演讲稿(英)

第一篇：演讲稿(英)

演讲稿(英)

Thank you.I'm honored to be with you today for your commencement from one of the finest universities in the world.Truth be told, I never graduated from college and this is the closest I've ever gotten to a college graduation.Today I want to tell you three stories from my life.That's it.No big deal.Just three stories.The first story is about connecting the dots.I dropped out of Reed College after the first six months but then stayed around as a drop-in for another 18 months or so before I really quit.So why did I drop out? It started before I was born.My biological mother was a young, unwed graduate student, and she decided to put me up for adoption.She felt very strongly that I should be adopted by college graduates, so everything was all set for me to be adopted at birth by a lawyer and his wife, except that when I popped out, they decided at the last minute that they really wanted a girl.So my parents, who were on a waiting list, got a call in the middle of the night asking, “We've got an unexpected baby boy.Do you want him?” They said, “Of course.” My biological mother found out later that my mother had never graduated from college and that my father had never graduated from high school.She refused to sign the final adoption papers.She only relented a few months later when my parents promised that I would go to college.This was the start in my life.And 17 years later, I did go to college, but I naively chose a college that was almost as expensive as Stanford, and all of my working-class parents' savings were being spent on my college tuition.After six months, I couldn't see the value in it.I had no idea what I wanted to do with my life, and no idea of how college was going to help me figure it out, and here I was, spending all the money my parents had saved their entire life.So I decided to drop out and trust that it would all work out OK.It was pretty scary at the time, but looking back, it was one of the best decisions I ever made.The minute I dropped out, I could stop taking the required classes that didn't interest me and begin dropping in on the ones that looked far more interesting.It wasn't all romantic.I didn't have a dorm room, so I slept on the floor in friends' rooms.I returned Coke bottles for the five-cent deposits to buy food with, and I would walk the seven miles across town every Sunday night to get one good meal a week at the Hare Krishna temple.I loved it.And much of what I stumbled into by following my curiosity and intuition turned out to be priceless later on.Let me give you one example.Reed College at that time offered perhaps the best calligraphy instruction in the country.Throughout the campus every poster, every label on every drawer was beautifully hand-calligraphied.Because I had dropped out and didn't have to take the normal classes, I decided to take a calligraphy class to learn how to do this.I learned about serif and sans-serif typefaces, about varying the amount of space between different letter combinations, about what makes great typography great.It was beautiful, historical, artistically subtle in a way that science can't capture, and I found it fascinating.None of this had even a hope of any practical application in my life.But ten years later when we were designing the first Macintosh computer, it all came back to me, and we designed it all into the Mac.It was the first computer with beautiful typography.If I had never dropped in on that single course in college, the Mac would have never had multiple typefaces or proportionally spaced fonts, and since Windows just copied the Mac, it's likely that no personal computer would have them.If I had never dropped out, I would have never dropped in on that calligraphy class and personals computers might not have the wonderful typography that they do.Of course it was impossible to connect the dots looking forward when I was in college, but it was very, very clear looking backwards ten years later.Again, you can't connect the dots looking forward.You can only connect them looking backwards, so you have to trust that the dots will somehow connect in your future.You have to trust in something--your gut, destiny, life, karma, whatever--because believing that the dots will connect down the road will give you the confidence to follow your heart, even when it leads you off the well-worn path, and that will make all the difference.My second story is about love and loss.I was lucky.I found what I loved to do early in life.Woz and I started Apple in my parents' garage when I was 20.We worked hard and in ten years, Apple had grown from just the two of us in a garage into a $2 billion company with over 4,000 employees.We'd just released our finest creation, the Macintosh, a year earlier, and I'd just turned 30, and then I got fired.How can you get fired from a company you started? Well, as Apple grew, we hired someone who I thought was very talented to run the company with me, and for the first year or so, things went well.But then our visions of the future began to diverge, and eventually we had a falling out.When we did, our board of directors sided with him, and so at 30, I was out, and very publicly out.What had been the focus of my entire adult life was gone, and it was devastating.I really didn't know what to do for a few months.I felt that I had let the previous generation of entrepreneurs down, that I had dropped the baton as it was being passed to me.I met with David Packard and Bob Noyce and tried to apologize for screwing up so badly.I was a very public failure and I even thought about running away from the Valley.But something slowly began to dawn on me.I still loved what I did.The turn of events at Apple had not changed that one bit.I'd been rejected but I was still in love.And so I decided to start over.I didn't see it then, but it turned out that getting fired from