第一篇:商务英语:商务邮件常用语
发布日期:2010-04-17 10:37:20
1.Greeting message 祝福
Hope you have a good trip back.祝旅途愉快。
How are you? 你好吗?
How is the project going on? 项目进行顺利吗?
2.Initiate a meeting 发起会议
I suggest we have a call tonight at 9:30pm(China Time)with you and Brown.Please let me know if the time is okay for you and Ben.我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空?
I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建议我们就A项目的发展计划开会讨论一下。
We''d like to have the meeting on Thu Oct 30.Same time.十月三十号(周三),老时间,开会。
Let''s make a meeting next Monday at 5:30 PM SLC time.下周一盐湖城时区下午五点半开会。
I want to talk to you over the phone regarding issues about report development and the XXX project.我想跟你电话讨论下报告进展和XXX项目的情况。
3.Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议
Shall you have any problem accessing the folders, please let me knows.如果存取文件有任何问题请和我联系。
Thank you and look forward to having your opinion on the estimation and schedule.谢谢你,希望能听到更多你对评估和日程计划的建议。
Look forward to your feedbacks and suggestions soon.期待您的反馈建议!
What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做?
What do you think about this? 这个你怎么想?
Feel free to give your comments.请随意提出您的建议。
Any question, please don''t hesitate to let me know.有任何问题,欢迎和我们联系。
Any question, please let me know.有任何问题,欢迎和我们联系。
Please contact me if you have any questions.有任何问题,欢迎和我们联系。
Please let me know if you have any question on this.有任何问题,欢迎和我联系。
Your comments and suggestions are welcome!欢迎您的评论和建议!
Please let me know what you think? 欢迎您的评论和建议!
Do you have any idea about this? 对于这个您有什么建议吗?
It would be nice if you could provide a bit more information on the user''s behavior.您若是能够就用户行为方面提供更多的信息就太感激了!
At your convenience, I would really appreciate you looking into this matter/issue.如果可以,我希望你能负责这件事情。
4.Give feedback 意见反馈
Please see comments below.请看下面的评论。
My answers are in blue below.我的回答已标蓝。
I add some comments to the document for your reference.我就文档添加了一些备注,仅供参考。
5.Attachment 附件
I enclose the evaluation report for your reference.我附加了评估报告供您阅读。
Attached please find today''s meeting notes.今天的会议记录在附件里。
Attach is the design document, please review it.设计文档在附件里,请评阅。
For other known issues related to individual features, please see attached release notes.其他个人特征方面的信息请见附件。
6.Point listing 列表
Today we would like to finish following tasks by the end of today:1…….2…….今天我们要完成的任务:1…….2…….Some known issues in this release:1…….2…….声明中涉及的一些问题:1…….2…….Our team here reviewed the newest SCM policy and has following concerns:1…….2…….我们阅读了最新的供应链管理政策,做出如下考虑:1…….2…….Here are some more questions/issues for your team:1…….2…….以下是对你们团队的一些问题:1…….2…….The current status is as following: 1…… 2…… 目前数据如下::1…… 2……
Some items need your attention:1…….2…….以下方面需提请注意:1…….2…….7.Raise question 提出问题
I have some questions about the report XX-XXX 我对XX-XXX报告有一些疑问。
For the assignment ABC, I have the following questions:… 就ABC协议,我有以下几个问题:……
8.Proposal 提议
For the next step of platform implementation, I am proposing… 关于平台启动的下一步计划,我有一个提议……
I suggest we can have a weekly project meeting over the phone call in the near future.我建议我们就一周项目开一个电话会议。
Achievo team suggest to adopt option A to solve outstanding issue…… Achievo团队建议应对突出问题采用A办法。
9.Thanks note 感谢信
Thank you so much for the cooperation感谢你的合作!
Thanks for the information 谢谢您提供的信息!
I really appreciate the effort you all made for this sudden and tight project.对如此紧急的项目您做出的努力我表示十分感谢。
Thanks for your attention!谢谢关心!
Your kind assistance on this are very much appreciated.我们对您的协助表示感谢。
Really appreciate your help!非常感谢您的帮助!
10.Apology 道歉
I sincerely apologize for this misunderstanding!对造成的误解我真诚道歉!
