英文导游资格证考试导游实务口试四十道题英文版5篇

第一篇：英文导游资格证考试导游实务口试四十道题英文版

第一题 导游人员的定义？导游员应该具备的基本素质有哪些？

What is the definition of a tour guide and what basic qualities should a tour guide have?(1)A tour guide is a person who has acquired a tour guide certificate（证书）and is assigned by a travel agency to escort tourists on their travels, providing them with commentary and guiding service as well as other travel services.(2)a.moral character

良好的品质

b.profound knowledge 渊博的知识

c.sound ability

较强的能力

d.proficient skills

较高的技能

e.healthy body

健康的身体

f.decent appearance

端庄的仪表 第二题 导游人员的基本职责是什么？ List the basic tasks of a tour guide.(1)Arrange the itinerary（路线）of visits and sightseeing according to the contract（合同）signed between the travel agency and the tourists.(2)Guide the tourists to and around the sites and introduce them Chinese culture and the local tourism resources.(3)Arrange for meals, accommodation, transportation, shopping and entertainment, and ensure the personal safety of tourists and the security of their property.(4)Answer tourists’ questions patiently and help them solve their problems during the journey.(5)Report tourists’ opinions and suggestions to the travel agency and, if necessary, help to arrange meetings for on-tour feedback.第三题 导游员应该怎样熟悉接待计划？

How does a tour guide get to know a reception plan?(1)The tourist group survey（旅游团概况）: 1.客源地the name of the travel agency that organizes the group in its source origin, nationalities, languages, name of the tour leader；2.组团社name of the travel agency, name and cell-phone number of national guides；3.旅游团name, number and standard of fees of the tourist group.(2)Members’ situation of the tourist group（旅游团成员情况）: the total number人数, names, sex性别, occupations职业 and religions宗教信仰.(3)Traveling route and the transportation（旅游路线和交通工具）: the whole route of this group全程路线, places of departing and entering出入境地点, transportation交通工具 and so on.The number, time and place of the vehicles they use while the tourists are arriving and leaving.抵离本地时所乘交通工具的班次、时间和地点。(4)Tickets of transportation（交通票据情况）: whether the tickets have been reserved according to plan? Is there any changes? If there is, what is the new situation? Whether there are back round trip tickets;domestic section（国内段）of international tickets? The ticket for entering into or out of the country is ticket of OK or ticket of OPEN.(5)Special requirement and precautions（特殊要求和注意事项）: Whether there is a special requirement? Whether need some director concerned to receive, meet or invite to have a dinner? Whether among the tourists there are the old, weak, sick and disabled needing to be especially looked after.(6)Whether it is needed to handle certificates ahead of time?（是否需要提前办理证件）Whether there are areas or cities that need the tourists to handle the pass? If needed, do it ahead of time.第四题 上团前导游员应当做好哪些准备工作？

List the basic preparations made by a guide before leading a tour group.(1)Be familiar with the reception program.熟悉接待计划

(2)Confirm details of transportation, accommodation and luggage delivery before the group arrives.落实接待事宜

(3)Bring all necessary items including documentation-tour guide certificate and professional rating cared----local travel schedule and the tour guide banner.做好物质准备

(4)Be sure to have and use professional language skills and knowledge.语言和知识准备

(5)Be tidy, friendly and good mannered.形象准备

(6)Have a positive attitude and be prepared to face complaints from tourists.心理准备

第五题 旅游团抵达前导游员应当做好哪些工作？

What should the tour guides do before the arriving of the tourist group?(1)Confirm the vehicle the tourist group took and the accurate arrival time: Ask clear accurate time with the information office of the airports, train stations quay（码头）before setting out.(2)Fix the time and place with the tour bus driver: guarantee to arrive half an hour in advance;Tell the schedule and arrangement of time and activity to the driver on the way;After reaching the station fix the parking place.(3)Check the right arriving time of the tourist group once more: arrive at the airport, station or quay ahead of time.(4)Get in touch with the porter（行李员）: Notify the place that the luggage is sent to, and fix the parking place with the luggage van（行李车）driver.(5)Receive the tourist group with signs or meeting boards at the station: meet the tourist at a striking（突出的）position at the station exit, indicate（标明）group name and number, leader’s name or national guide’s name or name of tourist on the meeting board.第六题 旅游团抵达后导游员应当做好哪些工作？

What should the tour guide do when the tourist group arrives? 1.Look for the tourist group at a striking position at the station exit, confirm the information of the tourist group to ensure receiving the right group.2.Check out the number of tourists: If there are more or less than the planned persons, the guide should contact reception agency in time suck as appearing, 3.Count the luggage collectively集中清点行李: And the leader, accompanied completely, the porter checks the luggage together, check whether to stand intact（完好的）or not, do the handing（交付）over procedure well after checking.4.Congregate（聚集）the tourists and get on the bus: Stand by the bus door with smile, help the old and the young, check the number of people.第七题 从机场（车站）赴饭店途中导游员应当做好哪些工作？

What should the guide do on the way from the airport to the hotel?(1)He should warmly welcome the tour group.Deliver a welcoming speech: show welcome, introduce service people tell programs, present attitude, give wishes.(2)He should inform the overseas tourists of the local time.Adjust time: Entry group want time difference of recommending, transfer Beijing time.(3)He should give a brief introduction to the local customs, the location of the hotel and its facilities.(4)He should collect the certificate: The passport, yellow book, the ticket, etc.and the plane confirms in order to move in.(5)He should guide on the way: Introduce the scene on the way, local overview and situation in the hotel.(6)He should inform the tourists of the first meeting place and coach parking place(if applicable若可以).第八题 在入住饭店服务中导游员应当做好哪些工作？

What should a tour guide do when the tour group arrives at the hotel?(1)Help the tour group check in.Knowing the room number of the tour leader, and leave the telephone number to the tour leader or national guide.(2)Inform the tour group of all hotel facilities and services including the restaurant, business center, public washrooms etc.(3)Confirm arrangements for the first meal for the group.Tell the particular requirements of the group to the restaurant.(4)Inform tour group of itinerary just for day of arrival and the next day.(5)Ask the porter to deliver the luggage to tourists’ rooms.(6)Arrange morning call for the tourists.Fix the morning call time with tour leader and then the tour leader inform the tourists, local guide inform the front desk.第九题 地陪在途中导游应做好哪些工作？

What should a local guide do on the way to a certain scenic area?(1)Inform the tourists of the itinerary of the day again including the time and place of meals, report the time of reaching the tour site.Report the news if necessary.(2)Comment on the local customs and scenery along the way and answer questions.(3)Give the group a brief introduction to the tourist destination, especially the historical value and feature, rousing their curiosity of the tour site.(4)Organize entertainment activities, promoting friendship between the local guide and the tourists.第十题 购物服务的基本要求是什么？

What are the basic requirements of the shopping service?(1)When tourists do shopping, tell them the duration（持续时间）, attentions and characteristics of the goods clearly.Help tourists to consign for shopping.(2)If tourists are forced to buy things by peddlers(小贩), local guide has the responsibility to remind tourists not to be cheated.(3)If the shop doesn’t determine price according to quality, sell fake and shoddy products假冒伪劣商品, does not offer standard service, local guide should report it to the director of the shop in order to protect the benefits of the tourists.(4)The local guide should take the tour group shopping only at shops designated(指定的)by contract.The local guide is not permitted to add extra shops or shopping time.第十一题 在用餐过程中导游员应当做好哪些工作？

What should the guide do when the group having meals?(1)While having a dinner, the local guide should lead the tourists to take a seat, introduce dining room facilities, meal characteristics and types of drinks.(2)Inform the tour leader about the dinner place of local and national guides, and the time of setting out after dinner用餐后的出发时间.(3)Inspect the dishes one or two times during the mealtime to make sure the food is up to the standard specified in the contract.Answer questions about the food raised by tourists.(4)After dinner, the local guide should check out according to the accurate dining number, standard and drinks amount.第十二题 送站前导游员应当做好哪些工作？

