商务信函写作格式句型(bec)[5篇范例]

第一篇：商务信函写作格式句型(bec)

商务信函

总结常用句型: Referring to previous contact: Thank you for your letter of/dated ….With reference to Further to In reply to

Stating the reason for writing: I am writing to enquire about …

to confirm that …

to apologise for/about…

in reply to your …

with reference to …

Ending a letter If you have any further questions, please contact me on … I look forward to hearing from you soon.in due course.in the near future.注意考试当中的格式问题

题目分类： 订单类 handling order 2 询问类 enquiry and reply 3 投诉类 complaint and apology 4 告知变化类 notice of changes 5 邀请类 invitations

（一）常用短语

称为 Dear ……/ 敬语 Yours……

Dear Sir or Madam----------Yours faithfully Dear Mr./Mrs./Miss/Ms Smith---------Yours sincerely Dear John-----------Best wishes(私人关系比较亲密)

信的开头：

We are writing to enquire about …写信是询问关于…… We are writing in connection with … 写信是关于 ……

We are interested in … and we would like to know … 我们对……感兴趣……我们想知道

asking if …感谢（某日）询问是否……的来信 Thank you for your letter of(date)，enquiring about …感谢（某日）询问有关……的来信 We have received your letter of(date), enclosing …感谢（某日）的来信以及随信寄来的……

concerning …我们已收到（某日）关于……的来信

如果写信的开头或者是信中要提到某件事情： with reference to… 关于…… further to … 继……之后 with regard to … 关于……

I am writing in connection with … 我写信是为了……

A point in your letter gives us great concern that …我们很关心您信中提到的…… Regarding … 关于……

告知好消息

I am pleased to tell you that … 我很高兴的告诉你/通知你…… I am delighted to inform you …… I am happy to advise you …

We are pleased to inform you that We have pleasure in informing you that We have the pleasure to apprise you of We have the honour to inform you that(of)

坏消息

I regret to tell you that … 很遗憾/很抱歉告诉你/通知你…… I am sorry to inform you … I am sorry to advise you that … We regret that … 我们很遗憾……

说明能做与不能做的事情 We are unable to … 我们不能…… We are able to … 我们能……

We have been forced to … 我们不得不…… 说明原因

This was owing to … 这是因为……(多半为坏消息)Due to … 这是由于 ……

As a result of … 这是……的结果

Because of … 这是因为……

请求采取行动，如果紧急的话，可以加上后面的词组 Please could you … as soon as possible 请你尽快……

We would be grateful if you could …without delay 如果你能尽快……，我们将不胜感激 We would appreciate it if you could … immediately… 如你能尽快…… 我们将不胜感激

道歉

We must apologize for … 我们必须为……表示我们的歉意 We apologize for … 我们必须为……道歉

We are extremely sorry for … 我们为……感到抱歉

询问信息

We would like to know about/if … 我们想了解有关……

Please could you give us further detail about … 请给我们更多有关……的信息

We would be grateful if you could let us know about/if … 如果能告诉我们有关……，我们将不胜感激

We would appreciate it if you could inform us about/if … 如果能告诉我们有关……，我们将不胜感激

轻度抱怨

Unfortunately, 然后直接说不幸的事情发生了，比如，Unfortunately, we have not yet received your payment, we would be grateful if you could make the payment soon.提起注意（用在强烈抱怨中）

I should like to draw your attention to(the fact that)… 我想提请你们注意…… I should like to point out that … 我想指出……

I should like to remind you that … 我想提醒你们……

I hope that it is not necessary to remind you that …我希望没有必要提醒你们……

警告

Unless…

除非……，否则我们将不得不…… If …(not)…, we will be forced to … 如果……不……，我们将不得不…….（二）常用句型 普通结尾：

I look forward to receive your reply/order/products/etc.期待收到你的答复，定单，产品等 Looking forward to hearing from you.期待你的来信

提供消息类邮件的结尾

I hope that this information will help you.期待这些消息会对你有所帮助。

Please contact me if you need any further information.如果需要更多的信息，请你与我联系 Please do not hesitate to contact me if you are need any further information.如果需要更多，请随时联系我

Please feel free to contact me if you have any further questions.有什么问题，请有我联络。Please let me know if you need any further information.如果需要更多的信息，请告诉我。道歉信结尾

