第一篇：《外贸函电》课程标准
《外贸函电》课程标准
一、课程概述
（一）课程性质
《外贸函电》是高职高专商务英语专业的职业技能课程之一。根据高职高专人才培养目标，结合应用英语专业岗位群和职业能力要求，结合岗位资格证书社会需要，本课程旨在培养学生掌握外贸英语函电的基本知识，定位于培养懂外语、掌握熟练的进出口业务操作技能，具备一定的计算机办公应用能力的复合型英语人才。
（二）课程基本理念
本课程领域的学习情境是依据以工作过程为导向，以典型工作任务为基点，讲授外贸常用文体的基本知识，包括各类商务书信、常用语句、常用术语及拟写技巧。通过对外贸易业务磋商过程中各个环节往来函电实例的学习，熟悉、掌握外贸业务磋商各个环节—建立业务关系、询盘、报盘、推销、还盘、成交、装运、保险、申诉、索赔、争议、代理等的常用表达及写作技巧，并能在实际应用中熟练使用；以及各类单据及单证实例如信用证、订单、提单、保险单、装箱单、检验证明等，让学生全面了解外贸业务知识的各个环节，并运用英语熟练表达，达到应用的目的。
（三）课程设计思路
以职业能力培养为重点，以情景教学为主线，以外贸英语函电在实际工作中的应用方向和具体要求为出发点，以专业岗位的任职要求为指导，本着“够用、实用、必须”的原则，打破以知识传授为主要特征的传统学科课程模式，突出对学生职业能力的训练，充分体现职业性、实践性和开放性，切实培养学生语言实践能力，实现课堂内外的有机结合。
此外坚持与行业、企业共同开发课程，通过行业专家，明确外贸岗位所包含的工作过程和任务，在任务分析的基础上，确定以任务为导向的课程方案，即教学内容按任务模块去组织，教学程序用任务去驱动。采取教学做一体的教学模式，加强对学生外贸操作技能的训练。
实践教学方面，按课内与课外相结合、仿真与实战相结合的思路设计实践教学，将理论知识学习、职业技能训练和实际工作体验结合在一起，使学生进入外贸岗位后能尽快适应企业环境、胜任工作。
二、课程目标
（一）总目标
《外贸函电》立足于进出口贸易基本操作技能的培养，理论结合实际，强调课程的岗位性，注重学生的敬业精神以及发现问题、分析问题、解决问题等综合能力和创新能力的培养。以外贸业务进展的顺序，系统地介绍了国际贸易中的一些重要环节如建立业务关系、询盘、报盘、接受与订购、支付方式、运输与交货、保险、索赔与仲裁等书面沟通实例，并介绍了外贸英语谈判外贸英语函电中的语言技巧及常用文体的基本知识，包括各类商务信函、电报、电传及电子邮件的格式、写作方法等。力争通过课堂传授与专门的模块实训、实务操作以及校外实训基地的业务实习，突出动手能
力的培养，注重将知识转化为能力，达到学以致用的目标，培养学生在不同情形下写出措辞得体、布局合理的函电。
（二）具体目标
1、取得外贸行业职业资格证书，具体为报关员职业资格证、报检员职业资格证、国际商务单证员职业资格证、外贸业务员职业资格证中的一种或多种。
2、了解进出口贸易的操作流程及必要的专业知识，熟悉进出口业务建立贸易关系、交易磋商、签定合同、履行合同、制单结汇的基本流程及相关外贸知识。
3、发现问题、分析问题、解决进出口贸易活动中一般问题的能力，有一定的创新能力。
4、掌握英文贸易书信撰写方法与技巧，能够书写一般进出口业务函电及询盘、发盘、还盘、接受，起草进出口贸易合同，填写信用证申请书，修改信用证。
5、设计企业统一的对外英文信件范本，缮制进出口结付汇单据。
三、内容标准
(一)英语商务信函的格式
1.了解齐头式、缩进式及混合式的写法 2.能正确书写信头、日期和封内地址 3.能正确书写信封(二)建立和促进业务关系 1.学会介绍业务范围、经营方式 2.学会介绍商品。3.了解邀请函及请柬的写法(三)询盘
1.掌握询盘信函的写法
2.学会用恰当的语气写信催促买方接受报盘(四)报盘
1.掌握报盘信函的写法
2.学会用恰当的语气和理由说服买方接受报盘
3.学会恰当地说明价格减让的原因、幅度和以期达到的目的
（五）还盘
1.掌握还盘信函的写法
3.学会用恰当的语气说明延迟供货的原因 4.学会用恰当的语气写信谢绝还盘(六)确认和接受
1、了解确认成交信的写法
2、了解确认续订信的写法
（七）销售确认书
1、能阅读和拟订外贸销售确认书
（八）销售合同
1、能看懂外贸合同
2、摘录合同中的主要条款并能通过商务信函处理合同履行中的问题
3、能拟订外贸合同
(九)支付方式和信用证
1、了解各种支付条件的表达方式
2、会写变更支付方式的信函
3、学会用恰当的语气催促买方开证
4、学会写开证通知
（十）审证
1、了解信用证的条款
2、学会写展证或改证的信函
(十一)装运
1、了解装运指示和装运通知的写法
2、了解催装、分批装运和转运函的写法
3、了解集装箱运输的一般表达方式
(十二)提单
1、了解提单的基本内容及相关术语
2、学会填制英文提单
(十三)保险
1、了解各种保险险别及常用保险条款的表达方式
2、学会要求超额保险
3、学会通知买方保险
（十四）包装
1、装运指示和装运通知的写法
2、集装箱运输的一般表达方式
3、催装、分批装运和转运函的写法
(十五)索赔与理赔
1、学会写索赔和理赔的信函
2、学会写投诉和受理投诉的信函
3、学会写拒赔的信函
(十六)电子商务
1、初步了解EDI及各种现代通讯方式
2、初步了解电子商务的文体格式
四、实施建议
(一)教学建议
1、本课程要求学生具有相当于国家公共英语等级考试(PETS III)的英语基础并已修完本专业相关课程。
2．该课程与《国际贸易实务》课程有非常密切的联系，它们之间有相辅相成的关系。通过学习《国际贸易实务》课程，学生可以更好地掌握函电的基本知识。
3.本课程要求突出实践性教学特点，“精讲多练”。可采取“理解→记忆→模仿→活用”的实践步骤。由于外贸函电是集外贸英语和外贸知识为一体的课程，因此，在教学中还要根据不同单元的具体情况，结合实际案例进行讲解，使学生学有所用，同时对外贸中的风险有所认识。
4.要在讲授词汇、句型的基础上，突出信函结构及写作技巧的讲解，体现商务信函“清楚、简洁、礼貌”三项基本要求。
5.商务信函作为书面语言，应突出中、英互译的训练。英译中要合乎汉语规范，正确使用汉语经贸术语。中译英要合乎商业英语的习惯表达方式。
