第一篇：英文email问候语
“What great news!I'd be thrilled to meet with you。。”
“Would it be convenient to。。“
”Yes, it would certainly be fine to。。”
“Would you prefer to。。”
“I look forward to it with great pleasure and thank you for your efforts and time.”
“Thank you for the very kind XXXX.I was touched by your thoughtfulness, and assure you that it was wholly my pleasure to xxxx.I'm delighted to know that。。”Thanks for all of your effort and service to xxxx.It's been a pleasure to work with you and I'm looking forward to the results of your xxxx“
” I hope you had a very good Spring break in spite of this much appreciated work that you've done for....“
”I'm looking forward with great pleasure to working with you on xxxx“
“ I hope this email finds you well...”
“ We're honored and grateful for your support.....and eagerly look forward to your thoughts.....”
问候方式有：
“Best wishes“
“With very best wishes”
“With all best wishes”
“With warm regards”
“With thanks and best regards“
“with very best wishes and much gratitude”(gratitude....－_,－)
“Best regards for a great weekend”
“With warm regards for a sunny and relaxing break”
“I hope you're all enjoying an excellent break”
“I'm grateful for you all, and wish you and yours a very happy Thanksgiving.”
第二篇：英文邮件结尾 Email
英文结尾
There are some slight differences in connotations of each letter ending.I'll order them in increasing formality.Love
Very personal.Used between lovers, family and close friends.Cheers
Very casual.Used between friends.Can be used between coworkers if you want to appear very casual, at the risk of sounding unprofessional.Take care
Casual and used between friends.Thanks or Thank You
'Thanks' is very casual and 'Thank You' is formal.Usually used in a business setting.'Thank You' is a great way to end an email to a stranger, especially if you are making a request or asking a question.Yours or Yours Truly or Truly
Casual or Business casual.A more personal, but still polite way to end the letter.You've probably met the recipient in real life.Best or Best Wishes
Casual or Business casual.A polite way to end the letter.Can be used between friends or strangers.Sincerely or Sincerely Yours or Yours Sincerely
Casual, Business casual or Formal.The standard letter ending.'Sincerely' is the most versatile ending because it can be used to end either casual or formal correspondence.If you're unsure about how to sign your letter, use 'Sincerely'.Regards or Best Regards
Business casual or formal.You would use this if the recipient is someone you haven't met in real life.Cordially
Formal.Used in business correspondence when the topic of the letter is serious.Sometimes used if there is a conflict between the sender and the recipient.Using an ending that is too casual for the situation may not always be inappropriate.Conversely, using a casual ending can show your self-confidence.But to do this requires you to gauge whether the recipient would like a more casual conversation.Love 个人性质。用于爱人，家庭或者亲密的友人。
Cheers
随和性质。用于朋友。如果你希望看起来平和一点，也可以用于同事，但有不太正式，显得不专业的风险。
Take care
随和，也是用于朋友的。
Thanks or Thank You
Thanks偏随和，而Thank You偏正式，常用于商务场合。当你给陌生人写信，尤其是请求协助，提出要求或者询问事项时，Thank You是收尾的好选择。
Yours or Yours Truly or Truly
日常交往或者商务场合都可以用，虽然有一点点随意，但还是一种礼貌的方式。一般用于你之前见过面的对象。
Best or Best Wishes 日常交往或者商务场合都可以用，是一种礼貌的方式。对朋友和陌生人都可以用。
Sincerely or Sincerely Yours or Yours Sincerely
日常交往，商务往来或者正式文书都可以使用，是标准的结尾方式。Sincerely是最为通用的形式，无论日常和正式通信都可以使用。如果不确定怎么结尾署名，就用sincerely吧。
Regards or Best Regards
商务往来或者正式文书。如果你和收信人没有在现实中打过交道，就用这个。
Cordially
正式。在商务谈判场合，当信件话题很严肃的时候使用。有时，当你和收件人之间有分歧或者冲突的时候，可以使用。
在正式场合使用一个随和的结尾并不一定意味着什么不恰当的事情。有的时候，这样做可以显得你很自信，谈话很随和。然而，这样做之前请了解一下对方是不是喜欢这种随和的方式。
除了几位答主提到的语气不同，还有诸位都没提到一点，英文比较正式信或者是商业信件中yours fathfully 和yours sincerly跟开头称呼是有固定搭配的。参看BBC的Learning English 括号里的是简略翻译
Beginning and ending the letter
We can now begin the letter but leave as much space as possible so that the body of the letter sits tidily in the middle part of the page.（信正文部分放在纸的中间）
If you know the person you are writing to very well or are on friendly terms, begin simply with the first name, Dear Mary or Dear Henry.（如果跟这个人很熟或者友好，用Dear+first name）
If you don't know the person you are writing to so well, but know of him as a named individual, start with title and surname: Dear Mr Potter or Dear Dr Baker or Dear Miss Taylor or Dear Mrs Cook or Dear Ms Barber.If you are not sure which of the last three titles is appropriate in any particular case, it is probably best to stick to Ms.（如果不认识这个人，只知这人名字，用Dear+title(Mr/Dr/Miss/Mrs/Ms，不知道女性婚否，就用Ms）
Finish this type of letter with Yours sincerely.It is not necessary to insert a comma after beginnings or endings.If you know the person you are writing to well, it may be appropriate to insert a closing formula, such as With very best wishes, before the ending itself.（结尾用Yours sincerely，前后不用加逗号。如果你跟你写信的那个人很熟，直接加With very best wishes结尾）Sign the letter with your first name, if you are on first-name terms, or with your full name, if it needs to be a little more formal, but without any title.Your full typewritten name and designation(on separate lines)should appear beneath your handwritten signature.(如果给人去信开头是那人first name，你也first name落款，稍微郑重一点，就不加title全名落款。上面是手写签名，清晰打印签名放手写的下面。)
If you do not know the name of the person you are writing to, begin with Dear Sir or Dear Sir or Madam or Dear Madam and end your letter with Yours faithfully, followed by your full name and designation.（如果你不知道你去信的人的名字，开头用Dear Sir或者Dear Sir or Madam或者Dear Madam，结尾用Yours Faithfully,然后落款）
同时可参考Using Yours faithfully and Yours sincerely.‘Yours faithfully’ or ‘Yours sincerely’ in a business letter? When the recipient’s name is unknown to you:
Dear Sir „ Yours faithfully Dear Madam „ Yours faithfully
Dear Sir or Madam „ Yours faithfully
When you know the recipient’s name:
Dear Mr Hanson „ Yours sincerely Dear Mrs Hanson „ Yours sincerely Dear Miss Hanson „ Yours sincerely Dear Ms Hanson „ Yours sincerely
When addressing a good friend or colleague: Dear Jack „ Best wishes/Best regards
Addressing whole departments: Dear Sirs „ Yours faithfully
