第一篇:职场英语19条
1.Create a plan for each day--use the plan to organize your day, but don't be married to the plan--remain flexible.每天做一个计划——用这个计划来安排你的日子,但不要过于死板,要保持灵活性。
2.Keep a list of your priorities in view.Measure your to-dos and planned actions against them.将考虑中的事情按主次列一个表,衡量它们的重要性并且有计划地对待。
3.Ask of each new task before you: “Who is the best person to be doing this task?”对你面临每一个新任务的时候问一句,“谁是完成这个任务的最佳人选?”
4.Ask specifically for what you want, including conditions of satisfaction, and timeframes.Don't eXPect people to read your mind.明确的提出你需要的东西,包括满意的条件以及时间的构成。不要指望别人了解你的心思。
5.Skip the morning news on TV.It's primarily negative.Skip the late night news on TV.It's even more negative than the morning news.Go to sleep earlier, read, or write a journal.不要看早间新闻, 它们大多是消极的。不看晚间新闻, 它们更消极。早点上床,阅读或 写一篇日记。
6.Start each day with 30-60 minutes of reading--business, educational or inspirational.每天早上阅读30-60分钟——可以是商业的,有教育意义的或是启发心智的书籍。
7.Refine and clarify your vision.Where are your actions taking your organization? 精练地阐明你的见解。你行为的最终目的是什么?
8.Whatever you are currently complaining about--stop it.无条件放弃你现下所有的抱怨。
9.Use the 80/20 rule to your advantage.用80/20的准则对待你的收益。(注:80/20的准则——销售额的80%来自20%的客户或20%的产品,停止把你80%的时间花在只有20%生意的80%的顾客和产品上, 将你80%的时间化在带来80%生意的的顾客和产品上。)
10.Work on one item at a time.在一个时间内集中精力做一件事情。
11.Put your basic values into writing.把你的基本价值观写下来。
12.Put your goals(all of them)into writing.把你所有的目标写下来。
13.Do your next day's planning at the end of the day.14.Be networking conscious.有意识地建立关系网。
15.Establish a reading/learning program.制订一个阅读或者学习计划。
16.Ask the question, where is the strategic or competitive advantage? 问这样一个问题,自己的战略或者竞争优势在哪里?
17.Figure out what you are very good at doing--delegate or outsource the rest.确定你最善于做的是什么——将其它事委派或外包给别人做。
18.Analyze the cost/benefit of what you are doing.It may be more cost-effective to delegate or outsource.为你正做的工作做一个成本效益分析。也许把这项工作委派或外包给别人是更加划算的。
19.Ask yourself, “Is what I am doing the highest value contribution I can make now?” If not, don't do it.问你自己:“我正在做的事情能让我获得最大的利益回报吗?”,如果不是,那就不要去 做。一天结束前为第二天做好计划。
第二篇:职场英语
十分钟玩转职场英语
职场英语让你愁?
把这十来个句型记下来,你会发现,原来这么简单!
不信你看~
【吃午饭】:Why not have lunch together? 我们一起去吃午饭吧!
【下班】:I’m about to get off work.我这就下班了。
【抱歉】:I’m sorry for giving you so much trouble.对不起,给你添了这么多麻烦。
【介绍】:Let me introduce you to our manager.让我把你介绍给我们的经理。
【开会】:We are going to have a meeting to discuss the matter this afternoon.今天下午开会讨论这件事情。
【请假】:Would it be possible for me to take the day off this Friday? 这个星期五,我是否可以请一天假?
【挂断电话】:Thank you for calling.谢谢您打电话来。
【讲话开场白】:I'm going to talk about••• 今天我要给各位讲讲•••
【要名片】:May I have your card ? 可以给我一张你的名片吗?
【打断他人前说】:Are you busy right now? 现在是不是正在忙?
【表示自己不确定】: I can't say for certain off-hand.我还不能马上确定。
【寒暄】:You’re in the pink!你的气色真好!
【询问项目进度】:Is everything going well? 事情进展顺利吗?