6.课文的讲解一般应辅以业务背景介绍，以便帮助学生加深对课文的理解。串讲课文的方式一般应采用意译法，并应尽量使用学生已学过的词汇和表达方式，以便使学生温故而知新。
7.建立教学实践基地，定期进行教学调研和教学评估，不断完善各教学环节，确保教学质量。(二)考核评价建议
学生学业评价的原则：尊重学生主体地位、促进学生的全面发展、尊重学生个体差异、指导学生的发展方向、激发学生内在评价的需要。学生学业成绩评定的内容可根据学科特点及学生年龄的特点，由情感态度、基础知识及技能技巧等内容组成。
例如：情感态度。根据平时学生课堂表现情况确定，可以从课堂纪律、学生参与度、与人合作表现等情况综合评定，评定等级可以分为A、B、C、D四个等级（也可实行百分制）。合格率可根据实际情况控制在90%左右。对于评定为“待合格”的学生，教师应向其指出缺点，帮助其改变；对于学期结束前有明显改进的，可重新评定。
例如：基础知识及技能技巧。外贸函电作为一门写作技能课，应通过课堂提问、听写、测验及作业等方式加强平时检查。应将中英互译、起草信函作为学期末考核重点，应注意考核方法及考试题型的改革创新。
(三)教材编写建议
对外贸函电教材的建设，主要三个方面：一是文字主教材，科学、系统、完整地阐述外贸函电的基本理论与方法，起到传授理论知识、方法和指导自学的作用；二是文字辅导教材，主要是与主教材配套的各章重点、难点解析及综合练习题、参考答案；三是辅助媒体，进行阶段性练习、模拟实验等作为辅助媒体。
（四）实验实训设备配置建议
学习场地、设施要求为商务ICT实训室、国际商务洽谈室、国际贸易模拟室、语言实验室，有授课区、多媒体设备等。
（五）课程资源的开发与利用建议
1、积极组织教师开发教学素材，丰富学校的教学资源，如教学材料、实验方案、教学论文、课件、图片、录像带、幻灯片、学生优秀作业和小论文等，形成资源库，实现资源共享。
2、发挥师生的信息源作用，建立稳定的信息交流渠道，如讨论会、校园墙报、广播站、学生刊物等。
3、建立资源的维护和管理系统，使学校资源得到充分利用和不断发展。
4、利用大众传媒，如报刊、广播、电视、互联网等。
（六）师资配备建议
1、具有实际商务工作经验。
2、具备设计基于行动导向的教学法的设计应用能力。
（七）其他
1.本课程教学基本要求适用于三年制商务英语专业。2.本课程教学内容，任课教师可根据实际情况灵活使用。
第二篇：外贸函电
Dear sirs，In reply to your letter of 21st Novermber, We have pleasure in enclosing a detailed quotation for bathroom showers.Besides those advertised in the Builers' Joural, our illustrated catalogue also encolsed shows various types of bathroom fittings and the sizes available.Most types can be supplied from stock.45-60 days should be allowed for delivery of those marked with an asterisk.Building contractors in Hong Kong and Taiwan have found our equipment easy to install and attractive in apperance.Naturally all parts are replacable.and our quotation includes prices of spare parts.We can allow a 2% discount on all orders of US$6,000 in value and overf, and a 3%on orders exceeding US$20,000.Any orders you place with us will be processed promptly.yours faithfully.Francesco Marani
Sales Manager
Encl.2
Via S.Lorenzo, 24/a
Castellon Spain Tel:(964)560001 Fax(964)560002 A.第一时间回复——对优先级高的买家要在第一时间回复，领先一步，胜人一筹。
B.回复体现专业性——越来越多的买家关注供应商的专业度。专业度体现在产品和 国际贸易 两方面.您要把您的专业性，渗透在每一次的回复中，不断地提醒买家，您是非常专业的供应商。
C.有问必复，言出必践——对买家的所有问题都要给出答案，即使确实不能马上回答，也要给出回复的时间。对所回复的内容，要确保可以达到，不要给买家怀疑我们能力和信誉的机会。D.注重沟通技巧——措辞委婉有礼，进退有据
E.尽可能多的掌握买家情况.信息的交流是双向的，在您提供信息给买家时，您也可以根据实际情况适时地提一些开放式的问题来了解买家情况，如贵司主要采购哪些产品等?您一年的采购量大约多少? 以下跟您分享一份高质量的报盘： Dear Mr.Felix Graumann，Thanks for your e-mail dated Apr.27th.We are pleased to offer you as below。开篇：
1、称呼：如果您知道客户的名字，在回复时要称呼他的名字，不要再称呼Dear sir，Dear Madam，这样会给买家陌生感。
2、致谢：最好写明客户 询盘 的日期，以方便买家回忆和查询。PRODUCT： XXXXXX PHOTO：
SPE CIF ICATIONS ： appearance：white powder purity(GC)：99.0% Min melting point：31℃Min PACKING ： 50kg iron drums(37cm×37cm×57cm)12mt/1×20’FCL PRICE：1，000kgs USD10.10/kg CFR Rotterdam by sea on LCL basis SHIPMENT DATE：within 10 days after receipt of payment or original L/C 报价部分：
