电子商务信函范例

第一篇：电子商务信函范例

EDWARD S.ROWSEJanice Drive

Wilmington, DE 19810-3016

302 475 0575/302 528 0864 cell

EDUCATION

B.S.Chemical Engineering, University of New Hampshire, Durham

EXPERTISE

Nylon polymer polymerization and extrusion compounding.Polyester polymerization and extrusion compounding and solid phase polymerization.Acrylic polymerization and extrusion.Ethylene copolymers polymerization and extrusion.Rubber polymerization and extrusion.Recycling of plastics, industrial waste, consumer waste.Product development of plastics.Plastics plant design, construction, and start up.Plant safety analyses.Basic data assembling and use in project design

Plant cost reduction, optimization.Bulk material handling, solids flow, pneumatic conveying.Single screw extrusion

Twin screw extrusion

Farrel Continuous Mixers and Banbury Mixers and extrusion

Screw injection molding processes

PROFESSIONAL EXPERIENCE

Independent Consultant20002000

 Oversaw the site selection ad relocation of the Elvanol® polyvinyl alcohol(PVA)plant from

Greenville to Laurens, SC. Led the front-end loading of Elvanol® powder handling and packaging at Greenville, SC, and

LaPorte, TX. Headed the team defining the projects needed to optimize the packaging and bulk handling

system at Sabine River, Works, Orange, TX;led the front-end loading for new packaging line. Consulted on a team that reduced the bottleneck at the Keldax® facility at M.A.Hanna in

Dyersburg, TN, and increased its capacity from 250 million to 320 million pounds a year. Worked as project team leader with a full-service design contractor to design and estimate the

cost($6 million)of a system for adding Bynel® compounding capacity at the plant in Dordrecht, Netherlands.Senior Technology Associate, Fabricated Products Department19831979

 Directed a $5 million project optimizing the acrylics process. Led the team that optimized the Lucite®/Elvacite® manufacturing processes for cost, capacity,and quality, included several successful projects for bulk handling and compounding.Division Engineer, Engineering Polymers1963-1970

 Headed the start-up and expansions of DuPont’s first plastics compounding division in

Parkersburg, WVA. Directed the team that developed and commercialized the manufacturing process for the original

family of glass-reinforced Zytel® nylon products at the plant at Wapakoneta, OH.CREDENTIALS

 EIT Certificate in West Virginia

ACADEMIC AND PROFESSIONAL AFFILIATIONS

 American Society of Plastics Engineers

 American Institute of Chemical Engineers

HONORS

 DuPont Executive Committee Award in 1991 

Edward S.Rowse# 955The CECON Group, Inc.

第二篇：电子商务信函写作技巧

1）跟新买家建立联系

dear mr.jones:

we understand from your information posted on alibaba.com that you are in the

market for textiles.we would like to take this opportunity to introduce our company

and products, with the hope that we may work with bright ideas imports in the future.we are a joint venture specializing in the manufacture and export of textiles.we have

enclosed our catalog, which introduces our company in detail and covers the main

products we supply at present.you may also visit our online company introduction

at which includes our latest product line.should any of these items be of interest to you, please let us know.we will be happy

to give you a quotation upon receipt of your detailed requirements.we look forward to receiving your enquires soon.sincerely,john roberts

company:xxxxxxx

add:xxxxxxx

tel:xxxxxxxx

fax:xxxxxxxxx

email:xxxxxxxxx2）对新买家要求建立业务联系的回复

dear mr.jones:

we have received your letter of 9th april showing your interest in our complete

product information.our product lines mainly include high quality textile products.to give you a general

idea of the various kinds of textiles now available for export, we have enclosed a

catalogue and a price list.you may also visit our online company introduction at

which includes our latest product line.we look forward to your specific enquiries and hope to have the opportunity to

work together with you in the future.sincerely,john roberts

company:xxxxxxx

add:xxxxxxx

tel:xxxxxxxx

fax:xxxxxxxxx

email:xxxxxxxxx3）向老客户介绍公司的最新产品信息

dear mr.jones:

we have refreshed our online catalog at and now it covers the

latest new products, which are now available from stock.we believe that you will find some attractive additions to our product line.once you

have had time to study the supplement, please let us know if you would like to take the

matter further.we would be very happy to send samples to you for close inspection.we will keep you informed on our progress and look forward to hearing from you.sincerely,john roberts

