接待外国人英文口语(ok)

第一篇：接待外国人英文口语(ok)

接待外国人英文口语

询问访客身份：

May I have your name, please? 请问您贵姓？ What company are you from? 您是哪个公司的？

Could you tell me what company you are representing? 能告诉我您代表什么公司吗？ 如果碰到了老朋友可以说：

What brings you here? 是什么风把你吹来了？ 询问是否预约，来访目的？

Do you have an appointment? 约好了吗？

Would you give me your business card? 请给我您的名片好吗？

And can I ask what you wish to see him about? 我能问一下您要见他有何事吗？-让客人稍候片刻：

I'll see if he is available.请让我看看上司是否方便。

Would you please have a seat and wait for a few moments.请您坐下稍等片刻。给客人倒茶，礼貌待客：

Would you like coffee or tea? How do you like your coffee?

你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖)带客人去见经理：

Please have a seat, Mr.Jones and Mr.Smith will see you in few minutes.请坐，琼斯先生和史密斯先生几分钟后就到。

Mr.Chen is expecting you.I'll tell him that you're here.陈先生正在等你。我去告诉他你已到。

Would you come this way, please? 请随我这边来。婉言拒绝客人来访：

Mr.Chen is occupied at the moment and wants to know if your business is urgent.陈先生正忙着，请问您的事情很紧急吗？

He may want to get in touch with you in the future.Would you leave your card? 他想以后再和你联系。请留下你的名片好吗？ 一定要为自己争取机会：

I'll take just a few minutes of his time.我只要占用他几分钟的时间。

I'd prefer to explain that to him directly.我想我最好还是我领你去，以免你迷路。

安排各种活动：

The tea party begins at 7 o'clock.茶话会在7点开始。How's the party, Mr.Taylor? 晚会如何，TAYLOR先生？

The ceremony will commence as soon as the minister arrives.庆祝会等部长一来就开始。

Our General Manager can't be here today, so I'm speaking on his behalf.我们的总经理今天不能到会，因此由我代表他讲话。

We are going to show you the town while you're here.你在此逗留期间我们将陪你在城里游览一番。

Do you have any place in mind you wanted to go in our town? 本城有什么地方你想去看看？

What would you like to do this morning? There is nothing scheduled before lunch.上午你想干什么？中饭前日程表上没有活动安排。Is there anything planned for tonight? 今晚有什么安排？ Have you anything in mind you'd like to do? 你是不是已有打算。

We'll visit a school in the afternoon as you proposed.按你的提议，下午我们去参观一所学校。

I think it'd be better for me to take you there so that you won't get lost.我想最好还是我领你去，以免你迷路。在各项活动结束后与客人送别：

We had reserved you two First class seats on the plane leaving Shanghai for Hong Kong at 10:00 a.m.on Monday March 20.我们已为你订了二张３月２０日星期一上午１０点由上海飞往香港的一等舱机票。

欢迎下次再来：

If you would be kind enough to let me know in advance the date and approximate time of any intended visit, I will make arrangements to be on hand to receive you.若蒙提前惠告计划来访日期及大致时间，我将亲自出面接待你。

If you have any complaints to make about our service, we will be quick to make adjustments.若对我们的服务有任何不满，请提出，我们会很快加以调整。

客人到了，询问旅途情况：

Mr.Taylor, it's indeed a pleasure to make your acquaintance.Welcome to our company.TAYLOR先生，与您相识真是荣幸，欢迎来我公司。

Did you have a good trip？

旅途还顺利吧？

I hope you'll have a pleasant stay here.希望你此逗留期间愉快。

I hope you've enjoyed your stay in Hangzhou.但愿你在杭州这段时间过得开心。

We'll do our best to make your stay here a pleasant one.我们将尽力使你在此逗留期间舒心。

You must be very tired after such a long journey.经过这么长时间的旅行，你肯定很累。

We had reserved one single room with a private bath for you.我们已为你订了一个带浴室的单人间。Your room is 1108.We'll take the elevator up.你的房间号码是1108，我们乘电梯上去。You will find Room 201 at the end of the corridor.你走到走廊尽头就能看到201房间。

This way, please.请这边走。

Come with me please!请跟我来。

Do you read Chinese? 你会中文吗？

What language do you speak? 你说哪种语言？

安排好住处以后，领客人吃饭：

Would you like a cup of coffee or tea? 你来杯茶还是咖啡？

Do you want anything to drink? 你要喝点什么？

向客人提供帮助：

If there's anything you'd like to know, don't hesitate to ask.如果想要了解什么，尽管问吧。

If I can do anything for you, please don't hesitate to letme know.如果我能为你做些什么，尽管说好了。I'm glad to be of help to you.我很高兴能对你有所帮助。

