酒店英语面试试题库

第一篇：酒店英语面试试题库

酒店前台面试英语试题

1.能用英语自我介绍吗？

Could you introduce yourself in English?

2.您是如何培训本部门员工的？

How do you train the staff of your department?

3.如果酒店正式录取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

4.请画出西餐banquet流程图。

Please illustrate the procedure of western restaurant banquet。

5.您如何理解服务行业的“服务意识”？

How do you comprehend the “service consciousness” of service trade?

6.您是如何理解职业道德的？

How do you perceive the morality of career?

7.请举例您在工作中遇到的几件困难，而您是如何克服的？

Could you list some difficulties during your work? And how did you conquer them?

8.您对您以前的直属领导有何看法？

How do you like your senior leader who led you directly before?

9.你的期望待遇是什么？

What kind of treatment do you expect?

10.请你用英文介绍目前服务的公司。

Could you introduce the company which you are serving in English?

11.如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？

What could you make a contribution to our hotel if you are employed by our hotel?

12.你是怎么知道我们招聘酒店前台接待这个职位的呢？

How do you know the message that we have this vacancy?

13.除了工资，还有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

14.你参加过什么业余活动？

What amateur activities have you ever taken part in ?

香格里拉酒店英语面试问题

1.Q：Can you sell yourself in two minutes? Go for it.（你能在两分钟内自我推荐吗?大胆试试吧!）

A：With my Qualifications and experience, I feel i am hardworking, responsible and diligent in any project I undertake.Your organization could benefit from my analytical and interpersonal skills.（依我的资格和经验，我觉得我对所从事的每一个项目都很努力、负责、勤勉。我的分析能力和与人相处的技巧，对贵单位必有价值。）

2.Q：Give me a summary of your current job description.（对你目前的工作，能否做个概括的说明。）

A：I have been working as a computer programmer for five years.To be specific, I do system analysis, trouble shooting and provide software support.（我干了五年的电脑程序员。具体地说，我做系统分析，解决问题以及软件供应方面的支持。）

3.Q：Why did you leave your last job?（你为什么离职呢?）

A：Well, I am hoping to get an offer of a better position.If opportunity knocks, I will take it.（我希望能获得一份更好的工作，如果机会来临，我会抓住。）

A：I feel I have reached the “glass ceiling” in my current job./ I feel there is no opportunity for advancement.（我觉得目前的工作，已经达到顶峰，即没有升迁机会。）

4.Q：How do you rate yourself as a professional?（你如何评估自己是位专业人员呢?）

A1：With my strong academic background, I am capable and competent.（凭借我良好的学术背景，我可以胜任自己的工作，而且我认为自己很有竞争力。）

A2：With my teaching experience,I am confident that I can relate to students very well.（依我的教学经验，我相信能与学生相处的很好。）

5.Q：What contribution did you make to your current（previous）organization?（你对目前/从前的工作单位有何贡献?）

A：I have finished three new projects, and i am sure i can apply my experience to this position.（我已经完成三个新项目，我相信我能将我的经验用在这份工作上。）

6.Q：What do you think you are worth to us?（你怎么认为你对我们有价值呢?）

A：I feel I can make some positive contributions to your company in the future.（我觉得我对贵公司能做些积极性的贡献。）

7.Q：What make you think you would be a success in this position?（你如何知道你能胜任这份工作?）

A：My graduate school training combined with my internship should Qualify me for this particular job.I am sure I will be successful.（我在研究所的训练，加上实习工作，使我适合这份工作。我相信我能成功。）

餐厅服务员面试问题

一、餐厅服务员

1.Say something about the duties of the waiter / waitress

说一下餐厅服务员的工作职责是什么.2.What’s your daily job? 你的日常工作是什么?

3.Do you think a cordial smile is important when you are serving the guest? Why?你认为当你服务客人的时候亲切的微笑是很重要的吗?为什么?

4.How big is your restaurant? How many dining-seats

你们的餐厅有多大?有多少张桌子?

5.Do you know how to set up table? 知道怎样摆台吗?

6.What’s your shift? 你都有什么班次?

7.How do you make sure you make guests happy in the restaurant with F & B service?你如何确保你的客人在餐厅高兴的用餐?

8.If the guest angry what should you do?

如果顾客生气了你该怎么办?

