商业英语演讲稿[推荐5篇]

第一篇：商业英语演讲稿

商业英语演讲稿

目录

now, i’d like to discuss the second point, the pany’s product.we use traditional production methods to produce an imperial stout.it’s described as dark, immense, rich with a depth of burnt fruitiness, this beer is an ideal nightcap.imperial stout is 50% stronger than any of the other beers in the export premium range.we also have horses.like this.do you remember that them delivering the beer to the local pubs at the last century? yes.we use it to deliver the stout.ok.let’s begin with the last point, the markets.we have make a larger which is european, a european type beer and sales have increased a lot over the last year.but, the production has actually dropped a little over the last few years, although profits have actually held up.so, we need to change the corporate image.in the eyes of the public, a clearly defined pany image is the identity of the pany.it reflects the quality of their product or service.so, a good pany image enhances public recognition and increased popularity will translate into great trading volume and profits.we need to consider these items when changing our pany image.marketing munications, pricing strategy, sales strategy, customer service, publicity and promotions.so, if we consider that and do it very well, i believe our corporate image will be most perfect.i’d like to stop here, i hope you have found this useful.and if you

have any questions, i’d be happy to answer them now.thank you!

the......iaexcellentummaryandring toumostencouragingews.wehavedecidedtoostponethemakingofany ecificofferforanothermonth.thankyou formakingavailabletoutheinformatiowe needed.earlyimarchwewillcontactyouforadditional informatioanditructio.(四)信的正文(bodyoftheletter)sincerelyyours,(五)结束礼词(plimentaryclose)tonylao president(六)签名(signature)学内容而创设的。本模块主要包括三方面知识：

1、存款业务的含义及其地位和作用

2、贷款业务的含义、分类、地位以及诚信和贷款的关系

3、结算业务的含义和特点。

在学习这一教学内容之前学生已经掌握了储蓄存款等知识并对相关知识进行了充分的预习和准备，因此具备一定的理论基础,同时，很多学生在现实生活中有过在银行办理业务的亲身经历，拥有一定的实践经验。

本模块在此基础上，通过利用青春活泼的幻灯片形式来创设《天下无贼》电影“傻根的幸福和烦恼”的情境，以激活学生的学习兴趣和探究思维。以贴近社会生活的材料设疑，进一步培养学生分析经济现象的能力。

同时，通过对电影续集“傻根的幸福和烦恼”情境创设过程的逐步探究，培养学生合作探究的能力，并引导学生依次理解和识记商业银行存款业务、贷款业务和结算业务的相关知识。

另外，通过对“傻根贷款”的体验和同化过程，引导学生理解诚信在市场经济活动中的重要作用并帮助学生树立诚信价值观。

在简单的分析了本课的知识结构和情境教学意图后，我详细谈一下我的情境教

学过程。首先我将创设《天下无贼》电影“傻根回家”的情境开课。在电影中，傻根把六万块现金带上了回家的火车，也由此陷入了一连串的麻烦中。经过 讨论“傻根为什么想要把钱存进银行？傻根又为什么可．．．以把钱存进银行？”这样做就调动了学生的学习兴趣进而启发学生结合经典电．

影故事思考“究竟银行给社会提供了哪些安全便利的业务”从而就引出了新课内容。

在讲解新课的主教学过程中，我把电影续集 “傻根的幸福和烦恼 ”分为四个情境来完成：情境一：（课堂模拟傻根存钱）把课堂创设成为一个银行大厅，同学们就是银行的工作人员，老师扮演傻根的角色。就这样，傻根来到了银行大厅，想向银行的工作人员咨询存款业务的相关事宜。这时，老师启发学生思考：“如果你是银行的工作人员你会告诉傻根哪些信息？”通过这样的趣味性师生互动，充分发挥学生的主体作用，使学生深刻理解和掌握存款业务的含义。

情境二：“傻根贷款”：傻根回到老家后，想盖房娶个媳妇，可是现在物价上涨，六万块钱在农村根本盖不起一个房子，无奈之下，傻根就向银行提出了贷款申请。这时，银行的工作人员又应该告诉傻根哪些信息呢？

几年后，傻根家乡进行了新农村建设，傻根想和媳妇开家特色农产品连锁店，由于资金不足，于是他再次向银行提出了贷款申请，这次银行却拒绝了傻根的请求。请同学们想一想，以下哪个原因会导致银行拒绝傻根的请求。原来傻根之前还贷时没有按照贷款合同如期还款。看来他的开店梦只能延期了。

组织学生继续观察傻根生活的动向后，组织学生交流讨论：“情境中傻根先后向银行申请了哪种类型贷款？”“傻根的贷款会被银

行拒绝这说明诚信和贷款有什么关系？”学生通过这种参与合作式的教学过程，不仅掌握了贷款业务的含义和分类还理解了诚信在市场经济活动中的重要作用从而主动树立诚信价值观。

情境三：“傻根的发现”

傻根在多次存、贷款经验中发现，虽然每年的存贷款利率都有变化，但是相同期限内贷款利率是永远高于存款利率的。接着组织学生仔细分析银行业务流程图和存贷款利率表，同时启发学生思考“银行业务流程图和存贷款利率表说明了什么问题？存款业务和贷款业务在银行业务中的地位和作用是什么？”通过这样的分析探究活动带领学生理解存款业务的基础性作用和贷款业务的主体地位，揭示出贷款利息是银行利润的主要来源，同时培养学生合作探究能力。情境四：（傻根汇款）几年后，傻根的店终于开起来了，生意还十分火爆，于是傻根就使用了很多银行提供的信用工具或服务来进行商业活动，如利用汇票和支票给原料商汇款和转账。但是对此，银行会收取一定的服务费用。

组织学生观看完情境后并讨论：“傻根汇款、转账属于银行的什么业务？这种业务的最大特点是什么？除了汇款和转账外，还有哪些现象也是属于这种业务的？”通过这种讨论活动引导学生掌握结算业务的特点和含义，提高学生分析经济现象的能力。

情境的最后，我将提问：“同学们的周围有发生办理银行业务的真实事例吗？请讲出来和大家分享一下。”用交流讨论的方式与学生一起回顾本情境教学的相关知识点，把握重难点。激发学生为社会主义经济建设做贡献的情感，体

验美好的社会生活！以上就是我的汇报，敬请各位评委、老师、同学提出宝贵意见。谢谢大家！

in a , mastering modern bargaining theory and relevant knowledge is the foundation of negotiation and it is necessary to summarize the experience of others and ourselves to improve the negotiation skills.thank you!

一、履职设想和责任措施

我的履职设想和责任措施是：抓住机遇，更新观念，深化改革，加快发展。

抓住机遇，西部大开发给贵州各地带来了千载难逢的发展机遇，如六盘水境内，已开工的盘南电厂及即将上马配套的响水煤矿、发耳电厂、等大项目的开工建设，能否拿到这些大项目关系到贵州分行未来的前途和命运。因此，必须集全行之力，在行党委的领导下，组建专门班子，落实专办人员，与省分行公司业务处紧密配合，上下联动，打破常规，特事特办，与投资方建立密切的合作关系，想尽千方百计把响水煤矿、发耳电厂等项目争办到手，确保成功营销贷款。把大项目的争办作为实现贵州省农行可持续发展，确保实现跨越式发展目标重中之重的工作。

根据现代商业银行的发展要求和贵州经济发展特点，用前瞻性的眼光，找准优势，敢为人先，积极拓展新业务，提高业务创新能力。建立“以市场为导向，以客户为中心，以效益为目标”的机构组织体系和营销机制，一是以创新和一体化营销为手段，公司业务突出抓“大”。贷款投向重点支持电力、交通、煤炭、城市基础设施、教育卫生等行业。支持好有竞争实力和发展前景好的非公有制项目，大力发展低风险的票据业务。个人金融业务重点抓“好”，以客户为中心，以市场为导向，提高个人金融业务的综合效益。住户金融业务努力做精。贷款重点放在优质房开企业的“精品”项目上，创品牌效益。坚持以个人住房贷款为主，逐步完善以按揭成效为主要调控手段的风险控制机制，有效规避风险。把住房贷款办成我行的精品信贷业务。存

款工作继续抓“实”，寻找新的存款来源，重点放在对社会经济状况和主要行业发展状况进行研究，加强与计委、经贸委、财政、工商等政府经济管理部门的联系，了解政府投资计划和投资项目情况，细分客户，制定发展计划，确保对公存款的增存。储蓄存款要充分发挥“亿元所”、“星级所”的辐射效应和示范作用。在抓好传统业务的同时，继续抓好代发工资业务，加大银行卡发卡力度，采取奖励措施，调动员工发卡的积极性。全面巩固，发挥几大综合应用系统功能，提升经营管理水平和整体竞争水平。二是全面实施“三年规划”工程，向存款要效益，向贷款要效益，向资金营运要效益，向中间业务要效益，向节约财务支出要效益。

商业英语信函用语集锦 英语培训项目商业计划书 商务英语商业信函模板 商业英语广告语调查问卷 如何用英语写商业计划 商会交通安全委员会成立主持词

文章标题：商会交通安全委员会成立主持词 各位来宾、各位会长、各位理事：

营造一个良好的交通环境是构建和谐社会的重要内容，也是关系每一个市民切身利益的一件大事。为了充分发挥商会组织教育、服务会员的功能，经商会会长办公会研究决定，并在**市交警支队、南关交通大队具体指导下，今天我们**南安商会在这里召开理事会，宣布**南安商会交通安全委员会正式成立。今天参加大会的除了商会理事外，应邀参加的来宾有：

**交警支队副支队 何** **交警支队宣传处处长 郭东明

**交警南关大队大队长 徐玲荣

**交警南关大队宣传科科长 李农

**市委统战部工商经济处处长 杨连仲

以及驻**新闻单位的朋友们

首先让我们以热烈的掌声对各位领导、各位来宾、各位朋友亲临大会表示热烈的欢迎和衷心的感谢。

下面进行会议

手…(请放下)，不同意的请举手…(没有)，弃权的请举手…(没有)，全体鼓掌通过。

县首届十大道德模范、诚实守信模范个人。

同意同志担任县餐饮业商会会长的请举手…(请放下)，不同意的请举手…(没有)，弃权的请举手…(没有)，全体鼓掌通过。

食饲料商会成立大会。出席今天成立大会并在主席台就座的领导有：

市工商联党组书记蔡金旺，市粮食局局长李文砫，市畜牧兽医水产局局长苏建国，区委常委、统战部部长林伟，区人大常委会常务副主任吕仁安，市工商联副主席简志年，区政协常务副主席张学强，区政府副区长邱定峰，市饲料工业办主任、高级畜牧师吴锦瑞，区工商联主席魏泉龙，区民政局局长侯军等地市有关领导，以及区粮食饲料商会会长林国仁。在大会前排就座嘉宾有：市统战部、市粮食局、市畜牧兽医水产局、区委统战部、区工商联、区粮食局、区畜牧兽医水产局、区民政局、区发展和改革局、区经贸局、区技术监督局、区工商局、区环保局、区农办、区招商局、市粮油质检站、市五丰粮油交易信息服务公司、龙州科技园区、区生猪协会、区粮食饲料监督所等部门领导和东城街道党政领导，区龙华信用社、联社、兄弟商会代表以及龙津频道等新闻媒体记者，让我们以热烈掌声表示欢迎和衷心的感谢。

现在，我宣布：龙岩市新罗区粮食饲料商会成立大会隆重开幕！请大家起立，奏《国歌》……请坐下。今天大会有九项议程：

现在大会进行 接牌、接印，（请鼓掌）……

现在大会进行 务顾问魏泉龙承接证书，请鼓掌……

现在大会进行 XX年11月18日

尊敬的各位领导、尊敬的各位来宾、尊敬的各位会员： 大家下午好！（掌声）

今天秋高气爽，我们相约在美丽的珠江边召开广东省廉江商会 陈凡先生的报告中可以看出，成立广东省廉江商会非常有必要，各位廉江籍企业家也表现出很高的热情，筹备组做了大量的工作。同时也得到了民政厅的大力支持和指导，使得筹备工作顺利地进行和圆满的完成。

下面进行大会的 赞成的，请举手，（稍停）请放下

反对的，请举手，（稍停）请放下（没有），弃权的，请举手，（稍停）请放下（没有）。

下面进行大会的 下面请省讲话。

广东省廉江商会 到会的还有肇庆市县、市、区各党委、政府工作部门领导20余人，在粤各兄弟商会代表30与人，肇庆湖北商会会员60余人，社会名流以及部分老乡300余人，在这就不一一介绍了。对你们的到来表示最热烈欢迎!大会进行 吴建刚大校，有请肇庆市湖北商会荣誉会长黄伙有为肇庆湖北商会执行会长授牌。

有请广东省湖北商会监事长***为肇庆湖北商会监事长韩伟华授牌。

有请肇庆湖北商会会长周德贵为肇庆湖北商会副会长授牌。现在进行第六项，友好商会赠礼品仪式。

有请新当选的肇庆湖北商会会长周德贵讲话，掌声欢迎 谢谢周会长，接下来有请广东省湖北商会领导讲话： 最后，有请中共肇庆市委副书记、市政法委书记吴华钦讲话。谢谢吴副书记，现在有请广东省、肇庆市两级湖北商会机构成员和市领导上台合影留念。谢谢。

各位来宾、朋友们，成立大会的主要议程就顺利完成了，下面还要接着举行庆祝宴会，有请肇庆湖北商会会长周德贵致祝酒词。

第二篇：一份商业英语演讲稿 作业

Good morning, ladies and gentlemen, first, let me introduce myself.My name is Aileen.I work as a new Public Relations manager for the Westwood Brewery.I’m going to be discuss the brewery’s corporate image-----in particular whether it needs to be changed.My presentation will last about 15 minutes.I will be using PowerPoint for my talk.If you have any questions, I’ll be pleased to answer them at the end of my talk.As you can see, I am going to examine three points: first, the history, second, the product, and third, the markets.Let’s begin with the company’s history.Westwood Brewery, based in London, is a traditional company.It was founded in 1778.And it’s still a family firm.We continue to run as a family firm and this is important for the corporate image.As you know the present owner is Ben Westwood.There was a takeover bid.That wraps up that point.Now, I’d like to discuss the second point, the company’s product.We use traditional production methods to produce an imperial stout.It’s described as dark, immense, rich with a depth of burnt fruitiness, this beer is an ideal nightcap.Imperial stout is 50% stronger than any of the other beers in the export premium range.We also have horses.Like this.Do you remember that them delivering the beer to the local pubs at the last century? Yes.We

use it to deliver the stout.Ok.Let’s begin with the last point, the markets.We have make a larger which is European, a European type beer and sales have increased a lot over the last year.But, the production has actually dropped a little over the last few years, although profits have actually held up.So, we need to change the corporate image.In the eyes of the public, a clearly defined company image is the identity of the company.It reflects the quality of their product or service.So, a good company image enhances public recognition and increased popularity will translate into great trading volume and profits.We need to consider these items when changing our company image.Marketing communications, pricing strategy, sales strategy, customer service, publicity and promotions.So, if we consider that and do it very well, I believe our corporate image will be most perfect.I’d like to stop here, I hope you have found this useful.And if you have any questions, I’d be happy to answer them now.Thank you!