Apple was the best thing that could have ever happened to me.The heaviness of being successful was replaced by the lightness of being a beginner again, less sure about everything.It freed me to enter one of the most creative periods in my life.During the next five years I started a company named NeXT, another company named Pixar and fell in love with an amazing woman who would become my wife.Pixar went on to create the world's first computer-animated feature film, “Toy Story,” and is now the most successful animation studio in the world.In a remarkable turn of events, Apple bought NeXT and I returned to Apple and the technology we developed at NeXT is at the heart of Apple's current renaissance, and Lorene and I have a wonderful family together.I'm pretty sure none of this would have happened if I hadn't been fired from Apple.It was awful-tasting medicine but I guess the patient needed it.Sometimes life's going to hit you in the head with a brick.Don't lose faith.I'm convinced that the only thing that kept me going was that I loved what I did.You've got to find what you love, and that is as true for work as it is for your lovers.Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work, and the only way to do great work is to love what you do.If you haven't found it yet, keep looking, and don't settle.As with all matters of the heart, you'll know when you find it, and like any great relationship it just gets better and better as the years roll on.So keep looking.Don't settle.My third story is about death.When I was 17 I read a quote that went something like “If you live each day as if it was your last, someday you'll most certainly be right.” It made an impression on me, and since then, for the past 33 years, I have looked in the mirror every morning and asked myself, “If today were the last day of my life, would I want to do what I am about to do today?” And whenever the answer has been “no” for too many days in a row, I know I need to change something.Remembering that I'll be dead soon is the most important thing I've ever encountered to help me make the big choices in life, because almost everything--all external expectations, all pride, all fear of embarrassment or failure--these things just fall away in the face of death, leaving only what is truly important.Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose.You are already naked.There is no reason not to follow your heart.About a year ago, I was diagnosed with cancer.I had a scan at 7:30 in the morning and it clearly showed a tumor on my pancreas.I didn't even know what a pancreas was.The doctors told me this was almost certainly a type of cancer that is incurable, and that I should expect to live no longer than three to six months.My doctor advised me to go home and get my affairs in order, which is doctors' code for “prepare to die.” It means to try and tell your kids everything you thought you'd have the next ten years to tell them, in just a few months.It means to make sure that everything is buttoned up so that it will be as easy as possible for your family.It means to say your goodbyes.I lived with that diagnosis all day.Later that evening I had a biopsy where they stuck an endoscope down my throat, through my stomach into my intestines, put a needle into my pancreas and got a few cells from the tumor.I was sedated but my wife, who was there, told me that when they viewed the cells under a microscope, the doctor started crying, because it turned out to be a very rare form of pancreatic cancer that is curable with surgery.I had the surgery and, thankfully, I am fine now.This was the closest I've been to facing death, and I hope it's the closest I get for a few more decades.Having lived through it, I can now say this to you with a bit more certainty than when death was a useful but purely intellectual concept.No one wants to die, even people who want to go to Heaven don't want to die to get there, and yet, death is the destination we all share.No one has ever escaped it.And that is as it should be, because death is very likely the single best invention of life.It's life's change agent;it clears out the old to make way for the new.right now, the new is you.But someday, not too long from now, you will gradually become the old and be cleared away.Sorry to be so dramatic, but it's quite true.Your time is limited, so don't waste it living someone else's life.Don't be trapped by dogma, which is living with the results of other people's thinking.Don't let the noise of others' opinions drown out your own inner voice, and most important, have the courage to follow heart and intuition.They somehow already know what you truly want to become.Everything else is secondary.When I was young, there was an amazing publication called The Whole Earth Catalogue, which was one of the bibles of my generation.It was created by a fellow named Stuart Brand not far from here in Menlo Park, and he brought it to life with his poetic touch.This was in the late 1960s, before personal computers and desktop publishing, so it was all made with typewriters, scissors, and Polaroid cameras.it was sort of like Google in paperback form 35 years before Google came along.It was idealistic, overflowing with neat tools and great notions.Stuart and his team put out several issues of The Whole Earth Catalogue, and then when it had run its course, they put out a final issue.It was the mid-1970s and I was your age.On the back cover of their final issue was a photograph of an early morning country road, the kind you might find yourself hitch-hiking on if you were so adventurous.Beneath were the words, “Stay hungry, stay foolish.” It was their farewell message as they signed off.“Stay hungry, stay foolish.” And I have always wished that for myself, and now, as you graduate to begin anew, I wish that for you.Stay hungry, stay foolish.Thank you all, very much.