9.Why do you apply for waiter /waitress? What’s the waiter / waitress ?

你为什么申请服务员这个职位?什么是餐厅服务员?

10.How to take order? 怎样进行点单?

11.What’s good service? / What’s the teamwork for you?

什么是优质的服务? 什么是团队精神?

12.How do you make unique service ?

怎样做到独一无二的服务?

13.Do you know what is the customer service?

你知道什么是客户服务吗?

14.What will you do when you finish the job?

工作之余做些什么?

15.What do you like in your job? And don’t like?

在你的工作中你喜欢做什么?不喜欢什么?

16.What is your character? 你的个性怎样?

17.Do you know Chinese cuisine? 你知道中国的菜系吗?

18.Can you name some dishes? / soups?

能说出一些菜的名字吗? 汤的名字?

19.What is your special dish today? 今天的特色菜是什么?

20.What kind of boss do you expect ? What do you think of your boss?

你希望有什么样的上司?对你的老板怎样看?

21.How many floors in your hotel? Your restaurant in which floor ? 你们的酒店有几层楼?餐厅在几楼?

22.What’s your supervisor name ? 你们的主管叫什么名字?

23.How many restaurants in your hotel?酒店里有多少餐厅?

24.What is the name of your restaurant ?餐厅的名字?

25.Can you describe your hotel ? 能描述一下你们的酒店吗?

26.at is you weakness during work? 你在工作中的缺点是什么?

27.What are some foods that you know are healthy for your body?

你知道什么食物对身体有益吗?

28.How to handle errors in the work, give example.工作中出现错误怎样处理，举例说明。

29.How many staff working in restaurant?

餐厅有多少员工?

30.If you and your roommates have a conflict will affect the work?

如果你与你的室友发生矛盾会影响工作吗?

31.Please illustrate the procedure of western restaurant banquet.请画出西餐宴会的流程图。

客房服务员面试问题

酒店客房服务员面试问题：

1.Why do you apply for room attendant? What’s the room attendant你为什么申请做客房服务员?什么是客房服务员?

2.What’s your main duty? 主要的工作职责?

3.What do you think of your responsibility for this job?

您认为您的岗位职责有哪些?

4.How do you make rooms? 你怎样打扫房间?

5.How many rooms do you have in your hotel ?

酒店有多少间房间?

6.How many deluxe rooms ? and executive rooms and suites?

有多少豪华间?行政间和套间?

7.What is the rate of today ? 今天的房价是多少?

8.How long will you make up a room?

打扫一间房间需要多长时间?

9.How many rooms can you clean/make every day?

每天可以打扫多少房间?

10.How long will you make a bed ? 铺一张床需要多长时间?

11.How to make the bed? 怎样铺床?

12.How many pillows on the bed ? 床上有几个枕头?

13.How to ask for help when you meet the problem you can’t solve?遇到解决不了的问题怎样求助?

14.What should you prepare for bath room?卫生间通常需要准备些什么?

15.How to clean the bath room ? 怎样打扫卫生间?

16.What kind of detergent usually to use? 通常用什么清洁剂?

17.How to make turn-down service? 怎样做夜床?

18.Can you talk about when you work in HK which things you did good and which not

good ? Why?

能否说说你在客房工作中觉得做得好的是什么?做的不好的又是什么?为什么?

19.Do you how many things on the pushcart?

客房打扫房间的时候推的手推车上都放有那些东西?

20.How many tools will you take with you?

打扫房间需要带哪些工具?

第二篇：酒店面试英语

蓝天外语培训http:///News/News.aspx?NewsID=852

酒店面试英语

酒店面试英语，口语流利很重要

现在，英语在酒店行业的应用很广泛，因为英语是国际上最通用的语言，掌握英语就可以服务来自世界各地的人们，从而为酒店创造更多的利益。为了招到英语好的服务员，很多酒店在招聘的时候除了常规的面试，还会举行英语面试。想要在酒店面试英语中脱颖而出，就需要说一口流利的英语。

