第一篇:酒店服务礼仪中英文对照
酒店服务礼仪
Hotel Service Etiquette 模块一 酒店服务礼仪基础知识
Module One The Basic Information of Hotel Service Etiquette
一、什么是礼仪
Section one What’s the Etiquette?
二、酒店服务礼仪
Section Two Hotel Service Etiquette(一)酒店服务礼仪的定义
1.Definition of Hotel Service Etiquette
(二)酒店服务礼仪的原则
2.Principle of Hotel Service Etiquette(三)酒店服务礼仪的内容
3.Content of Hotel Service Etiquette
(四)酒店服务礼仪的
4.Effect of Hotel Service Etiquette(五)学习酒店服务礼仪的方法
5.The Ways of learning Hotel Service Etiquette
(六)学习酒店服务礼仪的意义
6.Significance of learning Hotel Service Etiquette
三、角色定位与服务意识
Section Three Role Orientation and Service Consciousness
(一)角色定位
(二)服务意识
1.Role Orientation 2.Service Consciousness
模块二 酒店服务人员的仪容仪表
Module Two Appearance and Dress of Hotel Service Staff
一、概述
Section One Introduction
二、仪容
Section Two Appearance(一)酒店服务人员仪容的基本要求
1.Basic Requests to Appearance of Hotel Service Staff(二)酒店服务人员的化妆原则
2.Principles for make-up of Hotel Service Staff
三、仪表
Section Three Dress(一)着装的原则
1.Principle of Dress
(二)酒店服务人员服饰礼仪
2.Dress Manners of Hotel Service Staff 模块三 酒店服务人员的仪态
Module Three Deportment of Hotel Service Staff
一、概述
Section One Introduction
二、表情语
Section Two Facial Expression(一)微笑
1.Smiling(二)目光
2.Look in eyes
三、动作语
Section Three Body Language(一)手势语
1.Gesture(二)站姿
2.Standing Posture(三)坐姿
3.Sitting Posture
(四)走姿
4.Walking Posture
(五)蹲姿
5.Crouching Posture
模块四 酒店服务的语言艺术
Module Four Linguistic Art of Hotel Service
一、酒店服务语言概述
Section One Introduction of Linguistic Art of Hotel Service(一)酒店服务语言的基本要求
1.Basic Requests to Linguistic Art of Hotel Service
(二)酒店服务语言的基本原则
2.Basic Principles of Linguistic Art of Hotel Service(三)酒店服务的语言艺术及其作用
3.Linguistic Art of Hotel Service and its significance
二、酒店服务语言的应用
Section Two Applications of Hotel Service Language(一)迎候语言
1.Language of Meeting the Guests(二)交流语言
2.Language of Communication(三)电话语言
3.Language in Telephone
(四)语言禁忌
4.Language Inhibitions
三、服务语言艺术的培养途径 Section Three Cultivating Approach of Linguistic Art of Hotel Service
模块五 会议服务礼仪
Module Five Conference Service Etiquette
一、会议的概念
Section One The Concept of Conference
二、会议的类型
Section Two The Types of Conference
三、会议服务礼仪的基本流程
Section Three Basic Procedure of Conference Service Etiquette
四、会前准备服务礼仪
Section Four Service Etiquette of Preparations for Conference
(一)会议厅(室)环境礼仪规范
1.Environmental Etiquette Rules of the Conference Hall
(二)会议会场布置礼仪规范
2.Etiquette Rules of Decorating the Conference Hall(三)会议摆台礼仪规范
3.Etiquette Rules of Setting the tables of Conference
(四)会议厅(室)设备使用礼仪规范
4.Etiquette Rules of using the Equipments in the Conference Hall
五、会议期间的服务礼仪
Section Five Service Etiquette during the Conference(一)礼仪原则
1.Principles of Etiquette(二)操作标准
2.Standards of Operation
(三)一般会议服务礼仪
3.Service Etiquette of General Conference