第三篇：商业竞聘演讲稿

商业竞聘演讲稿

商业竞聘演讲稿1

尊敬的各位领导、各位评委：

大家好！

非常感谢分行党委为我们提供这样一个展示自我、检验自我的舞台。我竞聘的职位也是企业文化部经理（即党委宣传部部长）。刚才两位竞聘者做了非常出色的演讲，使我在为他们喝彩的同时也倍感压力。不过，竞聘这个岗位我也有自己的特点和优势。我叫罗泺，今年35岁，中共党员，经济师。本人有良好的组织协调和文字综合能力，有基层宣传教育和群团组织治理工作经验，觉得自己可以胜任企业文化部经理这个岗位。

企业文化部（也就是党委宣传部）是党委的喉舌、是党委联系群众的桥梁和纽带，是我行精神文明建设的排头兵和方向舵。能在这个岗位上发挥自己的作用，做出自己的贡献，是我很久以来的愿望。假如这次我有幸在竞聘中胜出，我将秉承宣传部多年以来的优良传统，切实地履行部门职责，努力做好党的路线、方针、政策，金融工作大政方针和上级行党委决议精神的宣传教育工作；系统地组织好精神文明建设和职工队伍建设；认真落实优质服务的组织、督导工作；注重突出和创新我行企业文化特色；推动机关党务工作和团组织工作向有效率和系统、规范化方向发展。基于对企业文化部部门职责的理解和熟悉，我会在今后的工作中，突出抓四个重点：

一是培养职工“精、气、神”，重点放在培养职工的一种朝气、一种凝聚力。推行“人性化”的教育和治理机制，组织形式多样的主题活动，培养和激发员工蓬勃向上的'朝气，使职工聚精会神地投入工作、享受工作，保持良好的精神状态和工作热情，保持强烈的忠诚度和敬业精神，不是把我行工作作为一种“职业”，而是把它作为一种“事业”。强化企业文化理念的感性植入和推广普及，企业文化理念的教育，重点放在增进员工对我行的归属感、亲和力上，使xx行企业文化特色深入人心，并成为员工的自觉行动。规范和统一CIS形象识别系统的制作和宣传展示，使得我行的招牌、行名、行徽、行服、柜台内外形象标识、宣传牌、宣传栏、展板等等与我行形象有关的硬件设施，整合成一个有视觉冲击力的整体，体现我行独特的特色文化。

二是优质服务上突出抓“三化”。即品牌化、专业化、市场化。要在市场竞争中脱颖而出，我们必须树立xx行自已的品牌，除了打造品牌金融产品，我们要花大气力培养自己的“品牌员工”、“品牌服务”，将其进行大力宣传和形象包装后，向社会推出这些特色品牌，使这些品牌成为公众心目中的首选。在服务的专业化上，突出抓员工素质和服务水平的提高，使职工成为“行家里手”、“多面手”，面对复杂的客户需求，培养复合型的人才。面向客户市场的需求，大力推广和完善服务手段。引导员工改变“以我为中心”的服务意识，开展“换位思考”，把方便让给客户；延伸“一米线”后续服务，扩大代理理财范围；让“客服热线”真正热起来、使“投诉热线”真正起到亮丑的作用；开展“行长（主任）接待日制度”，拉近治理层与客户之间的距离；切实推行“首问负责制”，提高办事效率，杜绝推诿拖拉。

三是党、团组织建设突出找“位子”。在党组织活动和党员教育中，发动党组织和党员找准自己的“位子”，使他们熟悉到“党员”不仅仅是一张标签，不仅仅是一年收一次党费，促使党员在各自的岗位上发挥自己的先锋模范作用，并接受群众和客户的监督。切实发挥共青团组织的积极作用，在系统内创建更多、更高层次的“青年文明号”和“青年岗位能手”；创造条件，及时发现和总结、推荐“十佳杰出青年”人选；发挥短期合同制职工在团组织活动中的主力军作用。不仅要发现、总结推荐团组织和团员青年创建“青年文明号”和“青年岗位能手”，而且要让他们克服评选后“船到码头车到站”的思想，让他们充分发挥典型示范作用，并且务必使自己向更高的目标迈进。

四是抓“心理建设”。着眼于“先解决心情，再去做事情”，弄清员工所思所想，引导他们正确熟悉自己、正确对待困难，帮助员工确定人生目标。深入基层，调查研究，摸清动态，建立档案，进行个案分析和归纳总结，对症下药，有针对性地进行思想教育工作。

总之，假如我能够获得大家的信任，走上企业文化部经理这个岗位，我将尽心尽责、全力以赴地把工作做好！谢谢大家！

商业竞聘演讲稿2

尊敬的各位领导、各位评委，在座的各位同事：

大家好！

首先，感谢州公司党组、公司人力资源部能为我们提供展示个人才华和实现自我价值的机会。我叫xxX，退伍后就读于xxx省邮电学校，学习综合电信专业，并于毕业。来自xxx县电信分公司。今年25岁，共产党员。我本人参军，参加电信工作，干过线务员、营业员、营销员、技术支撑助理等工作。2年多来，我从事过传输、数据、九七系统、宽带调测、局域网、光纤城域网等维护工作。

我今天来参加商业客户部的竞聘有三个优势：

第一、我具有扎实的运行维护知识，有能力为商业客户部工作提供优越的技术支撑条件；

第二、我具有较强的求知欲望和积极向上的进取精神。在工作之余，参加南京邮电学院电子商务函授专科的学习，在实践中边学习边运用，努力提高自己的专业理论知识和实践能力；

第三、我具有较好的文化修养和年轻优势，并且适应能力强，能吃苦、敢于拼搏，有朝气、有闯劲。以上的优势加上对电信企业强烈的使命感和责任心，促使我今天走上州公司的竞职演讲台，来参与商业客户部技术支撑经理一职的竞聘。

我先介绍一下以前的一些工作：

宽带调测安装和维护，网吧维护、各单位局域网，光纤城域网维护和各单位话费包干、电脑的销售安装维护、IP超市安装维护以及做一些业务技术方面的资料。当时xxx县城ADSL用户有600多户，一个人面对这么多用户的维护工作，确实有些辛苦，但我始终把用户的事放在第一位，把公司的“用户至上，用心服务的”宗旨放在第一位，做好了公司领导安排的工作任务。

在竞争激烈的今天，价格战加剧的今天，有一支强有力的技术支撑队伍就可以减少客户流失。前一段时间，联通用低价格诱惑网吧想要把我们的.客户抢走，我们经过走访调查，大部份客户对我们的人员是满意的，服务是满意的，不管是在休息时还是在晚上12：00，我做到了只要电话一到我就随即到客户的网吧，这样客户对我们就有了感情，有了感情作为基础，开展工作也很顺利，虽然面对的是低价格诱惑，但是所有的用户还是选择了我们电信的ADSL及FTTX＋LAN；“大用户绝对不能丢失，也不能让用户感觉我们的服务差”，这是在联通介入网吧战争时，我首先给自己定的一个小小的目标。

从维护工作中也学到了好多知识，我在实践中边学习边运用，不但提高了自己的专业理论知识和实践工作能力；而且还积累了丰富的维护经验。

10月15日，根据州公司的“宽带普及风暴”的精神，结合xx县的实际情况，以深入挖掘宽带用户，激发客户的欲望为目标。在公司xx经理的安排和组织下对xx县城及各个乡镇大力进行ADSL业务宣传和联想电脑推广活动，此次风暴活动我们分为二个专项小组，深入到各个乡镇进行。并取得了优异的成绩。

基于以上一些工作实践和经验，我对今天所参加商客部技术支撑经理一职充满信心，下面我陈述一下我的认识和观点。

一、加强力量

商业客户部是为适应市场竞争需要对客户细分而建立的，面向商业客户提供个性化营销及服务的部门。随着市场经济的不断发展和通信需求量的不断增加，这些客户将会逐步成为各通信运营商争夺的焦点，所以加强商业客户部的力量是很有必要的。加强商业客户的技术力量也是势在必行。

二、积极的广告宣传和推广

对于电信企业而言，在激烈的市场竞争中，成本、技术、网络等要素都是可以模仿和取代的，只有企业的品牌、信誉是不可替代的。随着通信技术的飞速进步与普及，各电信企业提供的同类产品之间的差异越来越小。而正是这种微小的差异的存在，便产生出鲜明的品牌效应。客户走进电信市场，受一种认同感的驱使，毫不客气地放弃哪些在满足需求方面有微小差异的商品，而对超越同类商品差异的著名品牌商品爱不释手。因此可以看出好的广告和宣传在现代市场营销中是必不可少的一部分。

三、把握先机

商业客户市场较为广阔，潜力巨大，且用户属性较为复杂。随着市场经济的不断发展，商业客户的市场价格和利益回报必将成为各通信运营商争夺的焦点，谁把握先机，谁就将赢得主动权。因此，对商业客户的市场调查工作显得尤为重要，我们将通过市场细分与整合，逐步将其形成制度化、日常化、规范化，以便能随时掌握市场动态，同时为其它部门提供准确、完整的市场调查报告，实现数据共享，为公司的下一步决策提供依据。

四、细分客户、建立技术资料库

在确定商业客户的情况下首先对客户进行细分，商业客户的范围本身来说就非常广阔，有个体私营、集体经营、合资控股等等，其本身经营的范围和营销的手段多得数不胜数。因此，我们只有根据商业客户的本身价值、市场价值、当前市场所占份额、潜在市场的发展空间、未来的发展趋势等等进行细分，才能根据细分情况定位出重点服务对象、个性化服务对象和一般服务对象，然后建立客户动态档案库、个性化服务库和技术资料库，才能进一步完善和细化服务方式，提高本部门的运作效率。

五、当好助手

作为商业客户部技术支撑经理，我认为在当好本部门的“助手”外，还要负责一些重要的商业客户，如网吧和多媒体大户、经营性中小型商业客户的业务支撑、发展和管理工作，负责商业客户的营销管理、业务培养、潜在大客户的培育工作，负责宏观市场及个性化市场的跟踪调查工作，同时还要做好本部门的市场调查、档案和报表的管理等工作。

以上是我本人对技术支撑工作的一些很粗浅的想法和认识，不当和疏漏之处难免，希望在座的各位领导和同事给予批评指正，当然要把技术支撑工作做好，要依靠公司领导和部门的正确领导，依靠各部门的密切配合，同时还需要公司全体员工的共同努力才能完成。今天的竞聘，无论成功与否，这都是一次难忘的经历。

我的演讲完了，谢谢大家！

商业竞聘演讲稿3

尊敬的各位领导各位同事：

大家好！

我演讲的题目是“强化营销，争创一流佳绩。”我叫，大专学历，1988年进入建行，一直工作在个银岗位，自1993年以来一直担任所长职务。20xx年5月担任人民路分理处主任，当时，该所已经停业一年，客户流失严重，存款余额已经跌落到3300万元。我带领所员主动出击，扩大宣传，积极营销，开业后8个月新增存款2300万元，在一季度个银业务“金鸡报新春，建行送惊喜”的旺季营销活动中，真抓实干，积极进取，各项指标都完成了上级行下达的任务，取得全市综合排名第16名。截止今年5月底我所新增存款1400万元，借记卡、贷记卡、电子银行等业务都已超额完成全年任务。我竞聘的岗位仍是人民路分理处主任，我认为自己具有如下优势：

一、爱岗敬业，与优质客户及代工单位已经建立了良好的合作关系。

二、乐于奉献，勇于开拓，廉洁自律，具有良好的职业道德。

三、的基层管理使自己积累了丰富的工作经验和处理各种问题的应变能力。

如果竞聘成功，我将围绕分行所定任务指标开展以下几方面工作：

一、做好vip客户服务的发展和管理工作

分行核定我所总行vip客户指标15人，现已完成3人，任务还很艰巨。我所位于商业区，流动人口多，周围他行营业网点众多，为了占领更多客户资源，我们要广泛深入社区宣传，并设立理财窗口，在做好柜面服务的同时，建立客户信息档案，细分客户群体，设专人管理。以理财为主线，通过我行“利得盈”、“汇得盈”、“乐当家理财卡”“贷记卡“等高端产品在加强现有vip客户维护和管理的同时，在大众客户和优质代工单位中培养、挖掘更多的vip客户。将任务指标分配到人，根据每位所员维护和挖掘客户的多少给予不同的奖励。

二、强化市场营销

前台人员固有的营销方式与建行不断推出的新产品跟不上，通常是单一营销某种产品或者只单纯办理业务。我所制定了定期学习制度，将各种新产品的功能、特点介绍给大家，通过学习培训，对产品的了解认可，使大家转变观念，紧紧围绕以实现价值最大化为核心，以创造经济增加值为目的，针对不同客户，实行差异化营销，在营销中注意组合搭配，对富裕客户重点营销，实行上门服务，亲情问候等，提升优质客户对我行的依赖度。

三、大力发展中间业务

经初步测算，中间业务收入创造的费用前经济增加值高达60%以上，远远超过资产和负债业务。首先我所以“速汇通”实时到帐，功能全面的特点，大力营销给个体工商户，同时组合营销借记卡和电子银行业务，既增加了速汇通手续费收入，又扩大了借记卡发卡量。其次以创造经济增加值为目的'，调整存款结构，将客户两年以上定期存款逐渐引导为基金、保险业务，制定考核激励措施，调动所员营销的积极性，扩大中间业务收入，争取年底达到25万元。

四、加强内控、防范风险

随着金融业不断涌现的案件给我们敲起了警钟，作为网点负责人要把防范风险放在首位，对所员加强风险防范教育，提高认识，使大家形成尊规守法的良好习惯，把各项规章制度真正落实到位。以身作则，坚持授权制度，杜绝越权操作。平时对所员多督促检查，做到有错必究，违规必罚。多组织学习，吃透各业务的风险点，减少操作风险，保证各项业务健康稳定发展，争创一流佳绩。

以上是我的工作思路，请大家批评指正，无论竞聘成功与否，我都会百倍努力，无私奉献，实现自己的价值。

谢谢大家！

商业竞聘演讲稿4

尊敬的各位领导，各位评委：

大家好！今天，我能够站在这里，参加竞聘**农村商业银行支行副行长职位，深感荣幸和激动。莎士比亚曾经说过，自信是迈向成功的第一步。作为一名对银行事业充满热爱、无比忠诚的“银行人”，我勇敢地站在了这里，接受各位领导和评委的遴选，心中充满了一种崇高的使命感和责任感。

我叫**现任（**职位或在**工作），今年xx岁，大学国际金融专业(函授毕业)，大专学历。XX党校金融保险专业(函授毕业)，本科学历。90年参加农村信用社工作，先后在基层支行做过记帐员、综合柜员、信贷员、信贷组长。20xx年调入总部计划信贷科工作，负责信贷调查，1104报表，20xx年至今在总部风险管理部工作，信贷审查，1104报表多次荣获市行“先进工作者”称号。20xx年通过了全国首批《中国银行业从业人员资格认证》考试。

参加竞聘农村商业银行支行副行长这个职位，我具备以下优势：

第一，经验丰富，处事灵活。我自？？年进入银行系统以来，先后从事过**、**（岗位具体名称）等岗位，多年的银行工作经历，使我对农村银行的业务流程、工作方法、服务对象非常熟悉，积累了大量有用的经验。

第二，理论扎实，功底深厚。在实际工作中，我不仅坚持学习金融、经济、股改等方面的理论知识，运用理论解决实践中的问题；还注重调查研究，把实践经验上升到理论高度，不断探索银行的改革动向和管理方法。

第三，政治可靠，清正廉洁。我在政治上一向要求进步，自觉抵制各种腐朽思想的侵蚀，做到了思想上纯粹、作风上正派、行为上廉洁，坦坦荡荡做人，认认真真做事。

各位领导、各位评委：如果我竞聘成功，我将在行长的领导下，放开手脚，竭尽所能，从四个方面入手，为我行事业的快速发展做出最大的贡献。

一是更新思路，规范管理。理论指导实践，制度规范言行。正确的发展战略和合理的制度体系，可以有效地避免管理上的混乱和工作上的失衡。

二是知人善任，弹性管理。管理之要，在于用人。我将致力于建立一个优秀的员工队伍，继续深化用人机制改革，坚持绩效考核，坚持人尽其用，坚持能上能下的人事工作导向，不断加强人力资源管理，不断提高员工队伍的整体素质和创业能力。

三是以身作则，人本管理。其身正，不令自行；其身不正，虽令不申。我将实行人本管理，以身作则，严于律已，自觉遵守各项规章制度，自律、自强、自警、自醒，用人格魅力感召和团结员工，使他们“士为知已者死”，发挥最大的'潜能和力量。

四是从谏如流，开放管理。在新的岗位上，我还将充分尊重行长的意见，善于聆听董事会的指示，积极吸纳下属的建言，采取开放式、民主式管理，为同心同德谋发展、群策群力抓业绩搭建优良平台。

各位领导参与这次竞聘。我也深深知道，任何竞争都会有两种结局，如果我能够成功，我将以全部的激情投入新的岗位，再造人生新起点、再创事业新巅峰；如果不能够成功，我也将以平常心态来面对，更加努力地做好本职工作，勤奋学习，不断进取。

我的演讲完毕，谢谢各位的支持！

商业竞聘演讲稿5

尊敬的各位评委、各位领导，同志们:

大家好！

今天，我站在这里, 面对朝夕相处的领导和同事，心情非常激动。我本着进一步锻炼自己，为单位多做贡献的宗旨，积极响应的号召，参加农村商业银行办公室综合管理岗竞聘。

虽然早已和大家熟识了，但在这个特别的日子里，我还是要简单作个自我介绍。我叫，今年岁，年至今先后从事过、、、等工作，在岗位上也已经多年，曾先后荣获过荣誉称号，

我记得有这样一句话：我不能选择出生的时代，但可以用生命的灿烂为时代增光添彩；我不能决定生命的长度，但可以用加倍的风险拓展生命的宽度。此刻，我就是怀着这份对人生价值感悟的执着与信念，带着对事业的梦想与追求，走上这个舞台，接受大家的评判和组织的挑选。在此，我非常感谢各位领导和同事们给我这次竞争办公室综合管理岗竞聘的机会，这个岗位不仅仅是一种权利，更是一份沉甸甸的责任。在这次竞聘中，我想自身具有如下优势：