蓝天外语质量承诺：包学会，学不会全额免费重学！

外语水平免费测试/Questions/点击进入 或百度搜索：“蓝天外语” 如何准备酒店面试英语？

那么，如何准备酒店面试英语呢？首先，要准备一个英文的自我介绍，包括你的基本信息、工作经验等。在面试之前一定要把自我介绍这一段背下来并不断地练习，尽量说的时候做到自然、流畅。然后，面试官会问你一些问题，在回答问题的时候要面带微笑，然后真诚地回答。在面试之前还要了解一下你应聘这家酒店的基本情况，这样有助于你面试时的发挥。

蓝天外语帮你准备酒店面试英语

不知道如何准备酒店面试英语的人可以到蓝天外语来，我们的行业英语培训课程可以提供关于酒店方面的英语培训。让你从积累酒店行业的专业词汇开始学习酒店英语。我们的老师有丰富的工作经验，可以教你一些应对酒店面试的技巧，让你轻松应对酒店面试英语。我们的课程不仅可以帮你准备酒店面试，更重要的是我们的课程内容对你的职业发展有着积极的影响。

第三篇：酒店英语面试

酒店英语面试

1、能用英语自我介绍吗？

Could you introduce yourself in English?

2、您是如何培训本部门员工的？

How do you train the staff of your department?

3、如果酒店正式录取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

4、请画出西餐banquet流程图.Please illustrate the procedure of western restaurant banquet.5、您如何理解服务行业的“服务意识”？

How do you comprehend the “service consciousness” of service trade?

6、您是如何理解职业道德的？

How do you perceive the morality of career?

7、请举例您在工作中遇到的几件困难，而您是如何克服的？

Could you list some difficulties during your work? And how did you conquer them?

8、您对您以前的直属领导有何看法？

How do you like your senior leader who led you directly before?

9、您的人生观是什么？

What is your philosophy?

10、您对自己未来五个的计划是什么？

What are the five plans for yourself in the future?

11、您都用业余时间学习些什么？

What are you studying in your spare time?

12、你的期望待遇是什么？

What kind of treatment do you expect?

13、请介绍你的家庭。

Would you mind introducing your family?

14、请你用英文介绍目前服务的公司。

Could you introduce the company which you are serving in English?

15、如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？

What could you make a contribution to our hotel if you are employed by our hotel?

16、你开始投入找工作的时间有多久了？

How long have you been looking for the job?

17、你是怎么知道我们招聘这个职位的呢？

How do you know the message that we have this vacancy?

18、除了工资，还有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

19、你参加过什么业余活动？

What amateur activities have you ever taken part in ?

第四篇：酒店面试英语

一、问题

1、能用英语自我介绍吗？

Could you introduce yourself in English?

2、您是如何培训本部门员工的？

How do you train the staff of your department?

3、如果酒店正式录取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

4、请画出西餐banquet流程图。

Please illustrate the procedure of western restaurant banquet。

5、您如何理解服务行业的“服务意识”？

How do you comprehend the “service consciousness” of service trade?

6、您是如何理解职业道德的？

How do you perceive the morality of career?

7、请举例您在工作中遇到的几件困难，而您是如何克服的？

Could you list some difficulties during your work? And how didyou conquer them?

8、您对您以前的直属领导有何看法？

How do you like your senior leader who led you directly before?

9、您的人生观是什么？

What is your philosophy?

10、您对自己未来五个的计划是什么？

What are the five plans for yourself in the future?

11、您都用业余时间学习些什么？

What are you studying in your spare time?

12、你的期望待遇是什么？

What kind of treatment do you expect?

13、请介绍你的家庭。

Would you mind introducing your family?

14、请你用英文介绍目前服务的公司。

Could you introduce the company which you are serving in English?

15、如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？

What could you make a contribution to our hotel if you are employed by our hotel?

16、你开始投入找工作的时间有多久了？

How long have you been looking for the job?

17、你是怎么知道我们招聘这个职位的呢？

How do you know the message that we have this vacancy?

18、除了工资，还有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

19、你参加过什么业余活动？

What amateur activities have you ever taken part in ?

二、对话

Why should I hire you?

I feel that my qualifications match your job description.I have a proven track record in resolving problems, multitasking, and dealing with customers, as you can see from my resume.What can you offer this company?

In addition to the skills and experience we discussed, I'm an extremely hard worker, I'm very thorough and methodical, I get along great with people, and I'm a quick learner.Can you tell me some of your strengths and weaknesses?

