第一篇：Email Etiquette写英文电子邮件的礼节
Email Etiquette 写电邮的礼节
1.Be concise and to the point.言简意赅
Do not make an e-mail longer than it needs to be.Remember that reading an e-mail is harder than reading printed communications and a long e-mail can be very discouraging to read.回信时，用语要简练。不要超过理应的长度。因为过有间毕竟没有阅读打印出来的材料方便。2.Answer all questions, and pre-empt further questions.回复所有的邮件，并预先提出潜在的问题。
An email reply must answer all questions, and pre-empt further questions – If you do not answer all the questions in the original email, you will receive further e-mails regarding the unanswered questions, which will not only waste your time and your customer’s time but also cause considerable frustration.Moreover, if you are able to pre-empt relevant questions, your customer will be grateful and impressed with your efficient and thoughtful customer service.Imagine for instance that a customer sends you an email asking which credit cards you accept.Instead of just listing the credit card types, you can guess that their next question will be about how they can order, so you also include some order information and a URL to your order page.Customers will definitely appreciate this.在回复邮件时，要做到回答信中提到的所有问题，从而节省多次来往邮件的时间。其次要预先提出潜在的问题，这样一方面可以节省回复邮件的时间，另一方面可以给客户树立我们高效和细致入微的客服水平形象。
3.Use proper spelling, grammar & punctuation.正确的拼写，语法和标点
This is not only important because improper spelling, grammar and punctuation give a bad impression of your company, it is also important for conveying the message properly.E-mails with no full stops or commas are difficult to read and can sometimes even change the meaning of the text.And, if your program has a spell checking option, why not use it? 正确的拼写，语法和标点不仅关系着信息的正确表达，还关系着公司的形象。没有标点符号的邮件不仅读起来晦涩，有时候还会让人曲解意思。如果我们的电脑程序中有拼写的检查，为什麽不充分利用呢？
4.Use templates for frequently used responses.利用固定的模板
Some questions you get over and over again, such as directions to your office or how to subscribe to your newsletter.Save these texts as response templates and paste these into your message when you need them.You can save your templates in a Word document, or use pre-formatted emails.很多情况需要我们重复用到一些格式，不如保存这些格式在自己的邮件中，或事前设定一个模板，这样回信时就方便多了。5.Answer swiftly.回信要及时
Customers send an e-mail because they wish to receive a quick response.If they did not want a quick response they would send a letter or a fax.Therefore, each e-mail should be replied to within at least 24 hours, and preferably within the same working day.If the email is complicated, just send an email back saying that you have received it and that you will get back to them.This will put the customer's mind at rest and usually customers will then be very patient!客户发邮件时，都希望能够得到最迅速的回复。所以，每封邮件要在24小时之内回复，最好是在收信当天回复。如果邮件的信息量比较大，不能当时或在24小时之内回复的邮件，也要在收到邮件时告诉客户我们会尽快回复。这种做法通常会让客户有足够的耐心等待。
6.Do not attach unnecessary files.不要附加不必要的文件
By sending large attachments you can annoy customers and even bring down their e-mail system.Wherever possible try to compress attachments and only send attachments when they are productive.Moreover, you need to have a good virus scanner in place since your customers will not be very happy if you send them documents full of viruses!不必要的附件不仅会使我们的客户不开心，有时，还会影响我们邮箱地反应速度。所以，只发对客户有用的附件，并且，要随时检查邮件是否带病毒。可以想象当客户受到我们发给他们满是病毒的邮件会有什麽反应。
7.Use proper structure & layout.采用适合的结构和版面
Since reading from a screen is more difficult than reading from paper, the structure and lay out is very important for e-mail messages.Use short paragraphs and blank lines between each paragraph.When making points, number them or mark each point as separate to keep the overview.基于在屏幕中阅读远南过于阅读打印出来的材料，所以要合理的排版，并在重要的地方强调。这样才便于阅读。
8.Do not overuse the high priority option.发送邮件时不要经常标注惊叹号
We all know the story of the boy who cried wolf.If you overuse the high priority option, it will lose its function when you really need it.Moreover, even if a mail has high priority, your message will come across as slightly aggressive if you flag it as 'high priority'.“狼来了”的故事我们都听说过，同理，为了使我们真正重要的邮件能得到别人的重视。不要把提示别人注意的提示符用滥。9.Do not write in CAPITALS.不要使用大写
IF YOU WRITE IN CAPITALS IT SEEMS AS IF YOU ARE SHOUTING.This can be highly annoying and might trigger an unwanted response in the form of a flame mail.Therefore, try not to send any email text in capitals.大写让人感觉我们在叫喊，为了避免歧义，还是少用为妙。10.Don't leave out the message thread.不要漏掉任何线索
When you reply to an email, you must include the original mail in your reply, in other words click 'Reply', instead of 'New Mail'.Some people say that you must remove the previous message since this has already been sent and is therefore unnecessary.However, I could not agree less.If you receive many emails you obviously cannot remember each individual email.This means that a 'threadless email' will not provide enough information and you will have to spend a frustratingly long time to find out the context of the email in order to deal with it.Leaving the thread might take a fraction longer in download time, but it will save the recipient much more time and frustration in looking for the related emails in their inbox!