第一，我有强烈的思想意愿。自从事工作以来，就非常热爱我的职业，珍惜我的岗位，我没有因为服务态度问题与客户发生过矛盾，没有因管理问题让职工不满意，更没有在经济问题上犯过一次错误，始终如一的执行制度，落实要求，圆满的完成各项任务，现在我站在这里，就是想继续在在更重要的.岗位上有所作为、有所成就，继续为事业献工献力。

第二，我积极向上，团结同事。一直以来，我都很注重与同事们之间的关系，诚恳待人，尊重同事，关心同事，努力创造一种微笑、高效的工作环境，创造一个相互关心，相互帮助，相互支持的工作氛围。我相信“团结就是力量”，因为只有和同事们处理好关系，银行内部才能更和谐团结，才能创造出更多的价值，为银行业务的发展出更多力。

第三，我有较好的年龄优势。我正值而立之年，身体健康、精力充沛、斗志十足，接受能力快、适应能力强，能够完全适应当前高标准、严要求、快节奏，以及高强度、大负荷的工作量，我有能力、也有愿望把自己全部的精力投入到工作中，毫无保留、不遗余力的把工作做细、做实、做好，为事业的创新与发展贡献自己的微薄之力。

奥斯特洛夫斯基说过“把握生命里每一次机会，每一次挑战，让自己成为一枝自立自强的寒梅；不要害怕，不要畏惧，让自己成为一棵傲霜迎雪的松柏。”所以我今天鼓起勇气站在这里参加这次的竞聘。如果此次竞聘成功，我将不辱使命，开拓创新，用具体的行动和丰硕的业绩来回报领导厚爱和同志们的支持，如果失败，我也不会气馁，因为这就证明我还有进步的空间，证明我离上级的要求还有一段距离，这样就会给我更大的动力去完善自己，去充实自己，以迎接更多的挑战。输赢并不重要，重要的是我为事业的发展壮大而努力的心！谢谢大家！

商业竞聘演讲稿6

尊敬的各位领导、各位前辈：

大家好！

人们常用春深似海来形容大自然春色的浓郁。如今，我们商业银行呈现出的勃勃生机，不正是春深似海的一派春色吗？

今天，我沐浴在商业银行春深似海的一派春色中，站在竞聘中层副职的历史舞台上，不禁触景生情、浮想联翩。没有各位领导和各位前辈对我的关心、培养、支持和帮助，我不可能在商业银行温暖的怀抱里茁壮成长，更不可能登上竞聘中层副职的历史舞台。因此，请允许我向各位领导和各位前辈表示最诚挚的谢意和最崇高的敬意！

下面，我愿敞开心扉，向各位领导和各位前辈介绍一下我的基本情况，说说我的竞聘优势和今后努力的方向。

一、我的基本情况

我叫，今年X岁，中共预备党员，会计专业大学本科学历，助理会计师，来自支行会计岗位。

记得老一辈革命家张闻天曾经说过：“生活的理想，就是理想的生活。”X年X月，我大学毕业后，怀着对生活理想的憧憬和对理想生活的挚爱，光荣的成为商业银行这一和谐“大家庭”的一员，至今已走过X个春夏秋冬。年来，我先后在、两家支行从事会计专业工作。经过学习和实践，我积累了一定的工作经验和管理知识，完成了会计人员由单纯的核算型向经营管理型的角色转变，为未来事业的发展奠定了坚实基础。

二、我的竞聘优势

一是有扎实的专业理论知识。我是会计专业大学本科学历。参加商业银行工作X年以来，我一方面虚心向老同志请教，一方面坚持自学，逐步熟悉和掌握了农商行会计专业的基本理论、内控制度、操作规程及相关法律、法规，拥有了为客户提供优质高效服务的理论基础。

二是有丰富的工作实践经验。X年的营业网点前台工作实践，不仅提高了我的业务技能，也丰富了我的工作阅历，更磨练了我的意志品质。我能够熟练使用会计操作系统办理各类业务，让客户高兴而来、满意而归；能够严格自律、坚持原则，确保账务处理“五无”、“六相符”；能够认真履行会计分析和会计监督职责，当好支行领导决策的参谋。

三是有较强的工作协调能力。我能够协调好与客户之间的关系，靠沟通了解客户需求，靠信息把握营销商机，靠真诚赢得客户信任，靠热忱换取客户回报；我能够协调好与同事之间的关系，严以律己，宽以待人，助人为乐，不计得失；我能够协调好与支行领导之间的关系，服从领导，听从安排，恪尽职守，服务大局，在做好本职工作的同时，协助支行领导对会计工作进行组织和协调；我能够协调好与上级相关部、室之间的关系，主动接受并全力配合上级对支行的检查指导工作，努力使支行的会计工作再上新台阶。

四是有较高的政治思想素质。我出生并成长于一个“会计世家”，我的父亲、母亲留给我最宝贵的财富就是诚信、廉洁、敬业。通过多年的政治理论学习和实际工作锻炼，我能够树立正确的世界观、人生观和价值观。无论过去、现在还是将来，我都能永远守住“诚信、廉洁、敬业”这片净土。

三、今后努力的方向

中层副职岗位不仅仅是一种权利，更是一份沉甸甸的责任。如果竞聘成功，那么我将用实际行动化作对商业银行事业坚贞不渝的追求。

第一，加强学习，提高自身素质。

一是努力学习各种新知识和新技术，适应新形势发展的客观需求，贯彻执行好国家有关财经法规和商业银行各项财务会计规章制度及操作规程；

二是在思想上树立主人公观念，以全局为重，以事业为重，敢言、直言、能言、善言，把自己的才智毫无保留的贡献出来，不计个人得失，不当摆设；

三是在工作中维护商业银行形象，维护班子形象，讲团结，顾大局，摆正位置，当好主角，做到个性服从党性、感情服从原则、主观服从客观，做到服务不缺位、主动不偏位、融洽不空位，让领导放心，让同事满意。

第二，履行职责，强化决策管理。

一是组织好会计核算，真实、准确、及时、完整的提供会计信息，严格岗位分工及岗位轮换，规范操作流程，防范操作风险，确保会计业务的正常开展；

二是本着严格、优化的原则，组织拟定好日常会计检查计划，定期进行重点检查、全面检查或专项检查，对检查出的问题及时进行纠正，并对上级检查及外部审计等发现的问题落实好整改措施；

三是做好日常前台柜面工作，对重点会计业务进行严格管理，用管理提升效益。

第三，开拓进取，创新工作方法。

一是牢固树立创新是工作灵魂的理念，在思想深处坚定商业银行是资本充足、内控严密、营运安全、服务优质和效益良好的现代金融企业的必胜信念；

二是不断创新会计管理和监督机制，对业务发展过程中存在的问题进行专题分析研究，提出改进建议；

三是坚持内抓管理、外抓营销并重，促进内控和业务共同发展。

第四，拓展理念，打造服务品牌。

一是树立“银企双赢共谋发展”的服务宗旨，秉承“心系商业银行业务拓展”的服务理念，追求“我与商业银行共发展”的服务目标，深刻领会服务就是品牌、服务就是管理的'内涵；

二是全面实施服务环境规范、服务形象规范、柜台服务规范、会计流程规范和检查督促规范，以熟练的技能为客户提供比其它银行更加优质和更具特色的服务，从客户的利益出发，永远把客户的需求放在首位；

三是与时俱进，外向牵动，扩大会计服务的深度和广度，使柜台成为商业银行对外宣传的“桥头堡”，当好商业银行优质服务的“排头兵”。

尊敬的各位领导、各位前辈，当我的竞聘演讲即将结束时，不禁又一次触景生情、浮想联翩。对于我来说，最重要的不是竞聘的结果，而是展示、锻炼和认识自我的过程。我也许还不够成熟，也许还有这样或那样的欠缺，但我会努力努力再努力，不断完善自我，追求自我，超越自我，做一个全面发展的人。西方一位哲学家说过：给他一个支点，他会把地球撬起来。我要说的是：给我这个职位，我一定会做得更精彩！因为我坚信：商业银行呈现出的勃勃生机，将永远是春深似海的一派春色！

谢谢大家！

商业竞聘演讲稿7

尊敬的各位领导，各位评委：

大家好！

今天，我能够站在这里，参加竞聘xxxx农村商业银行支行副行长职位，深感荣幸和激动。莎士比亚曾经说过，自信是迈向成功的第一步。作为一名对银行事业充满热爱、无比忠诚的“银行人”，我勇敢地站在了这里，接受各位领导和评委的遴选，心中充满了一种崇高的使命感和责任感。

我叫xxxx现任（xxxx职位或在xxxx工作），今年xx岁，大学国际金融专业(函授毕业)，大专学历。xx党校金融保险专业(函授毕业)，本科学历。90年参加农村信用社工作，先后在基层支行做过记帐员、综合柜员、信贷员、信贷组长。调入总部计划信贷科工作，负责信贷调查，1104报表，至今在总部风险管理部工作，信贷审查，1104报表多次荣获市行“先进工作者”称号。通过了全国首批《中国银行业从业人员资格认证》考试。

参加竞聘农村商业银行支行副行长这个职位，我具备以下优势：第一，经验丰富，处事灵活。我自？？年进入银行系统以来，先后从事过xxxx、xxxx（岗位具体名称）等岗位，多年的银行工作经历，使我对农村银行的业务流程、工作方法、服务对象非常熟悉，积累了大量有用的经验。

第二，理论扎实，功底深厚。在实际工作中，我不仅坚持学习金融、经济、股改等方面的理论知识，运用理论解决实践中的问题；还注重调查研究，把实践经验上升到理论高度，不断探索银行的改革动向和管理方法。

第三，政治可靠，清正廉洁。我在政治上一向要求进步，自觉抵制各种腐朽思想的侵蚀，做到了思想上纯粹、作风上正派、行为上廉洁，坦坦荡荡做人，认认真真做事。

各位领导、各位评委：如果我竞聘成功，我将在行长的领导下，放开手脚，竭尽所能，从四个方面入手，为我行事业的快速发展做出最大的贡献。

一是更新思路，规范管理。理论指导实践，制度规范言行。正确的发展战略和合理的制度体系，可以有效地避免管理上的混乱和工作上的失衡。

二是知人善任，弹性管理。管理之要，在于用人。我将致力于建立一个优秀的员工队伍，继续深化用人机制改革，坚持绩效考核，坚持人尽其用，坚持能上能下的人事工作导向，不断加强人力资源管理，不断提高员工队伍的整体素质和创业能力。

三是以身作则，人本管理。其身正，不令自行；其身不正，虽令不申。我将实行人本管理，以身作则，严于律已，自觉遵守各项规章制度，自律、自强、自警、自醒，用人格魅力感召和团结员工，使他们“士为知已者死”，发挥最大的'潜能和力量。

四是从谏如流，开放管理。在新的岗位上，我还将充分尊重行长的意见，善于聆听董事会的指示，积极吸纳下属的建言，采取开放式、民主式管理，为同心同德谋发展、群策群力抓业绩搭建优良平台。

各位领导参与这次竞聘。我也深深知道，任何竞争都会有两种结局，如果我能够成功，我将以全部的激情投入新的岗位，再造人生新起点、再创事业新巅峰；如果不能够成功，我也将以平常心态来面对，更加努力地做好本职工作，勤奋学习，不断进取。

我的演讲完毕，谢谢各位的支持！

商业竞聘演讲稿8

尊敬的各位领导：

大家好！

首先，在这里让我感谢领导给了我一次展现自我的机会，让我在人生舞台上展现自我，让我在挂职间学习、锻炼，提升自我。也要感谢分行给我们创造了这次公开、公正、公平的竞聘机会，让我们可以在这里展现自己的风采，也给了我们一次交流的机会。同时，更要感谢多年来一直关心、帮助和爱护我的领导和同事们，是你们给了我信心和勇气，让我敢于站到这个演讲台上畅想未来。今天能有机会参与支行行长的竞聘，我心情非常激动。

根据省分行的改革思路，我行已实行了“公司业务上移，个人业务下沉”战略，对网点功能进行重新定位。网点分为精品网点、多功能网点和一般网点。支行目前是多功能网点，正在报批精品网点。网点作为银行最基层的经营单位，经营目标是效益最大化。我行20xx年的经营目标是：以“三个经营”和省行、支行经营方针为指导，以加强内部管理为保障，充分利用网点资源，大力发展个人银行业务和中间业务，全面提升网点的经营效益，努力实现储蓄存款新增4200万元，中间业务收入50万元，利润新增20%，同时完成支行下达的其他各项考核指标，确保全年无案件、无事故发生。

针对以上这些目标，作为银行支行行长我计划从以下几个方面着手去实现：

一、大力拓展中间业务，提升盈利能力。我行的中间业务主要来源于结算收入、银行卡收入和代收、代发手续费收入，收入来源渠道较窄。明年，我办将在继续加大原有中间业务产品营销的基础上，不断拓宽新的收入渠道，增加中间业务收入。具体思路是：1、深入到各大市场，营销“速汇通”；2、与花地房地产有限公司联系，争取明年交楼的`万贤苑300多户的代扣费业务，并以此为契机，进而争取该公司属下中鹏物业管理公司的和区府宿舍共1000多户的代扣费业务；3、充分调动全办员工的营销积极性，在实行柜台流程再造后，把压缩的后台人员充实到营销岗位，在大堂设置机动营销人员，加大对柜台代理保险、代理基金、代理国债、银证通的营销力度，增加代理证券手续费收入；4、向存款额大的客户营销个人委托贷款业务。

二、加强个贷管理，发展个人资产业务资产业务是高风险业务，在发展业务时，我办将注重风险的防范，严格把好风险控制关，对每一笔个贷都认真落实贷前调查，上门实地察看抵押物，严格控制放贷成数。发展目标以代发工资、我行的VIP客户、收入稳定的公务员、事业单位等目标客户为主，同时，计划与区个体协会联系，举办一次个贷业务宣传活动，为有资金需求、信用好、有抵押物的工商个体办理生产经营性个人贷款。

三、加强员工队伍建设，提高员工素质和网点服务质量。员工是网点最重要的资源。加强员工队伍建设，充分发挥员工的工作积极性，是网点负责人的重要工作之一。我认为：作为网点负责人，除了要发展业务，还应该带好队伍，对员工的成长负责，为员工提供良好的发展空间。首先应多给予员工人文关怀，尽量为员工排忧解难，工作中多给予员工赞扬和激励，在网点营造一种轻松、和谐的工作氛围。其次，要多组织员工进行各种培训，在办事处形成良好的学习氛围，提高员工素质。继续推行有效的激励与约束机制，建立科学的考核办法，主要体现在对绩效工资网点实行二次分配上，实行彻底的同工同酬，真正体现多劳多得、奖勤罚懒、奖优罚劣的分配原则，拉开收入差距，对工作起到积极的促进作用。

四、经营客户，提高优质客户群体占比，开辟储蓄存款新增长点我行位于黄埔大道西旁，对面是区政府，毗邻南海黄埔，其所在区域是天河区行政、生活的中心，临近居民较密集，客户资源相对较丰富，该区域一直是金融机构必争之地。在以我行为中心的前后300米范围内，聚集了6家商业银行，金融竞争异常激烈。经过的发展，该办已吸收、积累了大量的客户，目前已有客户44，000户，储蓄存款余额为19，300多万元，但是户均存款仅4，300元。可见，本办个人客户总量虽不少，但低端客户占绝大多数，造成业务量大，办理业务人多，客户等候时间长，难以吸引、留住优质客户，存款增长有限。

五、加强内控基础管理，防范风险银行是经营风险的行业，风险防范是银行一项常抓不懈的基础工作。作为网点负责人首先要正确认识、处理业务发展和风险防范的关系，认识规章制度是我们各项业务。

商业竞聘演讲稿9

尊敬的各位领导、各位前辈：

大家好！

人们常用春深似海来形容大自然春色的浓郁。如今，我们xx商业银行呈现出的勃勃生机，不正是春深似海的一派春色吗？

今天，我沐浴在xx商业银行春深似海的一派春色中，站在竞聘中层副职的历史舞台上，不禁触景生情、浮想联翩。没有各位领导和各位前辈对我的关心、培养、支持和帮助，我不可能在xx商业银行温暖的怀抱里茁壮成长，更不可能登上竞聘中层副职的历史舞台。因此，请允许我向各位领导和各位前辈表示最诚挚的谢意和最崇高的敬意！

下面，我愿敞开心扉，向各位领导和各位前辈介绍一下我的基本情况，说说我的竞聘优势和今后努力的方向。

一、我的基本情况

我叫xx，今年X岁，中共预备党员，会计专业大学本科学历，助理会计师，来自xx支行会计岗位。

记得老一辈革命家张闻天曾经说过：“生活的理想，就是理想的生活。”xxxx年X月，我大学毕业后，怀着对生活理想的憧憬和对理想生活的挚爱，光荣的成为xx商业银行这一和谐“大家庭”的一员，至今已走过X个春夏秋冬。X年来，我先后在xx、xx两家支行从事会计专业工作。经过学习和实践，我积累了一定的工作经验和管理知识，完成了会计人员由单纯的核算型向经营管理型的角色转变，为未来事业的发展奠定了坚实基础。

