职场英语：如何在职场中不断超越自我

第一篇：职场英语：如何在职场中不断超越自我

s a society, we're obsessed with achievement.But what happens once you're considered objectively successful, with a great salary and a job that energizes you? It's easy to rest on your accomplishments and your way of getting work done, perhaps even feeling there's not much left to learn。

在这个社会上，我们都热切渴望取得成就。但是，一旦你被认为是真正取得了成功，拥有高薪和让你活力四射的工作，接下来会发生什么呢？你可能很容易满足于你取得的成绩和你完成工作的方式，甚至感觉没有多少东西需要学习了。

But in this economy, you can't afford to sit back--even though it might be tempting。但在当今的经济环境下，你不能停下脚步休息片刻，尽管它充满了诱惑。

'Successful people fall into the trap of thinking they don't need to change anything because their behavior is working for them,' says Marshall Goldsmith, author of 'What Got You Here Won't Get You There: How Successful People Become Even More Successful.' 'Every time they get promoted...they get positive reinforcement even when certain skills are lacking.' 《今 天不必以往：成功人士如何获得更大成功》(What Got You Here Won't Get You There: How Successful People Become Even More Successful)的作者戈德史密斯(Marshall

Goldsmith)说，成功者往往会跌入一个陷阱，认为他们不需改变任何事情了，因为他们的办事方式行之有效。即便是他们缺乏某些技能，每当他们得到提 拔时，他们就会得到正强化。Know Your Weaknesses 了解不足

But examining where you might have shortcomings can make or break a career。评估你存在的缺点决定了职业生涯的成败。

David Hale of Columbia, S.C., quickly rose to the top of the military police force and was granted the highly sought-after position of polygraph examiner with the Army Criminal Investigation Command。

南卡罗来纳州的黑尔(David Hale)很快就升为宪兵的头目，并得到了很吃香的美国陆军犯罪调查司令部(Army Criminal Investigation Command)测谎

第二篇：职场英语：如何在职场中不断超越自我

As a society, we're obsessed with achievement.But what happens once you're considered objectively successful, with a great salary and a job that energizes you? It's easy to rest on your accomplishments and your way of getting work done, perhaps even feeling there's not much left to learn。

在这个社会上，我们都热切渴望取得成就。但是，一旦你被认为是真正取得了成功，拥有高薪和让你活力四射的工作，接下来会发生什么呢？你可能很容易满足于你取得的成绩和你完成工作的方式，甚至感觉没有多少东西需要学习了。

But in this economy, you can't afford to sit back--even though it might be tempting。但在当今的经济环境下，你不能停下脚步休息片刻，尽管它充满了诱惑。

'Successful people fall into the trap of thinking they don't need to change anything because their behavior is working for them,' says Marshall Goldsmith, author of 'What Got You Here Won't Get You There: How Successful People Become Even More Successful.' 'Every time they get promoted...they get positive reinforcement even when certain skills are lacking.' 《今 天不必以往：成功人士如何获得更大成功》(What Got You Here Won't Get You There: How Successful People Become Even More Successful)的作者戈德史密斯(Marshall

Goldsmith)说，成功者往往会跌入一个陷阱，认为他们不需改变任何事情了，因为他们的办事方式行之有效。即便是他们缺乏某些技能，每当他们得到提 拔时，他们就会得到正强化。Know Your Weaknesses 了解不足

But examining where you might have shortcomings can make or break a career。评估你存在的缺点决定了职业生涯的成败。

David Hale of Columbia, S.C., quickly rose to the top of the military police force and was granted the highly sought-after position of polygraph examiner with the Army Criminal Investigation Command。

南卡罗来纳州的黑尔(David Hale)很快就升为宪兵的头目，并得到了很吃香的美国陆军犯罪调查司令部(Army Criminal Investigation Command)测谎员的职位。

'I was my own biggest fan, and being cocky, I would try to force confessions from suspects either prior to or based on their exams,' he says.But he didn't take the time to understand that criminals are more likely to confess to people they like and trust.'My results fell way below other examiners,' Mr.Hale says。

黑尔说，我很自信，只崇拜我自己。我会在测谎前或根据测谎结果强迫嫌犯招供。但他并未从中了解到犯罪分子更可能会向他们喜欢和信任的人招供。黑尔说，我的业绩落到了其他测谎员的后面。

Mr.Hale didn't realize he needed to change until his boss transferred him and said that if his confession rate didn't increase, he would be fired.He studied forensic interviewing, worked on relating to subjects on an emotional level, and pursued courses in leadership, counseling and psychology.Eventually, Mr.Hale began to rise again in his career, and he became known as one of the top polygraph examiners anywhere。