Please accept our apologies once again.请接受我们的歉意

We hope that this has not caused you any in convenience.我们希望这不会给你造成不便。

私人商业信函，即关系比较非正式

开头：

Thank you for your letter/telephone call/telex/fax.很感激你的来信/来电/电传/传真。It was a pleasure to …(meet you at/on…)很荣幸在…… 时间/地点与你见面。It was good to …（see you again at/on…）很高兴在……时间/地点再次见到你。

(hear from you again)很高兴再次收到你的来信。

It was a pity that …(we did not have more time to talk at/on…)很遗憾我们上次没有更多的时间讨论……

I am sorry that …(I missed you when you visited my office)很遗憾你来我办公室时，我没能见到你。

如果需要，可以在上述四个形式之后加上说过或者没有说过的话，It was good to talk to you on the telephone today.I was sorry to hear that you had not been so well.今天能够在电话里和你交谈，真是太好了。听说你病了，我很难过。（It was pity that I missed you when you visited my office last week.I would have liked to have heard all your news.很遗憾，上周你来我办公室时，我没能见到你。我很乐意听到有关你们的任何消息。

信件主体

要求提供消息：I was wondering if you could help me.我不知道你是否能帮我。

提供消息：I thought you might be interested to hear that … 我想你可能会对……感兴趣。抱怨：I am afraid we have a small problem.恐怕我们有个问题

告知坏消息：I am afraid I have some bad news.恐怕，有些坏消息。

结尾

I look forward to seeing you again next time I am in …我期待着下次我在…时，与你见面。If ever you are in London, please give me a ring or call in.来伦敦时，给我打电话或来我公司坐坐。

Please give my regard to Dianna Smith.请替我向Dianna问好。

Please pass my best wishes to Mr.Lund.I hope that he has now recovered from the flu.请向兰德先生问好。我希望他早日康复

第二篇：商务信函写作常用句型

1）We have(take)pleasure in informing you that......兹欣告你方......2)We have the pleasure of informing you that......兹欣告你方.....3)We are pleased(glad)to inform you that......兹欣告你方......4)Further to our letter of yesterday, we now have(the)pleasure in informing you that......续谈我方昨日函, 现告你方......5)We confirm telegrams/fax messages recently exchanged between us and are pleased to say that......我方确认近来双方往来电报/传真,并欣告......6)We confirm cables exchanged as per copies(cable confirmation)herewith attached.我方确认往来电报,参见所附文本.7)We learn from Messrs......that you are interested and well experienced in......business, and would like to establish business relationship with us.我方从...公司获悉,你方对...业务感兴趣且颇有经验,意欲与我方建立业务关系.8)Although no communication has been exchanged between us for a long time, we trust that you are doing well in business.虽然久未通讯,谅你方生意兴隆.9)Although we have not heard from you for quite some time, we hope your business is progressing satisfactorily.虽然好久没接到你方来信,谅业务进展顺利.10)We have pleasure in sending you our catalog, which gives full information about our various products.欣寄我方目录,提供我方各类产品的详细情况。

11)We are pleased to send you by parcel post a package containing...很高兴寄你一邮包内装...12)We have the pleasure in acknowledging the receipt of your letter dated...欣获你方...月...日来信.13)We acknowledge with thanks the receipt of your letter of...谢谢你方...月...日来信.14)We have duly received your letter of...刚刚收悉你方...月...日来信.15)We thank you for your letter of...contents of which have been noted.谢谢你方...月...日来信,内容已悉.16)Refering to your letter of......we are pleased to....关于你方...月...日来信,我们很高兴...17)Reverting to your letter of...we wish to say that...再洽你方...月...日来信,令通知...18)In reply to your letter of...,we...兹复你方...月...日来函,我方...19)We wish to refer to your letter of...concerning

现复你方...月...日关于...的来信

20)In compliance with the request in your letter of...we...按你方...月...日来函要求,我方...21)In connection with the question of supplying you with..., we are pleased to say that...关于向你方供应...的问题,欣告你方...22)Further to our letter of...we are pleased to...续我方...月...日函,我们很高兴...23)We received your letter dated...and are sorry for not having replied earlier as we wished to wait for more favorable news to give you.We are now pleased to....你方...月...日来函收悉,考虑到给贵方更佳的信息,我方没能早日答复,甚歉。现高兴地...24)We thank you for your letter of...and glad to note that you have received our catalogs.收到你方...月...日来信,非常感谢,欣悉你方已收到我方目录。

25)With reference to your letter of...addressed to our head office in Beijing which has been forwarded to us for attention and reply , we have pleasure in stating that...你方...月...日写给我北京总公司的信已交我方处理并答复,我们乐意表示...26)We received your letter of...It is gratifying to note that....你方...月...日来函收到。欣悉...27)We received your letter of...We are under the impression that...你方...月...日来函收悉,我们的印象是...28)We received your letter of...and are indebted to you for introducing us to...你方...月...日来信收悉,感谢你方将我公司介绍给...公司。

29)We owe your address to...我方从...获得你方地址。

30)We should be glad if you would let us know whether...如果贵方告知是否...,我们将很高兴。

31)May we have details of...？ 我们可以得到...的详情吗?

