雅思写作考试G类投诉信题型讲解

第一篇：雅思写作考试G类投诉信题型讲解

雅思写作考试G类投诉信题型讲解—北京中雅封闭班

投诉累话题，在雅思G类考试中常会涉及到，这类投诉信，通常会出现在服务场所，比如：商场，餐厅，宾馆，旅游行业等等！当考生遇到雅思写作此类考题时，应该如何解答呢？北京中雅频道为您提供了雅思写作考试G类投诉信题型讲解，希望对您有帮助！

投诉类题型，一直是移民类小作文常考的话题，根据本人多年的教学经验，发现可以用以下四种方法去开展。

一、投诉理由1：服务不周

投诉累话题，通常集中在服务场所，比如：商场，餐厅，宾馆，等等！此类书信一般在结构上可分为以下几个部分：

（一）自我介绍，表明投诉内容以及与收信人的相关性。

（二）陈述投诉内容，如时间、地点、人物、事件等，并指出对方服务问题所在以及由此而产生的对自己或者家人的影响。

（三）提出整改建议或者希望得到对方的赔偿或补偿。

让我们结合真题来分析一下：

You just returned from a tour.However，you were dissatisfied with the service you received from the travel agency.Write a letter to the manager of the agency.In your letter，1.give the details of your tour

2.explain why you were unhappy with the service

3.say what you want the company do for you

题目并无指明具体投诉内容，因此考生选择余地较大，一般来说，建议考生可以考虑旅行社安排的住所不好，比如房间脏等。具体写法如下：

The room was not cleaned on a daily basis and that my bed was made up only every three days.还可以说房间没有热水，比如：

The hot water was only supplied from 6：00 am to 10：00 pm，which means if I arrived back at the hotel late，it was impossible for me to take a shower with hot water.此外，还可以围绕吃饭问题进行投诉，如：

The food in the restaurant was disappointing.Not only was it extremely overpriced，but the quality was very poor.上述所提到的关于服务质量的投诉，大家不难发现里面说的房间，热水，吃饭问题其实换一个服务性行业的考题我们也可以套用。因此我们要熟记这些基本的投诉点。

二、投诉理由2：质量低劣

投诉信中反映产品质量低劣是经常会考到的话题，一般分为2种：一种是在题目中指明具体产品，如服装、CD-player等；另一种是不具体指明买的产品是什么，让考生自己去虚构一样物品，此类书信在结构上一般由三部分组成：

（一）表明投诉原因以及与收信人的相关性。

（二）陈述投诉内容，如购买的时间、地点、人物等，并指出产品具体问题所在以及由此而产生的后果。

（三）希望得到对方的赔偿或补偿。

让我们结合真题来分析一下：

You have recently made a purchase from a department store in another town but found some problems with it after you returned home.Write a letter to the manager.In your letter，1.say what product you have bought

2.explain the problems

3.say what you would like them to do

题目并无指明具体产品，因此考生选择余地较大，一般来说，考生可以考虑服装。关于服装的投诉点，一般可以说新买的衣服褪色问题严重，品质有问题。具体写法如下：

The color of the sweater faded heavily and even dyed other clothes.还可以说标签和配件丢失，比如：

I put on the shirt that day when I returned home and found the buttons on the left sleeve were missing.Also，I couldn‘t find the label of the shirt，so I was unable to know the proper way of washing or hanging it.此外，围绕服装的投诉点还可以是材质和描述不符，尺寸大小不合身等，如：

The garment was stretched out of shape and therefore no longer fits.考生可以从中选择一两项进行描述，还可以从对方店员服务态度方面入手，如：

I phoned your store last Wednesday and spoke to the store manager，a Mr.Wang，who was rather unprofessional and inconsiderate on the phone and informed me that I was unable to get a replacement shirt as it was not their fault.

第二篇：雅思写作G类解读之投诉信

投诉信一直是移民类小作文常考的话题，根据笔者多年的教学，发现投诉信一般可以从以下四个思路去发展。

投诉理由：服务不周投诉信中投诉服务是经常会考到的话题，一般主要集中在对于饭店，宾馆，餐厅，旅行社等服务性行业的投诉，此类书信一般在结构上可分为以下几个部分：

(一)自我介绍，表明投诉内容以及与收信人的相关性。

(二)陈述投诉内容，如时间、地点、人物、事件等，并指出对方服务问题所在以及由此而产生的对自己或者家人的影响。

(三)提出整改建议或者希望得到对方的赔偿或补偿。

让我们结合真题来分析一下：

You just returned from a tour.However, you were dissatisfied with the service you received from the travel agency.Write a letter to the manager of the agency.1.give the details of your tour

2.explain why you were unhappy with the service

3.say what you want the company do for you

题目并无指明具体投诉内容，因此考生选择余地较大，一般来说，建议考生可以考虑旅行社安排的住所不好，比如房间脏等。具体写法如下：

The room was not cleaned on a daily basis and that my bed was made up only every three days.还可以说房间没有热水，比如：

