外贸道歉信邮件

2024-01-27下载本文作者:会员上传
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亲爱的客户:

您们好,感谢大家一路上对我们的信任、支持和帮助,我们才能在路上一步步前行,虽然艰难,却也一直令我们鼓舞感动,鼓励我们更要远行。

弯弯月希望您们能在我们这里找到美丽找到快乐找到性福找到很多有利于自己的东西,如果能做到这些并一直坚持下去,我们想这是对一直支持信任弯弯月客户的最好答复,看到有些客户的留言,对我们的服务还是满意的,还是很支持我们的,对此我们感到欣慰。

但是最近发生了一件事情,我们在这里公开向您们道歉,以表我们的诚意,也更激励我们更好地服务大家。

前一段时间,有两位客户同时订了货,一位是北京的新客户,他特别要求我们送货时要送到他手里,我们决定采用ems快递公司配送(ems送件时由客户亲自签收)。

由于是预付款,ems快递比一般快递公司多出来的那部分快递费由我们担负,并且我们也免费送他一份礼物。

另一位客户是广东佛山的老客户,他这是第四次买我们的产品,并且从来都是很信任我们预付款,我们也是尽量给予他优惠,本想让他早点收到货物,所以给他发货也采用了ems快递公司。

以前采用ems公司时速度也是可以的,没有出现过配送时间超长的现象。

但这一次,送到北京客户那里用了五天时间,客户接受了我们的道歉,对我们表示理解,虽然也对我们的整体服务给予了好评,但还是耽误了客户的时间,所以在这里还是再次向他表示真诚的歉意!

送到广东佛山老客户那里竟然用了九天时间!对于ems我们很生气,多次打电话让他们尽快送到客户手里,但他们的回复都是千篇一律“我们会尽快配送的”。

这位老客户对我们一直都是很支持的,几次联系他也对此表示谅解没说什么,但这次由于ems拖了这么长时间,他也许也失望了吧。

由于这位客户一直以来的信任和支持,以及此次快递的拖延也给客户造成了一些麻烦,我们决定将免费送他一款他喜欢的眼罩。

因为以前他曾咨询过。

我们认为这是我们最真诚的道歉,希望他还能一如既往的理解支持帮助我们。

我们发货时,一般采用的快递公司有全一、星辰急便、申通、ems或其它物流公司,近地方一般2-3天能到,远点的一般3-4天能到,更偏远的地区需要的时间更长些。

此次事件的发生,虽然客户也都表示理解,但还是给客户带来了不必要的麻烦,我们再次表示真诚的道歉!也向这两位客户及更多关心理解支持帮助我们的客户表示最真诚的感谢!常怀感恩心,常持谦虚态,我们才能在大家的支持下走得更远。

我们也将更严格要求,在产品质量、类型、服务、速度都方面都能让大家感到满意,也期望着朋友们更多真诚的意见和建议。

新的一年马上就要到了,弯弯月为您们送上早早的新年祝福:愿大家合家欢乐,事事顺心,心想事成,吉祥如意,未婚的早日找到美丽的另一半,已婚的婚姻更幸福美满甜蜜。

此致

敬礼!

xxx

20xx.12.10

在圣诞和新年来临之际,祝福你平安、快乐、幸福!

Warm greetings and best wishes for Christmas and the New Year!

致以热烈的祝贺和良好的祝福,圣诞快乐,新年快乐。

Thinking of you and wishing you a beautiful Christmas season.美丽的圣诞节之际,谨致我的思念与祝福。

It seems that Christmas time is here once again, and it is time again to bring in the New Year.We wish the merriest of Christmas to you and your loved ones, and we wish you happiness and prosperity in the year ahead.圣诞节转眼又到,又该迎接新的一年了。我们向你及你的亲人们致以最美好的圣诞祝福,愿你在新的一年里事业兴旺,幸福美满!

May Christmas and the New Year be filled with happiness for you.愿你圣诞和新年幸福无尽。

A Christmas greeting and good wishes to you who is thought about all the year through.Have a beautiful Christmas and a happy New Year.始终思念你,捎来圣诞佳节最美好的祝福,祝圣诞吉祥,新年如意。

With all good wishes for a brilliant and happy Christmas season.Hope things are going all right with you.在这辉煌快乐的圣诞佳节,献上一切美好的祝福!祝一切顺心如意!

Here is wishing you all a Merry Christmas and a New Year bright with joy and success.祝圣诞快乐,新年充满幸福和成功。

A Merry Christmas and a wonderful New Year.圣诞快乐,新年好!

Christmas comes but once a year.But when it comes it brings good cheer.圣诞节一年只有一次,但每次来临都带来喜悦。

A cheery Christmas and the New Year hold lots of happiness for you!

给你特别的祝福,愿圣诞和新年带给你无边的幸福、如意。

May you have the best Christmas ever.愿你度过最美好的圣诞节!Much joy to you in the up coming year.May the warmest wishes, happy thoughts and friendly greetings come at Christmas and stay with you all the year through.让温馨的祝愿、幸福的思念和友好的祝福,在圣诞佳节来到你身边,伴你左右。

A Christmas greeting to cheer you from your daughters.愿女儿的圣诞祝福带给你快乐。

At Christmas and always, may peace and love fill your heart, beauty fill your world, and contentment and joy fill your days.圣诞的祝福,平日的希冀,愿你心境祥和、充满爱意,愿你的世界全是美满,愿你一切称心如意,快乐无比。

May the joy of Christmas be with you throughout the year.愿圣诞的快乐一年四季常在。

Wishing you a sparkling Christmas and bright happy New Year!May the season bring much pleasure to you.愿你的圣诞光彩夺目,愿你的新年灿烂辉煌!佳节快乐!