回信时，要在原文的基础上附带原邮件。不要主观的认为所有的线索都已经很清楚了，几天后，当你回了上百封邮件后再看这封信时，一定不记得客户曾经要求过什麽了。与其浪费时间在寻找原邮件上，还不如在回邮件时附上原件。
11.Read the email before you send it.发邮件前要复查 A lot of people don't bother to read an email before they send it out, as can be seen from the many spelling and grammar mistakes contained in emails.Apart from this, reading your email through the eyes of the recipient will help you send a more effective message and avoid misunderstandings and inappropriate comments.回邮件前仔细检查不仅会使回信更为有效，还会减少出现不必要误解的可能。
12.Use cc: field sparingly.减少使用抄送
Try not to use the cc: field unless the recipient in the cc: field knows why they are receiving a copy of the message.Using the cc: field can be confusing since the recipients might not know who is supposed to act on the message.Also, when responding to a cc: message, should you include the other recipient in the cc: field as well? This will depend on the situation.In general, do not include the person in the cc: field unless you have a particular reason for wanting this person to see your response.Again, make sure that this person will know why they are receiving a copy.如果没有特别的需要，尽量不要抄送给和回邮无关的人员。除非那些被抄送的人有知道的必要。13.Do not overuse Reply to All.不要过度使用回复所有人
Only use Reply to All if you really need your message to be seen by each person who received the original message.14.Mailings > use the Bcc: field or do a mail merge.使用密送或做一个邮件合并
When sending an email mailing, some people place all the email addresses in the To: field.There are two drawbacks to this practice:(1)the recipient knows that you have sent the same message to a large number of recipients, and(2)you are
publicizing someone else's email address without their permission.One way to get round this is to place all addresses in the Bcc: field.However, the recipient will only see the address from the To: field in their email, so if this was empty, the To: field will be blank and this might look like spamming.You could include the mailing list email address in the To: field, or even better, if you have Microsoft Outlook and Word you can do a mail merge and create one message for each recipient.A mail merge also allows you to use fields in the message so that you can for instance address each recipient personally.For more information on how to do a Word mail merge, consult the Help in Word.15.Take care with abbreviations and emoticons.小心对付缩写和图释 In business emails, try not to use abbreviations such as BTW(by the way)and LOL(laugh out loud).The recipient might not be aware of the meanings of the abbreviations and in business emails these are generally not appropriate.The same goes for emoticons, such as the smiley :-).If you are not sure whether your recipient knows what it means, it is better not to use it.在商业信函中，尽量避免使用所写或图释，因为接受者很有可能不明白其中的意义。16.Be careful with formatting.小信格式化
Remember that when you use formatting in your emails, the sender might not be able to view formatting, or might see different fonts than you had intended.When using colors, use a color that is easy to read on the background.当我们格式化我们的邮件时，发件人很有可能不能看到格式化后的结果。所以在格式化时，要选择已于阅读的背景。
17.Take care with rich text and HTML messages.小心对待文本格式和超文本连接格式。
Be aware that when you send an email in rich text or HTML format, the sender might only be able to receive plain text emails.If this is the case, the recipient will receive your message as a.txt attachment.Most email clients however, including Microsoft Outlook, are able to receive HTML and rich text messages.可能你的邮件接受者只能接受纯文本格式。如果是这种情况，那他/她打开的邮件将以.TXT附件出现。不过大多数OUTLOOK的用户都可以接受HTML和rich text.18.Do not forward chain letters.不要转发系列邮件