黑尔并未认识到他需要改变，直到有一天他的上司对他进行调动，并说如果他的招供率再不上升，他就会被解雇。他研究了法庭审问学，在实践中努力从情感层面切入审问话题，并学习了领导力、咨询和心理学课程。最终，黑尔在他的岗位上再度获得了晋升，成为了一名测谎高手。

Necessary Skills 必备技能

Becoming as successful as you can be--after you've already climbed part of the ladder--means you need two things。

在你已经爬了一段职场阶梯以后，尽你所能的成功意味着你需要两件事情。

For starters, you need outstanding people skills: Listen carefully, think before you speak, reciprocate favors and manage conflicts diplomatically。

首先，你需要出众的人际交往能力：认真倾听，说话前应深思熟虑、回报别人的关心和能够策略地处理冲突。

Second, you must regularly take a hard look at yourself and address your weak points.For example, if you have a communication issue with one person or a group of people, step away from the blame game and ask yourself, 'How can I be better?' Make sure people are honest with you by requesting feedback anonymously and confidentially。

其次，你必须定期认真审视自己，消除你的弱点。比如，如果你同一个人或一群人存在沟通问题，不要怨天尤人，而是要问问自己：我怎样能做得更好？通过寻求匿名和秘密的反馈，确保人们对你讲的都是真话。

If you're employed by a large organization, consider contacting human resources to see what training is available.You may have the opportunity to take leadership-development courses online or in-person for free。

如果你受雇于大型组织，可以考虑同人力资源部门接触一下，看看公司提供那些培训。你可能有机会参加免费的网上或面对面的领导力开发课程。

But the most important thing to keep in mind is that just because you're skilled or talented in a particular area doesn't mean you should simply pass go and collect your $200。但应该铭记于心的最重要的事情是，仅仅因为你在某一具体领域才华出众并不意味着你就应该忽视学习，能够轻松过关享受职场。

I, for instance, was hesitant to work with a speaking coach because my audience

evaluations didn't mandate it, but once I learned that the top speakers in the world--from Tony Robbins to President Barack Obama--have worked with coaches, I changed my mind。

比如，我曾犹豫是否与演讲顾问合作，因为我的听众评价显示我不必这样做，但当我得知世界上顶尖的演讲者──从罗宾斯(Tony Robbins)到奥巴马总统──都曾与演讲顾问合作时，我就改变了想法。

Says Mr.Goldsmith: 'Strong leaders don't coast.'

戈德史密斯说，强有力的领导人不会飘飘然。

第三篇：职场英语

十分钟玩转职场英语

职场英语让你愁？

把这十来个句型记下来，你会发现，原来这么简单！

不信你看~

【吃午饭】：Why not have lunch together? 我们一起去吃午饭吧！

【下班】：I’m about to get off work.我这就下班了。

【抱歉】：I’m sorry for giving you so much trouble.对不起，给你添了这么多麻烦。

【介绍】：Let me introduce you to our manager.让我把你介绍给我们的经理。

【开会】：We are going to have a meeting to discuss the matter this afternoon.今天下午开会讨论这件事情。

【请假】：Would it be possible for me to take the day off this Friday? 这个星期五，我是否可以请一天假？

【挂断电话】：Thank you for calling.谢谢您打电话来。

【讲话开场白】：I'm going to talk about••• 今天我要给各位讲讲•••

【要名片】：May I have your card ? 可以给我一张你的名片吗？

【打断他人前说】：Are you busy right now? 现在是不是正在忙？

【表示自己不确定】： I can't say for certain off-hand.我还不能马上确定。

【寒暄】：You’re in the pink!你的气色真好！

【询问项目进度】：Is everything going well? 事情进展顺利吗?

【询问奖金】：How much of a bonus can I expect? 奖金不晓得能领多少?

【没听清】：I couldn't hear you.Beg your pardon? 我听不见你说的话,能再说一遍吗?

【请人帮忙】：Excuse me, could you do me a favour? 对不起,可以请你帮个忙吗?

【加班】：I just submitted a request for overtime.我刚提交了加班申请.【请领导签字】： Could you sign here, please? 请您在这签字。

【汇报开场白】：I've divided my presentation into three parts.我的汇报分三个部分。

【电话中请对方稍等】： Hold on just a minute.请稍等。

【号召叫外卖】：Let's order take-out.我们叫外卖吧。

【打卡时间】：We are required to punch in at 8 every morning.我们公司规定每天早上8时打上班卡。

【入职培训】： HR organizes orientation training for new employees in the third week of each month.每个月的第三周,人力资源部组织新员工进行入职培训。

第四篇：职场英语速成

职场英语口语速成Unit 1自我介绍

01 Calling for an interview 应试面试

Applicant:Good morning,Sir.Interviewer:Good morning.Sit down,please.Applicant:Thank you.Interviewer:Your name,please.Applicant:I’m petty,I’ve come here for an interview as requested.Interviewer:Oh yea!I’m peter,the assistant manager of BBD international Trade Co.Led.Applicant:I’m very pleased to meet you！

Interviewer:Now,your probably know that this interview is mostly to test your English,So just

relax,and let’s chat,shall we?

