第一篇：酒店英语及英语口语面试
酒店管理英语词汇
1、酒店管理英语词汇-客房状况术语 酒店管理英语词汇（1）
Room Status房间状态Clean干净Dirty脏Vacant：空的
VC Vacant Clean干净的空房，即OK房，可直接出售，安排客人入住 OCO ccupied Clean干净的住房或干净的占用房 VD Vacant Dirty脏的空房
ODO ccupied Dirty未打扫干净的住房 D/L Double Locked Door双锁的房间 酒店管理英语词汇（2）
GRS Guest Refused Service客人拒绝服务 C/I check in入住的房间 C/O Check Out离店的房间
VIP Very Important Person非常重要的客人 DND Do Not Disturbed请勿打扰 OOO Out of Order严重坏房 OOS Out of Server轻微坏房 Discrepant Room矛盾房 酒店管理英语词汇（3）Sleep out:外宿房
Skipper:未结帐即离房，逃帐房
Light luggage room只带有少量行李的客房 No luggage room无行李房 Occupied：占用的，有人住
Reservation statues预订状态Arrivals预抵； Arrived已到店Stay Over在店Due Out预离；
2、酒店管理英语词汇-房间类型（ROOMTYPE）术语： 1)床具种类
单人床（Twin-size Bed）；
双人床（Double-size Bed）：包括大号双人床（Queen-size Bed）和特大号双人床（King-size Bed）隐蔽床（Murphy Bed）婴儿床（Baby Bed）
加床（Extra Bed）Rollaway Bed 2)客房类型
单人间（Single Room）；
标准间（Standard Room）：放置两张单人床，我国饭店的大多数客房属于这种类型；
大床间（Double Room）：该房间放置一张双人床，一般适合夫妻或商务客人使用；新婚夫妇使用时，称“蜜月客房”；
三人间（Triple Room）：一般是房内放置三张单人床，供三位宾客同时入住，属经济房间。目前在中高档饭店中此类房间极少，多以在双人间加一张折叠床的方式来满足三人同住一间客房的要求； 套房（Suite Room）： 普通套间（Junior Suite）豪华套间（Deluxe Suite）立体套间（Duplex Suite）总统套间（Presidential Suite）
特殊客房：如残疾人客房（Handling Room）
内景房（Inside Room）外景房（Outside Room）角房（Corner Room）连通（Connecting room）相邻房（Adjoining Room）
3、酒店管理英语词汇-酒店房间用词
欢迎卡：Welcome card 订房凭证：Voucher交接本：logbook 信封：Envelope房卡钥匙：Room key安全保管箱：Safe Deposit Box blanket毛毯bowl厕盆bureau衣屉柜couch(sofa)bed长沙发床crib婴儿床Curtain窗帘Cushion椅垫door门do叮mat门垫
double bed双人床drapery帘子dresser梳妆台floor wax地板蜡 foam一rubber mattress乳胶垫folding bed可折合床foot一rest脚凳 furniture epolish家具擦光油hat rack帽架headboard床头架 liquid Soap液体肥皂mattress床垫mirror镜子 pillow枕头pillow Case枕套arm Chair有扶手的椅子
bath rugand brush（放在浴室门口的）地毯和洗澡刷子bath一room浴室 bathtub浴缸bed床bed pad床垫子bedstead床架
bedspread床罩bench长凳quilt棉被Sanitaryreceptacle有盖垃圾箱 sheet(S）被单shower花洒Single bed单人床sofa沙发 Stool凳子table& chair桌椅upholstery室内装饰品
tile floor(bath,wall）瓷砖地板（浴池、墙壁）wardrobe衣柜
washbasin洗脸盆wastebasket字纸篓window窗windowsill窗台safety deposit保险箱honor able guest贵宾satisfaction满意
service服务 tourist游客match火柴
4、酒店管理英语词汇-常用术语介绍
房务部：Rooms Division前厅部：FOF rontOffice客房部：HSKPHousekeeping F&BFoodandBeverage大堂副理：AssistantManager前台：FrontDesk 接待处：Reception/Check-in收银处：Cashier/Check-out领班：Captain主管：Supervisor班次负责人：ShiftLeader商务中心：BusinessCenter电话总机：SwitchBoard接线员：Operator预订处：RoomReservation礼宾服务处：Concierge金钥匙：GoldenKey行李生：Bellman迎宾员：Doorman
酒店英语口语面试 “work experience” is the type of work you've done in the past.If you haven't started working yet you can say “Right now I'm still a student.” or “I'm a recent grad and Ihaven't started working yet.” In the second sentence, “recent grad” is short for “recent graduate” and means that you have just finished school.酒店英语口语面试（1）：请告诉我你过去的工作经验，工作经验就是你过去所做的工作。如果尚未开始工作，就可以回答“Right now I'm still a student.”（现在我还是个学生。）或者说“I'm a recent grad and I haven't started working yet.”（我刚刚毕业，还没有开始工作。）“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。