(四)特殊会议服务礼仪
4.Service Etiquette of Special Conference(五)会议附属设施服务礼仪
5.Service Etiquette of Attached Facilities to the Conference
六、会后服务礼仪
Section Six Service Etiquette after the Conference(一)送客服务
1.Service of Seeing the Guests off
(二)会场清洁
2.Cleaning the Conference(三)处理会议文件
3.Dealing with the Documents of the Conference
(四)其他服务 4.Other Service
模块六 国际接待礼仪常识
Module Six
一、国际接待礼仪原则
Section One Etiquette Rules of International Reception(一)依法办事
1.Acting accordance with the Law
(二)遵时守约
2.Being on Time and Keeping to the Promise(三)尊重隐私
3.Valuing the Privacy
(四)女士优先 4.Ladies first(五)尊重他人
5.Respecting others
(六)保护环境
6.Protecting Environment
二、迎送接待礼仪
Section Two Etiquette of Meeting and Seeing Off(一)接待准备
1.Preparations for Reception
(二)迎送
2.Meeting and Seeing Off
(三)会见、会谈
3.Meeting and Conversation(四)签字
4.Signing
(五)宴请仪式
5.The Ceremony of Entertainment
(六)西餐宴请
6.Feasting the Guests on Western Food
三、礼宾次序与国旗悬挂法
Section Three Order of the Ceremony and the Ways of Hanging the National Flag
(一)礼宾次序
1.Order of the Ceremony
(二)国旗悬挂法
2.The Ways of Hanging the National Flag
模块七 我国主要客源国和地区以及部分少数民族的习俗和礼节
Module Seven Custom and Etiquette of Our Country’s Main Tourist Source Countries, areas and some Minoritis
一、我国主要客源国和地区的习俗与礼节 Section One Custom and Etiquette of Our Country’s Main Tourist Source Countries(一)亚洲 1.Asia
(二)欧洲
2.Europe
(三)美洲、大洋洲 3.America and Oceanic(四)非洲 Africa
二、我国部分少数民族的习俗与礼节
Section Two Custom and Etiquette of Our Country’s Partial Minority(一)壮族
1.The Zhuang Nationality(二)蒙古族
2.Mongolian Nationality
(三)回族
3.The Hui Nationality
(四)藏族
4.The Zang Nationality(五)维吾尔族
5.Urgur Nationality
(六)彝族
6.the Yi Nationality
模块八 酒店服务礼仪综合训练
Module Eight Composing Training of Hotel Service Etiquette
一、概述
Section One Introduction
二、酒店各岗位服务礼仪规范
Section Two Hotel Service Etiquette and Rules of Every Position(一)前厅服务礼仪规范
1.Service Etiquette and Rules of Lobby
(二)客房服务礼仪规范
2.Service Etiquette and Rules of Guest Rooms(三)餐饮服务礼仪规范
3.Service Etiquette and Rules of Food & Beverage
(四)康乐服务礼仪规范
4.Service Etiquette and Rules of Recreation &Health(五)其他服务礼仪规范
5.Other Service Etiquette and Rules
第二篇:星级酒店服务用语中英文对照版
一、预定
1、上午/下午/晚上好,我能为您做些什么?
Good morning / afternoon/ evenig, May I help you?
2、请问您一共有多少人来用餐?
How many presons are there in you party,Sir/Madam?
How many gicests are coming?
3、请问您几点到?
What time would you like to arrive?
4、请问您贵姓?
May I have your name,please?
5、可以留下您的联系方式吗?
May I take your telephone number,please?
6、请问您有什么需求需要我们做准备的?
Is there anything specis you would like us to prepore?
7、如果您有什么要求,请通知我们。
If you have further requiements,please let us know.8、恐怕我们餐厅给您留座到晚上8:00。
I'm afraid that we only can guarantee the table before 8:00in the evening.二、迎宾、上午好,欢迎光临。
。。Welcome to our restanrant.2、我能为您做些什么?