Do not forward chain letters.We can safely say that all of them are hoaxes.Just delete the letters as soon as you receive them.那些不过是在戏弄我们，不要上他们的当。
19.Do not request delivery and read receipts.不要要求派发
This will almost always annoy your recipient before he or she has even read your message.Besides, it usually does not work anyway since the recipient could have blocked that function, or his/her software might not support it, so what is the use of using it? If you want to know whether an email was received it is better to ask the recipient to let you know if it was received.20.Use a meaningful subject.要用有意义的主题
Try to use a subject that is meaningful to the recipient as well as yourself.For instance, when you send an email to a company requesting information about a product, it is better to mention the actual name of the product, e.g.'Product A information' than to just say 'product information' or the company's name in the subject.一个有实际意义的标题名称对收件人和自己都会很有效。不妨用最简洁的语言包括比较全面或者比较重要的信息。
21.Avoid long sentences.尽量避免长句子
Try to keep your sentences to a maximum of 15-20 words.Email is meant to be a quick medium and requires a different kind of writing than letters.Also take care not to send emails that are too long.If a person receives an email that looks like a dissertation, chances are that they will not even attempt to read it!尽量避免超过15-20个字的长句子。邮件和信函不同，过长的邮件会让收件人看到就不想再读下去了。
22.Don't send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks.By sending or even just forwarding one libelous, or offensive remark in an email, you and your company can face court cases resulting in multi-million dollar penalties.不要再邮件中掺杂有偏见和带有歧视或者冒犯性质的言语。23.Don't forward virus hoaxes and chain letters.If you receive an email message warning you of a new unstoppable virus that will immediately delete everything from your computer, this is most probably a hoax.By forwarding hoaxes you use valuable bandwidth and sometimes virus hoaxes contain viruses themselves, by attaching a so-called file that will stop the dangerous virus.The same goes for chain letters that promise incredible riches or ask your help for a charitable cause.Even if the content seems to be bona fide, the senders are usually not.Since it is impossible to find out whether a chain letter is real or not, the best place for it is the recycle bin.不要转发带有病毒或是循环发送的邮件。24.Don't reply to spam.对垃圾邮件置之不理 By replying to spam or by unsubscribing, you are confirming that your email address is 'live'.Confirming this will only generate even more spam.Therefore, just hit the delete button or use email software to remove spam automatically.回复垃圾邮件等于暴露自己的目标。这样我们就有可能收到更多的病毒。所以，直接删除，并启动自动删除软件。
第二篇：英文电子邮件
Subject: Some employment information related to my major.Dear Mr.Wang, My name is Li Ming and I would like to express my interest in the position of a Network Engineer with your company which was recruited in a job fair last Sunday.I major in Electronics and Communication Engineering, I am a graduate student in grade one.And I don’t know about our career prospects very well.So I would be honored that if you take some additional information about theNetwork Engineer and some employment information related to my major.I am looking forward to your reply.And please accept my sincere thanks and best wishes.Yours sincerely, Li Ming Li Ming North China University of Technology 186-0000-0000
第三篇：怎样写英文电子邮件
怎样写英文电子邮件？
一、文法上
1、切忌主客不分或模糊
例子: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.”
