第一篇:车站日常英语用语
车站日常英语用语 常用词汇:
站长 值班站长 调度员 售票员 问询员 保安 卧铺车 软座车
票房 行李寄存处
售票窗口
候车厅 班车
客运服务十字文明用语: 请
您好
谢谢 对不起
再见 其它常用:
旅客们,您乘坐的608次7:00发往杭州的班车现在开始检票,请您携带好您的行李物品,在1号检票口检票上车。谢谢!
旅客们,您好!您乘坐的608次7:00发往杭州的班车马上就要发车了,请还未检票的旅客赶快到1号检票口检票上车。
旅客们,你们好!因车辆临时发生故障,我站608次7:00发往杭州的班车大约晚点1小时10分检票,请您耐心等候。因为班车晚点给您造成不便,我代表车站向您表示诚挚的歉意。
旅客们,您们好!因班车路上抛锚的原因,我站608次7:00发往杭州的班车不能正常发班,请您退票或改乘其它班车。因为班车停班给您造成不便,我们表示深深的歉意,并恳请您的谅解。谢谢!
对不起,公共场所不能吸烟,请您到吸烟室吸烟好吗? 对不起,请您把随身携带的行包放到安检仪检查。谢谢!
第二篇:日常英语问候用语
洛基英语Rocky
打造国内最大的英语教育平台
洛基提醒:英语学习已经进入互联网时代
1.Good morning [afternoon ,evening ],John.早安(午安,晚安),约翰。2.Hi, John.嗨,约翰。
3.Hi, Mark.how are you doing? 嗨,马克。你好吗? 4.Fine.And you? 不错。你呢?
5.Hello,Jane.how are you? 哈罗,珍。你好吗?
6.Pretty good.Thanks.And you? 很不错,谢谢。你呢?
7.What’s upheld? Nothing much.怎么了?没什么。8.What’s happening? 近来好吗?
9.Nothing much.I’m just taking one day at a time.没什么。我只是过一天算一天。10.How are you feeling today? 你今天觉得怎样? 11.Just so so.普通。
12.How is it going? 近况如何。
13.How’s everything with you? 你的一切如何?
14.Hi!Are you having fun? 嗨,你过得愉快吗?
15.How have you been(feeling)? 你近来如何? 16.So far so good.到目前还好。
(一)Greetings with People Met Often 问候常见面的人 17.Hi, there!嗨,哈罗!
18.How are you doing? I can’t complain too much.你好吗?我不能太抱怨。(还不错)。19.How is your business going? 你生意做得怎样? 20.How are things going? 事情进行得怎样?
洛基Rocky在线英语教育平台
洛基英语Rocky
打造国内最大的英语教育平台
21.How is your day going? 过得如何?
22.How are you doing these days? Well, about the same.最近好吗?嗯,差不多一样。23.What’s new? 近况如何。
24.How do you feel today? 你今天觉得怎样? 25.I feel like a new man.我觉得好像脱胎换骨了。26.Are you making progress? 你有进展吗?
27.Have gotten over your cold? 你感冒好了吗?
28.Did you sleep soundly last night? 你昨晚睡得好吗?
29.What’s the matter? Don’t you feel well? 怎么了?你不舒服吗?
30.Why are you so cross today? 你今天怎么这么容易生气? 31.You look tired.Had a big night? 你看起来很疲倦。昨晚刺激吗? 32.How come you look so tired? 你怎么看起来这么疲倦?
33.Why are you in such a good mood? 你怎么心情这么好?
34.You look under the weather today.你今天好像不舒服。35.Is anything wrong? 有什么不对劲吗?
36.Where are you headed? 你去哪里?
37.I’m on my way to the library.我要去图书馆。
38.Where have you been? 你去哪里了?
39.What did you do last weekend? 上个周末你做些什么? 40.I went to a baseball game.我去看棒球赛。
41.Where did you go over the weekend?
你在哪里渡周末?
42.Did you manage all right? 洛基Rocky在线英语教育平台
洛基英语Rocky
打造国内最大的英语教育平台
你都处理好了吗?
