第一篇:酒店客房基础英语
酒店客房基础英语
基本句型
一、打扫房间
1、Housekeeping.May I come in?
客房服务员,我能进来吗?
2、I’m sorry to trouble you, sir May I clean the room now?
对不起,打扰了,先生,现在我能为您打扫房间吗?
3、Would you like me to make your bed now?
现在我能为您整理床铺吗?
4、When would you like me to do room , sir?
您要我什么时候来为您整理房间,先生?
5、Shall we come back later?
我们等一会再来,好吗?
6、I hope I’m not disturbing you.我希望没有打扰您
7、I’m coming to change the sheets and pillowcases.我来调换床单和枕套
8、We will come and clean your room immediately.我们马上就来打扫您的房间。
9、Can you tell me your room number?
您能告诉我您的房号吗?
10、A repairman will come and check it right away.修理工会马上来检查。
11、Don’t worry.We will help you to look for it.不要担心,我们会帮您寻找的。
12、Have you check your room?
您检查过您的房间了吗?
13、It takes half an hour to finish cleaning.打扫房间一般花半个小时。
14、It will take 6 hours to repair the water pipes.修理水管要花6个小时。
15、Let me inqure about it and I’ll let you know as soon as possible.让我来询问此事,我会尽快答复您。
16、May I have your room number card ?
第二篇:酒店客房常用英语
酒店客房常用英语 酒店客房常用英语
(一)1.May/Can I help you?我可以帮你吗? 2.What else can I help you ?还有什么可以为你效劳的吗? 3.May I have your room key /number,please?请问你的房卡/号? 4.I’m glad to meet you!很高兴见到你!
酒店客房常用英语
(二)5.Just moment ,please.请稍等。
6.Good bye.Have a nice /good day!再见。祝你愉快!
7.Good morning /afternoon!May I do/make up your room now?早上/下午好,我现在可以清理您的房间吗?
8.Would you have some laundry today?请问您今天要洗衣服吗?
酒店客房常用英语
(三)9.I’m sorry.May I come to your room and have a look?对不起,我能去您房间看一下吗?
10.Welcome to Haiyatt Garden Hotel!/Welcome to our hotel!欢迎到海悦花园大酒店!欢迎到我们酒店。
11.Just a minute.I’ll bring it to you.请稍等,我马上为您送来。12.We hope service to you again.Good bye.希望能再次为你服务。再见。酒店客房常用英语
(四)13.They will be back within 4 hours.四小时之内会送来。14.It’s free of charge.这是免费的
15.We’ll send it to you right away.我会马上送来。16.Good bye and have a good day.再见!愿您今天开心。
酒店客房常用英语
(五)17.I’m sorry.I’m afraid I can’t understand about that.May I call duty manage.请原谅,我恐怕不是很明白您的意思。我可以让值班经理回复你吗?
18.You’re welcome and I hope you have a good dream.不用谢,祝您有个好梦。19.I’m afraid your room will be ready in a few minutes.We are sorry for the inconvenience.您的房间还需要几分钟才能收拾好,给您带来的不便我们表示歉意。20.Let me adjust the air conditioner for you.让我为您调节空调。酒店客房常用英语
(六)21.If we have we send it to you right away.如果我们有,我会马上送来。22.If there is anything I can do for you.Just let me know.如果有什么能够帮上您的,尽管告诉我。
23.Here is a telegram for you.这儿有一封您的电报。
24.If you have anything else ,please dial the extension number “7700”.如果您还需要其它服务,拨内线“7700”。
酒店客房常用英语
(七)25.We are very glad to service for you.我们非常乐意为您服务。
26.Sir ,your room is at the end of the corridor.先生,您的房间在走廊的那一边。27.I can contact the reception desk to arrange it for you.我分联系前台来为您安排。
28.There is sone repair work on the uper floor.But it will stop during the rest time ,I hope you can understand.上面楼层在维修,但在休息时会停止,我希望您能理解。酒店客房常用英语
(八)29.Is there anything else I can do for you ?您还需要我再做些什么吗? 30.I’m afraid we don’t have this kind of sevice.我恐怕不能提供这种服务。31.If you need to chean your room.Put the clean card on door.如果你需要清理房间,把“清洁牌”挂门外。
32.Our guest are always pleased by the our Houskeeping.我们的客人对我们的服务感到满意。
酒店客房常用英语
(九)33.I’re hotel has very good Housekeeping service.我们酒店有很好的客房服务。34.I’ll report it to my supervisor immediakly.,we’ll let you know as soon as possible.我会马上报告我们主任,找到就通知您。
35.I’m sorry we have to charge you for the dewage acdrding to the hotel’s regulation.根据酒店规定,我们必须收一定的钱。
36.Please wait a minute I’ll let you know as soon as possible.请稍等,我会马上让您知道。
酒店客房常用英语
(十)37.I’m sorry for security reasons we can’t open the door.很抱歉,为了安全理由,我们不能开门。
38.I’d like to have my clothes here.I’ll pick them up later.我想把衣服留在这里,我以后再来靠。
39.It’s probably the satellite signal.It’s cloudy today.Something when the weather’s bad the signal’s not chear.可能是卫星信号的关系,今天有云,有时当天气不好的时候,信号就不好。
40.May I come in and check the housekeeper’s work?我能进您房间检查一下服务员清理房间的情况?
