英文信函写作格式与规范

第一篇：英文信函写作格式与规范

英文信函写作格式与规范

英文信函写作格式与规范

2.dateline

中文书信的日期写于落款之后，而英文信函的日期位于信端之下，信内地址之上。根据英美不同的习惯，日期可有两种写法。如2003年5月20日可写作： May 2003（英式写法）

May 20, 2003, 或May 20th, 2003（美式写法）

注意：月份应用英文写出，不以阿拉伯数字代替，因此，上例日期不可写成2003，5，20。此外，美式英语要求月份与年份之间用逗号隔开，但英式写法在月份与年份之间一般无逗号。

(4)称呼(Salutation)

称呼自成一行,从信纸的左边顶格写起。通用的称呼是“Dear„”，其后接逗号。采用何种称呼应根据写信人与对方的关系及认识的亲疏程度。① 一般性的称呼有：

Dear Mr.„，（用于男士）

Dear Mrs.„，（用于已婚妇女）

Dear Ms.„，（用于女士，已婚未婚均可，尤用于对婚姻状况不确定者）Dear Miss „，（用于未婚女士）

“Mr.”，“Mrs.”，及“Ms.”之后可加缩约号“.”，也可不加；但“Miss”之后概不加标点。“Dear”之后接收信人的姓氏，如“Dear Mr.Smith，” 注意：不写成：“Dear Mr.John，” 亦不写成：“Dear Mr.John Smith，”

习惯用法是：“Dear John，”或“Dear Mr.Smith，”

② 较正式、尊重的称呼也可采用头衔或职务，如“Dear Prof.Smith，”“Dear Dr.Smith，”等。③ 在收信人为不知名者的公务信函中，称呼可用： Dear Sirs，（当收信对方为单位/公司，而非某人时）Dear Sir，（当收信对方为不认识的男士时）

Dear Sir/Madam，（当收信对方为性别不明的陌生人时）

Gentlemen，（只用复数形式，且之前不加“”，属美式英语用法）

④ 称呼偶尔也用“Messrs.”，表示收信人为两位或多位男士（如 Messrs.J.Smith & R.White），但在更常的情况下表示收信对方是以人名命名的公司。

⑤ 收信人为熟友，可直称其名，如：“Dear Mary，”，“ My dear John，”„„等。

(5)信的正文(Body of Letter)

正文是信的主体，一般由开场白—主体段—结束句/段组成。

在开场白中，应该直截了当的陈述写信的目的：是致谢？道歉？祝福？咨询？建议？批评？请 求？„„。这与中文书信的习惯不同。在中文信中，我们常用诸如“你好！”，“近况如何？”等客套话开头。在写英文信时，应避免受此影响。切记不要把最重要、最醒目的第一句或第一段浪费在诸如“How do you do？”，“How are you？”等无关紧要的词句上。

信的主体部分可根据需要，分段叙述。表达应做到准确、简要、得体。准确指的是内容（包括数字、人名等细节）准确无误；简要首先应避免使用老式八股套话（诸如“I beg to acknowledge receipt of your letter.”等）；得体指的是表达符合英文习惯，措词与语气适合通信双方的亲疏关系。如公文信函做到语气礼貌但不谦卑，直接但不粗鲁，简洁但不唐突。

(6)结束敬语(Complimentary Close)

结束敬语是写信人对收信人的一种谦称，最通常用的结束敬语是： ① Yours faithfully，（英式用法）

Faithfully yours，Truly yours,（美式用法）（用于收信人为陌生人的正式公务信，对应于称呼用“Dear Sirs”，“Dear Sir”，“Dear Sir or Madam”，的正式信函。）

② Yours sincerely，（英式用法）Sincerely yours，（美式用法）

（用于称呼为“Dear + 姓氏”的正式或非正式书信。）结束敬语第一个词的开头字母要大写，末尾用逗号。

应该避免使用诸如“We remain yours faithfully”，“Respectfully yours”，等老式结束敬语。

(7)签署(Signature)

签署是写信人自己的签名。署名不加头衔，即不在自己的名字前加“Miss”、“Mr.”、“Prof.”之类的头衔。若因业务需要，必须让对方了解自己的性别或职务，可在签名下行用括号标明，如： Yours faithfully, Yours faithfully, ____________ 或 __________________

Leslie Archer(Ms.)Wang Wei(Sales Manager)(Managing Director)即使是打印的正式信函，签名也应用手写，之后再于手写的签署下面打印姓名。

代表某人签名应该在自己的签署下行写下所代表的人名，之前加“pp.”（即拉丁语per pro的缩略形式，表示“for and on behalf of”），如： Yours faithfully,----------------Sophie Lee pp.Bob Taylor(The Managing Director)（即代表总经理签名之意）

(8)附件(Enclosure)

如果信中已说明有附件随信寄去，也要在信笺的左下角注明，便于收信人查阅。如果附件不止一个，应写上几个附件和是什么附件。附件英文可缩写为Encl.，Enc，或Encls。例如： Encl: Doctor’s Certificate(附：医生证明一张)Encls（或Enclosures）：4 Invoices(附：发票四张)

HEADING（信端）DATE（日期）

INSIDE ADDRESS（信内地址）„„„„„„„„ „„„„„„„„ SALUTATION（称呼）

BODY OF LETTER（信的正文）

—————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————————— COMPLIMENTARY CLOSING（结束敬语）

SIGNATURE（签署）

ENCL(S):（附件）(or P.S.)（或附言）

下面是日常生活中常用的几种专用信件实例。

A.推荐信(Letter of Recommendation)Sample 1

P.O.Box 3567 Nanjing University P.R.China 30 August 2003 Professor Ellis Browning Department of English Literature University of Cambridge

Dear Prof.Browning，I have the pleasure of introducing to you Ms Hong Feng, the bearer of this letter, who is a former student of mine in Nanjing University.Ms Hong was a top student in our department, where she spent four years for her first degree in Modern English Language Studies, followed by three years of graduate study in the 20th Century English Novels.She has special in demonstration of her gift and creativity.She has now been accepted by Cambridge where she will spend 3 years working on her doctoral degree.Ms Hong has always been a delight to teach.In addition to her academic talent, she is pleasant, amiable and understanding.I have no doubt that you will enjoy being her teacher as well as her friend.I should be very much obliged if you can help her settle in and also give her necessary guidance in regard to her course work.Yours sincerely，Fan Wen