第二篇：英演讲稿

The Doors That Are Open to Us 机会之门就在前方 Good morning, ladies and gentlemen, the title of my speech today is “The Doors That Are Open to Us.”

The other day my aunt paid me a visit.She was overjoyed.“I got the highest mark in the mid-term examination!” she said.Don’t be surprised!My aunt is indeed a student, to be exact, a college student at the age of 45.Last year, she put aside her private business and signed up for a one-year full-time management course in a college.“This was the wisest decision I have ever made!” she said proudly like a teenage girl.To her, college is always a right place to pick up new ideas, and new ideas always make her feel young.“Compared with the late ’70s,” she says, “now college students have many doors.” My aunt cannot help but recall her first college experience in 1978 when college doors began to be re-opened after the Cultural Revolution.She was assigned to study engineering despite her desire to study Chinese literature, and a few years later, the government sent her to work in a TV factory.I was shocked when she first told me how she had had no choice in her major and job.Look at us today!So many doors are open to us!I believe there have never been such abundant opportunities for self-development as we have today.And my aunt told me that we should reach our goals by grasping all these opportunities.The first door I see is the opportunity to study different kinds of subjects that interest us.My aunt said she was happy to study management, but she was also happy that she could attend lectures on ancient Chinese poetry and on Shakespearean drama.As for myself, I am an English major, but I may also go to lectures on history.To me, if college education in the past emphasized specialization, now, it emphasizes free and well-rounded development of each individual.So all the fine achievements of human civilization are open to us.The second door is the door to the outside world.Learning goes beyond classrooms and national boundaries.My aunt remembers her previous college days as monotonous and even calls her generation “frogs in a well.” But today, as the world becomes a global village, it is important that our neighbours and we be open-minded to learn with and from each other.I have many fellow international classmates, and I am applying to an exchange program with a university abroad.As for my aunt, she is planning to get an MBA degree in the U.K.where her daughter, my cousin, is now doing her Master’s degree in biochemistry.We are now taking the opportunity to study overseas, and when we come back, we’ll put to use what we have learnt abroad.The third door is the door to life-long learning.As new ideas appear all the time, we always need to acquire new knowledge, regardless of our age.Naturally, my aunt herself is the best example.Many of my aunt’s contemporaries say that she is amazingly up-to-date for a middle-aged woman.She simply responds, “Age doesn’t matter.What matters is your attitude.You may think it’s strange that I am still going to college, but I don’t think I’m too old to learn.” Yes, she is right.Since the government removed the age limit for college admissions in 2001, there are already some untraditional students, sitting with us in the same classrooms.Like these people, my aunt is old but she is very young in spirit.With incredible energy and determination, she embodies both tradition and modernity.The doors open to us also pose challenges.For instance, we are faced with the challenge of a balanced learning, the challenge of preserving our fine tradition while learning from the West, and the challenge of learning continuously while carrying heavy responsibilities to our work and family.So, each door is a test of our courage, ability and judgment, but with the support of my teachers, parents, friends and my aunt, I believe I can meet the challenge head on.When I reach my aunt’s age, I can be proud to say that I have walked through dozens of doors and will, in the remainder of my life, walk through many more.Possibly I will go back to college, too.Thank you very much ladies and gentlemen.女士们，先生们，早上好！今天我演讲的题目是：机会之门就在前方。