43.It’s good to see you again.再见到你真好。
44.I haven’t seen much of you lately.我近来不常见到你。
45.You’re a sight for sore eyes.你真是稀客。
46.What brought you here? 洛基Rocky在线英语教育平台
第三篇:成人高考(英语)—日常交际用语
1.问候Greetings
Good morning/afternoon/evening.Hello/Hi!How are you? Fine, thank you.And you? Very well, thank you.2.介绍Introductions
a.This is Mr/Mrs/Miss/Ms….I'd like you to meet….b.How do you do? Nice/Glad/Pleased to see/meet you.c.My name is….I'm a(student/teacher, etc.).d.I'm Chinese.3.告别Farewells a.I'm afraid I must be leaving now.I think it's time for us to leave now.b.Good-bye!(Bye-bye!Bye!)See you later/tomorrow.(See you.)Good night.4.感谢和应答 Thanks and responses a.Thank you(very much).Thanks a' lot.Many thanks.Thanks for..b.It's very kind of you to....Not at all.It's/That's all right.You're welcome.5.祝愿.祝贺和应答 Good wishes congratulationsand responses a.Good luck!Best wishes to you!I wish you good luck/success!Have a nice/good time.b.Thank you.The same to you.c.Happy New Year!Merry Christmas!Happy birthday(to you).6.道歉.遗憾.同情和应答 Apologies, regrets, sympathies and responses a.Sorry/Pardon.I'm sorry.I'm sorry for/about....I'm sorry to hear....b.Excuse me(for....)成考英语复习大纲—日常交际用语 高起点-专升本英语(通用版)I'm afraid of....What a pity/shame!c.That's all right.It doesn't matter.That's nothing.7.邀请和应答 Invitations and responses a.Will you come to...Would you like to...I'd like to invite you to....b.Yes, I'd love to(...).Yes, it's very kind/nice of you.c.I'd love to, but....8.提供(帮助等)和应答 Offers and responses a.Can/Could/Shall I help you? Is there anything(else)I can do for you? Do you want me to...What can I do for you? Let me do/carry/help...(for you).Would you like some...b.Thanks.That would be nice/fine.That's very kind of you.Thank you for your help.Yes, please.Here, take this/my...c.No, thanks/thank you.Thank you all the same.That's very kind of you,? but....9.约会 Making appointments
a.Are you/Will you be free this afternoon/tomorrow? How about tomorrow morning/afternoon/evening? Shall we meet at 4 :30 at...b.Yes, that's all right.Yes, I'll be free then c.No, I won't be free then.But I'll be free....d.All right.See you then.10.意愿和希望 Intentions and wishes a.I'm going to....I will....I'd like to....I(do not)want/hope to....b.I want/hope/wish to....11.请求.允许和应答 Asking for permission and responses a.May I...Can/Could I...b.Yes/Sure/Certainly.Yes,(do)please.? Of course(you may).Go ahead, please.That's OK/all right.Not at all.c.I'm sorry you can't.I'm sorry, but....You'd better not.12.同意和不同意 Agreement and disagreement a.Certainly/Sure/Of course.No problem.Yes, please.Yes,I think so.That's true.All right/OK.That's a good idea.I/We agree(with you).b.No, I don't think so.I'm afraid not.I'm afraid I(really)can't agree with you.13.喜好和厌恶 Likes and dislikes a.like/love...(very much).like/love to....b.I don't like(to).....I hate(to)....14.决断和坚持 Determination,? decision and insistence I will....I have decided to/that....15.判断和意见 Judgement and opinion a.Well done/Good work!b.In my opinion,....It seems....16.能力Ability I can....He is able to....17.肯定和不肯定 Certainty and uncertainty a.I'm sure(of that).I'm sure(that)....b.I'm not sure(of that).I'm not sure whether/if....c.Perhaps/Maybe.18.禁止和警告 Prohibition and warnings a.You can't/mustn't....If you..., you'll....You'd better not do it.Don't smoke!Don't be late!b.Look out!Take care!Be careful!19.可能和不可能 Possibility and impossibility He can/may....It is possible that....It is impossible that....20.预见、猜测和相信 Prediction, conjecture and belief a.He will....b.It seems(that)....c.I believe that he is right.21.请求 Requests
a.Can/Will/Could/Would you...for me? Will/Can/Could/Would you please...May I have...b.Please give/pass me....Please wait(here/a moment).Please wait(for)your turn.Please stand in line/line up.Please hurry.c.Don't rush(hurry)/crowd.No noise, please.No smoking, please.22.劝告和建议 Advice and suggestions a.You'd better(not)..-.You should/ought to....You need(to)....b.Shall we..? Let's....What/How about...Why not...Why don't you...? 23.许诺 Promises I promise....I will give...to you.24.表示焦虑 Expressing anxiety What's wrong? What's the matter(with you)? I'm/He's/She's.worried.Oh,? what shall I/we do?