May I help you?
3、请问您是否有预定?
Do you have a reservation?
4、请问您一共有多少人来用餐?
How many persons5、请这边走/请跟我来。
This way please/Follow me,please.6、先生,您看见在这里可以吗?
Would you like to sit here,sir?
7、您是愿意靠窗户坐还是靠门坐呢?
Which do you prefer,by the window or near the door?
8、您对这张餐桌还满意吗?
Is this table fine with you?
9、这是您的菜单,先生。
Here is the menle for you,sir.10、对不起,先生,我们现在没有空餐桌,请您在酒吧稍等一会儿,好吗?有空桌,我们
会立刻通知您。
I'm sorry,sir,we don't have a free table now,Would you like to have a drink in the bar?We'll call you as soon as possible.11、先生,对不起,让您久等了。
I'm sorry to keep you waiting,sir?
12、如果您在用餐时有什么问题,请告诉我。
If you need any help,please call me.三、点菜
1、请问我可以为您点菜吗?
Are you ready to order now?
2、请问您想吃些什么?
What would you like to order?
3、请问您还需要点别的吗?
Would you like some more?
4、请问您的牛排要几成熟?
How would you like your steak coled?
(Rare 一成熟;
Medium Rare 三成熟;
Medium 五成熟;
Medium Well 七成熟;
Well Done 全熟)
5、对不起,先生,这道菜已卖完。
I'm sorry sir ,we don't have any more.四、征询意见
1、请问您对一切还满意吗?
Is everything to you satisfaction?
Is everything all right with your med?
2、请问您还需要我为您提供些什么吗?
Is there anything eles that I can do for you ?
Can I bring you anything else?
3、请问我能清理餐台吗?
May I clean your table now?
Would you like me to clear you table?
五、致歉
1、先生,实在对不起,我为我刚才的鲁莽行为向您道歉。
I'm terribly sorry for such a mistake sir?
2、先生,对不起,我马上给你换一盘。
I'm change it right away.3、实在对不起,我马上报告主管。
I’m very sorry ,I'll call the superrisor.4、我再次向你道歉。
I would like to apologize once again.5、对不起,但我们很高兴您向我们指正出来。I'm sorry,but we glad you pointed this buttons.六、结帐
1、请问您现在结帐吗?
Would you like to have the bill now?
2、请问您是付现金还是使用信用卡结帐?
Would you like to pay cash or by cred it card?
3、请问你们是分帐单是是合在一起?
Would you like the amout on the same billor seperately?
4、对不起,我马上再重新算一遍。
Sorry,I shall add it up again.5、对不起,您能告诉我哪儿错了吗?
Sorry,would you show me what is wrong.6、对不起,您能告诉我您的房间号并出示您的房卡吗? Sorry,may I have you room key and room card?
7、对不起,请您在这签个名。
Excuse me ,sir, would you please sign your name here?
七、送客
1、感谢您的光临希望再次为您服务。
Thank you,sir,we hope to see you again.2、很高兴您用餐愉快,再见。
I'm glad you enjoyed your med,Good bye.3、十分感谢,祝您有个愉快的夜晚,再见。
Thank you very much,Have a nice evening,Good Bye.