The hot water was only supplied from 6:00 am to 10:00 pm, which means if I arrived back at the hotel late, it was impossible for me to take a shower with hot water.此外，还可以围绕吃饭问题进行投诉，如：

The food in the restaurant was disappointing.Not only was it extremely overpriced, but the quality was very poor.上述所提到的关于服务质量的投诉，大家不难发现里面说的房间，热水，吃饭问题其实换一个服务性行业的考题我们也可以套用。因此我们要熟记这些基本的投诉点

第三篇：雅思写作G类书信常用词汇和句型：投诉信

雅思写作G类书信常用词汇和句型：投诉信

一、Complaint Letter 抱怨投诉信

词汇：

complain against sb.about sth.投诉......dissatisfaction with不满于......put up with / bear / tolerate忍受

awful 糟糕的

poor service糟糕的服务

inconceivable不可思议的

out of one’s expectation令某人大失所望

look into / go into / investigate调查

incident / matter 事件

sanitary situation卫生条件

bad manners 不礼貌

disturbance干扰

nuisance 麻烦事

remedy 补救

solve解决

recurrence再次发生

句型：

1)I am writing to you to complain about...2)I am writing to express my dissatisfaction with...3)There are some problems with the flat that I wish to bring to attention.For one thing, there is…For another,...4)I can hardly bear /tolerate /put up with it any more.5)I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7)We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8)We will appreciate your willingness to make up for the loss.

第四篇：雅思写作G类书信常用词汇和句型：投诉信

海量资料下载

免费学习英语

（申请网址）

一、Complaint Letter 抱怨投诉信

词汇：

complain against sb.about sth.投诉......dissatisfaction with不满于......put up with / bear / tolerate忍受

awful 糟糕的

poor service糟糕的服务

inconceivable不可思议的

out of one’s expectation令某人大失所望

look into / go into / investigate调查

incident / matter 事件

sanitary situation卫生条件

bad manners 不礼貌

disturbance干扰

nuisance 麻烦事

remedy 补救

solve解决

recurrence再次发生

句型：

1)I am writing to you to complain about...2)I am writing to express my dissatisfaction with...3)There are some problems with the flat that I wish to bring to attention.For one thing, there is„For another,...4)I can hardly bear /tolerate /put up with it any more.5)I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.7)We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.8)We will appreciate your willingness to make up for the loss.洛基国际英语

竭诚为您服务 海量资料下载

免费学习英语

（申请网址）

“成千上万人疯狂下载。。。更多价值连城的绝密英语学习资料，洛基内部秘密英语，技巧，策略

请在 网上 申请报名”

洛基国际英语 竭诚为您服务

第五篇：雅思G类小作文书信：投诉信

最权威的国际教育服务平台

雅思G类小作文书信范文：投诉信(2)

本文是雅思G类小作文书信范文：投诉信(2)，供大家参考。相对于雅思A类写作而言，雅思G类写作的复习资料较少，希望本文能够为同学们的雅思备考提供帮助。

题目：

You have recently made a purchase from the local department store.However, when you arrived home, you found a faultwith it.Write a letter to the manager, say what the product is, explain the problem and say what you’d like to be done about it.(投诉信)

范文：

Dear Sir or Madam，I’m writing to complain about the recent purchase of a woolensweater from your department store on Philip Street, on August 25, 2007.亲爱的先生、女士：

我写此信是要就我 2007年8月25日从你们在菲利普大街上的商店里购买的一件羊毛衫进行投诉的。

资料来源：教育优选 http://www.xiexiebang.com/

最权威的国际教育服务平台

I recently washed the sweater in cool water, as per the instructions on the label.However, when I removed it from the machine, the garment was stretchedout of shape and no longer fits.我最近按照标签上的说明用冷水洗了这件羊毛衫，然而，当我将它从洗衣机里取出时，这件衣服却变形了，再也不合身了。

I phoned the store last Tuesday(June 21)and spoke to the department manager, a Mr.Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reduced price.I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints.I, therefore, feel disappointed to be treated in such a manner.我上周二(6月21日)打电话到店里，是与一位叫Morris先生的部门经理讲的，他电话里很是无礼，告知我说因为这件衣服是降价购买的，因此不能退换。对此，我深感不满，因为我多年来一直是贵店的忠实顾客，在此事件之前，从来没有过任何投诉。因此，我对受到如此待遇深感失望。

I would, however, be perfectlysatisfied if you would kindly replace the sweater or refund my money, whichever is more convenient.资料来源：教育优选 http://www.xiexiebang.com/

最权威的国际教育服务平台

然而，我的要求并不高。如果你们能够给我退换一件，或者为我办理退费，怎么方便就怎么办，我都会非常满意的。

I look forward to hearing from you soon.Yours truly，Kenny Gao

期盼收到您的答复。

您真诚的

Kenny Gao

资料来源：教育优选 http://www.xiexiebang.com/