What preparations should a guide make before the departure of the group?(1)Check the names, number of tourists and the return tickets.If the group is going to leave the country by plane, the local guide should help the overseas tour leader confirm the air tickets.(2)Confirm the time for the delivery of luggage with the porter and the tour leader, and then inform the time to tourists.(3)Confirm the time for the morning call and breakfast.Fix the leaving time with driver and tour leader, and then inform the tourists.(4)Remind the tourists to pay their bills before they leave the hotel, Return the tourists’ identity cards or passports.第十三题 送站服务的具体内容要求有哪些？

What should the guide do while seeing off the tourists?(1)Deliver a farewell speech: including that feels reluctant to part表示惜别, expresses gratitude to cooperation感谢合作, reviews traveling回顾旅程, solicits the suggestion征求意见, looks forward to meeting期盼相逢.(2)Reach the airport ahead of time: international flight, domestic flight should be 2 hours in advance, train should be 90 mins in advance.(3)Go through leaving formalities including delivering transport tickets, cheching the luggage.After the group leaving, the local guide can leave.办理离站手续 第十四题 下团后地陪的后续工作有哪些？

What does the following work contain after the tour group packing off?(1)Processing carry-over question处理遗留问题: After the tour group packing off, the local guide should deal with tourist’s carry-over issue earnestly（认真地）and properly;Handle the matters concerned by tourists just before leaving according to pertinent regulations and leadership instructions.(2)Paying up结账: According to travel agency’s specific request in the stipulation（规定）time, settles accounts the filling in finance settlement table and each kind of documentary evidence to the finance department.(3)Establishment team file建立团队档案: Reorganizes the pertinent data（有关资料）, will receive the plan, the active schedule, the questionnaire opinion card, to accompany the group diary and so on to reorganize the filing-up earnestly according to the stipulation,(4)Summary work总结工作: Completes the accompaniment（附属的）subtotal（小结）earnestly, reports realistically（实际地）meets the group situation;When involves tourist’s opinion and the suggestion, makes every effort to quote the original words and to indicate the tourist status;If the traveling has the heavy accident, must reorganize the writing material to the reception society and the travel agency.(5)The knowledge makes up for a missed lesson知识补课: After packing off（送走）each team, the conducting a tour personnel must reconsider earnestly, the aftertaste, in reception process, but also which knowledge has not to clarify, replies inaccurate, is incomplete, completes the knowledge to make up for a missed lesson.The conducting a tour personnel must set up this kind of idea;Permits the identical question in no way, two times cannot reply.第十五题 导游人员应当怎样与领队合作？

How does a tour guide make a successful cooperation with the tour leader or the national guide?(1)Always respect the tour leader and listen to his opinions and suggestions, especially when you don’t agree with him.Respect the tour leader’s work and always discuss the itinerary, schedules and accommodation arrangements with him.(2)Give more honors, arouse leader’s enthusiasm(激发领队的热情), making the tour leader cooperate in a positive attitude.(3)Support the tour leader’s work.Value重视 the tour leader’s opinions and suggestions.Show the concern about the tour leader.(4)Treat a difficult tour leader with a respectful attitude.Try to persuade说服 the tour leader by being reasonable and dignified.Avoid public conflict with the tour leader;never humiliate羞辱 him;always respect and communicate with him even after the conflict;your future work may depend on it.(5)Improve working skills and strengthen self-confidence.第十六题 导游人员在与司机的合作中应注意哪些问题？ Which questions should the local guide pay attention to within driver’s cooperation?(1)If receives the foreign tourists, when the tourist car arrives at the scenic spot, the local guide announced collection time and place to the tourist in the foreign language , must remember tells the driver in Chinese.(2)When the tourist route has the change, the local guide should tell the driver ahead of time.(3)The local guide must assist the driver to complete the safe driving work, such as helps the driver to replace the tire, the installment or unloads the tire chains, or helps the driver to carry on the small repair;Maintains the tourist car windshield and glass’s clean;Do not chat on the way with the driver in the driving;Meets has the dangerous situation, protects the vehicles and the tourist by the driver, the local guide requests reinforcements.(4)Studies the program arrangement with the driver, solicits the driver to the program opinion.The local guide pay attention listen attentively to driver’s opinion are to cause the driver to participate in the tour guide services positively.It’s a good method.(5)Respects the working people the manner to respect the driver.But to the minority behavior dishonorable, the excessively corrupt lazy driver should not give in excessively.第十七题 在接待宗教界旅游团的过程中导游员应当做好哪些工作？

What should a tour guide do when receiving religious tourists? There is a special group in our tourism market that is the group of religion people.Religious travelling refers to the activity that the people with pilgrim purposes visit some special places.Some believers believe in some gods or fancy ancient religion buildings.And they think the religions travelling can realize the purposes of religion and enjoying.(1)Know and grasp our country’s religious policy.(2)Satisfy special dietary needs of religious believers.(3)Respect freedom of belief.If there’s a Sunday or special day of the religion, arrange them to church or corresponding activities.第十八题 导游员对有特殊身份与地位的旅游者应该如何服务？ How should the guide serve the tourist who have special status ?(1)Pay attention to the reception specification: such as the standard of accommodation, whether to arrange and which standard leader to receipt or meet them, how to deal with the changes of schedule.Ask for instructions when meet questions.(2)Prepares for: get the possible knowledge of their status, age, hobby, knowledge background and so on to communicate with them easily.Offer them individual services.(3)Strengthens self-confident.Don’t worry or feel nervous with the high status.Believe that they would appreciate your sincere service.第十九题 导游讲解的原则是什么？其基本方法都有哪些？请解释什么是制造悬念法？

In what the principle the tour guide explains ? Which does its essential method have? Please explain that what is the manufacture suspense the law? Principle: Correctly, vividly, fluently, clearly, humorously Method: 1.The partition lamination explanation law, 2.the description law, 3.the statement law, 4.the interpretive method, 5.the analogism law, 6.the manufacture suspense law, 7.the question and answer law, 8.to excite the emotions by seeing the scenery law, 9.the imaginary-real law, 10.to add the finishing touch law.The manufacture suspense law is the guide explains the key place to stop the topic intentionally, builds “And listens to is resolved” the atmosphere, stimulates tourist’s curious psychology and the seeking knowledge desire.第二十题 导游员抵达景点前及在景点讲解过程中的服务内容是什么？ What should the tour guide do before arriving attractions and during explains? Before arriving attractions, the tour guide should introduce the brief situation of the attraction, especially its historical value and characteristic.During explains(1)Tell the tourists about attentions in the tour.Remind tourists of the time and place of gathering and the bus code before getting off the bus.(2)Explain to the tourists during the tour.Tell the route, time of visiting and attentions.Explain the history, characteristic, status, and value vividly.Guarantee the toursts can get an abundant visit.And especially concern about the folks and the weak.(3)Prevent the tourist lost.Accompany with the tourists all the time.Check the number of the tourists at any time.导游应变能力题

第一题

导游人员应如何预防漏接？一旦发生漏接，导游人员应如何处理？ What is an “incident of the missing tour guide upon the tourists’ arrival”? How can a guide avoid the “incident of the missing tour guide upon the tourists’ arrival”? How should he handle its occurrence? Definition: It means that there is no tour guide to meet the tourists upon their arrival.(1)After accepting the assignment, a guide should check and double check the date, time and place of the tourists’ arrival.(2)On the day of arrival, the guide should confirm the information and inform the driver of the time and location of the arrival.If necessary, the guide can contact the organizing travel agency, the airport or railway station to confirm the exact time of the group’s arrival.(3)The guide should set aside enough time to make sure he arrives ahead of time.If the “incident” should happen, the guide should do the following:(a)For the subjective reason, give an explanation and make a sincere apology to the tourists and try to win their trust by offering them cordial and attentive service;(b)For the objective reason, the guide may not be responsible for the incident.However, since the incident has inconvenienced the tourists to some extent, the guide should extend an apology to the tourists on behalf of the travel agency.第二题 导游人员应如何预防错接？一旦发生错接，导游人员应如何处理？ How should the conducting a tour personnel prevent the unwanted response? Once has the unwanted response, how the conducting a tour personnel should process? The unwanted response is instructs the tourist when the reception depot has not verified the reception plan earnestly, has met the tourist group which should not meet.Prevention: 1.should arrive at the reception depot place to greet tourist group ahead of time.2.When meeting the group, verify the group name, code, number, tour leader’s name or tourists’ name earnestly.3.Enhances vigilance, takes strict precautions against the social other personnel illegal close tourist group.Processing:

1.If the unwanted response occurs, in the identical travel agency receives when two tourist groups, the conducting tour personnel should immediately to the leadership report.After the leadership agreement, accompanies may no longer exchange the tourist group, all accompanies should exchange the tourist and apologize to the tourists.2.If unwanted response when is other travel agency’s tourists group, the conducting a tour personnel should to the traveling society report, try to exchange the tourist group and explain the situation and the sincere apology realistically to the tourist as soon as possible immediately.第三题 导游人员应如何预防误机事故？一旦发生误机事故，导游人员应如何处理？

Prevention and treatment of the accident of missing the flight or train or car.1.Definition: “An incident of missing the airplane” means that the group fails to arrive on time to catch the reserved flight from the present stop, thus disrupting the schedule.2.Nature: Missing the flight is a great accident.It brings not merely the enormous economic losses to travel agency, but also tourists suffering.To some degree, it influences the reputation of the travel agency badly.3.Prevention(1)Local and national guides should implement leaving transportation tickets of tourist group well ahead of time.And check the date, time and destination, number of flights, etc.(2)On the same day of leaving, do not arrange the tourist group to the complicated spot or inconvenient traffic region to visit or shop;do not arrange the tourist group to go shopping at a crowded place or do free activity.(3)Leave abundant time to go to the airport(the quay, station), guarantee the tourist group to reach the airport ahead of time: The domestic flight, reach the airport 90 minutes ahead of time;The international flight reach the airport 120 minutes ahead of time;The train or the steamer reach the station or the quay 60 minutes ahead of time.4.Deal with:(1)The guide should first report the incident to the travel agency, and then try to appease and calm the tourists.(2)The guide should then contact the airlines, try to put off the departure time or take other modes of transportation for alternative means for departure.If necessary, arrange a chartered airplane.(3)Make arrangements for their accommodation and necessary services.(4)During their stay, the guide should inform the next stop in time, modified travel schedule and inform the related parties.(5)If the group’s delay requires them to stay on, the manager or administration staff of the travel agency should make an apology to the tourists on behalf of the travel agency.(6)Write out the accident report, state the cause and responsibility of accident.The person who caused the incident should be fined for the loss.第四题 外国旅游者在我国丢失护照和签证，导游人员应如何处理？

What is the procedure for a foreign tourist to apply for a new passport and visa if he has lost them during his visit in China?(1)Provide a certificate: If foreign tourists lost the passport or the visa in our country, the reception agency should provide a certificate.(2)Prepare photos: Ask the loser to prepare photos.(3)The owner should report his loss to the local Public Security Bureau with the written testimonial made by the travel agency along with his photo.(4)With the testimonial issued by the Public Security Bureau, the tourist should apply for the new passport in his own country’s Embassy or Consulate General in China.(5)With the newly issued passport, the tourist should apply for a new visa in the office of the entry and exit visas for foreigners under the Public Security Bureau.第五题 旅游者钱物丢失，导游人员应如何处理？

The treatment that the tourist’s money or goods is lost.1.Know about the situation: Guides will understand this situation in detail and then analyze the lose time and place as well as the characteristic, value of the lost article.2.Protect the scene: After confirming losing, protect the scene, in order to help solve the case.3.Provide a certificate by the travel agency, preparing for customs inspection and compensation.4.Report a case in time: If a tourist’s certificate property is stolen, the guide must report the case to the public security organ and insurance company immediately, help to investigate the clue, strive to solve the case, find articles, retrieve the harmful effects.5.Prepare the claim for compensation.Help to get a certificate issued by Public Security Bureau so as to claim for compensation.6.Thoughtful service: Guides all want to offer the warm and thoughtful hospitality, the owner of the lost property will be comforted and alleviated its mood.第六题 旅游者在中国境内丢失行李，导游人员应如何处理？ Lose the luggage within the territory of China.(1)Analyze the situation calmly;(2)Solve the necessity for daily life: Apologize, help to solve the difficulty of the life brought.(3)Get in touch with relevant department to get the information about the process.(4)Apologize sincerely.Return luggage if found.Otherwise, if confirm losing, the leader of travel agency should give a explaination and make an apology to the tourist.(5)The guide should prepare the meterials for compensation.Help the tourist claim for compensation.(6)The guide should submit a written report to the travel agency which gives a detailed account of the accident, including: the cause of accident, the sequence of events, the process of handling the accident, the tourists’ feedback and the account of those responsible for the accident.第七题 导游人员应如何预防旅游者走失？一旦旅游者走失，应如何处理？ How should the tour guide do to prevent the tourist lost? If happened, what should the guide do to deal with it? P: 1.Remind the tourists of the name of the travel agency、the license plate number and logo of the tour bus、the name and telephone number of the hotel、contact with the guide.2.The tour guide should tell the itinerary、visit sites in morning and in afternoon and the name and address of the restaurant where the group have their launch and dinner.3.After arriving at the attractions, in front of the attraction diagram, the guide should introduce the route to the tourists and tell them the parking place, emphasize the collection time and place, and remind the tourists of the number and character of the tourist bus.4.The guide should be with the tourists all the time and often count the number of tourists.5.The guide should attract the tourists with abundant content and excellent skills.Deal: 1.Find the lost tourist immediately.Analyze the time and direction of losing and look for the tourist at once.2.Ask for help of the police and the tour site authority.3.Arrange the remaining tourists, continue the tour schedule if possible.4.If had not found, report to the travel agency for help.If necessary, get in touch with the public security.5.After finding the tourist, find out the cause.If it was the tour guide’s mistake, apologize to the tourst.If it was the tourist’s fault, don’t blame him too much.The guide could remind him to pay more attention.6.Give a report.If it was a serious incident, the guide should make a written report.第八题 导游人员应如何处理旅游者伤病、病危和死亡事故？ How to deal with tourists’ injuries, danger and death in accidents? 1.If the tourist get hurt or be sick in accident, the guide should visit immediately.If necessary, the guide should accompany the patient to hospital.It is prohibited for the guide to give the patient medicine privately.2.When the tourist is critically ill, the guide should send the patient to hospital for a rescue with the leader or relatives or call the doctor immediately.3.In the rescue process, the guide should request the presence of the leader or the relatives and friends, and take detailed records of symptoms of illness and treatment before and after.4.In the rescue process, the guide should report situation to the travel agency all the time;remind the lead to inform the patient’s family, if the patient is a foreigner, the guide should remind the leader to inform the embassies and consulates in the country.5.The guide should arrange other tourists properly when individual tourist is ill, the national guide should continue accompanying the group.6.If the tourist died, the guide should report to the local travel agency immediately, and the local agency should deal with the aftermath in accordance with relevant state regulations.At the same time, the guide should make other tourists’ emotion stable, and complete the reception actively.If it is a irregular death, the guide should protect the scene, and report to the local department in time.第九题 对于交通事故，导游人员应如何预防与处理？ How to prevent or deal with the traffic accidents? P: 1.The guide should have safety awareness in the reception work, and give assistance to the driver with safe driving work.2.The guide should leave enough time when arrange activities, don’t urge the driver to be hurry and be speeding.3.In case of bad weather, heavy traffic or bad road conditions, the guide should remind the driver to pay attention to safety and drive carefully.4.The guide should prevent other drivers, and remind the driver not to drink.If the driver is drunk driving, the guide should stop him immediately and report to the travel agency and request reassignment to other bus or swap drivers.D: 1.Emergency treatment: If somebody hurts, arrange rescue immediately.Send the hurt people to the nearest hospital.2.Protect the scene

3.Timely report(#122): Inform Traffic Department and Security Department.Report it to the travel agency.4.Appease tourists: Make other tourists’ emotion stable, and try to complete the reception activity.5.Write a report containing the cause, details of rescue and treatment, responsibility, tourists’ emotion and response.Try to report detaily, correctly and clearly.第十题 对治安事故，导游人员应如何预防与处理？