32)We are sending you under separate cover...兹另封寄上...33)We attach for your information the copy of a letter received today from...附上今日收到的从...一信的复印件,供你方参考。

34)We have received an inquiry for...我们收到...的询盘。

35)We have been informed by......已通知我方。

36)In replay to your letter of...concerning...we are glad to be able to /story to have tell you that...兹复贵方...月...日有关...的来函,很高兴/抱歉告知贵方...37)We thank you for your letter of...informing us that...我们感激贵方...月...日的来函,惠告...38)You kindly enclosed with your letter of...particulars of..., for which we thank you.十分感激贵方随...月...日函附上的...39)Your letter of the...crossed ours of the same date.贵方...月...日函刚好错过我方同日信函。

40)We are surprised to learn from your letter of...that...从你方...月...日函惊讶地获悉...41)We must apologize for the delay in replying to your letter of...迟复贵方...月...日函,甚歉!

42)We thank you for your letter of...and have much pleasure in replying to your various questions as follows:...43)In reply to your letter/inquiry of..., we wish to inform you that...兹复贵方...月...日函/询盘,我们愿意告诉贵方...44)Further to our letter of...we wisth to informs you that...续谈我方...月...日函,欣告...45)We refer to our letter of...in which we asked you...参阅我方...月...日的信件,我们要求贵方...46)On...we wrote to you that......月...日我们函告贵方...47)Since writing to you on...we have ascertained that......月...日写信给贵方以来,我们已确定...48)In your letter of...you expressed interest in our...贵方在...月...日来函中表示对我方...有兴趣。

49)Some time ago you told us that...不久前,贵方告知我方...50)Since receipt of your letter of...we have been trying to find out more about...收到贵方...月...日信函后,我们一直设法得到更多关于...51)It is a long time since we have heard you about...收到你方关于...的信件后已过了很长的时间。

52)In reply to our inquiry we have been told by...that...兹复我方询盘,...已告我方...53)We would point out that...我方指出...54)For your information we would add that...我方要补充说明...供你参考。

55)As we informed you yesterday/by our letter dated...正如我方昨日/...月...日信函所通知的...56)According to information received from...根据从...得到消息,...57)We need hardly say that...我们几乎不须说...58)We hear on good authority that...我们从可靠的官方消息得知...59)As far as we know...正如我方所知...60)It appears that...看来...61)Please note that...请注意...62)We would mention, however, that...然而我们将提及...63)As you will see from the enclosed copy...正如你从随函附件中发现...64)Will you please wire us on receipt of this letter to let us know if...一俟收到此函,请电告我方是否...65)Would you kindly reply by return of the post to tell us whether...请速复告我方是否...66)We should be grateful if you would do your utmost to...如你方尽力去...不胜感激。

67)Under the circumstances it is essential that...在这种情况下,...是很必要的。

68)Will you please let us have for our information...请惠告...供我参考。

69)We note with regret that...我们遗憾地注意到...70)We are very sorry indeed to hear from your letter of...that...从贵方...月...日的信函中得知...,我们确实很遗憾。

71)We are sorry to tell you that...歉告你方...72)We are sorry not to be able to give you the information requested.恕不能提供所需信息。

73)We are very sorry not to be able to give you a definite reply in respect of the above matter.就上述事情，我方歉难给予肯定的答复。

74)We are very sorry for the inconvenience that may have caused you.对给你方带来的不便我方表示歉意。

75)We are very sorry that we cannot accept of your offer.我方歉难接受你方报价。

76)Please accept our apologies.请接受我方的道歉。

按你方的要求，现奉上...78)In accordance with your wishes...按你方的要求...79)We confirm our telegram of this morning as per enclosed copy.按所附文本，兹确认今晨我方发出的电报。

80)We note with interest the suggestion contained in your letter of...我方高兴地注意到你方...月...日信件中的...建议。81)We note your remarks concerning...我们注意到你方关于...的看法。

