第一篇：BEC中级写作技巧
南京环亚西文现代英语培训学校025-84721008 还有一周就是BEC中级的考试了，大家都准备好了吗？作文的固定句型都背了吗？作文有很多需要注意的小细节和一些套路，一下是一篇总结，望看后共勉，考出好成绩！
BEC中级写作考试时间是45分钟，从多方面测试考生的各项能力，包括完成题目要求的能力，组织衔接观点的能力，语言表达的得体性，丰富性，以及语法和拼写的准确性等。主要考以下两种题型。
第一题是写一篇40-50字的电子邮件、备忘录、便条等。
主要考查考生按照题目要求完成任务的能力，组织衔接观点的能力，语言表达的得体性，词语的丰富性，语法、拼写的准确性等。
应试技巧
仔细阅读要求，确定所要写的是电子邮件、备忘录、还是便条。注意格式。
一定要完成所指定的3项任务，并进行合理发挥。
不要完全照抄题目要求的任务提示，尽量变化一下，如果实在不知道如何变化，或没有把握，至少要把要求补充为完整的句子。
字数一定要控制在40-50以内，多字或少字都会扣分。
根据写信人和收信人的关系和要求写的内容判断使用语气的正式程度。
第一部分主要是公司内部交流，上级给下级写，语气不必特别正式，下级给上级写，最好采用正式语气。给平级同事写信，语气也不必太正式。上级给下级安排日常工作或下级向上级请示工作，最好用正式语气。平级之间的一般交流，可以不太正式。切记不要把不正式和不礼貌混淆，不正式不代表不礼貌。无论给谁写信都要礼貌。
写时别忘遵守7C原则(completeness，conciseness，correctness，consideration，clarity，courtesy，concreteness)
注意谨慎使用缩略式(如I’m)，建议不使用缩略式，以防犯错。
注意单词和语法的准确性，宁可用正确的简单句，也不用错误的复杂句。
最好写前打个草稿，写后仔细检查。检查内容包括是否完成3个任务，单词、语法、文体是否正确、恰当，字数是否符合要求，格式是否正确等。
注意卷面整洁，这会给阅卷老师至少要留下一个比较好的第一印象
第二题是写一篇120-140字的商务信函、报告或建议书。
商务信函写作应试技巧
1.写信目的:要明确写信目的，是为了提供信息，咨询，还是投诉等?希望得到什么结果?
2.读者对象:明确读者对象，使用正确的文体，得体的语言。
3.条分缕析:分段有助于增加行文的明晰程度，增加信函的可读性。写信要清楚分段，有条理的表达自己的观点，每段只表达一个主题。也可以适当用弹点、数字等技巧以帮助读者理解自己的信。
4.常用表达:要使用商务信函常用的表达，那样会显得很专业，给读者留下很好的印象。例如：further to your letter of……，Please do not hesitate to contact me.等比较常用的语句。在确保不出错的前提下，如能适当展示自己语言的丰富性那就更好了。
写作建议
仔细阅读要求，先确定需要写几段，每段的目的是什么，注意每段表达一个话题。考虑各段的主要用词。
注意格式。不需写地址。称呼要恰当，要和信后的客套结束语在文体上匹配，结尾要写结束语。
确定5个要点都包括在内。
字数一定要控制在120-140以内，多字或少字都会扣分。
写时别忘遵守7C原则(completeness，conciseness，correctness，consideration，clarity，courtesy，concreteness)
注意不要使用缩略式(如I’m 等)。
注意单词和语法的准确性，宁可用正确的简单句，也不用错误的复杂句。
最好写前打个草稿，写后仔细检查。检查内容包括是否完成5个任务，单词、语法、文体是否正确、恰当，字数是否符合要求，格式是否正确等。
注意卷面整洁，这会给阅卷老师至少要留下一个比较好的第一印象。
商务报告和建议书写作技巧
一定按照题目要求完成各项任务(有5项任务必须完成)
注意格式。报告和建议书要有总标题，每部分要有小标题。
要使用标准的常用表达。
使用文体正式的语言，不要使用缩略式。
专有名词，如公司名称，可以使用缩略式，以少占字数。
布局要清晰得体。Introduction，conclusion和 recommendation部分尽量用一句话表达，那样显得简洁。Finding 部分注意使用一些技巧，如分段，弹点等帮助读者理解你的意思，每段只表达一个中心意思。
论点一定要进行充分论证，注意逻辑性，要使用连接词以使行文衔接更好。
句子长度是否恰当，长句最好不要超过20个单词。
注意词汇、语法的正确性和丰富性。
总字数是否符合要求，多字少字都会扣分。
写时别忘遵守7C原则(completeness，conciseness，correctness，consideration，clarity，courtesy，concreteness)
注意卷面整洁，这会给阅卷老师至少要留下一个比较好的第一印象。
写前打好草稿，写好后仔细检查。
商务报告格式
总标题——Introduction——Findings（It was found）——Conclusion(s)（It was concluded that）商务建议书格式
总标题——Introduction（The aim of this report is to）——Findings（It was found）
——Conclusion(s)（It was concluded that）——Recommendation(s)（It is recommended that）祝大家取得好成绩！
第二篇：BEC中级写作精选
BEC中级写作范文精选
1.November 13
Dear Ms Goddard
With reference to your letter of November 3, I am writing to thank you for your kind invitation.I would be very pleased to accept your invitation to visit Oxford and see Trackplus’ production facilities.I would also be interested in meeting your colleagues at Head office, the design team in particular.I should also be delighted to accept your offer of arranging for me to see a play in the West End.Unfortunately, due to a business trip abroad, I am unable to come to England at the end of November as you suggested.However, as I feel it is important that we meet before Christmas I would be grateful if you could tell me if the second week of December would be suitable for you?