Are there any questions you'd like to ask before we leave ? 出发前，你们还有什么要问的吗？

第二篇：口语交际-接待

《口语交际——接待》教案

教学目的：

引入实践生活中的接待案例，让学生学会接待礼仪，展示良好职业素质 教学重点和难点：

学会接待的 流程和技巧，学习家当语言，展示个人素质

课时安排：

3课时

教学方法：

启发式讲授、讨论、事例分析

教学内容和过程：

一 导入：

迎来送往，是社会交往接待活动中最基本的形式和重要环节，是表达主人情谊，体现礼貌素养的重要方面。

二 情境演练

生活中有客人来你家拜访你父母而恰逢他们不在，作为主人，你将怎样接待？

学生表演：要求示例有代表性，叙述过程要完整

三 范例欣赏

接待的艺术性

不同的欢迎词，明白“见什么人说什么话”的俗语，体会接待的语言技巧。故事分享：从前，有个人想请四个朋友来吃饭。结果时间到了，只来了三个人，另外一个人还没到。于是他就站在门口一边踱步一边念念叨叨，“怎么该来的还不来？”这话被其中的一个人听到了，他心里犯嘀咕，原来我们不该来，于是他找个借口走掉了。于是这个主人就又说，“你看看他，多多心，我又不是说他，他就走了。”这话被另一个客人听到了，心想，“原来是说我。”于是他也走了。主人又说，“你看不该走的又走了。”剩下的一个客人也坐不住，这次接待工作就不欢而散了。

这个故事说明，得体的接待非常重要。

接待：非正式接待

（1）有约客人：自我介绍（职位、职责）；明确对方姓名、单位、来意；确定接待方式（引见、挡驾、婉拒、等待：奉茶，要求杯具：玻璃杯、小；温杯；酒满茶半；续杯）

（2）无约客人

角色演练

你是文秘行政人员，客人未经预约，坚持要见你的老板。来访者：（当当当）

秘书：请进

来宾：小姐，你好，能不能麻烦你为我引见一下你们的总经理？秘书：请问你有没有预约？

来宾：哦，是这样的，我是他一位很要好的朋友，大家都很熟了，今天有重要的事情要见一下他。

秘书：不好意思，麻烦你先告诉我一下您的姓名，我去通传一下好吗？来宾：你放心好了，我们真的是很多年的老朋友了，我今天真是有点急事要 1

见到他，麻烦你通告一下。

秘书：不好意思，你如果没有预约的话，我真的很难帮到你。是这样的，我们老板现在正在开一个很重要的会议，一时走不开，要不你留下您的联系方式，等我老板有空的时候，让他回电话给你。

来宾：这样啊？„好吧，是这样的，我是中华公司的业务经理，李平。我们

之前有很多年的业务伙伴关系，今天是特地想来拜访一下他的。

秘书：是这样啊，可是他现在正在开一个很重要的会议，走不开？您看？来宾：要不这样，麻烦你告诉他一声我已来拜访过他，下次我会主动给他电

话，好吧？

秘书：中华公司李平经理是吧？好的，我记住了。

来宾：谢谢你。秘：不客气。

点评： 优点——

1、很有礼貌；

2、不明对方来意时，不会随便答应对方引

见。

3、说明经理很忙，并请对方留下联系方式。

缺点——

1、要在一开始就询问对方，找哪位总经理？目的是1）为了探清

对方来意，有些时候如果是业务员，并不见得能说清楚总经理的全名；2）跟经

理传达时也好找准人；3）避免真的是经理的朋友被拒之门外，经理会不高兴。

2、询问对方有什么具体的事宜，你是否可以代办。（如果在你的职权范围内，可以帮到他，就不用见经理；如果无法帮到他，你要留下电话号码）

3、即使没有达到对方满意，客人走时，仍然要说，“谢谢你的拜访”。

（3）不速之客

案例二：

我的一位朋友去丹尼斯买表，当她看到一款标价为750元的手表时，觉得价

格很合适，就毫不犹豫地刷卡付钱要买下了。可是就在我们要出门的时候，这位营业员气喘吁吁地跑过来，说，“对不起，您刚才的那款表应当时780元，那个价格标签是老的，我们没有及时更换，应当再加30元。” 我朋友一听，火冒山丈，当时就回应她，“不管你说的是真的还是假的，我是按照价格牌上的标价来付钱的，如果真是没有更换价格牌，那也是你的错，你也应该为此承担30元的损失。” 营业员一时不知道该说什么好，我朋友要求店面负责人来处理此事。