The prevention and treatment of the breach of security.A breach of security means that the tourist has suffered: theft, robbery, fraud, indecency or murder and their life or property has been endangered on the trip.Prevent:(1)The guides should increase their vigilance when doing reception services.Take effective measures, and try to prevent public security accident from happening.(2)Remind tourists not to tell strangers their room numbers, let strangers enter room especially at night, and don’t exchange the foreign currency with individuals.(3)After checking in the hotel, the guides should advice the tourists to deposit the valuable property in the safe deposit box of the hotel, don’t hand-carry or put them everywhere.(4)After leaving the hotel, the guides should remind tourists to take along the certificates or valuable things.After tourists getting off the bus, the guides should remind the driver to lock the door and window.(5)During the tourist activity, the guides should be together with tourists all the time, and observe the situation around, often count noses.(6)During visit, don’t stop the bus let the irrelevant person get on the bus.If some person stops the bus, the guide should remind the driver not to park.Deal with:(1)The guide should do his best to protect the safety and property of tourists and take them only to safe places.If the tourists are injured, the guide should rescue them.(2)The guide should immediately report the incident to the police for investigation.(3)The guide should report to the travel agency.When casualties or loss of property occur, the guide should ask the travel agency to give him instructions or request that the personnel of the travel agency handle the incident.(4)The guide should comfort and console the tourists, and, if possible, continue with the scheduled travel.(5)The guide is expected to submit a written report to the travel agency and help handle the issues concerned.(6)Deal with problems arising from an accident well: Prepare essential identifications, materials and handle rehabilitation works well.第十一题 对于火灾事故，导游人员应如何预防与处理？ The prevention and treatment of the fire accident.Prevention:(1)Remind tourists of not to carry inflammables and explosives and don’t throw out cigarette ends.(2)Tell the relevant regulations to the tourists.Remind them not to take forbidden goods in the luggage.(3)Familiar with the location of emergency doors, exits and escape stairs of each floor and shift safe route.And introduce those to tourist.(4)Keep fire alarm telephone number 119 firmly in mind.(5)Know room numbers of the tour leader and tourists.Deal with:(1)The guide should report the fire immediately to the police.(2)The guide should inform the tourists that there is a fire and lead them to a safe place through a safe emergency exit.While fleeting the fire, tourists must be warned not to take the elevator.Tourists may become trapped in the elevator due to power failure caused by the fire.(3)Obey staff member’s unified command.Evacuate tourists through the extra exit rapidly.(4)Lead tourists to save themselves.Don’t take the elevator, use wet things to cover oneself, wave colorful things to call rescue people.(5)Help to deal with rehabilitation works.第十二题 导游人员应如何预防旅游者食物中毒？一旦发生食物中毒，应如何处理？ The prevention and treatment of food poisoning.Prevention: 1.To avoid its occurrence, the guide should take tourists only to designated restaurants for meals.2.And always remind them not to eat food sold by street vendors.3.If it is found that food or beverage was unhygienic or turned sour during dinner, the guide should demand to replace them immediately.Require the restaurant leader to apologize.And report to the travel agency in case of necessity.4.Tell the tourists about “water and soil” question clearly.The food which locals can cat, the outsiders perhaps cannot.Deal with: 1.If a tourist is poisoned, the guide should ask him to drink a lot of water to flash out the poison and send the patient to hospital immediately.2.Inform the health and epidemic prevention department to examine some samples that tourists have eaten immediately.3.Ask the doctor to open the certificate of diagnosis.4.Report to the reception agency rapidly, and notify the serious patient’s relatives.5.Guides should help to understand, analyze and grasp the reason of being poisoned, and, offer the reliable material to the related departments in order to investigate this case.第十三题 对旅游者在餐饮方面的个别要求，导游人员应如何处理？

The treatment which tourists require individually in food and beverage(1)The special diet requires can be divided into two kinds: one is making clear in the agreement, another kind is putting forward temporarily.If the special dietary requirements have been specified on the contract, the travel agency must fulfill them.If the requirement is not specified in the contract, but requested after the tourist’s arrival, the guide should do his best to meet the needs of the tourist.However, the tourist should bear the extra expenses.A guide should try his best to meet the tourist’s requirements if it is related to his religious practice or health reasons.(2)Tourists demand to change the meal: If the tourist demand to change the dishes, generally speaking, the guide must contact the restaurant 3 hours earlier, so long as the restaurant agrees to change the meal, the guide can assent.If it was close to the meal time, the guide shouldn’t agree, but should explain it patiently;If the tourist insist on changing, he should bear he expenses.(3)Demand to have a dinner alone or require room service: If the tourist request to have his meal separately or send meals to his room, the guide should tell him to pay for himself, but if the tourist is a sick and can’t have dinner in the dining hall, the guide should arrange to send the meal actively and it must be free.(4)Other diet requirements: If the tourist wants to eat his meal before or after the arranged time, the guide should get in touch with the restaurant earlier and try to satisfy the tourist.If the tourists wanted to taste local special food, the guide should get in touch with the desighed restaurant to arrange.第十四题 对旅游者住房方面的个别要求，导游人员应如何处理？

To the tourist housing aspect’s individual request, how should the conducting a tour personnel process? 1.Request to exchange the hotel: The tourist proposes exchanges the hotel, accompanies should with reception society contacting, the reception society be supposed to be responsible promptly to exchange.If the reception society really has the special reason and the difficulty, should to travel this explanation, proposes the convincing reason, after the tourist agreed that may according to the reception society specific measure properly solve, and gives the tourist to compensate.2.Requests to exchange the room: Because in the room has the cockroach, the stinking insect, the mouse and so on, the tourist requests to change houses, should satisfy its request.The tourist request exchanges when differently faces, the different floor’s identical standard guest room, if does not involve the price question and the hotel has the vacant room, may with hotel guest room department contacting, suitable satisfy or request issue of something the team to mix in the interior.3.The request lives in a higher standard the guest room: The tourist request lives when is higher than the contract provision standard the room, if the hotel has the corresponding room, may give to satisfy, but the tourist must pay the original room to return a house the cost of the loss and two kind of scale guest room charge the price difference.4.Requests to live in the single room: If the tourist living in the standard room requests to live in single room, it can be met if there has vacant room, but the tourist should take their own expense.5.Require to buy goods in the room: The guide should assist the tourist actively, contact with the hotel and transact with rules of the hotel.6.Require an extension of stay time: If there has vacant room in the hotel, the tourist’s request can be met, but he should charge himself.If there has no vacant room, the guide can assist the tourist to contact other hotels, and the tourist should pay himself.第十五题 对旅游者娱乐活动方面个别要求，导游人员应如何处理？ Tourist’s amusement is required individually 1.Demand to change the planned recreation: If tourists are unsatisfied with the recreational activities that are arranged, demand to change the recreational activities, guides should contact travel agency immediately, if the condition permits, change the plan as much as possible, if the condition is not permitted, guides should explain patiently to the tourist, prove the ticket has already been ordered to tourists, can’t replace;If tourists insist on demanding to change, guides can help, but explain the expenses to pay by oneself, the comprehensive service charge is not refunded.2.Demand to increase the recreation outside the plan, the guide should generally give assistance, but does not usually accompany going.3.Demand to go to the unhealthy place of entertainment, guides should refuse him or her absolutely, and explain clearly relevant regulations and laws of our country to tourists.第十六题 对旅游者购物方面个别要求，导游人员应如何处理？ How to deal with individual requirements of tourists’ shopping? 1.Require to go shopping alone: If the tourist invites the guide to go shopping together, the guide should depend on the condition, when conditions permit, the guide can accompany as far as possible.If it is impossibility, the guide should give him help.If the tourist requires to go shopping alone when the group is leaving, the guide must discourage him.2.requires returned merchandise requires tour guides to help returned, tour guides help the tourists should be aware of their responsibilities from the loss, should actively assist and try to help resolve, if necessary, to travel together.3.asked again to request a tour guide to help store, the guide should be given the enthusiasm to help.Under normal circumstances as long as time permits, tour guides can accompany.4.requires the purchase of antiques or antique art heritage tour guides should be fixed to the store, and to remind travelers to buy after the proper custody of the invoice, do not remove the items printed on the wax to prepare for customs inspection.If you find an individual travelers suspected of smuggling artifacts, tour guides should be immediately reported to the authorities.5.requires the purchase of medicines, medicine guide should inform the relevant provisions of China Customs.6.shipping requirements requested on behalf of tour operators on behalf of shipment, the tour guides can tell in the tourist shops are generally fixed shipping business, please apply for their spot in the store;if the store no such business, tour operators should actively assist tourists to other places for shipment procedures.第十七题 旅游者要求探视亲友应注意哪些事项？