Second One: What's your greatest weakness? This is a popular question that western employers like to ask to make candidates nervous!In fact, they ask this to know how you respond to a difficult question.You shouldn't answer by telling your greatest weakness since you might not get the job!Instead, you can tell them something that isn't directly related to the job position.酒店英语口语面试（2）：你最大的缺点是什么？西方老板特别爱问这个问题，让面试者感到很紧张。事实上，他问这个问题是看你对棘手问题的反应。你没必要如实回答你的弱点，因为那有可能让你得不到这份工作。相反，你可以告诉他们一些与工作不直接相关的事情。Third One: Why do you feel you are qualified for this job? This question is a good opportunity to brag a little bit.You should talk about some extra skills you have that maybe wasn't included in your resume, or talk about your greatest strength in more detail.酒店英语口语面试（3）：你为什么觉得自己胜任这份工作？这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的技能；或者是再详细强调一下你的特长。Fourth One: What kind of salary did you have in mind? Salary is how much money you earn, usually per year.When asked this, it's best to answer with a salary range or approximation and not an exact figure.This shows that you are familiar with the industry if you know what the approximate salary should be.酒店英语口语面试（4）：你期望的薪水是多少？“salary”就是你赚多少钱，通常是年收入。回答这个问题时，最好说出一个大致范围，而不是一个确切的数字。如果你能说出这个工资范围，那就说明你对此行业非常了解。
Fifth One: If hired, when could you start work? When answering this it's best not to say you can start right away.This might make you seem very desperate for a job.A safe answer would be “I can start at the beginning of next month.” 酒店英语口语面试（5）：如果雇佣的话，你什么时候开始工作？回答这个问题时。一定要注意！不要说我马上可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常保险的回答可以是“I can start at the beginning of next month.”（我下月初可以开始上班。）Sixth One: What kind of work does the posi-tion involve? You can ask this to clarify exactly what kind of work you'll be doing.这个职位包括哪些工作？通过问这句话，你可以清楚地了解到你的工作内容。
第二篇：酒店面试英语口语
酒店面试英语口语——面试前的二项准备
导语：现在，越来越多的酒店英语口语作为面试的一个重要环节，因此，酒店面试英语口语成为许多人在面试时感到恐慌的一个点，因此，想要从事酒店行业，就要克服这个弊端。
酒店面试英语口语成为面试的重要环节是社会发展的必然，考虑到现在酒店的外并客流量和来华工作旅游的人的数量。因此，我们必须加强自身建设，争取提高英语口语，在面试时通过面试官的考核，开启在职业上通向成功的大门。酒店面试英语口语并不难，主要是一些服务层面的东西，只要你开始了解它就会掌握得很快。面试在求职过程中,面对外国老板连珠炮似的提问,如果能回答得从容不迫、简明扼要,恰当中肯,而且合乎老外的口味,那么肯定会大大增加你的录取机会。事先2项准备:
1.对目标公司所在地、规模、在全球的活动概况等要事先有所了解,包括总公司在国内设立分公司的时间、业绩表现、经营规模,以及今后打算开展的业务等,若能得到业界的评价更好。如无法得到书面资料,也要设法从该公司或其他同业中获得情报。
2.面试时自我介绍内容应强调应征的动机以及想应征的岗位,因此收集好相关岗位的情报,自我介绍时才能胸有成竹,切合主题。
要积极地进行自我肯定,让面试人充分了解你的优点与潜能。要把自己与众不同的特点发挥出来,强调自己的专业与能力。要实事求是,不要言过其实,夸夸其谈,也不要涉及和自己无关的事情。