如果你是店面负责人，你该怎样接待这位客人？

店面负责人来了之后，她首先打发该营业员去为我们倒了两杯水。（这个时

候，朋友已经义愤填膺，口干舌燥）趁营业员去倒水的时机，她首先认真地听取了我朋友的倾诉。

“哦，我听明白了，这件事情主要责任在我们这位店员。我先替她向您赔不

是。”说完，她鞠了90度日式躬。（朋友的气又在消减）（水来了，营业员和店长各奉水一杯）

“我来解释一下，这位小张，是刚来这里工作的新人，前天刚到岗。换标签

牌的事应该是上任营业员没有及时告知她。要不是旁边的人提醒她，她还不知道。这是我们管理层面的疏忽。但是这块表的价格确实应该是780元。您别看这里只有30元的差价，可是我们这里全是电脑对账，如果对不上账的话，小张不只是要补上30元的问题，她还要扣发当月工资的一半。这个损失对一个新人来说，是相当大的。我们都从职场新人过来过，请我们彼此互相理解一下。再次像您表示抱歉。这样吧，您买的这块表本来的保修期是一年，在我的权限范围内给您延长至一年半，您看如何？” 话说到这里，我的朋友才把气完全消了，补上了30元。

点评：不速之客的接待

如：接待投诉客人

首先，心态要正确。不打不相识，愿意来投诉，就是他相信要找到你来说明情况。对待投诉者，我们应该想，他能反馈给我们一些平常自己没有注意到的事情。

评论：这个负责人的接待有哪些值得学习的？

1、耐心倾听。心理学家讲，抱怨者都是一个倒垃圾的过程，你不让他讲完，他是不能吸收新鲜事物的。所以你一定要耐心倾听。

2、不要让对方的情绪感染到你。“你慢慢讲”、“我非常理解你的感受”

3、以理晓人，以情动人。

4、即使是对方的问题，不要埋怨对方，而是要多多归结为是我的错。（大家发现没有，在很多社交场合，主动承认自己的错误看似一个没有面子的事情，却往往起到变被动为主动的效果。）

5、本着解决问题的原则与对方相处。

6、拒绝语言：（对不起，他正有很重要的会议，现在走不开，您能不能留下您的电话号码，稍后让他联系您？）

接待中的小问题

介绍： 展销会上向客户介绍公司的同事。

角色：销售经理、总经理、产品经理、文员。

场景一：会议介绍 首先感谢大家光临我公司的产品说明会，首先请允许我介绍我公司的三位领导。（先从职位最高的人介绍起。）职位、职称、姓名；介绍完之后，你要带头领掌。

场景二： 在展销会上遇到一个客户，但你想不起来他的名字。

方式一：请问你是？

方式二：我们上次用了您公司的产品之后，我觉得非常好用，并把他推荐给我的一位朋友，他说如果我再碰见您的话，麻烦您留一张名片给他，不知可以吗？

方式三：你好，我是XX公司的Linda，我们好像在哪里见过面，是吗？（一般来说，对方也会主动介绍）

方式四：主动递上一张名片。

场景三： 我方销售经理、总经理；对方产品经理、文员

由销售经理介绍

介绍礼仪：先介绍位卑者给位尊者

先自我介绍，具体情况具体来看，要看你更想强调哪方的关系。如果是强调我方的地位：先介绍对方文员、产品经理，再介绍我方总经理；如果是强调对方；则先介绍我方总经理，再对方产品经理、文员。

补充案例： 一天，南京某四级饭店前厅部预订员小夏接到一位美国客人霍曼从上海打来的长途电话，想预订每天收费180美元左右的标准双人客房两间，住店时间6天，3天以后来饭店住。小夏马上翻阅预订记录，回答客人说 3天以后饭店要接待一个大型会议的几百名代表，标准间已全部预订完，小夏讲到这里用商量的口吻继续说道：“霍曼先生，您是是否可以推迟3天来店？”霍曼先生回答说：“我们日已安排好，南京是我们在中国的最后一个日程安排，还是请你给想想办法”。小夏想了想说：“霍曼先生，感谢你对我的信任，我很乐