前几天，我的舅妈来看望我。她高兴得不得了，“期中考试我得了第一名！”舅妈告诉我。没什么好惊讶的，我的舅妈真的是一位在读学生，确切地说，是一名45岁的大学生。

去年，她抛开自己的生意，在一家大学注册入读一年制脱产管理课程。“这是我有生以来做出的最明智的决定！”她那样自豪地说着，像极了一个十几岁的女孩子。对她来说，大学永远都是学习新观念的好地方，而这些新的观念总是会让她感到年轻。

舅妈说：“与七十年代末相比，现在的大学生面前敞开的机会之门太多了。”舅妈情不自禁回忆起1978年她第一次上大学的经历-*，那时文化大革命刚刚结束，大学校门又重新敞开。她被分派去攻读工程学，但其实舅妈真正想学的是中国文学。几年后，她被分到一家电视机厂上班。

第一次听到舅妈说她当年根本无法选择自己的专业和职业时，我非常吃惊！看看今天的我们！有如此之多的机会之门在我们面前敞开。我相信，我们今天所拥有的自我发展机会是前所未有的。舅妈说，我们应该把握住这些机会来实现自己的目标。

我看到的第一扇门就是学习自己喜欢的各种不同学科的机会。舅妈说她很高兴能学习管理学，但她也同样高兴能修读中国古诗和莎士比亚戏剧学方面的课程。而我自己呢，主修英语，但也可同时听历史课。在我看来，如果过去的大学教育重在专业化，那么今天，学校教育则强调个人的自由和全面发展。因而，人类文明的精髓都能为我们所接触。

第二扇门就是通往外面世界的大门。学无止境，突破教室，跨越国界。舅妈仍记得她以前的学校生活单调乏味，甚至将她那个时代的人描述成“井底之蛙”。但是今天，整个世界变成了一个地球村，所以对我们和我们的邻居们来说，共同学习、相互学习是非常重要的。

第三扇门就是活到老、学到老的机会。新观念层出不穷，所以不管年纪多大，我们时时都要汲取知识。自然地，我的舅妈就是一个最好的例子。许多我舅妈的同辈人都认为，作为一个中年妇女，她还能追赶时代，真是不可思议。而舅妈只是简单地回应：“年龄不是问题，重要的是态度。你们可能觉得奇怪，在我这样的年纪还要读上学，可我却从不认为我老到不能学习了。”是啊，她说得对。自从2001年政府撤消入读大学的年龄限制以来，已经有一些反传统的学生，与我们一起坐在大学教室里学习了。就像这些人一样，我的舅妈年龄大了，但她的心却非常年轻。本着惊人的精力和决心，舅妈很好地将传统与现代结合了起来。

机会之门在我们面前敞开，挑战也随之而来。例如，平衡性学习的挑战；学习西方文化的同时，保留自己传统文化的精髓的挑战；承担工作与家庭重任时，坚持不断学习的挑战。因此，经过每一扇门，我们的勇气、能力和判断力都会受到考验，但是只要有了老师、父母、朋友以及舅妈的支持，我相信我能够直面挑战。当我到了舅妈那样的年龄，我可以自豪地说我走过了许多扇机会之门，而且还将在接下来的日子里走过更多。可能，我也会重返大学校园。

感谢各位。

第三篇：商英演讲稿

开场白

Good morning everyone，Thank you for giving me the opportunity to present you the latest model product.First let me introduce ourteam’ members 介绍人~~~Well I will not tell you what products we want to introduce，But I will play a video then you can guess what product we want to introduceOK?（视频放完后，提问）The video is over ,according the video, can you get the answer about what product we want to introduce ?(答对)You can see the clothes swim in the water as the fish,that has proved our company ’ slatest model of washer HWF5300AW can make the clothes more supple and it ‘s always the best seller of this kind.（错）It doesn’t matter,just have a try.Yeah Washing machine.More accurately，This is our latest model of the washer Haier Front –Load Washer.HWF5300AW and it ‘s always the best seller of this kind.As we all know , Washing machines play an important role in our daily life ,especially for the lazy.As for me,I hate washing clothes very much,so washing machine become a good helper for me.Moreover With the help of the washer , we do not spend too much time on washing ,and we can protect our hands from being hurt.In a word，washing machine is very useful.介绍主要的内容