I look forward to hearing from you again.Yours sincerely
Paolo Fellini
2.MEMORANDUM
To: All members of staff, Northern Branch
From: K.J.L
Date: 5 December 2004
Subject: Personal Computers
The board urgently requires feedback on our experience with PCs in Northern Branch.I need to know, for our report:
1.What you personally use your PC for and your reasons for doing this.If you are doing work that was formerly done by other staff, please justify this.2.What software you use.Please name the programs.3.How many hours per day you spend actually using it.4.How your PC has not come up to your expectations.5.What unanticipated uses you have found for your PC, that others may want to share.Pleas fax this information directly to me by 5 p.m.on Wednesday, 7 December.If you have any queries, please contact my assistant, Jane Simmonds, who will be visiting you on Tuesday, 6 December.Thank you for your help.
第三篇：BEC中级学习方法浅析
该如何学习BEC中级
商务英语现在在很多行政，企业之间的会晤都会用到，实用性非常强，但是BEC中级是很有难度的，想顺利通过，一定要掌握适合的方法，否则只会事倍功半，既浪费了时间，又没有通过考试。那么该如何学习BEC中级-成绩才能得到相应的提高呢？美联英语学习网给大家整理了一些相关资料。
首先是从网上下载了很多关于如何学习BEC中级的相关资料，第一步，学生教材和辅导书是必须看完的，这个大概要花一个月的时间，然后就是一个月的真题训练了，在这个过程中，单词积累是从开始就必须积累的，口语的话，找一个搭档好好练习，最好的频率大概是每个星期一到两次，这样下来其实不难，如果你有英语基础，阅读、改错、写作都是小菜，最难得就是BEC中级听力了，口语很形式化，基本平时多练练就行了，所以建议强化听力，其他的稍微做下BEC中级真题就差不多了吧。看书学习很重要，但是最后冲刺阶段，练习更重要。
介绍了这么多方法，有口语的，听力的，写作的，不知道对大家的帮助大不大，到底该如何学习BEC中级考试复习资料在市面上比较少，建议大家多咨询咨询以前考过的前辈，很多时候经验很重要，能让你少走很多弯路，最后成功通过BEC中级考试，其实BEC中级并没有想象的那么难，所以一定要先建立自信心！
第四篇：BEC写作技巧（写写帮整理）
沪江BEC网
http://www.xiexiebang.com/subject/bec/ 概 述
风格：两篇写作，１篇是正式，１篇是非正式。体裁：
1）短篇：memo, note, email 2）长篇：fax, proposal , letter（诉信、道歉信、邀请信、询价信、感谢信等）, report（report on...、introduction、findings、conclusions、recommendations前面四个一个也不能少，至于最后的recommendations要看当时的题目要求）要 求
•the purpose of the correspondence •references to previous communication •factual details
•the feelings and attitude of the writer •the level of formality •the opening sentence •the closing sentence •paragraphing •the desired outcome
PART ONE
You work for a company which produces laser printers.You are visiting another company, Softcell, to buy some company software for your department.They have expressed an interest in your company's printers and you would like to take twenty brochures and three sample printers with you.Write a short note to Mr.Jim Asano, the Sales Manager.沪江BEC网
http://www.xiexiebang.com/subject/bec/
Asking for his permission to take these items.Explaining why you want them.
