南阳120调度员英语接警用语[范文模版]

第一篇：南阳120调度员英语接警用语[范文模版]

南阳市120急救指挥中心英语接警用语标准

交通事故 traffic accident

调度员：您好！120急救指挥中心，请问需要帮助吗？

Hello, this is 120 Emergency Commanding Center.May I help you?

报警人：这条道路发生了车祸，请派辆救护车过来。

There was a traffic accident at this avenue.Please call an ambulance.调度员：请问车祸的地址？

Please tell me the address of the accident.报警人：人民大道43号。

No.43 Renmin Avenue.调度员：请问有人受伤吗？

Did anyone hurt? 报警人：是的，有人受伤了。

Yes.调度员：你的联系电话是66268888吗？

Is your phone number 66268888? 报警人：是。

Yes.调度员：你是伤员的家属吗？

Are you one of the relatives? 报警人：不是，我是他的朋友

No.I am his friend.调度员：请不要紧张，我们立即派救护车过去。

Don't worry.We will send the ambulance at once.与朋友联系 To contact the friend.调度员：您好！我是120急救指挥中心，请问人民大道43号发生车祸的伤员还在现场吗？

I am 120 Emergency Commanding Center.Is the patient still at No.43 Renmin avenue ? 报警人：在Yes.调度员：请问有几个人受伤？

How many patients are there? 报警人：一个。

Just one.调度员：请问病人哪里受伤？

Where did the patient hurt? 报警人：头部流血、脚骨折了。

Head bleeding and foot fracture.调度员：谢谢！请不要着急，救护车会尽快赶到你们身边，请不要搬动病人，在路旁等候救护车。

Thank you.Don’t worry.The ambulance will be there soon.Don’t move the patient.Just wait.报警人：好的。

Ok.This is The City Emergency Commanding Center, Can I help you? 这是市急救指挥中心，有什么需要帮忙吗？

What's wrong with you? 您哪不舒服？

Can you tell me where you are? 能告诉我您在哪个位置吗？

Don't worry, we will be there soon.别焦急，我们马上赶到。

Some common diagnosis 一些常见病的诊断：

Heart Failure 心力衰竭

Acute Myocardic Infarction 急性心肌梗塞

Heart Attack 心脏病发作

Cardiac-respiratory Arrest 心跳呼吸骤停

syndrome: 症状：

chest pain 胸痛

dyspnea 呼吸困难

fever

发烧

cough 咳嗽

sore throat 喉咙痛

have a cold 感冒

Trauma case创伤病例: Head Injury颅脑损伤

Multiple Injury 多发伤

Car Accident车祸

Fracture of Femur/pelvic股骨干/骨盆骨折

Brain Hernia脑疝

contusion and laceration of brain脑挫裂伤

Rupture of Liver/spleen肝/脾破裂

Electronic Shock 电击伤

Drowning 溺水

第二篇：110接警处规范用语

公安局接处警规范用语

（一）接警部分

接警时使用普通话，语气要亲切、自信。为了能够相互沟通，如报警人使用地方语言，可以使用与报警人相同的语言进行接警。

1.值班民警值班人员接通报警电话时，首先应该说“你好！Xx110，请讲，”然后主动引导报警人讲清案由、时间、地点等要素。

2.在报警人心情焦急、紧张的情况下，值班民警的语气要委婉，用“请不要着急，我们尽快赶到现场”等语言。

3.当报警人一时难以正确表述警情时，可用“你讲的基本情况我已经了解了，但还有几个情况请你再讲一遍”。

4.当报警人再次催促或重复报警时，则用“我们已经通知民警过来了，我们在催促一下”。

5.当接到群众（非当事人）的报警电话时，应该主动说“相信你”。6.当接到群众求助电话时，应尽力为群众排忧解难，用“不要着急，我们马上来”回答。如果是难以解决的求助问题，就说“很抱歉，这个问题难以解决，我们可以帮你联系一下，同时也请你向xx部门求援”。

7.当接到群众咨询电话时，应该热情地为群众解答，如果不属于公安部门的范畴问题，可用“对不起、这个问题我们不太了解，请你向了解这个问题的xx部门咨询”。

8.当接到一些语言粗鲁、不礼貌的报警电话，应该劝诫对方，“请注意语言文明”、“这里工作繁忙，请不要妨碍我们的工作”。9.当接到群众反应管辖范围内的情况时应讲：“你反应的情况，我们已经登记，我们将通知相关部门处理”。