从澳洲求职的流程中涉及到的信件谈谈这几个词的用法
cover letter
一般是第一次和对方（中介 或者 hr）联系，开头是 Dear Sir / Madam, 结尾就要对应放 Yours faithfully 接下来 可能有过电话/邮件的联系 敲定面试日期，开头是 Dear XXX，结尾对应 Yours sincerely 入职后，澳洲的人际关系距离变近的很快，日常寒暄是不用以上正式结尾，Best regards;Best wishes;Thanks and regards 随便用，cheers 也见过。当然你也可以参考发件人的结尾用语，选个同等程度的用回去。最后朋友之间就随便啦。如果有个女神给你发邮件没有结尾语，恭喜你她不是爱死你了 就是恨死你了。
首先，Best Wishes和其他3个词不是同类阿。Best wishes是一个祝福语，并不是用在最后记名的地方。用法： Best Wishes
Yours Sincerely, Name
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大家都说了Sincerely／Regards和Cheers大致区别是正式和非正式。
Sincerely在信中不单用，一般都是Yours Sincerely.这个非常正式。并且是要对认识对方才用。如果双方不认识，但要非常正式，就用Yours Faithfully
Regards一般也不单用，一般用的是Best Regards／Warm Regards／Kind Regards。介于不正式和正式之间
Cheers就很随意，甚至有点随便咯。在国外有时候cheers也代表说谢谢。比如Cheers, mate.Cheers，man
就我考G类IELTS作文task1的经验
英文书信结尾通常会加上“Yours faithfully”、“Yours sincerely”或者“Best regards”.这些词的使用区别如下: 当收信人的姓名不知道时,用下例格式: Dear Sir...Yours faithfully Dear Madam...Yours faithfully Dear Sir or Madam...Yours faithfully Dear Sirs...Yours faithfully(收信人是一个部门或整体)当已知道收信人的姓名,(但比较正式，不是显得太熟）用下例格式: Dear Mr Hanson...Yours sincerely Dear Mrs Hanson...Yours sincerely Dear Miss Hanson...Yours sincerely 收信人是好朋友或同事或邻居,关系比较亲密,使用下例格式: Dear Jack...Best wishes/Best regards
个人经验，在商业信函中，或者说在邮件中，1.第一次联系，推销，建立业务关系，通常用sincerely,(Yours sincerely=I'm sincerely yours).学校学的外贸商业函电中比较正式的这种。
2.建立关系后，业务伙伴来往直接降为 best regards, 甚至直接br.欧洲客户特别喜欢这样，美国人则随意的多。甚至不用br, 直接收尾。
3.没有见过cheers.4.thanks一般只用过thanks for your cooperation in advance 或者最后再次致谢。个人不喜欢用br, 经常顺手thanks/xxxx.也没啥问题。
5.best wishes 过年，圣诞等私人场合用过，平时还是br.，一句话，br打天下。
看了高票答案觉得都不够完整。
使用valediction的时候，不仅要考虑随意／正式，也要考虑对方是哪国人。
美式英语：随意亲近的表示通常用Best；正式的用Sincerely, 或Yours sincerely，或Thank you。英 式英语：随意亲近的表示通常用Cheers；正式书信中，Best regards常见但偏商业化（香港人不管干什么都喜欢用BR），而在standard British English中，若信件开头为Dear Sir/Madam, Dear Manager此类未特指对方姓名的称呼，则用Yours faithfully结尾，若开头称呼有具体指称对方姓名，则用Yours sincerely。
如果双方实在够熟悉，或短时间多次电邮往来，为了省事也可直接署名。
以上依据为自己与外国人电邮来往之观察及Business English课上所教授。
至于best wishes，老实讲现实生活中我还未遇到过。好像小学初中学写英文贺卡的时候蛮常用。
首先，熟人之间是不写信的。因此，只说说在商务信函中的使用。
1）Sincerely, Regards, 没有区别，可以在任何情况下使用。你写了sincerely，也无法显出你sincere。2）Best wishes, 我个人认为这种说法比较娘炮。适用于不谈工作的商业信函，比如沟通感情、表达感谢的那种。3）Cheers，适用于团队内部。我也不知道写了这个cheers想表达什么，但是看起来特熟络、地道、高端。对于团队里的那些菜鸟来说，显得逼格高人一等。
Cheers 是英式英语。
第三篇：英文商务email礼仪（范文模版）
[分享]财务经理人应知商务电子邮件礼仪
随着网络的普及，日常财务工作中电子邮件成为了必不可少的沟通工具之一，但是在实际工作中，经常遇到这样的问题，收到的一封邮件，题目竟然是“无标题”，偶尔收到一个还好，收到的多了，在后期查找时很不方便，下属公司报送的财务报表，不注明公司名称，下面是从网上看到一篇关于电子邮件的商务礼仪，和大家分享。
“在商务交往中要尊重一个人，首先就要懂得替他节省时间”，电子邮件礼仪的一个重要方面就是节省他人时间，只把有价值的信息提供给需要的人。
写Email就能看出其人为人处世的态度。你作为发信人写每封Email的时候，要想到收信人会怎样看这封Email，时刻站在对方立场考虑，将心比心。
同时勿对别人之回答过度期望，当然更不应对别人之回答不屑一顾。以下职业电子邮件中礼仪问题，希望能给您的工作带来帮助！
一、关于邮件主题
主题是接收者了解邮件的第一信息，因此要提纲挈领，使用有意义的主题行，这样可以让收件人迅速了解邮件内容并判断其重要性。
1．一定不要空白标题，这是最失礼的；
2．标题要简短，不宜冗长，不要让outlook用，才能显示完你的标题；
3.标题要能反映文章的内容和重要性，切忌使用含义不清的标题，如“王先生收”；
4．一封信尽可能只针对一个主题，不在一封信内谈及多件事情，以便于日后整理；
5．可适当用使用大写字母或特殊字符（如“*!”等）来突出标题，引起收件人注意，但应适度，特别是不要随便就用“紧急”之类的字眼；
6．回复对方邮件时，可以根据回复内容需要更改标题，不要RE、RE一大串。
二、关于称呼与问候
1．恰当地称呼收件者，拿捏尺度 1.1 邮件的开头要称呼收件人。这既显得礼貌，也明确提醒某收件人，此邮件是面向他的，要求其给出必要的回应；在多个收件人的情况下可以称呼大家、ALL。
1.2 如果对方有职务，应按职务尊称对方，如“x经理”；如果不清楚职务，则应按通常的“x先生”、“x小姐”称呼，但要把性别先搞清楚。
1.3 不熟悉的人不宜直接称呼英文名，对级别高于自己的人也不宜称呼英文名。称呼全名也是不礼貌 的，不要逮谁都用个“Dear xxx”，显得很熟络。
2．Email开头结尾最好要有问候语
最简单的开头写一个“HI”，中文的写个“你好”；结尾常见的写个Best Regards，中文的写个“祝您顺利”之类的也就可以了。
俗话说得好，“礼多人不怪”，礼貌一些，总是好的，即便邮件中有些地方不妥，对方也能平静的看待。
三、职场的电子邮件礼仪
1.Email正文要简明扼要，行文通顺
Email正文应简明扼要的说清楚事情；如果具体内容确实很多，正文应只作摘要介绍，然后单独写个文件作为附件进行详细描述。
正文行文应通顺，多用简单词汇和短句，准确清晰的表达，不要出现让人晦涩难懂的语句。
2.注意Email的论述语气
根据收件人与自己的熟络程度、等级关系；邮件是对内还是对外性质的不同，选择恰当的语气进行论述，以免引起对方不适。
尊重对方，请、谢谢之类的语句要经常出现。
电子邮件可轻易地转给他人，因此对别人意见的评论必须谨慎而客观。“邮件门”就是深刻的教训！
3.Email正文多用1234之类的列表，以清晰明确。
如果事情复杂，最好1、2、3、4的列几个段落进行清晰明确的说明。保持你的每个段落简短不冗长，没人有时间仔细看你没分段的长篇大论。4.一次邮件交待完整信息
最好在一次邮件中把相关信息全部说清楚、说准确。不要过两分钟之后再发一封什么“补充”或者“更正”之类的邮件，这会让人很反感。
5.尽可能避免拼写错误和错别字，注意使用拼写检查
这是对别人的尊重，也是自己态度的体现。如果是英文Email，最好把拼写检查功能打开。
在邮件发送之前，务必自己仔细阅读一遍，检查行文是否通顺，拼写是否有错误。
6.合理提示重要信息
不要动不动就用大写字母、粗体斜体、颜色字体、加大字号等手段对一些信息进行提示。合理的提 示是必要的，但过多的提示则会让人抓不住重点，影响阅读。
7.合理利用图片，表格等形式来辅助阐述
对于很多带有技术介绍或讨论性质的邮件，单纯以文字形式很难描述清楚。如果配合图表加以阐述，收件人一定会表扬你的体贴。
8.不要动不动使用¤之类的笑脸字符，在商务信函里面这样显得比较轻佻
Business Email 不是你的情书，所以¤之类的最好慎用。只用在某些你确实需要强调出一定的轻松气氛的场合。
四、夹带附件
1.如果邮件带有附件，应在正文里面提示收件人查看附件；
2.附件文件应按有意义的名字命名，不可用外星人才看懂的文件名；
3.正文中应对附件内容做简要说明，特别是带有多个附件时；
4.附件数目不宜超过4个，数目较多时应打包压缩成一个文件；
5.如果附件是特殊格式文件，因在正文中说明打开方式，以免影响使用；
6.如果附件过大（不宜超过2MB），应分割成几个小文件分别发送；
7.尊重对方的习惯，不主动发起英文邮件；
如果对方与你的邮件往来是采用中文，请不要自作聪明的发送英文邮件给他；如果对方发英文邮件给你，也不要老土的用中文回复。8.选择便于阅读的字号和字体。
中文老实点用宋体或新宋体，英文就用Verdana 或 Arial 字型，字号用五号或10号字即可。这是经研究证明最适合在线阅读的字号和字体。
不要用稀奇古怪的字体或斜体，最好不用背景信纸，特别对公务邮件。
五、结尾签名
每封邮件在结尾都应签名，这样对方可以清楚的知道发件人信息。虽然你的朋友可能从发件人中认出你，但不要为你的朋友设计这样的工作。
1.签名信息不宜过多
电子邮件消息末尾加上签名档是必要的。签名档可包括姓名、职务、公司、电话、传真、地址等信息，但信息不宜行数过多，一般不超过4行。
你只需将一些必要信息放在上面，对方如果需要更详细的信息，自然会与你联系。
引用一个短语作为你的签名的一部分是可行的，比如你的座右铭，或公司的宣传口号。但是要分清收件人对象与场合，切记一定要得体。
2.不要只用一个签名档
对内、对私、对熟悉的客户等群体的邮件往来，签名档应该进行简化。过于正式的签名档会让对方显得疏远。你可以在OUTLOOK中设置多个签名档，灵活调用。
3.签名档文字应选择与正文文字匹配，简体、繁体或英文，以免出现乱码。字号一般应选择比正文字体小一些。
六、邮件回复 1.及时回复Email
收到他人的重要电子邮件后，即刻回复对方一下，往往还是不可少的，这是对他人的尊重，理想的回复时间是2小时内，特别是对一些紧急重要的邮件。
对每一份邮件都立即处理是很占用时间的，对于一些优先级低的邮件可集中在特定时间处理，但一般不要超过24小时。
如果事情复杂，你无法及时确切回复，那至少应该及时的回复说“收到了”，我们正在处理，一旦有结果就会及时回复。不要让对方苦苦等待，记住：及时做出响应，哪怕只是确认一下收到了。如果你正在出差或休假，应该设定自动回复功能，提示发件人，以免影响工作。
2.进行针对性回复
当回件答复问题的时候，最好把相关的问题抄到回件中，然后附上答案。不要用简单的，那样太生硬了，应该进行必要的阐述，让对方一次性理解，避免再反复交流，浪费资源。
3.回复不得少于10个字
对方给你发来一大段邮件，你却只回复“是的”、“对”、“谢谢”、“已知道”等字眼，这是非 常不礼貌的。怎么着也要凑够10个字，显示出你的尊重。
4.不要就同一问题多次回复讨论，不要盖高楼
如果收发双方就同一问题的交流回复超过3次，这只能说明交流不畅，说不清楚。此时应采用电话 沟通等其它方式进行交流后再做判断。
电子邮件有时并不是最好的交流方式。
对于较为复杂的问题，多个收件人频繁回复，发表看法，把邮件越RE越高，这将导致邮件过于冗长笨拙而不可阅读。
此时应即是对之前讨论的结果进行小结，删减瘦身，突出有用信息。5．要区分Reply和Reply All（区分单独回复和回复全体）
如果只需要单独一个人知道的事，单独回复给他一个人就行了。
如果你对发件人提出的要求做出结论响应，应该replay all，让大家都知道；不要让对方帮你完成 这件事情。
如果你对发件人的提出的问题不清楚，或有不同的意见，应该与发件人单独沟通，不要当着所有人的面，不停的RE来RE去，与发件人讨论。
你们讨论好了再告诉大家。不要向上司频繁发送没有确定结果的邮件。
点击“回复全部”前，要三思而行！6.主动控制邮件的来往
为避免无谓的回复，浪费资源，可在文中指定部分收件人给出回复，或在文末添上以下语句：“全 部办妥”、“无需行动”、“仅供参考，无需回复”。
七、正确使用发送，抄送，密送 要区分To和CC还有BCC（区分收件人、抄送人、秘送人）
1．To的人是要受理这封邮件所涉及的主要问题的，理应对邮件予以回复响应。
2．而CC的人则只是需要知道这回事，CC的人没有义务对邮件予以响应，当然如果CC的人有建议，当然可以回Email。
3．而BCC是秘送，即收信人是不知道你发给了BCC的人了的。这个可能用在非常的场合。
4．TO，CC中的各收件人的排列应遵循一定的规则。比如按部门排列；按职位等级从高到低或从低到高都可以。适当的规则有助于提升你的形象!
