电子商务信函回复

第一篇：电子商务信函回复

TEXT ONE :Request for Information

Sample reply to an RFI

Dear Mr.Charles Aznavour,Thank you for your inquiry dated 16 July.We are pleased to hear that you are interested in our products.We have sent you a copy of our latest catalog by DHL ,together with samples of some of the materials we regularly use in manufacturing of our products.I regret to say that we cannot send you the full range of samples.You can be assured ,however ,that our products are of the quality you expect.Mrs.Angela Wang,our Sales Manager ,will be in France next month and would be pleased to visit you.She will have with her a wide range of our products.When you see them ,we think that you will agree that only the best quality materials are used ,and that the high standard of workmanship will appeal to the most discriminating buyer.We also manufacture a wide range of widgets in which you may be interested.You can find a full illustration of them in our online catalog at

We look forward to receiving an order from you.Your sincerely ,Chen Guo Yu ,General Manager

Dynamic Exports Shanghai Electronic Co.,Ltd

信息查询回复样本：

尊敬的Charles Aznavour 先生：

您7月16日的查询现已收到。得知贵公司对我们的产品有兴趣，深感荣幸。

我们已通过DHL给您邮寄了我公司最新的产品目录以及一些常用原料的样品。很抱歉未能寄上全套样品，但保证我公司的产品质量确实如您所期。

我公司业务部经理Angela Wang 女士将于下月到法国出差，希望到时能与您面谈并奉上全套产品样品。相信看了这些样品之后，您也会同意我们的产品用料考究、质量上乘、工艺精良，能吸引最挑剔的买家。

除了您查询的产品以外，本公司还生产品种繁多的小机具。贵公司若感兴趣，可浏览我公司网页：/deselec.co

期待您的订单。

顺祝商祺，陈国玉，总经理

达尼米克出口上海电子有限公司

TEXT TWO

Sample reply to an RFI

Dear Mr.Errol Garner,Thank you for your enquiry dated 2 October.In response ,we would like to make the following offer,subject to our final confirmation:

Product :Steel screws

Specifications :As per the attached list

Packing :Loose in boxes of 5kg net

Quantity:100 boxes

Price : As per the attached list

Shipment: January/February

Payment :Confirmed，irrevocable letter of credit payable by draft on sight to be opened 30 days

before the time of shipment.Under separate cover ,we have sent you samples of various sizes, our catalog and price list.If you find our offer acceptable, please e-mail or fax us for confirmation.Your sincerely ,Chen Guo Yu ,General Manager

Dynamic Exports Shanghai Electronic Co.,Ltd

尊敬的Charles Aznavour 先生：

贵公司10月2日查询函已收悉。以下报价需在本公司确认后，方为有效。

产品名称：钢质螺丝钉

规格：详见附件

包装：散装，每盒净重5千克

数量：100盒

价格：详见附件

交货期：1月份/2月份

付款方式：不可撤销保兑信用证，应于装运日期前30天开具，见票即付

我们已分别寄出各种型号的产品样品，产品目录和价目表。

如贵公司接受上述报价，请尽早通过邮件或传真落实订单为盼。

顺祝商祺，陈国玉，总经理

达尼米克出口上海电子有限公司

TEXT THREE

Dear Mr.Daniel,It is a pleasure to know of your continued interest in our product.The samples you have requested are now available.Samples are free of charge, butaccording to our company’s policy,the customer must pay the shipping cost.Samples will be sent immediately as soon as the standard US$70 shipping payment is transferred to our account No.009-334833299-2432 at HongKong &Shanghai Banking Corporation(HSBC)or when you provide us with your DHL,UPS or FedEx account number.Sorry for the inconvenience,I hope this little formality will not stand in the way of our future relationship.We hope you can understand our position and look forward to our futurecooperation.With best regards,Chen Guo Yu ,General Manager

Dynamic Exports Shanghai Electronic Co.,Ltd

尊敬的Daniel先生：

非常高兴您对我们的产品依旧感兴趣，我们现已可以提供您要求的样品，样品是免费，但是根据公司规定，客户必须支付运输费用。

只要贵公司将US$70标准运费转至我公司在汇丰银行的账户009-334833299-2432，或提供您的DHL,UPS或FedEx 账户，我们会立即发送样品。

由此造成的不便，在此表示歉意。我希望这项小小的规定不会妨碍我们未来的关系。希望您能理解我们的立场，期待我们未来的合作。

顺祝商祺，陈国玉，总经理

达尼米克出口上海电子有限公司

TEXT FOUR

Dear Mr.Field,Thank you for your order of 500 b/w TV sets by your letter dated 17 July.We have considered your proposal to pay by a 30-day letter of credit.We do not usually accept time credit;however ,in view of our long and mutually beneficial relationship ,we are willing to make an exception this time.I must stress that this departure from our usual practice relates to this transaction only.This one-time accommodation does not set a precedent for future transactions.I am enclosing our sales contract No.834 covering the order.I would be grateful if you would follow the usual procedure.Your sincerely ,Chen Guo Yu ,General Manager