意为您效劳，我想，您可否先住3天我们饭店的豪华套房，套房是外景房，在房间可眺望紫金山的优美景色，紫金山是南京名胜古迹集中之地，室内有我门中国传统雕刻的红木家具和古玩瓷器摆饰；套房每天收费也不过280美元，我想您和您的朋友住了一定会满意”。小夏讲到这里，等待霍曼先生回答，对方似乎犹豫不决，小夏又说：“霍曼先生，我想您不会单纯计较房价的高低，而是在考虑豪华套房是否物有所值吧。请告诉我您和您的朋友乘哪次航班来南京，我们将派车来机场接您们，到店后，我一定先陪您们参观套房，到时您再作决定和吗？我们还可以免费为您提供美式早餐，我们的服务也是上乘的。”霍曼先生听小夏这样讲，倒觉得还不错，想了想欣然同意先预订3天豪华套房。

学生自由讨论本例中的接待技巧

明确： 在本案中，小夏在接待客人来电预订房间的整个销售过程中，做的很到位，体现了一名前厅服务员应具有的良好的综合素质，这体现在以下几个方面：

1.接待热情.礼貌.反应灵活.语言得体规范，做到了无“NO”服务，在接收霍曼先生电话预订的过程中，为客人着想，使客人感到自己受到重视，因而增加了对饭店的信任和好感。

2.小夏在推销豪华套房的过程中，采用的是利益引诱法，即严格遵循了饭店推销的是客房而不价格这个原则，因而在报价中报价委婉，采用了“三明治式”报价方式，避免了高价格对客人心理产生的冲击力。

3小夏积极主动，成功的销售客房遵循了饭店销售的是客房而不是价格，在销售过程中，语言亲切.自然诚恳.善解人意，反应灵活，运用了心理学知识，提供了针对性服务，同时办事效率高，体现了小夏良好的思想素质和优秀的业务素养。

四 讨论接待的流程、技巧

大型活动：接待流程，邀请，接待准备，迎宾，交通礼仪，会见，宴请及送别。

例如：一次会议（培训）的成功开始，最关键的就在于培训接待的环节，思路要细致认真，环节要分明有序，流程要合理缜密。

主要环节：分为会议前、会议期间、会议结束后三部分。主要流程：了解来人情况—–确定接待级别—–拟定接待方案并报审—–确定方案并安排接待人员—–接车—–安排住宿—–餐饮安排——会议期间安排—–送车——总结反馈

重点事项：必须安排好会议接待的人员、会议接待的场所、会议接待时所需要的各种物品。

一般接待：迎客，交谈，送客（注意：语言得体，面带微笑热情接待）

五 小结：通过学习学会接待礼仪，展示个个人修养，表现对他人的尊重

六 拓展练习

在接待前要让对方感到对方受重视、被期待，这是很重要的。

作为单位推销员，你正在接听一位重要客户的电话，这时一位新客人前来洽谈商品订购事宜。请设计接待对话，并与同学模拟接待过程。

第三篇：英文口语

午餐

BOB: Tomorrow is Sunday, whole family is coming over for Sunday lunch.Roast beef and Yorkshire pudding!Great!Can't wait!You know, I love the smell of it as it wafts around the house for hours before you're ready to eat it.By the time it's ready you're starving.明天是星期天，全家人都来吃周日午餐。有烤牛肉和约克郡布丁!太棒了！真是迫不及待了！我喜欢在开餐之前就能闻到满屋飘香的味道。到开饭的时候你就如饥似渴了。

BOB: Usually, Nancy does the cooking but tomorrow I'm not going to sit around for hours waiting for her to serve me.Tomorrow, I'm the cook.通常Nancy会负责烹饪，但是明天我不打算坐在座位上几个小时等着她来为我服务。明天我打算负责烹饪

电影

IAN: Let me introduce you to.Kevin.Student.Popular with the ladies.So, tell our viewers, why are you studying bio-engineering? 让我想你介绍...Kevin。学生。在女士中广受好评。那么，告诉我们的观众，为什么你要学习生物工程学？ KEVIN: Well, I've always liked it, so that's why I decided to study bio-engineering.嗯，我一直很喜欢，这是为什么我决定要学习生物工程学。IAN: Cool.What are you reading? Oh.I know the movies....Tell our viewers.What did you think about the movies? 酷。你在读什么？ 哦。我了解电影...告诉我们的观众吧。你觉得电影怎么样？ KEVIN: Well, I hated the last one.The book is good, but the movie is like an action movie, it's terrible.The first one is the best.It's even a bit scary.呃，我讨厌最后那部。书不错，但是电影就像动作电影，有点恐怖。先入为主。这个有点恐怖。IAN: So, it's a horror movie? 那么，这是恐怖电影吗？ KEVIN: No, I feel it's not really a horror movie.I think it's more of a thriller.不，我感觉这不是真正的恐怖电影。我认为这个更像是惊悚片。IAN: No happy ending.And what do we have here.Felton.No girls, no life, and he's an ECON major.没有完美结局。那我们这里有什么。没有女朋友，没有活力，他是个节俭的主修学生。FELTON: No hobbies? I like music.没有爱好吗？ 我喜欢音乐。IAN: Wow.That's really interesting, Felton the Third.Kevin likes reading.Felton likes music.哇哦。真的太有趣了，Felton第三。FELTON: I also like movies, especially the soundtrack.我也喜欢看电影，特别是电影原声大碟。IAN: Boring.Well, thanks for joining us.无聊。谢谢加入我们。电影配乐