【询问奖金】:How much of a bonus can I expect? 奖金不晓得能领多少?
【没听清】:I couldn't hear you.Beg your pardon? 我听不见你说的话,能再说一遍吗?
【请人帮忙】:Excuse me, could you do me a favour? 对不起,可以请你帮个忙吗?
【加班】:I just submitted a request for overtime.我刚提交了加班申请.【请领导签字】: Could you sign here, please? 请您在这签字。
【汇报开场白】:I've divided my presentation into three parts.我的汇报分三个部分。
【电话中请对方稍等】: Hold on just a minute.请稍等。
【号召叫外卖】:Let's order take-out.我们叫外卖吧。
【打卡时间】:We are required to punch in at 8 every morning.我们公司规定每天早上8时打上班卡。
【入职培训】: HR organizes orientation training for new employees in the third week of each month.每个月的第三周,人力资源部组织新员工进行入职培训。
第三篇:职场英语速成
职场英语口语速成Unit 1自我介绍
01 Calling for an interview 应试面试
Applicant:Good morning,Sir.Interviewer:Good morning.Sit down,please.Applicant:Thank you.Interviewer:Your name,please.Applicant:I’m petty,I’ve come here for an interview as requested.Interviewer:Oh yea!I’m peter,the assistant manager of BBD international Trade Co.Led.Applicant:I’m very pleased to meet you!
Interviewer:Now,your probably know that this interview is mostly to test your English,So just
relax,and let’s chat,shall we?
Applicant:OK
02 Self-introduction(1)自我介绍(1)
A: Good morning!First,can you tell me a little about your self?
B: Good morning!my name is Li Hua.A: Ok,Mr Li,when were you born?
B: I was born on May 5th,1984.I’m 25 years old now.A: where do you live now?
B: I’m living at Room 234,Building 12,Qijia apartment.A:Where is your hometown?
B:My hometown is Shanghai.03 Self-introduction(2)自我介绍(2)
A: May I ask how old you are?
B: yes.I’m 25 years old.A: Oh,I see.Are you a resident of Beijing?
B: No.A:Where is your domicile?
B: My domicile Hebei.A:Can you leave your phone number?
B:Gladly.My telephone number is 8978896.04 Personal information 个人情况
Interviewer: Tell me a little bit about yourself.David:My name is David and I live in Shanghai,I was born in 1980,my major was electrical
engineering.Interviewer: What kind of personality do you think you have?
David:Well I approach things very enthusiastically,I think,and I don’t like to leave things
half-done.I’m very organized and extremely capable.Interviewer: What would you say are your weaknesses and strengths?
David:Well,I’m afraid I’m a poor speaker,I’m fully aware of this,so I’ve been studying how
to speak in public.I suppose my strengths are that I’m persistent and a fast-learner.Interviewer:Do you have any licenses or certificates?
David:I’ve a drive’s licenses,and I am a CPA(Certified public Accountant).Interviewer:How do you relate to others?
David:I’m very co-operative and have good teamwork spirit.文化知更多
When you have to introduce yourself at formal occasions,it is usually saying your full name directly in order to show your respect.For example:My name is Jim Green.When at informal occations,like the party at your friends’ home,telling them your first name is appropriate.For instance:I’m Jim.In addition,if you introduce yourself in the working occations or interview,you’d better put the title in front of your family name or full name.For example:I am Manager Wang.Or I am the applicant ZhangYuru.
第四篇:职场英语[最终版]
接听电话篇
1.ABC corporation.May I help you?
ABC 公司, 我能帮你什么吗?
这句话算是制式的讲法.一般接起电话的人通常会先报公司的名字 “ABC corporation”, 然后再说, “May I help you?” 或是如果要更客气一点的话则可以说 “How can I help you?”(我该怎么帮你?), 因为这样的问法表示我‘该'怎么帮你, 而非我‘需不需要'帮你? 但基本上 “May I help you?” 跟 “How can I help you?” 都很常见就是了.不过如果是机器接的电话, 则听到的多半是这样, “Thanks for calling ABC corporation, if you know your party's last name or extention, press 1.If you want to recieve information or publication, press 2.If you want to talk to the operator, press pound sign or remain on the line.”(感谢你打电话到 ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按 1, 如果是想要本公司的简介或出版品, 请按 2, 如果是要找总机, 请按 #, 或是请别挂断.2.And you are?