I'm loyal, honest, I manage my time effectively, I always follow through on my work, and I have great computer skills.Umm, I can't really say I have any major weakness that affects my performance at work.I believe in continual learning and on-the-job training so that I can perform even better.Sometimes, I think I'm too hard-working, but I really love my work.How do you rate yourself as a professional？

With my strong academic background, I am capable and competent.What do you think you are worth to us？

I feel I can make some positive contributions to your company in the future.1.What is important to you in a job?

Mention specific rewards other than a paycheck for example, challenge, the feeling of accomplishment, and knowing that you have made a

contribution.2.Why do you want to work for this organization?

Cite its reputation, the opportunities it offers, and the working conditions.Stress that you want to work for this organization, not just any organization.3.Why should we employ you?

Point to your academic preparation, job skills, and enthusiasm of working for the firm.Mention your performance in school or previous employment as evidence of your ability to learn and to become productive quickly.If the job involves management responsibilities, refer to past activities as proof of your ability to get along with others and to work as part of a team.4.If we hire you, how long will you stay with us?

Answer by saying along these lines: “As long as my position here allows me to learn and to advance at a pace with my abilities.”

5.Can we offer you a career path?

Reply: “I believe you could, once I know the normal progression within the organization.Can you tell me?” The answer may be revealing.6.What are your greatest strengths?

Give a response like one of the following: “I can see what needs to be done and do it”, “I/'/'m wiling to make decisions”, “I work well with others,” “I can organize my time efficiently.”

7.What are you greatest weakness?

Identify one or two, such as the following:“ I tend to drive myself toohard”, “ I expect others to perform beyond their capacities”, “ I like to see a job done quickly, and I/'/'m critical if it isn/'/'t.” Note these weaknesses could also be regarded as desirable qualities.The trick with t

his question is to describe a weakness so that it could also be considered a virtue.8.What didn/'/'t you like of previous jobs you/'/'ve held?

Discuss the things you didn/'/'t like, but avoid making slighting reference to any of your former employers.9.How do you spend your leisure time?

Mention a cross section of interests-active and quiet, social and solitary —— rather just one.10.Are there any weaknesses in your education or experience?

Take stock of your weaknesses before the interview.Practice discussing them in a positive light.You/'/'ll find that they are minor when discussed along with all the positive things you have to offer.11.Where do you want to be five years from now?

Saying that you/'/'d like to be president is unrealistic, yet few employers want people who are content to sit still.You might say, “in five years, I/'/'d like to have my boss/'/'s job.” If you can/'/'t qualify for your boss/'/'s job by then, you may not be the fright candidate.12.What are your salary expectations?

If you are asked this at the outset, it/'/'s best to say, “Why don/'/'t we discuss salary after you decide whether I/'/'m right for the job? ”But if the interviewer asks this after showing real interest in you, speak up.She or he will probably try to meet your price.If you need a clue of what to ask for, say, “ Can you discuss your salary range with me?”

13.What would you do if„„?

This question is designed to test your reposes.For example: “What would you do if your computer broke down during an audit?” Your answer there isn/'/'t nearly so important as your approach to the problem.And a calm approach is best.Start by saying, “One thing I might do is „„” Then give several alternative choices.14.What type of position are you interested in?

Job titles and responsibilities vary from firm to firm.So state your skills instead, such as “I/'/'m good at figure work,” and the positions that require these skills , such as “accounts payable.”

15.Tell me something of yourself.Say you/'/'ll be happy to talk, and ask what the interviewer wants to know.If this point is clarified, respond.If not, tell why you feel your skills will contribute to the job and the organization.This question gives you a great opportunity to sell yourself.16.Do you have any questions of the organization or the job?

Employers like a candidate who is interested in the organization.so this

is a perfect time to convey your interest and enthusiasm.三、自我介绍

I am 24 years old, graduated from the Suzhou Top Institute of Vocational and Technical Information, is a cheerful character of the girls like to listen to music, singing also available on the Internet after graduation in the child group had four members on the product packaging, because we feel that there is no development the future, so resigned, and later in the relatives of the sports lottery sales points to help the 2 months of the lottery, is still learning accounting, want to go to a drunken crown hotel is a five-star value which is conducive to the development of public relations

Good morning/afternoon everyone!It's really nice to meet you all here.Let me introduce myself first.My name is XXX.I'm graduated from Guilin Traveling College。I'm 22 years old now and my hobbies are playing basketball and playing badminton.During the school year, I joined Tourist Association.Because of this, I improved greatly on my communication ability.I'm an outgoing, honest, responsible, and warm-hearted person.I can adapt different environments quickly.I love your hotel, at the same time, I am really proud of myself applying for this job, I hope you can give me a chance.Fianlly, I hope your hotel can become the best one among hotel industry。Thanks for your time.