1、产品图片
2、指标：提供详尽的指标说明产品质量，也是个最佳时机表现供应商的专业度。
3、包装：不仅提供包装类型，还提供包装类型，还提供包装尺寸和整箱装货量，给予买家核价的方便。
4、价格，数量，交货期：针对数量报价，使报价更有针对性和可比性。交货期也是必须提供给买家的重要信息。
5、支付方式
For your information，we are the biggest manufacturer in China for this product with output 200mt per annum.Our quality has been approved by many USA clients and we export around 100mt to American market every year.So we do hope that we can enter into
European market through your endeavors.Sample ex commercial lots is available upon receipt of your request.If you have any question，please feel free to let us know。辅助部分：
公司优势和产品优势介绍：该产品中国最大的生产商产量200吨/年，其中100吨销往美国，即突出了公司和产品的实力，又表达了希望与买家共同发展欧洲市场的良好愿望。Looking forward to hearing from you soon。结束语：表达期待回复的愿望 Best Regards Irene，Managing Director XXX CORP。
Add： Qingchun Road，Hangzhou，China Tel： XXXXXX Fax： XXXXXX E-mail： XXXXXX Website： XXXXXX 签名：
报价版函电
（一）Dear Sirs:
This time last year you placed an order for Type BS362 12-volt sealed batteries.This is adiscontinued line which we had on offer at the time.We now have a similar product on offer, Type CN233.It occurs to us that you might be interested.A descriptive leaflet is enclosed.We have a stockof 590 of Type CN233 which we are selling off at GB￡30 each.We can offer a quantity discount of upto 15%, but we are prepared to give 20% discount for an offer to buy the complete stock.We are giving you this opportunity in view of your previous order.We would appreciate a prompt reply, since we will put the offer out in the event of your not being interested.Yours faithfully，Tony SmithChiefSeller
先生:
去年此时贵公司所订购的BS362型号12伏密封电池，现已停止生产。
现有同类型产品CN233，存货共五百九十件，特惠价每件30英镑。贵公司如感兴趣，敬请参看随附的简介说明。
大批订购可获八五折优惠，整批购入则可享八折特惠。
为感谢贵公司以往惠顾，特此给予订购优惠。极盼立即回覆，如贵公司未欲订购，本公司亦能尽早另作安排。
销售部主任
托尼.斯密思谨上
2004年1月20日
（二）Dear sirs，We have received your address from…a business acquaintance of ours in…who also informed us that you require a large amount of the items we manufacture.Our…are very well known in more thanEuropean and other foreign countries.During the past…years, we have been able to constantly expand our export program.We are interested in gaining foothold in your country and offering ourentire line of…on the market.In order to give you an idea of the capacity of our organization, we are enclosing our comprehensive illustrated brochure.We would be very pleased to receive an answer fromyou.Sincerely yours.（signature）
敬启者:
我们已由…（公司名）得悉贵司的地址,该公司是我们在…(地名)的生意往来时结识的.其并告之我们,贵司正需大量蔽公司所制造的产品。敝公司的…（品名）在大部分欧洲及其他国家享有盛名.过去…年以来,蔽公司均能稳定地扩大出口计划。敝公司对于在贵国获得立脚点深感兴趣,故原供应本公司的所有产品以满足贵国需要。
为了使贵司对我们的公司结构有所了解,特附上一本综合性简介小册子,望查收！
敬侯答复!