5．只给需要信息的人发送邮件，不要占用他人的资源。
6．转发邮件要突出信息。
八、注意事项
1．在你转发消息之前，首先确保所有收件人需要此消息；
2．转发敏感或者机密信息要小心谨慎，不要把内部消息转发给外部人员，或者未经授权的接收人；
3．如果有需要 还应对转发邮件的内容进行修改和整理，以突出信息； 4．不要将RE了几十层的邮件发给他人，让人摸不着头脑；
5．对外重要文件必须经高阶主管认可签字转为PDF文件，或由高阶主管亲自发送；
6．所有的电子邮件应自我Double check后才发出。
【点评】
1、沟通的效果，面对面最好，电话次之，邮件最差；
2、以后发送的邮件切记不要出现无标题之类，这样给收件人后期查询带来很多不便，同时也给收件人留下一个不好的印象；
3、如果前后发送同一个主题的邮件，但是邮件的内容有所变化，应在邮件标题中有所提示，如（更新）字样，当然，最好的方式是一步到位；
4、准确把握收件人、抄送人、密送人的不同使用方法及不同；
5、一个邮件通常只包含一件事情；
6、邮件的征文应突出主题，便于收件人阅读所要表达的重点，如果内容太多，可在邮件正文简明扼要的概括下内容要点，并注明详细内容请参看附件；
7、特殊格式的文件，需注明打开的方式，这样给使用者会带来更多的方便；
8、对财务人员来说，在报送报表、应收账款等情况时，可注明“**年**月**公司**报表”，在报送应收账款时，可注明“**公司应收账款表（截止**月**日）”，这样可以使人更加方便的阅读，也便于后期查看；
9、日常在发送邮件时，可以在word里面先进行输入，然后再复制到邮箱里，一方面在word里面便于编辑，另一方面word提供了自动保存功能，可以使我们更高效的工作，最后还可以利用word提供的【工具】-【拼写和语法】来检查是否存在语法错误；
邮件沟通较之面对面交流的一大优势在于，你可以借助一切力量使得你撰写的邮件准确无误得表达你的意图，而不必担心发音不标准或语法错误等让人尴尬的掉链子情况发生。
但往往人们忽视的便是一些细枝末节的注意事项，这儿有一些建议可以保证你的邮件给人留下好印象。
1.Know your email terms: 英语电子邮件发送程序有很多缩写，如果你不知道意思的话，你向老板提出的加薪请求就可能发给了整个办公室！
“Reply to all”表示你的回复将发送给每一个收到原始邮件的人。在邮件的地址栏内，“cc”(carbon copy)部分指的是该邮件发给你指定的人，即“抄送），而“bcc”指你可以悄悄的发送邮件而不让其他的人知道，即”密送“，b代表的是“blind”(掩藏的)。如果有人要你“forward”一封邮件，意思是要你通过转发的功能发送邮件，有时侯简写成“fw.” 2.Use the Right Greeting:尽管用“Hey”作为写给朋友的电子邮件开场白没有任何问题，但是最好不要用这种方式给一个潜在的商务伙伴这样写信。另一方面，使用非常正式的传统开场白“Dear Sir” 也已经越来越过时了。最好写成“Dear Mr./ Ms.” 后跟那个人的姓氏。同事之间，通常可直呼其名，如“Dear John”)。
3.Keep it Short and Clear: 有些情况下，可能需要用华丽的词藻和复杂的句式来彰显你的聪明才智和教育背景。而在用英语写邮件的时候，清晰、有条理的方式才是最佳选择。在邮件的第一段清楚的表明你写信的目的，保证每一段中都有代表核心观点的中心句。使用类似“first, second, next, and finally”的词引导读者你所要表述的每一个观点。你不需在邮件中包括所有的详细内容，取而代之的可以是类似“If you have any other questions please feel free to contact me,”这样的短语来结束邮件，这样一来可以为对方创造进一步交流的前提。
4.Be polite and tactful: 懂得谦逊和准确传达信息的重要性。“I want.”之类的词能避免则避免出现，相比之下，“I would like”显得更尊重对方。又如“I am interested in”是提出请求建议或寻求意见的好方法。5.电子邮件正确结尾： “I am looking forward to your reply,” “Thank you,”或者“Sincerely”都是给收信人留下好印象的结尾方式。
电子邮件常看起来没有打印出来的商务信那样正式，在商场上你可决不能让你的语言显得很不正式。电子邮件可能更快捷更有效，但是你的客户和生意伙伴可不会轻易允许随随便便的通讯联系。不要害怕！本文能使你了解更多能使你英语邮件更规范化的简单秘诀。
从问候开始
用问候语开始邮件内容非常重要，例如“Dear Lillian,”。根据你与收件人的关系亲近与否，你可能选择使用他们的姓氏来称呼他们而不是直呼其名，例如“Dear Mrs.Price,”。如果关系比较亲密的话，你就可以说，“Hi Kelly,”如果你和公司联系，而不是个人，你就可以写“To Whom It May Concern:”
感谢收件人
如果你在回复客户的询问，你应该以感谢开头。例如，如果有客户想了解你的公司，你就可以说，“Thank you for contacting ABC Company.”如果此人已经回复过你的一封邮件了，那就一定要说，“Thank you for your prompt reply.”或是“Thanks for getting back to me.”如果你可以找到任何机会那一定要谢谢收信人。这样对方就会感到比较舒服，而且显得更礼貌。
表明你的意图
然后，如果是你主动写电子邮件给别人的话，那就不可能再写什么感谢的字句了。那就以你写此邮件的目的开头。例如，“I am writing to enquire about …”或是“I am writing in reference to …”在电子邮件开头澄清你的来意非常重要，这样才能更好的引出邮件的主要内容。记得要注意语法，拼写和标点符号，保持句子简短明了并句意前后一致。
结束语 在你结束邮件之前，再次感谢收信人并加上些礼貌语结尾。你可以“Thank you for your patience and cooperation.”或“Thank you for your consideration.”开始接着写，“If you have any questions or concerns, don't hesitate to let me know.” 及“I look forward to hearing from you.”
