第一篇：职场英语工作汇报
职场英语——令人紧张的工作汇报 A Tense Work Report
Situation 1 Job Schedule 工作进度
对话（R=Rachel 瑞秋；J=Jenny 珍妮；D=Dave 大卫）
R: Jenny , is there any news from London? J: Not yet, Rachel, but Dave has just sent an email not long before.He has worked out the mature negotiation plan, and the director have called back to inform the passing down of his email.R: I do not care about this, can we get an order? J: I am sorry I am not clear.Err...but I think Dave will reply to you as soon as the negotiation ends.(After an hour)D: Hello, Rachel, this is Dave speaking.We have talked with our partner.They say they will report our plan to the board of directors.R: OK, go on, don’t keep us in suspense.D: They said that they agreed with the order in principle but for some details.In order to express a sense of sincerity, they are putting forward a preliminary order for 3,000 suits.R:That’s really good news, Dave, well done!D: They will send us written confirmation of the order in a few days.Remember it is only a start.If all goes well with the first consignment, there could be a lot more orders to come.译文：
瑞秋：珍妮，伦敦那边有消息吗？ 珍妮：还没有，瑞秋。但是大卫不久前刚刚发过来一个邮件。他现在已经做出了成熟的谈判方案，而且主管也给他打过电话，通知他的邮件通过了。
瑞秋：我不关心这个，我们能够拿到订单吗？ 珍妮：对不起，我还不清楚。呃……但是我认为大卫会马上回复您，只要谈判一结束。
（一小时后）
大卫：哦，是瑞秋吗？我是大卫。我们已经和我们的伙伴谈了。他们说会把我们的方案报告给董事会。
瑞秋：好的，继续，别让我们着急！
大卫：他们说原则上通过订单，但是有一些细节待定。为了表达诚意，他们已决定首批订货 3000 套西服。
瑞秋：好消息。大卫，干得好！
大卫：他们几天后会把订单以书面的形式给我们发过来。记住，这只是个开始。如果第一笔订单顺利的话，以后还会有很多订单的。
Situation 2 Project Progressing 项目进展
对话（R=Rachel 瑞秋；J=Jenny 珍妮）
R: How is the project? J: A little ahead of time.R: Good！Do you have any problem with this project? J: Since you mentioned that, I do have a problem to solve.The materials we need are of shortage.We can not buy them in the market.R: Really? How about the Department of Procurement? J: They do not have any ideas.The only way to solve it is to spend more money.R: Let me think about it.译文：
瑞秋：项目进展得怎么样了？ 珍妮：目前来看，比预计要提前。
瑞秋：很好。在这个项目上你有什么问题吗？
珍妮：既然你提到了，现在确实存在一点问题，就是原料问题，现在很短缺，在市面上买不到。
瑞秋：真的吗？采购部门怎么说？ 珍妮：他们也毫无办法。唯一的办法就是花更多的钱采购。
瑞秋：让我想一想。
第二篇：职场英语
十分钟玩转职场英语
职场英语让你愁？
把这十来个句型记下来，你会发现，原来这么简单！
不信你看~
【吃午饭】：Why not have lunch together? 我们一起去吃午饭吧！
【下班】：I’m about to get off work.我这就下班了。
【抱歉】：I’m sorry for giving you so much trouble.对不起，给你添了这么多麻烦。
【介绍】：Let me introduce you to our manager.让我把你介绍给我们的经理。
【开会】：We are going to have a meeting to discuss the matter this afternoon.今天下午开会讨论这件事情。
【请假】：Would it be possible for me to take the day off this Friday? 这个星期五，我是否可以请一天假？
【挂断电话】：Thank you for calling.谢谢您打电话来。
【讲话开场白】：I'm going to talk about••• 今天我要给各位讲讲•••
【要名片】：May I have your card ? 可以给我一张你的名片吗？
【打断他人前说】：Are you busy right now? 现在是不是正在忙？
【表示自己不确定】： I can't say for certain off-hand.我还不能马上确定。
【寒暄】：You’re in the pink!你的气色真好！
【询问项目进度】：Is everything going well? 事情进展顺利吗?
【询问奖金】：How much of a bonus can I expect? 奖金不晓得能领多少?
【没听清】：I couldn't hear you.Beg your pardon? 我听不见你说的话,能再说一遍吗?
【请人帮忙】：Excuse me, could you do me a favour? 对不起,可以请你帮个忙吗?
【加班】：I just submitted a request for overtime.我刚提交了加班申请.【请领导签字】： Could you sign here, please? 请您在这签字。
【汇报开场白】：I've divided my presentation into three parts.我的汇报分三个部分。
【电话中请对方稍等】： Hold on just a minute.请稍等。
【号召叫外卖】：Let's order take-out.我们叫外卖吧。
【打卡时间】：We are required to punch in at 8 every morning.我们公司规定每天早上8时打上班卡。
【入职培训】： HR organizes orientation training for new employees in the third week of each month.每个月的第三周,人力资源部组织新员工进行入职培训。
第三篇：职场英语[最终版]
接听电话篇
1.ABC corporation.May I help you?
