高考英语应用文专题-投诉信(lw)

第一篇：高考英语应用文专题-投诉信(lw)

投诉信

对所遇到的困扰，恶劣的服务态度，劣质的产品等提出抗议和改进的建议.内容有理.批评有节.语言注意点投诉信应重点表明投诉的原因，叙事应客观、准确、简洁.最后提出的解决方法应切实可行.在表达自己的不满时,语言要把握分寸,不失风度.1.说明投诉的对象2.阐述投诉的具体原因3.表示希望投诉后能尽快得到改正 ①I am_____________(写信人身份)。②I venture to write you a letter about_____________(抱怨内容)。

③The focus of the complaint is_____________(抱怨内容的核心)。④For one thing,_____________(抱怨内容的一个方面)。⑤For another,_____________(抱怨内容的另一方面)。

⑥Honestly speaking,_____________(客观的评论)。⑦But_____________(抱怨产生的原因)。⑧All in all,There is still much room for improvement.⑨Before I take any further action,I do hope_____________(表达本人的愿望)。⑩Thank you for your time and kind consideration.【篇首句】介绍自己，说明写作目的：投诉。

l I’m Li Hua.I feel bad to trouble you but I’m afraid that I have to make a complaint about your restaurant.我是李华。很不想给你添麻烦。但是，恐怕我不得不对你们餐馆进行投诉。l I’m writing to you to complain about...我写信是投诉......l I want to express my dissatisfaction about the woolen scarf I bought from your company.我想要表达我对从你们公司买的羊毛围巾的不满。

【篇中句】说明投诉问题、后果，并提出合理建议。

l While I was on holiday in Hong Kong about a week ago,I bought a green shirt for 300 HK dollars in your shop,but there seems to be something wrong with it.When it's washed,it fades in color.Now I can't wear it.l 大概一周前我在香港度假的时候，我在你们店里花300港元买了一件绿色衬衫，但是看上去似乎有一些状况。当被洗的时候，它会掉色。现在，我不能穿了。

l It arrived on time the day before yesterday.But when I checked it,I found a hole in the middle.I was astonished because the hole was obvious and I didn't think you should neglect this deficiency（缺陷）.它是前天按时到的。但是当我检查时，我发现中间有个洞。我很震惊，因为这个洞和明显，我认为你们不应该忽略这个缺陷。

l I have dialed your service number for several times but it was always busy.我多次拨打你们的服务电话，但它总是占线。l Now this problem keeps worrying me.现在这个问题一直在困扰我。

l To improve the situation,you can take the following measures.为了改善状况，你们可以采取下面的措施。l Can you change a new one for me as soon as possible?你们可以尽快给我换件新的吗？

l I insist you change a new one for me or give me a refund(退款).我坚持你们给我换件新的或者给我退款。l How shall I send this scarf back to you?我怎么把这条围巾寄还给你？

【篇尾句】希望给予考虑，并期待对方尽快回复。l Thanks for your consideration.感谢你的考虑。

l I hope you will give due attention to this matter.我希望你给予此事应有的重视。l I believe you will take my complaint seriously.我相信你会认真考虑我的投诉。l I’ll appreciate it if my demand is met.如果我的要求被满足，我会非常感激。l I’m looking forward to your early reply.期待着你早日答复。

你是李华，两周前你从网上一套书虫系列读物（Bookworm Series）昨天才到货，且包装破损，数量不足。请就此向网店客服写邮件投诉。要点如下：1.介绍购物情况2.反映存在问题3.提出解决方案

注意：1.词数100词左右2.可适当增加细节，使行文连贯3.开头结尾已给出，不计入总词 To whom it may concern, I am one of your customers.I ordered a set of Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday.And much to my disappointment, the books were so poorly packed up that the cover of one book was torn.To make matters worse, it is not a complete set, as I found one book missing.I am sorry to have received such poor service, and I believe I have every right to ask you to deal with this problem.I hope that you either return my money or deliver a new set of books to me.Besides, I’d like to be informed of the process of your dealing with my complaint.Looking forward to your reply.Sincerely, Li Hua

第二篇：高考英语应用文专题-邀请信(lw)