顺颂
商祺！
一、寄样 英语 ：询求样品
1.如能提供下列各种高档印刷用纸,请寄样品。
Will you please send us samples of the best printing papers you can offer of the following kinds.2.贵公司的纸张如能符合我方要求,而且价格合理,可否提供样品?
Can you send us samples of paper that you can guarantee in this respect, and that will also be reasonable in price?
3.请寄给我们春季用的衬料新品种样品,库存或现生产中的布料均可。
You might also send me patterns of any new linings in stock or on the looms, for the spring.二、寄样 英语 ：寄送样品
1.贵公司昨日的来信收悉,我们将送去下列样品。
We have received your favour of yesterday's date, and have pleasure in enclosing you our samples as follows.2.现送上我公司最近发行的目录一份和几件样品,贵公司对此可能感兴趣,我们静候回音。
We are enclosing a copy of our recent catalogue with a few samples which may possibly interest you, and shall be glad to hear from you at any time.三、寄样 英语 ：收到样品
1.贵公司寄来的价格表、折扣率、成交条件和样品均收到。对以上诸方面,我们均感到满意。
We have received your samples, with a price-list, also your scale of rebate and terms of settlement, all of which we find satisfactory.2.贵公司7月12日寄来的样品和价目表均已收到。
Your esteemed favour of the 12th Jul with samples and price-list, is duly to hand.四、寄样英语：目录、价目表
We have pleasure in sending herewith a copy of our illustrated catalogue of the machines suitable for your business.2.随信寄去目录表一份,并附有批量订购现货的报价。
We are sending you by this post a catalogue, containing quotations for large orders taken from our existing stock.五、寄样英语：按样品询价
We have a large demand for the supply of 50,000 meters brown serge, whose sample is enclosed to show you the shade and quality we require.Please send your samples corresponding to our samples with the most reasonable price C.I.F.Singapore if you can supply within three months from now.本公司需要5万公尺棕色斜纹布的大量供货。现随函附送我方所需货物的样品，以示其色调及品质。若贵公司能在3个月内供货，请送供货样品，并提供新加坡港C.I.F.最合理的报价。
客户对待样品运费的态度往往反映了客户合作意愿的大小。因此写好一封要求客户付样品运费的函电是必要的。函电例文 Dear Sir，Thanks a lot for your continued interests in our products.We have sincerity in doing business with you either.On your request of samples, glad to tell you they are available now.In order to promote our business in future, they shall be free of charge for you.But as our company principle, you need to pay the freight charges.The samples shall be posted to you as soon as you supply us your express account: DHL , FEDEX, or UPS account, or we receive your transmit about USD , to our account: *****in *****Bank.Hope this little discommodiousness will not stand in the way of our business.Look forward to your early reply and cooperating with you in near future.Best regards!
Yours Faithfully
Dear Sirs，We have pleasure in advising you that your order of March 6 has been shipped today by M/Y ‘Applol’ from Tokyo.Please find enclosed our invoice for @ 6182 and note that we have drawn on you for this amount at sight attaching the shipping documents to our draft.As arranged，we have instructed our bankers to send the documents against payment of our draft which we recommend to your protection。
Yours faithfully，中文对照
敬启者： 阁下3月6日订货已交由阿波罗轮承运，今天已从东京港启航，特此奉告。现随函附上美金6182元汇票，开给贵方的汇票是见票即付期票，同时附上装船文件，敬请查收。依照安排，现已指示我方银行发出我方汇票付款文件，对贵方是有利的。
×××敬上
i have arranged production of this order according to your inquirements.regret, our Accounting Department do not allow to execute this order if you do not pay full in advance due to its small quantiy and great varieties.so i kindly asvise you to pay full in adcance,if so you can avoid double sevice charge.looking forward to your favorable reply.best regards!
Order have already been placed to production department.But the financial department require deposite because our quantity is small with many specs.Please kindly make full payment and save bank cost.Do you think so?
Waiting for your kind reply.Have a nice day.