Applicant:OK

02 Self-introduction(1)自我介绍（1）

A: Good morning!First,can you tell me a little about your self?

B: Good morning!my name is Li Hua.A: Ok,Mr Li,when were you born?

B: I was born on May 5th,1984.I’m 25 years old now.A: where do you live now?

B: I’m living at Room 234,Building 12,Qijia apartment.A:Where is your hometown?

B:My hometown is Shanghai.03 Self-introduction(2)自我介绍（2）

A: May I ask how old you are?

B: yes.I’m 25 years old.A: Oh,I see.Are you a resident of Beijing?

B: No.A:Where is your domicile?

B: My domicile Hebei.A:Can you leave your phone number?

B:Gladly.My telephone number is 8978896.04 Personal information 个人情况

Interviewer: Tell me a little bit about yourself.David:My name is David and I live in Shanghai,I was born in 1980,my major was electrical

engineering.Interviewer: What kind of personality do you think you have?

David:Well I approach things very enthusiastically,I think,and I don’t like to leave things

half-done.I’m very organized and extremely capable.Interviewer: What would you say are your weaknesses and strengths?

David:Well,I’m afraid I’m a poor speaker,I’m fully aware of this,so I’ve been studying how

to speak in public.I suppose my strengths are that I’m persistent and a fast-learner.Interviewer:Do you have any licenses or certificates?

David:I’ve a drive’s licenses,and I am a CPA(Certified public Accountant).Interviewer:How do you relate to others?

David:I’m very co-operative and have good teamwork spirit.文化知更多

When you have to introduce yourself at formal occasions,it is usually saying your full name directly in order to show your respect.For example:My name is Jim Green.When at informal occations,like the party at your friends’ home,telling them your first name is appropriate.For instance:I’m Jim.In addition,if you introduce yourself in the working occations or interview,you’d better put the title in front of your family name or full name.For example:I am Manager Wang.Or I am the applicant ZhangYuru.

第五篇：职场英语[最终版]

接听电话篇

1.ABC corporation.May I help you?

ABC 公司, 我能帮你什么吗?

这句话算是制式的讲法.一般接起电话的人通常会先报公司的名字 “ABC corporation”, 然后再说, “May I help you?” 或是如果要更客气一点的话则可以说 “How can I help you?”(我该怎么帮你?), 因为这样的问法表示我‘该'怎么帮你, 而非我‘需不需要'帮你? 但基本上 “May I help you?” 跟 “How can I help you?” 都很常见就是了.不过如果是机器接的电话, 则听到的多半是这样, “Thanks for calling ABC corporation, if you know your party's last name or extention, press 1.If you want to recieve information or publication, press 2.If you want to talk to the operator, press pound sign or remain on the line.”(感谢你打电话到 ABC 来, 如果你知道你要找的人的姓或是分机号码, 请按 1, 如果是想要本公司的简介或出版品, 请按 2, 如果是要找总机, 请按 #, 或是请别挂断.2.And you are?

你是?

如果人家打电话来是要找你的上司, “May I talk to your manager?”(我能不能跟你们经理讲话?)这时你总不能糊里糊涂地就把电话拿给经理说, 说不定人家是打电话来跟你经理勒索一百万的呢!所以通常我们一定要先确定打电话来的是谁.最客气的问法是, “Whom I am speaking with?” 或是 “Whom am I talking to?”(我正在跟谁讲话呢?)但是人家一听是像我这种小毛头打电话找他们经理, 他们就会用比较口语的说法, “And you are?”(你是?)如果人家这样问我, 我就可以答, “This is Benlin.”

像是 “And you are?” 这么口语的英文书上大概学不到, 但这却是老美天天在用的句子, 只怕你学了之后还不敢用.其实真的不用怕.越简单的句子老美越听得懂.而且事实上 “And you are?” 这句话还有许多适用的场合, 例如在公司的接待处(reception).来访的客人如果说, “I'm looking for Mr.Wolf.”(我要找伍夫先生)接待小姐就可以反问他, “And you are?”(你是?)所以像这种简单又好用的句子大家一定要记起来喔!

3.I'll put her on the phone.Just a second.我会请她听电话, 请等一下。

Put someone on the phone 这个片语就是说请某人听电话.例如你打电话找你女朋友, 结果女朋友的同事接了电话, 就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦, 这时如果你实在不想跟她讲了, 就可以说, “Could you please just put her on the phone?”(你能不能请她来听电话啊?)反过来如果今天是你接到了电话, 结果要找的是别人, 你就可以说, “Ok.I'll put her on the phone.Just a second.”(好, 我会请她听电话, 请稍等一下.)