25.表示惊奇 Expressing surprise Really? Oh dear!Is that so? Good heavens!26.表示喜悦 Expressing pleasure I'm glad/pleased/happy to?...That's nice/wonderful/great.27.谈论天气 Talking about the weather a.What's the weather like today? How's the weather in...b.It's fine/cloudy/windy/rainy....It's getting cold/warm....It's rather warm/cold/hot...today, isn't it? It's a beautiful day today.28.购物 Shopping
a.What can I do for you? May/Can I help you b.I want/I'd like....How much is it? That's too expensive, I'm afraid.That's fine.I'll take it.Let me have....c.How many/much do you want? What colour/size/kind do you want? d.Do you have any other kind/size/colour,? etc.? 29.问路和应答 Asking the way and responses.a.Excuse me.Where's the men's/ladies' room? Excuse me.Can you tell me the way to...How can I get to...I don't know the way.b.Go down this street.Turn right/left at the first/second crossing.It's about...metres from here.Go straight ahead till you see....30.问时间、日期和应答 Asking the time, date and responses a.What day is(it)today? What's the date today? Excuse me.What time is it by your watch? What's the time, please? b.lt's Monday/Tuesday....It's January loth.It's five o'clock/five thirty(half past five)/a quarter past(to)six.It's time for/to....31.就餐 Taking meals
a.What would you like(to have)? Would you like something to eat/drink? b.I'd like....c.Would you like some more...Help yourself to some....d.Thank you.I've had enough.I'm full, thank you.Just a little, please.32.打电话 Making phone calls a.Hello!Is he(Tom)in May/Could I speak to...Is that...(speaking)? b.Hold on, please.Hello, who is it? He/She isn't here right now.c.Hello, this is....speaking.I called to tell/ask you....33.传递信息 Passing on a message
a.Will you please give this note/message to...b....asked me to give you this note.c.Thanks for the message.34.看病 Seeing the doctor
a.There's something wrong with....I've got a headache and a cough.I feel terrible(bad).I don't feel well.b.Take this medicine three times a day.Drink plenty of water and have a good rest.It's nothing serious.You'll be all right/well soon.35.求救 Calling for help a.Help!Thief!b.What's the matter? 36.语言困难 Language difficulties Pardon? Would you please say that again/more slowly? What do you mean by...? I'm sorry I can' t follow you.I'm sorry I know only a little English.
第四篇:英语日常交际用语
一切为了学生,为了一切学生,为了学生的一切
初三英语复习课教案 总第 课时
日常交际用语
4、感谢和应答Thanks and responses Thank you(very much).(非常)感谢你。Thanks a lot.万分感谢。
Many for ……(由于)……非常感谢。It’s very kind of you to ……你真好,……。Not at all.不用谢。
It’s/That’s all right ,不用谢。You 're welcome.不用谢。
6、祝愿、祝贺和应答Good wishes, congratulations and responses Good luck!祝你好运!Best wishes to you.祝福你。
I wish you good luck /success!祝你走好运/成功!Have a nice /good time.祝你过得愉快。Thank you.谢谢你。
Happy New Year!新年快乐!Merry Christmas!圣诞快乐!