ABC 公司, 我能帮你什么吗?
这句话算是制式的讲法.一般接起电话的人通常会先报公司的名字 “ABC corporation”, 然后再说, “May I help you?” 或是如果要更客气一点的话则可以说 “How can I help you?”(我该怎么帮你?), 因为这样的问法表示我‘该'怎么帮你, 而非我‘需不需要'帮你? 但基本上 “May I help you?” 跟 “How can I help you?” 都很常见就是了.不过如果是机器接的电话, 则听到的多半是这样, “Thanks for calling ABC corporation, if you know your party's last name or extention, press 1.If you want to recieve information or publication, press 2.If you want to talk to the operator, press pound sign or remain on the line.”(感谢你打电话到 ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按 1, 如果是想要本公司的简介或出版品, 请按 2, 如果是要找总机, 请按 #, 或是请别挂断.2.And you are?
你是?
如果人家打电话来是要找你的上司, “May I talk to your manager?”(我能不能跟你们经理讲话?)这时你总不能糊里糊涂地就把电话拿给经理说, 说不定人家是打电话来跟你经理勒索一百万的呢!所以通常我们一定要先确定打电话来的是谁.最客气的问法是, “Whom I am speaking with?” 或是 “Whom am I talking to?”(我正在跟谁讲话呢?)但是人家一听是像我这种小毛头打电话找他们经理, 他们就会用比较口语的说法, “And you are?”(你是?)如果人家这样问我, 我就可以答, “This is Benlin.”
像是 “And you are?” 这么口语的英文书上大概学不到, 但这却是老美天天在用的句子, 只怕你学了之后还不敢用.其实真的不用怕.越简单的句子老美越听得懂.而且事实上 “And you are?” 这句话还有许多适用的场合, 例如在公司的接待处(reception).来访的客人如果说, “I'm looking for Mr.Wolf.”(我要找伍夫先生)接待小姐就可以反问他, “And you are?”(你是?)所以像这种简单又好用的句子大家一定要记起来喔!
3.I'll put her on the phone.Just a second.我会请她听电话, 请等一下。
Put someone on the phone 这个片语就是说请某人听电话.例如你打电话找你女朋友, 结果女朋友的同事接了电话, 就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦, 这时如果你实在不想跟她讲了, 就可以说, “Could you please just put her on the phone?”(你能不能请她来听电话啊?)反过来如果今天是你接到了电话, 结果要找的是别人, 你就可以说, “Ok.I'll put her on the phone.Just a second.”(好, 我会请她听电话, 请稍等一下.)
上面讲的 put someone on the phone, 指的多半是只有一只电话时, 但如果像公司里有许多分机, 则用‘转接' transfer 或是 redirect.会比较恰当.例如同样的情况你可以说, “I'm transferring your call.” 或是 “I'm redirecting your call.”(我帮你转接到分机给她.)如果是接线生转接的话, 他们有时就只简单地说, “One moment, please.” 或是, “OK.I'll put you through.”
4.Would you mind holding for one minute?
你介不介意稍微等一分钟啊?
在美国如果有机会打电话给客户服务(Customer Service)部门, 如果没意外的话都会听到以下的电话录音, “All of our representitives are currently busy serving their customers.Your call will be answered in approximate 5 minutes”(我们所有的客服人员都在忙着服务他们的顾客, 请等五分钟后, 就会有人接听你的电话), 然后十分钟过去了, “Please continue to hold, your call is very important to us.”(请继续等候, 你的来电对我们非常重要).所以大家要知道, 老美基本上对这种无止境的等待是深恶痛绝的.所以要记得, 如果人家打电话来, 千万不要因为听不懂就说, “Hold on”, 然后就跑去求救兵, 这对打电话来的人是十分不礼貌的.如果万不得已一定要请他稍候, 我们要客气一点地说, “Would you mind holding for one minute?” 所以记得要给对方一个明确的时间, 例如 one second 或是 five minites 不要让对方无止境地等下去.但是如果一分钟到了你还没忙完, 则最好再说一次, “Sorry, I am still on the phone.Could you hold for another minute?”(对不起, 我还在讲电话, 能不能再请你稍候一分钟.)
5.He's out for lunch.Would you like to try again an hour later?
他出去吃午餐了, 你要不要一小时后再打来?