你是?
如果人家打电话来是要找你的上司, “May I talk to your manager?”(我能不能跟你们经理讲话?)这时你总不能糊里糊涂地就把电话拿给经理说, 说不定人家是打电话来跟你经理勒索一百万的呢!所以通常我们一定要先确定打电话来的是谁.最客气的问法是, “Whom I am speaking with?” 或是 “Whom am I talking to?”(我正在跟谁讲话呢?)但是人家一听是像我这种小毛头打电话找他们经理, 他们就会用比较口语的说法, “And you are?”(你是?)如果人家这样问我, 我就可以答, “This is Benlin.”
像是 “And you are?” 这么口语的英文书上大概学不到, 但这却是老美天天在用的句子, 只怕你学了之后还不敢用.其实真的不用怕.越简单的句子老美越听得懂.而且事实上 “And you are?” 这句话还有许多适用的场合, 例如在公司的接待处(reception).来访的客人如果说, “I'm looking for Mr.Wolf.”(我要找伍夫先生)接待小姐就可以反问他, “And you are?”(你是?)所以像这种简单又好用的句子大家一定要记起来喔!
3.I'll put her on the phone.Just a second.我会请她听电话, 请等一下。
Put someone on the phone 这个片语就是说请某人听电话.例如你打电话找你女朋友, 结果女朋友的同事接了电话, 就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦, 这时如果你实在不想跟她讲了, 就可以说, “Could you please just put her on the phone?”(你能不能请她来听电话啊?)反过来如果今天是你接到了电话, 结果要找的是别人, 你就可以说, “Ok.I'll put her on the phone.Just a second.”(好, 我会请她听电话, 请稍等一下.)
上面讲的 put someone on the phone, 指的多半是只有一只电话时, 但如果像公司里有许多分机, 则用‘转接' transfer 或是 redirect.会比较恰当.例如同样的情况你可以说, “I'm transferring your call.” 或是 “I'm redirecting your call.”(我帮你转接到分机给她.)如果是接线生转接的话, 他们有时就只简单地说, “One moment, please.” 或是, “OK.I'll put you through.”
4.Would you mind holding for one minute?
你介不介意稍微等一分钟啊?
在美国如果有机会打电话给客户服务(Customer Service)部门, 如果没意外的话都会听到以下的电话录音, “All of our representitives are currently busy serving their customers.Your call will be answered in approximate 5 minutes”(我们所有的客服人员都在忙着服务他们的顾客, 请等五分钟后, 就会有人接听你的电话), 然后十分钟过去了, “Please continue to hold, your call is very important to us.”(请继续等候, 你的来电对我们非常重要).所以大家要知道, 老美基本上对这种无止境的等待是深恶痛绝的.所以要记得, 如果人家打电话来, 千万不要因为听不懂就说, “Hold on”, 然后就跑去求救兵, 这对打电话来的人是十分不礼貌的.如果万不得已一定要请他稍候, 我们要客气一点地说, “Would you mind holding for one minute?” 所以记得要给对方一个明确的时间, 例如 one second 或是 five minites 不要让对方无止境地等下去.但是如果一分钟到了你还没忙完, 则最好再说一次, “Sorry, I am still on the phone.Could you hold for another minute?”(对不起, 我还在讲电话, 能不能再请你稍候一分钟.)
5.He's out for lunch.Would you like to try again an hour later?
他出去吃午餐了, 你要不要一小时后再打来?