第三篇:酒店介绍 中英文对照
Distinctive hotels
今天我来给大家介绍一些有特色的酒店,这也是我所感兴趣的行业。这些酒店以它独有的魅力、独特的风格吸引着我,也同时吸引着所有旅行者。希望有一天我可以入住以下所有的酒店,说实在的,能入住其中任意一个我就很满足了。
Today, I would like some special hotels for you, which are also the industry of my interest.With unique charm and style, these hotels have attracted me and all the other travelers.I hope one day in the future I could live in all these special hotels.To tell the truth, I would feel quite satisfied if I could live in anyone of them.1、the Sala Silvermine Hotel瑞典地下旅馆 The Swedish underground hotel—The Sala Silvermine Hotel
“世界上最深的地下洞穴酒店”位于瑞典,名为Sala Silvermine,它并非是特意挖的洞穴,而是由老矿改建而成。
The cave hotel deepest under the ground is located in Sweden, whose name is The Sala Silvermine Hotel.The cave was not dug specially for the hotels, but was renovated based on the old mine.这酒店在地下155米处,要价600美刀左右。用餐、睡觉都在地下,无人打扰,相当的安静,闲来无事还可以在矿井逛逛,探索这美丽的洞穴。
The hotel is about 155 meters under the ground, charging for about $600 a night.Guests can have meals and sleep under the ground, whose quiet environment ensures you not to be disturbed by anyone.If you feel nothing to do in the cave hotel, you can visit the mine to explore the charm of the cave.2、波塞冬海下度假村。The Poseidon Undersea Resort
它是目前世界上第一个海底度假村,游客可以在距离海平面40英尺以下的奢华环境中度过浪漫优雅的假日。
It is the first undersea resort in the world up to date.Visitors can spend their holidays elegantly and romantically in the luxurious environment 40 feet under the sea.它被面积5000英亩的礁湖环绕,豪华套房的面积达到51平方米。所有宾客将搭乘潜艇入住这家海下酒店,但这种海下之旅的费用可是相当昂贵,每人的入住费高达1.5万美元。每套公寓都有一张双人床和巨型窗户,游客可以通过一个特殊的遥控器改变公寓的内设以欣赏到壮丽的景色。所有的游客都可以使用潜艇或通过一个特殊的隧道进入度假村的餐厅、酒吧和Spa水疗室。
Surrounded by the lagoons of an area of 5,000 acres, the Resort boasts deluxe rooms up to 51 square meters.All the guests can take the submarine to the undersea hotel.However, the undersea trip is very expensive, costing $15,000 a night per person.Every apartment is equipped with a double bed and large windows.Visitors can appreciate the magnificent landscape outside by changing the internal device of the apartment through a special remote control.All the visitors can enter the canteens, bars and SPAs through the submarine or a special tunnel.3、The Igloo Village 完美的北极光体验 The experience of perfect aurora borealis—The Igloo VillageThe Igloo Village使你可以在零下50°的环境下悠然欣赏北极光的美丽。The Igloo Village是一个非常富有创意和灵感的屋子,设计得非常人性化而且外形新鲜。半圆形的屋子由特殊玻璃材质构成,让室内温度即使在室外是-30°时也能保持舒适的水平,并且玻璃表面不会因为室内室外的温度差而结霜或泛起水汽,而影响观赏北极光。另外The Igloo Village配备一个洗漱间和一张超级豪华舒适的大床,在这样的房间里观赏奇幻的北极光,绝对会成为你难忘而美好的记忆
The Igloo Village allows you to appreciate the beauty of aurora borealis leisurely in the environment about 50 ℃ below zero.The Igloo Village is a very creative and inspiring room, whose design is very humane and the outer of which is colorful.The semi-sphere room is built with special glass materials, enabling the indoor temperature to keep at a comfortable condition even ever the outdoor temperature is-30℃ below zero.Moreover, the surface of the glass will not be frozen due to the temperature difference between indoor and outdoor or appear water vapor, which will influence the appreciation of the aurora borealis.Besides, Igloo Village is equipped with a