结束
最后是写上合适的结尾并附上你的名字。“Best regards,” “Sincerely,”及“Thank you,”都很规范化。最好不要用“Best wishes,”或“Cheers,”类的词因为这些词都常用在非正式的私人邮件中。最后，在你发送邮件之前，最好再读一遍你的内容并检查其中有没有任何的拼写错误，这样就能保证你发出的是一封真正完美的邮件！
1.Greeting message 祝福
Hope you have a good trip back.祝旅途愉快。How are you? 你好吗? How is the project going on? 项目进行顺利吗? 2.Initiate a meeting 发起会议
I suggest we have a call tonight at 9:30pm(China Time)with you and Brown.Please let me know if the time is okay for you and Ben.我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空? I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建议我们就A项目的发展计划开会讨论一下。
We‘d like to have the meeting on Thu Oct 30.Same time.十月三十号(周三),老时间,开会。
Let‘s make a meeting next Monday at 5:30 PM SLC time.下周一盐湖城时区下午五点半开会。
I want to talk to you over the phone regarding issues about report development and the XXX project.我想跟你电话讨论下报告进展和XXX项目的情况。3.Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议 Shall you have any problem accessing the folders, please let me know.如果存取文件有任何问题请和我联系。
Thank you and look forward to having your opinion on the estimation and schedule.谢谢你,希望能听到更多你对评估和日程计划的建议。Look forward to your feedbacks and suggestions soon.期待您的反馈建议!What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做? What do you think about this? 这个你怎么想? Feel free to give your comments.请随意提出您的建议。
Any question, please don‘t hesitate to let me know.有任何问题,欢迎和我们联系。Any question, please let me know.有任何问题,欢迎和我们联系。
Please contact me if you have any questions.有任何问题,欢迎和我们联系。
Please let me know if you have any question on this.有任何问题,欢迎和我联系。
Your comments and suggestions are welcome!欢迎您的评论和建议!Please let me know what you think? 欢迎您的评论和建议!Do you have any idea about this? 对于这个您有什么建议吗? It would be nice if you could provide a bit more information on the user‘s behavior.您若是能够就用户行为方面提供更多的信息就太感激了!At your convenience, I would really appreciate you looking into this matter/issue.如果可以,我希望你能负责这件事情。4.Give feedback 意见反馈 Please see comments below.请看下面的评论。
My answers are in blue below.我的回答已标蓝。
I add some comments to the document for your reference.我就文档添加了一些备注,仅供参考。5.Attachment 附件
I enclose the evaluation report for your reference.我附加了评估报告供您阅读。
Attached please find today‘s meeting notes.今天的会议记录在附件里。
Attach is the design document, please review it.设计文档在附件里,请评阅。
For other known issues related to individual features, please see attached release notes.其他个人特征方面的信息请见附件。6.Point listing 列表
Today we would like to finish following tasks by the end of today:1„„.2„„.今天我们要完成的任务:1„„.2„„.Some known issues in this release:1„„.2„„.声明中涉及的一些问题:1„„.2„„.Our team here reviewed the newest SCM policy and has following concerns:1„„.2„„.我们阅读了最新的供应链管理政策,做出如下考虑:1„„.2„„.Here are some more questions/issues for your team:1„„.2„„.以下是对你们团队的一些问题:1„„.2„„.The current status is as following: 1„„ 2„„
目前数据如下: 1„„ 2„„
Some items need your attention:1„„.2„„.以下方面需提请注意:1„„.2„„.7.Raise question 提出问题
I have some questions about the report XX-XXX 我对XX-XXX报告有一些疑问。
For the assignment ABC, I have the following questions:„
就ABC协议,我有以下几个问题:„„ 8.Proposal 提议
For the next step of platform implementation, I am proposing„
关于平台启动的下一步计划,我有一个提议„„
I suggest we can have a weekly project meeting over the phone call in the near future.我建议我们就一周项目开一个电话会议。
Achievo team suggest to adopt option A to solve outstanding issue„„ Achievo团队建议应对突出问题采用A办法。9.Thanks note 感谢信
Thank you so much for the cooperation感谢你的合作!Thanks for the information 谢谢您提供的信息!I really appreciate the effort you all made for this sudden and tight project.对如此紧急的项目您做出的努力我表示十分感谢。Thanks for your attention!谢谢关心!Your kind assistance on this are very much appreciated.我们对您的协助表示感谢。Really appreciate your help!非常感谢您的帮助!10.Apology 道歉
I sincerely apologize for this misunderstanding!对造成的误解我真诚道歉!I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.
第四篇：英文Email(二)
申请留学
Dear Sir or Madam,I would like to apply for admission to your university as a Master's student in Applied Economics next September.I am in my fourth year of undergraduate studies at Peking University at present, and I will receive a Bachelor of Arts in Economics in July.It has been my dream to pursue graduate studies at the University of Pennsylvania, an institution well-known for its excellent faculty and students as well as the strong leadership in the field of economics.I am confident that I would benefit a lot from the rich academic and cultural community of your university.As requested, I have sent two letters of recommendation, an original copy of my university transcript, and a copy of my TOEFL certificate.Please also find attached my completed application form.Thank you very much for your consideration.I look forward to hearing from you soon.Sincerely yours,David Wang
亲爱的敬启者：
我想申请贵校明年九月开学的应用经济学硕士课程。
我现在是一名北京大学的大四学生，将于今年七月份获得经济学学士学位。能去宾夕法尼亚大学读研究生一直是我的梦想。贵校教员和学生都相当优秀，而且贵校在经济学领域里享有极高的声誉。我相信我将在这个富有学术和文化气息的校园里受到熏陶，受益匪浅。
我已经按照贵校的要求，将两份推荐信、一份大学成绩单正本，以及一份托福成绩单副本寄出。入学申请表请参见附件。
非常感谢您对我的申请予以考虑。期待能尽快收到您的回复。
大卫 · 王 敬上
申请宿舍
Dear Boss,I am writing to you for solving a problem.My name is Alvin Hsu, a new staff member of the company.I come from Yunlin County, and came to the city alone, where is completely strange to me.I have no relatives here and I have no money to rent a house.It is definitely difficult for me to get accommodations.I sincerely hope that the company could help solve my big problem.I hereby apply for a dormitory.Expecting your approval!
Truly yours,Alvin Hsu
亲爱的老板：
我写信给您是为了解决一个问题。
我是公司的新进员工许艾文。我来自云林县，现在一个人来到这个对我完全陌生的城市，在这我没有亲戚，也没有钱租房子。住宿对我来说真的很困难，我诚挚地希望公司能够帮助我解决这个大难题，特此向老板申请宿舍。
希望老板批准！
许艾文 敬上
请假
Dear Boss:
I am afraid that I have to tell you the bad news.Something incredible happened to me last weekend.I had a car accident and thus broke my legs.Therefore, I have to inform you that maybe I cannot go to work in the next few weeks because of this serious accident.So I want to ask for a month's leave.Thank you for your consideration and I'm expecting your approval.Enclosed herewith is my X-ray photo for verification.Sincerely yours,Nancy Li
亲爱的老板：
很抱歉，我要告诉您一个坏消息。
这个周末我发生了一件令人无法置信的意外，我出了车祸，并且弄断了腿。所以我必须通知您，由于这个严重的意外，我可能在接下来的几个星期内无法到公司上班。特向您请一个月的假。望您考虑并予以批准。
随信附上我的 X 光照片以兹证明。
南希 · 李 敬上
申请汇款
Dear Bank of Taiwan, Tunhua Branch,I hereby request you to effect the following remittances subject to the conditions overleaf, which I have read and agreed to be bound by.T/T M/T D/D
Date
Amount
Name of Beneficiary
Address of Beneficiary
Name of Remitter
Address of Remitter
Remarks
Signature
In payment of the above remittance, please debit my account with you.致台湾银行敦化分行：
本人已阅读并同意遵守此页背面所列条款，兹委托贵行据此办理下列汇款。电汇 信汇 票汇
日期
金额
收款人姓名
收款人地址
汇款人姓名
汇款人地址
备注
签名
上述汇款支付办法，从本人在贵行开立的账户中扣除。
Dear Commissioner of Patents and Trademarks,(Corporate Name)
(State or Country of Corporation)
(Business Address)
The above identified applicant has adopted and is using the trademark shown in the accompanying drawing for(common, usual or ordinary name of goods)and requested that such mark be registered in the United States Patent and Trademark Office on the Principal Register established by the Act of July 5, 1946.The trademark was first used on the goods on(Date);was first used in(Type of Commerce)commerce on(Date);and is now in use in such commerce.The mark is used by applying it to(manner of application, such as the goods or labels affixed to the product).Five specimens showing the mark as actually used are presented herewith.Corporate Name
By：(Signature of Corporate Officer and Official Title)
亲爱的专利商标局局长：
（公司名称）
（公司所在州或国家）
（公司地址）
上述申请人已经并正将附图中展示的商标用于（商品通用名称），现请求美国专利商标局
根据 1946 年 7 月 5 日通过的法案而建立的商标目录上注册该商标。该商标于（日期）第一次用于该商品，于（日期）第一次使用于（贸易类型），且现在仍在该贸易中使用。
该商标采取（使用方式，例如在产品上附标签）用在商品上。现附上 5 份样品，显示商标的实际使用情况。
公司名称
由：（公司官员姓名及正式职务）
Dear Sirs,Thank you for your letter of June 18 enclosing details of your terms.According to your request for opening an irrevocable L/C, we have instructed Mega International Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep.20.Please inform us by fax when the order has been executed.Thank you for your cooperation!