二、我的竞聘优势

一是有扎实的专业理论知识。我是会计专业大学本科学历。参加商业银行工作X年以来，我一方面虚心向老同志请教，一方面坚持自学，逐步熟悉和掌握了农商行会计专业的基本理论、内控制度、操作规程及相关法律、法规，拥有了为客户提供优质高效服务的理论基础。

二是有丰富的工作实践经验。X年的营业网点前台工作实践，不仅提高了我的业务技能，也丰富了我的工作阅历，更磨练了我的意志品质。我能够熟练使用会计操作系统办理各类业务，让客户高兴而来、满意而归；能够严格自律、坚持原则，确保账务处理“五无”、“六相符”；能够认真履行会计分析和会计监督职责，当好支行领导决策的参谋。

三是有较强的工作协调能力。我能够协调好与客户之间的关系，靠沟通了解客户需求，靠信息把握营销商机，靠真诚赢得客户信任，靠热忱换取客户回报；我能够协调好与同事之间的关系，严以律己，宽以待人，助人为乐，不计得失；我能够协调好与支行领导之间的关系，服从领导，听从安排，恪尽职守，服务大局，在做好本职工作的同时，协助支行领导对会计工作进行组织和协调；我能够协调好与上级相关部、室之间的关系，主动接受并全力配合上级对支行的检查指导工作，努力使支行的会计工作再上新台阶。

四是有较高的政治思想素质。我出生并成长于一个“会计世家”，我的父亲、母亲留给我最宝贵的财富就是诚信、廉洁、敬业。通过多年的政治理论学习和实际工作锻炼，我能够树立正确的世界观、人生观和价值观。无论过去、现在还是将来，我都能永远守住“诚信、廉洁、敬业”这片净土。

三、今后努力的方向

中层副职岗位不仅仅是一种权利，更是一份沉甸甸的责任。如果竞聘成功，那么我将用实际行动化作对商业银行事业坚贞不渝的'追求。

第一，加强学习，提高自身素质。一是努力学习各种新知识和新技术，适应新形势发展的客观需求，贯彻执行好国家有关财经法规和商业银行各项财务会计规章制度及操作规程；二是在思想上树立主人公观念，以全局为重，以事业为重，敢言、直言、能言、善言，把自己的才智毫无保留的贡献出来，不计个人得失，不当摆设；三是在工作中维护商业银行形象，维护班子形象，讲团结，顾大局，摆正位置，当好主角，做到个性服从党性、感情服从原则、主观服从客观，做到服务不缺位、主动不偏位、融洽不空位，让领导放心，让同事满意。

第二，履行职责，强化决策管理。一是组织好会计核算，真实、准确、及时、完整的提供会计信息，严格岗位分工及岗位轮换，规范操作流程，防范操作风险，确保会计业务的正常开展；二是本着严格、优化的原则，组织拟定好日常会计检查计划，定期进行重点检查、全面检查或专项检查，对检查出的问题及时进行纠正，并对上级检查及外部审计等发现的问题落实好整改措施;三是做好日常前台柜面工作，对重点会计业务进行严格管理，用管理提升效益。

第三，开拓进取，创新工作方法。一是牢固树立创新是工作灵魂的理念，在思想深处坚定商业银行是资本充足、内控严密、营运安全、服务优质和效益良好的现代金融企业的必胜信念；二是不断创新会计管理和监督机制，对业务发展过程中存在的问题进行专题分析研究，提出改进建议;三是坚持内抓管理、外抓营销并重，促进内控和业务共同发展。

第四，拓展理念，打造服务品牌。一是树立“银企双赢共谋发展”的服务宗旨，秉承“心系商业银行业务拓展”的服务理念，追求“我与商业银行共发展”的服务目标，深刻领会服务就是品牌、服务就是管理的内涵；二是全面实施服务环境规范、服务形象规范、柜台服务规范、会计流程规范和检查督促规范，以熟练的技能为客户提供比其它银行更加优质和更具特色的服务，从客户的利益出发，永远把客户的需求放在首位；三是与时俱进，外向牵动，扩大会计服务的深度和广度，使柜台成为商业银行对外宣传的“桥头堡”，当好商业银行优质服务的“排头兵”。

尊敬的各位领导、各位前辈，当我的竞聘演讲即将结束时，不禁又一次触景生情、浮想联翩。对于我来说，最重要的不是竞聘的结果，而是展示、锻炼和认识自我的过程。我也许还不够成熟，也许还有这样或那样的欠缺，但我会努力努力再努力，不断完善自我，追求自我，超越自我，做一个全面发展的人。西方一位哲学家说过：给他一个支点，他会把地球撬起来。我要说的是：给我这个职位，我一定会做得更精彩!因为我坚信：xx商业银行呈现出的勃勃生机，将永远是春深似海的一派春色！

谢谢大家！

商业竞聘演讲稿10

尊敬的各位领导、各位评委，在座的各位同事：

大家好！

我先后从事过储蓄等工作。工作中，我深知一份耕耘，一份收获。由于工作出色，曾被评为信贷经营先进集体，个人也多次被评为先进个人及优秀“客户经理等荣誉称号。

今天之所以走到讲台上参加银行岗位竞聘演讲，除了我对自己能力的自信外，还有以下几点优势：

第一、我具有较高的政治素质。

第二、热爱金融事业，具有丰富的工作经验。

第三、我具有较强的组织管理能力。

如果承蒙领导厚爱，让我走上商行副行长的`领导岗位，我将不负众望，不辱使命，勤奋工作。具体做到以下几点：

第一，真诚讲团结。

第二、要树立经营、发展多赢的观念。

第三、积极协助行长做好资金筹借，吸收存款工作。

各位领导，评委，岁月有情时光荏苒，山长水远时不我待。我年富力强，有激情，有胆识，有思想，有韧劲，更有一颗上进心。如果竞聘成功，我知道，那里凝结的不仅仅是我个人的汗水，更凝结了各位领导、各位评委和各位同仁的无限信任和期待，我将不负重托，不辱使命，会以百倍的信心和百倍的努力，为我国金融事业的发展而奋斗终生!

商业竞聘演讲稿11

尊敬的各位领导、同事们：

大家好

俗话说：“平静的湖面，炼不出精悍的水手，安逸的环境，造不出时代的伟人。”我深深地懂得，做好以后的工作，光坐而论道、纸上谈兵是无济于事的，重要的是脚踏实地地去干。我感谢组织能给我一个施展抱负的空间，给我一个展现自我的平台。我愿将此次竞岗的激励化做永恒的动力，不断完善自己、开拓潜力，勇于争峰，刷新业绩。

我今天之所以竞聘这一职位，我具有以下优势。

首先，我有做好工作的具体思路和措施。商业银行在董事会的正确决策和经营班子的正确领导下，经过全体员工的共同努力，取得了令人瞩目的成绩，不仅在经营上实现了跨越式的发展，而且在管理体制、经营模式、用人机制等方面都展示了勃勃生机。作为亲眼见证这些变化的一名老员工，我对商行的发展前景充满了信心。

其次，我具备良好的思想品质和爱岗敬业、甘于奉献的精神。十多年的工作经历，无论是在哪个单位、哪个岗位，我都十分注重加强政治思想修养，思想上积极向党靠拢，行动上自觉服从党的利益，牢固树立正确的人生观、价值观。特别是进入商行以来，面对全新的业务和繁杂的工作，我没有退缩，积极抓住各种机会努力学习，不仅在最短的时间内适应了工作的需要，而且在工作中发挥了一名共产党员的先锋模范作用。

第三，我具备担任人力资源管理部xx中心经理的素质和能力。我是大学本科中文专业毕业，具有金融经济师职称和中教二级职称，具备了xx中心经理所需的硬件条件；从开业至今，我一直在办公室从事文秘工作，大到工作报告的起草，小到电话通知开会，公文的起草和核稿，简报信息的撰写与编发，行报的编辑和供稿，对外宣传材料的撰写，无论大事小事我均认真对待，圆满完成，对商行的整体情况比较熟悉。多年的工作实践，使我对金融工作由陌生到熟悉、由熟悉到熟练，而且能够提出创新工作、促进发展的建议和主张，特别是在办公室综合工作岗位上作出了应有成绩。先后独立或参与制定公文处理办法等办公室工作等管理制度的制定，在行外刊物上发表15篇论文及通讯。经自身努力，通过了经济师考试，并获得全行业务考试第11名，持证上岗考试第1名的.好成绩。多年的秘书工作经验使我具备了较强的综合管理能力。我91年参加工作，有5年的教师工作经历，从起至今，又一直从事办公室工作，既有一定的文字能力，又有一定的人事管理经验。我还具有求实认真的工作态度。工作责任心强、适应能力强、肯钻研是我的一大特点，在做任何事情时，我都力求完美，碰到难题会想方设法解决。多年的办公室工作经验、秘书工作和曾担任团委书记的工作经历还培养了我一定的组织、管理、综合、协调能力，具备了所聘职位要求的素质和能力。

各位领导，古人曰“不可以一时之得意，而自夸其能；亦不可以一时之失意，而自坠其志”，竞争上岗有上有下，无论上、下，我都将以这句话自勉，一如既往地勤奋学习、努力工作；同时也希望能借此机会找出差距，取长补短，争取“百尺竿头、更进一步”。

最后以一首自编的对联来结束演讲：

上联是“胜固可喜，宠辱不惊看花开”

下联是“败亦无悔，去留无意随云卷”

横批是“再接再厉”。

谢谢！

商业竞聘演讲稿12

各位领导、同志们：

大家好！

今天我竞聘的岗位是个人业务部经理。

在这里我以平常人的心态，参与这次三年一度的岗位竞聘。首先应感谢领导为我们创造了这次公平竞争的机会！对此，我十分珍惜这次机会，实现自己的人生价值。

下面从四个方面向各位评委和代表陈述我的竞聘报告。

一、工作简历

我现年46岁，中共党员，大学文化程度，经济师职称。20xx年4月至20xx年10月在XX县团委任干事，同时参加全国第一批路线教育，20xx年10月至20xx年8月在XX地质学院读书，20xx年9月至20xx年3月在地矿系统工作先后任组织干事、团委书记、野外分队党支部书记兼分队长、党办主任、政治处主任等职，20xx年3月至20xx年12月在XX区工作先后任纪检委副书记、政法委副书记、街道办事处党委书记兼主任、经委主任等职，20xx的12月至今先后任XX信用社主任、XX支行行长、XX支行行长、纪检委副书记、筹资处副处长、个人业务部副经理。

二、工作目标

如果在竞聘中我能得到大家的理解和支持，我在聘期内工作目标是：力争在20xx年使我行储蓄存款达到29亿元纯增16亿元，发放个人消费贷款11亿元纯增9亿元，发卡量达到26万张纯增15万张，卡内存款达到2.4亿元纯增1.35亿元，卡均存款900元，中间业务收入在3年内实现660万元，占三年利润平均数的3.5%。经过努力在全市金融行业中个人业务工作要上档次，争一流，从而使我行的发展步入一个新的阶段，成为一家更具竞争实力和影响力的金融机构。

三、工作思路和措施

（一）、抓好社区优质服务工作，快速增加储蓄存款。

把社区服务这项活动作为今后一个时期的重要工作不断引向深入。

一是根据社区环境的变化不断改变本行进社区工作的范围、目标和切入点，经常与各办事处领导接触、沟通协商、达成共识开展工作；

二是要继续总结和推广好的经验和做法，促进和推动今后工作的开展，切实解决各支行间发展不平衡的问题；

三是既要宣传我行的发展现状又要进一步向居民介绍我行的业务种类和服务品种，更重要的是要掌握居民的消费能力和消费需求，制定相应的对策、出台一系列新的服务办法和措施，最大限度地满足客户的`需要，为客户提供全方位理财服务；

四是加强客户经理队伍的建设，要把各支行业务精、能力强、品质好的员工充实到客户经理队伍中来。从而达到提高商行的知名度，集结人气增强我行实力的目的。

（二）、根据客户的需要不断发展新的消费贷款业务品种

同时制定相应的考核管理办法，严格要求从事个人信贷工作的员工认真履行信贷工作职责，保证我行信贷资金的安全。把现有的个人贷款业务品种进行分类整理，针对客户的收入水平、消费能力、消费趋向等各种特征有针对性的形成组合后推荐给居民。特别是住房抵押贷款、汽车消费贷款等热点贷款要加大推广力度，提高贷款发放数量。消费贷款工作中特别要注意发挥“个人消费贷款中心”贷款品种全、营业时间长、客户选择贷款品种更加灵活方便的特点，充分发挥“个人消费贷款中心”的作用，把我行的各项消费贷款工作扎实有效地的开展起来，以此来满足居民的贷款需求。同时开发综合信贷业务系统，以降低贷款风险，提高工作效率，保证资金安全。

（三）、大力发展中间业务，培植新的利润增长点

根据我行的规模和地位，准确细分市场，制定长远规划，发挥本行的优势与特点。具体开展好如下几项传统中间业务：代收业务类：代收水费、代收电费、代收电话费、代收手机费、代工商管理费、代收保险金、代收财政费。代付业务类：代替发工资、代替发福利费、代替发养老金、代替发保险理赔金。代售火车票。代理业务类：代理投保、银证通、银证转帐。

根据当前国内的金融环境和实际情况，我行可采取下列策略来发展中间业务。新产品开发需经立项、验收合格后正式投放市场。建立中间业务考核指标体系，促进中间业务的发展。把中间业务的发展纳入经营目标责任制，作为考评业绩、评先的重要依据。在发展传统中间业务的基础上，重点引进和开发高层次的中间业务，开展高起点、高科技、高收益的中间业务如：远期结售汇、代理发行，承销、担保等各类衍生交易，以高科技服务取胜于同业。开展代理路、桥、高速公路收费，自动转账交易等品种，不断拓展中间业务品种，实现收益多元化，提高经营效益。

（四）、在发展传统业务中，依托科技优势，加大创新力度，积极开发新的金融工具。

注入创新机制，加快金融电子化建设，提高传统业务的科技含量，向业务多元化发展。针对不同的消费层次和服务需求，扩充“金鹤卡”的增值服务，争取开通金鹤卡与外行卡的卡卡转账业务、跨行跨地存款业务和在港澳地区消费业务。同时着重下力气保持金鹤卡现有的全国城市商业银行交易成功率排名第三的成绩。把自助银行的开办工作作为今后工作的重点。针对我行将要进行的系统升级工作，我们将组织人力、抽出专门时间在科技部、结算部的协助下、参考支行意见搞好金鹤卡业务的升级需求。向人民银行申请发行贷记卡以完善我行的银行卡品种，进一步缩小我行与其他银行在银行卡功能上的差距。继续开发POS划卡消费市场，把POS商户的开发与客户经理的日常工作结合起来，鼓励支行家家都发展自己的特约商户。开展“有奖消费”活动，对消费量大的客户和收银员进行奖励，以激发客户用卡消费、收银员受理金鹤卡的积极性。

四、自身优势和竞聘态度

各位领导、各位同仁，我所以参与这次岗位竞聘，主要基于以下几点：

（一）我具备金融领导干部的基本素质和经验。能够严格要求自己，恪尽职守，廉洁勤政，熟悉金融业务的操作规程，具有独立操作技能。

（二）我崇尚现代管理理念。坚持以人为本，重视企业文化。勤于思考，热衷实践。能够充分发挥主观能动性，开拓创新，注重实效。

（三）我注重团队意识。能够团结同志，与人共事。比较理解人，关爱人，包容人。善于协调关系，增强凝聚力，形成整体合力。

（四）我具备政策法律观念。深知银行工作的政策性、法规性比较强，既要竭诚为经济建设和人民生活服好务，又要依法合规经营。

（五）有多年支行和部门的工作经验，使我熟悉银行经营管理的各个环节，尤其熟悉个人业务工作，有利于推进个人业务部整体业务的发展。

如果通过这次竞争，自己没有被竞聘上，我也会加倍努力，干好工作，请领导和同志们放心！最后我要感谢各级领导对我的鼓励和鞭策，同时也感谢在座各位对我的理解和支持。我愿与大家共创美好的未来，迎接商行辉煌灿烂的明天。

谢谢大家！

第四篇：英语商业书信

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Chapter I Establish the Business Relationship

1.Requesting introduction to obtain business

Dear Mr.Jones: We have been exporting cordless headphone for more than 12 years and are now desirous of opening connection with the most reliable firm in your country.We shall be obliged therefore, if you will introduce us to any capable concerns that are interested in cordless headphone business.As for our standing and activities, we are permitted to mention First Commercial Bank, Taipei, as a credit reference.Any information with which you may favour us will be greatly appreciated and we earnest for your reply.Sincerely