This is a catalog.You can see that my presentation will be divided into six parts.Including Introduction，Why Haier，Energy star，Front-Load，Product Details，Technology.Next , I will explain to you one by one.OKLet’s begin.介绍产品

Firstly , let’s watch a video to know more about the latest model of washer HWF5300AW.Well , the video is over ,and I am sure you have a clear understanding of the product.Now let’s into the next phase. Maybe you will ask Why Haier, well , on the one hand Haier is the number one laundry brand in the world..On the other

hand we are committed to providing customers with sensible options that empower them to live a modern and affordable lifestyle.however, Haier focuses on making the laundry experience better than ever before.That’s why Haier offers more options to meet individual laundry needs. Do you know why the Haier Front –Load Washer HWF5300AW is called Energy Star ?

If you don’t know, never mind, let me tell you.Now please listen to me carefully ,there are five reasons

1.Energy Saver(At Haier , we are dedicated to meeting customer needs through practical innovation for a smarter life and a

better planet)

2.Eco-Friendly(Haier laundry systems are developed with the environment in mind.From water use energy saving

options，we look to reduce water cousumption and energy use，which cuts down on utility bills

3.Green Wash Cycle(Designed to save up to 80﹪ more energy over standard washers without sacrificing

cleaning performance)

4.Energy Star @ Qualified(Energy star qualified clothes washers use over 50﹪ less water and about 37

﹪ less energy than standard top-load washers.5.High Efficiency(HE)(HE detergents are formulate to create less suds and disperse quickly in the rinse

cycle，so they word best with the front load′s dynamic wash action.The 1300 RPM spin speed extracts more water than traditional washers and reduces time in the dryer.Next Front-Load is one of the features ofthe Haier Front –Load Washer HWF5300AW

Compared with others ,Front-Load High-Efficiency washers use less water and energy than traditional Top-Load models.Multiple settings make it so younever waste water or energy on smaller loads.And This is one of the keys for its1

popularity(这就是它这么受欢迎的关键之一)

 If you look at the screen behind me showing a picture of the HWF5300AW and the animation of the

functions , you will see that the washer is white and It ‘ s Width is 125 cm , it ‘ s length 132 cm , and it ‘ s depth is 174cm.OK, now let me move to the next point , the Product Detials（产品具体情况）

The corrosion（腐蚀，铁锈）resistant（抵抗，防腐剂）stainless（不锈的）steel（钢铁）washtub（洗衣盆）uses a tumbling（滚筒）action that is gentler（温和）on your clothes and requires far less water than traditional top-loading agitator（搅拌器）washers.An electronic touch sensitive（灵敏的）control pad makes for incredible（难以置信）ease（舒适）of use and style.Haier’s 5300 series Front-Load Washer is the end to your search for an efficient and eco-friendly washer. Finally , I want to talk about the Technology of the Haier Front –Load Washer HWF5300AW

There are seven points of advantages in the Technology

1.More Options(Haier′s Front-load washer can handle any load from delicate to heavily-stained clothes.The washer is custom programmable for up to 10 combinations of cycles , settings , and options for easy access to your favorite wash programs.2.AutomaticTemperature control(Measures and releases the prefect proportion of hot and cold water

achieve the ideal temperature for any cycle you choose , from extra hot sanitizing wash to energy saving tap cold.3.Sanitary cycle(The internal water heater revs up to this extra hot wash for disinfecting items you

need as germ-free as possible.4.Easy touch controls(Selection are clearly displayed in LED indicator lights on a touch-sensitive