第三篇:酒店客房英语培训材料
客房英语培训材料
1、乐意为您效劳I am at your survice.2、很抱歉I’am sorry.3、对不起Excuse me4、很抱歉,那是我的过错I’am sorry, It’s my foult.5、对不起,让您久等了sorry to have kept,you waiting6、对不去,打扰您了sorry to in terrupt you.7、对此表示抱歉I’m sorry about this.8、没关系That’s all right9、算了吧!Let’s forget it!10、11、12、13、14、15、16、17、18、19、20、21、22、23、24、25、26、27、28、29、30、31、能帮你什么吗?好的。Can I halp you? Yes please.请稍等一下Just a moment please.在三楼It’s on the third floor.请这边走This way please 左转/右转Turn left/Turn right 请走好Watch your step 请别遗忘您的东西Please don’t leave anything behind.请不要在这里抽烟Please don’t snoke here 早上好good morning 中午好good afternoon 中午好good evening 您好?(初次见面)How do you do? 您好吗?How are you? 欢迎到我们酒店来Welcome to our hotel 愿您在我们宾馆过得愉快。Wish you a most pleasant stay in our hotel.祝您过的愉快!Have good time!对不起,请再说一遍好吗?I beg your pardon? 这个房间每天都打扫。Theroomiscleanedeveryday.生日快乐Happy birthday 新年快乐Happy new year 圣诞快乐Merry chris tmas 节日快乐have a nise holiday您好!很高兴见到您。How do you do!Glad to meet you.好的,谢谢。您呢?Fine,thanks.And you?32、33、34、35、36、37、38、39、40、41、非常感谢Thank you very much 不用谢Not at all 再见Goodbye 等会见See you later 晚安Good night 明天见See you Tomorrow 一路平安Have a nice trip!祝您归途愉快!Have a nice trip home!您能告诉我您的名字与房间号码吗?May I konow your name and room 客房部Houst keepingDepartment
客房女服务员Chamber maid number?客房服务员house keeping
客房部经理house keeper 42、43、44、45、入住Cheak in 退房Cheak out 做夜床turn-down 单词
毛巾towel
浴帽Showel cap
擦鞋布Shoe Shine Cloth剃须刀razor
梳子comb
牙具Tooth brush
润肤露Body lotion
香皂Soap
抽纸Facial Tissue paper
拖鞋
洗发液Champoo
沐浴液Body Cleanser
第四篇:酒店客房英语口试参考题库
酒店服务技能比赛英语口试参考题库
(一)客房服务员(中式客房铺床)题型一:中译英部分
1.您可以在房间直拨国际长途。
You can make IDD call in your room.2.我们提供快洗服务,加收50%的额外费用。
We have express service at a 50% extra charge.3.我想要一个客房送餐服务。
I would like to have a room service.4.在房间上网是免费的。
It’s free of charge to use Internet in the room.5.这个房价是海景房。
The room enjoys the ocean view/ sea view.6.酒店为客人提供免费的擦鞋服务。
The hotel provides free shoe shining service for its guests.7.您需要我们什么时候打扫房间?
When would you like me to clean your room? 8.现在可以为您开夜床吗?
Good evening.May I do the turn-down service for you now? 9.我的房间现在还没打扫过,已经12点了。
My room hasn’t been made up yet.It’s already 12:00.10.如果您有问题,请随时找我们。
If you have any problems or requests, please don’t hesitate to let us know.11.我向您保证,这类事情以后不会再发生了。I assure you it will never happen again.12.营业时间是上午9点到晚上10点。
The business hours are from 9:00 a.m to 10:00 p.m.13.酒店有自行车出租吗?
Is it possible to rent a bike here? 14.房间有保险箱吗?