2.Asking for introduction of a possible agent

Dear Sirs: We wish to sell our automatic copying machine in your country, and should like to be put in touch with a company or individual who would be willing to represent us.On our part we can offer up to Bright copy machines with an international reputation, which have already been sold in many countries in Europe.The representative we are looking for should be experienced in this field, already doing the business with buyer of office equipment, and having contacts with suitable outlet.Please kindly introduce us to some of the most reliable exporters.We look forward to hearing from you in the very near future.Sincerely

3.Offering the services of selling agent

Dear Sirs: We understand that currently you do not have an agent in Taiwan and we would like to offer our services to you.For the past 5 years, we have been selling various of durable goods to wholesalers and large retailers in all part of Taiwan, and have built up a considerable number of well established connections showing excellent business results.We are now having enough capability to expend our sales, and if you would agree to grant us as a sole agency, we will devote full attention to establish your products in Taiwan market.We have enclosed company profile to give you an idea of a list of services we can provide.If you are interested in our proposal, we will be please to provide our bank and trade

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references.Sincerely yours, 4.Establish business relations with a company recommended by Chamber of Commerce

Dear Sirs: We have contacted with your Chamber of Commerce, who recommended you as a possible agent for our products in your country.We manufacture the Best brand calculators and wish to extend sales over the whole American.Our pocket calculators have been highly successful wherever they have been introduced, and we are confident that you will be able to build up a good market in a short time.Our catalog with the full range of our product is enclosed and you will notice that we offer a commission of 20% on all orders.Please advise us if you are interested in representing us as well as the volume of business you can do which would warrant our granting you as the sole agency in your country.Sincerely yours，5.Proposing to have business connection

Dear Sirs: Last week we had a opportunity to see a display of your products at the Taipei International Trade Fair, and we are most impressed with their quality and low prices.We would very much like to offer you our services as a trading firm.We would also like to mention that we have excellent connections in the trade and are full experienced with the import business for this type of product.In addition, we operate our own advertising agency, and we can utilize the latest marketing procedures quite efficiently.You can be sure of increasing your turnover considerably if we have the opportunity to promote sales of your products throughout Taiwan in the future.We look forward to your early reply.Sincerely yours，6.Asking for a reference

Dear Sirs: Thank you for your order of my 20 for electric typewriter Model No.NET-300.As this your first order with us and you have asked to be allow 30 days to remit payment, we would appreciated it if you could provide us with one or two credit references.Once we have contacted the credit reference you have supplied, we will immediately process your order and send you a confirmation letter that it has been shipped.We look forward to welcoming you as a member of satisfied companies who have been

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using our products.Sincerely yours，7.Selling products

Dear Sirs: As your name and address were listed in business weekly, we are writing to you with a desire to open account with you.We are one of Canada largest exporters of business machines.We handle a wide range of business machines product.This products include: copy machines, fax machines, answer machines, and telephone, etc.We have enclose our catalog listing the completed product lines handled by our company and list of whole sale price If you have any question or would like to discuss purchasing arrangements, please feel free to contact me.I will be more than happy to answer any questions which you may have.Sincerely yours，8.Establish an exclusive agency agreement

Dear Sirs: We have heard from our office in Taipei that you manufacture a wide range of printer and copy machines, and that you are thinking of expending into the Taipei market.We understand that you do not have any agent in Taipei at present, and for this reason we would like to offer our service to you.We would like to suggest a business tie-up between us with your company handling the manufacturing and our company taking care of the market and distribution.We have enclosed our company profile to give you an idea of a list of services we can provide.We will contact you by phone early next week to hear your opinion on a possible tie-up between our companies.Sincerely yours，9.Receiving the establishment relations

Dear Sir: Thank you for your letter of June 4 offering to act as our agent of the European region.We are very interested in your proposition.In fact, we have planned to expend into European region for quite some time and we certainly hope that this will give us the opportunity to do so.We would like to discuss the detail of establishing exclusive agency ties with your

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company and look forward to receiving a call from your Mr.Carter.Some of our detail we would like to discuss may include the shipping arrangements, commission base, and the import duties.I look forward to hearing from you soon.Sincerely yours, 10.Offering simple

Dear Sir or Madam: We are pleased to announce a new product we just introduced on the market.Our new MIDMIGHT SUN solar battery has a capacity of 75 HR, which is nearly twice the capacity of most existing batteries.We are sending our most update simple, price-list, and sales promotion literature for you to evaluate.We suggest that you’d take the advantage of enclosed order form to ensure that you will completely satisfied.Sincerely yours，11.Informing of the alteration of price

Dear Sir or Madam: From August 23, the prices of our products will be raised by 20%.We regret this, but this increase has become un-avoidable in view of rising costs of labor and raw materials Our new price list is enclosed and all order post after September 23 must be invoiced at the new rates.We regret very mach that it has been necessary to make this increase.Sincerely yours，12.Inquiring the reason of no order

Dear Sir or Madam: We have had the pleasure of receiving several orders from you over the past five years.However, as I was checking our list of special customers, we noticed that we haven’t contacted each other nor received any order from you in near 6 months.We then began to wonder whether we had done some thing which disappointed you.Or we did not have the exact product you wanted the last time we contacted each other? Or is it simply you do not need to order anything at this moment? Whatever the reason is, I would really like to know how you are doing and whether we can be of service to you.We would welcome your straightforward comments, thank you so much.Sincerely yours，

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13.Replying to client with first inquiry

Dear Sir or Madam: Thank you for your letter asking for our catalog of new bicycles.We have pleasure in enclosing of our illustrated catalog.In addition to our price list, we have also included some promotional materials which explain the product attributes as well as how to use them.Our bicycles are very fashionable and tremendously popular with your people in American and European If you place bulk order, you may receive up to 40% off the retail price, depending on the product.We appreciate you are interest in our product and hope to hear from you in the near future.Sincerely yours，14.Referring to a back reference

Dear Sir or Madam: New Century Trade Co.Ltd., 2757 26th Street Singapore has placed an order with us for $100,000 worth of merchandise and list you as a credit reference.We would appreciate you sending us information regarding New Century Trading Co.Ltd.’s credit rating.We are particularly interested in knowing how long Mr.Thomas Wilson the CEO of the company, has had an account with you and whether or not any of his debts are past due.We will, of course, keep any information we receive strictly confidential.Sincerely yours，15.Replying to the requiring of reference

Dear Sir or Madam: In response to your request for information about S.S.Taipei Company, we have enclosed the following summary of their activities with us.They own an office with the staff of 120 employees.Their annual purchase to US$50,000 and directors are quite responsible and reliable.This company has no large outstanding financial liabilities which we are aware of.We have done business with them for over 3 years and have found them definitely reliable.Please understand that this is information only represents our opinion and we take no responsibility for it.Sincerely yours，

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16.Declining to grant credit terms for the purchase

Dear Sir or Madam: We apologize for the delay in replying to your order for 80 Model EJ-828 high-speed microprocessors.As your company is under a rather debt load at the moment, we feel that adding our purchase on top of it might cause cash flow difficulties.We would, of course, be happy to provide you with the high-speed microprocessor on a Cod basis.When your financial situation has eased a little, we would welcome the opportunity to consider granting you credit terms.We would very much like to accommodate your needs and hope that our suggestion is of some help, we look forward to hearing from you.Sincerely yours，17.Requesting for an introduction

Dear Sir or Madam: I would like to ask a personal favor of you, if I may.I will be visiting Los Angeles, United States on June 4, and I remembered that you are acquainted with the mayor of that city.Would you be kind enough to write me a letter of introduction? I would be most grateful for your help.I look forward to hearing from you soom

Sincerely yours，

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Chapter II Inquiry/Reply to Inquiry 1.Asking for quotation – from existing customer

Dear Sir or Madam: We would appreciate it if you would send us an estimated based on the information given below.Item: JC – 1 juice mixer Quantity: 8,000 Payment: Draft at sight under irrevocable L/C Insurance: Effected by seller Shipment: December Freight: Sea Destination: Kaohsung As we need these above items in time for the holiday rush, please send us the estimate by fax or courier so that we have it no later than October 31.Sincerely yours，2.Asking for quotation – from the request of customer

Dear Sir or Madam: We received an inquiry from our trade connections in Britain concerning the supply of digital camera in large quantities.Therefore, please let us have full details of your digital camera so that we can pass on the information.We would be grateful if you would send us information about prices, possible quantity discount, terms of payment, and delivery schedules.We would like to mention that the connection has made a large number of regular orders with various goods made in our country over the past 1 year.We expect our client to make purchase in large quantities on regular basis, so we would like to pass on this information to them as soon as possible Your prompt reply would be appreciated.Sincerely yours，万用英文商业书信

3.Requesting for catalog and price-list

Dear Sir or Madam: We have seen your advertisement in the Consumer Data Magazine and would like to obtain full line of your product.We would appreciate if you would send us catalog of the newly launched model of electric home appliances along with their quotation at your earliest convenience We look forward to a prompt reply

Sincerely yours，4.Asking for quotation to the agent

Dear Sir or Madam: We have learned that you are the sole agent for GAP of Asia.We would be grateful if you could send us price-list and catalogs Is it possible for you to grant special term for an annual trade of US$25,000? A visit from your representative will be greatly appreciated.We look forward to hearing from you soon

Sincerely yours，5.Requesting early orders

Dear Sir or Madam: The advertising campaign is ready to begin on June 1 and will be very extensive.Experience shows that many inquiries and orders will follow the campaign, and sales will certainly increase.We would advise you to place an order immediately.Sincerely yours，6.Informing of the dispatch of catalog and simple

Dear Sir or Madam: Thank you for your letter of May 10 and your interest in our watch band.As request, we have sent you a copy of our product catalog and price-list today.A full range of the leather watch band has been mailed to you by simple post today, and you will see that in view of the fine quality attractive designs, our products are really of good value for their price We are willing to allow 10% reduction in price on all order over 1500 pieces.After receiving the credit reference, we would please to offer the following term: payment against bill of exchange at sight under D/P.万用英文商业书信

It is pleasure for us to serve you.I look forward to hearing from you soon.Sincerely yours，7.Urging prompt order

Dear Sir or Madam: Thank you for your letter of July in which you inquire about our filtering system.All particulars are shown on the enclosed price list C.I.F.Taipei as request and our complete catalogs are sent by separate post.We can ensure you that these filtering system are very popular in Singapore markets, of which we have had much experience.If you wish to ensure to delivery before New Year, it will be necessary for you to place order before the end of this month as the demands is very heavy.We look forward to the opportunity of being of service to you.Sincerely yours，8.Emphasizing the low-price selling

Dear Sir or Madam: Thank you for your enquiry of October 20 for our new Design Camera DC-500.We have probably received detail of the excellent offer for cameras which are recently introduced to the world–wide market.You will note from the attached price-list that reductions up to 30% have been achieved.We are confident that you would be willing to take advantage of our low price to replenish your stocks in time for the New Year sale, and we look forward to receiving orders from you soon.Sincerely yours，9.Declining the request for discount

Dear Sir or Madam: Thank you for your letter of July in which you inquire about our electric home appliance.I have enclosed our catalog listing various type of electric home appliance available and their subscription fee.We note that you have requested for an additional 5% discount.We are quite earnest, of course, to meet your expectations and supply you with the merchandise which will enable you to complete in your market, but regret in our inability to make any further discount at present.In any case, I hope to hear from you soon.

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Sincerely yours，10.Confirming the inquiry

Dear Sir or Madam: We thank you for your inquiry of November 20, and confirm our able sent today, in which we confirmed you that we could delivery part of require merchandise from stock, in accordance with the enclosed detail offer.Fro the balance, we should require at least 4 weeks from the date receiving your confirmation that this delivery is acceptable.Price: 1000 units US$5,000 C.I.F.Taipei Shipment: During November(3,500 units)Packing: Export wooden case Payment: Draft at sight under irrevocable L/C We hope your customers will find our terms and delivery dates satisfactory.Sincerely yours，11.Ensuring delivery requested

Dear Sir or Madam: In reply to your enquiry of September 3, we enclosed our detailed quotation, in addition, a complete set of samples was sent to you by express airmail yesterday.We are happy to inform you that we can guarantee delivery of any of these within 5 days upon receiving your order.After receiving the credit reference, we should be pleased to offer the following term: payment against bill of exchange at sight under D/P.We are glade to make a 15% discount for an order of 800 cases or more.You can reply us to give your order immediate attention.Sincerely yours，12.Informing of the possibility of dispatch on F.O.B

Dear Sir or Madam: Thank you for your inquiry of October 21.For an order of 500 cases or upward, we could quote you US$258 per case C.I.F.San Diego.Delivery can be made free on board if you order can be dispatched within 7 days.Many thanks for your above inquiry.We look forward to receiving your order in the near future.Sincerely yours，13.Recommending the sent-out sample

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Dear Sir or Madam: We were pleased to receive you inquiry of July 3, and believe that you have received our catalogs and samples sent to you by July 7.These products have been contributing an outstanding sale and are superior to any similar product on the market due to their unique and popular designs.We are confident that it would benefit your sales if you stock them regularly.We are prepared to offer a special discount 15% on all orders exceeding $1,500.we advise you not to overlook this opportunity.We look forward very much to doing business with you.Sincerely yours，14.Offering new product instead of old one

Dear Sir or Madam: We thank you very much for your letter of March 2 enclosing your order for 400 pieces of fine dining product.Like other manufacture, we have so little demand for this model that we had to cease the production.We believe, however, you will like our new substitutional product, a sample of which we are sending you with this letter.This has all the good quality of the old product but its appearance is much smarter.We have sent the samples by special express delivery and await your immediate acceptance of the recommended goods.I look forward to hearing from you soon

Sincerely yours，15.Replying to a customer interested in product

Dear Sir or Madam: Your inquiry about our desk lump model PH-628 has been referred to us, and we remember well the talk with you when you visited our stand.So far, we have received more than 300 inquiries after the exhibition in Hamburg last week.We are convinced that at this price our desk lumps are best value in the market.We are glad to say that we can supply any quantity and any kind of desk lumps from stock base on your specifications.You may be sure of immediate attention to your order, which we look forward to receiving.Sincerely yours，

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16.Recommending substitute due to suspension of product

Dear Sir or Madam: Thank you for your letter of yesterday expressing interest in our PD-86 electric typewriter.We appreciate you interest but we can no longer supply the same model as the production has been discontinued.However, we are sure that our new product PD-88 is an excellent replacement.We have sent you the sample, price list and catalogs separately.We are sure that you will find a ready sale for its excellent quality, and it will certainly give you complete satisfaction.Sincerely yours，17.Declining the request

Dear Sir or Madam: Thank you for your letter of August 10 in which you required about the possibility of providing you with our client list.Unfortunately, we are afraid that we are unable to comply with your request.It is our policy not to release the names of our clients as it violates their trust us.The rights of our clients to their privacy are something we wish to respect.This is policy we maintain for all requests regarding such information and not specifically aimed at your request.Sincerely yours，

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Chapter III Offer/Counter Offer 1.Offer

Dear Sir or Madam: Thank you for your inquiry of June 10 and we are pleased to offer you as following subject to our final confirmation: Commodity: CO-35 desk lump Manufacture: Progress industries Quantity: Sixty units Unite Price: $2,000.00 Total Price: 120,000.00 FOB Kaohsung Shipment: In one shipment to be dispatched no later than 10 days after receiving order.Term: Draft at 60 d/s under Irrevocable Letter of Credit We believe you will not find other terms as attractive as we offer.We hope you will find them satisfactory.Your early order is look forward to.Sincerely yours，2.Request for discount

Dear Sir or Madam: Thank you for your letter of may 11 which contained your offer and catalog of your Sport Goods products.To be honest we were somewhat surprised with the price you quoted.We were under the impression that you would offer a sizable discount on large order.As we are planning to place orders with you on a regular basis, would you consider granting us 35% discount on our order? The shipping term and the delivery schedule that you offered in your letter of May 11 are

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fine as they are.Your consideration and early reply would be greatly appreciated.Sincerely yours，3.Offering special selling

Dear Sir or Madam: We see from our sales figures that you placed a considerable number of orders with us last year for our Lion Mark Japanese furniture.For our annual celebration, we would like to offer these goods at very special price of 30US$.We believe you will be willing to take advantage of our low price re replenish your stock.Order will be executed only on strict rotation, therefore we suggest you to fill in and return us the enclosed order from right away.Sincerely yours, 4.Offering discount for large order

Dear Sir or Madam: By now you should have received our new price list giving details of the reduction in prices for all of our products, which come into effect on March 1.You will note from the attached price-list that reductions up to 30% have been achieved.The new prices are for minimum orders of US$50.000 and effective as from March 1.Immediate dispatch is guaranteed, since we hold ample stock.We appreciate you past favour, and look forward to serving you again soon at the new price.Sincerely yours，5.Declining selling offer

