第一篇：旅游英语-情景英语(定酒店短文)
美联英语提供：情景英语（定酒店短文）分享一个免费试听课，名额有限，碰碰运气吧
http://m.meten.com/test/xingzuo.html?tid=16-73675-0 旅游英语：你会打电话预定酒店吗？
很多时候出国旅游前都是要打电话预订宾馆房间的，这里就让大家了解一下如何进行房间预订。在信息高度发达的今天，预定饭店的方式也是多种多样的。电话、上网、信函、电传都是可以的，但最常用的还是电话预定。UNIT 1 Room Reservations 1-1 A long Distance call 远程预定酒店
Scene: Henry Bellow(B)and Margaret Bellow(M), an American couple, are going to spend their Holidays in China.Now Mr.Bellow is making a at Haitian Hotel in Shanghai through a long distance call.s(R): Shanghai Haitian Hotel.Desk.Can I help you? B: I’m calling from New York.I’d like to book a room in your hotel.R: What kind of room would you like, sir? We have single rooms, double rooms, suites and Deluxe suites in Japanese, British, Roman, French and presidential styles.B: A British suite, please.R: Would you like breakfast? B: No, thanks.R: Can you give me your name please, sir? B: Bellow.B-E-L-L-O-W.R: Thank you, Mr.Bellow.And your arrival and departure dates? B: From May 26th to May 29th.R: Very well, Mr.Bellow.British suite without breakfast from May 26th to May 29th.Am I correct, Mr.Bellow? B: Yes, thank you.R: What time will you be arriving, Mr.Bellow? B: Around 5:00 p.m.R: All right.You’ll be expected to be here then.B: That’s fine.Thank you, madam.Good-bye.R: Good-bye.在确定了要入住的饭店后，可以拨打他们的电话，告诉他们你的要求以及入住和停留的时间，入住的人数，房间的类型，申请住房人的姓名和到达饭店的大概时间，并问清房费，万一比预定时间晚了，尽快打电话联系，否则预定就会被取消。1-2 A Group 团体预订酒店
Scene:The telephone rings.The s(R)answers the phone.R: s.May I help you? Client(C): Yes.The American People-to-people Education Delegation will be visiting Shanghai at the end of this month.I’d like to book 10 double rooms with twin beds for five days.R: For which dates? C: For May 23rd, 24th, … and 27th.R: One moment please, sir.(The s check the list.)
Yes, we can confirm 10 rooms for five days.C: Thank you.Is there a special rate for a group ? R: Yes, there is a 10 per cent discount.C: That’s fine.R: By the way, how will they be getting to Shanghai? Will they be coming by air? C: Yes.R: Could you give me the flight number, please, in case the plane’s late?
C: Oh, sorry.I don’t know the flight number, but I’ll let you know by phone tomorrow.R: Thank you, sir.C: Oh, yes.According to the program, they’ll have a meeting on the 25th.Have you got a big conference hall? R: Yes, sir, we have a very nice multi-function hall, but you’ll have to speak to the manager about that.Please hold on a moment and I’ll see if I can put you through.此外，随着服务业的发展，饭店会越来越注重个性化服务，尽量满足客人的需求，所以如果你有什么特殊对房间的要求，也可以在预约时提出，使你在饭店的休息可以更加舒适和方便，何乐而不为呢。
1-3 A Local Call 预定当地酒店
Scene: The s(R)answers the phone as soon as it rings.R: Reception.Can I help you? Client(C): I’d like to book a single room with shower for Mr.George Smith.He plans to arrive on the 20th of this month.R: How long will he be staying? C: I don’t know, but it could be anything from seven to tend.R: Then we can only confirm a room from the 20th to the 27th.I’m afraid we won’t be able to guarantee him a room after the 27th.We usually have high occupancies in the peak seasons.C: What if there isn’t any room then?