Sample 2

Xiaxin Foreign Trade Co.Ltd.23 Nanhua Road, Xiamen May 1998

To whom it may concern，This is to introduce Mr.Chen Taiping, the bearer of this letter, who is the Marketing Manager of our Company.Mr.Chen Taiping has been assigned to do a marking research around the Country.We should esteem it a great favour if you would afford him the necessary information.Yours faithfully，Li Ling General Manager

B.感谢信(Letter of Expressing Gratitude)June 12, 2003 Dear Dr.Smith, I would like to thank you for allowing me to observe classes as a visiting scholar from China in your nice department with so many talented and productive professors.My one year stay in your country will come to an end, and I’m very happy to say that I’ve enjoyed my time here.I really like your department and your faculty and staff members who are so kind, helpful, and pleasant to get acquainted with, to learn from, and to cooperate with.Your university is an ideal one to visit, to learn from and to do research in.During my one year stay here, I have studied several courses offered by your professors from whom I have learned a lot from their excellent class instruction.I feel I should say much more, but the language fails me at this point.Your department and your colleagues have given me a host of opportunities, so much pleasure, and good friends, and countless precious memories for which I am truly grateful.Thank you a million times for the good that you and your friends have done for me.I will always remember you and your friendship.May health, happiness, and progress be yours.Yours sincerely, Wang Xin

C.祝贺信(Letter of Congratulation)CHINA SOUTHWEST AIRLINES(CSWA)Xiamen Office

Address: Wenbin Villa, 68 Mid-Hubin Road, Xiamen Tel: 9008000 Fax: 606494 6 December 1994

Lucas TAECO Aerospace(Xiamen)Co.Ltd.20 Diliao Road, Gaoqi International Airport Xiamen, 3610006

Dear Sirs，Please accept our most sincere congratulations on the new joint venture you have recently established in Xiamen.The British Lucas Aerospace corporation is a well-known international enterprise with an excellent reputation worldwide.We believe that the establishment of the Xiamen Lucas, following Lucas-Sydney and Lucas-Singapore, will inevitably make a tremendous contribution to the development of the aviation industry in Xiamen.May we have friendly cooperation in the future!

Wishing you continuous success with the joint venture!

Yours sincerely，Lin Chun Manager

D.邀请信(Letter of Invitation)19th Oct., 1999

Dear Susan, I hope that you and your husband haven’t any plan for the weekend on Oct.28th, as we would like you to spend it with us at our home in the countryside.I am sure your husband can find some real fish here in the river, for it’s the best season for fishing.So bring your fishing clothes.And also bring your golf club, as we can also play golf here for there is a world-class golf court near.We hope that nothing will prevent you from coming, as we’re looking forward to your visit.Be sure to let us know what train you are to take so that we can meet you at the station.Cordially yours，Kitty White

E.申请信(Letter of Application)Harbin Electric Motors Factory 412 Qianjin Road Harbin, Heilongjiang The People’s Republic of China March 22, 1998 Mr.Herbert E.Beck, Jr.General Manager Standard Motors Corporation 4528 Southland Ave.Chatanooga, Tennessee 47115 U.S.A.Dear Mr.Beck, The reputation and growth of Standard Motors Corporation ahs led me to write this letter.I’m interested in a management trainee position in your corporation.Currently, I’m the assistant director of Harbin Electric Motors Factory in charge of testing and quality control.I have been granted a leave of one year to learn the advanced managerial skills and develop business contacts in the United States.As a trainee, I do not require a salary, but would appreciate if your can provide me with a stipend enough to support myself during the year.The Chinese government will pay all my travel expenses.In the past two years, I have read much about your corporation and its excellent management.To join you and work with you would be a great opportunity for me.Enclosed please find my resume and two letters of recommendation.If further information is needed, please let me know.Thank you very much for your consideration.Sincerely, Wu Shunxiang

英语书信写作句式与套话 常用的起首语有：

1）Thank you for your letter dated Dec.22,1969.2)Many thanks for your letter of Sept.5，1997.3)A thousand thanks for your kind letter of June 5,1997.4)Your kind letter of November 22th arrived this morning.5)Your letter which arrived this morning gave me great comfort.6)In reply to your letter dated 4th July,I want to say„

7)Thank you very much for your letter of August 2 and the gift you sent me on Christmas Eve.8)What a treat to receive your kind letter of May 5th!

9)It is always a thrill to see your nice handwriting.10)First of all I must thank you for your kind assistance and high attention to me.11)With great delight I learn from your letter of this Sunday that „

14)I am very much pleased to inform you that my visit to your country has been approved.15)I wish to apply for teaching position you are offering.16)I am too excited and delighted at your good news.17)I am very obliged to you for your warm congratulations.„

常用的结束语有：

1）Awaiting your good news，2)Looking forward to your early reply，3)Hoping to hear from you soon，4)We await your good news.5)I hope to hear from you very soon.6)We look forward to your reply at your earliest convenience.7)I look forward to our next meeting there in Los Angeles.8)Your early reply will be highly appreciated.9)Any other particulars wanted we shall be pleased to send you.10)The help you give me is sincerely valued.11)I hope everything will be well with you.12)Please let us know if you want more information.13)I hope you always enjoy yourself.14)I wish you very success in the coming year.15)Please remember me to your family.16)With best regards to your family.17)All the best.18)With love and good wishes.1、投诉信

开头: I am writing to inform you that I am dissatisfied（不满意）with your „ 结尾: I understand you will give immediate attention to（马上关注）this matter.I would like to have this matter settled by the end of „

2、询问信 开头: I would be most grateful（感激的）if you could send me information regarding/concerning（关于）„

I am writing to see if it is possible for you to provide me with information regarding „ 结尾: Your prompt（立刻的）attention to this letter would be highly appreciated（感激）.I am looking forward to hearing from you.3、请求信

开头: I am writing to seek for your assistance（帮助）in „

结尾: I would like to thank you for your generous（慷慨的）help in this matter.4、道歉信

开头: I am writing to apologize（道歉）for „ I am writing to say sorry for „

结尾: I sincerely hope that you will be able to think in my position and accept my apologies（道歉）.5、感谢信

开头: I would like to convey（表达）in this letter my heartfelt thanks to you for „ 结尾: I must thank you again for your generous help.6、建议信

开头: I am writing to express my views concerning（关于）„

You have asked me for my advice with regard to „ and I will try to make some conducive可行性的suggestions.表达建议常用句式和套话

I feel that it would be beneficial（有益处的）if „ I would like to suggest that „

You may consider doing „

结尾: I would be ready to discuss this matter to further details.7、求职信 开头: I am writing to express my interest in your recently advertised position for a waitress „ I am writing to apply for the position of the sales manager advertised in China Daily yesterday.结尾: I believe I have the qualifications（资格）and experience for this post（职位）, and am therefore enclosing my resume.Thank you for considering my application and I am glad to be called at any time for an interview.If you need to know more about me, please contact me at „