第三篇：外贸函电（范文）
外贸函电
外贸函电是一种商务信件，英文foreign correspondence。写外贸函电是外贸业务员的日常工作之一，然而，能写好外贸函电的外贸业务员却不多，为了有助于大家写好外贸函电，本文总结了几个经典外贸函电范文，可供参考。外贸函电就是有着国际贸易关系的双方由于彼此的业务往来而产生的信件，但在信息化高度发达的今天，该信件并不局限于纸质信件，也可以是电子邮件、传真或MSN。
外贸函电最常用的内容：建立业务关系、询盘、发盘、回复、销售合同、包装、保险、赔偿、仲裁等。
外贸函电基本要求：主题明确，内容简洁，语言精炼，表述完整。
外贸函电的格式：有固定的语言、习惯用法和常用句型。
外贸函电的语气：各部分语气。开发信、询盘回复一般要客气，表达感谢；平常业务联系要细心、信任；催促付款要紧急而不失礼貌；客户索赔要理解、给予足够的解释和说明。
范文：
一、如何表达在涨价前订货
Thank you for your letter of October 10 for business copiers.We are now sending you our price-list and catalog of the newest types that are under production and we can supply at once from stock.We want to notice you that prices of copier parts and components have gone up steadily since the second half of the year.Though we have tried hard to keep our quotations down, we are afraid the margin for keeping on going like this will not long.Therefore, we suggest that you will let us have your order before further rises in costs, which will lead to a raise in prices very soon unavoidably.感谢贵方10月10日关于商用复印机的询函。现随函奉送本公司正在生产的、并有现货供应的最新型号的产品清单和价目表。
我方想告诉贵方，自下半年以来，复印机的零、部件价格一直不断增长。尽管我方尽量压低报价，但恐怕有此余地的时间不会太久。因此，建议贵方在零、部件再次涨价，并不可避免地引起成品涨价之前便向我方订货。
二、要求及时供货
We understand that you are the agent for the White Tiger ties.We enclose our order for 1000 dozens of the White Tiger ties.please note that we need these goods rather urgently as Christmas is drawing near.If you could supply goods timely for seasons, we would make repeated orders, provided prices are reasonable.payment for the enclosed order will be made on a draft at sight under our letter of credit opened in your favor on receipt of your confirmation that the goods are sent out, and can be delivered before 1, December, 2000.获悉贵公司为“白虎牌领带”的代理商。兹附上1000打白虎牌领带订单一份。
请注意，由于圣诞节在即，本公司急需这批货物。如果贵公司能够及时供应时令货品，而且价格公道，我方将继续订货。
此票订单之货款，待确认贵方已于2000年12月1日前发货之后，本公司即向贵公司开出见票即付的信用证。
三、回复询盘告知无货
Referring to your letter of 5 June, we very much regret that we are unable to make you an offer for the goods you demand.The reason is that the product you need has been out of stock.What's more our manufacturers have declined orders because of shortage of raw materials.We shall, however, file your inquiry and cable you our offers as soon as we have got supplies.我方收到贵公司6月5日来函，但非常遗憾，我方无法对贵方所需产品报盘。其原因是，此货品在我处已经脱销。而且，由于原料短缺，生产厂家已经拒绝了我方订单。
我方已将贵方询函备案，一经有货，我方将以电报报盘。
四、如何追问买方意见
In reply to your inquiry we sent you on May 25 a copy of illustrated catalog of our electric products.As we have not heard from you since, we would like to ask whether you have had received our reply and what opinion you have on our products.We are always ready to serve you and should be grateful for your reply.在5月25日我方对贵方询函的回函中，已寄去本公司电器产品的附图目录。因迄今尚未接到贵方的消息，特致函询问，贵方是否已收到我方回函，并征求贵方对本公司产品的意见。我方随时愿意效劳，若承蒙贵方惠赐回函，当不胜感激。
五、如何询问参展条件
From yesterday's Morning paper we have learned that you are now taking applications from exhibitors for the 2000 Canton Fair.We hope you would send us a copy of detailed conditions for application, such as size of each booth, fees for rent, and time schedule for moving in, etc., as well as the time limit for application.从昨天《晨报》上获悉，贵单位正在征集“2000年广交会”的参展申请。希望贵方能将展位大孝租用展位价格、进场时间、最迟申请日期等详细情况通知我方。
六、如何索要产品目录
We get your name and address from your local Chamber of Commerce.We are an importer of plastic products and we would appreciate it if you would send us your catalogue in the new year.我方从贵公司的商会获知你们的名称与地址。
本公司经营塑料制品的进口业务，希望能够得到贵公司明年的产品目录。
七、按样品询价
We have a large demand for the supply of 50,000 meters brown serge, whose * enclosed to show you the shade and quality we require.please send your * corresponding to our * with the most reasonable price C.I.F.Singapore if you can supply within three months from now.本公司需要5万公尺棕色斜纹布的大量供货。现随函附送我方所需货物的样品，以示其色调及品质。
若贵公司能在3个月内供货，请送供货样品，并提供新加坡港C.I.F.最合理的报价。
第四篇：外贸函电