酒店面试英语口语和普通的面试一样，面试官考察的无非就是你的语言能力、沟通交流能力、应变能力和团队合作能力，只要大家事先有准备，并且对英语口语进行了集中学习或者培训，在面试时就能够正常表现发挥，让面试官选择您。
第三篇：酒店英语口语面试
酒店英语口语面试时怎样给面试官留下好印象 导语：就像汉语在全世界越来越盛行的情况一样，英语在全世界范围内有更加广泛的使用群众基础，所以，即使是在酒店求职，酒店英语口语面试也已经成为了一个必不可少的环节。
酒店英语口语面试主要是面试官想考察求职者用英语时的沟通交流的能力，因为许多酒店，特别是大型酒店，来自世界各国的消费者越来越多，然而在世界范围内英语的适用范围最广，英语口语理所当然地就是与其他各国消费者交流的工具了。
我们都知道，在面试的时候，给面试官留下一个好的第一印象十分重要，当然，在酒店英语口语面试的时候也同样重要，甚至更加重要，因为在酒店工作主要就是与人打交道，能给人好的第一印象就是成功的一大步了。那么，怎样在面试的时候给面试官留下一个好印象呢？
首先，在着装方面，最好正式得体，对于女性面试者，大方是最为重要的，在服务行业，给人留下端庄大方的印象很重要。其次是一些礼仪方面的问题，注意得体，切勿妄自菲薄。
再者就是自我介绍和口语问答，这两个方面大家都可以提前准备，将自己最优秀的一面表现在面试官面前，自我介绍要简短且有自信，在发音的时候注意抑扬顿挫，但也可以稍显得口语化一点。口语问答环节要确保自己听清了面试官的提问再回答，若有疑问可以询问清楚，切勿自作聪明。
酒店英语口语面试其实说简单也并不是很难，但是若是说很容易又有许多人跌倒在了面试这个环节。大家在面试之前一定要做好准备，并且一定要对自己有自信，要表现地自信却不自傲，妥善回答所有提问，并且让面试官相信你在以后的工作道路上能有所作为。
第四篇：面试之--英语口语--面试英语
回答问题时口齿要清晰、语调适中。内容要有条理、避免重复。介绍工作经历采用倒序，从最近一份工作谈起，着重强调有利于新工作的职务经历。最好能说明曾担任何种职务、实际成绩、业绩等，以及自己的工作对原来公司的影响。凡和此次应征不相关的内容，尽量避免提及。话题紧扣以下3方面来展现自己的优势。1.能力（Capability）。当你知道招聘单位目前急于用人时，首先把自己的专长讲足说够，然后顺理成章地得出结论：I think your unit needs a man like me.（我想，贵单位需要象我这样的人才。）用这样的句式，让面试人认为你是站在他们的立场上说话，在替他们的发展考虑问题，于是更容易接受你。陈述自己的任职资格时，可以这么开头：I’m qualified for the job because……（我能胜任这项工作，是因为……）接着陈述理由。当面试人在审视你究竟能不能胜任此职时，参照的标准已不再是他心目中的标准，而是你列举的理由。2.业绩（Achievements）。外国公司面试喜欢用事实说话，为了证明你的能力，你可以把过去的经历联系起来，说明你曾经为以前的公司解决过跟现在雇主所面临的类似问题：I explored Shanghai market and sold 50,000 sets in one year.（我开发了上海市场，一年销售出去5万套。）
3.诚意(Sincerity)。某个问题发表完见解之后，可以附带加上一句：I’d like to hear your opinion.（我很想听听你的意见。）这句话表明了你对面试人的尊敬，很容易使他（她）产生亲切感。当面试人在试探你的应聘诚意时，应该及时表态：So far as that is concerned, you must have understood my determination.（谈到这里，您一定已经明白我的决心。）问些与工作内容相关的问题，能表现你对这份
工作的兴趣。如：What other responsibilities do you
think this job will include?（您觉得这份工作所包含的职责还有哪些？）
现在，不管是国企还是外企在招聘时都非常看重应聘者的英语交际能力，公司往往通过英语面试，对应聘者的英语交际能力进行考查。
面试英语自我介绍的常用词汇
Administration Manager 行政经理Administration Staff 行政人员Administrative Assistant 行政助理Administrative Clerk 行政办事员Assistant Manager 副经理Bond Analyst 证券分析员Bond Trader 证券交易员
Business Controller 业务主任Business Manager 业务经理Buyer 采购员Cashier 出纳员
Chemical Engineer 化学工程师Civil Engineer 土木工程师
Clerk/Receptionist 职员／接待员Clerk Typist & Secretary 文书打字兼秘书
Computer Engineer 计算机工程师Deputy General Manager 副总经理Economic Research Assistant 经济研究助理
Electrical Engineer 电气工程师Engineering Technician 工程技术员English Instructor/Teacher 英语教师
Export Sales Manager 外销部经理General Manager/President 总经理General Manager Assistant 总经理助理
General Manager‘s Secretary 总经理秘书
Hardware Engineer（计算机）硬件工程师
International Sales Staff 国际销售员
Interpreter 口语翻译
Market Development Manager 市场开发部经理
Marketing Manager 市场销售部经理Marketing Staff 市场销售员Marketing Assistant 销售助理Marketing Executive 销售主管