R: Don’t worry, sir.We can either put him on a waiting list or find him a room in a nearby hotel.C: Fine.How much do you charge for a single room with breakfast? R: For one night, the hotel cost would be 200 yuan.How will he be paying, sir? C: His company will cover all the expenses.We’ll send you a check right away.R: Thank you, sir.C: Thank you.Good-bye.
第二篇：旅游英语情景对话
编剧：Lucy LU A导游-B译员 –
C&D游客 –
A：大家好，我是A，是负责今天大家行程的导游。旁边这位是我们的译员。欢迎参加我们广之旅。今天我们的行程主要是游览万里长城。如果在旅途中有什么问题都找我。B.Good morning.I am interpreter B.and this is our tour guide A.welcome to our 广之旅。Today we are going to visit the Great wall.If you have any need during the trip, me and A is at your service.C : I have heard so much about the Great Wall, and today I am very happy that I can visit this marvelous piece in person.B: 我听说过很多关于长城的故事，今天我很高兴能亲自来此地参观这伟大的杰作。
D：So do I.i did a lot of research before I came to China.And the Great Wall is one of the most popular tourist attractions in China.and I can not wait to visit..B: 我也是。在我来中国之前，我做了很多调查。长城是中国最有名的名胜古迹之一。我已经等不及要参观了。
A：很高兴，大家对我们的长城这么感兴趣。首先，我会派发长城的入门券，请把这个券收好。当我们离开的时候，凭此券可以到出口服务台领取纪念品一份。
B：I am gladly that you all are interested in the Great Wall.At first, here are your tickets.Please put your tickets away.When we leave, you can go to the customers service center near the exit to get a souvenir by the ticket.C&D : ok.thank u.B: 好的，谢谢。
A：长城又称万里长城。它的第一道主城墙建于秦朝。当时长城并非一次建成，而是由交战的几个国家各自修建城墙，后来经过统一合并而成。B：The Great Wall of China is also known in China as the Great Wall of 10,000 Li.The first major wall was built during Qin dynasty.This wall was not constructed as a single endeavor, but rather was created by combining several regional walls built by the Warring States.A: 不过，秦朝修建的长城现在几乎不复存在了。如今仍能清晰可见的长城建于明朝（14世纪末到17世纪初）。
B: However，the walls built in Qin Dynasty are no longer in existence.The Great Wall that can still be seen today was built during the Ming Dynasty, which was from late 14th century to 17th century.A: 这次修建规模比以往任何一次都要大，所用材料也更加坚固。B：It was built on a much larger scale and with longer-lasting materials than any wall that bad been built before.C: Oh.It is very impressive.I have a question that the Great Wall is built for protect the another country to attack or for other reason? B: 噢。这真的令我留下很深的印象。我有一个问题，修建长城主要是为了防止他国入侵还是有其他其他原因。
A：秦朝时代修建长城主要是为了防止蒙古游牧部落的侵袭。而在几百年前的明朝，是为了防止墙外的半游牧民族翻入长城后偷走财物，因为城墙加高以后他们很难把自己的马匹带进带出。
B：During he Qin dynasty, the wall was built to protect the Kingdom from reids by the Mongolian nomadic tribes.The primary purpose of the wall in Ming dynasty was to easure that semi-nomadic people outside of the wall could not across with their horses or return easily with the stolen properties.D: I read a story about the Meng Jiangnu, Is it a true story? B: 我听说过有一个孟姜女的故事。这是一个真实故事吗？
A：这是一个民间传说。主要是反映了古代中国人民付出了沉重的血汗和残酷的古制度。B：this is a folklore.This story tells the hard work of Chinese commoners as well as expose the cruel system.A: 中国有一句俗语，不到长城非好汉。
B：He who has never been to the Great Wall is hardly a real man.C&D：hahaha… really? B：哈哈哈…真的吗?
A: 这是真的。接下是自由游动时间，你们可以到处去拍照留念。一个小时后在出口处集合。B：yes。And next we will have one hour for free activities, you can go anywhere to have some photographs as memory.We will need to gather in the exit one hour later..(At last)A: 再次感谢你们参加我们广之旅的旅行团。希望你们今天都玩得开心。下次再见。
B: thanks again for joining our 广之旅 tour group.I hope all of you had a good time today.See you next time.