受到中文的影响, 许多人要讲某人‘出去'吃午餐了常会说成, “He went out for lunch.” 其实这个 went 是多余的, 通常老美只讲 be out for something 就行了.如果要再简化一点, 单说, “He is on lunch.” 或是 “He is on(lunch)break.”(他正在休息时间.)这样子也可以.如果别人要找的人不在, 通常我们有二种选择, 第一种是请别人晚点再打来, 除了像例句用 try again/ call again 之外, 我们也可以用 call back/ try back 这样的讲法.例如你可以建议别人, “Why don't you call back in 30 minutes?”(你何不 30 分钟后再打来呢?)第二种选择就是请对方留言, 客气一点的讲法是, “May I take your message?” 或是 “Would you like to leave a message?”(你想留言吗?)
Arriving at a new job 新人报到篇
Key terms
1.get in——to arrive 到达
2.commute——a regular journey to and from your place of work 上下班
3.on board——as part of the team or organization 加入
4.nerve-wracking——to make someone feel nervous or anxious 令人不安的5.small talk——light, informal conversation on non-controversial topics(People make small talk in order to be polite in social situations)闲聊
6.hit the ground running——to start a new endeavor at full speed, without wasting time 立即展开行动
7.brief——to give essential information to someone 简短说明
Katharine arrives at her new office and introduces herself to her colleagues.Receptionist: Hi there, may I help you?
Katharine: Yes, hi.I’m Katharine Brown, the new research assistant.I was told to ask for Jacob Smith when I got in.Receptionist: Ah, of course.I’m Barbara.It’s nice to meet you.Jacob’s not available just yet, but he asked me to hand you over to Ann while you wait for him.She’s in the conference room around the corner.Katharine: OK, thank you.She walks to the conference room.Katharine: Hi, I’m Katharine.Are you Ann?
Ann: Yes, nice to meet you.Katharine: Pleasure to meet you.Ann: Did you have any trouble getting here?
Katharine: Oh, no;actually, it’s a very easy commute.Sample Sentences
A.Introducing yourself
1.James Brady, nice to meet you.2.I’m Sara Cooper.It’s a pleasure to meet you.3.I’m your newest analyst, Brian Sandhurst.4.My name’s Leslie Cooper;I believe I’m supposed to be meeting with Aaron Cantor to get started.B.Making small talk
5.Welcome to the office!We’re glad to have you on board.6.Don’t worry, the first day is always a little nerve-wracking.7.The weather looked beautiful on my way in.Is it still nice out?
8.Is this your fi rst time in our office?
C.Talking about yourself
9.I’m from Seoul originally, but I’ve been living in the USA for the last four years.10.I just graduated from business school and I’m really excited to be able to put my skills to work.11.I’ve been working in sales for a number of years.D.Introducing someone to his or her work
12.We’re hoping you can hit the ground running, as we’ve got a lot to do here.13.Your supervisor will brief you on our current status.14.For now, we would like you to focus on learning our customer service policies.
第五篇:职场英语面试
职场英语:怎样回答英语面试中突如其来的“怪”问题
How would you respond if you were asked one of the following interview questions:
如果别人问你以下问题你该如何回答:
“If aliens landed here right now, what would you do?”
“如果此刻有外星人在此登陆,你会怎么做?”
“What did you want to be when you were 8 years old?”
“8岁的时候你想当什么?”
“What would your refrigerator say if it could talk?”
“如果你的冰箱可以说话,它会说什么?”
These types of odd questions are called “wild cards” because they seem to come out of nowhere.With the current economic climate allowing employers to be more picky, these types of questions are becoming more common.A stellar resume, impressive credentials, and strong interviewing skills are no longer enough.之所以称这些古怪的问题为“外卡”,是因为看起来它们好像无章可循。如今的经济形势也让雇主们越来越吹毛求疵,这些问题也更加普遍了。所以在面试中,仅仅有精美的简历,令人印象深刻的职业证书,以及精湛的面试技巧是远远不够的。
While a rare interviewer may ask these questions simply to watch you squirm, many wild-card questions serve a purpose.Generally speaking, interviewers ask these questions to see how well you perform under pressure and think on your feet.They also might ask wild cards to break out of the routine of a typical interview in order to get a glimpse of your genuine personality.很少有面试官问这些问题仅仅是想让你尴尬,但是很多不可预知的问题都是为了特定的目的才问的。通常来说,面试官会问你三个这样的问题,来测试你在压力下表现如何,以及你的突破性思维。面试官问你这些突破常规性面试的问题也可能是想看看你真实的本性。
Here are some real questions as reported by job seekers, with some insight into what interviewers may be looking for--and how to deliver:
以下列出了一些求职者反应的问题,并附有一些见解,讲解了面试官的目的,以及你该如何应对这些问题:
“If there was a fire in your house, what two things would you save?”