应改为：Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment.(We决定呀, 不是report.)
2、句子不要凌碎
例子: He decided not to audit the last ten contracts.Because of our previous objections about compliance.应该连在一起.3、结构对称,令人容易理解.例子: The owner questioned the occupant’s lease intentions and the fact that the contract had been altered with ink markings.应改为: The owner questioned the occupant’s lease intentions and ink alterations of the contract.4.单众数不要搞乱,不然会好刺眼,看不舒服.例如: An authorized person must show that they have security clearance.5.动词主词要呼应.想想这两个分别:
1）.This is one of the public-relations functions that is underbudgeted.2）.This is one of the public-relations functions, which are underbudgeted.6.时态和语气不要转变太多.看商务英语已经是苦事,不要浪费人家的精力啊.7.标点要准确.例如: He did not make repairs, however, he continued to monitor the equipment.改为: He did not make repairs;however, he continued to monitor the equipment.8.选词正确.好像affect和effect, operative和operational等等就要弄清楚才好用啦.9.拼字正确.有计算机拼字检查功能后,就更加不能偷懒.10.大小写要注意.非必要不要整个字都是大写,除非要骂人
例如: MUST change to OS immediately.外国人就觉得不礼貌和喝令人一样.要强调的话,用底线,斜字,粗体就可以了.二、写信提示
1.人家的名字千万不要错.老一辈的看到名字错就干脆撵去垃圾桶.同样, 头衔都不要错.头衔或学位,任择其一吧.以下是一样的: Howard E.Wyatt, D.D.SPhD.Dr.Howard E.Hyatt
2.多过一个男人,用Messrs,就是Misters的意思,不过不要跟名字,跟姓就行啦.例如: Messrs.Smith, Wyatt, and Fury。女人呢? 用Mesdames, Mmes., or Mses.同样不要跟名字.例子: Mses.Farb, Lionel, and Gray。男女一齐呢? 弄清楚称呼就行.例如: Dr.and Mrs.Harold
Wright ；Mr.Harold Wright and Dr.Margaret Wright ；Mr.and Mrs.Harvey Adams-Quinn。
3.有人有自己头衔就要跟紧,例如有人有荣誉学位就不喜欢用一般的头衔啊~有时大头不知道对方头衔,干脆用Ms.算了.Ms.Sarah Gray
4.处名时,职衔短可以一行过,长就下一行吧.例如:
Ken Green, President ／Ken Green ／Vice President of International Operations但这个就显得有点。。:
Ken Green ／Vice President of Unicom China
正确应为:
Ken Green ／Vice President, Unicom China
5.老外的名字有时有Jr.或 Sr.,之前的逗点是随你喜欢的,以下都是正确,不要笑人:Michael J.Smith, Jr.／Michael J.Smith Sr.6.外国国名尽量用大写.是为尊重,也方便邮差叔叔.7.127 Ninth Avenue, North
E.15 StreetPark Avenue
One Wingren Plaza
556-91 Street
三、其他内容
从问候开始
用问候语开始邮件内容非常重要，例如“Dear Lillian,”。根据你与收件人的关系亲近与否，你可能选择使用他们的姓氏来称呼他们而不是直呼其名，例如“Dear Mrs.Price,”。如果关系比较亲密的话，你就可以说，“Hi Kelly,”如果你和公司联系，而不是个人，你就可以写“To Whom It May Concern:”
感谢收件人
如果你在回复客户的询问，你应该以感谢开头。例如，如果有客户想了解你的公司，你就可以说，“Thank you for contacting ABC Company.”如果此人已经回复过你的一封邮件了，那就一定要说，“Thank you for your prompt reply.”或是“Thanks for getting back to me.”如果你可以找到任何机会那一定要谢谢收信人。这样对方就会感到比较舒服，而且显得更礼貌。
表明你的意图
然后，如果是你主动写电子邮件给别人的话，那就不可能再写什么感谢的字句了。那就以你写此邮件的目的开头。例如，“I am writing to enquire about …”或是“I am writing in reference to …”
在电子邮件开头澄清你的来意非常重要，这样才能更好的引出邮件的主要内容。记得要注意语法，拼写和标点符号，保持句子简短明了并句意前后一致。
结束语
在你结束邮件之前，再次感谢收信人并加上些礼貌语结尾。你可以“Thank you for your patience and cooperation.”或“Thank you for your consideration.”开始接着写，“If you have any questions or concerns, don't hesitate to let me know.” 及“I look forward to hearing from you.”
结束
最后是写上合适的结尾并附上你的名字。“Best regards,” “Sincerely,”及“Thank you,”都很规范化。最好不要用“Best wishes,”或“Cheers,”类的词因为这些词都常用在非正式的私人邮件中。最后，在你发送邮件之前，最好再读一遍你的内容并检查其中有没有任何的拼写错误，这样就能保证你发出的是一封真正完美的邮件！
第四篇：英文电子邮件格式
英文电子邮件格式
Dear Mary,This is Tom.....Look forward to seeing you soon.Best regards,Tom Yu
(以上每一行,或者每个段落,都是左对齐的)
例子：
一、主题
主题（Subject）框的内容应简明地概括信的内容，短的可以是一个单词，如greetings；长的可以是一个名词性短语，也可以是完整句，但长度一般不超过35个字母。YES：Supplier training
NO：professional trainees from sister company should abide by rule of local company（太长）
主题框的内容切忌含糊不清。
NO：像News about the meeting 这样的表达，YES：应改为Tomorrow's meeting canceled。
一般来说，只要将位于句首的单词和专有名词的首字母大写即可。另外一种较为正规的格式可将除了少于5个字母的介词、连接词或冠词之外的每一个单词的首字母大写。YES：New E-mail Address Notification；Detailed calculation
NO：detailed calculation
视信的内容是否重要，还可以开头加上URGENT或者FYI（For Your Information，供参考），如：URGENT：Submit your report today!