Tourists visiting friends and relatives asked questions XVII should pay attention to what matters? 1.Tour guides to help tourists in contact after meeting with relatives or counterparts, generally do not participate in the meeting, asked the parties not to meet the purpose and content;2.Tour guides to help foreign tourists in contact after the meeting, generally do not participate in the meeting, there is no obligation when translated.If you do need to provide translation services of tour guides, tour activities, without affecting the premise can be agreed;3.If asked to meet with foreign tourists or foreigners in China China, embassy and consulate personnel, tour guides should not intervene, the need group is the Association can help.4.If foreign tourists warmly invited to participate in tour guides and consular activities held, tour guides should be politely refused, if necessary, should consult the leadership, for approval before going;

5.Tour guides should be aware of tourists and meet real people relationships between individuals if found by relatives and friends as a cover for.6.Not normal dealings with, or engage in illegal activities, should be promptly reported to the authorities.第十八题 旅游者要求转递物品，导游人员应如何处理？ Tourists demand to pass articles Generally, tour guide should proudly reject.If tourist indeed cannot handle himself, the guide can offer help.1.Ask the condition of the goods, require a good list and check the number face to face.2.If the goods should be paid taxes, the guide should require the tourist to pay.3.If the goods is very expensive, we should ask the tourist to write a trust letter, and specify the article name and number face to face.And ask the tourist to sign it and leave the detailed address.4.Ask the receiver to write a receiving note, including the article name and signature.5.Hand in the receiving note and the trust instrument to the travel agency.6.If the tourists want the guide to pass on food to other person, the guide should decline it, and explain the reason.Ask him to deal with it by himself.第十九题 旅游者要求中途退团，导游人员应如何处理？ Demand to withdraw from group midway.1.If tourist is ill or has special reasons and demand to leave the travel party ahead of time, the tourist can be satisfied if the reception and organization agencies agree.Whether return the left travel fees or not, the agency should do it according to the terms in the agreement they signed.2.If tourist’s requirement is unreasonable, the guide should explain to him patiently.If failed to persuade him, the guide can accept his requirement and must tell him that his travel fee won’t be returned.3.The whole touring party proposes withdrawing from the group midway collectively, because of the travel agency and guide’s service quality.The guide can handle this situation according to the relevant regulations.4.If because of the serious natural calamities, touring party or some tourists are forced to demand to finish the tourist activity as soon as possible, the guide can allow them.But because of not our faults, we refuse to compensate.5.Guides can help tourists who withdraw from the group midway to book the flight ticket, go through formalities of separate visa.But the expenses should be paid by the tourist.第二十题 旅游者要求延长旅游期限，导游人员应如何处理？

If the tourists request to extend the traveling deadline, what should the guide do? 1.If the tourist need to cure due to injury or disaster so that he had to extend the stay, the guide should help to go through the procedures.And give him visit often.2.If the tourists after the end of the tour enough, want to continue to visit and tour, tour guides should be given assistance.3.If the foreign tourists do not need to extend the visa, and can meet their requirements;For visa extension, in principle, should be given declined.4.If tourists insist on leaving or have special needs, staff can consult travel guides, and its provide the necessary help.Accompanied by proof of tourists who travel, passport and visa group, separate to the local Public Security Bureau to extend the visa and visa procedures.5.If necessary, tour guides to help tourists re-flight base, to help their booked rooms at a cost by the tourists themselves.

第二篇：陕西省导游口试考试景点讲解：秦兵马俑英文导游词

陕西省导游口试考试景点讲解：秦兵马俑英文导游词

Emperor Qin Shihuang’s Mausoleum and the Terra-cotta Warriors and Horses Museum

Emperor Qin Shihuang(259-210B.C.)had Ying as his surname and Zheng as his given name.He name to the throne of the Qin at age 13, and took the helm of the state at age of 22.By 221 B.C., he had annexed the six rival principalities of Qi, Chu, Yan, Han, Zhao and Wei, and established the first feudal empire in China’s history.In the year 221 B.C., when he unified the whole country, Ying Zheng styled himself emperor.He named himself Shihuang Di, the first emperor in the hope that his later generations be the second, the third even the one hundredth and thousandth emperors in proper order to carry on the hereditary system.Since then, the supreme feudal rulers of China’s dynasties had continued to call themselves Huang Di, the emperor.After he had annexed the other six states, Emperor Qin Shihuang abolished the enfeoffment system and adopted the prefecture and county system.He standardized legal codes, written language, track, currencies, weights and measures.To protect against harassment by the Hun aristocrats.Emperor Qin Shihuang ordered the Great Wall be built.All these measures played an active role in eliminating the cause of the state of separation and division and strengthening the unification of the whole country as well as promotion the development of economy and culture.They had a great and deep influence upon China’s 2,000 year old feudal society.Emperor Qin Shihuang ordered the books of various schools burned except those of the Qin dynasty’s history and culture, divination and medicines in an attempt to push his feudal autocracy in the ideological field.As a result, China’s ancient classics had been devastated and destroy.Moreover, he once ordered 460 scholars be buried alive.Those events were later called in history“the burning of books and the burying of Confucian scholars.”