FELTON: I don't agree.I think a soundtrack is very important to a movie.Soundtracks aren't boring.I agree that not all soundtracks are great.But movies like Jaws and Superman and Indiana Jones have some of the best action movie soundtracks of all time.我不同意。我认为电影配乐对电影很重要。电影配乐不无聊。我同意不是所有的电影配乐都很好。但是像大白鲨、超人和夺宝奇兵这种电影一直都有一些最好的动作电影配乐。FELTON: I think it was genius to use classical music in the science fiction movie 2001: Space Odyssey.Love story has one of the saddest soundtracks of all dramas.我认为在2001年的科幻电影《太空漫游》中使用古典音乐是很聪明的。所有剧种中配乐最为悲伤的，爱情故事当属其一。IAN: My favorite movies are westerns.The stories are good.The characters are great and there's just never a dull or boring moment.我最喜欢的电影是美国西部片。故事很棒。角色不错，而且没有一个枯燥或无聊的情节。

经典电影

KEVIN: What's he doing to her? 他在对她做什么？ IAN: I think he's about to shoot her in the head.Oh, God, no.Oh!Oh.Almost.我想他打算在她的头部开枪。喔不。差点要射了。KEVIN: Wow.I can't believe he did that.That's some pretty bad acting actually.哇。真不敢相信他这么做了。事实上有些演技真的有些糟糕。IAN: It's in black and white.这是黑白的。

KEVIN: Why is it in black and white? 为什么是黑白的呢？ IAN: It's like nineteen thirty two.The special effects aren't brilliant.It's an old movie, but it's a good story.Why the subtitles? We all speak English here, right? 就像是1932年的。特效不是很出色。这是一部老电影，但故事情节非常好。为什么要字幕? 我们这里都说英语，对吧？ IAN: I like her.Good actress.我喜欢她。很棒的女演员。KEVIN: Really? You think so? No, I don't agree.真的吗？ 你是这么认为的吗？ 不，我不同意。IAN: It's a really good story.这真的是个很好的故事。KEVIN: It's not very original.I already know what's going to happen.它不是很新颖。我已经知道要发生什么了。IAN: How do you know? 你怎么知道的？ KEVIN: Westerns are always the same.美国西部片都是一样的。IAN: You saw the remake.That's how you know.你看了翻版的。这是你知道的原因。

book? 你看过书吗？

局。

意见分歧

KEVIN: I didn't see the remake.我没有看翻版。IAN: Did you read the KEVIN: No, I just know how it's going to end.没有,我只是知道它的结

第四篇：英文聘用合同(聘用外国人)

Ⅰ party A ___________wishes to engage the service of party B______________ as______________.The two parties, in a spirit of friendly cooperation, agree to sign this contract and pledge to fulfill conscientiously all the obligations stipulated in it.ⅡThe period of service will be from the______day of______,20__ to the ______day of______,20__

Ⅲ The duties of party B(see attached pages)

Ⅳ party B's monthly salary will be ￥_______ yuan RMB,__ % of which can be converted into foreign currency monthly.Ⅴ party A's Obligations

1.party A shall introduce to party B the laws, decrees and relevant regulations enacted by the Chinese government, the party A' work system and regulations concerning administration of foreign experts.2.party A shall conduct direction, supervision and evaluation of party B's work.3.party A shall provide party B with necessary working and living conditions.4.party A shall provide co-workers.5.party A shall pay party B's salary regularly by the month.Ⅵ party B's obligations

1.party B shall observe the laws, decrees and relevant regulations enacted by the Chinese government and shall not interfere in China's internal affairs.2.party B shall observe party A's work system and regulations concerning administration of foreign experts and shall accept party A's arrangement, direction, supervision and evaluation in regard to his/her work.Without party A's consent, party B shall not render service elsewhere or hold concurrently any post unrelated to the work agreed on with party A.3.party B shall complete the tasks agreed on schedule and guarantee the quality of work.4.party B shall respect China's religious policy, and shall not conduct religious activities incompatible with the status of an expert.5.party B shall respect the Chinese people's moral standards and customs.Ⅶ Revision, Cancellation and Termination of the Contract

