第一篇：高考英语作文之应用文：投诉信
高考作文练习（1）应用文：投诉信
作文：假设你是李华，五一期间你在淘宝网上购买了一条裤子，作为顾客，你发现好几处不满意的地方。请你根据下面几点自己不满意的服务投诉商家。
1.发货迟，迟收15天。
2.裤子颜色本该黑色，收到的却是灰色。3.所选尺码为27号，错发29号。4.提出理赔要求。注意：
1.字数：100左右。
2.可以适当增加细节，以使行文连贯。Dear Sir, _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ _______________________________________________________________________________、_______________________________________________________________________________、Yours, Li Hua 实用词句：
1.Order /Purchase 购买
refund 退款
replace 换货
return 退回
postage 运费
2.3.4.5.I am writing to complain about...When I checked..., I noticed...Take full responsibility for it Be satisfied with
范文：
Dear Sir，I’m writing to you to make some complaints about the trousers I bought in your store the other day.To begin with, the color of the trousers I ordered was black, but what I received was grey.In addition, what fits me is size 27 while the size of the trousers I received was size 29, which is far larger for me.Worse still, the trousers should have been sent on May 1st.however, the date I got it was May 15th.I think you should take full responsibility for it and pay for the postage.I insist that you give me a satisfactory reply.I do want you to change a new pair of trousers or give me my money back as soon as possible.Yours,
第二篇：高考英语应用文专题-投诉信(lw)
投诉信
对所遇到的困扰，恶劣的服务态度，劣质的产品等提出抗议和改进的建议.内容有理.批评有节.语言注意点投诉信应重点表明投诉的原因，叙事应客观、准确、简洁.最后提出的解决方法应切实可行.在表达自己的不满时,语言要把握分寸,不失风度.1.说明投诉的对象2.阐述投诉的具体原因3.表示希望投诉后能尽快得到改正 ①I am_____________(写信人身份)。②I venture to write you a letter about_____________(抱怨内容)。
③The focus of the complaint is_____________(抱怨内容的核心)。④For one thing,_____________(抱怨内容的一个方面)。⑤For another,_____________(抱怨内容的另一方面)。
⑥Honestly speaking,_____________(客观的评论)。⑦But_____________(抱怨产生的原因)。⑧All in all,There is still much room for improvement.⑨Before I take any further action,I do hope_____________(表达本人的愿望)。⑩Thank you for your time and kind consideration.【篇首句】介绍自己，说明写作目的：投诉。
l I’m Li Hua.I feel bad to trouble you but I’m afraid that I have to make a complaint about your restaurant.我是李华。很不想给你添麻烦。但是，恐怕我不得不对你们餐馆进行投诉。l I’m writing to you to complain about...我写信是投诉......l I want to express my dissatisfaction about the woolen scarf I bought from your company.我想要表达我对从你们公司买的羊毛围巾的不满。
【篇中句】说明投诉问题、后果，并提出合理建议。
l While I was on holiday in Hong Kong about a week ago,I bought a green shirt for 300 HK dollars in your shop,but there seems to be something wrong with it.When it's washed,it fades in color.Now I can't wear it.l 大概一周前我在香港度假的时候，我在你们店里花300港元买了一件绿色衬衫，但是看上去似乎有一些状况。当被洗的时候，它会掉色。现在，我不能穿了。
l It arrived on time the day before yesterday.But when I checked it,I found a hole in the middle.I was astonished because the hole was obvious and I didn't think you should neglect this deficiency（缺陷）.它是前天按时到的。但是当我检查时，我发现中间有个洞。我很震惊，因为这个洞和明显，我认为你们不应该忽略这个缺陷。
l I have dialed your service number for several times but it was always busy.我多次拨打你们的服务电话，但它总是占线。l Now this problem keeps worrying me.现在这个问题一直在困扰我。
l To improve the situation,you can take the following measures.为了改善状况，你们可以采取下面的措施。l Can you change a new one for me as soon as possible?你们可以尽快给我换件新的吗？
l I insist you change a new one for me or give me a refund(退款).我坚持你们给我换件新的或者给我退款。l How shall I send this scarf back to you?我怎么把这条围巾寄还给你？
【篇尾句】希望给予考虑，并期待对方尽快回复。l Thanks for your consideration.感谢你的考虑。
l I hope you will give due attention to this matter.我希望你给予此事应有的重视。l I believe you will take my complaint seriously.我相信你会认真考虑我的投诉。l I’ll appreciate it if my demand is met.如果我的要求被满足，我会非常感激。l I’m looking forward to your early reply.期待着你早日答复。
你是李华，两周前你从网上一套书虫系列读物（Bookworm Series）昨天才到货，且包装破损，数量不足。请就此向网店客服写邮件投诉。要点如下：1.介绍购物情况2.反映存在问题3.提出解决方案
注意：1.词数100词左右2.可适当增加细节，使行文连贯3.开头结尾已给出，不计入总词 To whom it may concern, I am one of your customers.I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday.And much to my disappointment, the books were so poorly packed up that the cover of one book was torn.To make matters worse, it is not a complete set, as I found one book missing.I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me.Besides, I’d like to be informed of the process of your dealing with my complaint.Looking forward to your reply.Sincerely, Li Hua