Emperor Qin Shihuang，for his own pleasure, conscribed several hundred thousand convicts and went in for large-scale construction and had over seven hundred palaces built in the Guanzhong Plain.These palaces stretched several hundred li and he sought pleasure from one palace to the other.Often nobody knew where he ranging treasures inside the tomb, were enclosed alive.Emperor Qin Shihuang’s Mausoleum has not yet been excavated.What looks like inside could noly be known when it is opened.However, the three pits of the terra-cotta warriot excavated outside the east gate of the outer enclosure of the necropolis can make one imagine how magnificent and luxurious the structure of Emperor Qin Shihuang’s Mausoleum was.No.1 Pit was stumbled upon in March 1974 when villagers of Xiyang Village of Yanzhai township, Lintong County, sank a well 1.5km east of the mausoleum.In 1976, No.2 and 3 Pits were found 20m north of No.1 Pit respectively after the drilling survey.The terra-cotta warriors and horses are arrayed according to the Qin dynasty battle formation, symbolizing the troops keeping vigil beside the mausoleum.This discovery aroused much interest both at home and abroad.In 1975, a museum, housing the site of No.1 and covering an area of 16,300 square meters was built with the permission of the State Council.The museum was formally opened to public on Oct.1, the National Day, 1979.No.1 Pit is 230 meters long from east to west, 62m wide from north to south and 5m deep , covering a total area of 14,260 square meters.It is an earth-and-wood structure in the shape of a tunnel.There are five sloping entrances on the eastern and western sides of the pit respectively.The pit is divided into eleven corridors by ten earthen partition walls, and the floors are paved with bricks.Thick rafters were placed onto the walls(but now one can only see their remains), which were covered with mats and then fine soil and earth.The battle formation of the Qin dynasty, facing east.In the east end are arrayed three lines of terra-cotta warriors, 70 pieces in each, totaling 210 pieces.They are supposed to be the van of the formation.Immediately behind them are 38 columns of infantrymen alternating with war chariots in the corridors, each being 180m long.They are probably the main body of the formation.There is one line of warriors in the left, right and west ends respectively, facing outwards.They are probably the flanks and the rear.There are altogether 27 trial trench, it is assumed that more than 6,000 clay warriors and horses could be unearthed from No.1 Pit.No.2 Pit sis about half the size of No.1 Pit, covering about 6,000 square meters Trail diggings show this is a composite formation of infantry, cavalry and chariot soldiers, from which roughly over 1,000 clay warriors, and 500 chariots and saddled horses could be unearthed.The 2,000-year-old wooden chariots are already rotten.But their shafts, cross yokes, and wheels, etc.left clear impressions on the earth bed.The copper parts of the chariots still remain.Each chariot is pulled by four horses which are one and half meters high and two metres long.According to textual research, these clay horses were sculptures after the breed in the area of Hexi Corridor.The horses for the cavalrymen were already saddled, but with no stirups.No.3 Pit covers an area of 520m2 with only four horses, one chariot and 68 warriors, supposed to be the command post of the battle formation.Now, No.2 and 3 Pits have been refilled, but visitors can see some clay figures and weapons displayed in the exhibition halls in the museum that had been unearthed from these two pits.The floors of both No.1 and 2 Pits were covered with a layer of silt of 15 to 20cm thick.In these pits, one can see traces of burnt beams everywhere, some relics which were mostly broken.Analysis shows that the pits were burned down by Xiang Yu, leader of a peasant army.All of the clay warriors in the three pits held real weapons in their hands and face east, showing Emperor Qin Shihuang’s strong determination of wiping out the six states and unifying the whole country.The height of the terra-cotta warriors varies from 1.78m, the shortest, to 1.97m, the tallest.They look healthy and strong and have different facial expressions.Probably they were sculpted by craftsmen according to real soldiers of the Qin dynasy.They organically combined the skills of round engraving, bas-relief and linear engraving, and utilized the six traditional folk crafts of sculpturing, such as hand-moulding, sticking, cutting, painting and so on.The clay models were then put in kilns, baked and colour-painted.As the terra-cotta figures have beeb burnt and have gone through the natural process of decay, we can’t see their original gorgeous colours.However, most of the terra-cotta figures bear the trace of the original colours, and few of them are still as bright as new.They are found to be painted by mineral dyestuffs of vermilion, bright red, pink dark green, powder green, purple, blue, orange, black and white colours.Thousands of real weapons were unearthed from these terra-cotta army pits, including broad knives, swords, spears, dagger-axes, halberds, bows, crossbows and arrowheads.These weapons were exquisitely made.Some of theme are still very sharp, analyses show that they are made of alloys of copper and tin, containing more than ten kinds of other metals.Since their surfaces were treated with chromium, they are as bright as new, though buried underground for more than 2,000 years.This indicates that Qin dynasty’s metallurgical technology and weapon-manufacturing technique already reached quite a high level.In December 1980, two teams of large painted bronze chariots and horses were unearthed 20 metres west of the mound of Emperor Qin Shihuang’s Mausoleum.These single shaft four-horse chariots each comprises 3,462 spare parts, and has a body with two compartments, one behind the other, and an elliptical umbrella like canopy.The four horses harnessed to the chariot are 65-67 centimeters tall.The restored bronze chariots and horses are exact imitations of true chariot, horse and driver in half life-size.The chariots and horses are decorated with coloured drawings against white background.They have been fitted with more than 1,500 piecese of gold and silvers and decorations, looking luxurious, splendid and graceful.Probably they were meant for the use of Emperor Qin Shihuang’s soul to go on inspection.The bronze chariots and horses were made by lost wax casting, which shows a high level of technology.For instance, the tortoise-shell-like canopy is about 4mm thick, and the window is only 1mm thick on which are many small holes for ventilation.According to a preliminary study, the technology of manufacturing the bronze chariots and horses has involved casting, welding, reveting, inlaying embedding and chiseling.The excavation of the bronze chariots and horses provides extremely valuable material and data for the textual research of the metallurgical technique, the mechanism of the chariot and technological modeling of the Qin dynasty.No.2 bronze chariot and horses now on display were found broken into 1,555 pieces when excavated.After two-and-half years’ careful and painstaking restoration by archaeologists and various specialists, they were formally exhibited in the museum on October 1, 1983.No.1 bronze chariot hand horses are on display from 1988.The museum of Terracotta Warriors and Horses

Ladies and gentlemen, good morning, Today, we are going to visit the Museum of Terracotta Warriors and Horses.This museum is located at the foot of mountain Li Shan, about 35 kilometers east of Xi’an.First, I will give you a brief introduction about the master of this underground army---the First Qin Emperor, Yingzheng.He came to the throne at the age of 13 and seized the power at the age of 22.By 221BC, he had annexed all the six independent states and established the first centralized autocratic feudal empire in the long history of China.After the unification of the whole country, he styled himself the First Emperor and standardized the coinage, weights and measures, the legal codes, the written scripts and so on.He also ordered the linkage of the original Great Wall.All these exerted an everlasting influence on the long feudal history of China.But the First Qin Emperor was very ambitious.As soon as he came to the throne, he ordered that a magnificent mausoleum should be built for him.It took 37 years to complete this great project.Actually, the site of those terracotta warriors and horses we now see is just a small part of his mausoleum.Ok, everyone, now we are standing at the front gate of the Eighth Wonder of the world---the Museum of Terracotta Warriors and Horses.As one of the top ten places of historical interest in China, it was also listed as a world heritage site.So next, let’s go to uncover the veil of this miraculous work.In March 1974,when several farmers were sinking a well about 1.5km east of the First Qin Emperor’s Maosolem, they came upon many fragments of the terracotta figures.The results of archaeological excavation showed that is two more pits were discovered respectively.They were then named pit1，pit2, and pit3 by the order of discovery.The new discovery stirred up a sensation all over the world.In order to provide the historical artifacts with adequate protection, a musem was set up on the site of Pit 1 in 1975 upon the approval of the state council.Pit 1,covers an area of 16,300 square meters, is an earth-and-wood structure in the shape of a tunnel.The terra cotta armies in pit 1 were arranged in battle formation.In the front of this formation, there are 210warriors in 3 lines facing forward.Armed with bows and arrows, they constitute the so-called vanguard.Meanwhile, there is one row of warriors on each of the borders of this pit, facing outward---they are the flanks and the rear guard.Holding long-distance shooting weapons, they took up the job of defending the whole army.Then, this way please.We may find ten partition walls which divided this pit into 11 corridors.The warriors standing inside them with horse-drawn chariots represent the principal military force of this battle formation.According to the density, there are over 6000 terracotta warriors and horses, and most of them are infantrymen.Ok, Here now we arrived at Pit 2.we can see that Pit 2 is still under cover, that’s because we want to preserve them.Pit 2 consists of 4 different mixed military forces in four arrays, they are infantrymen, cavalrymen, archers and charioteers.And pit 2 also include many chariots and horses.They can be divided to act independently, capable of attacking, and defending with a quick response.As you see, those worriors, their feet, legs, bodies, necks, hands and heads, all with different faces, were all made separately and joined together.we may find they are all vivid and true to life.And also as we can see, here are some actual weapons unearthed in those pits.The most attractive one is a bronze sword.Although it was buried over thousands of years, it is still very sharp.It can cat through 20 pieces of paper put together.Now we come to pit 3.Pit 3 covers an area of about 520 square meters.There are only 68 warriors and 4 clay horses.The warriors were arranged opposite to each other in two rows, and only one kind of weapon called “SHU” had been discovered.This kind of weapon has no blade, and is believed to be used by the guards of honor.We have found many animal bones in the north side, and it is supposed to be “Prayer Hall”, and “Commander’s office” is on the south side.This suggests pit 3 is the headquarters directing the whole underground army.Then we have arrived at the exhibition hall of Bronze Chariots and Horses.In 1980, two sets of large painted bronze chariots and horses were found.They broke into thousands of pieces when we found them and after 8 years’ careful restoration;they were rebuilt and open to the public.The first one was named “High Chariot” and the second one was called “Security Chariot”.They were the eariliest and most exquisitely and intricately made bronze valuables,and also the largest bronze wares discovered in the history of world archaeology.It provides extremlyvaluable material and data for the research of the metallurgical technique and technological modeling og the Qin Dynasty.So now we will finish our journey in the museum today, I believe that you must be very astonished at this world wonder.So it’s your time,you can work around and take some pictures.thank you for listening.