10.当接到群众反应不属于管辖范围的情况，应讲：“对不起，你反应的情况，属于xx部门管辖，请你与xx单位联系，请他们帮助你解决，联系电话是XXX（或地址）”。

11.当违法人员投案自首的，应讲：“您主动投案自首，我们表示欢迎，请你原地等候，我们通知民警来帮助你”。

12.当接到群众举报、揭发时应讲：“谢谢你举报（提供）的情况，我们将尽快予以核实”。

（二）处警部分

在下达指令、接收指令时，语言要简洁明了、准确清晰，避免使用繁琐语言。

1.市局110使用电台呼叫处警单位时，应说：“xx号巡逻车或xx派出所，市局110呼叫！收到请回答！”，邀请呼叫两遍。如果是分局110呼叫处警单位时，应说：“xx号巡逻车（xx派出所），xx（如五华110）110呼叫！请回答！”，同样是叫两遍。

2.当被呼叫单位接到呼叫时，应说：“xx号巡逻车收到，请讲！该巡逻车如果在出警状态，应说：“xx号巡逻车收到，正在xx地点出警，请讲！”。

3.当出警单位使用电台呼叫指挥中心时，应说：“市局（xx）110，xx号巡逻车呼叫！请回答！”，被呼叫的指挥中心应回答：“市局（xx）110收到，请讲！”。

4.听完指挥中心下达的命令后，处警单位应回答：“明白！马上出警（赶往）”；如果指令没有听清楚，应回答：“请重复”。

（三）通报部分

1.抢劫通报：“全市巡警（各单位）请注意！全市巡警（各单位）请注意！市局（xx）110通报抢劫（抢夺）警情，刚才在xx地，发生一起抢劫（抢夺）案件，一名男子（女子）报称被几个xx人，持（使用）xx抢劫（抢夺）xx物品，向xx方向逃跑，嫌疑人的特征（性别、大概年龄、衣着特征等），请各单位注意查堵”。要求通报两遍，最后一遍结尾加上“市局（xx）110通报完毕”。

2.机动车被盗通报：“全市巡警（各单位）请注意！全市巡警（各单位）请注意！市局（xx）110通报机动车被盗警情，接报在xx时间，xx地点一辆xx（摩托车、面包车、轿车）机动车被盗，车牌号为xxxx，被盗车辆为xx色（特征），（行驶方向），请各单位注意查堵”。要求通报两遍，最后一遍结尾加上“市局（xx）110通报完毕”。

3.重大（事故）警情通报：“全市巡警（各单位）请注意！全市巡警（各单位）请注意！市局（xx）110通报重大（事故）警情，在xx时间，xx地点发生xx警情，现场情况是…..请（部分或指定）巡警（xx单位）迅速赶往现场处置，（附带指示、要求）”。要求通报两遍，最后一遍结尾加上“市局（xx）110通报完毕”。

第三篇：110接警常用英语100句

110接警常用英语100句

110接警常用英语100句

一、接警员常用英语

您好，这里是XX110报警服务台。Hello, XX 110 Police Service Center.Can I help you? 2.Officer Wang will answer you.3.Please hold on.4.Can you speak Chinese? 5.Can I help you? 6.What's the matter? 7.Please tell me exactly where you are.8.May I know your name? 9.Your name, please? 10.Please spell your name.或Spell it please.11.请把您的电话、地址留下，以便找到后及时与您联系。Please let us know your phone number and address.We will notice you as soon as we find them.或Your name and address please.We'll notice you as soon as we find them.12.Please stay where you are.We'll be present right away.13.Is the situation(fire, injury, illness)serious? 14.How many people are injured? 15.How much is the death toll? 16.Are you injured? Do you need an ambulance? 17.I can't understand your words.Would you please ask a local person to indicate the detail for you? 18.Is the person concerned still present on the scene? 19.Excuse me, a little slower please.或Excuse me, would you mind speaking a little slower? 20.Sorry, I beg your pardon.21.Don't be nervous.或 Don't be anxious.Take it easy.22.请将XX的体貌特征告诉我们，我们一定为您尽力查找。Please tell us what XX looks like.We'll try our best to help you.23.请放心。我们的民警正在赶来的路上，请您不要着急。Take it easy, please.Our policemen are coming.24.No worries, we will try to catch the suspect.25.We've received the report for police service.26.Just a minute, please.We'll get to the scene very soon.27.I am sorry for keeping you waiting so long, but the line has been busy.28.Just a minute, please.The local police officer will hurry to the scene as soon as possible.29.对不起，很报歉，我们不了解情况，请您向相关部门去咨询一下。他们的电话是XXXXXXX。We are sorry.We are not familiar with the situation.Would you mind consulting a relevant branch? The phone number is XXXXXXX.30.您反映的情况不归我们处理。请您打另外的电话xxx。We are not in charge of your case.Please call xxx for help.31.It's illegal in China.32.We can do nothing in a case which is out of our jurisdiction.33.很报歉，我们尽力为您联系一下，请您也向相关部门求援。