高考应用文专题-邀请信(linwan)高考应用文专题-邀请信： 邀请信：

邀请信是邀请收信人参加某项活动的书信，包含三个方面：1.邀请对方参加活动的内容、时间和地点2.与该活动有关的注意事项3.期待对方接受邀请，并可表示感谢。Dear________，①How is everything with you?②I am writing to tell you that there will be a________(内容)at/in________(地点)on________(时间)．③We would be honored to have you there with us.④The occasion will start at____________(具体时间).⑤This will be followed by a_________(进一步的安排)．⑥At around_____(时间)，________(另一个安排)．⑦Ring me up and tell me whether you will come or not,will you?⑧I really hope you can make it.⑨My phone number is________.⑩Looking forward to________.【篇首句】介绍自己，简要说明活动，并邀请对方。

l I’m Wang Ming from YuWen School，the president of the Student Union.我是来自育文学校的学生会主席,王明。

l An English speaking contest of our school will be held on August 6.我们学校有一场英语演讲比赛将在8月6号举行。

l There will be a party in my garden on Sunday.周日，在我的花园里会举行一场聚会。l I’m writing to invite you to…我写信是邀请你……

l We sincerely hope you can attend it.我们真诚希望你能够参加。

l It’s my pleasure/a great honour for me to invite you to…我很荣幸的邀请你……

l It’s a pity that you have to go back to America soon.So a farewell party for you will be held in the Sun Club this Saturday evening.Could you come at 6:00 pm?很遗憾你不久就要回美国了。所以，这周六，在阳光俱乐部我们会为你举行一个欢送会。下午六点你能来吗？

【篇中句】介绍活动具体内容，并说明受邀人参加理由。

l We will start at 8:00 am and arrive there at 9:00.我们将会在上午八点出发，九点到达那里。l During the afternoon, we’ll…together.下午，我们会一起…… l Remember to take water and lunch with you.记得带上水和午餐。

l I, on behalf of our school, sincerely invite you to visit our school.我代表我校，真诚的邀请你来参观我校。

l Since you are so eager to improve your English, it will prove to be a great chance.既然你如此渴望提高英语，这会是一个很好的机会。

l I’m sure that you will enjoy yourself there.我保证你在那里会过得很愉快。

【篇尾句】期待对方接受邀请，并期待对方尽快回复。

l Would you please let me know as soon as possible if you can accept my invitation? 请尽快告诉我你能否接受我的邀请好吗？

l We will feel much honored if you could come.如果你能来，我们会非常荣幸。l We are looking forward to your coming.我们期待着你的到来。l I am longing to see you soon.我期待着尽早见到你。

假如你是学生会主席李华，你校定于下周五三点为高三学生举办 一场有关美国当代文学的讲座，有你邀请在你校任教的的外籍教师Mr.Taylor做一次讲座。请你根据以下要点给他发一封电子邮件(100词左右)：

1.讲座时间为两小时。地点在学术报告厅。2.讲座目的：让学生对当代美国文学有所了解。3.讲座内容：介绍几部美国当代的重要文学作品。Dear Mr.Taylor, To let the students of Senior Three in our school learn about modern American literature, our school is planting to hold a lecture next Friday.Therefore, I am writing to invited you to give this important lecture.The lecture, to be held at 3:pm next Friday in the lecture hall, will last about two hours.We are hoping that you will introduce some masterpieces of modern American literature to us so that we can gain knowledge of American literature in general.Will it be convenient for you to come and give us the lecture then? We would feel honored and pleased if you could come.With best wishes.Sincerely，高考英语应用文专题-邀请信(linwan)高考应用文专题-邀请信(linwan)Li hua 补充:

I'm writing to tell you my exciting plan for the summer holiday.I intend to join a Dragon Boat Training Camp.I wonder if you'd like to go with me.我写信是想告诉你我暑假的激动人心的计划。我打算参加龙舟训练营。我不知道是否可以和我一起去。

This camp will open on July 20th.It offers teenagers, like you and me, a chance to enjoy sports and learn about Chinese culture.If you are interested in it, let me know and I'll send you more information.这个营地将于7月20日开放。它给像你我这样的青少年提供了一个享受体育和学习中国文化的机会。如果你感兴趣，请告诉我，我会给你更多的信息。