Mentioning the time and date when you want to collect them.总体：这是一篇小作文，要求写一个MEMO，字数要求40-50字。本作文难度较大。
1.审题：
本文审题会出现很大问题，大约有70%的考生或多或少对题目产生误解，30%的考生出现严重误读，导致分数不及格。
请理清楚本文人物关系：你公司生产激光打印机（laser printers），Softcell是另一家生产软件的公司。You are visiting another company, Softcell, to buy some company software for your department.本句中许多考生对are visiting理解错误，认为是已经访问过或正在访问。事实上高中语法中就学过be doing在某些时候表将来，也就是说你将要去Softcell公司买软件。而Softcell公司表示对你公司生产的打印机有兴趣，所以你要在买软件的同时带小册子和打印机的样品给Softcell公司。你现在要给你们公司的销售经理写信申请小册子和样品。许多考生容易产生误解，认为自己是给Softcell公司的经理写信，把自己的产品吹嘘了一通，或是申请从别人公司拿小册子和打印机样品。需要提醒考生的是BEC中级中考到的MEMO一般是公司内部交流的信件，机会不会出现给公司外部的人写M2.字数：
字数要求是40-50字，一般要求写三句话，每句话讲明白一个信息即可，不需要展开太多的细节。太多或太少都不好。写作中需要充分利用题干中的信息。许多考生句子写的很短，许沪江BEC网
http://www.xiexiebang.com/subject/bec/ 多小短句连在一起，这样的写作不符合英语的特点。例如：I would like to attend a seminar.It is about presentation skills.It will be held this Friday.建议合句：I would like to attend a seminar on presentation skill this Friday.也有些考生喜欢写长句，句子长了之后不好驾驭，容易出现问题，产生扣分。
3.错误：
语法错误、词汇使用错误都会产生扣分。例如：
I was asked to take twenty brochures and three sample printers out because of our products are interested by the Softcell Company.本句中出现because of和interest的使用错误。Because of 后面只能加名词或动名词，不能加句子。Interest的用法：sb.is interested in sth./ sth.is interesting to sb./ sth.interest sb.4.范文： Model writing To: Mr.Jim Asano From: Diana, Sales Dept.Date: April 7th Subject: Asking for brochures and sample printers
I will visit Sfttcell Co.to buy the computer software for our department next Tuesday April 15th.I want to gain your permission to take twenty brochures and three sample printers with me since they are quite interested in our products.If you can approve 沪江BEC网
http://www.xiexiebang.com/subject/bec/ this, I would like to collect the items before next Monday.Thank you Diana 评析：本篇MEMO正确理解题目、覆盖所有要点、语言表达清晰流畅、无语法和词汇使用错误。可以得到BAND 5 EMO。Part two
◇You work in the Customer Services Department of a mail-order company.You have been asked to prepare a short report for your line manager about complaints.◇Look at the information below, on which you have already made some handwritten notes.◇Then, using all your handwritten notes, write your report.◇Write 120~140 words.根据商务信函中提到的“1事2人1材料5要点”提示信息归纳，我们可分析出该题中的“1事”为报告顾客投诉情况；“2人”：“你”是邮购公司客服部的员工，阅读者是“你”的顶头上司，即line manager，直译为“直线经理”；“1材料”是1月至3月的顾客投诉统计图表和对三个月投诉原因的百分比分析。内容方面
商务报告强调材料和手写要点缺一不可，比如报告中应当包括图表数据变化的特征，如2月投诉锐增，3月投诉减少，对应的手写要点１和２是对图表数据变化原因的分析，如2月投诉锐增是因为计算机系统崩溃，而3月投诉减少的原因是引入新的订货系统。又如报告中沪江BEC网
http://www.xiexiebang.com/subject/bec/ 应提到顾客抱怨的主要原因是投递时间过长，占总投诉的56%，而要点3、4和5是提出减少投诉的方法，如3月误投的减少；降低投递时间，内容可展开为增加投递员工或者更好地划分投递区域等；改进所投递产品的质量，重新选择产品生产公司等，这里需要一定的商务背景知识。其实读者不难发现，BEC写作题目体现了提出问题、分析问题、解决问题的思路，在潜移默化地传递着解决商业实际问题的思考过程。
形式方面
商务报告一般需要标题，本题可采用Report on Customer Complaints(2002 Jan.～Mar.)作为标题。主体部分通常采用大写的小标题理清结构：介绍(INTRODUCTION)，概括写报告的目的，比如汇报顾客投诉情况，分析原因，并提出解决办法。发现(FINDINGS)，发现部分应根据内容进行分段，比如按照月份投诉情况和三个月投诉原因分析分成两大部分：首先概括图表特征，包括１和２两个要点，接下来整体分析1月到3月投诉原因的百分比并提出解决办法，包括３、４和５三个要点。段落内部也可以采用商业报告中常用的项目符号标记要点。结论(CONCLUSIONS)，对投诉情况和解决办法进行概括，比如针对顾客投诉问题，已经采取了有效的对策。
范文示例
Report on Customer Complaints(2002 Jan.～Mar.)