第三篇：陕西省导游口试考试景点讲解：华山英文导游词

陕西省导游口试考试景点讲解：华山英文导游词Hua Shan is the highest of China’s five sacred mountains.It is 120 kilometers east of Xian.It has five peaks that resemble the petals of a flower.The highest peak is 2180 meters(7085 feet).We had had discussions about going to Hua Shan with some graduate students from Computer Science.That didn’t work out due to changes in schedules on both sides.Also, they were planning to do the climb at night to be able to reach the peak at sunrise.That did not appeal to us.We wanted to spend a night on the mountain.Fran’s department arranged a trip for us, making reservations at the simple hotel on the North Peak.They sent two graduate students to accompany us, though they had not been to Hua Shan before.We met them at 8:00 on Saturday morning and took a taxi to the train station.There we asked around and located a mini-bus.The bus made a couple of stops.One was to see a presentation about the traditional medicines grown on the mountain and a chance to buy some of them.It probably would have been interesting if we understood Chinese.Our guides gave us the general outline about what was said.The other stop was a quick lunch stop.There are two approaches to Hua Shan.[Chinese proverb: “There is one road and only one road to Hua Shan,” meaning that sometimes the hard way is the only way.] The west entrance involves 10 kilometers of walking on a road before you start climbing.We went with the east entrance, where the bus brings you to the base of a cable car that goes up to the 1500 meter North Peak.Our plan was to walk up to the North Peak, then climb to the four other peaks the next day and take the cable car down.We started the climb in the early afternoon.The path consists of stone steps with rough chain link handrails in the narrowest areas(we wore our bicycling gloves for hand protection).Physically, it is more like climbing the steps of a skyscraper than trails at home.However, the temperature was about 95 degrees and there was not much shade.We brought lots of water, including some bottles that we froze and some Gatorade that we got at the fancy department store in downtown Xian.There are plenty of refreshment stands along the way where you can buy bottled water, the Chinese equivalent of Gatorade, and other drinks or snacks at a premium price.We reached the North Peak before 4:00 PM and rested at the hotel.Our room was basic, but comfortable and clean enough.Because water is scarce on the mountain, there were neither showers nor sinks available for washing.In that sense the experience felt like camping, but we were sleeping in a big tent!

After dinner at the hotel restaurant, we spent some time talking with our guides.We were a bit surprised to find that they both think of Japan negatively, but like the U.S.It seems that Japan’s WWII behavior in China has not been forgotten, and is emphasized in school.We saw a beautiful sunset and watched the sky become resplendent with thousands of stars, including the Milky Way galaxy.This was the clearest sky that we have seen in China.The fresh air at Hua Shan is a treat!

Our guides had both been planning to get up at 4:00 AM to watch the sunrise.Fran and I made sleep a priority.We did happen to wake up a bit before sunrise(our room faced east)and went outside to watch the sky become rosy.Ironically, our guides missed the sunrise because they had stayed up late watching the European soccer championships on the television in their room The plan for the day was to climb the other four peaks, but we reserved the right to shorten the route.The first part was a steep climb to Middle Peak.After the low North Peak, all the others are at roughly 2000 meters.There were crowds on the way to Middle Peak – mostly Chinese hikers but we did see a few other wai guo(foreigners)as well.We visited two Taoist temples en route to Middle Peak.Each one had an altar with incense and offerings of fruit.The friendly monks invited us to say a prayer or to send blessings to loved ones.Fran accepted their invitation.At the first temple, she lit incense sticks and knelt on a cushion in front of the altar saying a silent prayer for our safe journey to the various summits of Hua Shan(the prayer was answered).At the second temple, she knelt on a cushion in front of the altar and sent silent blessings to several friends who are experiencing challenging situations in their lives at present.After each blessing, she leaned forward and the monk struck a drum.After Middle Peak, the crowds got much thinner.The next was East Peak, which had a steep ladder climbing rock.Fran was dubious about this ascent, but realized that the ladder wasn’t so bad and went for it.That was a good decision because we were then able to do a loop and the trails got almost empty at this point.After skirting the top of a cliff with a steep dropoff on both sides, we had a pleasant walk to South Peak and West Peak.There was even a small amount of dirt trail!The summit of South Peak was the highest point on Hua Shan, so of course we asked another hiker to take a photo of our guides and us.The views from the tops of each peak were beautiful.Hua Shan and the surrounding mountains are very rugged and remind us somewhat of hiking in the southwestern United States or the Sierras.We took a route that eventually brought us to the main line returning down from Middle to North Peak.We were happy to have ascended each of the five peaks(petals)of Flower Mountain.By cable car(the longest in Asia), it was just 7 minutes down to the park entrance.We caught a shuttle bus into town, then transferred to a bus for Xian.Our guides told us that we had walked up and down a total of 4000 stairs!We were glad that we did not have this information when we started.For three days after returning home, our sore leg muscles instructed us to take the elevator to our fifth floor apartment rather than climbing the stairs.