8、推荐信

开头: I would like to present（人名）„ for your consideration in your search for a qualified manager.悉闻贵处欲招聘有能力的经理，谨向您推荐某某。

With reference to your requirements, I shall, without reservation, recommend（人名）„ as an ideal candidate.参照您提出的要求，我诚心地推荐某某作为理想的候选人。

结尾: Therefore, I don’t hesitate to recommend（人名）„ as the right person for your consideration.在此，向您推荐一位合适人选。

Any favorable consideration to this letter would be considered a personal favor.如对此信稍加关注，则本人不胜感激。

9、寻找失物信

开头: I am writing this letter to see if it is possible for me to have my camera back.结尾: I would really appreciate（感激）it if you could „

10、邀请信

开头: I am writing to invite you to „ I wonder if you could come „

A „will be held in „ and I would like to take this opportunity（借此机会）to invite you to „

结尾: My family and I would feel honored（荣幸的）if you could come.We would be looking forward to your participation（参加）in the party.Please le us know as soon as possible if you can come and tell us when you can make the trip.I really hope you can accept our warm welcome and sincere invitation.书信样文

邀请信 ：1．邀请的原因 2。具体时间、地点、活动 3。确认对方来否 Dear Professor Coster: All our English teachers who have attended your lecture on British Literature（英国文学）are deeply impressed by your thorough knowledge（渊博的知识）and profound understanding（深刻的见解）of the subject.We would like to know if you could come, as our guest of honor（贵宾）, to the National Seminar（研讨会）on Shakespeare which is to be held on our campus between October 11 and 17, and deliver a speech（发表演讲）on whatever subject that interests you.I can assure（向。。保证）you that we’ll make everything convenient to the speaker.Please let us know as soon as possible if you can come and tell us when you can make the trip.Sincerely yours, Wu Zheren Chairman English Department Dear Jean, Thanks so much for your letter, which arrived yesterday.I’m very happy to hear that you’re coming to New Haven this summer.You say that your English course at Yale（耶鲁大学）lasts five weeks, but you’ll be on holiday so I hope you’ll be able to come and see us.We have a spare room（空房间）, so there’s no problem about putting you up（供某人住宿）, and you’re welcome to stay for as long as you like.We’re not going away this summer, so there’s no problem about arranging dates.Please write soon and tell me if you can come.My best wishes to your parents.My parents send their kindest regards.Love, Helen Dear sir or madam: We would like to invite you to the presentation（展示会）of our new product.The presentation will take place at Hilton Hotel, from 9 o’clock a.m.to 5 o’clock p.m.on July 3rd, 2004.There will also be a reception（招待会）at 12 a.m.We hope you and your colleagues（同事）will be able to attend.The Clinton Company is a leading producer of high quality.As you well know, recent technological advances（进步）have made increasingly affordable to the public.Our new m odels offer superb quality and sophistication（高级）with economy, and their new features give them distinct advantages over similar products from other manufacturers.We look forward to seeing you on that day.Just call our office at 0126-89853 and we will be glad to secure a place for you.Sincerely yours, Julie Smith President of Clinton Company 申请信 ：1．申请目标 2。个人情况及申请原因 3。希望对方尽快答复 Dear Sir or Madam: I would like to be considered as a candidate for(I’m writing to apply for)the assistant computer programmer position advertised in The Daily News on June 28, 2005.I am presently finishing my degree in Computer Science at Peking University.I have taken every computer course offered at the university and have a good background in many computer languages.For the past two years I have worked part-time at a computer shop, where I have gained experience in sales and computer programming.I have enclosed a copy of my resume to give you further information about my experience.I can come for an interview at your convenience.I look forward to hearing from you.Sincerely, Tina Cope Dear Sir: I would like to apply for admission to Harvard University for a degree in law starting next September.I received a B.S.degree（理学士）in business from Shandong University in May of 2004.Since then, I have been working for legal services in Jinan.I’m very interested in Harvard University because of its concern for overseas students and its good programs in legal training.Please send me the appropriate application forms and any information you have about the undergraduate law program.I will also need to know the necessary information about TOEFL requirements because English is not my native language.I look forward to hearing from you.Sincerely, Hasan Halkali 感谢信 ：1．表示感谢。2。详细写对方为你做的事情，并且说明它对你意味着什么。3。希望今后能回报。Dear Daniel: Thank you very much for the wonderful holiday vacation I spent with you and your family.Your mother is such a terrific cook!I think I must have gained 10 pounds in just a week I spent with you.I really appreciate your taking time off from work to take me around and show me so many places.You are lucky to live in such an interesting area.I hope that soon you will be able to visit my part of the country.Thank you again for a wonderful time.Let's keep in touch.Best regards, Matthew Dear Anna, Just a few line to say how much I enjoyed last weekend.You are a wonderful host, and it was so nice to get away from the office.It was a good idea to invite three friends of yours who had never met before.Even though we took a little while to get used to one another, I thought we all got on well together.Wendy called me to ask me if I’d lie to go to the cinema with her later this week.We found we had so much in common, including a love of good films, so thanks to you I’ve found a new friend in Chicago.Thanks once again, and please let me know when you’re next going to be in Chicago.I’d be happy to put you up.Love Alice Dear Penny and Brain, Thank you for having me for the weekend.I had great time, especially at the dinner party Saturday night.I also enjoyed the tour in town on Sunday and our visit to the Museum of Modern Art.Our walk around the lake at sundown was the perfect end to a great day.I hope you’ll come to visit me soon.There’s a lot to do here, too, and I’ll plan a big weekend.There’s a wonderful museum with a large collection of Chinese art that I’m sure you’ll find interesting.Didn’t you say you were free in October? Why don’t you come then? Thanks again Bill

道歉信 ：1．道歉2。解释事情经过及原因 3。希望弥补过失 Dear Frank, I’m terribly sorry that I didn’t arrive in London last Friday.I hope this did not mess you up completely, although I know that you had already made some special arrangements for my visit with your parents and friends.I’m very sorry about all that.I’m sure you’ll be sympathetic（同情的）, however, when I tell you that my father is dangerously ill in a hospital, and that I found it impossible to leave Boston when he is in this state.I apologize again and promise I will go to London hopefully sometime next week, when my father is better.Sincerely, David