Marketing Representative 销售代表Marketing Representative Manager 市场调研部经理
Regional Manger 地区经理
Research & Development Engineer 研究开发工程师
Restaurant Manager 饭店经理Office Assistant 办公室助理Office Clerk 职员
Operational Manager 业务经理Package Designer 包装设计师
Passenger Reservation Staff 乘客票位预订员
Personnel Clerk 人事部职员
Personnel Manager 人事部经理
Let me introduce myself./ Let me do some introduction.让我来介绍一下自己。
Which aspect do you want to know about me?
或者 What do you want to know about myself? 您想知道我哪方面的情况？
面试英语自我介绍的常用基本的句子
1.I noticed that you advertised a job in this morning’s paper.我看到你们在今早的报纸上刊登的招聘广告。
2.I’m coming for your advertisement for ….我是来应聘你们广告上的……职位的。
3.I have applied for the position of ….我申请了贵公司的……职位。
4.Do you have any job for a part-timer? 你们需要兼职吗？
5.I’d like to know if you need any full-time secretary.我想知道你们是否需要全职秘书？
6.I’m looking for a job.Are there any vacancies? 我在找工作，请问你们有空缺吗？
面试英语自我介绍的常用句型
1.I got a degree in Literature and took a course in typing.我获得了文学学士学位，还学过打字。
2.I haven’t done anything like that before.我以前没有做过这种工作。3.I think I’m quite fit for assistant’s job.我觉得我很适合做助理的工作。
4.I used to work as a sales manager.我以前做销售经理。
5.I’m quite familiar with editing.我做过很多编辑工作。6.I want a job with a vacation every year.我想找个每年都能度假的工作。
7.I was thinking of a job in a school.我打算到学校找份工作。
8.I worked in the accounting section of a manufacturer of electrical products.我曾在电子产品制造商的会计组工作。
9.I love playing tennis.我喜欢打网球。巧用过渡语，表明自己用心听问题
如果面试者在面试时可以用一些类似：As you mentioned（正如您所说的）或者As far as I know（据我所知），表示你一直在认真听对方的谈话。此外，你还可以选择As it is shown in my resume（正如我的简历所提到的）
或As my previous experience shows（如我之前的工作经验所示）之类的表达法。
另外，在面试之前，面试者对应聘公司应有所了解。比如了解公司的规模、业务、未来发展，这些往往被中国学生忽略了，对公司文化理解是否深刻，是你超出其他应聘者的一个亮点。但如果实在不了解，就应根据所知诚实回答。
Why are you interested in working for our company?为什么有兴趣在我们公司工作？
2、Because your company has a good sales record.因为你们公司有良好的销售记录。
3、Because your operations are global, so I feel I can gain the most from workingin this kind of environment.因为你们公司的运作是全球化的，我觉得可以在这样一个环境中工作会有最大的收获。
4、Because I think my major is suitable for this position.因为我认为我的专业适合这个职位。
5、Because I can learn new things in your company, at the same time I can offer my services to you.因为我可以在贵公司学到新的东西, 同时能为你们提供服务。
6、Because I’m very interested in your company’s.因为我对你们公司的培训计划很感兴趣。training program
面试英语-个人品质篇
1、What are your great strengths?你有什么优点？
2、I’m a good team player.我是一个富有团队精神的人。
3、I’m a hard-working, persistent person.我工作刻苦，性情执着。
4、I’m a fast-learner.我学东西很快。
5、I can work under pressure and get along with my colleagues.我能在压力下工作，并能与同事和谐相处。
6、I have strong organizational skills.我的组织能力很强。
面试英语-说服对方篇
1、In what specific ways will our company benefit from hiring you?
