酒店面试英语

第一篇：酒店面试英语

蓝天外语培训http:///News/News.aspx?NewsID=852

酒店面试英语

酒店面试英语，口语流利很重要

现在，英语在酒店行业的应用很广泛，因为英语是国际上最通用的语言，掌握英语就可以服务来自世界各地的人们，从而为酒店创造更多的利益。为了招到英语好的服务员，很多酒店在招聘的时候除了常规的面试，还会举行英语面试。想要在酒店面试英语中脱颖而出，就需要说一口流利的英语。

蓝天外语质量承诺：包学会，学不会全额免费重学！

外语水平免费测试/Questions/点击进入 或百度搜索：“蓝天外语” 如何准备酒店面试英语？

那么，如何准备酒店面试英语呢？首先，要准备一个英文的自我介绍，包括你的基本信息、工作经验等。在面试之前一定要把自我介绍这一段背下来并不断地练习，尽量说的时候做到自然、流畅。然后，面试官会问你一些问题，在回答问题的时候要面带微笑，然后真诚地回答。在面试之前还要了解一下你应聘这家酒店的基本情况，这样有助于你面试时的发挥。

蓝天外语帮你准备酒店面试英语

不知道如何准备酒店面试英语的人可以到蓝天外语来，我们的行业英语培训课程可以提供关于酒店方面的英语培训。让你从积累酒店行业的专业词汇开始学习酒店英语。我们的老师有丰富的工作经验，可以教你一些应对酒店面试的技巧，让你轻松应对酒店面试英语。我们的课程不仅可以帮你准备酒店面试，更重要的是我们的课程内容对你的职业发展有着积极的影响。

第二篇：酒店面试英语

一、问题

1、能用英语自我介绍吗？

Could you introduce yourself in English?

2、您是如何培训本部门员工的？

How do you train the staff of your department?

3、如果酒店正式录取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

4、请画出西餐banquet流程图。

Please illustrate the procedure of western restaurant banquet。

5、您如何理解服务行业的“服务意识”？

How do you comprehend the “service consciousness” of service trade?

6、您是如何理解职业道德的？

How do you perceive the morality of career?

7、请举例您在工作中遇到的几件困难，而您是如何克服的？

Could you list some difficulties during your work? And how didyou conquer them?

8、您对您以前的直属领导有何看法？

How do you like your senior leader who led you directly before?

9、您的人生观是什么？

What is your philosophy?

10、您对自己未来五个的计划是什么？

What are the five plans for yourself in the future?

11、您都用业余时间学习些什么？

What are you studying in your spare time?

12、你的期望待遇是什么？

What kind of treatment do you expect?

13、请介绍你的家庭。

Would you mind introducing your family?

14、请你用英文介绍目前服务的公司。

Could you introduce the company which you are serving in English?

15、如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？

What could you make a contribution to our hotel if you are employed by our hotel?

16、你开始投入找工作的时间有多久了？

How long have you been looking for the job?

17、你是怎么知道我们招聘这个职位的呢？

How do you know the message that we have this vacancy?

18、除了工资，还有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

19、你参加过什么业余活动？

What amateur activities have you ever taken part in ?

二、对话

Why should I hire you?

I feel that my qualifications match your job description.I have a proven track record in resolving problems, multitasking, and dealing with customers, as you can see from my resume.What can you offer this company?

In addition to the skills and experience we discussed, I'm an extremely hard worker, I'm very thorough and methodical, I get along great with people, and I'm a quick learner.Can you tell me some of your strengths and weaknesses?

I'm loyal, honest, I manage my time effectively, I always follow through on my work, and I have great computer skills.Umm, I can't really say I have any major weakness that affects my performance at work.I believe in continual learning and on-the-job training so that I can perform even better.Sometimes, I think I'm too hard-working, but I really love my work.How do you rate yourself as a professional？

With my strong academic background, I am capable and competent.What do you think you are worth to us？

I feel I can make some positive contributions to your company in the future.1.What is important to you in a job?

Mention specific rewards other than a paycheck for example, challenge, the feeling of accomplishment, and knowing that you have made a

contribution.2.Why do you want to work for this organization?

Cite its reputation, the opportunities it offers, and the working conditions.Stress that you want to work for this organization, not just any organization.3.Why should we employ you?

Point to your academic preparation, job skills, and enthusiasm of working for the firm.Mention your performance in school or previous employment as evidence of your ability to learn and to become productive quickly.If the job involves management responsibilities, refer to past activities as proof of your ability to get along with others and to work as part of a team.4.If we hire you, how long will you stay with us?

Answer by saying along these lines: “As long as my position here allows me to learn and to advance at a pace with my abilities.”

5.Can we offer you a career path?