二、称呼
1、E-mail一般使用非正式的文体，因此正文（Body）前的称呼（Salutation）通常无须使用诸如Dear Mr.John之类的表达。在同辈的亲朋好友或同事间可以直呼其名，但对长辈或上级最好使用头衔加上姓。YES：Tommy，或者Mr.Smith。
2、称呼和正文之间，段落之间，正文和信尾客套话之间一般空一行，开头无须空格。如：Jimmy,I received your memo and will discuss it with Eric on Wednesday.Best,David3、人家的名字千万不要错,老一辈的看到名字错就干脆撵去垃圾桶.同样, 头衔都不要错.头衔或学位,任择其一吧.以下是一样的: Howard E.Wyatt, Dr.Howard E.Hyatt4、多过一个男人,用Messrs,就是Misters的意思,不过不要跟名字,跟姓就行啦.YES: Messrs.Smith, Wyatt, and Fury。女人呢? YES：用Mesdames, Mmes., or Mses.同样不要跟名字.例子: Mses.Farb, Lionel, and Gray。男女一齐呢? 弄清楚称呼就行.例如: Dr.and Mrs.Harold Wright ；Mr.Harold Wright and Dr.Margaret Wright ；Mr.and Mrs.Harvey Adams-Quinn。
5、有人有自己头衔就要跟紧,例如有人有荣誉学位就不喜欢用一般的头衔,有时大头不知
道对方头衔,干脆用Ms.算了.Ms.Sarah Gray6、职衔短可以一行过,长就下一行吧.例如:
Ken Green, President ／Ken Green ／Vice President of International OperationsNO：Ken Green ／Vice President of Unicom China
YES： Ken Green ／Vice President, Unicom China7、老外的名字有时有Jr.或 Sr.,之前的逗点是随你喜欢的,以下都是正确,不要笑人:YES：Michael J.Smith, Jr.／Michael J.Smith Sr.8、用人家的名字总好过人家的头衔称呼.如果没有名字,或者是很正规信的信件,可以考虑这些：
Dear Committee Member:
Dear Meeting Planner:
Dear Colleagues: To All Sales Reps:
To Whom It May Concern:
Dear Sir or Madam:
Dear Madam or Sir:
Dear Purchasing Agent:
如果是全公司：
YES： Gentlemen or Ladies: Ladies or Gentlemen:
9、有时见到人家用冒号就说人家错,其实也未必啊,看:
YES：Dear Mr.Jones:(非常正规)Dear Joan:
Dear Jim, Jim,(非正规)
三、拼写
1、E-mail的非正式的文体特点并不意味它的撰写可以马虎行事，特别是给长辈或上级写信，或者撰写业务信函更是如此。写完信后，一定要认真检查有无拼写、语法和标点符号的误。当然Outlook Express等软件的'拼写检查'功能可以助你一臂之力。
2、外国国名尽量用大写.是为尊重,也方便邮差.3、标点要准确
NO：He did not make repairs, however, he continued to monitor the equipment.YES：He did not make repairs;however, he continued to monitor the equipment.4、大小写要注意
非必要，不要整个字都是大写，除非要骂人。
NO：MUST change to OS immediately.外国人就觉得不礼貌和喝令人一样。YES：要强调的话，用底线，斜字，粗体就可以了。
四、结尾部分
A、书信的结尾致意要留意,弄清大家的关系才选择用词,例子:
1、Very Formal非常正规的(例如给政府官员的)
Respectfully yours, Yours respectfully,2、Formal正规的(例如客户公司之间啦)
Very truly yours, Yours very truly, Yours truly,3、Less Formal不太正规的(例如客户)
Sincerely yours, Yours sincerely, Sincerely, Cordially yours, Yours cordially, Cordially,4、Informal非正规的(例如朋友,同事之类)
Regards, Warm regards, With kindest regards, With my best regards, My best, Give my best to Mary, Fondly, Thanks, See you next week!
有时在we, I, and you之间选择是很烦的事--如果是公司代表联络生意之类,可以用: We will reimburse you for these legal expenses.Sinopec will reimburse you for these legal expenses.如果单纯说你自己,可以用: I found the brochure very informative.有时可以一起用啦...: We are pleased to offer you the position of sales director, and I am looking forward to our Tuesday morning meeting.那么I和you呢?好烦好烦.一般来说,收信人的利益比较重要,名义上都要这样想.给人尊重的语气就一般不会错了.多用you有时会有隔阂的感觉.You will be pleased to learn that you have been selected to serve on our advisory board.Your prompt response will be appreciated.(好像欠你一样)
I am pleased that our board has selected you as the best qualified candidate to serve on our advisory board.I hope you’ll agree to serve.(这就友善多了)
Your book was well written and comprehensive.(不用你来判断我呀~~)
I thoroughly enjoyed your book and found an answer to every one of my questions about performance appraisals.(客气一点,人家受落)
总之,语气和宾词的运用得当能决定你的礼貌程度.B、信尾客套话（Complimentary close）通常也很简明。常常只须一个词，如：'Thanks'，'Best'，'Cheers'，不需要用一般信函中的'Sincerely yours'或'Best regards'。
C、签名：不要把Mr., Ms., Mrs., Dr.之类一起签,人家会笑你的...签名也看信件的语气.给朋友或公司客户,签Bill也可以,给陌生人就最好用Gates或者Bill Gates啦.五、其它注意事项：
A、文法
1、切忌主客不分或模糊