1.对于贵公司的衬衣，我们非常感兴趣，若蒙贵公司寄上商品目录，包括销售及付款条件，将不胜感激。We are particularly interested in your shirts and should be glad if you send us you trade catalogue and terms of trade and payment.2.最近，本公司的许多顾客表现出对贵公司的女生紧身上衣很感兴趣，并且询问它们的品质，若贵公司寄来样品和报价单，将甚为感激。Several of our customers have recently expressed interest in you ladies's tights and enquired about their quality,We should be glad if you could send us samples and quotations.3.看到贵公司的广告后，我方对你们的新产品很感兴趣。请报到东京含运费，保费的价格，并告知最早的交货日期，付款条件以及定期采购的折扣。We have seen your advertisement and are interested in your product.Pleasure quote us CIF Tokyo for the supply of the article,and let us have your earliest delivery date,your terms of payment and discounts for regular purchases.4.如贵公司所报价格可以与其他公司竞争。本公司极欲向你方大量订购。We should like to place large orders with you provided the prices you quote are very competitive.5.敬谢贵公司6月5日来函，询问有关紧身上衣事项。现将你所需的详细资料，配有插图的目录和价格单附寄给你。We thank you for your enquriy 5 June about the subject tights.We are enclosing our illustrated catalogue and price list giving the details you ask for.6.我们的产品世界各地均有销售，并获顾客完全的信任。所以，我们确信，无论是货物的品质，还是技术均能获得贵方的赞许。Our products have been sold throughout the world to the fullest satisfaction of our customers.There,we are sure that both quality and workmanship would meet you approval.7.另邮寄可供现货的三种样品，这三种茶叶颇受海外客户欢迎。We are sending you by separate post three kinds of tea samples which can be supplied from stock.These kinds of tea are very popular with foreign customers.8.The foregoing information is given in confidence and for you private use only and without any responsibility on the part of this bank.上述情况是在保密的情况下提供，仅供你们使用，本银行对此不负责。
9.For information as to our standing we refer you to our bankers,the Bank of China.关于我们的资信情况请向我们的银行——中国银行查询。
10.We regret our inability to inform you anything positive concerning the firm mentioned.很抱歉我们无法就该银行提供任何的确切情况。
11.In reply to you enquiry of November 24 concerning the firm in question,we would recommend a policy of caution.兹复你方11月24日来函，我们建议你们谨慎对待该公司。
12.In local commercial circle,he is regarded as a substantial trader with a clean record.在本地商界，他被视为记录清白的殷实商人。
13.Since this is the first tansaction between us,we would like to ask you to inform us of the name and address of your bank so as to enable us to apply for reference.因为这是我们之间的首次交易，所以请提供与你们有业务往来银行的名称和地址，以便我们征信。
14.The firm you enquire about has always met its commitments satisfactorily.你们所征询的商行总是令人满意地履行承诺。
15.As the firm is inexperienced in bussiness we advise caution in transaction with them.该商行缺乏经验，我们建议在业务往来中谨慎对待。
16.We feel that you will be interested in the new electric heater which is very shortly to be placed on the market.我们相信你们对即将投放市场的新型热水器会感兴趣。
17.It is not our intention to rush you into a decision,but as this article is in great demand,we would advise you to avail yourselves of our offer in your won interest.我们无意催促你们做出决定，但是由于该商品需求甚盛，为你们的利益着想建议你们利用这次报盘。
18.When you have our prices with those of other firms,we are confident that you will appreciate the exceptional values we offer.将我们的报价与其他公司比较后，相信你们会赞赏我们所提供的货物物美价廉。
19.Our trade is so large that our stocks have to be constantly replaced,so you may rest assured that everything we offer you is new and of the latest style.由于我们的贸易量非常大，库存不断更新，所以你们可以相信，我们所提供的均为最新款式。
20.In all probability this offer will not be repeated for some time and we look forward to receiving an early reply from you.我们很可能不会在一段时间内重报此价，因而期望尽快得到你们的答复。
21.现按你方要求报盘如下，以我方最后确认为准。At you request,we are offering you as follows,subject to our final confirmation.22.上诉报盘无约束力。The quotation is not binding upon us.23.此报盘为实盘，以你方在本月底前复到有效。This offer is firm,subject to you reply reaching us before the end of this month.24.关于标题项下的项目，随函寄去形式发票18号一式两份。请注意我方报盘有效期至4月21日。As regards the captioned goods,we are enclosing our pro forma invoice NO.18 in duplicate.Please note that our offer is valid until 21st April.25.很遗憾，我们的价格与你方的还盘之间的差距太大。Much to our regret,the gap between your counter offer and our quotation is too large.26.你方必须降价21%左右，否则没有成交的可能。You have to bring down your price by 2%,or there will be no possibility of concluding the business.27.我们的报价相当合理，已为你地其他客户所接受。Our price is rather reasonable and is widely accepted by other customers in your region.28.你方报盘与现行市场价不符。You quotation is out of line with the prevailing market price.29.因我方的价格已降到极限，所以无法满足你方进一步降价要求。Our price has been cut down to the lowest level and we cannot entertain you request for further reduction.30.谢谢你方还盘，但我方举得价格太低了，所以无法接受。We appreciate you counter offer but find it too low to accept.31.Your Order NO.13E for 5tons of grapefruit has been booked.Please open the covering L/C in our favor according to the terms contracted.我方已接受你方13E号订单订购5吨葡萄柚。请按合同规定的条款开立以我方为受益人的信用证。
