考研英语投诉信[★]

第一篇：考研英语投诉信

一、信函写作：称呼、正文、落款

1、审题—-判断是个人书信&事务公函

决定：

语域使用：正式：使用礼貌表达，不用缩略语(对公)半正式：可以使用缩略和口语表达(对私)非正式：(一般不考)——It depends 呼语： 特定的写信对象：Dear XX 不明确收信人：Dear Sir/Madam, or To Whom It May Concern

2、正文

三段(8句)：写作目的段医学全在线搜集整,理www.xiexiebang.com、细化段、感谢或者期待。

3、各种信函内容安排

2)投诉信

与投诉信比较：仍然以提建议为主，无需赞扬，直接表明写信目的—即提建议，最后无需感谢，只需表示期待改进。

A.基本结构

Dear XX/To Whom It May Concern, 第一段： 自我介绍，陈述事由，提出建议;第二段： 投诉细节(补救细节);第三段： 期待改进。Yours sincerely, Li Ming B.投诉信框架

Dear XX/To Whom It May Concern, I am xxx who….I am writing to express my dissatisfaction/disappointment about…(投诉信).具体事由.To improve the situation, it is advisable for you to take the following measures.To begin with,…细节一;Moreover, …细节二。

We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.Yours sincerely, Li Ming

第二篇：考研英语作文投诉信

考研英语作文投诉信

一、信函写作：称呼、正文、落款

1、审题—-判断是个人书信&事务公函

决定：

语域使用：正式：使用礼貌表达，不用缩略语(对公)

半正式：可以使用缩略和口语表达(对私)

非正式：(一般不考)——It depends

呼语： 特定的写信对象：Dear XX

不明确收信人：Dear Sir/Madam, or To Whom It May Concern2、正文

三段(8句)：写作目的段、细化段、感谢或者期待。

3、各种信函内容安排

2)投诉信

期待改进。

A.基本结构

第一段：;

第二段： 投诉细节(补救细节);

第三段： 期待改进。

Yours sincerely,Li Ming

B.投诉信框架

Dear XX/To Whom It May Concern,I am xxx who….I am writing to express my dissatisfaction/disappointment about…(投诉信).具体事由.To improve the situation, it is advisable for you to take the following measures.To begin with,…细节一;Moreover, …细节二。

We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.Yours sincerely,Li Ming

第三篇：考研英语小作文(投诉信)

Dear_______，I am.(自我介绍)I feel bad to trouble you but I am afraid that I have to make a complaint about_______.The reason for my dissatisfaction is ______________(总体介绍).In the first place,_________________________(抱怨的第一个方面).In addition, ____________________________(抱怨的第二个方面).Under these circumstances, I find it ___(感觉)to ____________________________(抱怨的方面给你带来的后果).I appreciate it very much if you could_______________________(提出建议和请求), preferably __________(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限).Thank you for your consideration and I will be looking forward to your reply.Yours sincerely

Li Ming

第四篇：2013考研英语小作文 投诉信

2013考研英语小作文范文 投诉信 来源：吾爱视频教程网 http://

考研英语作文是考研英语中提分最快，也是可以通过短时间训练复习做到的，本文就针对英语小作文中的投诉信为大家进行精讲，顺便提供考研英语作文范文以供大家参考。

考研英语作文中大作文的要求是内容切题、表达清楚、文字连贯、句式多变和语言规范。小作文考察点在信息点的覆盖、语言的准确性、文章组织的连贯性上。

其中小作文占10分，分为求职信、祝贺信、道歉信、询问信、推荐信、感谢信、邀请信、辞职信等等二十多种应用文。每个类别都有相对固定的语言模式，都有固定词语要求。

投诉信是当人们对某机构的工作人员或其服务不满时，向有关机构的主管或监督人员所做出的书面表述。其内容往往包括对被投诉事件的回忆，投诉人的心里伤害、经济损失，以及投诉人对被投诉方提出的合理补偿要求等。

写作“三步曲”

自我介绍，交代投诉内容，表明本信的目的和要求→说明情况，讲清利害，分析利弊。告诉对方你因此受到的伤害或不便，提出解决问题的建议，表明希望如何处理→表达希望问题得到迅速恰当解决的强烈愿望，希望尽快得到满意的答复。

注意：

写投诉信时语气要冷静、郑重、克制，不必过于礼貌。但也要就事论事，不能进行人身攻击。同时，在描述问题时尽量采用被动句式，使描述更加客观合理。

范文解析：

Directions: Write a letter to a store, making a complaint about its delivery.You should write about 100 words on ANSWER SHEET

Do not sign your own name at the end of the letter.Use “Wang Hua” instead.Do not write the address.Dear Sir or Madam,I am writing to make a complaint against your bad delivery service.I’m afraid that the enclosed CD player doesn’t work.It is the third one I’ve got to return this month.Other than the three I’ve had to return recently, I’ve always found your products to be excellent.I would be grateful if you could send a replacement and refund my postage.I look forward to your reply and proper resolution of my problem, and will until the end of this week before

seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 6668888.

第五篇：2014考研英语：应用文写作之投诉信

2014考研英语写作：应用文写作之投诉信

大纲对应用文写作的评价目标是：考生应能根据所设情景，写出不同类型的应用文，包括私人和公务信函、备忘录、摘要、报告等。写作时。考生应能：

1）做到语法、拼写、标点正确、用词恰当； 2）遵循文章的特定问题格式；

3）合理组织文章结构，使其内容统一、连贯； 4）根据写作目的和特定读者，选用恰当语域。

投诉信是因为对服务、商品等不满而向诸如商店、厂家、消费者协会等相关负责机构写的信件。写此类信件时候，应注意写信的目的不仅仅是表示不满，更重要的是让对方了解并解决你所遇到的问题。因此投诉信的内容可包括：（详细见写作160篇132页）

1)反映问题。比如应具体说明什么质量问题，并提供确切的发票，问题的内容要明确而具体。

2)说明由此问题所带来的不便、比如时间或精神上的损失等，内容要实事求是。

3)提出解决方案，赔偿方法和方式等，所提出的要求要合理。

4)结尾既要提出希望，比如要求对方尽快解决问题，同时又要为对方做出的努力表示感谢，这样对方才可能以积极的态度处理并解决你的问题。

投诉信的语气要坚决，但注意礼貌用词，不宜过分尖锐，叙述问题时用过去时态。其常用套语有：

引言：I am returning...which Ibought from your store in...(time).Imust complain about...发展：This has put us to great inconvenience.Therefore, Iam returning...and would greatly appreciate if you could replace it.结尾：We hope that you will understand our expectation of the compensation for our damaged goods.Iwould be grateful if this matter would have your immediate attention.Having been given your excellent reputation, Iam sure you will do everything possible to...范例：

Directions:

You bought a pair of tennis bats(item #6542951)from website.When you received them, you found they were used with dirt all over around and a small tear in the handle.Write a letter to the customer service manager of the store to

1)tell him about the used bats 2)ask for a refund

Dear Sir or Madam:

I have recently ordered a new pair of tennis bats(item #6542951)from your website on June 21.I received the order on June 26.Unfortunately, when I opened it I saw that the bats were used.They had dirt all over around and there was a small tear in the handle.My order number is AF26168156.To resolve the problem, I would like you to credit my account for the amount charged for my bats, I have already went out and bought a new pair at my local sporting goods store so sending another would result in me having two pairs of the same bats.Thank you for taking the time to read this letter.I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem.If you need to contact me, you can reach me at(555)555-5555.Sincerely，Li Ming

最后，希望考生都能够掌握投诉信的写作方法，进入理想的学府。祝大家考研成功！