第三篇：《酒店英语》情景对话
情景:
1.客人打电话到希尔顿酒店预订房间。预订员详细询问客人对房型的偏好并记录基本的预订信息（如：入住的时间和天数，人数，姓名及联系方式）。注意沟通技巧。
2.客人想要预订一个豪华双人间，但无法在入住当天的18:00前赶到酒店，因此预订员推荐担保预订，客人在预订员的帮助下顺利完成保证性预订的手续，确保房间一直被保留。
3.客人在预订完房间后接受了预订员推荐的接机服务。预订员详细告知此项服务的收费情况，并记录好客人的航班号以及准确到达时间。
4.由于行程的变更，客人向酒店提出取消客房的预订。预订员详细询问后做好记录并表示希望下次有机会为其服务。
5.客人打电话到酒店进行客房预订的更改，将普通标准间升级为山景套房。预订员详细询问后做好更改记录。
6.客人在抵店前致电酒店确认所预订的房间，确保能顺利入住。
7.在酒店礼宾部工作的小王（receptionist）作为酒店代表去机场迎接客人并护送其回到酒店。客人给小费，小王开心地接受了。
8.客人抵达酒店，行李员立刻热情为客人提供行李服务，确认行李的件数以及是否有贵重或易碎的物品并将行李送至房间。
9.礼宾员（bellman）在带客人去房间的路上为客人介绍酒店的设施服务以及当地的一些的著名景点。
10.礼宾员（bellman）把客人送到房间，告知客人房卡使用时的注意事项并详细介绍客房送餐服务。
11.客人来到酒店寄存处想要寄存一个手提袋。寄存处工作人员（Bellman of Cloakroom）细心检查后发现一块贵重手表并建议客人随身携带，同时详细告知其营业时间并将取物牌交给客人。
12.客人想要搭车去三亚明珠广场（Mingzhu Mall），礼宾员请客人在大厅（lobby）等候，并亲自为客人叫出租车，还撑伞护送客人上车（当时在下雨）
13.客人于明早7点前往位于三亚经济开发区的一家工厂进行参观，计划包车一天。礼宾员详细询问信息，并告知客人包车的收费情况。
14.客人想要去免税店(duty-free shop)，与酒店班车司机交谈起来。大巴司机告诉客人酒店分别安排一辆大巴免费接送住店客人到免税店，15分钟一班。
15.EMS快递公司给住店客人沙利文先生送来一个包裹。礼宾员将包裹送到客房让客人签收。客人给小费，礼宾员欣然接受并表示感谢。
16.客人于三天前在酒店预订了商务套房，现在前台进行入住登记。接待员在详细询问信息和检查身份证明后，帮助客人填写入住登记表以及定金的支付。
17.没有预订的客人（walk-in guest）到酒店前台入住登记。接待员详细询问信息，客人想要一间带阳台的豪华大床房，接待员核查空房间情况，查看客人身份证明后帮助其完成入住登记的手续。
18.客人想去离酒店最近的第一市场（The First Market）吃海鲜，感受三亚当地的生活气息。问询处的职员为其指路并建议直接搭车前往。
19.住在三亚大东海银泰酒店（Intime）的大卫先生想去参观在鹿回头广场（Deer Looking-back Square）举办的国际兰花展（International Orchid Exhibition），于是来到酒店问询处咨询。请详细告诉客人如何乘车到达目的地。
20.客人第一次来三亚想去旅游景点游玩，于是来到酒店问询处咨询，咨询员为客人介绍三亚的著名旅游景点。
21.客人抵达酒店时发现客房价格和旅行社提供的价格不符，请为他解释现在是旺季，价格
有所调整。
22.客人要你为他输入（打字）一份材料并打印3份，要求中午12点前送至房间。请为他办理并收费，打印每份5元，费用共计15元。
22.客人要预定10月22日上午飞往济南的班机，要求靠窗户的座位，经济舱。请为他办理并收费，机票7折后总价格1640元，包含机场建设费和燃油附加费。
23.客人要预定10月22日飞往北京的直达航班，要求靠通道的座位，经济舱。请为他办理并收费，机票6.5折后总价格1340元，包含机场建设费和燃油附加费。
24.客人要你为他发一份传真到三亚学院国际旅游学院，但是很不巧机器出故障。
25.来自联想公司(Legend Holdings Limited)的王先生打算在希尔顿酒店（Hilton Hotel）预订一间能容纳150人的会议厅，用于举办一次公司年会，时间定于12月30日。请为其办理并收费。
26.腾讯公司(Tencent Holdings Limited)计划于9月30日晚七点在三亚美高梅度假酒店（MGM Grand Sanya）举办一次鸡尾酒会，请为其提供一个容纳100人的宴会厅并收费。27.1104房的吴女士准备洗澡却发现浴室没有热水，向服务台投诉。请向客人解释热水器出故障，工程师正在抢修，并给客人提供一张到温泉洗浴中心洗澡的招待券。