INTRODUCTION
This report has the purpose of presenting the reasons for customer complaints in 2002.沪江BEC网
http://www.xiexiebang.com/subject/bec/
FINDINGS
The customer complaints received in 2002 were 300 in January.Then they increased to 540 in February because of the computer system's breakdown.In March they fell to 230 because an improved order system was introduced.The reasons for complaints from January to March were analyzed:
●First, the company received complaints for incorrect orders delivered.Such errors were fewer in March.●Second, the delivering time is too long, and the company has planned to recruit new agents.●Finally, customers complained about the poor product quality.In order to solve this problem more quality controls have been introduced.CONCLUSIONS
At the moment not all the customers are satisfied but some measures have been taken to improve their satisfaction.
第五篇：bec中级口语自我介绍
BEC对于学商务英语的同学很重要，下面写写帮文库小编为你带来bec中级口语自我介绍的内容，希望你们喜欢。
BEC中级口语自我介绍话题归纳:
Competition
1What is important when dealing with competition?
Pricing policies
AdvertisingstrategiesWhat is important when setting prices for new products
Production costs
Competitors' pricing;
Keypoints: Pricing: Advertising, Production costs, Competitor’sprice;Marketing;A wide range of services and products
Pricing:
a.(For a consumer):all consumers would liketo go for higher quality and expensive product ,it is a common sense.b.(For a manager):correct pricing policiescan capture a large number of consumer in a short period of time.c.(For a newly built company): pricingpolicies are particularly important for newly built businesses at the earlystage is to draw the public attention and make their company and brand known tothe public.When a new product is put into market, there must be a lot of peopleknowing about it.Competitor’s price
a.Once a new product is put intomarket, it will immediately face the competition from rivals.The price war sometimescan be incredibly fierce and crude.b.Competitors’ price will mirrorthe consumer’s attitude about certain products and the satisfaction about theirprices.c.If you fixed the price higherthan your rivals without higher quality of service, you might soon findyourself in an unfavorable situation.d.Correct pricing could alsodefeat some competitors in a short period of time.For example: Safeway, Tescoprice war against all small bread manufactures.In this case, Safeway and Tescofixed their price for 7p per loaf, which is 23p cheaper than their competitors’offer.As a result of this , in 35 days time, most of their competitors wentinto liquidation.Advertising strategies
a.The fundamental task for acompany is to make its products and itself known to the public.There are manyways to achieve this, advertising is the most important one.b.Advertising through differentmedia can cover nearly every corner in the world.The major channels are :TV-Radio-Internet-Newspaper-BillBoard-Poster-Magazine
c.The advantage of advertising isnot only about propagandizing your company but also competing against/with yourrivals.A company, through proper advertisements, can manage introduce theadvantages of their products would be the right choice.For instance, car manufacturescan put in their new designs to the ads, e.g.ABS, double airbags to convincethe prospective customers that their cars are safer than others.Motivating staff
1.What is important when motivating staff?
Financialbenefits
Careerdevelopment opportunities
2.What is important when introducing rewardsystem for staff?