I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.很抱歉现在才进行询问,但是我们需要尽快核实执行信息。
商务约订及回复
范例一:
1、约定
Dear Mr/Ms,Mr John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, onJune 3 at 2.00 p.m.about the opening of a sample room there.Please let us know if the time is convenient for you.Ifnot, what time you would suggest.Yours faithfully
尊敬的先生/小姐,我们的总经理约翰格林将于六月2日到7日在巴黎,有关在那开样品房的事宜,他会于六月3日下午2:00点拜访您。
请告知这个时间对您是否方便。如不方便,请建议具体时间。
您诚挚的2、回信 Dear Mr/Ms,Thank you for your letter informing us of Mr.Green’svisit during June 2-7.Unfortunately, Mr.Edwards, ourmanager, is now in Cairo and will not be back until thesecond half of June.He would, however, be pleased tosee Mr.Green any time after his return.We look forward to hearing from you.Yours faithfully
尊敬的先生/小姐,谢谢来函告知我方六月2-7日格林先生的来访。不巧,我们的总经理艾得华先生现正在巴黎,到六月中旬才能回来。但他回 来后愿意在任何时间会见格林先生。
希望收到您的来信。
您诚挚的
范例二:
1、约定
Dear Mr/Ms,I represent the W/P Electronics Company in Dallas, andwill be in Kunming from next Monday to Friday,(October 5-9).I should like to call on you to discuss our new monitor.Would 0930 hours on Tuesday, October 6 be convenient?I shall be in Beijing, at the Great Wall Hotel, from Tuesday, September 29, until Sunday, October 4, where a messagewill reach me.If the day is not convenient, will you pleassuggest another.Yours faithfully尊敬的先生/小姐,我是达拉斯W/P电子公司的代表,将于下周一到周五(10月5-9日)住留昆明。我乐于请您商讨我们新的显示器。星期二即10月6日上午09:30是否方便?
从周二,即9月29日,我将住在北京的长城宾馆,直到周六,即10月4日,在那会有通知给我。如商讨日期不方便,请另外建议。
2、回信 Dear Mr/Ms,Thank you for your letter of september 26.We shall be very pleased to see you and discuss your newmonitor, but October 6 is not suitable.We will be happyto meet with you at 9:30 a.m.on Wednesday, October 7,if the time is convenient for you.We look forward to meeting you.Yours faithfully
尊敬的先生/小姐,我们将很高兴与您会面并与您商谈新的显示器,但10月6日不太合适。如方便的话,我们愿在10月7日与您会面。
期待与您见面。
您诚挚的
范例三: Dear Mr/Ms,I am at present in Hamburg visiting the harbour with aview to making known our new type of container for usein Europe.I shall be in Antwerp on Wednesday, 4th June, and shouldlike to call on you at 2.00 p.m.on that day.If I do not hear from you to the contrary, I shall assumethat it will be convenient for me to call at that time.Yours faithfully
尊敬的先生/小姐,我现正在汉堡参观港口,以让欧洲了解并使用我们的新型集装箱。
星期三即六月4日,我将到安特卫普,我会于当天下午2:00打电话给你。
对此约定如不来信,我将认为于这个时间打电话是方便的。
您诚挚的
范例四:
1、约定
Dear Mr/Ms,Mr Jack Baron, our personnel director, has asked meto acknowledge your application for the post ofaccountant and to ask you to come to see him onFriday afternoon, 5th july, at half past two.I will appreciate your letting me know whether you willbe able to come.Yours faithfully 尊敬的先生/小姐,杰克巴伦先生,我们的人事主任,让我向你申请会计职位表示感谢,并请你于7月5日星期五的下午两点半来见他。
是否能来,请告知,多谢。
您诚挚的2、回信
Dear Mr/Ms,Thank you for your letter of yesterday inviting me tocome for an interview on Friday afternoon, 5thJuly, at 2:30.I shall be happy to be there as requestedand will bring my diploma and other papers with me.Yours faithfully
尊敬的先生/小姐,谢谢昨日来信通知我面试,我将于要求的7月5日,周五下午两点半到达,并带去我的证书及其它书面材料。
您诚挚的
第二篇:商务邮件范本
一、初次自我介绍函 Dear Sir/Madam, Good morning!It’s great honor for me to represent my company to contact you.I’m Michael, the assistant of Betty.From now on I would be responsible for your company’s business.If you have some questions, please feel free let me know.I would try my best help you.Best regards!Michael 起爱的先生/女士,早上好。很荣幸能够代表我司与您联系。我是Michael,Betty的助手。从今天起我将负责对应贵司的业务。如果您有什么问题,请随时与我联系,我会尽我最大的努力帮助您!最诚挚的问候 Michael
二、订单确认函
Dear(first name)熟人间称呼
How’s it going? I have received your new purchase order #88888 and arrange my production team to manufacture.They told me they would finish production on(date).Would that be convenient for you? Keep touch.Michael
亲爱的….最近怎么样?我收到您号码为88888的订单了,并且我已经安排我们的生产部门开始加工。他们告诉我他们会在()这个日子完成生产。这个日子对您来说是否方便呢? 保持联系。Michael
三、发货通知函 Hi Ms./Mr.()Good afternoon!I have shipped the goods you need as you request.The tracking No.is DHL/UPS######.The attachment is the invoice and the packing list, please check.If you still have some questions, feel free let me know.Good luck!Michael 嗨()先生/女士,下午好!我已经按照您的要求寄出了你所需的货物。这批货物的追踪号码为DHL/UPS######。附件所加是发票和箱单,请检查。如果您仍有什么疑问,请尽管联系我。祝你一切顺利!