祝贺信 ：1．表示祝贺 2。夸对方才能 3。祝福更大成功 Dear Carl, Heartiest congratulations on your promotion to Director of Sales.When I heard the good news from Jack, I just wanted to say what a perfect choice has been made, for if ever there is a man with the interests of this department as heart, it is you.I know what this promotion means to you, and how hard you’ve worked for it.I’m sure the real satisfaction comes from the fact that your efforts have been appreciated.May you have a free hand to accomplish your plans and to use some of your excellent ideas.Best wishes, Kevin Dear Curtis: I was delighted to see the September issue of New Image that you have been named president of the A&B company.Congratulations on the excellent work you have done for the company.This pleases me for two reasons: first, because I think you will bring strong leadership to that important organization, and second, because the honor was bestowed on a long-time friend and customer.I extend hearty good wishes and, at the same time, an offer of any help our company can give to your organization.We’re behind you all the way!Sincerely yours, Stephen

投诉信 ：1．陈述问题2。阐明你的看法3。提出办法。4。等候答复。Dear Sir, Through this letter I would like to bring to your notice the inconvenience（不方便）that I am facing due to disorders of the telephone installed（安装）in my home.The telephone was installed in March and since then I am facing regular problems.It goes out of order almost every day or wrong numbers get connected.During the last six months I have made many complaints（投诉）to your company both in writing and on telephone.Mechanics form your company attended to（关注）the problem twice but the problem persists.I shall be grateful if you would kindly send some of your senior officers to look into my complaint to have the telephone repaired to satisfaction or get it replaced.An early action will be greatly appreciated.13 Yours faithfully, Shallot Steward Dear Sir or Madam, I am writing to you to complain of the Salmon Chemical Works, which seriously pollutes the city environment.The major problems are as follows.In the first place,„ Secondly, „ Finally, „ As a result, „

I think several urgent measures should be taken to solve the problems.On the one hand, „ On the other hand, „

It is my sincere hope that the pollution problems caused by the works will be looked into thoroughly and solved as soon as possible.I’m looking forward to your early reply.Thanks.Yours truly，Wang Ming 指路 ：1．提出指路原因 2。详细介绍路径，写出路途远近及花费时间 3。确信对方一定可以找到。Dear Frank, I’m so glad you can come to stay with me for a week.Because I have an important meeting Wednesday afternoon, I can’t pick you up at the railway station.Here is how you can find my flat.First, after you get out of the railway station, go straight ahead on Jeifang Road till you come to the first red light.Then turn right on Weigong Road, and you can see a bus stop on your right.Take a bus No.8 to Linin Road.When the bus comes to Jianshe Road, get ready to get off, because your stop is next.After you get off at Lixin, walk to August Street and turn left.My flat is about 200 meters down the street, and it is in a white building on you left.I’m in Rom 306, on the third floor.I’m sure you can easily find you way here to my flat.Yours Diana 通知 ：1。时间、地点、时间、参加人员 2。注意事项 Notice An evening party will be held by the trade union in the conference hall on Friday, October 15.The party will start at 7 p.m.and all staff members are welcome.It’s a nice opportunity for you to get to know and make friends with more colleagues from other departments.And it’s a Friday evening, the best time to relax after a week’s hard work.Guess what? The general manager, Mr.Frank Smith, will personally come to the party and make a speech!If we’re lucky, we may get him to do karaoke with us.So come to join us and have fun.October 13 Trade Union 谢绝 ：1．感谢对方的善意 2。表示抱歉，讲明原因 3。再次表示抱歉 Dear Tracy, It was very kind of your parents to invite Tim and me to your wedding.Unfortunately, we won’t be able to come, and I have written to the, expressing our regret, but I felt that I had to write to you personally to say how sorry we are that we can’t make it.The trouble is that the last two weeks in August are the only ones when Tim and I can both get away from work together, so we booked our holiday to Europe, and there’s no way we can change it.It’s such a pity, because I was looking forward very much to seeing you married.Naturally, we’ll be thinking of you on the day.We wish you all the best for the future.We’re sure that you’ll be happy.Our kindest regards.Love Beth 预定

Dear Sir or Madam: Your hotel has been highly recommended by a friend who stayed there a few weeks ago.I will be arriving in Paris at 6:30 p.m.on Thursday, June 27, accompanied by two friends.We wish to stay in Paris for 3 nights, from June 27 to June 29.Please let me know if a single room and a double room are available for this period, and what the charges would be.I also understand that your hotel arranges local tours;I would appreciate it if you could send me the details.I hope to hear from you soon.Sincerely, Lily Keen 个人简历

Room 212 Building 343 Tsinghua University, Beijing 100084(010)62771234 Email:good@tsinghua.edu.com Zheng Yan Objective To obtain a challenging position as a software engineer with an emphasis in software design and development.Education 1997.9-2000.6 Dept.of Automation,Graduate School of Tsinghua University, M.E.1993.9-1997.7 Dept.of Automation,Beijing Insititute of Technology,B.E.Academic Main Courses Mathematics Advanced Mathematics Probability and Statistics Linear Algebra Engineering Mathematics Numerical Algorithm Operational Algorithm Functional Analysis Linear and Nonlinear Programming Electronics and Computer Circuit Principal Data Structures Digital Electronics Artificial Intelligence Computer Local Area Network Computer Abilitees Skilled in use of MS Frontpage, Win 95/NT, Sun, Javabeans, HTML, CGI, JavaScript, Perl, Visual Interdev, Distributed Objects, CORBA, C, C , Project 98, Office 97, Rational RequisitePro, Process,Pascal, PL/I and SQL software English Skills Have a good command of both spoken and written English.Past CET-6, TOEFL:623;GRE: 2213 Scholarships and Awards • 1999.3 Guanghua First-class Scholarship for graduate • 1998.11 Metal Machining Practice Award • 1997.4 Academic Progress Award Qualifications • General business knowledge relating to financial, healthcare • Have a passion for the Internet, and an abundance of common sense

第二篇：英文写作---信函

信函

信函（Letter）是用以交涉事务、增进了解、联络友谊、交流思想的重要工具。英语信函主要包括私人信函（Personal Letters）和公务信函（Business Letters）两大类。公务信函，一般用来处理或讨论重要事务，包括邀请信（Invitation Letter）、感谢信（Thankyou Letter）、道歉信（Letter of Apologies）、祝贺信（Letter of Congratulations）等。按照一般的格式英语信函主要由六个部分组成：信头、信内地址、称呼、正文、结句、签名；有的信函还包括附言和附件部分（常用P.S.表示）。信头（Heading）