例子：Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.应改为：Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment.(We我们是主语, 不是report。)
2、句子不要凌碎
例子：He decided not to audit the last ten contracts.Because of our previous objections about compliance.应该连在一起。
3、结构对称，令人容易理解。
例子: The owner questioned the occupant's lease intentions and the fact that the contract had been altered with ink markings.应改为：The owner questioned the occupant's lease intentions and ink alterations of the contract.4、单复数不要搞乱，不然会好刺眼，看不舒服。
例如：An authorized person must show that they have security clearance.5、动词主词要呼应。想想这两个分别：
1）This is one of the public-relations functions that is under budgeted.2）This is one of the public-relations functions, which are under budgeted.6、时态和语气不要转变太多。看商务英语已经是苦事，不要浪费人家的精力啊。
7、选词正确
像affect和effect，operative和operational等等就要弄清楚才好用啦。
8、地址上的数字直接用阿拉伯数字吧,除了One,例子:
Ninth Avenue, North
E.15 StreetPark Avenue
One Wingren Plaza
556-91 Street
B、文体
1、可读性：对象是大学程度的话，用高中的英文就行，不要以为人人都是语言大师，多用短句(15-20字吧)，技术性的字,就更加要简单易明.2、注意段落的开头.一般来说,重要或强调的事情都放在信件或段落的开头,而句子就放在最尾.例如:（1）.Because he was unable to attend the meeting personally, he forwarded his congratulations on cassette tape.（2）.He forwarded his congratulations on cassette tape because he was unable to attend the meeting personally.两者强调的事情就有分别了.3、轻重有分，同等重要的用and来连接，较轻放在次要的句子里.4、意思转接词要留神.例如: but(相反), therefore(结论), also(增添), for example(阐明).分不清furthermore和moreover就不要用啦.5、句子开头不要含糊不清的主词。
例子: These decisions have been a big disappointment to the committee members.They have delayed further action.They是指什么呀?开头少用this, that, it, they, 或 which.6、修饰词的位置要小心,例如: He could only reimburse the cost after July 15.应为 He could reimburse the cost only after July 15.7、用语要肯定准确.切忌含糊.例如:The figures show a significant increase.” 怎样significant呀,改为: The figures show an increase of 19%.8、.立场观点一致.少用被动语.例如: Partial data should be submitted by April.改为: You should submit partial data by April.就很好了.C.格调
1、式样和句子长度不要太单调.千篇一律的subject-verb-object会闷死人的.有时短句跟着长句可以化解一下.2、弱软的词(e.g.was, were, is, are...)可以加强一点.例如: Prunton products are highly effective in...改为: Prunton products excel in...就有力很多了.3、亲切,口语化是比较受欢迎!用宾词和主动的词,让人家受落.例如:（1）.This information will be sincerely appreciated.”
（2）.We sincerely appreciate your information.明显地,我们会喜欢第2句.D、内容与附件
E-mail文体的另外一个特点是简单明了，便于阅读，太长的内容可以以附件的方式发出。一个段落大多仅由一到三个句子组成。
中文电子邮件格式 收信人姓名：
你好！
正文（就是要告诉对方某件事情的内容）
祝
生活快乐！(等等想要说的话)
写信人签名
写信时间
例子：
私人信件通常由五部分组成：
1．信头：指发信人的地址和日期。写在信纸的右上角，可以从靠近信纸的中央写起。信头上面要留空白。先写发信人地址。地址的写法与汉语不同，要先写小地方，后写大地方。在地址的下面写上日期。日期的顺序是：月、日、年，或者：日、月、年。例如：May 17 2003。在年份之前有一个逗号。
2．称呼：指对收信人的称呼。写在信头之下，从信纸的左边开始。写信给熟悉的人，一般用Dear…或My dear…作称呼。如：Dear Li Lei，Dear Miss Thomas或My dear Dad．
3．信的正文：指信的主体部分。从称呼的下一行第一段顶边写。从第二段起每段第一个词都缩进3或5个字母写。
4．结束语：指正文下面的结尾客套话。一般从信纸的中央靠右写起，第一个字母大写，末尾用一逗号。在非正式的社交信中，常用Yours或Sincerely。假如对方是亲密的朋友，可用Sincerely yoursYours等。
5．签名：指发信人签名。写在结束语的下面，稍偏右。
另外，英文信封写法与汉语的不同。一般把收信人的地址写在信封的中央或偏右下角。第一行写姓名，下面写地址。发信人的姓名和地址写在信封的左上角，也可以写在信的背面。(来源：英语麦当劳－英语快餐EnglishCN.com)
英文书信的格式
1、信头（Heading）
指发信人的姓名（单位名称）、地址和日期，一般写在信纸的右上角。一般公函或商业信函的信纸上都印有单位或公司的名称、地址、电话号码等，因此就只需在信头下面的右边写上写信日期就可以了。英文地址的写法与中文完全不同，地址的名称按从小到大的顺
序：第一行写门牌号码和街名；第二行写县、市、省、州、邮编、国名；然后再写日期。标点符号一般在每一行的末尾都不用，但在每一行的之间，该用的还要用，例如在写日期的时候。
2、日期的写法：
如：1997年7月30日，英文为：July 30，1997（最为普遍）； July 30th，1997；30th July，1997等。1997不可写成97。
3、信内地址（Inside Address）：
在一般的社交信中，信内收信人的地址通常省略，但是在公务信函中不能。将收信人的姓名、地址等写在信头日期下方的左角上，要求与对信头的要求一样，不必再写日期。