我公司雇用你有什么好处?
2、I think that my technical background is helpful for you.我觉得我的技术背景对你们有用。
3、I have enough knowledge to market the products of your company.我有足够的知识推广贵公司的产品。
4、I’m very familiar with this market and have many customers.I think your company will benefit from it.我对这个市场非常熟悉并有许多客户，我认为贵公司能从中获益。
5、Your company will benefit from gaining a young energetic, bright, person.贵公司能通过雇用一个充满活力、聪明的年轻人获益。
6、I know I am the right person for this job.我知道我是最适合这个工作的。
面试英语-工作经历篇
1、Why did you leave your former company?为什么离开以前的公司？
2、Because I’m working in a small company where a further promotion is impossible.因为我在一家小公司工作，升职的希望很小。
3、Because I’m capable of more responsibilities, so I decided to change my job.因为我有能力担负起更多的责任，所以决定换工作。
4、Because that company didn’t have a good future, so I needed to consider my future.因为那家公司没有什么前途，所以我必需考虑我的未来。
5、Because I want to change my working environment, I’d like to find a job which is more challenging.因为我想改变工作环境，找一个更富有挑战性的工作。
6、Because I had some private reasons, some family things.因为我有一些私人的原因，家里有些事情。E：What kind of work experience do you have? 你有什么样的工作经历？
A：After graduation.I have been working at the Personnel Department of DDD company.我毕业后就在DDD公司的人事部工作。
E：As a telecommunication apparatus company DDD Company is very different from our trade company.DDD公司是一家电讯器材公司，与我们公司的贸易公司有很大区别。
A：But I deal with people there, the same as what I should do here.但是在那里我是分管人事工作的，这一点与我将在这里工作一样。
E：You are right.Why are you interested in working in personnel department?
你是对的，你为什么喜欢在人事工作？
A：I am good with people and have excellent communication skills.我很受人欢迎并且有很出色的交际能力。E：Do you consider it a rewarding job? 你认为这是一项很有意义的工作吗？ A：Very much so.我认为它非常有意义。
A表示应聘人员，E表示人事部经理。
A：I came in answer to your advertisement for a salesperson.E：I see.Will you walk this way, please? What experience have you had?
A：I’m afraid I haven’t had any experience in just this sort of work.I’m studying business administration in college.I want to get a job that would tie in with my studies.E：Have you got any selling experience at all?
A：I worked in a department store in a small town last summer vacation.E：What subjects did you like most at university? A：I like sales strategies most.E：Now tell me about your educational background.A：I graduated from Beijing College of Commerce.I
majored in commerce.E：What courses have you completed?
A：The courses I completed are marketing, business law, business English, statistics, marketing principles, sales management, distribution theory, economies and psychology.E：What would you like to work with us?
A：It’s a job interested in, and your company is one of the best known.Although I have no work experience as a salesperson, the job description you sent was very interesting.It’s a job I’ve been dreaming of since I was at university.E：Do you know anything about this company? A：Yes, a little.As you mentioned just now, yours is an American capital company.As far as I know your company is a world famous one which produces cosmetics and skincare products.E：In what department did you work?