Dear Sir or Madam: Thank you very much for your letter of September 5 containing your offer for 50 tons of Argentine beef.We have reluctantly concluded that we will not be able to accept your offer.As the food season this year is near over, we will not be able to act on your offer for Argentine beef.We appreciate the offers you made in answering our inquiry and hope to have the pleasure to do business with you at some other time in the future.Sincerely yours，6.Declining selling offer

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Dear Sir or Madam: Subject: June 25 counter-offer Proposal We have given a considerable thought to your proposal but regret to say that we cannot agree to you counter-offer.Although we would very much like to meet as many of your term as possible, we cannot air freight your order for the same price as by transportation.Our profit margin is too small for us to make any further concession.We regret that your price do not allow us to accept the order.Sincerely yours，7.Requesting for the charging of terms of payment

Dear Sir or Madam: Many thanks for your offer of October 3 in response to our inquiry for your product XR-800.The conditions that you offered are generally acceptable to us.The only condition we would like you to reconsider is the terms of payment.Although you had offered 24% discount on our order, the unit price for the XR-800 electric shavers would still be $200.00.if you could agree to let us pay for the odder over a period of 1 year, we would then be ready to place a firm order.In view of the volume of our order, we hope you will agree to our request.Your consideration and early reply concerning this matter would be greatly appreciated.Sincerely yours，8.Requesting for the change of shipment

Dear Sir or Madam: Subject: Shipment of 50 cases of movies camera.Overall your offer is acceptable for us.However, we have completed our test marketing of your product and would now like to proceed on full-scale campaign.Therefore, we would like to request a revision on the delivery date.If this modification is possible without any change in the other conditions in your offer, we would like to place an order with you.We look forward to hearing from you soon.Sincerely yours，9.Requesting for discount order.Dear Sir or Madam: We have had the opportunity to examine the samples and patters you sent us on the May 28.万用英文商业书信

As we are planning to place a large order and hope to place future order on a regular basis.We had expected that the price would be much lower.In view of this situation, we would like to request a 25% discount for this order of 500 cases of Solex Solar battery.If you agree to this, we are prepared to make our order up to US$50,000.As we have to decide quickly, you immediate attention for this matter is greatly appreciated.Sincerely yours，10.Asking the situation of business

Dear Sir or Madam: In reply to you inquiry, we sent you on May 26 the fully illustrate catalog of our wrist watches.We have not heard from you since, We would like to ask whether or not you have had a opportunity to consider our products.Perhaps there some areas which were not clear in our previous letter.If this is the case, please let us know as early as possible.We look forward to hearing from you

Sincerely yours，11.Declining discount and recommending substitute

Dear Sir or Madam: Thank you for your letter of May 4 containing your counter-offer.Unfortunately, we are unable to supply you with the 20,000 electric wrist watches at the price you requested.However, we have an wrist watch which sells at a price closer to what you wish to pay.As an excellent substitute for this article, we would suggest you our Young range wrist watch.These goods sell at a price slightly below Single range.We are prepared to offer you a special discount on the above mentioned item to help you introduce them on to the market.We would appreciate if you would inform us you decision as soon as possible.Sincerely yours，12.Accepting the request for discount under condition.Dear Sir or Madam: I was sorry to see that the term indicated in our letter of June 6 did not meet with your approval.The 20% discount you have requested is available for order of 300 kilograms or large.If you increase your order to this volume, we will be happy to allow 20% discount.We can

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meet the delivery schedule with no problem which you indicated in your letter to us, even with large order.While appreciating your order, we feel we must point out that our listed prices have already been lowered to the minimum possible, and our merchandise are not obtainable elsewhere at out rates.We look forward to a prompt reply

Sincerely yours，13.Accepting the charge of term of payment

Dear Sir or Madam: In your request on September 23, we have reconsidered our payment term for the SZ-100 electric portable heaters which you would like to order.We have decided to grand you a one-year payment schedule to pay for 1,000 SZ-100 electric portable heaters that you plan to order.All the other condition of the offer remain the same as in our original offer of July 1 The terms of this offer are valid for 50 days.We hope that this concession will result in a considerable increase of your orders.Sincerely yours，14.Accepting the change of shipment

Dear Sir or Madam:

Revision of Shipment Term for 250 Boxes of Scotch Whisky Thank you for your letter of October 15.In response to you request, we would like to revise the shipping term as follows: Shipment: have the 20 doz.Per case of Scotch Whisky repackaged in 25 doz.Per case.All other conditions of the offer which we made in our letter of October 9 remain the same.We look forward to hearing from you in the near future.Sincerely yours，15.Declining the offer

Dear Sir or Madam: Thank you very much for your letter of September 5 containing your offer for 300 dozen of soft drink.We have reluctantly concluded that we will not be able to accept your offer.After studying the detail of your offer with our marketing department, we found that the delivery schedule would not allow us to have sufficient time to distribute the products before the holiday shopping season.We appreciate the efforts you made in answering our inquiry and hope to have the

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pleasure to do business with you at some other time in the future.Sincerely yours，16.Declining the counter offer

Dear Sir or Madam: Subject: June 25 Counter-offer Proposal Many thanks for your letter of June 25.We have given a considerable thought to your proposal, but regret to day that we cannot agree to your counter-offer, the price which you ask for is considerable lower than that of any suppliers we are aware of.We feel that you will not be able to obtain a better delivery schedule or a lower price than what we originally offered in our proposal.We hope you will reconsider our original offer.Sincerely yours，17.Requesting for the transaction with C.I.F

Dear Sir or Madam: We enclose herewith our order for leather watch bands, which please dispatch as quickly ad possible.As we are planning to order regularly from you, we have decided to have insurance included with freight costs, and would ask you to arrange insurance on Against all Risk in New York and send us detail.Your invoice should therefore be made out C.I.F.New York.The rate of insurance would be 20% to the invoice amount, and would cover all risks except war, warehouse, on scheduled sailing.Sincerely yours，18.Accepting counter offer under condition

Dear Sir or Madam: I was sorry to see that the terms indicated in our letter of June 6 did not meet with your approval.While I do agree that the price we quoted for the JS-190 Portable TV are slightly higher than those of similar products made by other manufactures.We believe you will find that the quality of our product is far superior than our competition, and we are the only manufacture that has a money-back gurantee.However, if you order a minimum of 3,000 units, we will grant you a 20% discount.While appreciating your order, we feel we must point out that our listed prices have already been lowered to the minimum possible, and our merchandise are unobtainable elsewhere at our rates.万用英文商业书信

We await your conformation before processing the order.Sincerely yours，19.Counter offer

Dear Sir or Madam: Thank you for your offer of October 3 for 500 cases of Solex solar battery.To be honest, we are somewhat surprise with the price you quoted.We were under the impression that you would offer a sizable discount on large orders.As we are planning to place a large order and hope to place future order on a regular basis.We had expected that the price would be much lower.In view of this situation, we would like to request a 25% discount for this order off 500 cases of Solex solar battery If this price is agreeable with you, we are confident that we will be able to place order with you on a regular basis.We look forward to the pleasure of doing business with you.Sincerely yours，Chapter IV Making an Order 1.Trial Order

Dear Sir or Madam: Thank you for your letter of March 30 and the brochures describing your product line.After studying brochures, we have selected twenty items for which we have enclosed our order.Payment of the enclosed order will be made on a draft at sight under our L/C opened upon receiving your conformation that the goods are currently available, and can be delivered by the April 30.We would like to mention that this is trail order and while we would eventually like to order merchandise on a regular basis.This will depend on our satisfaction with the goods as well as any other considerations you can give us concerning the price for the future orders.万用英文商业书信

We would appreciate your prompt attention to this order.Sincerely yours，2.Making an order

Dear Sir or Madam: We have the pleasure of placing the following order with you.Item: SCD-2100A mixer Quantity: 100 units Unit price $50 Total order: 50,000 Term: Draft at sight under irrevocable L/C Delivery: By the end of November Shipment: By sea in one shipment Final shiping instruction will follow We hope you will kindly accept this order We would grateful for your greatest care in selecting good quality.We would reject the goods if there are any marks or blemishes on the surface.Our customs require these goods for Christmas Sales.So.Please send the goods by the end of November.Upon receipt of your reply we will open an L/C by cable.Please execute this order as soon as possible.Sincerely yours，3.Order Cancellation

Dear Sir or Madam: We offer to our letter of May 10 when we stressed the importance of dispatching our order No.BAS-399 so that it may reach here by May 20.Since we have not received any information informing that the goods have been shipped, we have no alternative but to cancel this order.We regret this action, but hopefully you will understand that we have no other options, since our customers requested delivery by the date，Sincerely yours，4.Making the order under the condition

Dear Sir or Madam: Thank you for your letter of August 3 and the sample along with it.We tried the computer system samples and the softwares and were quite pleased with how will they worked.We enclosed our official order for 200 units which we understand you can

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supply from stock.We are planning a nationwide sales campaign of multimedia and computer products for the end of October, and we would like to introduce your products during this period.We would be grateful if you could arrange for this order being delivered no later than September 22.Therefore.We would like to reserve the right to cancel the order if you can not deliver the goods by the above date.We would appreciate it if you would confirm this order by fax or letter as soon as possible.Sincerely yours，5.Making a change in order

Dear Sir or Madam: Subject: Amendment to Order No.GT-1005 Thank you for your letter of June 18 confirming our order No.GT-1005.we would like to make a change in order No.GT-1005.The original order was for 50 cases of “Epoque 5.25” MD/2HD floppy disks.However, we would like to amend this to 150 cases.All other terms remain the same with the exception of total merchandise cost and shipping cost.We have enclosed an amended order from No.GT-1005 which indicates the changes made to replace the original order from.If this agreeable to you, we would appreciate receiving confirmation of the order.Sincerely yours，6.Making an order on account of agreeable offer

Dear Sir or Madam: Subject: Your offer of September 23 Please accept this letter as our official order for the merchandise in your offer of September 23.All of the terms mentioned in your letter are agreeable to us.We would like to place an order with you for 50 units of the JS-190 Sport Goods.The particulars are indicated on the enclosed Order Form No.KSW-290.the order number 3913 should be stated on all invoices and correspondence.We would appreciate a letter of confirmation as soon as you have processed this order.Sincerely yours，7.Confirming order

Dear Sir or Madam: Please accept our sincere thanks for your letter enclosing confirmation of your fax order.All this items are in stock, and we can guarantee shipment to Indonesia well before

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February 22.It is our pleasure to have this opportunity of doing business with you, and we are contain that you will be satisfied with the quality provided.We will inform you when your order is ready for dispatch.Sincerely yours，8.Declining order for the limit of production facility

Dear Sir or Madam: We thank you very much for your order of October 20.In order to meet the requirement in your specifications, we have to install a large scale of special equipments at our plant, and this would not be able to deliver before December without interrupting our normal production.After careful consideration on your request, however, we conclude that it would be better for us to decline your order, and hopefully you will understand our situation.Please contact us if you wish to pursue the matter with us in a difference way.Sincerely yours，9.Declining order for non-delivery

Dear Sir or Madam: We thank you very much for your order No.TBC-20192AF of March 21.We regret having to refuse this, because the requested delivery date dose not provides us with sufficient time to ship your order.The minimum period necessary for us to prepare for shipment is two to three weeks.We are anxious to sever you that but are sure you will understand the need for a little more time to meet your requirement.We hope there will be other opportunity for us to be service to you in the future.Sincerely yours，10.Asking for confirming order due to unsuitable terms

Dear Sir or Madam: Your order June 23 is received today, and we thank you for your co-operation and assistance rendered to us.However, before sending our official conformation, we have to inform you that we cannot accept your request of 30% discount.As we stated on our letter on June 10, we cannot possibly make any discount exceeding 20%.We promise you that we will give your order our utmost attention.We order ask you, therefore, to confirm this as early as possible.I hope we can be of servers to you and look forward to receiving a reply in the near

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future.Sincerely yours，11.Recommending time for purchase

Dear Sir or Madam: The advertising campaign is ready to begin on May 3 and will be very extensive.Experience shows that many inquiries and orders will follow the campaign, and scales will certainly increase.This is just the time to get your stock abundant before the first ad campaign.We strongly advise you to lay in at least a small stock beforehand.We believe that you will take advantage of this seasonal demand and favour us with an order.We would advise you to place an order immediately.We look forward to a prompt reply.Sincerely yours，12.Recommendation of substitute

Dear Sir or Madam: Thank you for your order of June 4.Unfortunately, your order goods Model No.RT-360 is now out of stock and will not be able to before the end of June.However we can offer a similar product Model No.GE-4 with slightly superior quality, which is in stock and is perhaps more suitable for your purpose.Please let us know whether you can accept this offer and receive the shipment of the goods which we have reserved for you.I hope we can be of service to you and look forward to receiving a reply in the near future.Sincerely yours，13.Confirming the requirement of order quality

Dear Sir or Madam: Thank you very much for your order of March 9 for 200 units of juice mixers.We have already begun duplicating your order.So far, we have duplicated half of pieces.It will take us another 2 weeks to produce the remainder.We can assure you that the quality is equal to the sample we sent you.You may rest assured that your juice mixer will be ready for shipment by April 8.Sincerely yours，14.Asking for confirming order due to price rising

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Dear Sir or Madam: We thank you for your order ST-6800 asking for the shipment during March.However, we regret our inability to book the order at the prices we quoted two months ago.As you may know, wages and materials have risen considerably in these days in addition to the increase of the taxes, and we are reluctantly compelled to adjust our price in order to cover the increase of cost.The lowest prices we can quote now are as follows: Model FX-US$300 Please inform us by return whether you may place your order at the adjusted prices.We look forward to receiving your reply.Sincerely yours，15.Recommending order on account of price rising

Dear Sir or Madam: Allow us too begin by thinking you for all you have done to secure a foothold for our products in your market.Meanwhile, your ability is highly regarded here.However, we have our own problem.Due to increasing in the cost of raw materials and the additional labor costs involved in the manufacture of our liquid crystal display, which together we have made it necessary for a price alteration.We think that even in this increase, the price of our product still slightly lower than that of our competitors in this market.Our new price list is enclosed, and all orders posted after September 23 must be invoiced at the new rates.We regret very much that it has been necessary to make this increase.We hope to be of best service to you.Sincerely yours，Chapter V Payment 1.Statement

Dear Sir or Madam:

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DATE: March 11,2001 INVOICE: No.CC-102 ORDER NO.FAD-45086AF Sold to: Hoya Trading Co.Ltd.Address: Far East Building 7F, 33 Hsin-yi Rd, Taipei Quantity:

300 Product Number:

RT-360 Product Description:

Desk Lamp Price:

$3,000 TOTAL AMOUNT: $80,000,000 Thank you for your order.We appreciate it if you could pay the amount shown above within 40 days of receiving this invoice.Check may be made out to: Taylor and Brother Co.Ltd.Bank transfer may be made to our account at: First Trust Bank Taipei Branch Regular Account, Account holder: Taylor and Brothers Co.Ltd.Account Number: 0478-112-5024

Sincerely yours，2.Informing of payment

Dear Sir or Madam: Thank you for shipping our order No.TBC-20192AF so promptly, and the shipment arrived safely on March 28.The entire shipment arrived in good condition, and we have already begun distributing them to our stores.We have asking our bank, Otek Bank, to issue a check for $80,000 as indicated on your invoice No.K-332.We appreciate the efficiency with which you handled our order.We hope to business with you again in the near future.Sincerely yours，3.Replying to invoice

Dear Sir or Madam: Thank you for your reminder of August 3 concerning Invoice No.RT-115.We have discovered that payment had not yet been made due to an error on our side.I have enclosed a check for $20,000 to cover Invoice No.RT-115.We very satisfied with the goods you sent us in the last order and hope to place another order with you soon.Please accept our apology for any inconvenience this matter has caused you.Sincerely yours，万用英文商业书信

4.Asking for remittance(first)

Dear Sir or Madam: I would like to call your attention to Invoice No.RE-330 dated September 28.Our accounting department has mentioned that settlement of this invoice is now four weeks overdue.We are very concerned since you have already been prompt in making your payments.It would be greatly appreciated if you would settle this account by the end of this month.Let we take this opportunity to thank you for placing your order with our company, and we look forward to hearing from you soon.Sincerely yours，5.Asking for remittance(second)

Dear Sir or Madam: Thank you for your letter of August 3 in which you promised to remit payment for invoice No.39.However, so far today, we have not yet received your payment.Could you have, perhaps, made an error when making out your check or deposit slip.We would appreciate it if you could look into why payment has not yet reached us.We will fax you acknowledgment of payment as soon as we receive confirmation from our accounting department.We look forward to hearing from you soon.Sincerely yours，6.Asking for remittance(third)