4、称呼（Salutation）：
是写信人对收信人的称呼用语。位置在信内地址下方一、二行的地方，从该行的顶格写起，在称呼后面一般用逗号（英国式），也可以用冒号（美国式）。
（1）写给亲人、亲戚和关系密切的朋友时，用Dear或My dear再加上表示亲属关系的称呼或直称其名（这里指名字，不是姓氏）。例如：My dear father，Dear Tom等。(来源：EnglishCN英语问答中心[e问e答])
（2）写给公务上的信函用Dear Madam，Dear Sir或Gentleman（Gentlemen）。注意：Dear纯属公务上往来的客气形式。Gentlemen总是以复数形式出现，前不加Dear，是Dear Sir的复数形式。
（3）写给收信人的信，也可用头衔、职位、职称、学位等再加姓氏或姓氏和名字。例如：Dear Prof.Tim Scales, Dear Dr.John Smith。
5、正文（Body of the Letter）：
位置在下面称呼语隔一行，是信的核心部分。因此要求正文层次分明、简单易懂。和中文信不
同的是，正文中一般不用Hello！（你好！）正文有缩进式和齐头式两种。每段书信第一行的第一个字母稍微向右缩进些，通常以五个字母为宜，每段第二行从左面顶格写起，这就是缩进式。但美国人写信各段落往往不用缩进式，用齐头式，即每一行都从左面顶格写起。商务信件大都采用齐头式的写法。
第五篇：英文电子邮件范本
推荐新产品
Subject: Recommend New Products
Dear Sirs:
We have recently designed a new product, which is selling very well in our market in China, and we are sure you will be interested in it.We are confident that there is a potential sales prospect in your market as well;therefore, we are pleased to provide you with some samples as well as the price list.We very much look forward to hearing from you.Yours sincerely, Sally Wang Sales Director, Imodel Corp.+886-2-3344-6688
尊敬的先生：
我们最近设计了一项新产品，在中国市场的销售表现十分抢眼，相信您会对它有兴趣。
对于本产品在贵方市场的销售潜力，我们非常有信心；因此，我们非常乐意提供样品以及价目表。
我们期望能够得到您的回复。
王莎莉 谨上 爱模股份有限公司 销售主管 +886-2-3344-6688 038
复制贴上好用句
We are pleased to inform you our latest product.我们很乐意通知您我们的新产品。
We take the advantage of this opportunity to bring your notice.我们趁此机会通知您。
Please allow us to call your attention to attend our new product conference.请容许我们告知您新产品发布会的消息。
May we ask your attention to our new product conference.我们想要告知您新产品发布会的消息。
In reply to your letter of the 5th of April, I have to inform you that our new product has been out on the market.回复您四月五日的来信，我想要通知您：我们的新产品已经上市了。
In the field of shoes market, our products have been considered as the best for quite a long time.长期以来，我们的产品在鞋业市场被视为最优秀的。
Competition has not affected its quality and attraction.同业竞争并未影响其质量以及吸引力。
As you have received the information, the Lux Motor Show will take place in May.如同您已收到的信息，丽势车展将在五月举办。
We expect that you will be going to have a look at the latest vehicle.希望您能前来鉴赏最新车款。
We have heard that your company is seeking for all kinds of kitchenware.我们听闻贵公司正在寻求厨房用品。
We are happy to inform you that we have just marketed our new product.我们很高兴地通知您：我们刚推出新产品。039
We have recently brought out a new product.我们近日刚推出一宗新产品。
The purpose of this letter is to inform you that our new product has been out on the market.此函通知您：我们的新产品已经上市了。
The object of this letter is to tell you that we have developed the new product.此函通知您：我们已经研发了新产品。
We thank you very much for your inquiry of the l0th of April.非常感谢您四月十日的询问信函。
Your name has been given by your friend, Mr.Marvin Chen, who has advised us that you are looking for a computer devices manufacturer.您的朋友陈马文先生提供您的名字给我们，并告知您正在寻找计算机设备制造商。
Ms.Xie recommended you as a reliable agent with an excellent reputation.谢小姐向我们推荐您，认为您是信誉极佳且可靠的代理商。
Mr.Liu indicated that you may be interested in our products.刘先生表示您可能会对我们的产品感兴趣。
We manufacture a wide range of products.我们制造的产品款项相当广泛。
We produce many different goods.我们生产多种产品。
The function is superior to other old goods.其功能比他款旧式产品好。
We have enjoyed an excellent reputation for quality products for over 30 years.我们的优质产品已享有超过三十年的美誉。
040 We believe that our products are certain to satisfy your customers.我们相信您的客户会满意我方的产品。