四、协商问题函
Hello Bryan/Jenny, Morning!I have checked our warehouse.I’m sorry we don’t have enough quantity of the goods you need in stock now.My production colleagues told me they can fulfill your demand 10 days later.Once we finish the production, I would ship the goods out.Would that be OK for you? Looking forward to your reply!Michael Bryan/Jenny您好,早上好!我查看了我们的仓库,很抱歉对于您所需的产品我们目前没有库存。我的生产部门的同事告诉我他们能在十天之后完成您所需的产品。一旦我们完成了生产,我就立刻将其寄出。您看是否可行? 期盼着您的回信!Michael 注:黄色部分为可以替换部分
第三篇:邮件商务英语常用汇总CC
1.Greeting message 祝福信息
Hope you have a good trip back.祝旅途愉快。
How are you? 你好吗?
How is the project going on? 项目进行顺利吗?
2.Initiate a meeting 发起会议
I suggest we have a call tonight at 9:30pm(China Time)with you and Brown.Please let me know if the time is okay for you and Ben.我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空?
I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建议我们就A项目的发展计划开会讨论一下。
We'd like to have the meeting on Thu Oct 30.Same time.十月三十号(周三),老时间,开会。
Let's make a meeting next Monday at 5:30 PM SLC time.下周一盐湖城时区下午五点半开会。
I want to talk to you over the phone regarding issues about report development and the XXX project.我想跟你电话讨论下报告进展和XXX项目的情况。
3.Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议
Shall you have any problem accessing the folders, please let me knows.如果存取文件有任何问题请和我联系。
Thank you and look forward to having your opinion on the estimation and schedule.谢谢你,希望能听到更多你对评估和日程计划的建议。
Look forward to your feedbacks and suggestions soon.期待您的反馈建议!
What is your opinion on the schedule and next steps we proposed?
你对计划方面有什么想法?下一步我们应该怎么做?
What do you think about this?
这个你怎么想?
Feel free to give your comments.请随意提出您的建议。
Any question, please don't hesitate to let me know.有任何问题,欢迎和我们联系。
Any question, please let me know.有任何问题,欢迎和我们联系。
Please contact me if you have any questions.有任何问题,欢迎和我们联系。
Please let me know if you have any question on this.有任何问题,欢迎和我联系。
Your comments and suggestions are welcome!
欢迎您的评论和建议!
Please let me know what you think?
欢迎您的评论和建议!
Do you have any idea about this?
对于这个您有什么建议吗?
It would be nice if you could provide a bit more information on the user's behavior.您若是能够就用户行为方面提供更多的信息就太感激了!