control pad

5.Stainless steel drums(A corrosion-resistant , stainless steel wash basket provides a durable

surface that won′t chip from dropped coins or keys and extra gentle on delicate fabrics.6.Suspension system(The counteractive force ofHaier ′s extra strong suspension design keeps heavy loads

balanced to prevent the wash drum from hitting the inside of unit.It works as a shock absorber , controls tension , and lessens vibration for a quieter wash.7.5 compartment dispenser(Choose from liquid or powder detergent for pre-wash and main , as well

as liquid bleach or liquid optimum wash.That is all.And I hope you can have a clearer picture of the new model---.Haier Front –Load Washer HWF5300AW I am also sure that you now share my enthusiasm for the product and hopefully you will be 100% behind this model.Thank you for your time and attention..

第四篇：熊英演讲稿（定稿）

“鸡头寨”的守望梦

尊敬的各位领导、老师，亲爱的同学们：

大家好！我是51班熊英，很开心能在这里与大家分享中国农村孩子的梦，我演讲的题目是“鸡头寨”的守望梦。题目的想法源自美国作家杰罗姆·大卫·塞林格唯一的一部长篇小说----《麦田里的守望者》和著名作家韩少功的作品《爸爸爸》的结合。

在《爸爸爸》里，主人翁丙崽所在的寨子就叫鸡头寨。寨里的人世世代代窝藏在寨里，与愚昧无知，落后贫穷为伍。现如今的中国农村依然守旧着，依然贫穷者，依然挣扎着生存和喘息。现如今终究胜过当初，农村人们开始觉醒，他们知道：财富要靠自己创造，城市化的进程“化”不了农村的穷乡僻壤，咱们就跑出去，把大城市建设满意。带上钱回山旮旯继续自己的过活。

国家在农村青年男女的大量进城务工浪潮里得到飞速发展。专家、学者们积极探索研究，提出了“农民工”、“外来务工人员”等专用名词。举国上下沉侵在收获各自所需的满足感里。一切都是那么美好。

正在举国欢庆之时，一个声音传来“请关注农村里的留守儿童，妇女和老人，他们是弱势群体”。就这样在“鸡头寨”里出现了一群守望者：他们就是那群孩子，那些妇女和老人！他们在等待爸爸，等待丈夫和儿子。

今天站在这里的我，正是这样一群人里的一个。我的妈妈，爷爷奶奶也是这一群人里的一些。我，出生在一个并不富足的家庭里。看到刚出生的我，早已不再年轻的爸妈如获至宝般地把我“捧在手心，含在嘴里”。爸爸说，他最大的希望就是能陪伴我成长，记录我的每一次身高变化。无奈，捉襟见肘的拮据生活胁迫爸爸在我出生几个月就外出谋生。

每次打电话来，爸爸总是不停地问“英，最近又长多高了？”“最近遇到啥开心事了？”我只得认真又如实地回答爸爸的一连串问题。我奇怪：爸爸老是问，干嘛不回家看看我，在家问我，躲在电话里干什么？

稍稍懂事后，我问妈妈：“妈妈，爸爸在哪儿呢？他隔我们有去外婆家远吗？他为什么不跟我们一起生活？”妈妈停了一会儿，望向门外，就像爸爸就在那边似的，不紧不慢地说道：“你爸爸是超级英雄，他忙着拯救世界，当然没时间陪我们了”天真幼稚的我居然相信了妈妈的话，还乐得手舞足蹈：“耶！我爸爸是英雄，我爸爸是英雄”那时候，在我看来，爸爸是山，高大挺拔。

爸爸长年在外务工。过度的劳累和压力，使得岁月在妈妈清秀的脸上留下了沧桑痕迹，风霜在妈妈的额头刻下了深深皱纹，身体也有些伛偻了。回想自己曾经给了妈妈多少担心：总是要这要那，一不称心就乱发脾气，直到现在才明白作为“留守妈妈”的不容易！爸爸逐年归来，白发剧增，生活的重担仍在加重，纵然年岁已高，依旧必须作农民工。有时要不回工钱，几天几夜留守工地等血汗钱。