We are closely connected with many famous manufacturers in our country.我们与本地许多知名制造商互有商业往来。
It's our pleasure to offer you our best service.为您提供最好的服务是我们的荣幸。
We are pleased to offer you the lowest possible price.我们很高兴能提供您最优惠的价格。
We are enjoying a good reputation all over the world.我们在世界各地享有优良商誉。
We believe there will be an increasing demand in the future.我们相信未来的市场需求会增加。
We would like to send you one sample and the manual.我们会寄发样品以及说明书给您。
We look forward to receiving your trial order soon.希望能尽快收到您的试用订单。
Our new products are more competitive in both the quality and price.我们的新产品在价格以及质量上皆更有竞争力。
This should get a very good attraction in your market.本产品在您的市场应该会很受欢迎。
One of our main strengths is its fashionable design.我方产品的最大优势在于其时尚的设计。
The products are now available in stock.目前产品皆有现货。
I assure that your customers will be interested in our new products.我保证您的客户会对我方的新产品感兴趣。We are the manufacturer of car parts.我们是汽车零件制造商。041
Our products are easy to operate.我们的产品很容易操作。
Our new products are easy to use.我们的产品很容易使用。
If you are interested in our products, please let us know.如果您对我们的产品有兴趣，请告诉我们。
Please contact with us if you are satisfied with our samples.如果您满意我们的样品，请与我们联络。
We would be pleased if we have an opportunity to cooperate with you.我们将很乐意有机会与您合作。
We are glad to get in touch with you soon.希望能够尽快与您联络。
We are sure our products will attract you.相信我们的产品会吸引您。
We hope that we will have the opportunity to cooperate.希望能有合作机会。
You can contact us whenever you want.您随时都可以联络我们。
You can call us at anytime.您可以随时来电。
We can supply you with all kinds of goods.我们可以提供您各式产品。
We have developed three new items recently.我们近期开发了三种新产品。
Please see the attached price list, and let us know your requirement by return.请参考附件价目表，并回信告知您的需求。042
You may be able to get 10% discount on your initial order.初次订购可享九折优惠。
Delivery can be made within one week after receiving your order.可于收到订单后一周内发货。
We believe your customers will appreciate the opportunity to purchase this fine product.我们相信您的客户会非常想要购买本款优质产品。
You will receive a special discount of 15% which can be maintained until September 30.您可享有八五折优惠到九月三十日。
We are seeking every possibility for new business.我们正在寻找新的商机。
We are glad to provide you our samples.我们很乐意提供样品给您。
I will inform you more fully in my next.下次我将提供给您更详细的信息。
We await good news with patience.我们静候佳音。
We trust that you will reply us immediately.我们相信您会尽快回复。
We request you to inform us of your decision by return.希望您能回信告知您的决定。We await your reply by email.期待您的电邮回复。
We are anxiously awaiting your reply by email.我们非常期待您的电邮回复。
Please accept our thanks in advance for your usual kind attention.请接受我们先行感谢您一如既往的关注。043
We thank you for the special care you have given to the matter.谢谢您对此事的关注。
I hope you will forgive me for not having written you for so long.这么久没与您联络，希望您不要介意。
We thank you in advance for the anticipated favor.我们感谢您如期的支持。
We assure you of our best services at all times.我们保证，您随时都能得到我们最优质的服务。
We solicit a continuance of your confidence and support.恳请得到您持续的信赖与支持。
The special discount now offered can be allowed only on orders placed by the end of May.本次优惠仅提供给五月底前下单的订购者。
We are confident to give our customers the fullest satisfaction.我们有信心可以让顾客非常满意。
We hope to receive a continuance of your kind patronage.期待您的持续惠顾。044
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