82)We should be glad to have your confirmation that...欣盼你方确认...83)We have received your fax/telegram of today's date, which reads as follows:

我方收到你方今日发出的传真/电报,电文如下:

84)We wish to remind your of our letter of...in which we asked you to...我们提醒你方注意,我方...月...日函要求你方...85)We would remind you that we have not had a reply yet from you to our question.需提醒你方,我方尚未得到你方对...问题的答复。

86)We are sorry to remind you that...很遗憾,现提醒你方...87)As you will no doubt remember...你方无疑会记得...88)As to the question of...I agree with you that...就...问题,我同意你...89)We understand/have been informed that...我方清楚/我方已被告知...90)If that is the case...若是这样的话...91)As you are, no doubt, aware of/that...无疑你方会知道...92)We are quite willing to...我方很愿意...93)In view of these facts...鉴于这些事实...94)Unless we hear form you to the contrary...除非我方收到你方相反的通知...95)If we are not mistaken...如果我方没有错的话...96)According to our records/the information we have obtained...根据我方记载/根据我方已得到的信息...97)We wish to add...我们希望加上...98)As mentioned above...如上面所提到的...99)We quite understand that...我们很理解...100)We enclose...我方附上...101)For your information...供你方参考...

第三篇：BEC大作文商务信函

题目讲解及范文

首先我们来看商务信函的写作要求：

PART TWO  You are in charge of technical resources in your company.You have just received a letter from the Customer Services Manager at JLM Communications, who are installing a new telephone switchboard at your offices. Look at part of the letter below, on which you have already made some handwritten notes. Then, using all your handwritten notes, write a letter to JLM’s Customer Services Manager. Write 120-140 words. You do not need to provide postal addresses.题目解读

题目的提示信息通常可归纳为“1 event 2 people 1 letter 5 points”。所谓“1 event”，就是商务信函所围绕的核心事件，如本题中的安装新的电话接线板(installing a new tele phone switchboard)；“2 people”指的是写作者和阅读者在商务环境中的角色，本题中的信件是“你”作为公司的技术人员(in charge of technical resources)写信与电话服务公司的客户服务经理(customer service manager)进行沟通；“1 letter”指的是题目中的背景材料，如本题中对方客户服务经理的来信(有些题目中还会以memo或其他文体的形式出现）；“5 points”通常表现为针对背景材料的5个“手写”要点(handwritten notes)。内容、形式与语言

商务信函的要求分成内容、形式和语言三个方面。内容方面，信件应当围绕5个手写要点进行写作，不能遗漏要点，而且通常有２~３个要点需要利用商务知识进行合理展开。在考试总出现遗漏要点往往会导致作文不及格。因此建议花半分钟时间列出一个outline（一个简单的由keywords构成的提纲），这样能有效避免漏写，也有助于使写作更有条理。

内容方面，要点分析：

①为how many days’ work? 询问电话接线板安装时间长短，这涉及日程安排的精确性，对“你”所在的公司很重要。

②要求日程调整，需这里要给出一个合理的商务理由，比如公司有例行会议或者产品发布会之类的安排。

③指出分机号码系统应更为简单，可以适当展开，提出简化方案或要求对方给出一个新方案。

④这是商务常识，商务联系时要精确到人和具体联系方式，可以直接要求对方给出名字和联系方式。

⑤涉及商务交往中付款的常识，可以解释为根据公司的财务规定或者领导要求等。形式方面，本题明确要求为信件。只要按照一般商务信件的格式即可。需要注意的一点是最后落款部分的敬语，应是yours sincerely，因为你作为写信人明确的知道收信人的具体称呼。如果在信头的称谓是Dear Sir or Madam 时，也就是在不知道如何具体称呼对方时则要用 yours faithfully.语言方面，bec中级写作part two对此有四个要求：

一是语言中性偏正式，比如某些商务写作中可以用approximately代替不那么正式的about。

二是简洁，用简单的词和短句清楚地传递信息。

三是精确，需交代清楚时间、地点、人物等要点，不能产生歧义。

四是注意礼貌，考生应熟悉最常用的商务礼貌表达，如略表歉意，I am afraid that the suggested date 10th July is not convenient for us，或者委婉提出要求，I would grateful if you could send me the information on.....范文示例

《剑桥bec真题集(中级)》提供的商务信函样文如下(有删改)：

Dear Sir or Madam，I would like to thank you for your letter dated 15 May, 2003.Firstly, unfortunately, we have an international conference on the 10th of June.Therefore, the date is not convenient for us.Could you please start on the 11th of June? Furthermore, we would like to know how long the work will take.Concerning the extension numbers, the switch system you suggested seems to be difficult.Is there an easier way to handle the switch with different numbers?