28.刚入住714房的李女士向服务台投诉房间地板没有清理干净，房间内有难闻的味道。请立刻派客房服务员去清理，并为此道歉。
29.815房的陈先生投诉隔壁房间在玩牌，大声喧哗，使他无法休息。请为他换至房内设置一样的818房，并为他办理客房变更手续。
30.516房的王女士外出后回房发现放在椅子上的手表不见了，请派一名服务员过去帮忙寻找并上报此事给经理。
31.515房的赵女士投诉中央空调失灵，请解释可能出现故障并立即派一名工程师过去检查维修。
32.905房的杨先生投诉衣服送洗回来有污渍，为了表示歉意，向客人提供两个选择：（1）衣服重洗；（2）送早餐券。客人选择早餐券。
33.早上王女士到服务台办理退房手续，请为她结算账单并解释干洗衣服的收费项目。
34.美国的麦克先生要将现金1,000美元兑换成人民币（1美元=6.2778人民币元），请为他办理货币兑换服务并开收据。
35.黄女士办理退房手续，打算使用信用卡支付却因机器出现故障而使用现金。请办理并给客人找零钱和开收据。
第四篇：旅游英语-小短文
分享一个免费试听课，名额有限，碰碰运气吧
http://m.meten.com/test/xingzuo.html?tid=16-73675-0
美联英语提供：
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’relooking for ways to afford to travel the world.Instead of buying a $3 cup of coffee, make it at home.Live close to work? Then save money on gas and ride your bike or take the bus to work.Think aboutall the small, daily expenses you could live without, then do it.Cutting back on these expenses will save you more money than youd think, and once you realizehow much money you
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第五篇：旅游酒店英语
《 旅游酒店英语 》教学大纲
执 笔 人：李梅
一、课程的性质、地位和作用：
《旅游酒店英语》是针对人文系英语教育专业的学生开设的专业选修课，属B类（理论+ 实践）。本门课程有助于辅助学生拓宽知识面，具有较强应用性和综合性。
通过该课程的学习，学生能够了解酒店的基本情况和服务要求，学会与之相关的英语语汇和表达方式。通过对学生进行模拟酒店特定情境完成交际任务的语言训练，提高英语交际技能等，为英语专业课的学习奠定基础。
二、课程教学对象、目的和要求
该课程的开始适合英语专业的二年级学生。
开设本课程的目的在于使学生通过学习，能够比较全面地了解酒店的基本情况和服务要求，学会与之相关的英语语汇和表达方式。通过对学生进行模拟酒店特定情境完成交际任务的语言训练，使学生了解大型宾馆酒店的组织架构和服务流程，对主要营业部门及岗位工作中的常见服务情景了解并掌握其基本用语，提高英语交际技能等，加强培养学生的职业道德素养。
学习本课程，要求学生通过对各个情景对话的学习，了解大型涉外宾馆酒店的组织架构、一般服务流程和员工素质要求；熟悉并尽量背诵前厅、客房、餐饮三个部门的情景对话；掌握前厅部、房务部、餐饮部各个情景下的常用英语词汇和基本交际用语。
三、课程的相关课程及其关系
学习本课程前，学生已具备了一定的英语知识和英语表达和交际能力。这为酒店知识的讲解和练习储备了较多的基础知识。
学好本课程后，学生的英语学习兴趣可以得到提高，并为其它课程的学习奠定基础，如口语、听力等。同时，也为学生拓宽知识面起到了辅助作用。
四、课程内容及学时分配
本课程安排在第四学期，总课时为36节。其中理论16学时，实践20学时。
PARTI THE FRONT OFFICE前厅部
UNIT 1 Room Reservation(预订客房)
教学时数：理论和实训2学时
教学内容
INTRODUCTION The Manager’s Remarks（经理的话）
l-l A Long Distance Call Reservation（长途电话预订)l-2 A Group Reservation(团体预订)