32.We wish to draw your attention to the fact that the stipulations in the relevant credit should strictly conform to the terms as stated in our S/C in order to avoid subsequent amendment.请你方注意，信用证必须与我方售货确认书的条款完全相符，以免日后修改。
33.We find both the quality and price of you products satisfactory and are pleased to give you an order for the following items on the understanding that they will be supplied from current stock at the prices named.我们认为贵公司的产品质量和价格都很合意，并且很高兴一现货现价为条件订购下列商品。
34.All orders and commands entrusted to our care shall receive personal attention,and the customers can depend upon promptness and careful execution of their orders.所有给予我方的订单和要求，我们都将亲自处理。客户可以确信他们的订单将及时得到认真处理。
35.As some items under you Order NO.LNG02 are beyond our business scope,we can only accept your order partially.We hope this will not cause you inconvenience.鉴于贵方LNG02号订单项下列商品不属于我方经营范围，我方仅能部分接受贵方订单。我们希望这不会给贵方造成不便。
36.We want to tell you how pleased we were with your order because it represents our first dealing with you.We have always felt that our high quality merchandise should have a ready sale in a fashionable shop like yours.非常高兴获得贵公司的订单。它代表了本公司与贵公司的第一宗交易。本公司认为，我们高质量的商品在像贵公司这样时髦的商店，应该有很好的销路。
37.We now have pleasure in sending you an order for the Chinese fabrics as per the particulars enclosed.Kindly note that the goods are to be delivered in exact accordance with the samples.If this first trial order turns out satisfactory and of good value,an increasing business may result.依照随函附上的详细项目，我们向贵公司订购中国面料。请注意，货物必须与样品完全相符。如果第一份试购单令人满意，我们将继续大量订购。
38.We thank you for order of August 2 for 5,000 yards cotton piece goods but regret that we are unable to execute the order from stock,owing to the heavy demand recently for these fabrics.Our suppliers have,however,undertaken to replenish our stock within seven days and we trust that it will not be inconvenient for you to allow us this extension.感谢贵公司8月2日的订单，购买5,000码棉布，但是，由于最近要求此种面料的订单过多，本公司不能从现货中供应。然而我们的厂商已经答应，7天之内即可补充货物。本公司相信，即使贵公司答应宽容期限，也不会导致任何不便。
39.It has been our usual practice to do business with payment by D/P at sight instead of by L/C.We should,therefore,like you to accept D/P terms for this transaction and fir future ones.我们通常的做法是凭即期付款交单而不用信用证。因此，我们希望你对这笔交易和今后的交易均接受付款交单方式。
40.We suggest payment by bill of exchange drawn on us at 60days' sight.Please let us know whether this is agreeable to you.我方建议开立以我方为抬头的见票60天付款的汇票支付货款，请回复是否同意。
41.You proposal for payment by time draft for Order no.1156 is acceptable to us,and we shall draw in you at 60days' sight after the goods have been shipped.Please honor our draft when it falls due.对你方1156号订单，我们接受你们所提的用远期汇票支付的建议。货物装运后，我们将向你方开出60天远期汇票，请到期付款。
thrd 42.We are both surprised and disappointed not to have heard from you in answer to our two letters of 10 an 23March reminding you of the balance of US$1,256 still owing on our statement of 28 February.This failure either to clear your account or even to offer an explanation is all the more disappointing because of our past satisfactory dealings over many years.贵公司未回复我方10日及23日两次的催款函件。我方深感惊讶及遗憾。款项金额为1,256美元，应与上月28日结清。我们过去交往很令人满意。对于贵公司现今仍未能付款或提出接受实感失望。
43.Reluctantly compelled to say that, failing receipt of your cheque by next Friday,we must have recourse to legal proceedings for its recovery..贵公司在下周五以前如果不能付款，为收回款项，我公司将不得不采取法律途径。实属遗憾，特此奉告。
44.As you have failed to established in time the L/C but covering our Ssles Confirmation NO.1022,we have to rescind this sales confirmation and hold you responsible for all the losses arising therefrom.由于你方没有及时开立有关第1022号售货确认书的信用证，我们不得不撤销这份确认书，并要你方承担由此而产生的一切损失。45.We wish to point out that the goods under our S/C NO.112 have been ready for shipment for a long time.we have been waiting for the arrival of your L.C but regretfully no L/C has been received by us nor have we heard anything from you in this respect,Please let us know upon receipt of this letter whether you have any difficulties in opening the L/C.我们想指出，我方第112号售货确认书项下的货物备妥待运已久，我们一直在等待你方的信用证，可是很遗憾，我们既没有收到该信用证也没有从你处听到有关这方面的任何信息。请见信后即告你方在开立信用证上究竟有何困难。