“如果你家着火了,你最想抢救的两样物品是什么?”
What's the point? The interviewer is trying to determine how well your ideals and principles match the company's values.这个问题的重点是什么?雇主想了解你的利益观和原则是否符合公司的利益观。
Approach: Find an honest answer that aligns you with the values of the company with which you are interviewing.应对措施:找出与你所面试的公司价值观最相符合的也是最真诚的答案。
Possible response: If you're applying for a job as a technical project manager, for example, you might say: “My computer and my family photo album.” This shows your obvious technical side but also demonstrates that you prioritize relationships.This could help distinguish you from your fellow techie competitors.答案之一:如果你正在应聘一个技术项目经理的职位,你可以这样回答“我的电脑和家庭相册”。这样的答案显示出你很明显的重视技术,同时也表示你也重视家庭关系。这样的回答可以让你在其他求职者中间脱颖而出。
“If you were a cereal, what would you be?”
“如果你是谷物,你选择做那种哪种?”
What's the point? The interviewer is trying to gain some insight into your work personality to see what kind of worker you will be.If you are unsure of what your work personality is, you can take a career interest test to find out.这个问题的重点是什么?雇主想通过这个问题了解你的工作个性,以确定你适合的职位。如果你不确定你的工作个性是什么,你可以通过做职业兴趣测试来定位。
Approach: Try to tie your answer back to the job requirements.应对措施:按照工作要求去回答问题。
Possible response: If you were interviewing for a nursing assistant, position, you could say: “Cheerios.Because I'm reliable, consistent, and good for you!”--all positive qualities for someone in the health-care industry.答案之一:如果你正在应聘护理员的职位,你可以这样回答“Cheerios。因为我坚定,可靠,对人亲切。”在医疗行业中所有积极的品质都可以用来回答。
“If you were writing an autobiography, what would its title be?”
“如果你正在写自传,你打算用什么标题?”
What's the point? This question gives the interviewer a peek into your self-perception as well as a read on how creative you are.这个问题的重点是什么?这个问题可以让雇主了解你的自我了解以及你的创新能力。
Approach: Emphasize your main selling points.If you can't come up with something original on the fly, perhaps there is a song or movie title that captures your essence.You don't need to invent something on the spot as long as you can provide a good explanation for the title you choose.应对措施:将重点放在你主要的卖点上。如果你不能即兴发挥,那就引用一首歌名或一部电影的名字吧。只要你能很好的解释你引用的标题,你就大可不必去苦思冥想用什么标题。
Possible response: If you were applying for a job as a social worker, you could say “I Will Survive,” explaining that the hardships you personally experienced made you a stronger person, qualified to help others to work through their own issues.答案之一:如果你应聘的是社工,你可以说“我会生存下去”然后解释你所经历的那些磨难,以及正是这些经历让你成了生活的强者,而现在你可以很好的帮助别人解决他们碰到的问题。
It's impossible to rehearse the best responses to wild-card interview questions, since, by definition, they are unpredictable.But you can prep.Even if you don't get asked the specific questions you've practiced for, you'll still have a better handle on wild cards in general.If you answer honestly and justify your response, you'll likely impress your interviewers and be one step closer to landing your dream job.你似乎不能预先排练面试中这些未知问题的答案,因为它们是不可预知的。但是实际上你是可以预先准备的。即使你没用被问到你提前预演过的问题,在碰到其他未知问题时你仍然可以很好的处理。如果你真诚的回答这些问题,并且阐述你的答案,你就会给雇主留下深刻的印象,这样你就来离你的梦想工作更近了一步。