1-3 A Local Call Reservation(市内电话预订)
Structure Study: will be+doing sth(将来进行时)Function Study: Connecting Telephone Calls(电话接线)
教学重点：酒店总机、预订部的服务情景英语和语法结构；接电话技巧和基本用语；模拟订房情景语言训练
教学难点：接电话技巧和基本用语；语法结构：将来进行时
UNlT 2 At the Reception Desk（接待处)
教学时数：理论和实训2学时
教学内容
2-1 At the Entrance(门口)
2-2 The Registration(登记)
2-3 Receiving a Walk-in Guest(接待过路客人)
Structure Study: to be going to do sth(一般将来时)
Function Study: Greetings and Getting Acquainted(招呼与结识）教学重点：为预订客人和散客登记住宿和续住的基本交际用语；招呼与结识常用语；模拟接待服务情景语言训练
教学难点：模拟接待服务进行情景训练和对话
UNlT 3 The Bellman(应接服务员)
教学时数：理论和实训2学时
教学内容
3—1 Introducing Hotel Services(介绍饭店服务)
3—2About Slow Delivery of Baggage(抱怨行李运送得太慢)3—3 Ticket—Booking Service(订票)
Structure Study：Let me…Please don’t…(祈使句)How…!What a…!(感叹句)
Function Study：Offering Help(提供帮助)
教学重点：应接服务员的基本交际用语、工作职责、员工素质要求；提供帮助常用语；模拟接待和运送行李服务进行情景训练和对话
教学难点：语法结构：祈使句和感叹句；模拟接待服务情景训练
UNIT 4 At the Information Desk(问讯处)
教学时数：理论和实训2学时
教学内容
4—1 Mail Service(邮寄服务)
4—2 Introducing Some Scenic Spots(介绍景点)
4—3 Showing the Way(指明方向)
Structure Study：Have you…yet?(现在完成时)
Function Study：Showing Directions(指明方向)
教学重点：邮寄服务、介绍景点、指路的基本交际用语和员工职业素质 教学难点：语法结构：现在完成时；模拟问讯员进行为客人指路情景对话 UNIT 5 The Cashier(出纳员)
教学时数：理论和实训2学时
教学内容
5—1 Foreign Currency Exchange(兑换外币)
5—2 Checking Out(结账)
5—3 Mis-calculation(算账出错)
Structure Study：We hope that…(宾语从句)
Function Study：Bidding Farewell(道别)
教学重点：客人结帐和兑换外币的基本交际用语；算帐出错的处理技巧；宾
语从句；道别常用语
教学难点：宾语从句；模拟结帐情景语言训练
UNIT 6 Settling Guests’Complaints(处理投诉)
教学时数：理论和实训2学时
教学内容
6—1 Changing a Room(换房)
6—2 At the Lost and Found Desk(失物招领处)
6—3 Charging More(加收房费)
Structure Study：He said(that)he．．．He told me(that)he…(间接引语)
Function Study：Answering Complaints(答复投诉)
教学重点：换房、失物招领、加收房费基本交际用语
教学难点：答复投诉基本用语；安抚客人和处理客人投诉技巧和情景对话、对客人不良举止和行为的应对和制止，酒店服务艺术问题探讨
PART Ⅱ THE HOUSEKEEPlNG DEPARTMENT房务部
UNlT l Guiding the Guests to Their Rooms(引进客房)
教学时数：理论和实训2学时
教学内容
INTRODUCTION The Manager’s Remarks（经理的话）
l-l Recognizing the Guests(迎接新客)
l-2 About the Room Facilities(介绍房间设施)