信头由发信人地址和发信日期两部分组成，通常写在第一页的右上角。行首可以缩进去写，也可以齐头写；行尾可用也可不用标点符号。值得注意的是，英语书信中的地址与中文正好相反，应该由小到大，先写门牌号码、街名，再写城市名、州（省）名、邮编、最后再写国名。如： No.256, Chaoyang Street Beijing, 100069, China

日期的写法英、美两种格式都可以，英国顺序为“日、月、年”，美国顺序则为“月、日、年”，如： 27 Sep., 2006（英）Sep.27, 2006（美）

信内地址（Inside Address）

包括收信人的姓名和地址，一般置于信纸的左上角。在私人信函中，这一部分经常省略。其格式和发信人的姓名、地址一样。称呼（Salutation）

称呼位于收信人地址之下的一至二行，顶格写起，自成一行。在私人信函中后面用逗号，在公务信函中则用冒号。

正文（The Body of the Letter）信件的主要内容。

结句（Complimentary Closure）

类似于中文中的“此致”“敬礼”这类的话，主要是一些套语。一般是正文结束隔两行另起，独立成行，位于信纸的右角，也可以略居中右方。签名

写信人的名字一般签在结尾语下面一至二行处。在私人信函中只需亲笔签名就可以了，而在公务信函中，发信人的亲笔签名应该写在结尾套语和打印的姓名之间。

以上几点是英语信函的共同特征。

范文：致歉信

No.256, Chaoyang Street Beijing, 100069, China Sep.27, 2006

Dear professor Jackson:

I am indeed very sorry that I missed the examination you gave on Moby-Dick last Wednesday.I feel badly about it and want you to know what happened.On my way to class that day, I had a flat tire, and I had to go with the mechanic when he repaired it.It took me more than one hour to get it done.A copy of the bill is enclosed.I sincerely hope you can accept my apologies and understand my situation.I would appreciate your allowing me to take a make up examination.I will come to your office during your office hour on Monday to discuss this possibility with you.Once again, I’m sorry for any inconvenience caused.Sincerely yours,Alice

第三篇：英文信函写作

信函写作模板

一、投拆信：

1、开头：

Dear sir/madam:

I am****(a guest/a customer…一般现在式)who…….（一般过去式）I hate to complain ,but it is really disturbing that ******(投拆的事情).2、中间：

说明是什么事情，经过，两点（FirstSecond ….）

3、结尾：

I would be very grateful if you could inspect the matter as soon as 确possible ,and I am looking forward to an early reply.(温和的)

I will be forced to take legal action unless the immediate action is taken.(强硬的)

二、询问信：

1、开头：

Dear sir/madam:

I am****(介绍自己，一般现在式)who…….（一般现在式）Your advertisement in ***(信息的来源)caught my attention.I am particularly interested in ***(询问的内容)。

2、中间：

说明是询问的具体什么内容

First，I am in great need if **(东西，信息)

Second ….3、结尾：

It would be highly appreciated if you could….,and I am looking forward to an early reply.三、道歉信：

1、开头：

Dear ***:

I am writing this letter to make sincere apology for my careless mistake that I***(道歉的事情，一般过去式)。

2、中间：

说明理由，解释原因，过程。

3、结尾：

To make up for my misplay.Could I …….(补救措施)

I hope this mistake/misunderstanding would not hurt you feeling/damage our friendship.(表示期望)

Please accept my apology and I am looking forward an early reply(万金油)

四、感谢信：

1、开头：

Dear ***:/Dear sir/madam:

I am ***who***.I am writing this letter to express my sincere

appreciation to***(要感谢的人)for his/her **(因为什么事情)help…..2、中间：

说明理由，解释原因，过程。

3、结尾：

It really provide great help and convenience to me.My true gratitude is

beyond any word’s description.(不熟悉的人)

If there is anything I can do for you ,please don’t hesitate to ask.(熟

人)

五、推荐信：

1、开头：

Dear ***:

I am****who****(介绍自己，说明自己和被推荐人的关系).It is my

great honour to write this recommendation.I recommend ***(人或物)to you /to your department/company/university.2、中间：

说明推荐理由。

He/She is the most industrious students/staff I have ever seen.He is very

intelligent is learning ***(在什么方面).3、结尾：

Therefore, I don’t hesitate to remmend***as the right person for your..(响应开头)

六、求职信：

1、开头：

Dear sir/madam:

I am accountant who has working experience for over ten years.Your

recruitment advertisement caught my great interest.2、中间：

说明自已的情况。

I am offered an opportunity to be interviewed..At firstSecond………..I am in absolute conferrer that my qualifications and work experience make me a

suitable candidate for this job.3、结尾：

I am really appreciated for your attention and I am looking forward to your early reply.It will be a great honour if I am offered an opportunity to be interviewed.七、辞职信：

Dear ***:

I have been working as manager in this apartment for three years.I am really appreciated for your supervision and help ,however I am so sorry to inform my current postrion.There are great divarication between my idea and the company’s policy.I find my previous job doesn’t fall in with my previous training.What I

need is more challenging job and more promotion chances.I do appreciate your kind consideration you have shown to me.Please accept my sincere apologies for any inconveniences my leaving may incur.八、邀请信：

1、开头：

Dear sir/madam:

It is my great honour to invite you as ***(作为什么人)to do sth on/at/in

***(在什么地点)on(日期)/in(月/年).I am really appreciated for your precious time.2、中间：

活动的安排,请了什么人

3、结尾：

Would you please drop me a line to let me know if you can come to ***(参加什么).I am looking forward to you coming with great pleasure.九、建议信：

1、开头：

Dear sir/madam:

I am***who***(自我介绍).I am writing to express my views

concerning ***(关于什么)

2、中间：

I really appreciate your hardworking in ***(关于什么)，however, I’d

like to suggest that ***(自己的建议)

3、结尾：

It will be my great honour of my suggestions are adopted.I hope that you take my suggestions into serious consideration.I will be ready for future discussing this matter into details.