We're very sorry.We'll try to help you as much as we can.We also advise you do to ask a department concerned for help.The phone number is XXXXXXX.34.You've got the wrong number.This is the Police Service Center with the phone number 110.35.What have you left in the taxi? 36.Can you remember the taxi number? 37.您反映的情况很重要，我们一定认真处理，非常感谢。What you reported is very important.We'll deal with it seriously.Thank you very much.38.You are welcome.It's our pleasure to help you.39.请您看见巡逻警车的时候向他们招手，以便他们能及时找到您。

Please wave to the patrol car when you see it so that the police officers on it can find you quickly.40.If the policeman doesn't do his duty, try complaint.41.Thank you for your advice.42.Thanks for your cooperation.二、外国人报警求助常用英语

警官，我的东西（如：钱包、护照、相机、手表、行李箱）被偷了。

Sir, my belongings(wallet, passport, camera, wrist watch, suitcase)was stolen.44.Someone broke in(to my house)last night.45.I was robbed.46.A man is robbing my luggage.47.I have lost my things.48.I am drunk.49.I am ill.50.I am lost.51.I need to see a doctor.52.I am in danger, and need help.53.Help!Help!54.A guy(man)is beating me.55.A person holding a knife want to kill me.56.A man is shooting on me.57.Someone blackmailed me.58.A guy took liberties with me.59.A guy raped me(my wife, my daughter).60.Someone is setting fire to a house.61.Someone gave me poison in my whisky.62.Some criminals are holding up the bank.63.Someone asked me for extra money.64.My house is on fire.65.The gas in my home is leaking out.66.I got an electric shock.I need a doctor.67.My key was lost.I need your help.68.Please tell me how to get to the train station.69.I am on the XX Road(in the XX Street).70.One of my family members is lost.71.I had a traffic accident.72.我的国籍是英国（美、日、法、德、意、俄、韩国）。I am from England(America, Japan, France, Germany, Italy, Russia, Korea).73.我是英国人（美国人、日本人、法国人、德国人、意大利人、俄国人、韩国人）。I am an English(an American, a Japanese, a French, a German, an Italian, a Russian, a Korean).74.Someone has fallen into the river(lake).75.The man was in black.或 The man wore black clothes.76.Someone go whoring(is smuggling drugs, is taking drugs).77.There is a traffic accident on the Zhujiang Road.78.traffic jam.It’s on the South Zhongshan Road near the Zhonghua Gate.79.Some people are gambling.80.Some people are fighting in front of the gate of Nanjing University.81.A woman committed suicide at XX Hotel.82.He carries explosives and wants to explode them.83.He carries gas with him and wants to commit arson.84.Someone is stealing a car.85.Someone is stealing a bicycle.86.My money was stolen on No.5 bus.87.Someone is trying to break into my house.88.I am closed in the elevator and cannot go out.89.The noise from the construction site affects my rest.90.My car broke down at the site of xx kilometers of the highway.其他常用语

早上好！Good morning!92.晚上好！Good evening!94.新年快乐！Happy New Year!95.圣诞快乐！Merry Christmas!96.近来情况怎样？ How are you? 98.很好，谢谢。I am fine.Thank you.99.我也很好。I am fine too.101.再见！Goodbye!或 See you!102.明天见！See you tomorrow!103.祝你好运！Good luck!105.

第四篇：一些英语广告用语

广告用语

包君健康 keep you fit all the time 包装新颖美观 fashionable and attractive packages 保证质量 quality and quantity assured 产销历史悠久 have a long history in production and marketing 驰名中外 popular both at home and abroad 穿着舒适轻便 comfortable and easy to wear 工艺精良 sophisticated technologies 规格齐全 a complete range of specifications;complete in specifications 赶超世界先进水平catch up with and surpass advanced world level 花色繁多 a wide selection of colours and designs 花色新颖品种多样 fashionable styles, rich varieties 货源充足 sufficient supplies;ample supply 久负盛名 with a long standing reputation 交货及时 timely delivery guaranteed 价格公道 reasonable price 技艺精湛 fine craftsmanship 经济耐用 economy and durability 具有中国风味 possess Chinese flavours 居同类产品之首 rank first among similar products 品质优良 excellent in quality 品种齐全 complete range of articles 款式多样 various styles