Sincerely yours,ABC Company
敬启者：
非常感谢贵方 6 月 18 日有关条款详细情况的来信。根据你方要求开立不可撤销信用证，我方已经通知兆丰国际商业银行开立金额为 5 万美元的信用证，有效期至9 月 20 日。当你方执行订单时，请传真告知我方。
谢谢您的合作！
ABC公司 谨上
申请许可证
Dear President of CECA,I, Min Li, do hereby apply for a license to display the trademark of CECA, “COOL” at my place of business located at Felicity Street 520, in the Tang city.This application is in accordance with the regulations of the CECA.I am cognizant of the regulations of CECA that govern the display of said trademark and the manner of conducting business, and I agree to abide by such regulations at all times.Sincerely yours,Min Lee
亲爱的中国电子元件行业协会会长：
本人，李民，在此郑重申请中国电子组件行业协会商标使用许可证，以便获准在位于唐城幸福大街520 号的公司所在地展示“COOL”商标。
本申请系依据中国电子组件行业协会条例提出。本人清楚协会对上述商品展示和业务经营模式的规范条例，并同意永久遵守这些条例。
李民 谨上
Dear Loan Section Head,I'm writing this letter in applying for 150,000 dollars from your bank for opening a Japanese cuisine restaurant.I've carried out a survey and found that there is only a small restaurant selling
Japanese foods.The potential Japanese food market is large and we have sufficient customers.What's more, we have employed excellent cooks that can ensure the
quality of the meal.The loan money will be used in the inner decoration.My partner, Peter and I will provide real estate of our families that worth 200,000 dollars as guaranty.Leading us the loan will prove a wise choice.Please consider our application seriously and we are looking forward to your response!
Sincerely yours,Ted Green
亲爱的贷款部门经理：
我写这封信是为了向贵行申请十五万美元的贷款来开一家日本餐馆。
我已经做了一下调查，发现这里只有一家很小的日式餐馆。日式餐饮的潜在市场非常的大，并且我们有充足的客源。此外，我们有很棒的厨师来确保餐饮的品质。申请的贷款将用于室内装潢。我的合伙人彼得和我将会提供我们价值二十万美元的房产作为担保。贷款给我们是明智的选择，请慎重考虑我们的申请，并期待您的答复！
泰德 · 格林 谨上
申请留学
Dear Mr.Miller,I am writing to you for a big plan!
I am the supervisor of Research and Development Department.In order to improve my professional skill and offer better service for our company, I think I need to learn more about current international cutting-edge technology.I hereby advance an application for further study abroad.I will ensure to study hard and come back to contribute more for our company's
prosperous future!Your decision may affect our tomorrow.Please consider carefully.Expecting your support!
Sincerely yours,Betty
亲爱的米勒先生：
您好！我写信给您是为了一个大计划！
我是研发部的主管，为了提高职业技能以便能提供公司更好的服务，我认为我需要学习当下国际上的尖端科技，特此向您提出出国进修的申请。
我保证会努力学习，回来为公司的繁荣做出更大的贡献。您的决定可能会影响公司的未来，请慎重考虑。
期望您的支持！
贝蒂 谨上
申请调换部门
Dear Sir or Madam,This is Chrissie Snow from Administrative Department.I have worked here for 6 months since May 2, 2008.I am always working very hard in my post and doing my best to pursue perfection.I love our company, and I really hope I could have long-term development here.Therefore, I want to know the company overall.As the Market Department is the leading department, which is in charge of the main business, I want to enter this department to learn more.I promise I will work as hard in the new department as in my current department.I desperately expect your permission!
Sincerely yours,Chrissie Snow
亲爱的敬启者：
我是行政部门的克丽丝 · 史诺，于 2008 年 5 月 2 日开始在这个部门工作，至今已有 6 个月的时间了。工作中，我始终坚持努力工作，每项工作都力求完美。
我很热爱我们公司，并希望能够在这里得到长远的发展，所以我想了解公司更多部门的工作。行销部是公司的主要部门，负责公司的主要业务，我希望公司能够同意我前往这个部门学习，我一定会像在现在这个部门一样努力工作。
热切盼望您的批准！
克丽丝 · 史诺 敬上
第五篇：外贸业务全套英文Email邮件(转)
Dear fazal：
Thank you for your letter.We are supply customers energy conservation and automatic and driving products with multi-functions, such as frequency inverter, servo motor and drive, motor environmental energy saver.We take this opportunity to write to you with a view to set up friend business relations with you.My skype is teletionsales。Yours faithfully Michael
外贸业务全套英文邮件范文（转）交易的第一步
1.向顾客推销商品
Dear Sir: May 1, 2001
Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world.Reports from users confirm what we knew before it was put on the marketthat it is the best mountain bike available.Enclosed is our brochure.Yours faithfully
2.提出询价
Dear Sir: Jun.1, 2001
We received your promotional letter and brochure today.We believe that your would do well here in the U.S.A.Kindly send us further details of your prices and terms of sale.We ask you to make every effort to quote at competitive prices in order to secure our business.We look forward to hearing from you soon..Truly
3.迅速提供报价
Dear Sir: June 4, 2001
Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike.It gives us great pleasure to send along the technical information on the model together with the catalog and price list.After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand.We look forward to the opportunity of being of service of you.交易的契机
4.如何讨价还价
Dear Sir: June 8, 2001
We have received your price lists and have studied it carefully.However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer.You should note that some price cut will justify itself by an increase in business.We hope to hear from you soon.Yours truly
5-1 同意进口商的还价
Dear Sirs: June 12, 2001
Thank you for your letter of June the 8th.We have accepted your offer on the terms suggested.Enclosed our will find a special price list that we believe will meet your ideas of prices.You should note that the recent advances in raw materials have affected the cost of this product unfavorably.However, for your order we have kept our prices down.Sincerely
5-2 拒绝进口商的还价
Dear Sirs: June 12, 2001
Thank you for your letter of June the 8th.We regret that we cannot meet your terms.We must point out that the falling market here leaves us little or no margin of profit.We must ask you for a keener price in respect to future orders.At present the best discount offered for a quantity of 200 is 5%.Our current situation leaves us little room to bargain.We hope you will reconsider the offer.Truly
6.正式提出订单
Dear Sir: June 15, 2001
We have discussed your offer of 5% and accept it on the terms quoted.We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September.The enclosed order is given strictly on this condition.We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly
7.确认订单
Dear Sir: June 20, 2001
Thank you very much for your order of June 15 for 200 Deer Mountain Bikes.We will make every possible effort to speed up delivery.We will advise you of the date of dispatch.We are at your service at all times.Sincerely
8.请求开立 信用证
Gentlemen: June 18, 2001
Thank you for your order No.599.In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor.This account shall be available until Sep.20.Upon arrival of the L/C we will pack and ship the order as requested.Sincerely
9.通知已开立 信用证
Dear Sir: June 24, 2001
Thank you for your letter of June 18 enclosing details of your terms.According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep.20.Please advise us by fax when the order has been executed.Sincerely
10.请求 信用证 延期
Dear Sir： Sep.1, 2001
We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory.We are afraid that your L/C will be expire before shipment.Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30.Sincerely
11.同意更改信用证
Gentlemen: Sept.5, 2001
We received your letter today and have informed our customers of your situation.As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30.Please keep us abreast of any new development.Sincerely
回复客户投诉的信函范文
客户投诉我们的同事工作效率和理解能力低下：
Michael:
I appreciate if u get involve with Jane，she is not following po's instructions and get back to us in the same subject with difference.Last week was Vet certificates，then Bill of ladings explanations，now is packaging when we are attaching all e-mail's for you and her reference which is been discussed to be use on 3 months.We want to continue and trust in oiur relationship but it's issues which has to be stop.I will appreciate if you come back to us with a determination for the future.Thanks，第一次草拟的回复如下(没发给客人)： Re.the balance of packaging
It’s our fault that we did not explain well and cause the confusion.When we advised 3 months in the early email，we meant to ship these packaging in 3 months，and when we talked about 1 month，we meant to receive your order for these packaging in 1 month，but the ship date can be Nov.Pls advise if you will be able to place the order in 1 month or you need more time.We will also improve and take care in future communication.Thank you.Re.The communication efficiency
We review the emails of these days.For the email back and forth，we think the most important reason is because we do not know well about your company internal organization and each person’s work scope，so sometimes we do not address the right person to clarify our questions，and the message we received from different people is not consistent.We got this problem when we got back to you for Vet and BL.Pls advise your company internal organization’s function，and we can contact the right person in future communication.Thank you.Apology again for any inconvenience.We will take care and improve our communication in future.修改以后，最终发给客人的版本： Re.the balance of packaging
Sori for inconsistent info we provided and confuse you.When we advised 3 months in the early email，we meant to ship these packaging in 3 months，and when we talked about 1 month，we meant to receive your order for these packaging in 1 month，but the ship date can be Nov or later.Pls advise if you will be able to place the order in 1 month? We will provide consistent info and prevent confusion in future.Thank you.Re: The communication efficiency
We did notice it take too many back and forth communication on B/L & Vet，it sounds to me that our people don’t know well about your internal organization，we address question to improper people which come back inaccurate info and bring confusion to us，this create lots of unnecessary back and forth communication & make both parties loss efficiency.In order to improve communication efficiency，could you pls advise who we should address for below area;
1.PO placement，PI(We notice both Mislay and Angela place Pos.)