At your convenience, I would really appreciate you looking into this matter/issue.如果可以,我希望你能负责这件事情。
4.Give feedback 意见反馈
Please see comments below.请看下面的评论。
My answers are in blue below.我的回答已标蓝。
I add some comments to the document for your reference.我就文档添加了一些备注,仅供参考。
5.Attachment 附件
I enclose the evaluation report for your reference.我附加了评估报告供您阅读。
Attached please find today's meeting notes.今天的会议记录在附件里。
Attach is the design document, please review it.设计文档在附件里,请评阅。
For other known issues related to individual features, please see attached release notes.其他个人特征方面的信息请见附件。
6.Point listing 列表
Today we would like to finish following tasks by the end of today:1…….2…….今天我们要完成的任务:1…….2…….Some known issues in this release:1…….2…….声明中涉及的一些问题:1…….2…….Our team here reviewed the newest SCM policy and has following concerns:1…….2…….我们阅读了最新的供应链管理政策,做出如下考虑:1…….2…….Here are some more questions/issues for your team:1…….2…….以下是对你们团队的一些问题:1…….2…….The current status is as following: 1……
2……
目前数据如下: 1……
2……
Some items need your attention:1…….2…….以下方面需提请注意:1…….2…….7.Raise question 提出问题
I have some questions about the report XX-XXX
我对XX-XXX报告有一些疑问。
For the assignment ABC, I have the following questions:…
就ABC协议,我有以下几个问题:……
8.Proposal 提议
For the next step of platform implementation, I am proposing…
关于平台启动的下一步计划,我有一个提议……
I suggest we can have a weekly project meeting over the phone call in the near future.我建议我们就一周项目开一个电话会议。
Achievo team suggest to adopt option A to solve outstanding issue……
Achievo团队建议应对突出问题采用A办法。
9.Thanks note 感谢信
Thank you so much for the cooperation
感谢你的合作!
Thanks for the information
谢谢您提供的信息!
I really appreciate the effort you all made for this sudden and tight project.对如此紧急的项目您做出的努力我表示十分感谢。
Thanks for your attention!
谢谢关心!
Your kind assistance on this are very much appreciated.我们对您的协助表示感谢。
Really appreciate your help!
非常感谢您的帮助!
10.Apology 道歉
I sincerely apologize for this misunderstanding!
对造成的误解我真诚道歉!
I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.很抱歉现在才进行询问,但是我们需要尽快核实执行信息。
第四篇:商务英语邮件写作-10分钟写商务报告
商务英语邮件写作 10分钟写商务报告
•Title:标题言简意赅,只需告诉对方主题即可。e.g.REPORT ON…
•Introduction:这部分陈述写报告的目的。内容包括要求你写这份报告的原因及报告最后你将达到的效果。
e.g.The purpose of this report is to… The objective of this report is to… The aim of this report is to… This report aims to…
Mr.A has asked me to report to…
As requested by…, I am submitting the following report about… Here is a report concerning…
•Findings:这部分主要阐述事实和信息,记住要避免把你个人的意见带进来。e.g.According to the recent market research / investigation / survey / the chart above / the table above…
The recent visit / investigation / survey showed that… The table / chart above tells us that…