经典广告词

1.Time is what you make of it.(Swatch)

天长地久。（斯沃奇手表）

2.Make yourself heard.(Ericsson)

理解就是沟通。(爱立信）

3.Engineered to move the human spirit.(Mercedes-Benz)

人类精神的动力。（梅塞德斯-奔驰）

4.Start Ahead.(Rejoice)

成功之路，从头开始。（飘柔）

5.A diamond lasts forever.(De Bierres)

钻石恒久远，一颗永流传。（第比尔斯）

6.Fresh-up with Seven-up.(Seven-up)

提神醒脑，喝七喜。（七喜）

7.Intel Inside.(Intel Pentium)

给电脑一颗奔腾的“芯”。（英特尔 奔腾）

8.Connecting People.(Nokia)

科技以人为本。（诺基亚）

9.For the Road Ahead.(Honda)

康庄大道。（本田）

10.Let us make things better.(Philips)

让我们做得更好。（飞利浦）

11.Enjoy Coca-Cola.(Coca-Cola)

请喝可口可乐。（可口可乐）

12.Generation Next.(Pepsi)

新的一代。（百事）

13.The Relentless Pursuit of Perfection.(Lexus)

追求完美永无止境。（凌志汽车）

14.Communication unlimited.(Motorola)

沟通无极限。（摩托罗拉）

15.Feast your eyes.（Pond’s Cucumber Eye Treatment)

滋润心灵的窗户。（旁氏眼贴片）

16.Focus on life.(Olympus)

瞄准生活。（奥林巴斯）

17.Behind that healthy smile，there ’s a Crest kid.(Crest toothpaste)

健康笑容来自佳洁士。（佳洁士牙膏）

18.Good to the last drop． 滴滴香浓，意犹未尽。（麦斯威尔咖啡）

19.Obey your thirst． 服从你的渴望。（雪碧）

20.The new digital era． 数码新时代。（索尼影碟机）

21.We lead，others copy． 我们领先，他人仿效。（理光复印机）

22.Impossible made possible． 使不可能变为可能。（佳能打印机）

23.Take time to indulge． 尽情享受吧！（雀巢冰激凌）

24.Poetry in motion, dancing close to me． 动态的诗，向我舞近。（丰田汽车）

25.Come to where the flavour is． marlboro country．光临风韵之境——万宝路世界。（万宝路香烟）

26.To me, the past is black and white，but the future is always color．....对我而言，过去平淡无奇；而未来，却多姿多彩（轩尼诗酒）

27.Just do it.只管去做。（耐克运动鞋）

28.Ask for more.渴望无限。（百事流行鞋）

29.The taste is great.味道好极了。（雀巢咖啡）

30.Feel the new space.感受新境界。（三星电子）

31.Intelligence everywhere.智慧演绎，无处不在。（摩托罗拉手机）

32.The choice of a new generation.新一代的选择。（百事可乐）

33.We integrate, you communicate.我们集大成，您超越自我。（三菱电工）

34.Take Toshiba, take the world.拥有东芝，拥有世界。（东芝电子）

35.No business too small, no problem too big...没有不做的小生意，没有解决不了的大问题。（IBM公司）

第五篇：英语文明礼仪用语

英语文明礼仪用语

1． Hello!你好！

2． How are you ? 客人好！（叔叔好。/阿姨好。）

3． Good morning.早上好！

4． Good morning, teacher!老师好！

5． Good afternoon.下午好！

6． Goodbye.再见。

7． See you later.一会儿见。

8． See you tomorrow.明天见。

9． Welcome to our school.欢迎来到我们学校。

10． Glad to meet you.见到你很高兴。

11． Welcome here next time.欢迎下次再来。

12． You first ,please.您先请。

13． Please walk slowly.请慢走。

14． Excuse me.打扰一下。（不好意思。/很抱歉。）

15． I ‘m not intentional.Please forgive me.我不是故意的，请原谅。

16． Sorry.对不起。

17． Not at all.没关系。

18． Can I help you ? 我能帮助你吗？

19． Thank you.谢谢。

20． Thanks ,I can manage it.谢谢，但我自己能行。

21． No thanks.不用，谢谢。

22． Take it easy.别着急。

23． Could you do me a favour? 可以帮帮我吗？

24． No problem.没问题。

25． Don’t worry.I will help you.别担心，我会帮你的。26． It’s my pleasure to help you.我很愿意帮助你。