2.Any question related to PO
3.logistic & Customs clearance，including import permit，Shipping document / Vet Document，etc.4.New product development
5.Packaging & artwork approval
6.Production sample approval
7.Accounting(We suppose we should contact Michael Reid，pls double cfm)
Again，apology for inconvenience.We will improve communication efficiency in future.? 外贸函电范文汇总
【世贸人才网：国际贸易商务人才门户 更新时间： 2007-02-26 】 【打印】【关闭】 外贸函电书写基本原则
一、Courtesy 礼貌
语言要有礼且谦虚，及时地回信也是礼貌的表现。例如：
We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog.We wish to draw your attention to a special offer which we have made in it.You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 May.二、Consideration 体谅
写信时要处处从对方的角度去考虑有什么需求，而不是从自身出发，语气上更尊重对方。例如：
“You earn 2 percent discount when you pay cash.We will send you the brochure next month.”就比 “We allow 2 percent discount for cash payment.We won't be able to send you the brochure this month.” 要好。
三、Completeness 完整
一封商业信函应概况了各项必需的事项，如邀请信应说明时间、地点等，确忌寄出含糊不清的信件。
四、Clarity 清楚
意思表达明确，要注意：
（一）避免用词错误：
例如：As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly direct services.此处bimonthly有歧义：可以是twice a month 或者once two month.故读信者就迷惑了，可以改写为：
1.We have two direct sailings every month from Hong Kong to San Francisco.2.We have semimonthly direct sailing from Hong Kong to San Francisco.3.We have a direct sailing from Hong Kong to San Francisco.（二）注意词语所放的位置： 例如：
1.We shall be able to supply 10 cases of the item only.2.We shall be able to supply 10 cases only of the item.前者则有两种商品以上的含义。
（三）注意句子的结构： 例如：
1.We sent you 5 samples yesterday of the goods which you requested in your letter of May 20 by air.2.We sent you, by air, 5 samples of the goods which you requested in your letter of May 20.五、Conciseness 简洁
（一）避免废话连篇： 例如： 1.We wish to acknowledge receipt of your letter...可改为：We appreciate your letter...2.Enclosed herewith please find two copies of...可改为: We enclose two copies of...（二）避免不必要的重复：
（三）短句、单词的运用：
Enclosed herewith----->enclosed at this time----->now due to the fact that----->because a draft in the amount of $1000----->a draft for $1000
六、Concreteness 具体
七、Correctness 正确
外贸函电:约定 约定
Appointments Dear Mr./ Ms., Mr.John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m.about the opening of a sample room there.Please let us know if the time is convenient for you.If not, what time you would suggest.Yours faithfully 约定
尊敬的先生/小姐，我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点 拜访您。
请告知这个时间对您是否方便。如不方便，请建议具体时间。您诚挚的
外贸英语函电范文 外贸函电
Foreign Economic Relations & Trade Committee of What City Address: 地址略-------Tel: 电话号码略
Fax: 传真号码略________ To: Ms Jaana Pekkala, Consultant for China Swiss Organization for Facilitating Investments Fax: +41-1-249 31 33 Total pages of this fax: 2 _________________________ Dear Ms Jaana Pekkala, We understand from The Swiss Business Guide for China that your organization is helping Swiss firms in seeking opportunities of investing in China and business cooperating with Chinese partners.To establish business relations with your organization and attract Swiss companies' investment here in What, We write to introduce our city, the city of What, as one of the open cities in Liaoning Province, China and also ourselves, Foreign Economic Relations & Trade Committee of What, as a What government initiative to facilitate business relationship with foreign companies.Our committee provides advice and assistance to What firms seeking to export their services, goods to foreign areas and import goods and services abroad.We also assist Whatfirms in establishment of joint ventures and carry the procedures for examination and approval of joint ventures and foreign sole investment firms.Our Committee can provide What companies with information on the world market and specific commercial opportunities as well as organize trade missions, seminars and business briefings.Our committee facilitates and encourages investment from other countries into targeted sectors of What economy and maintains active promotion of What through its network of contacts in domestic and abroad areas.Nowadays, we are seeking foreign investment in the field of capital construction, such as improving of tap water system and highway construction.Also, we are setting up a tannery zone in Tong'erpu, the largest leather clothes producing and wholesaling base in North China.We invite Swiss companies with most favorable polices to set up their firms in any form on tanning, leather processing and sewage treatment.Any information on investment projects into What and on business cooperation with firms in What is highly appreciated and will be pass on to anyone who have approached us with interest in similar project.You are also invited to our city for investigation and business tour.Should you have any questions, please fell free to contact us.Thank you for your attention and looking forward to your prompt reply.Sincerely yours, Qiming Di Commercial Assistant For Foreign Economic Relations & Trade Committee of What City
外贸英语函电范文:邀请与答复 外贸函电:邀请与答复
Invitation and Reply Dear Mr./ Ms, We should like to invite your Corporation to attend the 2000 International Fair which will be held from August 29 to September 4 at the above address.Full details on the Fair will be sent in a week.We look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully 尊敬的先生/小姐，在上述地址，我们想请贵公司参加于八月二十九日到九月四日举办的2000国际商品交易会，关于交易会的
详情我们一周内将寄给你。希望不久能收到你的来信，并能来参加。您诚挚的肯定答复
Dear Mr./ Ms, Thank you for your letter of June 28 inviting our corporation to participate in the 2000 International Fair.We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr.Li will be in your city from July 2 to 7 to make specific arrangements and would very much appreciate your assistance.Yours faithfully 尊敬的先生/小姐，感谢六月二十八日来信邀请我们公司参加2000国际商品交易会。我们乐于参加并计划展示我们前几年生产 的电子设备。李先生将于七月二日至七日去你市做具体安排，非常感谢你的协助。你诚挚的
否定的答复 Dear Mr./ Ms, Thank you very much for your invitation to attend the 2000 International Fair.As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully 尊敬的先生/小姐，非常感谢您邀请我们参加2000国际商品交易会。由于我们将于同一时间到你市新开一家维修店，非常抱歉 我们不能前去。
希望以后在某些场合见到您。您诚挚的
外贸函电:祝贺信
Congratulation letter 1 Dear Mr./ Ms, On the occasion of the 35th anniversary of your National Day, please accept our heartiest congratulations.May the trade connections between our countries continue to develop with each passing day!Yours faithfully 尊敬的先生/小姐，值此国庆三十五周年之际，请接受我们最真诚的祝贺。愿我们两国之间的贸易联系持续发展。你诚挚的
Congratulation letter 2 Dear Mr.Minister Allow me to convey my congratulations on your promotion to Minister of Trade.I am delighted that many years service you have given to your country should have been recognized and appreciated.We wish you success in your new post and look forward to closer cooperation with you in the development of trade between our two countries.Sincerely 尊敬的部长先生，请允许我向您升任贸易部长表示祝贺。多年来你对国家的贡献被认可，欣赏，我非常高兴。我们祝愿您在 新的职位取得成功，期待我们两国在贸易发展上进一步合作。诚挚的
回信
Dear Mr./ Ms, Thank you for your letter conveying congratulations on my appointment.I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future.Sincerely 尊敬的先生/小姐，感谢你来信对我的任命表达的祝贺。我也感谢您对我的工作给予的支持，并期望未来能有更好的合作。诚挚的
外贸函电:咨询
Consultation Dear Mr./ Ms, We are much concerned that your sales in recent months have fallen considerably.At first we thought this might be due to a slack market, but on looking into the matter more closely, we find that the general trend of trade during this period has been upwards.It is possible that you are facing difficulties of which we are not aware.If so, we would like to know what we can do to help.We, therefore, look forward to receiving from you a detailed report on the situation and suggestions as to how we may help in restoring our sales to their former level.Yours faithfully 咨询