46.As clearly stipulated in the Sales Contract NO.A-1044,the commission for this transaction is 3%,but we find you L/C NO.GF-124demands a commission of 5%,which is obviously not in line with the contract stipulations.Therefore,please amend the L/C to read “commission3%”.按售货合同A-1044的规定，此次交易的佣金为3%，但我方发现你方开立的信用证GF-124佣金为5%，这显然与合同规定不符。所以，请将信用证改为“佣金3%”。
47.Please see to it that the above-mentioned goods are shipped before 12 October and insured against All Risks for 150% of the invoice value.We know that according to your usual practice,you insure the goods only for 10% over the invoice value,therefor,the extra premium will be borne by us.请注意上述货物必须在10月12 日前装运，并按发盘金额150%投一切险。我们知道按惯例，你们只按发票金额110%投保，因此额外保险费将由我们负担。
48.An insurance claim should be submitted to the insurance company or its agent as promptly as possible so as to provide the insurance company or its agent ample time to purse recovery from the relative party at fault.有关保险的索赔案件应尽快提交保险公司或其代理商，以便他们有足够的时间去向造成过错的有关方面进行追偿。49.Breakage is a special risk, for which an extra premium will have to be charged.破碎险是一种特殊险别，须额外收费。
50.If the goods,after arrival at the port of destination,are to be delivered immediately to an inland city or other port,we may cover the inland insurance on your behalf and debit your account with the additional premium.如货物在到达目的地港后需立即转运至内陆城市或其他港口，我们可以代你方投保内陆险，额外保险费将记你方账上。
51.The premium varies with the extent of insurance.Should the goods be insured against additional risks,the extra premium should be borne by the buyer.保险费随保险范围而不同，如果货物需要投保附加险，额外的费用由买方支付。
52.A proposal form is enclosed as requested,and pleased fill out and then return it by the end of this month,otherwise that may make it difficult to issue the policy in time.根据你方的请求，兹附上一份投保单，请填写后于本月底之前寄回，否则会使我们难于及时发出保险单。
53.Should any damage be incurred you may approach the insurance agents at your end and submit an insurance claim supported by a survey report.如果货物发生损坏，你方可凭检验报告与你所处的报销代理联系并提出报销索赔。
54.Since you have obtained a survey from a reputable surveyor,we would recommend you to contact the People's Insurance Company of China and „settlement.既然你们已经从一个有声誉的鉴定人那里获得检验报告，我们建议你们与中国人民保险公司联系，直接与他们商定解决办法。
第五篇：外贸函电
外贸函电范文
范文一：
敬启者；
我们从阿里巴巴得知贵公司的名称。
我们公司是一个专营纺织品的大规模的公司，在世界市场上享有良好的声誉。现在，我方公司将会每月为贵公司能提供新的设计。
我方公司将写信与贵公司建立直接的业务关系。
如果贵公司想要下订单，请告知，如按贵公司的有需要我们将很乐意求提供我们的设计样本册，为了更好的准备货物如有现货订单，我方在收到你方订单之后三天之内装运。
我们期待你的回复。
敬上，范文二：
Dear Sirs;
The Bbank of Cchina Shanghai Branch has informed us that your company is a large importer of textiles products.We have the pleasure of introducing ourselves to you ,our company is as a local
the largest textile manufactures in our area.Enclosed please find varies pictures of a variety of our quality textiles picture products.Besides, we are desirous of the details of your requirement, so as to provide better service.Your specialized in market/Categories of your specialized products
We are looking forward to establishing long-term business relations.Best regards
范文三：
March 7,2014
Dear sirs,We have your name from Messrs.Smith Co.Our company is a large leading cooperation specializing in textiles items.We have been engaged in this line for 20 years, and have business relations with many countries in Southeast Asia.We are writing you to enter into direct business relations with you.We hope you can send us the latest product catalog and pricelist.We are looking forward to your inquiry.Yours Sincerely,Jone Smith
Manager of Import Department
范文四：
Dear sirs,Thank for your letter of March 7th, informing us of your interest in our product.We look forward to establishing positive business relationship with your corporation.We are mainly dealing in the export of Chinese light industrial products.We are convinced that our joint business efforts will be to our mutual benefits.As requested, a booklet including a general introduction of our latest product catalog together with our samples.Should you require any further information, please do not hesitate to let us know.Yours faithfully,
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