Wishing you all the blessings of a beautiful Christmas season.愿你拥有圣诞节所有美好的祝福。

Wishing you all the happiness of the holiday season.祝节日幸福如意。

Hope all your Christmas dreams come true!

愿你所有的圣诞梦想都成真!

Hope you enjoy the happiness of Christmas and all the trimmings.祝你享尽圣诞佳节的快乐和圣诞的礼品。

Warm hearted wishes for an old fashioned Christmas and a happy New Year filled with all your favorite things.传统佳节之际,献上圣诞的殷殷祝福,祝新年万事如意!

I wish you a gay and merry Christmas.All affection and best wishes to you and yours.以我所有的爱心与真诚祝你及全家圣诞快乐。

In the season of joy I present my sincere wishes and kind thoughts.May the kind of Christmas outshine all the rest.在这欢乐的时节给你我最真的祝福和亲切的思念,愿你今年的圣诞比往年更璀璨。

May the Christmas be a time of laughter and real enjoyment for you.Best wishes.愿圣诞不仅是你欢笑的时刻,更是你欣喜的日子。祝福你。

May the glow of Christmas candle fill your heart with peace and pleasure and make your New Year bright.Have a love filled Christmas and New Year!

愿圣诞的烛光带给你祥和与喜悦,祝你的圣诞和新年充满爱。

May the bright and festive glow of Christmas candle warm the days all the year through.Hoping you will have a wonderful time enjoying Christmas Day and wishing you a New Year that is happy in every way.愿明亮喜庆的圣诞烛光温暖一年中的每个日日夜夜,祝你欢欢喜喜度圣诞,高高兴兴过新年!

Christmas time is here.I hope you have a wonderful New Year.May every day hold happy hours for you.圣诞来临,祝新年快乐,愿你时时刻刻幸福欢乐!

May your Christmas be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness.愿你的圣诞充满温馨,祥和,与亲人团聚的快乐,祝圣诞乐陶陶,新年乐无限。

Warm greetings and best wishes for happiness and good luck in the coming year.衷心祝福来年快乐、幸运!

Christmas should be a time of banked-up fines, the scent of flowers and wine, good talk, good memories and loyalties renewed.But if all else is lacking-love will do.圣诞是这样美好的时光:炉火熊熊,花儿芬芳,醇酒飘香,殷殷祝福,美好回忆,恩爱日新。即便没有一切,只要有爱便足矣。

May the beauty and joy of Christmas remain with you throughout the new year!

愿圣诞美景与欢乐常伴随你!

Christmas greetings and best wishes!

致圣诞贺忱与最美好的祝福!

Wishing you every happiness when Christmas is near, and expressing appreciation for your cares and concerns during the year.圣诞即将来临,祝你快乐幸福,对你一年来的关心和照顾表示衷心的感谢。

Thinking of you at Christmas with a wish that is warm and sincere.Have a wonderful Christmas and joyous New Year!

以真挚热诚的祝福,在圣诞之际思念你。祝圣诞快乐,新年快乐!

Forget, forgive, for who may say that Christmas day may ever come to host or guest again.Touch hands!

愿知道圣诞节会不断来临的人们,忘却和宽恕以往的一切不快,让我们携手共进吧!

A wish for a truly merry Christmas and may the joy of Christmas linger in your heart all the year!

圣诞快乐!愿圣诞的喜悦整年萦绕你心间。

Wishing you a blessed Christmas and a New Year filled with happy surprises.祝圣诞平安,新年中有意想不到的收获!

With the old wish that is ever new, may the greeting do its share toward making your Christmas a pleasant one.老的祝福,却又常新,原此祝福,使你的圣诞更加愉快圆满。

Numerous loving wishes for my wife who will always be my valuable Christmas gift and everything to me.无尽的爱恋与祝福,献给我的爱妻,你永远是我珍贵的圣诞礼物和我的一切!

Christmas is the most human and kindly of season, as the month of June with sunshine and the balmy breath of roses.圣诞最有人情味,充满仁爱的时节,它如同阳光明媚、玫瑰吐露芬芳的六月。

Wishing you a Christmas of happy time and a New Year of happy days.愿圣诞是你快乐的时节,愿新年是你幸福的日子。外贸客户圣诞祝福的邮件范例: Christmas Best Wishes to Customers Dear xxx

The holiday season offers us a special opportunity to extend our personal thanks to our friends,and our very best wishes for the future.And so it is that we now gather together and wish to you a very Merry Christmas and a Happy New Year.We con-sider you a good friend and extend our wishes for good health and good cheer.It is people like you who make being in business such a pleasure all year long.Our business is a source of pride to us,and with customers like you,we find going to work each day a rewarding experience.We tip our glasses to you.Thanks again for a wonderful year.Yours sincerely, ×××× ×××× China

2.给未成交客户,Dear XX, Merry Christmas and happy New Year!The Christmas and New Year holiday is coming near once again.We would like to extend our warm wishes for the upcoming holiday season and would like to wish you and your family a Merry Christmas and a prosperous New Year.May your New Year be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness.It’s my honor to contact with you before, and my duty is to give you our best products and excellent service.Hope the next year is a prosperous and harvest year for both of us!Last but not least, once you have any inquiry about ****(products)in the following days, hope you could feel free to contact with us, which is much appreciated.Yours sincerely

3.给已成交客户,My dearest, Happy Christmas and new year!!Many thanks for your contiguous supports in the past years, we wish both business snowballing in the coming years.May your New Year be filled with special moment, warmth, peace and happiness, the joy of covered ones near, and wishing you all the joys of Christmas and a year of happiness.Last but not least, once you have any inquiry about products in the following days, hope you could feel free to contact with us, which is much appreciated.

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