第四篇：陕西省导游口试考试景点讲解：华清池英文导游词

陕西省导游口试考试景点讲解：华清池英文导游词

Huaqing Pool is situated about 35 kilometres east of the city of Xi’an.Historically, the Western Zhou dynasty saw the construction of the Li Palace on the spot.In the Qin dynasty a pool was built with stones, and was given the name Lishan Tang(the Lishan Hot Spring).The site was extended into a palace in the Han dynasty, and renamed the Li Palace(the Resort Palace).In the Tang dynasty, Li Shimin(Emperor Tai Zong)ordered to construct the Hot Spring Palace, and Emperor Xuan Zong had a walled palace built around Lishan Mountain in the year of 747.It was known as the Huaqing Palace.It also had the name Huaqing Pool on account of its location on the hot springs.Huaqing Pool is located at the foot of the Lishan Mountain, a branch range of the Qinling Ranges, and stands 1,256 metres high.It is covered with pines and cypresses, looking very much like a like a dark green galloping horse from a long distance.So it has the name of the Lishan Mountain(Li means a black horse).The Tang dynasty Emperor Xuan Zong and his favourite lady, Yang Gui Fei used to make their home at Frost Drifting Hall in winter days.When winter came, snowflakes were floating in the air, and everything in sight was white.However, they came into thaw immediately in front of the hall.It owed a great deal to the luke warm vapour rising out of the hot spring.This is the Frost Drifting Hall that greets us today.Close by the Frost Drifting Hall lies the Nine Dragon Pool.According to legend, the Central Shaanxi Plain was once stricken by a severe drought in the very remote past.Thus, by the order of the Jade Emperor(the Supreme Deity of Heaven), an old dragon came at the head of eight young ones, and made rain here.Yet when the disaster was just abating, they lowered their guard so much that it became serious again.In a fit of anger, the Jade Emperor kept the young dragons under the Jade Cause Way(玉堤), with the Morning Glow Pavilion and the Sunset Pavilion built at both ends of it respectively, to make the young dragons spout cleat water all day long to meet the needs of local irrigation.Besides, he had the old dragon confined to the bottom of the Roaring Dragon Waterside Pavilion situated at the upper end of the Jade Causeway, and obliged him to exercise control over the young.The Nine-Bend Corridor west of the Nine Dragon Pool leads directly to the Marble Boat, which resembles a dragon boat on the water surface.In the Marble Boat lies the Nine Dragon Tang(the Nine Dragon Hot Spring where Emperor Xuan Zong used to take baths).At the head of his court ladies and hundreds of his officials, he would come to the Huanqing Palace to spend his winter days in October of the Lunar calendar and return to Chang’an City as the year drew to its close.The Nine Dragon Hot Spring was originally built with crystal jade, whose surface was decorated with the carvings of fish, dragons, birds and flowers.In it twin lotus flowers also carved with white jade could be seen as well.The spring water welled from the break of an earthen jar, and spouted up to the lotus flowers.Hence the name Lotus Flower Tang(the Lotus Flower Hot Spring).The Gui Fei Bathing Pool was where Yang Gui Fei, Emperor Xuan Zong’s favorite lady, used to take bath.It was originally built with white jade, and in its center a blooming flower spouted water like a spring.The pool looked very much like a Chinese flowering crabapple;Hence its name the Chinese Flowering Crabapple Hot Spring or the Lotus Hot Spring..Lady Yang used to make a stay in this pavilion to see sights or to air her hair after a bath.Therefore, it was named the Hair Airing Pavilion.Whether the sun was rising or setting, the pavilion was aglow with sunshine;hence the name the Flying Roseate Pavilion.Southwest of the Gui Fei Bathing Pool stands a brick-built pavilion.On its head three big Chinese characters “Xi Jia Lou”(Fine Sunset-Bathed Pavilion)are inscribed according to the model of the most celebrated according to the model of the most celebrated Chinese calligrapher, Yu You Ren, here is the source of the spring water.At this spa there are four hot springs.They have an hourly flow of 112 tons, and a constant temperature of 43°C.The spring water contains lime, sodium carbonate, sodium sulphate and other minerals, which makes it suitable for bathing and considerable treatment of quite a few diseases such as dermatosis, rheumatism, arthritis and muscular pain.The Fine Sunset-Bathed Pavilion marks the first source of the spring water, which was discovered some 3,000 years ago, roughly in the Western Zhou Dynasty.Its water flow averages 25 tons per hour.Take up the steps east of the source of hot springs, you will gradually see the Five-Room Pavilion where Chiang Kaishek made a temporary stay during the Xi’an Incident.The Xi’an Incident took place on December 12, 1936, and it is also known as the Double Twelfth Incident.After the Incident of September 18, 1936, the Japanese imperialists seized the three provinces northeast of China, and intensified their invasion of North China.This was the very moment vital to the Chinese nation.Yet Chiang Kaichek persisted doggedly in carrying out his reactionary policy “domestic tranquility is a must for the resistance against Japanese invades,” and commanded the Northeast Army and Northwest Army, respectively headed by Zhang Xueliang and Yang Hucheng, to attack the Shaanxi-Gansu-Ningxia Border Region.Inspired by our Party’s policy “let us stop the internal war and unit to resist the Japanese aggressors,” those two generals made to Chiang Kaishek the proposal of forming a united front with the Communist Party for the resistance.Not only did he reject the proposal, but flew to Xi’an to scheme the “suppression of the Communist Party.” And the slaughter of the patriotic youth.Out of patriotism, Zhang and Yang started the famous Xi’an Incident.Very early on the morning of December 12, 1936 the Incident was impending.Zhang Xueliang, together with Yang Hucheng ordered a squad of bodyguards to surround the Huaqing Pool.They fought a fierce battle there, and wiped out Chiang’s bodyguards in one vigorous effort.The sound of firing came to Chiang Kaishek, and he was so terrified that he crept out of the window with his nightgown and slippers only.What’s more, he hurt his spinal bone, and lost one of his slippers while crossing over the back wall.He staggered up Lishan Mountain, and hid himself behind a stone in the crevice halfway on it.Those brave soldiers began to search the mountain immediately when they rushed into the Five-Room Pavilion to find that Chiang’s hat and clothes were still there and that his quilt remained warm.In the end they found Chiang Kaishek, and thus escorted him to Xi’an.In order to avoid a civil war and try t establish a national united front for the resistance against Japan, Mao Zedong on behalf of the C.C.P.C.insisted on a peaceful settlement of the Incident.Therefore, a delegation headed by Zhou Enlai was sent to Xi’an.Zhou Enlai and his suite did a large amount of work there, took everything possible into consideration, and ultimately forced Chiang Kaishek to accept the proposal by his two generals.On December 25, Chiang was freed, and flew back to Nanjing.The Xi’an Incident was so peacefully settled.The peaceful settlement of the Incident put an end to the internal war which had lasted for ten years, and accelerated the formation and development of the national united front for the anti-Japanese drive.Moreover, it showed that the co-operative relationships between the Communist and Nationalists arrived at a new stage.It marked a great turning point in modern Chinese history.In the year of 1946 the KMT government had a “National Rejuvenation Pavilion” built near the crevice where Chiang Kaishek had hidden himself in the Incident.It was also called “Vital Energy Pavilion”.After the national liberation it was renamed “Catching Chiang Pavilion”.Close by the pavilion stands a wooden board which carries a brief introduction to the Xi’an Incident.Iron chains and rings in the crevices east of the pavilion, by which visitors can climb up to take a look at Chiang Kaishek’s shelter.Up the winding path east of the Five-Room-Pavilion you will catch sight of a bridge-like construction.It shines regularly with a myriad of evening sun rays both in summer and autumn, and looks very much like rainbow.So it has the name of the Hovering Rainbow Bridge.Located on the Xixiu Ridge(the West Embroidery Ridge)of the Lishan Mountain, the remains of the beacon tower of the Western Zhou Dynasty seem easy to identify.The beacon tower was mostly built at the top of the mountain to give border alarm in ancient times.It was constantly under special control.Once the enemies were pressing on towards the border, the beacon tower began to take effect: it was made to smoke in the daytime while set on fire at night.The story goes that Bao Si, Queen of the Western Zhou dynasty was highly honored, yet she never cracked a smile.King You tried many ways to put a smile on her face, but he failed over and over again.He “called his court band to toll bells and beat gongs”, and she pulled a long face.Then the band were asked to “play the bamboo flute and strings” and she remained displeased.Afterwards, “maids of honour served wine, festively singing and dancing,” and she did not let out a smile at all.“You don’t like music!What on earth are you fond of?” the King asked.“I nearly have a liking for nothing.But I can still well remember I liked to give ear to the sound of tearing a piece of coloured silk when I was a child.It was clear anf melodious,” she replied.King You said in excitement, “That is very simple.How come you didn’t let me know it earlier?”

Thus he ordered the officially appointed property manager to offer coloured silk, and made fresh and energetic maids of honour to tear it into pieces.Hundreds of bolts of coloured silk were utterly torn, but Bao Si remained unmoved.“Why didn’t you let out a single smile then?” he asked.“I have never smiled so far, ” the Queen replied.The King tried over and over again, but failed repeatedly, and in the end he gave orders, “Anyone both in and out of court who can amuse Bao Si will be awarded one thousand pieces of gold.”

Afterwards Guo Shifu, a treacherous court official came and offered advice: “Set the beacon tower on fire and fool your sovereign rulers.” That night the King and Queen reached the Lishan Mountain by carriage, and gave the order.In the split second the flames of the fire lit up the sky ad the sovereign rulers moved their troops immediately to the Lishan Mountain.There they found nothing but that the King and Queen enjoyed drinking festively.The King then dispatched his bodyguard to inform them that “Everything should have been all right.I have just been joking with you.” When they got this, they looked at each other in blank dismay, and left disappointed.Sure enough, Bao Si burst into laughter, stroking her hands when she noticed all the troops come in vain and go noisily.Accordingly, Guo Shifu got a prize of one thousand pieces of gold.Later on King You did so more often than not.In 771 B.C.Quan Rong(a then minority tribe)staged an armed rebellion against the Western Zhou Dynasty.King You ordered urgently to set the beacon tower on fire, but all the sovereign rulers remained unmoved.Consequently King Yu was killed, and Bao Si was taken away.The Western Zhou dynasty vanished.Herein come the Chinese idiom “A single smile costs one thousand pieces of gold” and “The sovereign rulers are fooled by the beacon fire.”

第五篇：导游英文求职信

Dear Sir/Madam:

I was referred to you by Mr.Zhang, a partner with your peking office, who informed me that the Shanghai office of your company is actively seeking to hire a Network Maintenance Engineer for your program.Your position requires top university, Bachelor or above in Computer Science or equivalent field and proficient in Windows 2000 and LINUX System.I feel that I am competent to meet the requirements.I will be graduating from Graduate School of peking University this year with a M.S.degree.My studies have included courses in computer control and management and I designed a control simulation system developed with Microsoft Visual InterDev and SQL Server.During my education, I have grasped the principals of my major and skills of practice.Not only have I passed CET-6, but more important I can communicate with others freely in English.My ability to write and speak English is out of question.The enclosed resume outlines my credentials and accomplishments in greater detail.I would welcome an opportunity to meet with you for a personal interview.Sincerely,