1-3 About the Hotel Services(介绍服务项目)
Structure Study more than/the most(形容词和副词的比较级和最高级)
Function Study: Imparting and Reporting Factual Information
(陈述和转述事实）
教学重点：楼层服务员的工作内容和员工素质要求；引客进房并介绍酒店设施和服务的交际用语；模拟引客进房情景训练
教学难点：语法结构；陈述和转述事实；模拟引客进房情景训练
UNlT 2 Chamber Service(客房服务)
教学时数：理论和实训2学时
教学内容
2-1 Making Up the Room(收拾房间)
2-2 Clean the Rooms(打扫客房)
2-3 The Turn-down Service(做晚床）
Structure Study: to have/get sth.done(使役动词)
Function Study: Promising（许诺）
教学重点：客房清洁程序、开夜床程序和基本交际用语；使役动词；表许诺的常用语
教学难点：客房清洁程序、开夜床程序和基本交际用语
UNlT 3 Special Services(特别服务)
教学时数：理论和实训2学时
教学内容
3-1 Buying Things on Request(代客人购物)
3-2 About Room Service(客房用餐服务)
3-3 At Tea Time(茶点时间)
Structure Study: …or… ？(选择问句)
Function Study: Expressing and Responding to Gratitude(表示回答和
感谢)
教学重点：；代客购物、客房用餐服务、提供茶点的基本交际用语；回答和感谢常用语；选择问句
教学难点：为客提供个性化服务的员工基本素质要求
UNlT 4 Laundry Service(洗衣服务)
教学时数：理论和实训2学时
教学内容
4-1 Explaining How to Get the Service(介绍洗衣服务)
4-2 Suggesting the Express Service(建议快洗服务)
4-3 “Honesty Is the Best Policy.”(诚实至上)
Structure Study: be+ done(被动语态)
Function Study: Expressing Obligation(责任)
教学重点：介绍洗衣服务、快洗服务、衣服收取和送回洗衣的交际用语 教学难点：被动语态；表达责任常用语
UNlT 5 Miscellaneous Services(多项服务)
教学时数：理论和实训2学时
教学内容
5-1 Providing Something Extra on Request(提供额外用品)
5-2 About Baby-sitting Service(托婴服务)
5-3 Dealing with Emergency(处理紧急情况)
Structure Study: It's for sb to do sth（先行词 it)
It's that(who whom)(强调型句型中的it）
教学重点：提供额外用品、托婴服务、处理紧急情况的基本交际用语 教学难点：语法结构；表同情的常用语
作业内容：Role play: Sympathizing
UNlT 6 Wake-up Call Service(唤醒服务)
教学时数：理论和实训2学时
教学内容
6-1 Explaining Time Differences（解释时差)
6-2 A Morning Call(叫早电话)
6-3 Leaving the Hotel(离店)
Structure Study: You're , aren't you?(反意问句)
Function Study: Giving Explanation(解释)
教学重点：国际时差知识；叫早服务的基本交际用语；表示解释的常用语 教学难点：反意问句
PART Ⅲ FOOD AND BEVERAGE DEPARTMENT餐饮部
UNlT l At the Bar(酒吧)（4课时）
教学时数：理论和实训2学时
教学内容
INTRODUCTION The Manager’s Remarks（经理的话）
l-l Shanghai Cocktail(上海鸡尾酒）
l-2 Chinese and Foreign Wines（中外酒类)
1-3 Passing on a Message(传递口信)