第四篇：英文商务信函写作格式

英文商务信函写作格式

英文信函分为混合式和齐头式。

混合式：每一段的首行缩进两格。落款在信末中间靠右下的位置。

齐头式：信的所有内容都靠左，段与段之间空一行。

英文信函的习惯用法，由以下几个方面组成：

(1)信头 The heading

信头是指信纸上印刷或打印的企业名称、厂称、地址、电话号码、电报挂号、主管人姓名等。通常情况下，公司都会专门印制带有信头的信笺纸，包括发信人的姓名，地址，电话，传真等。当我们撰写传统信件时，直接使用这种信笺纸就可以。

(2)编号和日期 The reference number and the date

方便以后查信使用。Your ref:（你方编号）Our ref:（我方编号）

日期通常打印在信头的右下方位置，或在寄信人姓名和地址的下方位置。日期的英式写法是日、月、年；美式写法是月、日、年。为了避免误解，日期、年份用数字表示，月份则用英文表示，第一个字母要大写，也可用缩写。比如May，1998(美式写法)；1，May，1998(英式写法)。

(3)信内地址 The inside address

与信封上的收信人名称和地址相同，通常打印在信纸的左侧，低于日期位置2—4行，也可在签字位置下2—4行。

书写收信单位名称时，应特别尊重对方的习惯，不能随意增删公司名称前的冠词The，也不能随意改用繁写及缩写，如Company与Co.之间不能互换，否则会被认为是不礼貌的行为。收信人地处的书写格式与信封相同。

(4)称谓 The salutation

在英文信函中，相同于“阁下”、“先生”等类礼貌性称谓，常用Dear sirs”；称呼企业，公司的妇女组织常用Madams，Ladies；无具体收信人姓名用Dear Sir or Madam 称呼收信者。

收信人是个人，就应在收信人姓名之前加称谓，如Mr.(先生)，Mrs.(夫人)，Miss(小姐)，Hon(用于称呼市长、部长、大使等)，Pres.(总经理、会长、总统等)，Prof.(教授)等等。

(5)开头语The open sentences

开头语没有统一的格式，但习惯上先用客套的语句把收到对方来信的日期，主题及简单内容加以综合叙述，使对方一目了然这是答复哪一封去信的。如果是第一次通信，也可以利用开头语作必要的自我介绍，并表明目的要求。开头语一般与正文分开，自成一节，要求简单明了。

(6)正文 The body of the letter

正文的地位和内容与中文书信相同。在英文商业信函中，信文从称谓下两行起书写，行间相距一行，段落间空两行。信文以占信纸的四分之三为宜，四周留出一定空白，每一行左起第一字要取齐，右起第一字不必一律取齐，但尽量要考虑到整齐美观。

(7)结尾语The closing sentences

结尾语一般用来总结文本所谈的事项，提示对收信人的要求，如“希望来信来函定货”，“答复询问”等，另外也附加一些略带客套的语气。正文结束后，另起一段写结尾语。

(8)结束语 The complimentary close

英文商业信函的结尾是写信人的谦称，相当于“敬上”的意思。若收信者为公司，谦称则常用：Yours Truly，Truly Yours，Yours faithfully等；若收信者为个人，则常用：Yours sincerely，Sincerely yours等。需要注意的是，结尾的谦称后必须加逗号。

(9)签署 The signature

签署由两部分组成，一是写信人的签名，二是打印出的写信人的姓名。签名用钢笔或圆珠笔写在结尾谦称下5行的位置内。尽量不要用印章，用印章的话，说明该信件并非本人亲自过目，只是通函而已，不为人重视。为易于辨认，在签名下还应打印姓名，有时还将职衔一并打印。常见的职衔有：Chairman of the Board of directors(董事长)，President或Genera1 Manager(总经理)，Director(董事)，Stand Director(常务董事)，Manager(经理)，Head of Department(职员)，Manageress(女经理)，Head of a Department(处长)，Section chief(科长)等。

需要指出的是，写信人如要代表企业单位或代理签署时，应在结尾谦称下打印出全部大写的企业单位名称，然后才签署，以表明该信不是以写信人个人身份写的，信由所述事宜均由企业单位负责。（10）、附件 Enclosure

如果信中有附件，应在左下角注明Encl.或Enc.。

例如：

Encls: 2 Invoices Enc.: 1 B/Lading(11)其它

商业信函除上述内容外，还经常遇到以下情况：

①写信人提请对方特定人员注意时，可在信内姓名及地址的下面或在称呼同一行之右侧说明，并加上Attn.(Attention的缩写)字祥，也可在字下划横线表示。

②写信人为使对方迅速、正确地理解信所谈的主题与目的，常在信内列出“事由”项，记在信文的上方，并在Subject底下划横线，以提醒对方注意。

③为便于商业信函留存查阅并分清责任，书信下部注有发信人及打字员姓名的第一个字母，位于署名下两行的左下方。

④为说明信所附附件，便于收信人清点，可在发信人及打字员姓名的字母下行加注。

⑤如信文写完后需要补充一点，或加附与信文主题无关的简短内容时，可在信文末尾附件下加附言，用P.S.(Postscript的缩写)引导。

对国外商业业务往来信函的结构格式举例如下：

日期 May,20,1998,收信人 Mach &.Welson，地址340 Camedle Ave Kemlworttl，N.T, 注意 Attn：Mr.Jack G.Johnson

SCHARFMAN BROS.INC

CABLE ADDRESS Export一Manufacturers TELEPHONES 信头 HEMPSTS Representatives一Importers(516)292一1750

Sauco 393 FRONT STREET

TELEX: 96-7725 HEMPSTED

NEW YORK 11550 称呼 Dear Sirs。

Thank you for your interest in the MEYLAN line Of stopwatches，timing device，etc。

信文：

We are leased to inform you that we act as extensive export representatives for MEYLAN CORP。

P1ease advice if you are interested in receiving our full catalog and price list。

信尾谦称 Very truly yours，公司名称 SCHRTFMAN BROS.INC.签 字

写信人姓名 Michael Seharfmah

写信人职务 Manager

发信人及打字员 MS／am

附 件 Encl.One

样信一：

1、收信人的邮箱

2、发信人的邮箱

3、写信日期：写日期时，请注意以下几点： a.年份要写完整，不能用03代替2003。

b.月份要写英文名称，不能用数字来代替，如31/3/03 不能在正式的信件中出现。但是可

以用英文缩写，比如用Aug.代替August。

4、时间

5、主题

6、称呼

7、正文

8、结束语

9、签名

10、联系方法：

这部分内容要完整,包括写信人姓名、职位、公司名称以及联系方法（地址、电话、传真、邮箱、网址）。写地址要注意：一般来说，门牌号和街道名称之间不用逗号点开，但城市名称和国家名称之间一定要用逗号。

第五篇：英文信函

英文信函题型作文要求考生根据提纲写一封英文书信, 如06年6月(旧, 通知书)05年1月(演讲稿)、04年6月(导游词)、04年1月(建议信)、02年1月(反映食堂的情况)、01年6月(个人书信)

常见的英文信函范文及常用句型: 1.入学/求职申请信(见另一文件)