第五篇：酒店英语面试攻略

随着机会的增多和人们择业观念的变化，“跳槽”成了可以随时发生的动作。一些对于跳槽最佳时间的一些如“金九银十”等描述也早已过时。无论对于那些从未进入外资酒店工作过的人士，还是对于那些有多年外资酒店工作经历，并已在外资酒店取得较高职位的人来说，阻碍他们成功跳槽的也许并不是专业知识和经验背景，很可能是他们在英文面试中表现不佳，从而在最初就“失去了面试官的信任”。

其实，外资酒店的面试并非“不可能完成的任务”，只要懂得扬长避短，准备得当，你一样可以“旗开得胜”。以下将就对平时如何学习英语，以及在实际外资酒店面试中应该怎样进行英文对答提供一些建议，希望能够给你一些启示，助你顺利拿到聘书。

试试“无痛”学英语

1.确定目标，适时褒奖。大多数人把学英语的目的简单地定义为“对未来有益”，其实精准的目标设定更有助于集中精力达成最终结果，其关键在于确定成绩测试方式及时间范围。你需要对自身英语水平做出客观评估，并制定渐进提高的详细步骤。需谨记：衡量学习成果，定要始终使用同一衡量标准，这样才能清楚看见进步空间。另外，也可以设立长远目标，如“说一口流利的、不带丝毫口音的英语”等，就是不少人正在使用着的目标。不过，以阶段性目标作为发端容易敲开成功之门，“我希望能与同事进行基本商务对话”，就是一个不错的例子。最后，千万不要忘记，哪怕你获得最微小的进步，也应适时奖励自己，如此可以保证长期的学习激情。

2.快乐学习，轻松记忆。学习英语，可以脱离教室。研究表明，当人们处于快乐的心境下，记忆力更突出、自信心更富裕。把英语学习同兴趣爱好结合起来，如喜欢打网球，就参加英语交流的网球俱乐部;喜欢烹饪，就报名采用英语教学的烹饪培训班;喜欢唱歌，不妨试试在卡拉OK演唱英语歌曲……用眼睛盯着屏幕，用耳朵捕捉一遍遍重复的歌词，辅以熟悉流畅的旋律，这一切让单词记忆变得越发简单。可能最初有点难，但是这会强迫你使用英语。尤其是你正做着自己热爱的事情，学习英语的痛苦也就一扫而光了。

3.融入环境，异化自己。建立英语学习自信心的关键无非是“实践实践再实践!”缺少实践机会和语言环境是目前中国学生面临的最大挑战。当年我学习中文的时候，我和身边朋友定下默契，尽量强迫自己用中文互相交流，即便中文不是我们其中任何一个人的母语。我们大家约定不到万不得已之时，必须一直说英语，甚至对违反默认规则的人实行惩罚措施!虽然刚开始可能会犯很多错误，但随着对英语对话模式的逐渐熟悉，所犯错误也将越来越少。令自己处于一个天然外语环境同样重要，这个环境可以是办公室、俱乐部、健身馆、酒吧、餐厅，诸如此类的场所越多越好。尽量挑选“主动”语言环境，比如俱乐部或派对，在那里你会更有说话的欲望。而像电影院之类的“被动”语言环境，收效往往并不出色。不要害怕犯错——走出门去，找外国人交流。

4.寻求帮助，制订规划。学习英语的一个关键步骤是接受高质量学习指导，或参加高端语言培训项目。据我了解，很多学生宁愿选择自学，以及与外国友人实战练习。最终，这些学生的确能够建立充分信心，敢于流利表达自己，但词汇量却相当有限。这就等于缺少了最基本的砖块，无法建起坚实的语言基础。我认识一个女孩，她说话速度很快，却从不注意用词，因此总是表达不够清晰。另外一个学生经常和外国友人一起泡吧，于是连他自己都没有意识到，他的口头英语里夹杂许多酒吧用语，甚至包括hey dude、yeah man、that rocks

