第一篇:2013考研英语小作文 投诉信
2013考研英语小作文范文 投诉信 来源:吾爱视频教程网 http://
考研英语作文是考研英语中提分最快,也是可以通过短时间训练复习做到的,本文就针对英语小作文中的投诉信为大家进行精讲,顺便提供考研英语作文范文以供大家参考。
考研英语作文中大作文的要求是内容切题、表达清楚、文字连贯、句式多变和语言规范。小作文考察点在信息点的覆盖、语言的准确性、文章组织的连贯性上。
其中小作文占10分,分为求职信、祝贺信、道歉信、询问信、推荐信、感谢信、邀请信、辞职信等等二十多种应用文。每个类别都有相对固定的语言模式,都有固定词语要求。
投诉信是当人们对某机构的工作人员或其服务不满时,向有关机构的主管或监督人员所做出的书面表述。其内容往往包括对被投诉事件的回忆,投诉人的心里伤害、经济损失,以及投诉人对被投诉方提出的合理补偿要求等。
写作“三步曲”
自我介绍,交代投诉内容,表明本信的目的和要求→说明情况,讲清利害,分析利弊。告诉对方你因此受到的伤害或不便,提出解决问题的建议,表明希望如何处理→表达希望问题得到迅速恰当解决的强烈愿望,希望尽快得到满意的答复。
注意:
写投诉信时语气要冷静、郑重、克制,不必过于礼貌。但也要就事论事,不能进行人身攻击。同时,在描述问题时尽量采用被动句式,使描述更加客观合理。
范文解析:
Directions: Write a letter to a store, making a complaint about its delivery.You should write about 100 words on ANSWER SHEET
Do not sign your own name at the end of the letter.Use “Wang Hua” instead.Do not write the address.Dear Sir or Madam,I am writing to make a complaint against your bad delivery service.I’m afraid that the enclosed CD player doesn’t work.It is the third one I’ve got to return this month.Other than the three I’ve had to return recently, I’ve always found your products to be excellent.I would be grateful if you could send a replacement and refund my postage.I look forward to your reply and proper resolution of my problem, and will until the end of this week before
seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 6668888.
第二篇:考研英语小作文(投诉信)
Dear_______,I am.(自我介绍)I feel bad to trouble you but I am afraid that I have to make a complaint about_______.The reason for my dissatisfaction is ______________(总体介绍).In the first place,_________________________(抱怨的第一个方面).In addition, ____________________________(抱怨的第二个方面).Under these circumstances, I find it ___(感觉)to ____________________________(抱怨的方面给你带来的后果).I appreciate it very much if you could_______________________(提出建议和请求), preferably __________(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限).Thank you for your consideration and I will be looking forward to your reply.Yours sincerely
Li Ming
第三篇:2016考研英语小作文例句及投诉信
写写帮文秘助手(www.xiexiebang.com)之2016考研英语小作文例句及范文:投诉信[1]
必背表达
第一部分:说明投诉问题
i must complain about…
i am not satisfied with…
i feel something should be done about…
i am writing to inform(告知,代替tell)you that i find…unsatisfactory…
i am writing to express/ air dissatisfaction/ disappointment/ concern regarding …
第二部分:描述具体情况
the noise disturbs my sleep so that i can't concentrate during the work time, and as a result, i have made several mistakes these days.for me this environment is very difficult to make studies and i need a quiet room.第三部分:期待解决方案
i expect to hear from you soon.please give this matter your immediate attention.i would be very grateful(感激,代替thanks)if you could look into the matter as soon as possible.and i am looking forward to an early reply.it is high time you took some measures to solve…
i hope you will take steps to rectify(纠正、改善,代替improve)this situation soon.i believe you will take my complaints seriously.i would ask you to give back my money, or i would file my complaint(投诉)to the authorities concerned(相关部门).to solve this problem/ surmount this difficulty/ improve the situation/ crack this hard nut(解决问题), i hope to draw the attention of the authorities concerned.高分热文
i am writing to air(表达)disappointment(不满)regarding accommodation.i would prefer to move into a single room next semester, as i find the present sharing arrangement inconvenient.i must explain that the reason for my dissatisfaction is my roommate'sinconsiderate behavior(不体谅行为).for one thing, his friends are constantly visiting him;for another, he regularly holds noisy parties.to crack this hard nut(为了解决这个难题), i hope to draw the attention of(引起)the authorities concerned.i am sure you will agree that the only solution for me is to move into a single room.therefore, i would be grateful if you could find a single room for me, preferably(最好)not in the same building but as near to the college campus as possible.yours s
第四篇:考研英语作文投诉信
考研英语作文投诉信
一、信函写作:称呼、正文、落款
1、审题—-判断是个人书信&事务公函
决定:
语域使用:正式:使用礼貌表达,不用缩略语(对公)
半正式:可以使用缩略和口语表达(对私)
非正式:(一般不考)——It depends
呼语: 特定的写信对象:Dear XX
不明确收信人:Dear Sir/Madam, or To Whom It May Concern2、正文
三段(8句):写作目的段、细化段、感谢或者期待。
3、各种信函内容安排
2)投诉信
期待改进。
A.基本结构
第一段:;
第二段: 投诉细节(补救细节);
第三段: 期待改进。
Yours sincerely,Li Ming
B.投诉信框架
Dear XX/To Whom It May Concern,I am xxx who….I am writing to express my dissatisfaction/disappointment about…(投诉信).具体事由.To improve the situation, it is advisable for you to take the following measures.To begin with,…细节一;Moreover, …细节二。
We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.Yours sincerely,Li Ming
第五篇:考研英语投诉信
一、信函写作:称呼、正文、落款
1、审题—-判断是个人书信&事务公函
决定:
语域使用:正式:使用礼貌表达,不用缩略语(对公)半正式:可以使用缩略和口语表达(对私)非正式:(一般不考)——It depends 呼语: 特定的写信对象:Dear XX 不明确收信人:Dear Sir/Madam, or To Whom It May Concern
2、正文
三段(8句):写作目的段医学全在线搜集整,理www.xiexiebang.com、细化段、感谢或者期待。
3、各种信函内容安排
2)投诉信
与投诉信比较:仍然以提建议为主,无需赞扬,直接表明写信目的—即提建议,最后无需感谢,只需表示期待改进。
A.基本结构
Dear XX/To Whom It May Concern, 第一段: 自我介绍,陈述事由,提出建议;第二段: 投诉细节(补救细节);第三段: 期待改进。Yours sincerely, Li Ming B.投诉信框架
Dear XX/To Whom It May Concern, I am xxx who….I am writing to express my dissatisfaction/disappointment about…(投诉信).具体事由.To improve the situation, it is advisable for you to take the following measures.To begin with,…细节一;Moreover, …细节二。
We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.Yours sincerely, Li Ming