1.Both parties should abide by the contract and should refrain from revising, canceling, or terminating the contract without mutual consent.2.The contract can be revised, canceled, or terminated with mutual consent.Before both parties have reached an agreement, the contract should be strictly observed.3.party A has the right to cancel the contract with a written notice to party B under the following conditions;

(1)party B does not fulfill the contract or does not fulfill the contract obligations according to the terms stipulated, and has failed to amend after party A has pointed it out.(2)According to the doctor's diagnosis, party B cannot resume normal work after a continued 30 day sick leave.4.party B has the right to cancel the contract with a written notice to party A under the following conditions:

(1)party A has not provided party B with necessary working and living conditions as stipulated in the contract.(2)party A has not paid party B as scheduled.Ⅷ Breach penalty

When either of the two parties fails to fulfill the contract or fails to fulfill the contract obligations according to the terms stipulated, that is, breaks the contract, it must pay a breach penalty of US$500 to 2,000(or the equivalent in RMB).If party B asks to cancel the contract due to events beyond control, it should produce certifications by the department concerned, obtain party A's consent, and pay its own return expenses;If party B cancels the contract without valid reason, it should pay its own return expenses and pay breach penalty to party A.If party A asks to cancel the contract due to events beyond control, with the consent of party B, it should pay party B's return expenses;if party A cancels the contract without valid reason, it should pay party B's return expenses and pay a breach penalty to party B.Ⅸ The appendix of this contract is an inseparable part of the contract and has equal effect

Ⅹ This contract takes effect on the date signed by both parties and will automatically expire when the contract ends.If either of the two parties asks for a new contract, it should forward its request to another party 90 days prior to the expiration of the contract, and sign the new contract with mutual consent.party B shall bear all expenses incurred when staying on after the contract expires.Ⅺ Arbitration

The two parties shall consult with each other and mediate any disputes which may arise about the contract.If all attempts fail, the two parties can appeal to the organization of arbitration for foreign experts affairs in the State Administration of Foreign Experts Affairs and ask for a final arbitration.This Contract is signed at_____________ , in duplicate, this_____ day of _______,20__, in the Chinese and _______ languages ,both texts being equally authentic.party A party B

(Signature)(Signature)

第五篇：常用英语接待口语

1.询问访客身份：

May I have your name, please?

请问您贵姓？

What company are you from?

您是哪个公司的？

Could you tell me what company you are representing?

能告诉我您代表什么公司吗？ 2.如果碰到了老朋友可以说：

What brings you here?

是什么风把你吹来了？

3.询问是否预约，来访目的？

Do you have an appointment?

约好了吗？

Would you give me your business card?

请给我您的名片好吗？

And can I ask what you wish to see him about?

我能问一下您要见他有何事吗？ 4.让客人稍候片刻：

I'll see if he is available.请让我看看上司是否方便。

Would you please have a seat and wait for a few moments.请您坐下稍等片刻。

5.给客人倒茶，礼貌待客：

Would you like coffee or tea? How do you like your coffee?

你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖)

6.带客人去见经理：

Please have a seat, Mr.Jones and will see you in few minutes.请坐，琼斯先生几分钟后就到。

Mr.Chen is expecting you.I'll tell him that you're here.陈先生正在等你。我去告诉他你已到。

Would you come this way, please?

请随我这边来。

7.婉言拒绝客人来访：

Mr.Chen is occupied at the moment and wants to know if your business is urgent.陈先生正忙着，请问您的事情很紧急吗？

He may want to get in touch with you in the future.Would you leave your card?

他想以后再和你联系。请留下你的名片好吗？ 8.一定要为自己争取机会：

I'll take just a few minutes of his time.我只要占用他几分钟的时间。

I'd prefer to explain that to him directly.我想我最好还是我领你去，以免你迷路。

9.安排各种活动：

The tea party begins at 7 o'clock.茶话会在7点开始。

How's the party, Mr.Taylor?

晚会如何，TAYLOR先生？

The ceremony will commence as soon as the minister arrives.庆祝会等部长一来就开始。

Our General Manager can't be here today, so I'm speaking on his behalf.我们的总经理今天不能到会，因此由我代表他讲话。

We are going to show you the town while you're here.你在此逗留期间我们将陪你在城里游览一番。

Do you have any place in mind you wanted to go in our town?

本城有什么地方你想去看看？

What would you like to do this morning?There is nothing scheduled before lunch.上午你想干什么？中饭前日程表上没有活动安排。

Is there anything planned for tonight?