There is a safe in your room.15.请接受我代表酒店向您道歉。
Please accept my apology on behalf of the hotel.题型二:英译中部分
1.Housekeeping, May I come in? 我是客房服务员,可以进来吗?
2.There are two laundry bags in the wardrobe.衣柜里有两个洗衣袋。
3.Check the items you like for your meal on the door knob menu.在门把手菜单上查一下你们喜欢的食物。4.I need one more pillow please.我需要加个枕头。
5.The air-conditioner doesn’t work.空调坏了。
6.We’ll dry-clean the dress.我们将干洗这条裙子。
7.When can I have my laundry back? 我何时能取回洗的衣服呢?
8.We will take your bags for you.Just a moment, please.我们马上给您拿行李,请稍等。
9.If you have any problems or requests, please don’t hesitate to let us know.如果您有问题,请随时找我们。
10.Put your laundry in the wardrobe.It will be picked up every morning.把你们要洗的衣物放进洗衣袋。每天早上都有人来收。11.We will always be at your service.我们随时为您服务。
12.The service directory is on the writing desk.服务指南在写字台上。
13.Local calls made from the hotel room are free of charge.在房间内打市话是免费的。
14.Here’s a letter for you, Mr.White.怀特先生,这儿有您的一封信。
15.I will put some hangers into your closet.我会放一些衣架在您的衣柜里。
(二)餐厅服务员(中餐摆台)题型一:中译英部分
1.请问您预订的用餐时间是什么时候?
May I know the time for your dinner reservation? 2.对不起。我马上去给你催一下你的菜。
I’m very sorry.But I’ll go to rush your order right now.3.这是菜单。服务员马上就来。
Here is the menu.The waitress will be with you in a moment.4.对此造成的不便,我们非常抱歉。
We are terribly sorry for any inconvenience caused.5.我们会尽快给您答复。
We will answer you as soon as possible.6.您现在点菜吗?
May I take your order now? 7.包间的最低人均消费是200元。
The minimum charge for a private room is 200 Yuan per person.8.我想要张能看见花园的桌子。
I want a table with a view of the garden.9.您喜欢坐靠窗的位置吗?
Would you like the table by the window? 10.你们都有些什么风味的菜?
What kind of cuisine do you serve in your restaurant? 11.您预订了一张靠窗的两人桌。
You reserved a table for two by the window.12.我们给您换到非吸烟区。
We will change you to the non-smoking area.13.您想尝尝我们的招牌菜吗?
Would you like to try our house specials? 14.先生,点菜前想喝点什么吗?
Would you care for a drink before you order, sir ? 15.这是您的信用卡和发票。
Here is your card and invoice.题型二:英译中部分
1.If you have any further enquiries, please don’t hesitate to contact me.有任何问题,请尽管询问。
2.We’ll give you a 10%(ten percent)discount.我们给您九折优惠。
3.Your name and room number, please?
请问您的姓名和房号?
4.May I have a print of your credit card? 能不能刷一下您的信用卡?
5.Please don’t leave anything behind.请别遗忘您的东西。
6.Would you sign here, please? Here is your receipt.请在这签名,这是您的收据。
7.We will have you seated as soon as we get a free table.一有空桌,我们就安排你们坐下。8.In our hotel we don’t accept tips.我们饭店是不收小费的。
9.What’s your recommendation for us?
您给我们推荐什么菜?
10.We accept Master card, Visa, Great Wall, and so 我们接受万事达卡,维萨卡和长城卡等。11.It looks good, smells good and tastes good.这道菜色、香、味俱全。
12.There is a street where the local food is served.有条街提供当地小吃。
13.May I know your name and room number?
您能告诉我您的名字与房间号吗?
on.5
14.How long does it take from here to the airport?
从酒店到机场要多长时间?
15.Could you give us a brief description of the Chinese food? 能不能简单给我们介绍一下中国菜?
(三)餐厅服务员(西餐摆台)题型一:中译英部分
1.这是西餐厅,能为您服务吗? Western Restaurant.May I help you? 2.我想坐在角落里的那张桌子,你能给我安排一下吗? I’d prefer the table in the corner.Can you arrange it for me? 3.您的牛排是要全熟的还是三分熟的? Would you like your steak well done or rare? 4.晚餐要不要来点葡萄酒?
Would you like to have some wine with your dinner? 5.你们的美式早餐都提供些什么?
What do you serve for American breakfast? 6.您早餐想吃点什么?
What would you like to have for your breakfast? 7.这是菜单和酒水单。您要先来点开胃酒吗?
Here is the menu and the wine list.Would you like to order an aperitif ? 8.实在对不起,我把菜上错了。
I do apologize for giving you the wrong dish.9.请问您怎么付钱?