上面讲的 put someone on the phone, 指的多半是只有一只电话时, 但如果像公司里有许多分机, 则用‘转接' transfer 或是 redirect.会比较恰当.例如同样的情况你可以说, “I'm transferring your call.” 或是 “I'm redirecting your call.”(我帮你转接到分机给她.)如果是接线生转接的话, 他们有时就只简单地说, “One moment, please.” 或是, “OK.I'll put you through.”

4.Would you mind holding for one minute?

你介不介意稍微等一分钟啊?

在美国如果有机会打电话给客户服务(Customer Service)部门, 如果没意外的话都会听到以下的电话录音, “All of our representitives are currently busy serving their customers.Your call will be answered in approximate 5 minutes”(我们所有的客服人员都在忙着服务他们的顾客, 请等五分钟后, 就会有人接听你的电话), 然后十分钟过去了, “Please continue to hold, your call is very important to us.”(请继续等候, 你的来电对我们非常重要).所以大家要知道, 老美基本上对这种无止境的等待是深恶痛绝的.所以要记得, 如果人家打电话来, 千万不要因为听不懂就说, “Hold on”, 然后就跑去求救兵, 这对打电话来的人是十分不礼貌的.如果万不得已一定要请他稍候, 我们要客气一点地说, “Would you mind holding for one minute?” 所以记得要给对方一个明确的时间, 例如 one second 或是 five minites 不要让对方无止境地等下去.但是如果一分钟到了你还没忙完, 则最好再说一次, “Sorry, I am still on the phone.Could you hold for another minute?”(对不起, 我还在讲电话, 能不能再请你稍候一分钟.)

5.He's out for lunch.Would you like to try again an hour later?

他出去吃午餐了, 你要不要一小时后再打来?

受到中文的影响, 许多人要讲某人‘出去'吃午餐了常会说成, “He went out for lunch.” 其实这个 went 是多余的, 通常老美只讲 be out for something 就行了.如果要再简化一点, 单说, “He is on lunch.” 或是 “He is on(lunch)break.”(他正在休息时间.)这样子也可以.如果别人要找的人不在, 通常我们有二种选择, 第一种是请别人晚点再打来, 除了像例句用 try again/ call again 之外, 我们也可以用 call back/ try back 这样的讲法.例如你可以建议别人, “Why don't you call back in 30 minutes?”(你何不 30 分钟后再打来呢?)第二种选择就是请对方留言, 客气一点的讲法是, “May I take your message?” 或是 “Would you like to leave a message?”(你想留言吗?)

Arriving at a new job 新人报到篇

Key terms

1.get in——to arrive 到达

2.commute——a regular journey to and from your place of work 上下班

3.on board——as part of the team or organization 加入

4.nerve-wracking——to make someone feel nervous or anxious 令人不安的5.small talk——light, informal conversation on non-controversial topics(People make small talk in order to be polite in social situations)闲聊

6.hit the ground running——to start a new endeavor at full speed, without wasting time 立即展开行动

7.brief——to give essential information to someone 简短说明

Katharine arrives at her new office and introduces herself to her colleagues.Receptionist: Hi there, may I help you?

Katharine: Yes, hi.I’m Katharine Brown, the new research assistant.I was told to ask for Jacob Smith when I got in.Receptionist: Ah, of course.I’m Barbara.It’s nice to meet you.Jacob’s not available just yet, but he asked me to hand you over to Ann while you wait for him.She’s in the conference room around the corner.Katharine: OK, thank you.She walks to the conference room.Katharine: Hi, I’m Katharine.Are you Ann?

Ann: Yes, nice to meet you.Katharine: Pleasure to meet you.Ann: Did you have any trouble getting here?

Katharine: Oh, no;actually, it’s a very easy commute.Sample Sentences

A.Introducing yourself

1.James Brady, nice to meet you.2.I’m Sara Cooper.It’s a pleasure to meet you.3.I’m your newest analyst, Brian Sandhurst.4.My name’s Leslie Cooper;I believe I’m supposed to be meeting with Aaron Cantor to get started.B.Making small talk

5.Welcome to the office!We’re glad to have you on board.6.Don’t worry, the first day is always a little nerve-wracking.7.The weather looked beautiful on my way in.Is it still nice out?

8.Is this your fi rst time in our office?

C.Talking about yourself

9.I’m from Seoul originally, but I’ve been living in the USA for the last four years.10.I just graduated from business school and I’m really excited to be able to put my skills to work.11.I’ve been working in sales for a number of years.D.Introducing someone to his or her work

12.We’re hoping you can hit the ground running, as we’ve got a lot to do here.13.Your supervisor will brief you on our current status.14.For now, we would like you to focus on learning our customer service policies.