今晚有什么安排？

Have you anything in mind you'd like to do?

你是不是已有打算。

We'll visit a school in the afternoon as you proposed.按你的提议，下午我们去参观一所学校。

I think it'd be better for me to take you there so that you won't get lost.我想最好还是我领你去，以免你迷路。10.在各项活动结束后与客人送别: We had reserved you two First class seats on the plane leaving Shanghai for Hong Kong at 10:00 a.m.on Monday March 20.我们已为你订了二张３月２０日星期一上午１０点由上海飞往香港的一等舱机票。

11.欢迎下次再来：

If you would be kind enough to let me know in advance the date and approximate time of any intended visit,I will make arrangements to be on hand to receive you.若蒙提前惠告计划来访日期及大致时间，我将亲自出面接待你。

12.对我们的接待工作您满意吗？

If you have any complaints to make about our service, we will be quick to make adjustments.若对我们的服务有任何不满，请提出，我们会很快加以调整。

13.客人到了，询问旅途情况：

Mr.Taylor, it's indeed a pleasure to make your acquaintance.Welcome to our company.TAYLOR先生，与您相识真是荣幸，欢迎来我公司。

Did you have a good trip？

旅途还顺利吧？

I hope you'll have a pleasant stay here.希望你此逗留期间愉快。

I hope you've enjoyed your stayin Hangzhou.但愿你在杭州这段时间过得开心。

We'll do our best to make your stay here a pleasant one.我们将尽力使你在此逗留期间舒心。

You must be very tired after such a long journey.经过这么长时间的旅行，你肯定很累。

We had reserved one single room with a private bath for you.我们已为你订了一个带浴室的单人间。

Your room is 1108.We'll take the elevator up.你的房间号码是1108，我们乘电梯上去。

You will find Room 201 at the end of the corridor.你走到走廊尽头就能看到201房间。

This way, please.请这边走。

Come with me please!

请跟我来。

14.如果是外国客人，询问他会中文吗？

Do you read Chinese?

你会中文吗？

What language do you speak?

你说哪种语言？

15.安排好住处以后，领客人吃饭：

Would you like a cup of coffee or tea?

你来杯茶还是咖啡？

Do you want anything to drink?

你要喝点什么？ 向客人提供帮助：

If there's anything you'd like to know, don't hesitate to ask.如果想要了解什么，尽管问吧。

If I can do anything for you, please don't hesitate to letme know.如果我能为你做些什么，尽管说好了。

I'm glad to be of help to you.我很高兴能对你有所帮助。

Are there any questions you'd like to ask before we leave ?

出发前，你们还有什么要问的吗？

久仰！I've heard so much about you.好久不见了！Long time no see.辛苦了！You've had a long day.You've had a long flight.尊敬的朋友们！Distinguished/Honorable/Respected friends 阁下(多用于称呼大使)Your Excellency 我代表北京市政府欢迎各位朋友访问北京。On behalf of the Beijing Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing.对您的大力协助，我谨代表北京市政府表示衷心的感谢。On behalf of the Beijing Municipal government, i wish to express our heartfelt thanks to you for your gracious assistance.在北京过得怎么样？How are you making out in Beijing? 我一定向他转达您的问候和邀请。I'll surely remember you and your invitation to him.欢迎美商来北京投资。American businessmen are welcome to make investment in Beijing.欢迎多提宝贵意见。Your valuable advice is most welcome.不虚此行!It's a rewarding trip!您的日程很紧,我们的会见是否就到此为止。As you have a tight schedule, I will not take up more of your time.请代我问候王先生。Please remember me to Mr.Wang.感谢光临！Thank you so much for coming.欢迎再来！Hope you'll come again.欢迎以后多来北京！Hope you'll visit Beijing more often.请留步，不用送了！I will see myself out, please.多保重！Take care!祝您一路平安！Have a nice trip!愿为您效劳！At your service!为…举行宴会/宴请Host a dinner/banquet/luncheon in honor of… 欢迎宴会Welcome dinner 便宴Informal dinner 午宴(附有情况介绍或专题演讲等内容)Luncheon 便餐Light meal 工作午餐Working luncheon 自助餐Buffet dinner/luncheon 答谢宴会Return dinner 告别宴会Farewell dinner 庆功宴Glee feast 招待会Reception 庆祝中华人民共和国成立四十五周年招待会Reception Celebrating the 45th Anniversary of the Founding of the People's Republic of China 鸡尾酒会Cocktail party 茶话会Tea party 包餐/点餐Table d'hote/a la carte 上菜Serve a courst 您的位置在这里。Here is your seat.请入席！Please have a seat.欢聚一堂Enjoy this happy get-together 请随便！Please yourself at home./Please enjoy yourself.请各位随意用餐。Help yourself please.您喝点什么？What would you like to drink? 现在我提议，为了…和…之间的合作，为了…参议员的健康，干杯！At this point, I propose a toast: to the cooperation between…And…, to the health of Senator…, cheers!最后，我借主人的酒，提议为…干杯！Lastly, taking up this glass of fine wine, I propose a toast to…