2.感谢信(见Unit 5, Book 3)1)Exercise: Directions: Write a letter of thanks according to the following situation.Once you were ill and were hospitalized for a few weeks in the Chaoyang Medical Center, Taiyuan, Shanxi Province.During your stay the entire staff was kind to you.When you came back home, you wrote them a letter of thanks.Write your letter in no less than 150 words.Do not sign your own name at the end of the letter;use Li Ming instead.You do not need to write the address.2)范文:

June 23, 2007 Dear Sir/Madam, I’m writing to extend my heartfelt thanks to all the nurses and doctors in your hospital.Last month, while I was on a business trip in Taiyuan, Shanxi province, I suffered from a bad cold and a fever, so I was sent to Ward Rom 201, Chaoyang Medical Center.During my stay at hospital, nurses on duty patiently took my temperature, regularly examined my body, and often fed meals to me.In addition, doctors prescribed me the most effective drugs and gave the best medical advice.Thanks to the constant care from the hospital staff, I recovered quickly.Now that I have returned home, the excellent service of your hospital still impresses me.I believe that as patient, I have received the most professional treatment and the most considerate care.Please allow me to convey my sincere greetings toward the doctors and nurses that contribute all their efforts, patience and energy to their patients.Nothing can express my gratitude except my best wishes to them.If you have anything that needs my help, please don’t hesitate to contact me.Yours sincerely, Li Ming 投诉信 1)模版

第一部分：简述写信的意图

第二部分：表达抱怨的理由, 已经这种状况产生的不良后果 第三部分：提出解决问题的办法.如有必要可提供联系方式，并表明希望早日得到答复。

表达的语气应注意委婉和礼貌, 以免因措辞不当而引起不必要的矛盾和冲突。

2)Exercise: Directions: Write a letter of complaint according to the following situation: You bought an air conditioner in Sun Appliance and had it installed the other day, but you found that the fan made too much noise when the machine operated.You demand the store to send a representative to check it up.Write your letter in no less than 150 words.Do not sign your own name at the end of the letter;use Li Ming instead.You do not need to write the address.3)范文

June 23, 2007 Dear Sir or Madam，I’m writing to lodge the complaint about the poor quality of an air conditioner that I purchased from Sun Appliance Company.Frankly speaking, Sun Appliance has always been my favorite.On April 4, 2007, I bought the air conditioner(serial number 12345)from one of your chain store located in Lang Fang.The machine operated well at first, but ten days later, there was a fault that bothered me, that is, the fan made so much noise that I could not sleep well at night.Worse still, the cooling system didn’t work well and the machine began to leak recently.Its poor quality ruined almost all my previous impression toward your products.I strongly suggest that a repairman or a service engineer should be sent to my home without delay.I wonder if you could pinpoint the exact cause of the malfunction as soon as possible.If you can’t, I am afraid that I will request for full amount of refund or a new air conditioner.I would appreciate all your assistance in this matter.If you have any questions, please don’t hesitate to contact me.Look forward to your reply.Yours Sincerely，Li Ming

4)常用句式

A: 表明写信意图

a.I am writing to complain about…

b.I find it dishonest and unacceptable that your company … c.I regret to say that … has seriously affected… B.提出解决的办法

a.I would be grateful in you could … and make the appropriate correction.b.I would very much appreciate any measures you could take to … c.We ask you to refund the cost of … d.We expect to be compensated for …

4.咨询信 1)模版

第一部分：简述写信的意图和需要询问的信息 第二部分： 详细询问具体的问题

第三部分： 表明急需信息的迫切心情，如有必要可为收信人提供联系方式，并向收信人表示感谢。表达的语气应尽量委婉，礼貌。

2)Exercise: Directions: Write a letter of inquiry of about 120 words according to the following situation: You are a teacher of a high school.You are planning to lead your students to visit a museum.Please write a letter of inquiry to make clear the things you consider relevant to this visiting.3)范文: Dear Sir or Madam, I am organizing a group of high school students to pay a visit to your museum.This visit will be part of our schools extracurricular activities.There fore, I would be grateful if you could supply me with the following information.First of all, is your museum open on weekends as well as on weekdays, and what are the opening hours? Secondly, what will be the theme of your exhibition the week after the nest and what objects will be on display then? Thirdly, I would like to know if students are allowed to touch or even operate on the items on display.Fourthly, I would also like to inquire if there is any discount available on entrance ticket for high school students.I look forward to your reply.Thank you very much.Yours faithfully, Zhou Yuling

4)常用句式： A． 写信意图

a.I am anxious to obtain information about …

b.Would you be kind enough to send me some information about … c.I am writing to inquire about the details of …

B． 提出问题

a.I need to have some information about … b.I would be interested to know if …

C． 表示感谢

a.I would appreciate it if you could … b.I would be most grateful if you could …

D． 盼望回复

a.Looking forward to your early response.b.Your early reply will be appreciated.5.道歉信 1)模版

第一部分： 表明写信的意图，指出是为没、哪件事情表示歉意 第二部分： 详细解释事情的缘由

第三部分； 再次表示歉意，恳请收信人的谅解。如有必要应提出补救 的办法。

注意语气的尽量委婉和诚恳

2)Model Dear Maggie, I am writing to apologize for missing our appointment yesterday afternoon.It was terribly rude of me not to tell you earlier that I could not make it, especially as we've been such good friends and learned so much from each other.I remember very well that Friday afternoon was the regular time for our meeting.Unfortunately, I came down with a bad flu.Not only would my sore throat prevent me from talking to you, but I was also afraid that I

might pass on the flu virus to you.I should have called to tell you, but the medicine caused me to sleep through the afternoon.Again, I'm terribly sorry for my rudeness.But I am sure that you understand.I want to let you know that I value our friendship very much.To make up for my rudeness, I want to invite you to my apartment for dinner next weekend.So please let me know your decision.Yours faithfully, Jimmy

3)常用句式 1.写信意图

a.I am writing to make an apology for … b.I am sorry to have(done sth.)2.信末再次表示歉意

a.Again, I apologize for any trouble my thoughtlessness has caused.b.I hope that this has not caused you too much inconvenience.3.恳请谅解

a.I hope that you will understand my feelings.b.I assure you that the problem will not arise again.4.补救办法

a.To make up for my inconsiderate behavior I want to … b.Do you think that it would be possible for me to … c.I would appreciate it if you could allow me to..d.I would be more than happy to…