Dear Sir or Madam: I would appreciate an explanation as to why, after three letters and ten telephone calls, you have not settled your account with us for invoice No.GT-1005.We hope you understand that the last thing we would like to do is to jeopardize your credit standing.We are sure you would want to avoid the unnecessary damage to your reputation if we are force to take further steps to settle this account.Only you can prevent your reputation and credit standing from being ruined.Please do not delay any longer in contacting us regarding this matter.Sincerely yours，7.Asking for the remittance(final)Dear Sir or Madam: This letter is to inform you that our legal department intends to file suit against you to

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collect payment of Invoice No.BAS-399.Since you have failed to offer a satisfactory answer to our request for payment, we have no choice but to take this step.However, before our legal department takes this final action, let me make a personal advise to you to try and settle this account.I sincerely hope that we can avoid the inconvenience and unpleasantness taking legal action.If I do not hear from you by the end of the month, I am afraid the following letter you received will be from our legal department.Sincerely yours，8.Informing of the received payment of invoice

Dear Sir or Madam: Thank you for your check No.BA-301725 in payment for Invoice No.3094.We have enclosed a receipt for the $6,8000,00.Thank you for your very prompt settlement of invoice No.3094.We are glad that the products you ordered from us are doing well.We hope we have the pleasure of receiving additional orders from you again in the very near future.Sincerely yours，9.Asking for remittance

Dear Sir or Madam: We have rendered our April statement twice and regret that amount of US$50,000 is still outstanding.Please oblige us by instructing your bankers to cable remittance within 5 days.We would be grateful for an early settlement.Sincerely yours，10.Asking for L/C

Dear Sir or Madam: Thank you for your letter of February 15 containing your acceptance of your offer for 400 Model PT-250 typewriters.We ask that you promptly open an irrevocable L/C in our favour, valid until March 2.Upon receiving confirmation of your L/C, we will promptly complete shipment arrangements of your order.We will of course, notify you when we have completed the shipment.We are looking forward to your early and favorable reply.万用英文商业书信

Sincerely yours, 11.Amendment of L/C

Dear Sir or Madam: Subject: your letter of credit for Order No.SR-780 We received your letter of credit No.SR780 and have now nearly completed preparing your order G-303 fro shipment.We have, however, found a discrepancy between the quantities of electronic lighter indicated on your order no.G-303 and indicated on your letter of Credit No.SR-780.order No.G-303 lists 20 doz.where as the letter of credit lists 15 dozen.We would appreciate your prompt attention to this matter.We will ship your order immediately upon receiving your amended letter of credit.Sincerely yours，12.Asking for extension of payment

Dear Sir or Madam: We received your invoice no G-303 of March 1 asking for payment of $10,000for twenty Mixers.Unfortunately we had large fire at our warehouse on tire inventory.Because of the losses we incurred from this accident and the immediate expense which cleanup has required, it would be very difficult for us to meet the payment deadline stated on your invoice.We would greatly appreciate it if you would allow us an extension of four months to pay this invoice.At that time, we will receive compensation from our insurance company and should then be able to meet our obligations.We hope you would understand our current situation and ask you for your patience in this matter.Sincerely yours，13.Granting the extension of payment

Dear Sir or Madam: Subject: Invoice No.RE-1993 Thank you for waiting us on your inability to pay your debt.We are terribly sorry to hear of your misfortune of the warehouse fire.Of course we will grant you a 3-month extension for payment of Invoice No.RE-1993.I have sent a copy of both this letter as well as your letter of October 3 to our accounting department so they will not send you a delinquent payment notice.You may rely on us to provide you with as much cooperation as we can.We hope your company will speedily return to normal operations.Sincerely yours，万用英文商业书信

14.Declining the request for extension of payment

Dear Sir or Madam: Subject: Invoice No.UA-988 Thank you for your letter of December 23.I am sorry to hear of the difficulties you are having with your distributors.We do sympathize with your current situation and understand how difficult it can be to try and collect payment.However, as we also have to meet our obligations to our manufactures, I regret to say that we are not able to grant a 6-month extension on Invoice No.UA-988.We believe that you will fully understand the reason of our decision.Sincerely yours，15.Explaining the deducted payment

Dear Sir or Madam: We have received your letter of August 15.The statement lists a purchase of US$7,500.00 for 16 Model M-22 machine tools, which I am sure that we didn’t make.Therefore we will be sending you payment to cover our September purchase minus the US$7,500.00.I would appreciate your looking into this matter so that our account may be cleared.Sincerely yours，16.Explaining the reason of delayed payment

Dear Sir or Madam: Your inquiry regarding a $60,000 outstanding balance for Invoice No.3115 was immediately checked against our record.We have discovered that the invoice was not received by our accounting department in time.To avoid any future delays in our seeing the invoice, May I suggest that all invoices be addressed to the Accounting Department, not to me personally.I have enclosed a check for $600,000 to cover Invoice No.3115.Please accept our apology for any inconvenience this matter has caused you.We look forward to the pleasure of working with you again in the future.Sincerely yours，17.Informing of the establishment of L/C

Dear Sir or Madam: Thank you for your letter of May 26 containing your official offer for twenty cases goods.万用英文商业书信

We are pleased to accept your offer and would like to place our order with you.We have instructed our bank, First San Diego Trust Bank, to open an irrevocable letter of credit in your favour for $137,500.00.The letter of credit will be valid until July 15.enclosed are all of the documents that must be presented with you with your draft B/C(full set)Commercial Invoice(3 copies)Insurance policy The price you quoted us being C.I.F.Kaohsung the amount of our credit will cover the amount of your invoice, and also of the fright and insurance.Sincerely yours，18.Asking for Extension of L/C

Dear Sir or Madam: Subject: your order No.PA-201 We regret to find that our supplier can not get the shipment out here before the expiration of the shipment time February 25.We therefore, request that L/C No.2 be amended so the validity is extended to March 15.As we must have the L/C to complete shipping procedures we look forward to receiving your revised L/C very soon.We appreciate your understanding of this matter and hope this doesn’t cause you too much inconvenience.Sincerely yours，19.Order informing of opening of L/C

Dear Sir or Madam: We refer your letter of June 6 enclosing your Sales Contract No.5.Your acknowledgement of our Order No.40 has been received with thanks.In accordance with the terms agreed upon, we have instructed The Bank of ABC, New York to open an irrevocable letter of credit in your favor in the amount of US$65,000.The letter of credit will be sent to you through our advisory bank, Cranberry Productions, Inc in Los Angeles.Please let us know by cable as soon as the goods are ready for shipment.Your attention will be appreciated.Sincerely yours，20.Accepting order but requesting usual terms in next order.Dear Sir or Madam:

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We thank you for your order No.RE-330 of June which we have accepted on the terms you proposed.As you know well, we always try to meet the reasonable demands of our customers.However we must ask you to realize that the concession of this order is exceptional and the future orders can only be executed under our normal trade terms.We have enclosed our sales confirmation and look forward to receiving your repeated orders.Sincerely yours，21.Informing errors in statement.Dear Sir or Madam: Subject: Errors in June Statement We have just received the statement for purchase we made in June.The statement lists a purchase of US$7,500.00 for 16 Model M-22 machine tools, which I am sure that we did not make.This purchase was listed as been made by Mr.King of the Taipei Office.As we have neither a Mr.king nor a Taipei office, the error may have been made by someone in your billing department.I would appreciate you looking into this matter so that our account may be cleared.Sincerely yours，

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Chapter VI Shipment 1.Shipping advice

Dear Sir or Madam: We would like to confirm our fax informing you that your order No.BK-939 of March 30 for three mainframes has been shipped April 3 from New York on board the Victory.We are glad to enclose copies of shipping document for this order.Invoice 3 copies Bill of Loading 2 copies Insurance Policy 2 copies Packing List 3 copies We have drawn a draft on you at sight for the invoice amount under the Taipei Bank Letter of Credit No.LX-1108 through the Zentrum Bank, New York.Please honor the credit when it is presented to you.We trust that your consignment will arrive safely and look forward to receiving future orders from you.Sincerely yours，2.Confirming order and Informing of shipment

Dear Sir or Madam: We have pleasure in informing you that we have shipped the goods for your Order No.160 by the m/s May that left Kaohsung today.The shipped goods is scheduled to arrive at New York around June 10.Marks: A triangle with capital letter JF inside.New York American C/#1-12 Number of cases: 25 Gross weight: 2500kg Value of cargo: US$800,000 Invoice No.T-5800, together with B/L and sight draft are being forwarded to you through our bank, the ABC Bank of Taipei.We have drawn a draft on you at sight for the invoice amount under the National Bank Letter of Credit No.LX-1108 through the Zentrum Bank, New York.We would appreciate a conformation letter that the shipment has safely reached port.

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Sincerely yours，3.Informing of the completing of shipment

Dear Sir or Madam: We are glad to confirm receipt of your order dated April 23.The dispatch will be by m/s Sunlight around May 22.We are also pleased to tell you that our bank has confirmed receipt of your draft.We trust that the goods will reach you in good order and give you full satisfaction.We look forward to the opportunity of filling your order again.Sincerely yours，4.Informing of the delay of shipment

Dear Sir or Madam: We have completed processing your order No.T-5800 for 3600 Model TZ-200 air duct, and everything is now ready for shipment.However, we regret to inform you that there no ocean-going vessels which are traveling to your area during this period.We can ship your order by air fright, in which case we must ask you amend your letter of credit to reflect this change.We will wait for your instruction as to how you wish to have your shipped

Sincerely yours，5.Commercial Invoice

Dear Sir or Madam: We have pleasure in forming you that we have shipped the goods for your Order No.160 by the vessel Moonlight that left Kaohsung May 10.The shipped goods is scheduled to arrive at New York around May 28.We enclose our invoice for amount due, US$50,245.00.50 Portable Heater US$50,000.00 Flight US$160.00 Insurance US$85.00 Total US$50,245.00 We had handed the documents to the ABC Bank, Taipei to release them to you against payment through their correspondent in New York.Sincerely yours，6.Informing of the shipment of substitute

Dear Sir or Madam:

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We acknowledge with thanks the receipt of your letter of April 25.We are glad to learn that the articles we offered you have met with your approval.Your order for model No.OP-230 has unexpectedly exhausted our stock.As you asked for immediate shipment, we have substituted No.OP-321 at the same price.We trust you will find it more attractive.The dispatch will be by m/s Sunlight around May 22.The shipped goods is scheduled to arrive at New York around June 10.We trust that you will be satisfied with them, and we hope to receive further order from you in the future.Sincerely yours，7.Requesting for the alternation of shipping

Dear Sir or Madam: The vessel originally chartered to transport your order of 1,000 kilograms of coffee bean is too large to pass through Taiwan.Therefore the cargo must be loaded onto 3 smaller vessels in order to pass through the canal.The increase of the cost and insurance would be enormous.If you agreed to the alternatives, we would be grateful if you send us the amended L/C as soon as possible.We will immediately ship your order upon receiving your amended L/C.Sincerely yours，8.Informing of the breakage of the goods

Dear Sir or Madam: We received your consignment of 8mm movies camera this morning.However, while examining the product, we found that the 8mm movies camera packed in case of No.4 were severely damaged and are not able to sell in the market.Obviously, this case had been either struck by heavy object or dropped.We informed this situation to the shipping company right away and obtained an endorsed receipt of “A case was badly damaged on one side”.The survey’s report is attached for your information.We would also appreciate it if you could look into the reason for the damage.Sincerely yours，9.Asking for payment under D/P against shipment

Dear Sir or Madam: We are pleased to inform you that we have shipped your order of 200 units of Model ET-100 product to you by Tristar, which left Taiwan on November 30, and is due to arrive

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in London on July 10.We enclose our invoice for the amount due, US$80,000.00 we have drawn on you for this amount at sight attaching the shipping documents to our draft.We trust you will honor our draft upon presentation.Sincerely yours，10.Requesting for delay of shipment

Dear Sir or Madam: Thank you for your Order No.T-500 received January 20.we are aware that in our letter of January 22 we promised to have all order delivery by two weeks from receipt of your order.We now find that the components needed for these products have been held up in Canada and may not arrive in time for us to have your order delivered within two weeks.We shall of course, do our utmost to complete your shipment by the date specified.However, a delay of two weeks found to be unavoidable.Please accept our apologies for the delay and the inconvenience it had caused you.In the meantime, we will keep you informed as to progress of this issue.Sincerely yours，

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Chapter VII Making Claim/Apologies 1.Indicating proper packing

Dear Sir or Madam: While putting the machines together we found that 2 of the carriages can not roll on smoothly, and we in fact out of alignment.We think this has come from a rough handling of the case, and we are wondering at which part of the journey this occurred.From looking at the outside of the case, it certainly indicated that they have been either dropped or badly stowed.Fortunately, we are able to adjust the alignment without too much trouble;however, we would ask you to send further consignment by container service and use soft packing all round the machines, not just under and cover.Our experience has taught that these precautions should be able to prevent a recurrence of damage.Sincerely yours，2.Asking for the dispatch of substitute due to breakage

Dear Sir or Madam: We have received your shipment covering our order No.SN84050 of 250 units of smoke detectors and found that eight of the cases are under a severely damaged condition.The attached survey report states that 80 sets of smoke detector were severely damaged, and they can not be sold as new.Therefore, we ask you to ship the replacement as soon as possible, meanwhile, we will raise our claim to the insurance company.Please do pay special attention on this matter.Sincerely yours，3.Informing of the inferior goods

Dear Sir or Madam: Subject: Breakdown of electric Mixer Model No.PH-61 We have been using 35 of your electric mixers Model No.PH-61 in our office for about

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two month now and have experienced some serious problems with nearly all of them.Most of the Electric Mixer burn out their fuses after only 3 or 4 hours, in addition, we even experienced some smoke coming out of the base of several of the electric mixers.We have always rely on the excellent quality of your supply, and this time we are in particular disappointed because these articles are for our new customers.As the goods are in no condition to be sold, we are awaiting for your instruction regarding their disposal.We look forward to your prompt and favorable reply.Sincerely yours，4.Reply of claim of breakage

Dear Sir or Madam: We received your letter of June 30 in which you expressed concern over the damage to your shipment of 450 units of lumps Order No.T-104.We are sorry to hear of the inconvenience that damage has caused to you.We can only assume that the shipment was damaged while it was being unloaded or while it was being trucked to your warehouse.The signature on the loading documents shows that everything was under perfect condition at the time the goods were packed onto the ship.Although we will investigate from our end, I suggest that you contact the trucking company that handled the delivery.If you need anything else, we will be more than willing to help you in any way we can.Sincerely yours，5.Apologizing for breakage and dispatching the goods

Dear Sir or Madam: We regret to see from your letter of August 25 that two bags of our shipments arrived in a badly damaged condition.Proper measure will be taken to prevent a recurrence of similar error in the future.We have sent a new set by air immediately and would like you to return the faulty ones at your convenience with freight forward to our company.We sincerely apologize for this most regrettable mistake.6.informing of the different shipment

Dear Sir or Madam: We have received today the 450 pieces of ties which we ordered on October 10.Since we still have some of your last shipment and want to use them with the new goods, but the difference in color makes this impossible.We are returning 50 of these by air mail, and would appreciate if you can replace the

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whole in correct color.Regarding the air freight, we will cover the extra cost from air freight.Sincerely yours，7.informing the missing part of the shipped goods

Dear Sir or Madam: We are writing concerning the juice mixer Model No.EJ-828 delivered on October 10.According to your catalog, the Model No.EJ-828 juice mixer which we ordered should come with the spare parts.However, after unpacking the shipping crate, we found that none of the machine had spare parts.This is the first time from all our previous transactions that the mistake like such has occurred, and we hope you will do your utmost to fix it at once.We look forward to receiving the above missing item as soon as possible.Sincerely yours，8.Apologizing for missing part of the shipped goods

Dear Sir or Madam: Thank you for your letter of October 2 concerning the missing AA size batteries for your 10 electronic wrist watches Order No.T-501.The batteries for the wrist watches have been placed on board a UPS plane, and you should be getting them within this week.We sincerely apologize for the trouble which this may cause you and will certainly take all possible step to ensure that such a mistake will not happen again in the future.I will contact you sometime next week to see if you are satisfied with everything.Sincerely yours，9.Return the inferior goods

Dear Sir or Madam: Subject: Return Model No.ET-100 translation machine Since we started selling these translation machines in our store, nearly half of customers have returned them saying the service stopped working after couple weeks.Upon inspection of the translation machine, we found that the batteries in most of them leaking.We have no choice but have to take the remaining translation machine off our shelves and offer to refund the purchasing price to our customers.This has caused considerable embarrassment to us.We would to appreciate it if you could check with your supplier of batteries to find out how this problem came out.万用英文商业书信

Sincerely yours，10.Apologizing for the mistake of invoice

Dear Sir or Madam: Subject: adjustment to September in 2000 statement Thank you for your letter of November 8 in which you mentioned the error in your September statement.I check with our accounting department and found that a computer typing error resulted in your being billed for an order of another customer.I have cautioned our accounting department to pay special attention when entering data into the computers and can assure you that we will do our best to ensure that similar problem will not happen again.You have been an important client for many years, and we feel that any mistake is unforgivable.Please accept my sincere apologies for any inconvenience this has caused.Sincerely yours，11.Apologize for discrepancy

Dear Sir or Madam: We are sorry to learn from your letter of Nov.3 that 78 pieces were found to be unsatisfactory.We have sent a new set by air immediately, and would ask you to return the faulty ones at your convenience with freight forward to our company.Apparently, this was due to the negligence of our production department.Proper measure have been taken to prevent a recurrence of similar errors in the future.We sincerely apologize for this most regrettable mistake.Sincerely yours，12.Apologizing for the mistake of shipment

Dear Sir or Madam: We have received your letter of Aug.in which you complained the different goods we sent to you.The 700 ACLS-2011 clock to replace the three Swedish furniture we sent to you by mistake have been loaded on to a plane and should be reaching you by end of next week.The mistake may have been due to an error by our dispatching center.Please accept our apologies for the inconvenience this must have caused to you.Thank you for your patience and my best personal regards to you.