尊敬的先生/小姐：
我们非常关心你方销售近几个月大幅度下降。开始我们以为是市场疲软，但仔细研究问题，我们发现过去
这段时间贸易的总趋势是上升的。有可能你方面临我方还不知道的困难，如是这样，我方想知道是否能帮
助什么。我们期望收到关于问题的详细报告，及建议我们怎样帮助才能把销售恢复到原来的水平。您诚挚的
建立与发展关系函电 们从我驻巴基斯坦使馆商务参赞处得悉贵公司的名称和地址，现借此机会与你方通信，意在建立友好业务 关系。
我们是一家国营公司，专门经营台布出口业务。我们能接受顾客的来样定货，来样中可具体需要产品 的花样图案，规格及包装装潢的要求。
为使你方对我各类台布有大致的了解，我们另航寄最新的目录供参考。如果你方对产品有兴趣，请尽
快通知我方。一俟收到你方具体询盘，即寄送报价单和样本。
盼早复。
SPECIMEN：INTRODUCING BUSINESS OPERATION
Dear Sirs，RE:TABLECLOTH
We have your name and adress from the Commercial Office of Chinese Embassy in Pakistan.We take this opportunity to write to you with a view to set up friend business relations with you.We are a state-owned company dealing specially with the export of tablecloth.We are in a position to accept orders according to the customer's spmples.In the customer's spmples,request about the assorted pattern,specification and package of the needed goods can be indicated particularly.In order to give you a gengral idea of various kinds of the table-cloth we are handling,we are airmailing you under separate cover our latest catalogue for your reference.Please let us know immediately if you are interested in our products.We will send you our price list and sample to you as soon as we receive your specific inquiry.Looking forward to your early reply,we are.Yours faithfully
范文2求建立直接贸易关系
寻求建立贸易关系
我们和____交往多年,承他向我们推荐了贵公司。
目前，我们专门从事____地区的贸易,但尚未与贵公司有贸易交往。
由于我们对推销____感兴趣，故特致函，以求能早日与贵方建立直接的贸易关系。
我们期待贵方能寄来你们有兴趣出售的各种_____（货物）的详细说明和外销价格。我们将愉快地调
查我方市场可能销售的情况。
另一方面，若贵公司愿从我方购买产品，承蒙关照，请将你们感兴趣的货物逐项列表，一并寄来，以
便视我方供货能力，向贵公司提供一切所需的资料。
盼早日赐复。
范文3接受推荐客户
同意建立业务关系
谢谢贵公司5月7日来函，非常感谢____向你推荐了我们。承作为_____的出口商，你愿意与我们建立
直接贸易关系，这恰巧与我们的愿望一致。我们非常愉快地答复你对____所需要的资料。所附上的商品样
车，将会给你提供一套完整的各种货物的详细说明和出售价格。
目前，我们对混纺人造纤维感兴趣，如蒙贵公司寄来商品目录、样车以及有关需要的资料，便于我们
熟悉贵公司的供货用料和质量情况，将不胜感激。
我们保证，如果贵公司货物的质量及价格均具有竞争性，我方将大量订货。
欣然等候贵方通知。
范文4恢复业务往来
恢复业务往来
回顾去年贵我双方业务往来的记录，我们发现已很久未获贵公司的订单了。想来贵公司仍在经营我公
司的商品，请告知最近贵方推销打算和意图为感。如果你们对我公司在订货方面有什么意见或建议，请予
提出，以便我们慎重研究。你们必定乐于得悉我们的产品在工艺和包装方面都已做出了一系列的改进，现
特邮寄若干贵公司过去订货的新型式样品。当你们收到后，将会发现这些新型式很符合贵方要求，并将导
致贵我之间友好业务联系的恢复和发展。希望得到你们积极的响应。
范文5介绍商检业务
介绍商品检验情况
我们很高兴在此信中向贵方介绍我国商品检验方面的情况。
我国商品检验局是独立的检验机构，凡国家规定检验的进出口商品以及合同规定检验的商品，都由商
品检验局检验并出具证书。海关监管凭商检合格证书验放。商品检验局还接受对买方、卖方、运输和保险
部门申请的公证鉴定工作，如重量鉴定，残损鉴定，船舱检验。监督装卸，货载衡量，产地、价值、包装
证明，签封样品等，并出具证明。
为确保买卖双方利益，对出口商品允许买方在合同规定期限内复验。如发现质量、数量上有问题，买
方可凭第三者检验机构的证明向我出口公司提出异议。
我国商品检验局与国外检验机构已逐步建立相互委托的业务关系。此间商品检验局可以接受国外检验
机构或对外贸易关系人的委托，办理在我国的检验工作，也可委托国外检验机构为我们在国外办理检验。
你们如有询问，定会给予重视。
范文6介绍海关情况
介绍海关情况
我国进出国境的货物、运输工具、行李物品都由我国海关监督管理。所有进出国境的货物必须经过海
关查验放行后，货物才可以提取或装运。对出口货物的查验，一般是查验进出口许可证件。但对应进行商
品检验、动植物检疫、药物检验或者其他管制的货物，还必须查验有关主管机关签发的证件，例如出口法
定商检的货物就必须凭商检证核放。
凡经准许进出我国国境的货物，均应按照海关进出口税则，由海关计征进口税或出口税。进口货物以
到岸价格为完税价格；出口货物以离岸价格除去出口税为完税价格。
? 外贸函电:中英文函电范文对照
【世贸人才网：国际贸易商务人才门户 更新时间： 2006-06-14 】 【打印】【关闭】
外贸函电:回信
外贸函电:回信（英文版）
Dear Mr./ Ms，Thank you for your letter conveying congratulations on my appointment.I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future.Sincerely
外贸函电:回信（中文版）
尊敬的先生/小姐，感谢你来信对我的任命表达的祝贺。我也感谢您对我的工作给予的支持，并期望未来能有更好的合作。
诚挚的
外贸函电：回复投诉
外贸函电：回复投诉（英文版）
May 2000
Kee & Co., Ltd
Regent Street
London, UK
Dear Sirs:
Thank you for your letter of 20 May referring to your order no.252.We are glad to hear that the consignment was delivered promptly.We regret, however, that case no.46 did not contain the goods you ordered.We have investigated the matter and find that we did make a mistake in putting the order together.We have arranged for the correct goods to be dispatched to you at once.The relevant documents will be mailed to you as soon as they are ready.Please keep case no.46 and its contents until called for by our agents who have been informed of the situation.We apologize for the inconvenience caused by our error.Yours faithfully，Tony Smith
Chief Seller
外贸函电：回复投诉（中文版）
——先生:
多谢五月二十日有关第252号定单的来信。得悉货物及时运抵，感到高兴。
有关第46号箱错运货物一事，在此向贵公司致歉。经调查，发现装运时误将货物同放，所以有此错失。
该缺货已安排即时发运，有关文件准备好后会立即寄出。
错运的货物烦请代存，本公司已知会代理商，不日将与贵公司联络。
因此失误而引致任何不便，本公司深感歉意。
销售部主任
托尼.斯密思谨上
2000年5月20日
外贸函电：错运货物的回复
外贸函电：错运货物的回复（英文版）
May 2000
Kee & Co., Ltd
Regent Street
London, UK
Dear Sirs:
Thank you for your letter of 20 May regarding your order no.645.We are sorry to learn that there was a mix-up in your order.We are now sending the consignment to you by airfreight.It should be with you within a week.The necessary documentation will be sent under separate cover.Please hold the goods which were wrongly shipped for collection.We offer our sincere apologies for the delay.Should you have any further problems, please do not hesitate to contact us immediately.Yours faithfully，Tony Smith
Chief Seller
外贸函电：错运货物的回复（中文版）
——先生:
五月二十日有关第645号定单的来信收到。
得知错运货物，本公司感到抱歉。正确的货物已安排空运，应于一周内运抵。有关文件将加函寄上。
烦请暂存错运给贵方的货物。
如有任何疑问，欢迎与本公司联络。对于是次错失，谨再次表示歉意。
销售部主任
托尼.斯密思谨上
2000年5月20日
外贸函电范文汇总(1)范文, 函电, 外贸, 汇总 外贸函电书写基本原则
一、Courtesy 礼貌语言要有礼且谦虚，及时地回信也是礼貌的表现。例如： We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog.We wish to draw your attention to a special offer which we have made in it.You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 May.二、Consideration 体谅写信时要处处从对方的角度去考虑有什么需求，而不是从自身出发，语气上更尊
重对方。例如： “You earn 2 percent discount when you pay cash.We will send you the brochure next month.”就比 “We allow 2 percent discount for cash payment.We won't be able to send you the brochure this month.” 要好。
三、Completeness 完整一封商业信函应概况了各项必需的事项，如邀请信应说明时间、地点等，确忌寄
出含糊不清的信件。
四、Clarity 清楚意思表达明确，要注意：
（一）避免用词错误：例如：As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly direct services.此处bimonthly有歧义：可
以是twice a month 或者once two month.故读信者就迷惑了，可以改写为： 1.We have two direct sailings every month from Hong Kong to San Francisco.2.We have semimonthly direct sailing from Hong Kong to San Francisco.3.We have a direct sailing from Hong Kong to San Francisco.（二）注意词语所放的位置：例如： 1.We shall be able to supply 10 cases of the item only.2.We shall be able to supply 10 cases only of the item.前者则有两种商品以上的含义。
（三）注意
句子的结构：例如： 1.We sent you 5 samples yesterday of the goods which you requested in your letter of May 20 by air.2.We sent you, by air, 5 samples of the goods which you requested in your letter of May 20.五、Conciseness 简洁
（一）避免废话连篇：例如： 1.We wish to acknowledge receipt of your letter...可改为：We appreciate your letter...2.Enclosed herewith please find two copies of...可改为: We enclose two copies of...（二）避免不必要的重复：
（三）短句、单词的运用：
Enclosed herewith----->enclosed at this time----->now due to the fact that----->because a draft in the amount of $1000----->a draft for $1000
六、Concreteness 具体
七、Correctness 正
确 外贸函电:约定约定
Appointments Dear Mr./ Ms., Mr.John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m.about the opening of a sample room there.Please let us know if the time is convenient for you.If not, what time you would suggest.Yours faithfully 约定 尊敬的先生/小姐，我们的
总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于六月3日下午2：00点拜访您
。请告知这个时间对您是否方便。如不方便，请建议具体时间。您诚挚的 外贸英语函电范文外贸函电
Foreign Economic Relations & Trade Committee of What City Address: 地址略-------Tel: 电
话号码略