From the chart shown, we find / learn / notice that… The table / chart above is showing that…
•Recommendation(s):这部分主要是基于前部分的findings提出意见和建议。e.g.The following are the recommendations… It is recommended that…
Based on the conclusion / analysis above, we recommend that / it can be concluded that…
With reference to the advantages stated above, the following recommendations can be made…
With reference to the facts above, the following recommendations can be made…
第五篇:商务邮件格式注意事项
商务邮件 一.注意事项
写作是很重要的一部分,好的电子邮件不仅是语言水平的体现,正常商务交流的前提。商务电子邮件有其自身的特点,其实也不复杂,牢记下面5步即可轻松搞定
1.搞清发送邮件对象、邮箱地址
发送邮件之前,必须搞清楚发送邮件的对象、职位(以便称呼对方)以及邮箱地址。接收者邮箱地址;发送者邮箱地址;主题,即这份的主要内容是什么。每一项都必须保证完全正确,简单明了地写清楚是什么事即可。
2.明确邮件目的
一般来讲,商务电子邮件分为以下几种:表达感谢、答复消息、表达歉意、通知、提
醒、确认信息、提出要求、询问原因、提出建议。
3.正文内容直奔主题
商务邮件不需要过多的寒暄,恰当的称呼和招呼之后就可直接进入主题。第一句说明邮件的目的,比如:表明邮件的目的是商讨会议准备,接下去再展开具体内容。商务邮件也不宜过长,阐述清楚即可,不需要过多修饰。
4.注意语气和措辞
除了文字不出错,说话的语气和措辞也要格外注意。同级之间、较为熟悉的工作伙伴之间可以采用非正式表达,而和上司汇报工作、和客户沟通则需要用正式。5.检查文字
确保发送的邮件不要有文字上的错误。文字上虽是小事,却反映出办事的态度,千万不要因为文稿上有错误字体而给对方造成不好的印象。
有了以上5步的保驾护航,写出一封较为满意的商务电子邮件就不是一件难事了。
二、关于主题
1.一定不要空白标题。
2.最好写上来自**公司的邮件,以便对方一目了然,又便于留存。3.标题要能真实反映文章的内容和重要性,切忌使用含义不清的标题。
4.一封信尽可能只针对一个主题,不在一封信内谈及多宗事情,以便于日后整理。
5.可适当用使用大写字母字符(如“*!”等)来突出标题,引起收件人注意,但应适度,特别是不要随便就用“紧急”之类的字眼。6.回复对方邮件时,应当根据回复内容需要更改标题,不要RE一大串。
7.最重要的一点,主题千万不可出现错别字和不通顺之处,切莫只顾检查正文却在发出前忘记检查主题。
三、关于称呼与问候 1.恰当地称呼收件者,拿捏尺度。
邮件的开头要称呼收件人。称呼是第一行顶格写。2.Email开头结尾最好要有问候语
“你好”或者“您好”,开头问候语是称呼换行空两个写。结尾常见写个“祝您顺利”之类的。若是尊长应使用“此致敬礼”。注意,在非常正式的场合应完全使用信件标准格式,“祝”和“此致”为紧接上一行结尾或者换行开头空两格,而“顺利”和“敬礼”为再换行顶格写。
四、正文
1.Email正文要简明扼要,行文通顺。
若对方不认识你,第一件应当说明的就是自己的身份,姓名或你代表的企业名称是必须通报的以示对对方的尊重。2.注意Email的论述语气
尊重对方,请、谢谢之类的语气要经常出现。3.Email正文多用1234之类的列表,以清晰明确。
如果事情复杂,最好1、2、3、4的列几个段落进行清晰明确的说明。保持你的每个段落简短干练。4.一次邮件交待完整信息
5.尽可能避免拼写错误和错别字,注意使用拼写检查
五、附件
1.如果邮件带有附件,应在正文里面提示收件人查看附件。2.附件文件应按有意义的名字命名,最好能够概括附件的内容,方便收件人下载后管理。
3.正文中应对附件内容做简要说明,特别是带有多个附件时。4.附件数目不宜超过4个,数目较多时应打包压缩成一个文件。5.如果附件是特殊格式文件,因在正文中说明打开方式,以免影响使用。
6.如果附件过大(不宜超过2MB),应分割成几个小文件分别发送。
六、语言的选择和汉字编码
中文用宋体或者新宋体,英文就用Verdana 或者 Arial字型,字号用五号或10号字即可。七.结尾签名
1.签名信息不宜过多。
电子邮件消息末尾加上签名是必要的。签名档可包括姓名、职务、公司、电话、传真、地址等信息,但不宜行数过多,一般不超过4行。
2.不要只用一个签名档
对内、对私、对熟悉的客户等群体的邮件往来,签名档应该进行简化。过于正式的签名档会让对方显得疏远。你可以在OUTLOOK中设置多个签名档,灵活调用。
3.签名档文字应选择与正文文字匹配,字号一般应选择比正文字体小一些。注意:关于文件收件人及抄送
1、如果发给多个客户,职位高的邮箱地址放最前,再根据职位依次排列。
2、公司文档发给客户,一般收件人为客户,要抄送给公司领导或部门领导。
3、如果该邮件需要提供给公司领导知道,又不想让客户知道,可以选择添加密送给公司领导。
八、邮件的格式
1.事务邮件: XX经理/总:
您好!
非常荣幸能够代表我公司与您联系。附件是**/某某文件请查阅附件/今天将您所感兴趣的我司产品报价及相关介绍发送给您,请您查阅!如果邮件中有任何不清楚的地方或者您需要我们提供任何帮助,您可以联系我。
恭祝商祺!
中山龙创软件科技有限公司 行政助理:朱丹青 移动电话: 地址:中山市东区亨尾大街3号三层320-323
2.问候邮件 X经理/总:
您好!
生活是一种态度,拼搏奋斗之间自由来去,才是生活的真谛!生活是一种心境,慢慢体会了才会有温馨浪漫的甜蜜……今晨阳光灿烂,空气清爽怡人,我愿将这人间最美的时刻送给您。
祝您生活愉快,事业蒸蒸日上!
XXX公司XX敬上