As for any further requests, could we have a direct telephone number as well as the name of the person dealing with us?

We are looking forward to paying the bill as soon as the work is successfully finished in case of any unpredicted problems.We are looking forward to hearing from you.Yours faithfully, xxxx

第四篇：商务信函写作

邀请函

邀请人：

人事部经理，张建国

被邀请人：各有关公司人事部门经理

时间：12月3日——4日

地点：滨海友谊酒店

会议内容：就有关新形势人事管理模式和方法进行讨论和发言

信函

以李明的名义给Mr.Black写一封信，内容：您已收到他寄来的礼物（一本精美的相册）你非常喜欢这份礼物，你得知他将来上海参加你的生日派对，非常高兴，请他告知你所乘坐的航班，你到时去机场接

他，要求：按标准的写信格式，写明时间，地点，地址，发信人等

投诉信

写一封投诉信给学校领导

1.八个人住一间宿舍，太拥挤了

2.宿舍上不了网，学习不方便

3.希望可以延迟熄灯时间，特别是在考试期间

4.要求装空调，否则夏天太热无法入睡

㈠ Dear mangers,I’m the Personnel Manger of the Blue Sky Bloc.Our bloc is going to hold a conference at Coastal Friendship Hotel in December from third to fourth.The conference is aimed at discussing about new personnel management mode and method and making a statement.I’m looking forward to attending the conference.Yours sincerelyZhangjianguoPersonnel Manger

㈡Li Ming

Box408

No.18 Nanjing Road

Mr Black

Dep.Of Business College

Leland Stanford Junior University

California

U.S.A Shanghai 200001 P.R.China December.9.2012

Dear Mr Black,Thank you for sending me the gift, a elegant photo album.I like it very much.Since I knew you would come to Shanghai to join my birthday party, I’ve been so pleased.If you’re planning to come to Shanghai , please inform me that the flight in advance and I’ll be there to meet you at the airport.Friendly yoursLi Ming

㈢ Dear sir(madam),I am writing to complaint about the dormitory problems ,which have affected our normal life.Firstly, eight people live in a dormitory ,too crowded.Secondly, it’s not handy to study without network in the dorm.Thirdly, we hope the dorm supervisor can delay turning off the lights, especially during the test period.Finally, we require to set an air conditioning in the dorm, for we can’t fall asleep because of the hot weather in summer.Could you please look into these and we’d really appreciate if you could solve all of the problems for us.Thanks.Yours cordiallyLi Hua

第五篇：BEC商务写作资料：商业信函的写法

1.格式问题：

请同学们在BEC的写作中采用平头式的写法。

收信人的姓名和地址置于信纸的左上方

地址、称呼和结束礼词后没有标点符号

日期在右上方

段落从定格开始，段落之间的行距为两行（但在考试中由于受答题卡限制，请酌情考虑）写信人的名字和头衔在签名下方

2.称呼和结束礼词的注意事项：

称呼的写法遵循下列原则：

Dear Sir or Madam 写信给某一公司，不确定具体的收信人

Dear Sir 对男士，但是你不知道他的具体姓名

Dear Madam 对女士，但是你不知道他的具体姓名

Dear Mr Smith 对男士

Dear Ms Smith 对已婚或未婚的女士

Dear Mrs Smith 对已婚女士

Dear Miss Smith 对未婚女士

Dear John(此处John 为英语中常用男名)对朋友或你比较熟悉的人（通常为多年生意伙伴）

称呼与结束礼词存在对应的关系，请特别注意：

Dear Sir or Madam Yours faithfully

Dear Mr/Ms/Mrs/Miss Smith Yours sincerely

Dear John Best wishes

以下均为错误用法：

Dear Mr John

Dear Mr John Smith

3.日期：

在英国英语中，天在前，但是在美国英语中，月份在前。所以某些特别的时期容易引起误解。例如：12 06 2003

在英国指的是：6月21日

在美国指的是：12月6日

因此日期要写成：12 June 2003

注释：在BEC考试中12 06 2003 的用法仍然是可以使用的，因为BEC为英版考试。要记住月份使用大些字母开头。天后不必写th、rd、nd或者st。