第三篇：考研英语应用文写作之投诉信
考研英语应用文写作之投诉信
在考研英语中一类公认的比较容易得分的题型大概非作文的
(2)我们深知你们并不经常出错，但我们希望能确保这类差错不再发生。
We know that you are not generally careless, but we should like your assurance that this will not happen again.(3)我必须正告贵方，除非对目前状况采取措施，否则我将被迫诉诸法律。I must warn you that unless you do something about the situation, I will beforced to take legal action.(4)坦率地所，我不再准备忍受这种状况。
Frankly, I am not prepared to put up with the situation any more.(5)如果您能尽快调查此事，我将不胜感激。期待您尽快回复。
I would be very grateful if you could look into the matter as soon as possible.And I am looking forward to an early reply.分段及分句的写作讲解过后，同学们可以尝试练习整篇文章了，例如：
Directions: For this part, you are allowed 30 minutes to write a composition on the topic A Letter to the University President about the Library Service on Campus.You should write at least 120 words, and base your composition on the outline given below in Chinese:
假设你是李强，请你就本校图书馆的状况给校长写一封信，内容应涉及图书馆的藏书数量和更新状况、环境、服务等，可以是表扬，可以是批评建议，也可以兼而有之。
【审题】本文可以从批评着手，成为一封批评信。题目要求中规定了要涉及藏书、环境等内容，为作文提供了一些思路。同时注意，虽然是封批评信，但也要做到客观，不能把图书馆说得一无是处。
【写作思路】
Li Qiang
第四篇：考研英语应用文写作之投诉信
凯程考研，为学员服务，为学生引路！
考研英语应用文写作之投诉信
在考研英语中一类公认的比较容易得分的题型大概非作文的
凯程考研，为学员服务，为学生引路！
The noise disturbs my sleep so that I can’t concentrate on my work during thework time, and as a result, I have made several mistakes these days.(2)在这样（嘈杂）环境下我无法进行研究，我需要一间安静的房间。
For me this environment is very difficult to make studies and I need a quiet room.
凯程考研，为学员服务，为学生引路！
时得到of academic development both at home and abroad.最新信息
In addition, the light in the reading room is far(4)指出光线不好
from bright, which does harm to our eyes.Worse still,(5)指出没有空调的问题, Wrose there is no air-conditioning and we are sweating heavily still意思是“更糟糕的是” while reading.Last but not least, the newly developed electronic(6)提出最后一个问题information system does not work well and needs further
improvement.A great number of books should have been
listed in the system.There is no denying that the library has helped us a(7)客观说明图书馆的作用lot.But it is in urgent need of improvement.When im-(8)对图书馆的改进充满proved, the library is certain to provide much more help期待
with our study.Thank you for your time.I am looking forward to(9)结束语，期待对方的回信your reply.Yours sincerely，Li Qiang
考研成功难又不难，一旦大家开始准备就要全力以赴。自制力差的学生可以找几个研友，互相激励，因为坚持下来也确实不容易，也看个人习惯，有的同学可能一个人学习更有效率；在这个过程中更主要的还有大家坚持的信念，坚持完成一件事情本身就是成功。
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虽然有突破口、也有规律可循，但这并不意味着我们可以一劳永逸、高枕无忧，要知道，想要精通世界上任何一门语言，除非有天生的语言天分，否则偷不得半分懒，只能勤勤恳恳反复练习。一遍不懂读两遍，默念不行就大声念出来，遇到不认识的单词就查，不懂的句子就静下心来拆分结构。总之，读书百遍、其义自现，英语学习之路上没有笨蛋，只有懒人。综上就是小编给大家提供的高分技巧，技巧就是牢固的知识点和强悍的答题思路，预祝所有考生2017考研有个好成绩。凯程教育：
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凯程考研的价值观口号：凯旋归来，前程万里； 信念：让每个学员都有好最好的归宿；
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敬业：以专业的态度做非凡的事业；
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凯程考研，为学员服务，为学生引路！
如何选择考研辅导班：
在考研准备的过程中，会遇到不少困难，尤其对于跨专业考生的专业课来说，通过报辅导班来弥补自己复习的不足，可以大大提高复习效率，节省复习时间，大家可以通过以下几个方面来考察辅导班，或许能帮你找到适合你的辅导班。
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一、两个教师包到底的，是一批教师配合的结果。还要深入了解教师的学术背景、资料著述成就、辅导成就等。凯程考研名师云集，李海洋、张鑫教授、方浩教授、卢营教授、孙浩教授等一大批名师在凯程授课。而有的机构只是很普通的老师授课，对知识点把握和命题方向，欠缺火候。
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有没有实体学校校区：有些机构比较小，就是一个在写字楼里上课，自习，这种环境是不太好的，一个优秀的机构必须是在教学环境，大学校园这样环境。凯程有自己的学习校区，有吃住学一体化教学环境，独立卫浴、空调、暖气齐全，这也是一个考研机构实力的体现。此外，最好还要看一下他们的营业执照。
第五篇：高考英语作文投诉信
投诉信
Dear xiaoli: I am sorry to learn about the problem that has been troubling you recently.My suggestions are as follows:
First of all , you should complain directly to the general manager, presenting the warranty , or any other record given to you.Besides , I think it necessary for you to show him what is wrong with the laptop that you bought in their store.Tell him politely but firmly that your computer needs to be changed because it often has a black screen and does not work suddenly.If he ignores it, you had better take a further step---reporting the case to the local consumer’s
association to have your rights protected.I am looking forward to hearing good news from you.
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