6.邀请信 1)模版

第一部分： 说明事由，表达对收信人的邀请

第二部分： 提供与事项有关的细节内容，包括时间，地点，参与人等。

第三部分： 表达期盼并请收信人作出反应。

2)Exercise: Directions: Write a letter of invitation according to the following situation: 邀请人： 学生会主席张小明 被邀请人： Dr.Huffman 邀请目的： 学生会将于5月15 日至6月15日举行第八届“英语节”，特邀请Dr.Huffman 做有关美国文化的讲座。参与人数： 约400名

地点： 六号楼报告厅

时间： 2007年6月12日上午8：30 ~ 10：30

3)Model Dear Dr.Huffman, The Student Union of Shaoxing University will have its 8th “English Festival” from May 15th, 2007 to June 15th, 2007.The theme of this “English Festival” is “Getting Close to Culture”.We cordially invite you to deliver a lecture on American culture during the festival.You've been highly recommended by some of our members, including me, who have been deeply impressed by your lectures on American history.We would appreciate it if you could accept the invitation and deliver a lecture on American culture.Your lecture would surely make us better informed about this topic.This lecture will be delivered at 8:30 ~ 10:30, June 12th, in the auditorium of Building No.6, Yuanpei Campus.We expect an attendance of about four hundred.A student will meet you at the gate of the gate of Yuanpei College.We look forward to a favorable reply, and if possible please respond before June 8 since we have to put up the bulletin then.Sincerely yours, Zhang Xiaoming

4)Exercise 2 Directions: Suppose you are the dean of the History Department, Peking University.You want to invite Professor Herb Jason, a well-known scholar of Chinese history, to come to attend an international conference on Chinese history.You’ll cover the following points: The purpose of the invitation The time and place of the conference Ask him a favor of presenting a lecture to your students during his stay Write your letter in no less than 150 words.Do not sign your own name at the end of the letter;use Li Ming instead.You do not need to write the address.Model: June 23, 2007 Dear Professor Herb Jason, I am Li Ming, dean of the History Department, Peking University.I am writing to invite you to participate in an international convention that is to be held in Beijing from 22th to 25th, July, 2007.Since your visit in Beijing last year, all the teachers that attended your lecture have been deeply impressed with your thorough knowledge and profound understanding of the subject.We would be pleased if you could come, as our guest of honor, to the International Conference on Chinese History, If possible, would you please deliver a speech on whatever subject that interests you.Enclosed in this letter is a time schedule for the event.You would, of course, receive our standard honorarium to cover traveling and other expenses.When you arrive in Beijing, I will certainly meet you at the airport.Please let me know your date of arrival if you can come and tell us when you can make the trip.If you have any questions, please don’t hesitate to contact me.Look forward to your reply.Yours sincerely, Li Ming

其他信函 1.开幕词

Good morning, ladies and gentlemen, welcome to Beijing!To begin with, I would like to make a brief introduction to myself.I am the president of Motorola(China)Electronics Ltd.The following is my introduction to the conference.First, it is my great honor to be here with all of you and declare open the Conference of International Trade Cooperation.Second, on behalf of our company, I would like to express my heartfelt welcome to all the guests and delegates.Last, I believe our cooperative efforts are sure to be productive.I wish all of you enjoy yourselves during this conference and hope the above information will help you.If you have any question for me, please feel free to ask at any time.Thank you for your attention.2.通知 1)Directions: The Students’ Union of your department is planning a Chinese Speaking Contest.Write an announcement which covers the following information: 1)the purpose of the contest, 2)time and place of the contest, 3)what is required of the candidates，4)details of the judges and awards.Do not sign your own name at the end of the letter.Use Department of Chinese Language and Literature at the end of the announcement.Chinese Speaking Contest

2)Model

February 3, 2007 To improve students’ ability to speak Chinese and enrich after-class activities, the Students’ Union of Department of Chinese Language and Literature is organizing a school-wide Chinese speaking contest to be held on Saturday next week(10 February)at the Students’ Auditorium.Those who are interested in taking part in it may sign up with the monitor of their classes before Tuesday next week.Five professors will be invited to be judges.The first six winners will be given awards.Everybody is welcome to be present at the contest.The Students’ Union Department of Chinese Language and Literature

3.欢迎词

1)Direction: A foreign delegation is to visit your university.You are assigned to make a welcome speech on behalf of your class.Now write A Welcome Speech to express your welcome, and make a brief introduction to your university.2)Model: It gives me great pleasure to welcome you to our university.Thank you very much for visiting our university in spite of your busy schedules.Huatsing University, under the direct leadership of the China State Ministry of Education, boasts a tradition of academic excellence.Founded in 1943, Huatsing University has grown to a comprehensive university combining science, engineering, law and liberal arts.HU has an enrollment of 9527 degree candidates and 2046 members at faculty.HU, with the outstanding scholarly achievement, eclipses any other universities and colleges in China.HU students display their talents in a wide array of extracurricular activities and win a range of national awards.That's all.Thank you.4.信件写作

假设你是李明，请你就本校图书馆的状况给校长写一封信，反映如下问题：

1.图书馆内本专业藏书偏旧，不利于学生及时了解国内外新的学术发展。

2.阅览室灯光太暗、没有空调设备。

3.新开发的电子借阅系统有待完善——许多图书资料都无法使用该系统查到。Dear President: I'm Li Ming.I venture to write to you and unveil the existing problems of the library under your charge.We exhaust our patience to look for items related to our major on shelves crammed with outdated shabby books.Most of them should be weeded.The newly published counterparts need to be purchased, displayed and circulated.The library armed with these fresh books enables us to track the newest information concerning scientific discoveries and scholarly accomplishment.We all suffer the dim light and the absence of air conditioner in the reading room.This intolerably terrible scenario pressingly needs improving.The newly introduced library system is to be updated, for its search engine skips some valuable materials.We are waiting for your response to these problems.Yours faithfully, Li Ming

5.Please write a letter to a hotel, explaining that you lost one of your bags there during your stay in the hotel.Outline: 1.何时何地丢 的包

2.描述包的特征和包内的物品 3.要求宾馆做什么 Dear Sir or Madam, I stayed in your hotel for two days when I visited Shanghai last Saturday and Sunday.I was in room 1010.When I arrived home, I discovered I had left one of my bags there.Could you please check you Lost and Found Department and see if my bag is there? The bag is a dark blue, medium-sized wheeled nylon traveling bag with white leather trim.There are some business cards, some files, three T-shirts, navy blue, white and red, two pairs of blue jeans, a book about computer programming, some cash and a couple of things of daily use.These things are not very valuable in money terms, but they have a lot of personal value.I would appreciate it if you could contact me as soon as possible.If you could send the bag to me by courier service, I would be most grateful.I'm ready to pay for the service on delivery.Sincerely yours, Li Ming