bathroom and a super large deluxe comfortable bed.To appreciate aurora borealis in such a room will surely become an unforgettable and beautiful memory for you.4、加拿大魁北克,冰川酒店Hotel de GlaceGlace hotel in Quebec, Canada--Hotel de Glace这家酒店的房间全部使用冰雪建造,房子的基架使用雪块堆成,家具则是用大块的冰雕刻而成,好像大理石一样坚硬。每一年的十二月初,这家位于加拿大的冰川酒店就会开始它的重建工作。酒店样子每一年都会有所不同,当气温升高时,酒店就会停业,等待下一个冬天。
All the rooms in this hotel are built with ice and snow, whose frame is piled up with snow blocks, and furniture is carved with large blocks of ice, which are as hard as marbles.On the early December every year, Hotel de Glace starts its construction work.Every year, the Hotel looks differently.Moreover, when the temperature rises, the Hotel will suspend its business and wait for the next winter.5、南非的Lion SandsLion Sands in South Africa
它从严格的意义上很难说是一间酒店,但它却毫无疑问是最具有野性魅力的泊宿之所。它有一个最特别的套房—— Chalkley Treehouse 树屋,双人床被放置在一个极高的露天平台上,当你在床上翻滚赖床时,狮子,豹可能就在树下的草丛中穿梭。
Strictly speaking, it is not a hotel, but, undoubtedly, it is the hotel with the wildest charm.It has a special suite, Chalkley Treehouse, whose double bed is located on a relatively high open terrace.When you roll on the bed and refuse to get up, there may be lions or leopards walking through the high grass under the tree.6、亚马逊阿里亚乌度假酒店Ariau Amazon Towers
它是最早的树屋酒店之一,自1980年代起就开始在亚马逊丛林的顶部为游客提供住宿。这里的客房由10公里长的木质栈桥连接,蜿蜒穿过20米高的茂密的亚马逊森林树冠,游客可以在环形的餐厅用餐。或者享受一下位于30米高的蜜月套房,还有机会看到野生的猴子、金刚鹦鹉、树懒和各种鸟类。
It is one of the earliest tree houses.Since the 1980s, it has started to provide accommodation for the visitors on the top of the Amazon Rainforest.All the guesthouses here are connected by the 10-km wooden trestle and zigzag their way on the thick tree crowns of the Amazon Rainforest of about 20 meters high.Visitors can enjoy their dinner in the annular canteens or enjoy the honeymoon suite of about 30 meters high.You will get the opportunity to see the wild monkeys, scarlet macaws, sloths and various birds.亚马逊阿里亚乌度假酒店不论在空中还是地上看都是非常壮观的。所有的树上小屋都位于热带雨林,由楼梯井和轻便梯项链,周围是各种动植物群,有些房间还有按摩浴缸。整个酒店建在高跷上,这样雨季的时候就不用担心被水淹了。
Ariau Amazon Towers looks very magnificent whether in the air or on the ground.Surrounded by various flora and fauna, all the rooms are on the top of the Amazon Rainforest with stairwells and catwalk chains.Some rooms are even equipped with massage bathtub.Since the whole hotel is high above the rainforest, you don’t have to worry about floors in the rain season, which may inundate the hotel.7、Everland酒店Everland
一家酒店只有一间房子,但很多人排队订房。
这样的酒店确实存在,它就是Everland酒店。这是世界上独一无二的酒店,整个酒店其实只有一间客房,但景观极度开阔,因它目前位于一座建筑物的屋顶上,而且很快还会转移到另一处地点,这就是它的特殊之处。另外,酒店的运行理念是由两位艺术家制定的,每处小小的细节无不体现着独特的艺术思想:你再有钱,该客房也只能入住一晚。迷你酒吧里应有尽有,且包含在房价之内,配有房内早餐,甚至还有一个唱片柜。