Purpose of thereward system
Types of rewardoffered
3.What is important when aiming to reward staffturnover
Financialincentives
Career structure
Key points: Financialbenefits;Career development/structure;reduce staff turnover
Financialbenefit
a.Managers , company owners andsupervisors have always been frustrated and bewildered by employees with littleor no motivation.b.Staff always want reward fortheir contribution to the company and what they are worth.Such factors arejust like market forces.The fundamental reason of looking for a job is to getpay.Staff do the job what they are paid for.However, quite often, the staffwork overtime under their managers’ demand.If the company fails to give properfinancial benefits staff might subsequently feel not being fairly treated, andtherefore frustrate their enthusiasm for their work.c.Staff want some sort ofrecognition for the job they do.Correct financial benefits plan will arosetheir enthusiasm;otherwise they would feel being ignored.d.The job that the staff aredoing is not always interesting , or the working environment may not bepleasant, or their colleagues might not be very helpful and cooperative.Inthis kind of situation, the staff would become stressful and uninterested intheir job.Correct financial benefits can normally distract staff from theirdissatisfaction with…
Careerdevelopment/structure
a.Job-hunting is always a two-wayprocess.On one hand, the employees look for their ideal jobs, on the otherhand the employer, at the same time, look for competitive people.An employerhas a number of methods to attract the best people into its business.Such ashigh pay, travelling opportunities, company cars and training/careerdevelopment opportunities.b.Good educational background isnot the only element that the employers will take into account when they lookfor someone in the job market.Postgraduate qualifications and professionaltraining are equally or even more important than the higher education degrees.When the HR managers only have 30 seconds to go through each applicant’s CV,the sector that will catch their eyes are normally your qualification andprofessional training experiences, which show whether you suit their vacantpositions.c.Nowadays, very few people wouldlike to go for that kind of job-for-life posts.They all wish to have theirjobs better and better, If an employee is able to get the opportunities toobtain some sort of professional training during the course of employment, thisexperience will definitely enhance his value in the employment market andtherefore benefits his future job-hunting.d.So in the two-way job-seekingprocess, while the employer is choosing its favorite people, the wise futureemployee will consider the training and career development opportunities withhis/her future employer and try to make himself/herself more competitive in theemployment market.Business premises;
1.What is important when relocation abusiness?
Local workforceavailable
Location of site
2.What is important when choosing retailpremises to rent
Location
Length ofcontract
Key points: location ofthe premises;local workforce;rent a premises
Local workforce
a.Might technology support andskillful workforce are the two crucial elements leading a modern enterprise tosuccess.So when locating a business , the management people in the business goto consider local workforce.b.Skillful workers are just likethe hands of a business, they are the direct creators of company’s profits.c.The diversity of the workforce’sskills will diversify the quality of the products.d.Skillful workforce isparticularly important to hi-tech oriented companies.The hi-tech productsrequire the company to maintain a strong research and development team, whichare normally the more valuable assets of the company.e.When locating a business, themanagers need to consider whether the local workforce is capable of producingsuch a strong R&D team.f.Moreover, cheap local forcewill certainly reduce the production costs.(Consider why many foreigncompanies chooseChinaas their manufacturing base)
Location ofthe business site
Consider thefollowing issues:
a.Whether it is convenient andeasy for raw material supply and transporting out the products.b.Whether it is easy to get accessto the electricity, water, gas, and other supporting energy supplies.c.Whether it is convenient formost of staff to go to work.d.The property price there
e.Environmental issues
f.Planning permission
g.Tax liabilities
The length ofthe contract
a.Longer contract would covermore details.The contract should cover certain matter which are likely toincur, such as assignment , service charges, and rent review clause.Marketing
1What isimportant when aiming to reach new market?
Market research
Advertising
2.What isimportant when advertising a new product?
Target market
Choice of media
Marketresearch:
a.Marketing is the performance ofbusiness activities that direct the flow of goods and services from producer toconsumer or user.b.Marketing research is always thefirst step before the company gets into the market.c.The fundamental goal ofmarketing is the satisfaction of consumer needs.No organization can survivefor long without meeting consumer needs.People will simply not purchase aproduct or service that they do not need.d.Thus, any organization, if itis to be successful , must proceed from the goal of consumer satisfaction andadjust its programs to deliver an offering meeting consumers’ needs.e.E.g.foreign medium and highrange car manufacturers did not attempt to enter into the Chinese market untilrecent years ,because following market research, they discovered that Chineseconsumers, in general, could not afford to buy and maintain expensive cars.f.E.g.Pizza ,Pizza…
g.Talking about Market Research.--The companyhas done a lot of market research for the products.--Can you tellme how a company starts selling a new product?