company:xxxxxxx

add:xxxxxxx

tel:xxxxxxxx

fax:xxxxxxxxx

email:xxxxxxxxx

第三篇：电子商务信函回复

TEXT ONE :Request for Information

Sample reply to an RFI

Dear Mr.Charles Aznavour,Thank you for your inquiry dated 16 July.We are pleased to hear that you are interested in our products.We have sent you a copy of our latest catalog by DHL ,together with samples of some of the materials we regularly use in manufacturing of our products.I regret to say that we cannot send you the full range of samples.You can be assured ,however ,that our products are of the quality you expect.Mrs.Angela Wang,our Sales Manager ,will be in France next month and would be pleased to visit you.She will have with her a wide range of our products.When you see them ,we think that you will agree that only the best quality materials are used ,and that the high standard of workmanship will appeal to the most discriminating buyer.We also manufacture a wide range of widgets in which you may be interested.You can find a full illustration of them in our online catalog at

We look forward to receiving an order from you.Your sincerely ,Chen Guo Yu ,General Manager

Dynamic Exports Shanghai Electronic Co.,Ltd

信息查询回复样本：

尊敬的Charles Aznavour 先生：

您7月16日的查询现已收到。得知贵公司对我们的产品有兴趣，深感荣幸。

我们已通过DHL给您邮寄了我公司最新的产品目录以及一些常用原料的样品。很抱歉未能寄上全套样品，但保证我公司的产品质量确实如您所期。

我公司业务部经理Angela Wang 女士将于下月到法国出差，希望到时能与您面谈并奉上全套产品样品。相信看了这些样品之后，您也会同意我们的产品用料考究、质量上乘、工艺精良，能吸引最挑剔的买家。

除了您查询的产品以外，本公司还生产品种繁多的小机具。贵公司若感兴趣，可浏览我公司网页：/deselec.co

期待您的订单。

顺祝商祺，陈国玉，总经理

达尼米克出口上海电子有限公司

TEXT TWO

Sample reply to an RFI

Dear Mr.Errol Garner,Thank you for your enquiry dated 2 October.In response ,we would like to make the following offer,subject to our final confirmation:

Product :Steel screws

Specifications :As per the attached list

Packing :Loose in boxes of 5kg net

Quantity:100 boxes

Price : As per the attached list

Shipment: January/February

Payment :Confirmed，irrevocable letter of credit payable by draft on sight to be opened 30 days

before the time of shipment.Under separate cover ,we have sent you samples of various sizes, our catalog and price list.If you find our offer acceptable, please e-mail or fax us for confirmation.Your sincerely ,Chen Guo Yu ,General Manager

Dynamic Exports Shanghai Electronic Co.,Ltd

尊敬的Charles Aznavour 先生：

贵公司10月2日查询函已收悉。以下报价需在本公司确认后，方为有效。

产品名称：钢质螺丝钉

规格：详见附件

包装：散装，每盒净重5千克

数量：100盒

价格：详见附件

交货期：1月份/2月份

付款方式：不可撤销保兑信用证，应于装运日期前30天开具，见票即付

我们已分别寄出各种型号的产品样品，产品目录和价目表。

如贵公司接受上述报价，请尽早通过邮件或传真落实订单为盼。

顺祝商祺，陈国玉，总经理

达尼米克出口上海电子有限公司

TEXT THREE

Dear Mr.Daniel,It is a pleasure to know of your continued interest in our product.The samples you have requested are now available.Samples are free of charge, butaccording to our company’s policy,the customer must pay the shipping cost.Samples will be sent immediately as soon as the standard US$70 shipping payment is transferred to our account No.009-334833299-2432 at HongKong &Shanghai Banking Corporation(HSBC)or when you provide us with your DHL,UPS or FedEx account number.Sorry for the inconvenience,I hope this little formality will not stand in the way of our future relationship.We hope you can understand our position and look forward to our futurecooperation.With best regards,Chen Guo Yu ,General Manager