Happy birthday to you.祝你生日快乐!The same to you.同样祝你快乐。
7、道歉、遗憾和应答Apologies, regrets, sympathies & responses Sorry./Pardon.对不起。/请原谅。I’m sorry.对不起。
I’m sorry for /about…(由于)…很对不起。I’m sorry to hear…听到…我非常难过。Excuse me(for……)。(由于)……请原谅。
I’m afraid that ……恐怕……。
What a pity /shame!真遗憾!/真可惜!/真丢脸!That’s all right.没关系。It doesn’t matter.没关系。
That 's nothing.没关系。/没事。
8、邀请和应答Invitations and responses a)Will you come to……?你能来……吗?
Would you like to ……?你愿意……吗?
I’d like to invite you to ……我很想邀请你……。b)Yes, I’d love to ……行,我乐意……。Yes ,it’s very kind /nice of you.行,你真好。
我们一直在努力,相信我们会做的更好!
一切为了学生,为了一切学生,为了学生的一切
c)I’d love to, but ……我很乐意…,但是…。
9、提供(帮助等)和应答Offers & responses Can /Could/ Shall I help you? 我能帮你吗? What can I do do for you? 我能帮你什么忙吗?
Is there anything(else)I can do for you? 还有什么我能为你效劳吗? Let me do/carry/help……(for you).让我(替你)做/搬运/帮助…… Do you want me to……?你要我帮你……吗? Would you like some……?你要一点……吗?
Thanks.That would be nice/fine.谢谢。那很好。That’s very kind of you.你真好。
Thank you for your help.谢谢你的帮助。Yes ,please.好,谢谢你。
Here, take this /my…这儿,请拿这个/我的…。No, thanks/thank you.不,谢谢你。Thank you all the same。仍然要感谢你。
That’s very kind of you,but……你真好,但是……。11.请求允许和应答Asking for permission and responses May I……?我可以……吗?
Can/Could I……?我能……吗?
b.Yes/Sure/Certainly.可以/肯定/当然可以。Yes,(do)please.可以,请(做)吧。Of course(you may).当然(你可以)。That’s OK/all/right.可以。
Go ahead, please,行,尽管估吧。Not at all.一点也不。
I’m sorry you can’t.对不起,你不能。I’m sorry ,but……对不起,但是…….You’d better not.你最好别那样。
22.劝告和建议Advice and suggestions.You’d better(not)…… 你最好(不)……。You should/ought to…… 你应该……。
You need(to)……你需要……。I suggest that……我建议……。
b.Shall we…我们……好吗?
Let’s…… 让我们……。
What/How about……?……怎么样? Why not……?为什么为……?
我们一直在努力,相信我们会做的更好!
一切为了学生,为了一切学生,为了学生的一切
Why don’t you……?你为什么不……? 28.购物Shopping What can I do for you? 你要什么?
May /Can I help you? 你要什么? I want/I’d like……我要……。How much is it ?多少钱?
That’s too expensive/too much ,I’m afraid.恐怕那太贵了/太多了。
that’s fine, I’ll take it.那好,我买了。Let me have… 我买……。
How many/much do you want? 你要多少?
What colour/size/kind do you want? 你要什么颜色/尺寸/种类的?
Do you have any other kind/size/colour……?你们有别的种类/尺寸/颜色……吗?
29. 问路和应答Asking the and responses Excuse me.Where’s the men’s/ladies’ room? 对不起/劳驾。男/女厕所在什么地方?
Excuse me.Can you tell me the way to……?劳驾。你能告诉我去……的路吗? How can I get to……?I don’t know the way.我怎样去……?我不知道路。Go down this street.沿这条街走。
Turn right/left at the first/second crossing.在第一个/第二个十字路口往右/左拐。
I t’s about……metres from here.离这里大约……米。
Go straight ahead till you see…… 一直往前走,直到你看见……。30.问时间、日期和应答Asking the time ,date and responses What day is(it)today? 今天是星期几? What’s the date today? 今天是几月几日?
What’s the time, please? 请问现在什么时候了?
Excuse me.What time is it by your watch? 劳驾。你的表什么时候了? It’s Monday/Tuesday.今天是星期一/星期二。It’s January 10th.今天1月10日。
It’s five o’clock/half past five thirty/a quarter to six /a quarter past six.现在五点/五点半/五点三刻/六点一刻。
It’s time for… 是……的时候了。It’s time to……是……的时候了。
31.就餐Taking meals
What would you like(to have)? 你想要(吃)什么? Would you like something to eat/drink? 您想吃/喝点什么吗?