Dynamic Exports Shanghai Electronic Co.,Ltd

尊敬的Field 先生：

7月17日来函收悉。承蒙贵公司订购500台黑白电视机，不胜感谢。

就贵公司提出的以30天远期信用证付款的建议，本公司向来无此先例。但鉴于双方长期的互惠合作关系，此次破例接受该建议。

然而，我必须说明的是，此付款条件仅适用于此项交易，而不能作为今后交易的先例。随函附上此次订单的销售合同（第834号），烦请按通常的程序处理。

顺祝商祺，陈国玉，总经理

达尼米克出口上海电子有限公司

TEXT FIVE

Agreeing to modify payment terms

Dear Ms.Andrews,We thank you for your letter dated 6 June and are pleased to acknowledge your order No.463 of the same date for ceramic tiles.The modified terms of payment you propose are quite acceptable.All the items in your order can be supplied from stock and will be packed and shipped immediately upon the remittance by telegraphic transfer being received.The following documents will be air mailed to you immediately after shipment is made:

1.Bill of Lading in duplicate

2.Invoice ,FOB Shanghai, in triplicate

3.Guarantee of quality

We will ,of course ,notify you by e-mail as soon as your order is shipped.You can rely on us to give prompt attention to this and any future orders you may place with us.Your sincerely ,Chen Guo Yu ,General Manager

Dynamic Exports Shanghai Electronic Co.,Ltd

同意修改付款条件

尊敬的Andrews 女士：

6月6日来函收悉。您第463号瓷砖订单也已收到，承蒙惠顾，不胜感激。

有关贵公司提出的修改付款条件的建议，我公司乐意接受。

上述订单所列各项货品均尚有存货，一旦收到电汇付款项，便可包装送运。

货物装运妥当后，下列文件将立即以航空快件的方式寄往贵公司：

1.，提单，一式两份

2，发票，上海离岸价，一式三份；

3，品质保证书。

货物装运之后，我公司会即时邮件通知贵公司。

我们将对您此次及以后的任何订单予以即时关注，敬请放心。

顺祝商祺，陈国玉，总经理

达尼米克出口上海电子有限公司

TEXT SIX

Requesting the establishment of L/C

Dear Sirs,This is in regards to your order for 5,000 widgets and our sales confirmation No.341.We would like to remind you that the delivery date is approaching and we have not yet received the covering letter of credit.We would be grateful if you would expedite the establishment of the L/C so that we can ship the

order on time.In order to avoid any further delay ,please make sure that the L/C instructions are in precise accordance with the terms of the contract.We look forward to receiving your response at an early date.Your sincerely ,Chen Guo Yu ,General Manager

Dynamic Exports Shanghai Electronic Co.,Ltd

尊敬的先生：

贵公司5，000件小机具之订单我公司已收悉并向贵公司发出了确认函（第341号）。现提醒贵公司，交货日期将至，而相关信用证未送达我公司。

敬请贵公司尽快开立信用证，以便我方能按时发运货品。为避免更多的延误，务请开立与合约条件相符的信用证。

盼望您尽早回复。

顺祝商祺，陈国玉，总经理

达尼米克出口上海电子有限公司

第二篇：电子商务信函范例

EDWARD S.ROWSEJanice Drive

Wilmington, DE 19810-3016

302 475 0575/302 528 0864 cell

EDUCATION

B.S.Chemical Engineering, University of New Hampshire, Durham

EXPERTISE

Nylon polymer polymerization and extrusion compounding.Polyester polymerization and extrusion compounding and solid phase polymerization.Acrylic polymerization and extrusion.Ethylene copolymers polymerization and extrusion.Rubber polymerization and extrusion.Recycling of plastics, industrial waste, consumer waste.Product development of plastics.Plastics plant design, construction, and start up.Plant safety analyses.Basic data assembling and use in project design

Plant cost reduction, optimization.Bulk material handling, solids flow, pneumatic conveying.Single screw extrusion

Twin screw extrusion

Farrel Continuous Mixers and Banbury Mixers and extrusion

Screw injection molding processes

PROFESSIONAL EXPERIENCE

Independent Consultant20002000

 Oversaw the site selection ad relocation of the Elvanol® polyvinyl alcohol(PVA)plant from

Greenville to Laurens, SC. Led the front-end loading of Elvanol® powder handling and packaging at Greenville, SC, and

LaPorte, TX. Headed the team defining the projects needed to optimize the packaging and bulk handling

system at Sabine River, Works, Orange, TX;led the front-end loading for new packaging line. Consulted on a team that reduced the bottleneck at the Keldax® facility at M.A.Hanna in

Dyersburg, TN, and increased its capacity from 250 million to 320 million pounds a year. Worked as project team leader with a full-service design contractor to design and estimate the

cost($6 million)of a system for adding Bynel® compounding capacity at the plant in Dordrecht, Netherlands.Senior Technology Associate, Fabricated Products Department19831979