Dynamic Exports Shanghai Electronic Co.,Ltd

尊敬的Daniel先生：

非常高兴您对我们的产品依旧感兴趣，我们现已可以提供您要求的样品，样品是免费，但是根据公司规定，客户必须支付运输费用。

只要贵公司将US$70标准运费转至我公司在汇丰银行的账户009-334833299-2432，或提供您的DHL,UPS或FedEx 账户，我们会立即发送样品。

由此造成的不便，在此表示歉意。我希望这项小小的规定不会妨碍我们未来的关系。希望您能理解我们的立场，期待我们未来的合作。

顺祝商祺，陈国玉，总经理

达尼米克出口上海电子有限公司

TEXT FOUR

Dear Mr.Field,Thank you for your order of 500 b/w TV sets by your letter dated 17 July.We have considered your proposal to pay by a 30-day letter of credit.We do not usually accept time credit;however ,in view of our long and mutually beneficial relationship ,we are willing to make an exception this time.I must stress that this departure from our usual practice relates to this transaction only.This one-time accommodation does not set a precedent for future transactions.I am enclosing our sales contract No.834 covering the order.I would be grateful if you would follow the usual procedure.Your sincerely ,Chen Guo Yu ,General Manager

Dynamic Exports Shanghai Electronic Co.,Ltd

尊敬的Field 先生：

7月17日来函收悉。承蒙贵公司订购500台黑白电视机，不胜感谢。

就贵公司提出的以30天远期信用证付款的建议，本公司向来无此先例。但鉴于双方长期的互惠合作关系，此次破例接受该建议。

然而，我必须说明的是，此付款条件仅适用于此项交易，而不能作为今后交易的先例。随函附上此次订单的销售合同（第834号），烦请按通常的程序处理。

顺祝商祺，陈国玉，总经理

达尼米克出口上海电子有限公司

TEXT FIVE

Agreeing to modify payment terms

Dear Ms.Andrews,We thank you for your letter dated 6 June and are pleased to acknowledge your order No.463 of the same date for ceramic tiles.The modified terms of payment you propose are quite acceptable.All the items in your order can be supplied from stock and will be packed and shipped immediately upon the remittance by telegraphic transfer being received.The following documents will be air mailed to you immediately after shipment is made:

1.Bill of Lading in duplicate

2.Invoice ,FOB Shanghai, in triplicate

3.Guarantee of quality

We will ,of course ,notify you by e-mail as soon as your order is shipped.You can rely on us to give prompt attention to this and any future orders you may place with us.Your sincerely ,Chen Guo Yu ,General Manager

Dynamic Exports Shanghai Electronic Co.,Ltd

同意修改付款条件

尊敬的Andrews 女士：

6月6日来函收悉。您第463号瓷砖订单也已收到，承蒙惠顾，不胜感激。

有关贵公司提出的修改付款条件的建议，我公司乐意接受。

上述订单所列各项货品均尚有存货，一旦收到电汇付款项，便可包装送运。

货物装运妥当后，下列文件将立即以航空快件的方式寄往贵公司：

1.，提单，一式两份

2，发票，上海离岸价，一式三份；

3，品质保证书。

货物装运之后，我公司会即时邮件通知贵公司。

我们将对您此次及以后的任何订单予以即时关注，敬请放心。

顺祝商祺，陈国玉，总经理

达尼米克出口上海电子有限公司

TEXT SIX

Requesting the establishment of L/C

Dear Sirs,This is in regards to your order for 5,000 widgets and our sales confirmation No.341.We would like to remind you that the delivery date is approaching and we have not yet received the covering letter of credit.We would be grateful if you would expedite the establishment of the L/C so that we can ship the

order on time.In order to avoid any further delay ,please make sure that the L/C instructions are in precise accordance with the terms of the contract.We look forward to receiving your response at an early date.Your sincerely ,Chen Guo Yu ,General Manager

Dynamic Exports Shanghai Electronic Co.,Ltd

尊敬的先生：

贵公司5，000件小机具之订单我公司已收悉并向贵公司发出了确认函（第341号）。现提醒贵公司，交货日期将至，而相关信用证未送达我公司。

敬请贵公司尽快开立信用证，以便我方能按时发运货品。为避免更多的延误，务请开立与合约条件相符的信用证。

盼望您尽早回复。

顺祝商祺，陈国玉，总经理

达尼米克出口上海电子有限公司

第四篇：信函类

（一）信函类（14个例子）

1)你的一位外国朋友给你来信，打算到中国旅游。你给他回信，提出旅游建议。你的回信应包括下列内容：

Dear Sam:

I have just received your letter and know that you are going to come to China to see me.I am really excited by it.You know I miss you so much.In your letter, you mentioned your travel plan.I advise you to go to Beijing and Xi’an.There are many royal buildings in Beijing like Palace Museum, Summer Palace.Xi’an is typical of old China.There are lots of historical buildings there, especially those of Qin Dynasty.I hope you enjoy your stay in China.I am looking forward to your coming.Yours ever

John

为什么选择这个地点； 3.描述你的旅行计划。

Dear Amy,I plan to make a journey to Jiuzhaigou in Si Chuan province.It’s a beautiful place with fresh air, beautiful natural scenery like waterfall, lake and high mountains.Because many films and TV series have been made here, it is very famous.What’s more, I am very busy and exhausted this year, so I want to go for a relaxation.I plan to stay there for a week and travel with a tour group.I believe I will enjoy myself there.Regards

Yours ever

Tim

3)你的朋友邀请你参加他/她的生日聚会，告诉对方你不能接受他/她的邀请。你应包括下列内容： 1.告诉对方你不能接受他/她的邀请； 2.对对方的邀请表示感谢； 3.说明无法接受邀请的原因。Dear Lisa:

Congratulations on your coming birthday.Thanks for your invitation, but I am sorry that I am afraid I am not able to attend your birthday party.You know, our company will hold an important meeting in our Paris branch to talk about the recent trouble appearing in business.I am the one who needs to make a presentation.I am terribly sorry for that.Anyway, I hope everything goes well in your birthday party.Remember to show me the pictures taken in the party when I come back from business trip.Best regards!

Yours ever

Susan

4)你应邀到一位好友家吃晚饭。事后给朋友写信表示谢意。你的信应包括下列内容： 1.表达谢意； 2.表达想回请的意愿； 3.期待朋友的光临。

Dear Amy:

Thanks for your invitation to your home last night.I enjoy the food very much.I will hold a small party to celebrate my birthday on November 12th, and I will invite a lot of friends to have dinner at my home, would you like to join us? Oh, there will also be a band to perform live music.I think it will be exciting to dance with the live music.Please be sure to come.I am looking forward to your coming.Yours

Cynthia

5)1.了解对方毕业后的情况。2.你的近况。3.邀请对方方便时来访。

Dear Robert:

I haven’t seen you for a long time since we graduated.What have you been doing these years? Do you keep in touch with other classmates?

I have been working in SHTVU since my graduation and now I’m engaged in the distance education, which is quite new to me, but I enjoy it very much because it involves a lot of multimedia in my teaching.I miss you very much.When can you pay a visit to me?

Looking forward to hearing from you.Best regards

Jean

Dear Robert:

How is everything going with you these days? I’d like to let you know that I’m going to Hainan to have a holiday next Saturday and stay there for about ten days.Hainan is the place that I’ve been wanting to visit most.Since it is your hometown, could you give me a very brief introduction about where to stay, where to eat and what to see? I’m told that Sanya is really very beautiful and there are many different interesting activities that people can enjoy very much.Would you please book a hotel for me in the center of Sanya if it is convenient? Well, I feel very excited that we’ll see each other very soon.Looking forward to hearing from you.Much love!

Jean

Dear Robert:

I haven’t got your email for a long time.Are you still working for that IT company? How about your work?

I’m writing to you to tell you that the English Department of Shanghai University takes pleasure in inviting the graduates to its New Year’s Evening Party, which will be held at the Assembly Hall on Saturday evening, December 31st, 2005.The party begins at 7 p.m.I think it’s a good chance for us to get together, would you please email me whether you will go to the party?

Looking forward to hearing from you.Best wishes

Jean

A Get-together on May 1st

April 15, 2007

Dear Wang Hong:

How is everything getting along with you? It is almost one year since we graduated from university.I miss you very much.What have you been doing all these days?

I have been a middle school teacher in my hometown since graduation.Teaching always keeps me busy, but I like my students and I love teaching, you know.So everything is fine here.There will be a former classmates’ getting together during this May Day holiday at my school.You are my best friend.I never forget those happy days we spent together.I hope you can come to my school when the time is due and you are free.I am looking forward to your reply.Yours truly,Li Hua

9)1.了解对方最近的学习情况。2.你的学习情况。3.请对方说说提高英语水平的经验。

Dear Robert:

I’m very pleased to know that you are now studying in Qinghua University from your email.How about your study and life there?