Structure Study: What to do(不定式)
Function Study: Stating Preference(抉择)
教学重点：酒吧服务形式和酒水知识介绍、酒水服务交际用语；不定式；表抉择常用语
教学难点：酒吧服务形式和酒水知识介绍；不定式；酒水服务情景模拟训练
UNlT 2 Seating the Diners(顾客就座)
教学时数：理论和实训2学时
教学内容
2-1 Receiving the Diners(接待顾客)
2-2 A Reservation Call(订餐电话)
2-3 When the Restaurant Is Full(餐厅客满时)
Structure Study: may might could can't must have done(情态动词)
Function Study: Asking for Repetition(请求复述)
教学重点：餐厅迎送员和服务员的素质要求、工作程序、模拟服务情景训练；请求复述常用语
教学难点：模拟服务情景训练；情态动词
UNlT 3 Taking Orders(点菜)
教学时数：理论和实训2学时
教学内容
3-1 Helping to Order Dishes(帮助点菜)
3-2 Chinese Food(中国菜)
3-3 Wine Orders(点酒）
Structure Study: who whom whose which that when where(定语从句)
Function Study: Making Suggestions(建议)
教学重点：推销菜式技巧和交际用语；点菜、点酒服务程序和交际用语；模拟服务情景训练；表建议常用语
教学难点：模拟服务情景训练；定语从句
UNlT 4 Serving Dishes(上菜)
教学时数：理论和实训2学时
教学内容
4-1 Misserving(上错菜）
4-2 Normal Service for a Chinese Banquet(中式宴会的正规服务)4-3 Offering Room Service(提供客房内用餐服务)
Structure Study: if(真实条件从句和非真实条件从句)
Function Study: Apologizing(道歉)
教学重点：中式宴会的上菜程序；上菜出错的处理办法和基本交际用语，客房用餐服务程序和基本交际用语；模拟情景训练
教学难点：非真实条件从句；模拟情景训练
UNIT 5 Birthday Party(生日晚会)
教学时数：理论和实训2学时
教学内容
5-1 Going to a Chinese Birthday Party(参加中式生日宴会)5-2 The Longevity Noodles(长寿面）
5-3 Birthday Cake(生日蛋糕)
Structure Study: what is(what从句)
Function Study: Expressing Wishes and Congratulations(祝愿和庆贺)教学重点：中国生日宴会相关知识；what从句；表达祝愿和庆贺
教学难点：无
UNIT 6 Ways of Paying(付款方式)
教学时数：理论和实训2学时
教学内容
6-1 Signing the Bill(签帐单)
6-2 Paying with the Credit Card（用信用卡来付帐)
6-3 How to Pay for a Dinner Party of 200 People(200人宴会如何结
算）
Structure Study: V-ing(动句词和现在分词)
Function Study: Asking for Opinions(征求意见)
教学重点：客人结帐时的服务内容和基本交际用语，模拟结帐情景进行训练；征求意见常用语
教学难点：动句词和现在分词
五、考核
该门课程为考查。成绩为100分制，学生总评成绩取决于学生的出勤情况、课堂参与、课后作业和期末考试成绩，其中出勤占10%、课堂参与和课后作业占40%；期末考试占50%。考试采用教师提问、角色扮演、情景模拟等口语形式考察学生对以酒店英语的掌握情况。
六、教材及教学参考书
教材：
《饭店情景英语》郭兆康主编复旦大学出版社；2000年
参考书：
《实用酒店英语》大连理工大学出版社出版
作业：
本门课是一堂知识应用性极强的课程。因此，每一次课后要求学生对所学的知识进行模拟操练。并在第二次上课时组织对前一次课的检查，加强理解和应用。
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