How would you like to make your payment? 10.您准备把费用记到您的饭店总账上吗? Would you like to put that on your hotel bill? 11.我想要杯柠檬茶。
I would like a cup of tea with a slice of lemon , please.12.您要看看我们蛋糕的种类吗?
Would you like to see our cake selection? 13.能不能给我们推荐点好的酒?
Could you recommend some good wine to us? 14.先生,这是酒单,请慢慢看。
Here is the drink list,Sir.Please take your time.15.坐出租车从酒店到机场大约需要30分钟。
It will take 30 minutes by taxi from hotel to the airport.题型二:英译中部分
1.How would you like your steak cooked? 您希望您的牛排怎么烧?
2.If you need ice cube,please tell me.如您需要冰块,请告诉我。
3.You can try our new Thai style food.您可以尝试一下我们新推出的泰国菜。
4.You can book the tickets in the business center.您可以在商务中心订票。
5.Is there a Muslim restaurant nearby? 附近有清真餐厅吗?
6.When will the bar and café open? 酒吧和咖啡馆什么时间开放?
7.The Reception Desk is straight ahead.接待处就在前面。
8.What would you like to go with your steak? 您的牛排配什么菜呢?
9.Excuse me, could you tell me the way to the supermarket? 您能告诉我怎么去超市吗?
10.It’s our pleasure to serve our guests well.我们能为客人服务而感到高兴。11.Do you honor this credit card? 你们接受这张信用卡吗?
12.Could you tell me how to use chopsticks? 你能告诉我怎么用筷子吗?
13.I’ve never had any food as delicious as this.我从没吃过这么鲜美的菜肴。14.What kind of wine do you have? 您这有什么样的葡萄酒?
15.Have you decided on anything, Madam? 太太,您决定点什么菜了吗?
第五篇:零基础学如何英语
[转] 零基础如何学英语
基础知识:
1.单词(VOCABULARY)
任何人都知道,单词对于英语学习的重要性。小学毕业生单词量应该在1000个左右,初中毕业生应该具备3000个左右,高中毕业生应该具备5000个左右,而大学四级英语的单词量应在8000左右。我们主张“单词上不封顶,越多越好,多一个单词,再未来的考试和运用中就多一份自由”。诚然,记忆单词使得很多中国学生感到郁闷不已,莱曼英语教学理念中将为大家介绍一些颇为实用记忆方法。
2.词组(EXPRESSIONS)
在学习完一个英语单词之后,就应学习由该单词构成的词组,以增加该单词的灵活运用,了解其不同的用法。莱曼英语教学理念中还要强调由学生自我创作词组,为将来创作英语句子打下良好的基础。(非固定词组)试想一下,一个人不会创作词组,将来何以创作句子?不会创作句子,又何以进行交流?莱曼英语将英语的自我创作能力看作是学生必修必练的重要内容。
3.句型(STRUCTURE)
很多中国学生经过长期的刻苦学习,能够顺利地通过各个级别的英语笔试,但口语和听力总是难尽人愿。固然原因很多,而莱曼英语教学理念认为,其根本原因在于学生对于构成用于交流的英语句子的关键——句型学习的不够扎实,不够系统,不够灵活。尽人皆知,英语句子的构成要件是不同类型的句型。因而,在英语学习中,要对句型予以高度的重视,要有专项的讲解和训练,特别是学生的自我创作能力的训练,而不是一味地鹦鹉学舌,或死记硬背他人的句子。或许,鹦鹉学舌,死记硬背是广大中国学生长期以来学不好英语的主要原因之一。
4.时态(TENSE)
应该说,时态是英语语言有别于汉语的重要区别之一。同时,也是广大中国学生在英语学习中的难点之一。所以,无论在学校的英语教材中,还是在莱曼英语教学理念中,时态都是不可或缺的重要的基础知识。不但要学习,而且要学好,要能灵活运用才是。问题是如何才能学好英语的时态,能否有良好而有效的学习方法来帮助中国学生解决好英语的时态问题。这是摆在每一个英语教师面前的重要课题之一,而绝不是让学生一味地做题的“题海战术”或“水大泡倒墙”的简单的做法。
5.习惯(IDIOM)
随着对外交往的增多,使得英语的习惯用语越来越多的充斥在教材,课堂,考试和交流之中。所以,为了适应现代英语的考核以及实际运用,英语的习惯用语也就必然成为英语学习的基础知识之一。此项知识不是可有可无,而是英语这一学科按着现代英语的要求是否地道的关键之一。