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Sincerely yours，13.Complaining the disaccordance of amount in invoice

Dear Sir or Madam: Referring to your invoice No.S-1200 of March 28, we have to point out that you have made an error in the calculation of credit sale during last month.We have calculated the correct amount to be US$5,000, not 50,000 as shown on the invoice.Our check for the former amount is enclosed but we should be appreciate if you would amend the invoice accordingly.Sincerely yours，14.Apologizing for the mistake in invoice

Dear Sir or Madam: Subject: Adjustment to invoice No.BT-10901 Thank you for your letter of September 8 in which you mentioned the error in our Invoice No.BT-10901 statement.I checked with our accounting department and found that a computer typing error resulted in the wrong sales amount in your invoice.I have cautioned our accounting department to pay special attention when entering data into the computers and can assure you that that will do our best to ensure that similar problem will not happen again.Please accept my sincere apologize for any inconvenience this has caused.Sincerely yours

15.The doubt of non-delivery by forwarder

Dear Sir or Madam: Our order No.84234 was placed on January 10, which should have been delivered by now, but there is no sign of shipment, although documents have been received by our bank long ago and we were informed of the dispatch from you.We had promised to supply our customer before January 20, and we are now in the very awkward situation of having to tell them that the products are not yet available.Re would be grateful if you could check into what happened to the shipment.We appreciate if you keep us informed as to the progress you make in investigation of our shipment.Sincerely yours，16.Apologizing for the non-delivery by forwarder

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Dear Sir or Madam: We acknowledge your concern in your letter dated March 14 regarding the non-delivery of your consignment of tiles.We have contacted our forwarder, who informed us that your 2,000 cases were mistakenly unloaded at San Francisco, and are now waiting to be transport to your port.The forwarder has been instructed to send the cases by any earliest shipping opportunity, which we understood to be the M/S Sunlight and is scheduled to arrive your port on March 30.We apologize for any inconvenience which may cause you and your customer from this mistake.Sincerely yours，17.Reply to the claim of inferior goods

Dear Sir or Madam: We are very sorry to read that you are experiencing problems with our LF-100 copying machines.We will, of course, immediately refund you the amount paid for invoice No.REF-3064 for this shipment and reimburse you for the cost of shipment the LF-100 back to us.However, if you would rather have another shipment of MDZ-1000 copying machines, please fax me and I will personally check them that every one is in perfect condition and air freight to you.If you choose to have another order of MDZ-1000, we will keep your original payment for the order.We hope this above mentioned solution is acceptable to you.Sincerely yours，18.Complaining the delay of shipment

Dear Sir or Madam: Subject: delay of Order No.H-301 In your letter of April 15, which confirmed that our shipment of aerosol room deodorizer Order No.H-301 had been placed on board Liberty;you stated that we could expect delivery of the merchandise no later than April 23.However, as of now, we have not yet received the shipment.It is very important that we have the shipment by no later than the end of this month If you cannot assure us that the delivery problem will be solved, we are afraid that we will have no choice but to find another supplier.We would be grateful if you would check into what happened to the shipment.Sincerely yours，

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19.Complying with order cancellation due to the delay of shipment

Dear Sir or Madam: Upon receiving your complaint regarding our delay of shipment, we are very sorry that we have not been able to deliver your order on time.The delay was caused by the belated arrival of raw materials.We have put all the effort, but still was not possible to make goods in time.We regretfully to comply with the cancellation of orders, but we also trust that you will give us the chance of quoting again next time.Sincerely yours，20.Order cancellation for the delay of shipment

Dear Sir or Madam: Order No.3919 arrived April 10, two weeks after the agreed upon delivery date.In this order, we had especially stipulated that the date of delivery for March 27.while we do understand the circumstance which caused the delay, because the season here has already ended, we no longer need the 60 water purifier we order on March 8.We hope you understand our situation in this matter and believe there will be other opportunities for us to do business with you in the future.Sincerely yours, 21.Apologizing for the delay of shipment

Dear Sir or Madam: We have received your letter of October 3, and would like you to accept our sincere apologies for the delay of your order for the electric juice-mixer.An unexpected delay has occurred when the vessel contracted to ship your order suddenly needed repairs.We are glad, however, your shipment will be ready next week, and hopefully, they will arrive in time for the peak season.Please accept our apologies for the delay and the inconvenience it has caused you.Sincerely yours，

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Chapter VIII Social Event 1.Informing of the amalgamation of the companies

Dear Sir or Madam: We are pleased to inform you regarding the merger of our company with XYZ Corporation , Swiss, which will come to be effective as of September 20,2001.New company name will be Marcopolo Trading Co., Ltd., with headquarters at No.90, Nan-king E.Road, Taipei.All telephone and fax numbers will remain the same.It will allow us to shorten our delivery times as well have a much wider distribution network.Cost saved in distribution will be reflected in the form of price deductions.Everything else will ramian the same.We look forward to maintaining the business relationship and continuing the efficient service which our customers appreciate.Sincerely yours, 2.informing of the establishment the company

Dear Sir or Madam: We should like to bring your notice the fact that we have established ourselves as a trading company on December 20 under the following name and address: Address: 2725 26th Street, San Diego USA

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Telephone Number:(807)749-3846 Fax number:(807)749-3845 Enclosed please find our illustrated catalogs, price-list and order forms for your convenience.We look forward to the opportunity to serve you in the near future.Sincerely yours，3.informing of the opening of branch

Dear Sir or Madam: We are pleased to inform you that on April 10, we shall be opening a San Diego branch at following contacting detail: 672 Main Street, San Francisco, California, American.The key contact person at the branch will be Mr.Carter, who was the Sales Manager of XYZ Corporation for many years.We hope to have pleasure of welcoming you to this new office soon.Sincerely yours，4.Informing of the expanded business

Dear Sir or Madam: We are pleased to inform you that we have now enlarged our exercise machine department and considering to increase new lines in our current stock.Please send a complete range of catalogs and samples which are in production.If we decide to sale you goods to the market we want you assurance that you will not sell to other companies in the United State.We expect that you can quote your lowest prices and wish to know whether you can supply from stock.Sincerely yours，5.Informing of the change of premises

Dear Sir or Madam: This note is to inform you that as of October 3, we have moved to a more spacious and convenient premises at the following address: No.157, Roosevelt Road, Taipei, Taiwan.Telephone number:(02)701-6920, Fax No.(02)701-6927 We would happy to have your visit our new office if you are ever around.Sincerely yours，

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6.Informing of discontinuing business operation.Dear Sir or Madam: We regret announce that our company will discontinue business operations from October 2.Due to prolonged recession and high interest rates, we are unable to provide the type of services that our client deserve.We have made arrangement for all of our business transaction to be handled by XYZ Corporation of Kaohsung, Taiwan.The XYZ Corporation will be contacting you in the near future to discuss how they can best serve you.We hope this will not cause any serious inconvenience to your company.We appreciate your continued support and patronage greatly.Sincerely yours，7.Informing of the retirement

Dear Sir or Madam: Mr.Wang, the vice-president of our marketing, who has worked for over forty years, will be retiring at the end of March.Micheal, onr of our top young managers, will be taking over Mr.Wang’s responsibilities from March 20.Micheal will do his best to keep the good relationship that you and Mr.Wang have developed over the years.We shall like to take this time thank you for all the support which you have provide us.8.Informing of the death

Dear Sir or Madam: It is with our deep regret to announce the death of our General Manager, Mr.Joe Chen, after short illness.We believe that everyone who has come to know him will always remember the deep caring he had for all his employees, and the virtuous way he has managed the business.We sure you will join us to offer our greatest sympathy to his window.Sincerely yours，9.Congratulating(company to company)

Dear Sir or Madam: I was very pleased to learn that your company opened a new branch office here in Kaohsung.The market here is quite active and I am sure you will do very well.I look forward to telling our client about your new branch and its services.As your company continues to grow and prosper, let us know if we can be of any

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assistance to you

Sincerely yours，10.Congratulating(company to personal)

Dear Sir or Madam: I was very pleased to read in World Fortune that you have been promoted to the managing director of the Hong Kong office.Your promotion reflects the success you have accomplished for your company and your outstanding contributions to the business community.We believe that you will successfully meet all of the challenges of your new position.I wish you continued success and all the best for the future.Sincerely yours，11.Congratulating to birthday

Dear Sir or Madam: My wife tells me that you are expending you second child coming summer.Congratulations!Both of you must be proud and excited for this.Please accept my sincerest wishes and congratulations.May this new member of your family bring you fulfillment and joy.Sincerely yours，12.Congratulating to wedding

Dear Sir or Madam: I was delighted to hear that you son Stephen is getting married this Christmas.Both of you must be proud and excited for this.I have sent a small token for him to celebrate this wonderful occasion.The gift will be sent to you home by next weekend.Please give it to Stephen along my warmest wishes.Congratulation to you and your wife at this happy moment and my best wishes to your son and his wife-to-be for a life filled with joy and happiness.Sincerely yours，13.Congratulating the opening of new company

Dear Sir or Madam: We at Taipei would like to express our best wishes to all of you at Toyo Data on the

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opening of your new facility in Taiwan.The market here is quite active and I am sure you will do very well.I look forward to telling our clients about you new branch and it services.Again, please accept our heartiest congratulations and best wishes to your company.Sincerely yours，14.Congratulating the annual celebration

Dear Sir or Madam: Please accept our sincerest congratulations on your company’s 12th anniversary.ABC Company has long been active in marketing contributions to both the business and the community.We are very pleased that your company is getting the recognition it deserves.We at trend Taiwan are honored to have taken part in your growth and extend our best wishes to all of you for further success.Sincerely yours，15.Replying to the concern to illness

Dear Sir or Madam: Thank you very much for your card and words of encouragement while I was in the hospital.They all helped me tremendously during the recovery from my surgery.I am now at home recuperating and expect to be back at work next month.I will call you once I return to office, but for now, please accept my sincerest regards and appreciation.I look forward to seeing you again when I am gioing better

Sincerely yours, 16.Condolence

Dear Sir or Madam: I was deeply saddened to know that your father has passed away.I shall always remember vice-president with fondness and gratitude for all of the kindness he showed me.He will surely be long remembered by all of whom had known him and worked with him.Please accept my deepest sympathies to you during this difficult time.I have enclosed my private phone number.If you need me at any time of the day or night, please give me a call.Sincerely yours，17.Expressing concern to customer in disaster

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Dear Sir or Madam: We are very sorry to hear that your office suffered a severe damage from the flooding.However, I was relieved to learn that no one was badly injured.I heard that clean-up operations have already begun and you will be back in business in 2 weeks or so.If you need any help in getting your office back in shape, please feel to phone us.Sincerely yours，18.Gratitude for the hospitality during a stay

Dear Sir or Madam: I just wanted to write you to thank you for looking after me during my stay at your company over the last two months.I arrived safely back in Taipei last week, and I’m still trying to adjust to being back in Taiwan.My visit to the Unite States would not have gone so smoothly had it not been for your help.I will have great pleasure to return some of the hospitality you showed me while I was in the USA.I hope you have the opportunity to come to Taiwan in the near future.Sincerely yours，19.Gratitude for the corporation

Dear Sir or Madam: We are very grateful for you participation in the Taipei Land Project We were very impressed with the work your group put into the survey report and will happily recommend your services to our other departments.If you don’t mind, I would also like to refer your name to our clients as well.You can be assured that we will contact you again should we have any other similar projects requiring your outstanding expertise and professionalism.Sincerely yours, 20.Gratitude for the appointment of agent

Certainly, we are very excited to hear that we have been appointed as the agent in Taiwan.We also appreciate your comments on the success of our previous job, we will definitely do our best to make it even better.We look forward to meeting with your Regional Manager next week in regards to the agreement.Sincerely yours，万用英文商业书信

21.Gratitude for attending a party

Dear Sir or Madam: Thank you very much for taking the time to attend our Christmas party last Friday.Although we have several opportunities to meet through business, it is always a pleasure to spend an evening with our friends in a relaxed way.We have small gatherings several times a year, so I hope you will be able to attend some of them.I look forward to seeing you again soon.Sincerely yours，22.Accepting invitation

Dear Sir or Madam: Thank you for your kindly invitation to your Christmas party.It gives me great pleasure to accept your kind invitation.I wouldn’t miss the party for the world.I’m looking forward to sharing holiday cheer with everyone.I’ll see you on December 25.Sincerely yours，23.Invitation for a dinner

Dear Sir or Madam: We will have a dinner party to welcome the honorable Mr.Tom Jones to Taiwan.There will be guests from nearly every country where we have offices, do it should be a very pleasant and entertaining evening.The dinner will be held in the Tower Building of New Century from 6:10 to 8:30 PM on December 31.The dress will be formal, with white tie and tails for gentleman and floor length gowns for the ladies.We would appreciate a reply as to whether you can attend by November 30.Please use the enclosed card to reply.Sincerely yours, 24.Invitation to giving a speech

Dear Sir or Madam: It is our honor to invite you to lecture in our International Investment Symposium to be held at our head office from October 22 to October 25.The title we would like to propose in your lecture in “Investment in South American.” The

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content should throw light on investment environment in South American, such as, government policy and local enterprise attitude and acceptance We would like you to speak 90 minutes and allow 30 minutes for further question from the participants The group of this time will consist of 100 investors who are highly interested in international investment.Please refer to the enclosed list of participants for further details.Please indicate at your earliest possible convenience if the above schedule is acceptable.Sincerely yours，25.Invitation to annual celebration

Dear Sir or Madam: We will be celebrating our 6th anniversary this spring.To commemorate this occasion, we would like to invite a few of our best friends to a dinner banquet to be held on April 18 at the Diamond Room in the Hotel Hilton.Dinner will start at 6:30 pm, followed by a dancing party until midnight.The dress for the Hotel Hilton will be formal, with white tie and tails for gentleman and floor length gowns for the ladies.We would appreciate hearing from you by the end of this week so we can make final arrangements.Please use the enclosed card to reply.Sincerely yours，26.Invitation to exhibition

Dear Sir or Madam: I would like to extend an invitation to visit our exhibition at the Computer Fair, which will be held at the Taipei World Trade Center from December 1 through 5.We will be exhibiting our newest software.I and 12 of my staff will be at the exhibition to answer any question your might have.I have enclosed a map and a program giving detail of the Computer Fair.I do hope you will stop by and take look at our exhibition.We look forward to seeing you at the exhibition.Sincerely yours，27.Gratitude for receiving gift

Dear Sir or Madam: I would like to thank you for the beautiful vase you sent us in commemoration of our company 7th anniversary.I cannot find the words to thank you for giving me such a nice gift.But even more so, we are all touched by your thoughtfulness.

第五篇：商业洽谈 英文演讲稿

Ladies and gentlemen:

First please allow me to express the warmest welcome to everyone and thank you for listening.I wish we will have a happy discussion about all the subjects we will mention today.Driven by the economic needs of buyers and suppliers, business negotiation is a process to coordinate economic and trade relations through pursuing a profit combination.Thus, it’s also a kind of arts and how could negotiators implement the strategy becomes a key point in the talks.Great ready must be carefully examined in advance, and then twice as much can be accomplished with half the effort.For

example, negotiators should define and assemble the issues, bargaining mix, interests.It should be noted that prioritize these assignments in order of their importance.Determine which issues are most important and which are less important? If the other party put forward dissent that out of your targets and openings, you should clearly know the limits and alternatives.Of course, you are not expected to be nervous in the negotiation process instead calmly analysis the other party include their needs,resources, and then propose the reasons against it.A successful commerce negotiation always could demonstrate the negotiation skills and knowledge by comprehensively using intellectual power and experience.In a word, mastering modern bargaining theory and relevant knowledge is

the foundation of negotiation and it is necessary to summarize the experience of others and ourselves to improve the negotiation skills.Thank you!