请各位举杯并同我一起为所有在座的朋友们的健康干杯！I'd ask you to raise your glass and join me in a toast ot the health of all our friends present here.敬您一杯！Here's to you!祝你健康！To your health!我要为此干杯！I'll drink to that!随量！Whatever you like!我失陪一会儿！Excuse me for a minute.菜不好，请多多包涵！Hope you enjoy yourself.女士们先生们，欢迎各位光临，演出很快就要开始了，请尽快就坐。Ladies and gentlemen, good evening.The concert/show would start soon.Please get yourself seated.Thank you.招待会现在开始。The reception will now begin.全体起立，奏国歌！All rise please.For the P.R.C.National Anthem!出席今天招待会的贵宾有…The distinguished guests paarticipating the reception are…

现在请…讲话I have the honour to call upon… 开幕式现在结束。This concludes the opening ceremony.隆重庆祝Grand celebration 庆祝成立…一周年Celebrating the 1st Anniversary of the Establishment of…

热烈祝贺第一届…锦标赛Hail the first FIFA of…

值此节日之际致以节日的祝贺！On the occasion of the season, I would like to extend season's greetings.祝您工作顺利、事业成功、身体健康、家庭幸福！Wish you the very best of luck in your job, every success in your future endeavours, good health and a happy family!衷心祝贺您当选…Hearty congratulations on your recent election as…

举行会议/研讨会/大会/座谈会/学术报告会Hold a meeting/seminar/conference/forum/symposium 赞助人/

主

办

人

/

承

办

人

/

协

办

人Patron/sponsor/organizer/co-organizer 举行谈判Enter into negotiation 交涉Make representations with sb.On sth./deal with sb.事物性会谈Talks at working level 对口会谈Counterpart talks 议程项目Items on the agenda 主题Theme 议题Topic for discussion 双方商定的议程Schedule mutually agreed upon 开幕会议Opening session 全体会议Plenary session 开场白Introduction 情况介绍Presentation 小组讨论Panel discussion 同有关单位磋商Hold consultations with the organizations concerned 一轮会谈One round of talks 决议Resolution 谅解备忘录Memorandum of understanding 现在开会。I declare the meeting open.请…发言。I invite the representative of…To take the floor.下面我给各位简要介绍一下北京的经济情况Now I would like to give you a brief overview of Beijing's economy.我的介绍完了，谢谢！That's all for my presentation.thank you.我先说这么多。So much for my remarks for now.我要说的就是这些。That's all for what I want to say.您看是先谈原则问题呢，还是先谈具体问题？I wonder if you would like to start with matters of principle or specific issues? 让我先谈一个问题。If you agree(With your permission), let me start with one issue 在谈那个问题之前我想对您刚才讲的话谈点看法。Before we turn to that issue, I wish to make a few comments/remarks on your presentation.您对此事怎么看呢？I wish to benefit from your views on this matter./ What is your view on this matter?/ How do you see this matter? 我提议休会十分钟。I propose a ten-minute break.我想接着刚才的问题讲下去。I will pick up where we left off just now.对不起，我插一句。Sorry for the interruption but 当然可以！By all means.怎么都行！Whatever you say.我没有异议。I have no objection.我方对这个问题有异议。We take exception to this question.我们高兴地看到…We note with pleasure that…

这个日期贵方觉得合适吗？I wonder if this date would be suitable for you? 不知你们上午谈的怎样？I wonder how the meeting went this morning? 我方很希望 贵方能尽早给予肯定的答复。We would greatly appreciate it if you could give us your favourable and prompt commitment as soon as possible.请你们务必在8月1日前提出意向书。You are kindly requested to submit the letter of intent on the date no later than 1st August.纠缠这个问题。Entangle this issue.提倡节约Advocate/uphold thriftiness 为了国家的繁荣For the sake of national property 经受了时间考验的友谊给我留下了很深的印象。The time-tested friendship leave me a deep impression.密切注视Keep close watch on

促进密切合作Spur/promote intensive cooperation