Hope to meet you at the training camp this summer.希望在这个夏天的训练营认识你。

participate v．参与 participant n．参与者anniversary n．周年 arrangement n．安排 presence n．出席，到场mutual adj．共同的高考英语应用文专题-邀请信(linwan)

第三篇：高考英语作文之应用文：投诉信

高考作文练习（1）应用文：投诉信

作文：假设你是李华，五一期间你在淘宝网上购买了一条裤子，作为顾客，你发现好几处不满意的地方。请你根据下面几点自己不满意的服务投诉商家。

1.发货迟，迟收15天。

2.裤子颜色本该黑色，收到的却是灰色。3.所选尺码为27号，错发29号。4.提出理赔要求。注意：

1.字数：100左右。

2.可以适当增加细节，以使行文连贯。Dear Sir, _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ _______________________________________________________________________________、_______________________________________________________________________________、Yours, Li Hua 实用词句：

1.Order /Purchase 购买

refund 退款

replace 换货

return 退回

postage 运费

2.3.4.5.I am writing to complain about...When I checked..., I noticed...Take full responsibility for it Be satisfied with

范文：

Dear Sir，I’m writing to you to make some complaints about the trousers I bought in your store the other day.To begin with, the color of the trousers I ordered was black, but what I received was grey.In addition, what fits me is size 27 while the size of the trousers I received was size 29, which is far larger for me.Worse still, the trousers should have been sent on May 1st.however, the date I got it was May 15th.I think you should take full responsibility for it and pay for the postage.I insist that you give me a satisfactory reply.I do want you to change a new pair of trousers or give me my money back as soon as possible.Yours,

第四篇：高考英语投诉信

应用文

投诉信

一、题型特点与写作思路

1、题型特点

投诉信是写信人对产品或服务表示不满的信件。常用于消费者的利益受损、正常生活和工作受到干扰等令人伤脑筋的事情。写投诉信时，要注意写明投诉原委，用词要恰当。

2、写作思路

第一步：表明投诉原因

第二步：列举抱怨的具体问题，并说明问题带来的后果。

第三步：提出合理的建议

二、投诉信常用词汇与套用句型

一定要背下来的词汇 Complain v.投诉

Disappointment n.失望 Ashamed adj.惭愧的 Dissatisfaction n.不满 Investigate v.调查 Explanation n.解释

一定要背下来的套用句型

1、I am writing to you to complain about...我写信向你投诉。。

2、I wish to express my dissatisfaction/disappointment about...我想表达我对___的不满/失望

3、I believe you will take my complaints seriously and...我相信你会认真对待我的投诉，并且。。

4、I hope you will give due attention to this matter.希望你能对此事给予足够的重视。

5、I hope you will kindly investigate...我希望你对____进行调查。

6、To remedy the matter, i suggest making the following changes.为了补救这个问题，我建议做出以下改变

三、模板 Dear___, I am writing to complain about ____.I’m writing this letter to notify you about a problem i am having with____.The reason for my dissatisfaction is ____.First of all,____.Second/In addition,____.(Third,____.)What’s most unacceptable is that____.Frankly speaking,this is the worst experience i have ever had,and i would like to have this matter settled by____.Thank you for your consideration./I look forward to you early reply.Sincerely yours, _________

第五篇：高考英语应用文---投诉信、咨询信的写作

投诉信的写作

开头: I am sorry to trouble you but I am afraid that I have to make a serious complaint.中间: 阐述问题发生的经过和引起的结果。

结尾: I would be very grateful if you could look into the matter seriously as soon as possible.And I am looking forward to an early reply.咨询信的写作

开头：说明写信的目的

我是……，暑期计划去做...。如果您能告知一些必要的信息，我将不胜感激。I am a …and planning to...this summer.I would be grateful if it’s so kind of you to give me some essential information.中间：询问详情

(1)首先，您能向我介绍一下……情况吗？

First, could you please tell me something about your …?(2)其次，我想要知道...。

Second, I wonder if/whether/特殊疑问词+陈述语序的从句.(3)我也想要知道...！

I would also like to know if/whether/特殊疑问词+陈述语序的从句.(4)如果你能告诉我..., 我将不胜感激。

I would be much obliged to you if you let me know....结尾：表示谢意，期盼回复

如果您能回复，我将感激不尽。

I will appreciate it very much if you can give me a reply.