The hotel has only room.However, many people line up to book it.Believe it or not, it is Everland, which is unique in the world.The whole hotel has only one guestroom, but boasts extensive view, because it is currently located on the roof of a building and will be relocated to another place soon.This is the particularity of it.Besides, the operation concept of the hotel is formulated by two artists, so
every detail of the hotel shows unique art idea.No matter how rich you are, you can only spend one night in the guesthouse.The mini-inn boasts almost everything that one expects to find, whose cost is included in the hotel rate.The hotel provides room breakfast.There is even a record cabinet.8、阿布扎比皇宫酒店(Emirates Palace)--Emirates Palace
它 位于阿拉伯联合酋长国首都阿布扎比(Abu Dhab)的西北的海岸边,是迄今为止最为奢华、最贵的酒店。它斥资 30 亿美元,由黄金和大理石堆成,被认为“简直是为国王而建的”。原本是为海湾合作委员会首脑来到阿布扎比参加会议而修建,也是世上唯一的八星级酒店。
Located on the northwest coastline of Abu Dhab, the capital of the United Arab Emirates, it is the most luxurious and expensive hotel in the world.With an investment of $3 billion, it is made up of gold and marbles, which is regarded as “building just for kings.” Originally built for heads of Gulf Cooperation Council taking part in Abu Dhabi, it is the only Eight-Star hotel in the world.它客房的地板是大理石或地毯,房间价格从 600 美元至 13000 美元不等,外加 20% 的服务费。房间最小的客房面积为 55平方米,最大的总统套间面积近千平方米。酒店顶层的 6 个总统套间,只接待来自海湾地区的元首或王室成员,还有专属的入口车道。
The floor of the guesthouse is made up of marbles or rugs with the hotel rate ranging from $600 to $13,000 with 20% extra service fee.The smallest guesthouse is 55 square meters and the largest presidential suite about a thousand square meters.There are six presidential suites in the top story of the hotel, which only receives the heads of Gulf Cooperation Council or royal members.The presidential suites also have exclusive entrance lane.太多的不可思议,让宫殿酒店成为了阿拉伯半岛最令人向往的旅游胜地之一。
大家以后如果有幸入住,记得发明信片给我。
All these are unbelievable, making the palace hotel become one of the most fascinating tourist resorts of the Arabian Peninsula.If you have the opportunity to live in one of them, please remember to send me postcard.
第四篇:酒店职务中英文对照
企业职务中英文对照
企业各职位英文缩写 GM(General Manager)总经理 VP(Vice President)副总裁
FVP(First Vice President)第一副总裁 AVP(Assistant Vice President)副总裁助理
CEO(Chief Executive Officer)首席执行官,类似总经理、总裁,是企业的法人代表。COO(Chief Operations Officer)首席运营官,类似常务总经理 CFO(Chief Financial Officer)首席财务官,类似财务总经理
CIO(Chief Information Officer)首席信息官,主管企业信息的收集和发布 CTO(Chief technology officer)首席技术官 类似总工程师 HRD(Human Resource Director)人力资源总监 OD(Operations Director)运营总监 MD(Marketing Director)市场总监 OM(Operations Manager)运作经理 PM(Production Manager)生产经理(Product Manager)产品经理
其他:
CAO: Art 艺术总监 CBO: Business 商务总监 CCO: Content 内容总监 CDO: Development 开发总监 CGO: Gonverment 政府关系 CHO: Human resource 人事总监
CJO: Jet 把营运指标都加一个或多个零使公司市值像火箭般上升的人 CKO: Knowledge 知识总监 CLO: Labour 工会主席 CMO: Marketing 市场总监