27． Thank you for your help.谢谢你的帮助。

28． It’s my pleasure.这是我应该做的。

29． Please tell me.麻烦你告诉我一下。

30． May I ask a question? 我能问你一个问题吗？

31． Of course.当然可以。

32． Let me think over,please.请让我想一想。

33． Add some trouble to you.给你添麻烦了。

34． This way ,please.请这边走。

35． Keep environment tidy，please.请保持环境卫生。

36． Keep off the grass，please.请不要践踏草坪。

37． Please take care of safety.请注意安全。

38． Be quiet,please.请安静。

39． Wait a minute, please.请稍等一下。

40． Please queue up.请自觉排队。

41． Please close the door.请关上门。

42． Please open the window.请把窗户打开。

43． Please close the tap.请关上水龙头。

44． Please be quiet in the classroom.请在教室里保持安静。

45． Don’t combat,please.请不要打架。

46． May I come in? 我可以进来吗？

47． Who is it,please? 请问你是谁？

48． Come in, please.请进。

49． Sit down ,please.请坐。

50． Have some water,please.请喝水。

How are you / How do you do /Hello!你好!Good morning/afternoon!早上(下午)好!Goodbye./Bye./See you later./See you tomorrow.再见.Nice to meet you!见到你很高兴!It's so nice to see you again.很高兴又见面了.I'm sorry to trouble you.对不起麻烦你.I'm sorry./Excuse me./Pardon.对不起.Sorry, I don't understand.对不起,我不懂.I can't follow you.我跟不上你的节奏.Never mind./It doesn't matter./Not at all.没关系.Let me help you.让我来帮助你.Can I help you /What can I do for you 我能帮你吗 Can you give me a hand 请帮我个忙行吗 What's wrong /What's your trouble /What's the matter 你怎么了

Is there anything I can do for you 我能为您做点什么 Thanks for your help.多谢你的帮助.Thank you very much./Thanks a lot.谢谢你!

You are welcome./It's my pleasure./That's all right.不用谢.With pleasure.很高兴为你效劳.Welcome to our school.欢迎到我们学校来.Let me show you around our school.This is our teaching building.让我带你参观我们的学校.这是我们的教学大楼.Excuse me, could you tell me where the school library is 劳驾,你能告诉我学校图书馆在哪里吗 This way , please.请那边走.Be careful!小心!It's dangerous!危险!

What's the time, please 请问几点了 It's time to go to school.该上学了.There goes the bell.上课铃响了.It's time for us to go to the classroom.我们进教室吧.Please get everything ready for class.请做好上课准备.May I go to the toilet 我能去洗手间吗 May I come in 请问我能进来吗 Stand up.起立.Who is on duty today 今天谁值日 Is everyone here 都到了吗

What's the weather like today 今天的天气怎么样 It's fine/cloudy/rainy today.今天天气很好/多云/下雨.I'm in Class One.我在一班.May I know your name 你叫什么名字

Let me introduce myself.请让我来介绍一下我自己.May I introduce myself to you 请允许我作自我介绍.Let's go and play football.我们去踢足球吧.Can you look after my bag 你能帮我照看一下我的书包吗 When shall we hand in our homework 我们什么时候交家庭作业

I'll do my best to learn my lessons well.我要尽力学好功课.I'm glad to hear that.听到这个消息我很高兴.I can't put this sentence into Chinese(English).我不会把这个句子翻译成汉语(英语).Why not go and ask the teacher for help 为何不去问老师呢 I can lend these books to you.我可以把这些书借给你.May I use the computer here 我可以用这里的计算机吗 Could I borrow your eraser 我能向你块橡皮吗

Can you help me with this desk 你能帮我搬这张课桌吗 Would you lend me your bike 你能把自行车借给我吗 Would you mind opening the door for me 把门打开好吗 I'll wait for you at the gate of our school.我在我们学校门口等你.I'm sorry to have kept you waiting.很抱歉让你久等.Congratulations!祝贺你!

I wish you a merry Christmas and a happy New Year.祝你们圣诞快乐,新年愉快.The same to you.祝你同样快乐!Hello!how is ur study going?!

Hi!long time no c!How are u?!Everting goes well?!How u doing?!(How are u!)

Thank u for ur help!I really appreciate that!May i help u?!

Could u give a favor!

Would u mind opening to door for me please?!Have u had a good day?!How was ur day?!-----Not bad /It's great!/Brilliant/Wonderful/Excelent!

I'll waite u for u outside!No hurry!Take ur time!Have a good day!----The same to you!Isn't it a great day?!