这些粗俗的脏话，就好像他长年在酒吧工作一样。扮演不同的社会角色，必然有完全迥异的英语表达方式，你能想象与国外客户高层管理人员开电话会议时突然冒出hey dude、that rocks这些词句吗?而这些区别只能由一个专业老师指导。一个称职老师会详细分析学生的优势和不足，找到需要辅导的不足所在，强化本身具备的优势，由此制定一个切实可行的学习规划。学习语言不仅需要流利，更加需要得体。

5.承诺自己，态度积极。从来没有确切证据表明，某种特质的某些人更易于或更难于熟练掌握一门语言。相信我，任何人无论年龄、基础，只要具备正确学习态度，都足以学好英语。那些失败过的学生，并不是因为他们不够聪明，而是因为他们没有把学英语当作一种对自己的承诺。你越早制定明确目标和学习计划，就能越快克服重重障碍。当然，最初要让舌头适应陌生的声音和句式确实有些困难，但这并不该让你退却。失败原因永远只有一个，那就是你自己向这些困难投降了。

遵循这5个简单步骤，你很快会发现词汇量和造句能力迅速提高，而对英语学习信心逐渐增强，与老外对话时逐渐懂得镇定心思。曾经有位老师教育我要“操控”语言，而不是让语言“操控”你。当你“操控”了这种语言之后，你就可以自信地向你心仪的外企投送简历了，如果你已经将得到一个面试的机会，那么在面试时你该注意如下问题。

机智对答

1.Tell me about yourself.这是一个面试问题中的经典头道开胃菜。这个问题主要考察求职者的个性是否符合酒店的企业文化，所以回答的时候要尽量贴近这个酒店的情况来推销自己的特点。比如这个酒店是属于酒店行业，那么你就该回答：I really like the hotel industry, I think the hotel is my best friend.总之是要找到自己跟这个酒店的一个切合点，让面试官了解你充分适合这个环境。

2.What are your three greatest strengths?

回答这个问题的时候不可以含混不清，不可以只是简单回答“I’m really organized, punctual and get along well with others.”简洁、精炼，找到这个酒店所看重的特长，是回答这个问题的关键。但是如果应聘者是一个销售精英，可以说：“I think my strongest strengths are aggressive, hard working and communicative.”总之，需要考虑到应聘酒店及职务的需要来选择表现自己的优势。

3.What are your three greatest weaknesses?

老板都愿意找到一个了解、热爱工作，并能够为酒店创造价值的员工。所以不要很诚实的把自己的毛病暴露出来，而是要策略的选择一些能够为自己加分的缺点。

4.Why are you interested in working for our hotel?

这个问题主要考察应聘者是否对这个工作进行了了解，或者是否真正有兴趣，所以需要围绕整个酒店的具体情况，让面试官知道你很清楚这个酒店的运营模式，以及对这项工作非常积极。因此不要以“It seemed like a good career move”为开始。如果能有一些实际问题回

答的话，就会更大程度地得分，你可以这样回答：“I read an article in the newspaper and was very impressed by……”但是前提是你必须真的对这家酒店作了研究，同时也要注意，不要让面试官觉得你是为了讨好面试官而言过其实，这样只会适得其反。

5.If we hire you, how long will you stay with us?

这个问题是要老板想知道你会不会像离开上一份工作那样很快的也离开这里，你可以这样回答：“As long as my position here allows me to learn and to advance at a pace with my abilities.”这样就告诉老板，你是希望同酒店一起成长，不会轻易离开。

6.Do you have any questions for me?

这也是一个面试中经典的结束问题，测试应聘者是否真正对这份工作真正有兴趣与热爱，此时应该询问具体的问题以显示应聘者非常了解该酒店，对未来的工作有很多的期待和好主意，充分表示热情。应聘者一定要提前准备很多有关这个酒店具体情况的问题，最好能够涉及到他们业务上取得的成绩，比如说：“I learned that your hotel has seen tremendous growth in recent years.I’m keen to know how you made such a success.”如果你在面试中通过如上方法解决了问题，那么，到了这时，你的这张聘书基本上就到手了。