A：I was in Women’s Fashion Department.E：Have you got an excellent record in English?
A：Yes, I think I can manage English conversations with American staff members.面试英语-谈谈薪水问题
What are your salary expectations?你对薪水有什么要求？
I would expect the standard rate of pay at your company for
a person with my experiences and educational background.我希望是贵公司对一个具有我这种经验和教育背景的人所付的标准薪资。
Shall we discuss my responsibilities with your company first?
I think salary is closely related to the responsibilities of the job.我们能不能谈一谈我在贵公司需要承担的责任？我觉得工资应该与工作的责任紧密相关的。I hope you’ll consider my experience and training and will offer me a salary higher thanthe junior secretary’s salary.我希望你们能考虑我的经验及受过的培训，给我定一份高于初级秘书的工资。
I expect to be paid according to my abilities.我希望能根据我的能力支付薪资。
With my experiences, I’d like to start at RMB4000 a month.以我的经验，我希望起薪是4000元人民币。英语自我介绍范文
Good morning, my name is jack, it is really a great honor to have this opportunity for an interview, I would like to answer whatever you may raise, and I hope I can make a good performance today, eventually enroll in this prestigious university in September.Now I will introduce myself briefly, I am 21 years old, born in Heilongjiang province, northeast of china, and I am currently a senior student at Beijing XX University.My major is packaging engineering.And I will receive my bachelor degree after my graduation in June.In the past 4 years, I spend most of my time on study;I have passed CET4/6 with ease.And I have acquired basic knowledge of packaging and publishing both in theory and in practice.Besides, I have attended several
packaging exhibition hold in Beijing, this is our advantage study here, and I have taken a tour to some big factory and company.Through these I have a deeply understanding of domestic packaging industry.Compared to developed
countries such as us, unfortunately, although we have made extraordinary progress since 1978, our packaging
industry are still underdeveloped, mess, unstable, the situation of employees in
this field are awkward.But I have full confidence in a bright future if only our economy can keep the growth pace still.I guess you maybe interested in the reason itch to law, and what is my plan during graduate study life, I would like to tell you that pursue law is one of my lifelong goal, I like my major packaging and I won’t give up, if I can pursue my master degree here I will combine law with my former education.I will work hard in these fields, patent, trademark,copyright, on the base of my years study in department of p&p, my character? I cannot describe it well, but I know I am optimistic and confident.Sometimes I prefer to stay alone, reading, listening to music, but I am not lonely, I like to chat with my classmates, almost talk everything, my favorite pastime is volleyball, playing cards or surf online.Through college life, I learn how to balance between study and entertainment.By the way, I was a actor of our amazing drama club.I had a few glorious memories on stage.That is my pride.
第五篇：酒店面试英语
蓝天外语培训http:///News/News.aspx?NewsID=852
酒店面试英语
酒店面试英语，口语流利很重要
现在，英语在酒店行业的应用很广泛，因为英语是国际上最通用的语言，掌握英语就可以服务来自世界各地的人们，从而为酒店创造更多的利益。为了招到英语好的服务员，很多酒店在招聘的时候除了常规的面试，还会举行英语面试。想要在酒店面试英语中脱颖而出，就需要说一口流利的英语。
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那么，如何准备酒店面试英语呢？首先，要准备一个英文的自我介绍，包括你的基本信息、工作经验等。在面试之前一定要把自我介绍这一段背下来并不断地练习，尽量说的时候做到自然、流畅。然后，面试官会问你一些问题，在回答问题的时候要面带微笑，然后真诚地回答。在面试之前还要了解一下你应聘这家酒店的基本情况，这样有助于你面试时的发挥。
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不知道如何准备酒店面试英语的人可以到蓝天外语来，我们的行业英语培训课程可以提供关于酒店方面的英语培训。让你从积累酒店行业的专业词汇开始学习酒店英语。我们的老师有丰富的工作经验，可以教你一些应对酒店面试的技巧，让你轻松应对酒店面试英语。我们的课程不仅可以帮你准备酒店面试，更重要的是我们的课程内容对你的职业发展有着积极的影响。
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