我们一直在努力,相信我们会做的更好!一切为了学生,为了一切学生,为了学生的一切
I’d like…… 我想要……。
Coke/Two eggs……,please.可口可乐/两个鸡蛋……。Would you like some 你想再添一点……吗? Help yourself to some…… 请随便吃……。Thank you.I’ve had enough.谢谢你。我够了。I’m full.Thank you.我饱了。谢谢你。Just a little, please.请给一点点。
32. 打电话Making(tele)phone calls Hello!Is Tom in? 你好!汤姆在家吗?
May/Could I speak to……?请……电话,好吗? Is that……(speaking)?是……(在说话)吗? Hold on, please.请别挂断。
Hello.Who is it? 你好,你是谁?
He/She isn’t here right now.他/她现在不在这儿? Can I take a message for you? 我能替你捎个话吗? Hello, this is…speaking.你好,我是……。
I called to tell/ask you…我打电话是想告诉/问你……。34.看病Seeing the doctor
There’s something wrong with…… ……有点不舒服。I’ve got a headache and a cough.我头疼咳嗽。I feel terrible/bad.我感到很不舒服/很难受。I don’t feel well.我感到不舒服。
Take this medicine three a day.吃这药,一日三次。
Drink plenty of water and have a good rest.多饮水,好好休息。It’s nothing serious.问题不大。
You’ll be all right /well soon.你很快就会好的。
我们一直在努力,相信我们会做的更好!
第五篇:日常礼貌用语
日常礼貌用语
与人相见说您好,问人姓氏说贵姓,问人住址说府上。仰慕已久说久仰,长期未见说久违,求人帮忙说劳驾。向人询问说请问,请人协助说费心,请人解答说请教。求人办事说拜托,麻烦别人说打扰,求人方便说借光。请改文章说斧正,接受好意说领情,求人指点说赐教。得人帮助说谢谢,祝人健康说保重,向人祝贺说恭喜。老人年龄说高寿,身体不适说欠安,看望别人说拜访。请人接受说笑纳,送人照片说惠存,欢迎购买说惠顾。希望照顾说关照,赞人见解说高见,归还物品说奉还。请人赴约说赏光,对方来信说惠书,自己住家说寒舍。需要考虑说斟酌,无法满足说抱歉,请人谅解说包涵。言行不妥对不起,慰问他人说辛苦,迎接客人说欢迎。宾客来到说光临,等候别人说恭候,没能迎接说失迎。客人入座说请坐,陪伴朋友说奉陪,临分别时说再见。中途先走说失陪,请人勿送说留步,送人远行说平安。初次见面说幸会,等候别人说恭候,请人帮忙说烦请。
1、礼貌用语十个字:您好,请,对不起,谢谢,再见。见面语:早上好、下午好、晚上好、您好、很高兴认识您、请多指教、请多关照。
感谢语:谢谢、劳驾了、让您费心了、实在过意不去、拜托了、麻烦您、感谢您的帮助。
打扰对方或向对方致歉:对不起、请原谅、很抱歉、请稍等、请多包涵。
接受对方致谢致歉时:别客气、不用谢、没关系、请不要放在心上。
告别语:再见、欢迎再来、祝您一路顺风、请再来。
2、礼貌用语顺口溜:“您好”不离口,“请”字放前头,“对不起”时时有,“谢谢”跟后头,“再见”送客走。
文明礼貌用语
一、日常文明用语
您好、请、谢谢、对不起、再见。
一)、“您好”是向别人表示敬意的问候语和招呼语,恰当的使用能使双方都感到亲切,温柔、使用时通常要注意以下几点:
1、当客户光临本服务中心时应主动向客人招呼说:“您好”然后才能说其他的服务用语,不要顺序颠倒。