CNO: Negotiation 首席谈判代表CPO: Public relation 公关总监 CQO: Quality control 质控总监 CRO: Research 研究总监 CSO: Sales 销售总监 CUO: User 客户总监 CVO: Valuation 评估总监 CWO: Women 妇联主席
CXO: 什么都可以管的不管部部长 CYO: Yes 什么都点头的老好人 CZO: 现在排最后,等待接班的太子
第五篇:酒店标识牌中英文对照
公共区域Public Area 公共区域请勿吸烟Public Area No Smoking 观光电梯Sightseeing Lift 洗手间Toilet(Gentlemen/Ladies)茶水房Watering Room 灭火箱Fire Extinguisher 安全出口Exit 一区客房电梯Guest Elevator to Block 1 二区客房电梯Guest Elevator to Block 2 三区客房电梯Guest Elevator to Block 3 一区客房Guest Rooms in Block 1 二区客房Guest Rooms in Block 2 三区客房Guest Rooms in Block 3 总经理办公室General Manager Office 总经理办公室General Manager Office 行政办公室Executive Office 人力资源部Human Resource Department 人力资源总监办公室Director of HR Dept.应聘填表处For Application 员工通道示意图Employee Access Sketch Map 员工培训室Staff Training Room 员工更衣室Staff Locker Room 员工食堂Staff Canteen
紧急救助室First Aid Room 员工打卡处Card Printing
财务部Accounting Department
财务总监办公室Director of ACC Dept.财务主管办公室Supervisor of ACC Dept.出纳室Cashier
采购部Purchasing Dept.文具仓库Stationery Storehouse 电脑部EDP Office 程控机房PABX Office
机房重地.非工作人员禁止入内
Machine House.Do Not Enter Without Permission
前厅部Front Office Department
酒店大堂Hotel Lobby
大堂副理Assistant Manager 接待Reception
团队接待Group Reception 结账Settle Accounts
外币兑换Foreign Currency 礼宾部Concierge 问询Information
行李寄存Left Luggage 商务中心Business Center 书店Bookstore
鲜花店Flower
商店Shopping Area 精品店Boutique
酒店平面示意图Hotel Plane Sketch 宾客意见箱Guest Question Naire 公用电话Public Phone 自动提款机ATM 总机房Operator
操作间.非工作人员禁止入内
Operation Room.Do Not Enter Without Permission
管家部Housekeeping Department
行政管家Executive Housekeeper 行政楼层Executive Floor 唐宫商务会所Business Club 无烟楼层Non Smoking Floor 网球场Tennis 台球室Billiards
乒乓球室Table Tennis
残疾人客房Disables Room 管道槽Pipe Duct
工作间Working Room 布草间Linen Room 盥洗间Bath Room 工作间Storage
餐饮部Food & Beverage Department 餐饮总监办公室Director of F&B Dept.中餐厅Chinese Restaurant 瑞雅西餐厅Premier Western Restaurant 琴韵吧Lobby Lounge 馨语咖啡厅Cascade Café 送餐部Room Service 茶·派隆Tea Pavilion 棋牌室Chess Room 池畔吧Poolside Bar 宴会厅Banquet Hall 宴会单间Banquet Private 衣帽间Cloakroom 会议室Conference Rooms 中厨房Chinese Kitchen 凉菜间Chinese Cold Kitchen 鲍翅间Abalone and Shark Fin Room 烧腊间Chinese BBQ Room 中点房Dim Sum Room 生料Fresh Foods 半成品Semi-Manufactured 肉食区Creophagy Area 药材柜Medicinal Materials 西厨房Western Kitchen 西厨冷菜间Western Cold Kitchen
西饼房Pastry and Bakery 烘烤间Baking Room
巧克力房Chocalate Room 管事部Steward
酒水仓库Beverage Store 洗碗间Dishwasher Room 水消毒浸泡池Disinfecting 清洁池Purgation 浸泡池Steeping
湿垃圾房Wet Garbage Room 干垃圾房Dry Garbage Room
市场拓展部Sales & Marketing Department
美工室Art Designer
工程部Engineering Department
工程部办公室Engineering Office 维修值班室Duty Maintenance Room
电器维修间Electricity Maintenance Room 弱点维修间Light Currer Room 配电房Power Room 锅炉房Boiled Room 木工房Carpenter Room
保安部Security Department
保安部Security Dept.监控室Surveillance Room
康体娱乐部Entertainment Department
汉宫经典会所Night Club 清吧Bar
KTV Karaoke Bar
雨蝶健康水会Leisure Center
室内游泳池Indoor Swimming Pool 雨蕾沐足中心Foot Massage Center 桑拿浴Sauna 按摩室Massage 健身房Gymnasium 美容美发Barber
电子游戏厅TV Games Center