我是平凡的，爸爸妈妈是平凡的，平凡的一家一直守望着真实而又平凡的梦：一套不大却朴实温馨的房屋里，住着和睦温馨的一家老少，演绎着平淡而又充满爱的故事情节。

发展农村吧！成就村口那些守望者的简单梦吧！

我的演讲完毕！谢谢大家！

第五篇：演讲稿孔学英

提升自身素质，真诚服务百姓

尊敬的各位领导、各位同事，大家好：

非常感谢政府领导为我们搭建这个展示自我的平台。

在这里，我结合自己工作实际和亲身感受，以为民务实清廉为主题向各位领导、同事们演讲我在便民服务中心工作中的所感所悟。今天，我演讲的题目是：《提升自身素质，真诚服务百姓》。

本次演讲比赛目的是为了检验党的群众路线教育实践活动的学习效果，使机关工作人员树立正确的工作理念和目标，努力提高自身工作能力和素质，培养良好的思想和工作作风，进一步增强工作责任感和使命感。这让我想到了党的教育实践活动的重点任务：一是着力解决领导班子和领导干部“四风”突出问题；二是着力解决关系群众切身利益的问题；三是着力解决基层党组织联系服务群众“最后一公里”问题；集中到一点就是解决群众反映强烈的突出问题，特别是要纠正发生在群众身边的不正之风。随着社会文明、法治文明的不断发展，人民群众对政府工作人员文明友善、尽心服务的期望值与日俱增。为此，我 们 必 须时 刻 省视自身，把群众的事当成自己的事，牢固树立为民服务的意识和观念。201 2年6月，我成为大厅的一名工作人员。当我踏进大厅的第一步，就被那整齐的画面深深吸引：一个个充满微笑的脸庞，倾听您办事的诉求，一排排整齐的办公设施，帮助您实现自己的愿望，那一望到底的平台一下子拉近了群众和工作人员的距离。

我常想：要做好大厅服务窗口工作，就必须以实际行动让办事的每一位群众体会到温暖。这就需要我们用最真诚的微笑，迎接每一位到访的办事人。微笑是人际交往的金钥匙，作为服务人员，微笑就是美的象征，是爱的体现。它给办事群众亲和的感觉，改善同事间、服务对象间的关系。它能够缩短人与人之间心里的距离，为深入沟通与交往创建温馨和谐的氛围。当群众东张西望找不到办事窗口时，我上前一步，帮他指引方向；当群众手拿一堆材料理不清头绪，一筹莫展时，我主动帮其消除疑虑、化解困难。我坚信，真诚的微笑，热情的服务，会让每一位办事人如沐春风。同时，我也坚信，有政府领导的支持与信赖，我会做得更好，这不仅仅是因为我为自己的工作感到骄傲，更是为能代表大厅良好的形象而感到自豪！党的群众路线是党和政府联系人民群众的桥梁和纽带，是阳光工程！民心工程！作为窗口的工作人员，我深知，我的一举一动，一言一行，不 仅 代 表 自 己，代表大厅，而且代 表 政 府形象。为 群 众 多 办 实事，多办好事，扎扎实实工作，勤廉高效服务这是我的责任！让百姓心里高兴，为政府形象增添光彩。我是这么想的，也是这么做的。用微笑诠释真诚，始终如一地把它践行到工作中。始终保持真诚的微笑，不卑不亢的服务态度。把我对工作的热忱，用微笑真诚地表达给每一位办事人，让办事人切实感受到大厅良好的人文素质。雷锋日记本里写过这样一段话“如果你是一滴水，你是否滋润了一寸土地？如果你是一缕阳光，你是否照亮了一分黑暗？如果你是一颗粮食，你是否哺育

了有用的生命？如果你是一颗最小的螺丝钉，你是否永远坚守在你生活的岗位上？”现在的我，就犹如一颗小小的螺丝钉，在大机器里发挥着微小的作用，但我甘愿为了她的发展奉献出我的一切。

谢谢大家！