2、各部门在接外来电话或相联系工作时应也养成先说:“您好”的习惯,以表示主动、热情、谦逊,尊重之意。
3、当别人先向我们打招呼说:“您好”时,我们应立即回敬说“您好”同时伴有微笑和点头。
4、在使用时也可以根据不同的时间使用“早上好”、“下午好”或“晚上好”。还可以加称语。“您好先生”或“先生您好”。二)、如何说“请”
说“请”本身就是对他人的敬意。这个词单独使用也可与其他词搭配用,这样表示更为明确的意义。
1、在关照或安抚他人时可用“请”字。如:“请稍等”或马上就过来(为您服务)。
2、在希望等到他人谅解时,要用“请”。如:“请原谅”、“请相信我们不是故意这么做”、“请理解我们这里有关规定”等等。
3、要求对方不要做某事时可用“请”字。如:“请不要这儿吸烟”“请勿打扰”等。三)、如何说谢谢
“谢谢”是礼貌的表示表示感谢的用语。要掌握说声“谢谢”二字,这得在使用时注意以下几点:
1、要明确实对什么言行行举止说“谢谢”,如果他人对我们提供协助、合作、帮助和配合时,又如:客户向我们提供宝贵的意见或建议以及对服务工作表示满意、称赞等情况下都需要使用这句礼貌用语。
2、说:“谢谢”时表情要自然,面带微笑,目视对方,“谢谢”二字的重音应在第一个上,吐字清晰,语速适中,语调柔和,节奏不能呆板。
3、不要千篇一律的使用“谢谢”,可用根据实际需要做些变化。如可以说:“谢谢”、“十分感谢”、“谢谢您的帮助”“谢谢您告诉我”、“谢谢您的称赞”以及“谢谢您为我们解决了这个问题”等等。
四)、如何说“对不起”
“对不起”是道歉的礼貌用语,通常是在自己对别人有愧或有过失行为时使用,有请求他人原谅的含义。使用“对不起”需要做到:该说时及时说,不该说时不能说。在以下需要说“对不起”:
1、言行举止不当时需要使用“对不起”,以便取得他人,特别是服务对象的原谅。如“对不起,我错怪您了”、“对不起,我把这件事忘了,这是我的疏忽“等。
2、希望得到对方的谅解时用。如“对不起让您久等了”、“对不起打扰您了“等。
二、接听电话用语1、2、3、4、5、6、您好!这里是包装材料库x组xx库请问您找谁? 我就是,请问您是哪一位?„„请讲。
请问您有什么事?(有什么能帮您?)请稍等,我记录一下。您放心,我会尽力好这件事。不用谢,这是我们应该做的,再见。
xx同志不在,我可以替您转告吗?(请您稍后再来电话好吗?)。
7、对不起,这类业务请您向xx处咨询,他们的号码是„„。
8、对不起,您打错号码了,我是包装材料库x组xx库„„没关系。
9、再见!
三、打电话用语
10、您好!请问您是xx单位吗?
11、我是包装材料库x组xx库,请问怎么称呼您?
12、请帮我找一下xx同志,谢谢!
13、(若打错联系电话)对不起,我打错电话了。
四、接待来客用语
14、请进!
15、您好!同志您办什么事情?(或请问您找谁?)
16、请稍等,我马上为您办理。
17、他(她)不在,请问有事需要转告吗?
18、x处在x楼,具体办公地点在xx地方。
19、对不起,让您久等了。20、请坐(请喝茶)。
21、我就是,请问有什么事需要办理吗?
22、您反映的情况,我们尽快办理。
23、对不起,这个问题因情况特殊无法立即办理,请留下您的联系电话,在答复您好吗?
24、不用谢,请慢走。
五、到外单位办事用语
25、对不起,打扰一下。
26、请问xx处(室)在那间办公室?
27、请问xx同志在吗?
28、非常感谢您(麻烦您啦!)
29、请留步。服务忌语1、2、3、4、5、6、7、8、9、有事快说。不知道,问别人去。快下班了,明天再来。说了半天,您怎么还不明白。这事我不管,想找谁找谁去。他不在,到外边等着去。你这人怎么事儿这么多。你懂不懂,这是政策规定。上面都写着呢。自己看去。
10、谁给你说的(谁答应你的)找谁去。
11、有话就说,你管我姓什么。
12、你着什么急,没看我正忙着哩。
13、刚才给你说过了,怎么还问。