 Directed a $5 million project optimizing the acrylics process. Led the team that optimized the Lucite®/Elvacite® manufacturing processes for cost, capacity,and quality, included several successful projects for bulk handling and compounding.Division Engineer, Engineering Polymers1963-1970

 Headed the start-up and expansions of DuPont’s first plastics compounding division in

Parkersburg, WVA. Directed the team that developed and commercialized the manufacturing process for the original

family of glass-reinforced Zytel® nylon products at the plant at Wapakoneta, OH.CREDENTIALS

 EIT Certificate in West Virginia

ACADEMIC AND PROFESSIONAL AFFILIATIONS

 American Society of Plastics Engineers

 American Institute of Chemical Engineers

HONORS

 DuPont Executive Committee Award in 1991 

Edward S.Rowse# 955The CECON Group, Inc.

第三篇：电子商务信函写作技巧

1）跟新买家建立联系

dear mr.jones:

we understand from your information posted on alibaba.com that you are in the

market for textiles.we would like to take this opportunity to introduce our company

and products, with the hope that we may work with bright ideas imports in the future.we are a joint venture specializing in the manufacture and export of textiles.we have

enclosed our catalog, which introduces our company in detail and covers the main

products we supply at present.you may also visit our online company introduction

at which includes our latest product line.should any of these items be of interest to you, please let us know.we will be happy

to give you a quotation upon receipt of your detailed requirements.we look forward to receiving your enquires soon.sincerely,john roberts

company:xxxxxxx

add:xxxxxxx

tel:xxxxxxxx

fax:xxxxxxxxx

email:xxxxxxxxx2）对新买家要求建立业务联系的回复

dear mr.jones:

we have received your letter of 9th april showing your interest in our complete

product information.our product lines mainly include high quality textile products.to give you a general

idea of the various kinds of textiles now available for export, we have enclosed a

catalogue and a price list.you may also visit our online company introduction at

which includes our latest product line.we look forward to your specific enquiries and hope to have the opportunity to

work together with you in the future.sincerely,john roberts

company:xxxxxxx

add:xxxxxxx

tel:xxxxxxxx

fax:xxxxxxxxx

email:xxxxxxxxx3）向老客户介绍公司的最新产品信息

dear mr.jones:

we have refreshed our online catalog at and now it covers the

latest new products, which are now available from stock.we believe that you will find some attractive additions to our product line.once you

have had time to study the supplement, please let us know if you would like to take the

matter further.we would be very happy to send samples to you for close inspection.we will keep you informed on our progress and look forward to hearing from you.sincerely,john roberts

company:xxxxxxx

add:xxxxxxx

tel:xxxxxxxx

fax:xxxxxxxxx

email:xxxxxxxxx

第四篇：银行回复信用查询信函

Dear Sir，We are pleased to enclose credit information regarding the above，relative to which you inquire in your letter of March 25，1982．This is given to you in confidence and will，we trust serve your purpose．Very truly yours，We are informed：“Established：March 1945 to take over the business of Nichols Toy Co．president：Mr．Need han．Networth：Moderate five figure amount．Remarks：Bankers regard their experience as entirely satisfactory．Mr．Need han is understood to have experience in his line．”中文对照敬启者：同函奉上贵公司1982年3月25日来函所要查询的有关上述的信用情报。这是秘密提供，敬请保密，相信这情报对贵公司能有所帮助。×××敬上根据各方情报：创设：1945年3月承接尼科尔斯玩具公司业务负责人：尼德汉姆公司净值：普通五位数财产（指10，000～100，000美元）结论：据往来银行的看法，该公司经验丰富，负责人尼德汉姆先生对此项业务驾轻就熟。

第五篇：银行回复信用查询信函

dear

sir，we

are

pleased

to

enclose

credit

information

regarding

the

above，relative

to

which

you

inquire

in

your

letter

of

march

25，1982．

this

is

given

to

you

in

confidence

and

will，we

trust

serve

your

purpose．

very

truly

yours，we

are

informed：

“established：march

1945

to

take

over

the

business

of

nichols

toy

co．

president：mr．need

han．

networth：moderate

five

figure

amount．

remarks：bankers

regard

their

experience

as

entirely

satisfactory．mr．need

han

is

understood

to

have

experience

in

his

line．”

中文对照

敬启者：

同函奉上贵公司1982年3月25日来函所要查询的有关上述的信用情报，银行回复信用查询信函，范文《银行回复信用查询信函》。这是秘密提供，敬请保密，相信这情报对贵公司能有所帮助。

×××敬上

根据各方情报：

创设：1945年3月承接尼科尔斯玩具公司业务

负责人：尼德汉姆

公司净值：普通五位数财产（指10，000～100，000美元）

结论：据往来银行的看法，该公司经验丰富，负责人尼德汉姆先生对此项业务驾轻就熟。