--Do you oftencarry out/conduct market research?
--What’s of market research/
--One of the purposeof market research is to find out whether there’s market for the product.--We did adetailed market analysis.--Marketresearch is actually an analysis of a specific market for a particular product.--We have to runthe market test for two months.--We have a wideproduct range.--The stockmarket is uncertain at the moment because interest rates are falling.Advertising:
a.Advertising is the most usefulway to propagandize a company’s products and make them known to the public.Advertising is also the way to get the products orientated.(E.g.whether theproducts are for female/male market, high earning people or low earning people.Sports shoes…perfume)
b.When advertising a new product,it is essential to consider the target markets.Consumers’ needs in the targetmarket.c.Choice of media: seeAdvertising Strategies
Tradefair
What is important when exhibiting at trade fair?
Quality of display
Staff selected
Key issues: Quality of display in trade fairs;Staff selected fortrade fair
Quality of display in trade fairs
a.The quality of display will affect the public image of the company.b.Trade fairs are the irreplaceable means of propagandizing products.They provide the manufacturers with the formal stages to display theirproducts.c.A trade fair is an important link and activity in commercial sale.Before a trade fair takes place there normal are a lot of propagandas about it,and the organizer always try to attract as many as customers as possible toattend the trade fair.d.Consequently, a trade fair will have massive influence on the publicand market.And most visitors to a trade fair will be the genuine buyers or atleast would like to take interests in the companies and the products on thetrade fair.And therefore a high quality of display in a trade fair would bethe best opportunity for an ambitious company to promote its newest product andbuilt up its good image.Entertaining clients
What is important when Entertaining clients?
Types activities
Cost
Typesactivities:
a.Entertaining client is done by way of series of activities.Such as asightseeing tour, a football match, a ballroom party, an orchestra performance,a ballet show, a fashion show, playing tennis and a formal meal, etc.b.The activities that you choose will constitute a part of the firstimpression that you will give your clients.So you should be careful whenchoosing the type of activities.You need consider the client’s aged,educational and cultural backgrounds and do some research about your clients’characters and hobbies.c.For well-educated clients, they may expect some highclass-associated activities, such as ballroom parties, and orchestraperformances.If you fulfill their expectation/standard., you efforts will puta lot of weight on your credibility.d.For some young clients, they may wish to take them to some more fashionableactivities , such as a music bar, a pop music show, a fashion show.e.For those sporty client-football, tennis
f.However, you should always endup all kind of activities with having a formal meal.You don’t want to talkabout business with your clients in the tennis court or theatre;they are justwarming-up activities for the key matter-business.After a whole day or a fewdays’ entertainment, you may find the distance between the two sides are muchnarrower than the beginning, and there might be a lot of things that you bothwant to talk about.The cost ofentertainment:
a.Not always the essential thing.Depending on thenature/characteristics of the transaction or the size of the deal.b.Should consider the point issue.If the company is expecting to makebig gain/profits out of a specific client, it should at least put inproportional investment to entertain/please its client.c.If the company foresees that the client is not very lucrative ,then…
d.The ideal plan would be spending as little money as possible to getthe deal done.But you must not offend your clients.You should make them feelbeing welcomed.Complaintbanding
What is important whendealing with complaints from client?
Offering an apology
Suggesting a solution to the problem
a.Offering an apology is the very basic level.b.When the clients think that they have received unfair treatment, thefirst thing that come to my mind the company should do is to calm them down andtry to keep the client.c.An apology is the first step and a useful method to maintain controlof the situation.d.Offering an apology is an important gesture to show that the hostingcompany is fully aware of the situation and would like to take the potentialresponsibility for its mistakes.e.The complaining clients would feel that their complaints are beingpaid attention and may therefore happy to proceed to the transaction with thehosting company.f.It is necessary to suggest asolution to the problem as well..g.The clients want to enter into the transaction in good mood and witha reliable and trustworthy business partner.Apart from an apology, the clientwould want to have the problems and misunderstanding solved before theircommunication moves to the next level.If the hosting company failed or refusedto suggest a solution, its sincerity of entering into the transaction would beput into doubt.关于bec中级口语自我介绍相关文章推荐：
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