Fax: 传真号码略________ To: Ms Jaana Pekkala, Consultant for China Swiss Organization for Facilitating Investments Fax: +41-1-249 31 33 Total pages of this fax: 2 _________________________ Dear Ms Jaana Pekkala, We understand from The Swiss Business Guide for China that your organization is helping Swiss firms in seeking opportunities of investing in China and business cooperating with Chinese partners.To establish business relations with your organization and attract Swiss companies' investment here in What, We write to introduce our city, the city of What, as one of the open cities in Liaoning Province, China and also ourselves, Foreign Economic Relations & Trade Committee of What, as a What government initiative to facilitate business relationship with foreign companies.Our committee provides advice and assistance to What firms seeking to export their services, goods to foreign areas and import goods and services abroad.We also assist Whatfirms in establishment of joint ventures and carry the procedures for examination and approval of joint ventures and foreign sole investment firms.Our Committee can provide What companies with information on the world market and specific commercial opportunities as well as organize trade missions, seminars and business briefings.Our committee facilitates and encourages investment from other countries into targeted sectors of What economy and maintains active promotion of What through its network of contacts in domestic and abroad areas.Nowadays, we are seeking foreign investment in the field of capital construction, such as improving of tap water system and highway construction.Also, we are setting up a tannery zone in Tong'erpu, the largest leather clothes producing and wholesaling base in North China.We invite Swiss companies with most favorable polices to set up their firms in any form on tanning, leather processing and sewage treatment.Any information on investment projects into What and on business cooperation with firms in What is highly appreciated and will be pass on to anyone who have approached us with interest in similar project.You are also invited to our city for investigation and business tour.Should you have any questions, please fell free to contact us.Thank you for your attention and looking forward to your prompt reply.Sincerely yours, Qiming Di Commercial Assistant For Foreign Economic Relations & Trade Committee of What City 外贸英语函电范文:邀请与答复外贸函电:邀请与答复 Invitation and Reply Dear Mr./ Ms, We should like to invite your Corporation to attend the 2000 International Fair which will be held from August 29 to September 4 at the above address.Full details on the Fair will be sent in a week.We look forward to hearing from you soon, and hope that you will be able to attend.Yours faithfully 尊敬的先生/小姐，在上述地址，我
们想请贵公司参加于八月二十九日到九月四日举办的2000国际商品交易会，关于交易会的详情我们一周内
将寄给你。希望不久能收到你的来信，并能来参加。您诚挚的 肯定答复 Dear Mr./ Ms, Thank you for your letter of June 28 inviting our corporation to participate in the 2000 International Fair.We are very pleased to accept and will plan to display our electrical appliances as we did in previous years.Mr.Li will be in your city from July 2 to 7 to make specific arrangements and would very much appreciate your assistance.Yours faithfully 尊敬的先生/小
姐，感谢六月二十八日来信邀请我们公司参加2000国际商品交易会。我们乐于参加并计划展示我们前几
年生产的电子设备。李先生将于七月二日至七日去你市做具体安排，非常感谢你的协助。你诚挚的 否定 的答复 Dear Mr./ Ms, Thank you very much for your invitation to attend the 2000 International Fair.As we are going to open a repair shop in your city at that time, we are sorry that we shall not be able to come.We hope to see you on some future occasion.Yours faithfully 尊敬的先生/小姐，非常感谢您邀请我们参加2000国际商品交易会。由于我们将于同一时间
到你市新开一家维修店，非常抱歉我们不能前去。希望以后在某些场合见到您。
退货英语表达
若非商品瑕疵我们并不接受退货，而瑕疵品将依照您的意愿替换（若尚有存货）或是退款。We do not accept merchandise for return unless items are defective, in which case they will be replaced, subject to availability, or refunded at buyers discretion.若因商品质量或由于我们的失误而导致的退货,将会保证得到100%的退款。If the return is caused by the product quality or the mistake from us, you will be guaranteed to get 100% refund.我们提供90天的退货保证。
We offer a 90-day return policy.礼品不设退货或退换现金。
Gifts redeemed are non-returnable and cannot be exchanged for cash.有关退货事宜，请与您的产品供应商或售货商接洽。
Contact your products supplier or vendor for return instructions.如果达成退货退款协议，本店铺会收取货品退回运费。我们在收到退回货物后，会退回款项。If we have refunds agreements, you will be responsible for the return shipping charges.The balance will be refunded back to you after we receive the items.货到付款英文
我公司坚持货到付款，不打任何折扣。
We insist on payment in cash on delivery without allowing any discount.这是一家现金净流入的企业现金收入很稳定的企业，客户是货到付款，而供应商们发货后30日内就支付。
It was a cash positive business whereby clients pay cash-on-delivery and suppliers are paid 30 days after delivery.我们暂时只接受货到付款，不便之处，敬请原谅。客户于收货时请用现金付款。We accept Cash On Delivery only up to this moment.Sorry for any inconvenience caused.我公司不接受货到付款的支付方式，但可以考虑随单付款的支付方式。We won''t accept payment in cash on delivery, but may consider payment in cash with order.通常我们接受即期信用证付款或电汇。我们从不接受货到付款的办法。We usually accept payment by L/C at sight draft or by T/T in advance, but never by C.O.D.成交价格英文
purchase price 成交价 例句：
The purchase price is five million and eight hundred thousand dollars.成交价是港币五百八十万元。The purchase price figures out at about seven million dollars.成交价合计为7000万美元左右。
concluded price 成交价格 例句：
To have this business concluded, you need to lower your price at least by 3%.为达成这笔交易，你方应至少减价3%。
Once the price had been agreed, a deal was quickly concluded.价格一经商定，交易很快就达成了。
knocked down price 例句：
If was the last one they had and they sold it me at a knockdown price.这是他们手中的最后一个，他们以低价卖给了我。
英语购物用语
请给我看看这件。
Show me this one, please.Please show me this one.这个多少钱？
How much is that worth? How much, please? What does it cost? What do you charge for it? How much do you sell it for?
可以便宜一点吗？
Could you reduce the price a little? Could you come down a bit? Any chance of a lower price from you?
我试穿一下可以吗？ Could I try it on? May I try it on?
我买下了。I’ll take it.英文信范文一篇（写作提示）
英文信范文一篇
1234 Main Street XXX city, 12345 U.S.A.January 01, 2007-7-17
(Salutation)，You may write a business letter to request information, to order a product, to apply to a school, or to seek employment.Whether you write or type a business letter, be polite, specific, and neat.Keep a copy of every business letter.Use either the block or modified block form for a business letter.Either form has six parts, including an inside address.(Complimentary Close)英文信的写法-商务信函的写法的技巧
英文信的写法-商务信函的写法的技巧 使用齐头式书写商务信函-即不使用缩进形式分割段落 商务信函的收信人地址应书写在信函上方，在发信人地址之下 3 在地址之下，隔双行书写日期 隔双行或是流出更多的空间使得文章的正文能位于信函篇幅中央。男性收信人使用Mr.，女性收信人使用Ms，如果收信人有头衔，最好写头衔，如Dr.6 信的开端举出一个写信的缘由(i.e.‘With reference to our telephone conversation...’)7 写明写信的原因(i.e.‘I am writing to you to confirm our order...’)8 注明信函自己的要求(i.e.‘I would be grateful if you could include a brochure...’)9 如果想进一步联系，提出建议(i.e.‘I look forward to meeting you at...’)10 信函结束时别忘了表示谢意(i.e.‘Thank you for your prompt help...’)11 注意结尾敬辞的对应(i.e.‘Yours sincerely,’)12 签名留出足够的位置并注明头衔
商务英语邮件写作-几点注意事项
现在的商务往来中，合作双方通常都使用电子邮件这种快速便捷的通讯方式。在商务英语邮件德写作中，有以下几点注意事项供大家参考。
1.Email is much less formal than a written letter.Emails are usually short and concise.2.If you are writing to someone you don’t know, a simple “Hello” is adequate.Using a salutation such as “Dear Mr Smith,” is too formal.3.When writing to someone you know well, feel free to write as if you are speaking to the person.4.Use abbreviated verb forms(He’s, We’re, He’d, etc.)5.Include a telephone number to the signature of the email.This will give the recipient the chance to telephone if necessary.6.It is not necessary to include your email address as the recipient can just reply to the email.7.When replying eliminate all the information that is not necessary.Only leave the sections of text that are related to your reply.This will save your reader time when reading your email.中文参考：
1.电子邮件是一种相对不是特别正式的信件。通常简短而精炼。
2.如果你是给你不认识的人写电子邮件，那么用简单的招呼用语“Hello”就可以了。如果用“Dear Mr.Smith”则显得过于正式。
3.如果写给你熟知的人，用语可以像平时说话一样。
4.可以用一些动词形式的缩写，比如：He’s, We’re, He’d, 等等。
5.签名中要包括你的电话号码。这样，如果需要的话，收信人可以跟你电话联系。6.电子邮件中不需要附上你的电子邮箱地址。
7.回复别人邮件时，应该删除所有不需要的信息，这样可以给你的读者节省读邮件的时间。
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