同速度减压50KPA的全制动距离,以18辆为例.10km/h--35m

50km/h--520m

90km/h--1650m

20km/h--110m

60km/h--750m

100km/h--2050m

30km/h--200m

70km/h--950m

110km/h--2400m

40km/h--340m

80km/h--1250m

120km/h--2700m

以下是在平道上减压50KPA后距停车位置的理想降速.2000m--101km/h

1500m--90km/h

1000m--74km/h

900m--70km/h

800m--66km/h

700m--62km/h

600m--58km/h

500m--53km/h

400m--48km/h

300m--42km/h

200m--35km/h

100m--26km/h

50m--19km/h

以上数据,仅作参考.三、正点

运行时分，一般以整分或半分为计算单位，在正常的运行中，应掌握无论是通过站还是停车站，起车站，其运行时分误差不超过5秒。

运行准确的时间的主要手段就是需要有相应的速度，运行速度的计算是：区间公里×60÷规定的运行时分，在正常运行中，应使列车的运行速度尽量的等于或接近这个速度，在停车站或起车站，则需要有比这个速度高的速度，这就需要在线路上设置观速点,观速点的设置应符合以下原则

1、在符合一个或多个观速点的要求后，整个区间的运行时分符合要求

2、观速点的设置必须对操纵有明显重要的指导意义，比如提回手柄，减压或缓解，加速或惰力运行等

3、观速点应设置为不易移动，不易改变，比较突出的物体，比如信号机，桥梁，建筑物或其他自然物体

确定了观速点后，既可根据所用的机车，牵引的列车编组等情况，选择合适的牵引力，进行加速、减速或维持某一速度来达到观速点的要求

应当注意的是，在选择牵引力的时候，不能以手柄位置或柴油机转速来确定牵引力，应以机车在某一工况的功率为准

以下是在平道上，保持某一速度所需的机车功率，以18辆为例

140km/h--2650kw

130km/h--1950kw 120km/h--1600kw

110km/h--1300kw

100km/h--1000kw

90km/h--750kw

70km/h--550kw

60km/h--450kw

以上数据，仅供参考

四、线路平面及纵断面分析

铁路线路是由不同的平面及纵断面组成的，平面分为直线和曲线，纵断面分为平道，上坡道和下坡道，在运行中，列车可能运行在单一的线路状态上，也可能运行在不同的多个线路状态上，这种不同的线路状态对列车运行有着重要的影响，所以，就有必要对线路的平面及纵断面进行分析研究，以确定它与列车运行的关系。

线路平面

列车在直线上运行时，来自线路的阻力主要是滚动摩擦以及振动冲击力，但当列车运行在曲线上时，受离心力的作用，以及外轨与内轨的高度的影响，就会产生明显的滑动摩擦，形成曲线阻力，这种曲线阻力的大小与曲线半径有直接的关系，一般来说，曲线半径在600米以外时，基本上不考虑它的影响，当曲线半径小于600米时，就应当计算曲线附加阻力，方法是，600÷曲线半径，把计算结果再折算为坡道附加阻力就可以用于牵引计算。

线路纵断面

线路的纵断面，尤其是坡道，对运行的影响是很明显的，在实际现场中，线路坡道的变化可能非常复杂，由于列车有一定的长度，就有可能运行在不同的坡道上，并且由于坡道的坡度不同，长度也不同，也就无法进行准确的计算，这就需要先对坡道进行化简，折算为加算坡度，化简的实质就是用一个假想的坡度千分数代替几个相邻的坡度接近的实际坡道千分数，化简后的坡道长度等于被化简的几个实际坡道的长度之和。

在进行坡度的化简时，应遵循以下的原则

1、被化简的几个坡度相差不能太大

2、用被化简的坡度与化简的坡度的差，乘以该坡道的长度，结果不能大于2000

只有在满足上两个条件的前提下，实际坡度才允许被化简，在列车进行加速，维持原速，动能闯坡，制动调速，缓解停车时，如果列车处于坡道上，则都要利用化简后的加算坡度来进行计算或指导，而不是用实际坡度。

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