Since I am now working in an American company where I have to use English every day, I began studying English in SHTVU this summer.But it’s really very hard, and the most difficult for me is how to memorize all these English words.I know that you are good at English.Would you tell me your own experience in English study and give me some good tips? Well, take care of yourself!

Looking forward to hearing from you.Best wishes

Jean

Dear Robert:

Haven’t got your email for some time and how about you? I am worried about my English study very much since the final examination is getting nearer and nearer.I’ve got some problems in my study, especially in grammar.Sometimes, I’m quite confused with different tenses.So my teacher recommended me a grammar book, 《Advanced English Grammar》, which can only be bought in Beijing.Could I trouble you to buy one for me?

We haven’t seen each other since we parted.I hope you will take a vocation to Shanghai.Looking forward to hearing from you.Good luck!

Jean

11)1.告诉对方你将参加英语四级考试。2.询问对方如何做准备。3.请对方建议一些参考书。Dear Robert:

I’d like to tell you that your tips for study are really very helpful to me and I have made rapid progress in my English study.So I’m going to take CET-4 next term.I know that you passed it last year.Would you tell me how I can get prepared for it and what should I pay attention to? I don’t want to fail it.I think you must have much experience in it, so could you recommend me some books for practice?

Looking forward to hearing from you.Best wishes

Jean

Dear Li Hua:

It’s long time we haven’t seen each other.I miss you very much.How’s everything going on with you? I am busy preparing for PETS 4.I would appreciate if you could help me buy PETS 4 English oral textbook which was issued by the Beijing Press, because the books were sold out here.Drop in when you are free.I often think of those happy days we spent together when we were at University.Please let me know as soon as possible once you get the book.My best wishes.Yours truly,Wang Lei

13)假如你是李明，遗失了一本书。你应包括下列内容： 1.书在哪里遗失的； 2.这本书对你很重要； 3.拾到者应该如何和你联系。

Dear All:

I lost a book at 5 pm on December 29th in room 210 of Wenxin Building.The title of the book is 《Advanced English Grammar》.This book is very important and helpful to me, for I am bad at grammar.The final examination is getting nearer and nearer and I am worried about my English exam very much.Anyone who finds the book please contact Li Ming on ***.I will be very grateful to you and your kindness.I am looking forward to your calls.Li Ming

Dec.30thInternet has its good as well as bad sides.It makes me informed of daily news, lets me know the outside world, provides lessons for learners, and it has brought joy and interestHowever, internet also has many disadvantages.For example, there are some sexy news and pictures on web which will not do well to the young people.So young people should learn to get ride of the disadvantages of internet and learn to make use of the advantages that internet brings us.

第五篇：邀请信函

dear

sirs，our

new－factory

will

be

commencing

production

on

january

and

we

should

like

to

invite

you

and

your

wife

to

be

present

at

a

celebration

to

mark

the

occasion．

as

you

will

appreciate，this

is

an

important

milestone

for

this

organization，and

is

the

result

of

continued

demand

for

our

products，both

at

home

and

overseas．we

are

inviting

all

those

individuals

and

firms

that

have

contributed

to

our

success，and

trust

that

you

will

pay

us

the

compliments

of

accepting．

a

luncheon

will

be

arranged

at

the

xiang

yang

hotel，followed

by

the

opening

ceremony

and

a

tour

of

the

factory．in

the

evening

there

will

be

a

banquet．please

confirm

that

you

will

be

able

to

attend

by

advising

us

of

you

arrival

timewe

can

arrange

for

you

to

be

met．all

arrangements

for

your

stay

overnight

on

the

10th

will，of

course，be

made

by

us

at

our

expense．

yours

faithfully，中文对照

敬启者：

本公司新建工厂预定于元月1日开始投产，特邀请阁下夫妇届时亲临指导，邀请信函，邀请函《邀请信函》。

新工厂的投产对本公司来说，是一个极重要的里程。这也是海内外对本公司产品持续需求的结果。应邀人员及公司都对本公司的成功作出了很大贡献。相信阁下会赏光的。

在向阳饭店举行午宴，随后是开幕式和参观工厂，晚间举行酒宴，届时阁下能否参加，敬请来函确认并告知抵达时间，以便为阁下安排会晤。阁下在10日晚上停留一夜的安排费用均由我方支付。

×××敬上