受到中文的影响, 许多人要讲某人‘出去'吃午餐了常会说成, “He went out for lunch.” 其实这个 went 是多余的, 通常老美只讲 be out for something 就行了.如果要再简化一点, 单说, “He is on lunch.” 或是 “He is on(lunch)break.”(他正在休息时间.)这样子也可以.如果别人要找的人不在, 通常我们有二种选择, 第一种是请别人晚点再打来, 除了像例句用 try again/ call again 之外, 我们也可以用 call back/ try back 这样的讲法.例如你可以建议别人, “Why don't you call back in 30 minutes?”(你何不 30 分钟后再打来呢?)第二种选择就是请对方留言, 客气一点的讲法是, “May I take your message?” 或是 “Would you like to leave a message?”(你想留言吗?)
Arriving at a new job 新人报到篇
Key terms
1.get in——to arrive 到达
2.commute——a regular journey to and from your place of work 上下班
3.on board——as part of the team or organization 加入
4.nerve-wracking——to make someone feel nervous or anxious 令人不安的5.small talk——light, informal conversation on non-controversial topics(People make small talk in order to be polite in social situations)闲聊
6.hit the ground running——to start a new endeavor at full speed, without wasting time 立即展开行动
7.brief——to give essential information to someone 简短说明
Katharine arrives at her new office and introduces herself to her colleagues.Receptionist: Hi there, may I help you?
Katharine: Yes, hi.I’m Katharine Brown, the new research assistant.I was told to ask for Jacob Smith when I got in.Receptionist: Ah, of course.I’m Barbara.It’s nice to meet you.Jacob’s not available just yet, but he asked me to hand you over to Ann while you wait for him.She’s in the conference room around the corner.Katharine: OK, thank you.She walks to the conference room.Katharine: Hi, I’m Katharine.Are you Ann?
Ann: Yes, nice to meet you.Katharine: Pleasure to meet you.Ann: Did you have any trouble getting here?
Katharine: Oh, no;actually, it’s a very easy commute.Sample Sentences
A.Introducing yourself
1.James Brady, nice to meet you.2.I’m Sara Cooper.It’s a pleasure to meet you.3.I’m your newest analyst, Brian Sandhurst.4.My name’s Leslie Cooper;I believe I’m supposed to be meeting with Aaron Cantor to get started.B.Making small talk
5.Welcome to the office!We’re glad to have you on board.6.Don’t worry, the first day is always a little nerve-wracking.7.The weather looked beautiful on my way in.Is it still nice out?
8.Is this your fi rst time in our office?
C.Talking about yourself
9.I’m from Seoul originally, but I’ve been living in the USA for the last four years.10.I just graduated from business school and I’m really excited to be able to put my skills to work.11.I’ve been working in sales for a number of years.D.Introducing someone to his or her work
12.We’re hoping you can hit the ground running, as we’ve got a lot to do here.13.Your supervisor will brief you on our current status.14.For now, we would like you to focus on learning our customer service policies.
第四篇：职场批评(职场英语)
How to Deal with Criticism
Nobody enjoys being blamed.If not appropriate, there may be some quarrel.Nonetheless, criticism is necessary where work is badly done.In fact, there is art for criticizing.Look at the following sentences about criticism and you may use them next time you are in need.批评的话恐怕没有几个人爱听，万一说的不合适，吵起来也有可能。但是，工作真的做的不好的时候，该批评还是得批评。其实，批评也是门艺术。看看这些常用的批评语句，也许你下次就用上了呢。Unfortunately, this is not up to standard/not up to par.很不幸，您的工作不合格/没有达到要求。
Not bad, but there's room for improvement.不是太糟糕，但是还可以做得更好。
You need to be more focused.您应该更集中精力。
There were gaps in your report.Please be more thorough.你的报告有很多漏洞，请写得更完整些。
The boss found careless mistakes in your proposal.Please be more detail-oriented.老板在你的提议中找出了粗心的错误，请再认真细心点儿。
Don't raise the devil when you receive criticism, or you may end up being fired.You'd better accept the blame and correct your mistakes
受了批评可不能大吵大闹，这样你在公司的日子也到头了。比较好的办法是接受批评和改正错误。I'm sorry.我很抱歉。
I was hasty.I jumped the gun.我太急于求成，开始得太仓促了。
I overlooked some facts.I'll be more thorough.我忽视了一些事实，我会更全面地看问题的。
第五篇：职场英语复习
lydtww@yahoo.com.cn
考试范围 1-5,7,8 单元, 考试时间120分钟，时间在10周日 书上内容+课件
1.所学单元（1-5，7.8）vocabulary box
2.1-5, 7单元的听力部分(当问答题复习)
3.1.2 单元的idiom quiz
4.Unit 1:P5match work
P7,8authentic practice
P10-12 culture window
P14-15
Unit 2:P30-34
Unit 3: P44 authentic practice
P46 culture window
P48 writing practice –P50(take it home 之前)P51 writing P60-P63
Unit 4P70
P72 quiz
Unit 5P87-P89
Unit 7P125 cultural window
P128 129
P132，P133 翻译
Unit 8P139 small talk
P141
P143-P145
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