Reply: “I believe you could, once I know the normal progression within the organization.Can you tell me?” The answer may be revealing.6.What are your greatest strengths?

Give a response like one of the following: “I can see what needs to be done and do it”, “I/'/'m wiling to make decisions”, “I work well with others,” “I can organize my time efficiently.”

7.What are you greatest weakness?

Identify one or two, such as the following:“ I tend to drive myself toohard”, “ I expect others to perform beyond their capacities”, “ I like to see a job done quickly, and I/'/'m critical if it isn/'/'t.” Note these weaknesses could also be regarded as desirable qualities.The trick with t

his question is to describe a weakness so that it could also be considered a virtue.8.What didn/'/'t you like of previous jobs you/'/'ve held?

Discuss the things you didn/'/'t like, but avoid making slighting reference to any of your former employers.9.How do you spend your leisure time?

Mention a cross section of interests-active and quiet, social and solitary —— rather just one.10.Are there any weaknesses in your education or experience?

Take stock of your weaknesses before the interview.Practice discussing them in a positive light.You/'/'ll find that they are minor when discussed along with all the positive things you have to offer.11.Where do you want to be five years from now?

Saying that you/'/'d like to be president is unrealistic, yet few employers want people who are content to sit still.You might say, “in five years, I/'/'d like to have my boss/'/'s job.” If you can/'/'t qualify for your boss/'/'s job by then, you may not be the fright candidate.12.What are your salary expectations?

If you are asked this at the outset, it/'/'s best to say, “Why don/'/'t we discuss salary after you decide whether I/'/'m right for the job? ”But if the interviewer asks this after showing real interest in you, speak up.She or he will probably try to meet your price.If you need a clue of what to ask for, say, “ Can you discuss your salary range with me?”

13.What would you do if„„?

This question is designed to test your reposes.For example: “What would you do if your computer broke down during an audit?” Your answer there isn/'/'t nearly so important as your approach to the problem.And a calm approach is best.Start by saying, “One thing I might do is „„” Then give several alternative choices.14.What type of position are you interested in?

Job titles and responsibilities vary from firm to firm.So state your skills instead, such as “I/'/'m good at figure work,” and the positions that require these skills , such as “accounts payable.”

15.Tell me something of yourself.Say you/'/'ll be happy to talk, and ask what the interviewer wants to know.If this point is clarified, respond.If not, tell why you feel your skills will contribute to the job and the organization.This question gives you a great opportunity to sell yourself.16.Do you have any questions of the organization or the job?

Employers like a candidate who is interested in the organization.so this

is a perfect time to convey your interest and enthusiasm.三、自我介绍

I am 24 years old, graduated from the Suzhou Top Institute of Vocational and Technical Information, is a cheerful character of the girls like to listen to music, singing also available on the Internet after graduation in the child group had four members on the product packaging, because we feel that there is no development the future, so resigned, and later in the relatives of the sports lottery sales points to help the 2 months of the lottery, is still learning accounting, want to go to a drunken crown hotel is a five-star value which is conducive to the development of public relations

Good morning/afternoon everyone!It's really nice to meet you all here.Let me introduce myself first.My name is XXX.I'm graduated from Guilin Traveling College。I'm 22 years old now and my hobbies are playing basketball and playing badminton.During the school year, I joined Tourist Association.Because of this, I improved greatly on my communication ability.I'm an outgoing, honest, responsible, and warm-hearted person.I can adapt different environments quickly.I love your hotel, at the same time, I am really proud of myself applying for this job, I hope you can give me a chance.Fianlly, I hope your hotel can become the best one among hotel industry。Thanks for your time.

第三篇：酒店英语面试

酒店英语面试

1、能用英语自我介绍吗？

Could you introduce yourself in English?

2、您是如何培训本部门员工的？

How do you train the staff of your department?

3、如果酒店正式录取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

4、请画出西餐banquet流程图.Please illustrate the procedure of western restaurant banquet.5、您如何理解服务行业的“服务意识”？

How do you comprehend the “service consciousness” of service trade?

6、您是如何理解职业道德的？

How do you perceive the morality of career?

7、请举例您在工作中遇到的几件困难，而您是如何克服的？

Could you list some difficulties during your work? And how did you conquer them?

8、您对您以前的直属领导有何看法？

How do you like your senior leader who led you directly before?

9、您的人生观是什么？

What is your philosophy?

10、您对自己未来五个的计划是什么？

What are the five plans for yourself in the future?

11、您都用业余时间学习些什么？

What are you studying in your spare time?

12、你的期望待遇是什么？

What kind of treatment do you expect?

13、请介绍你的家庭。

Would you mind introducing your family?

14、请你用英文介绍目前服务的公司。

Could you introduce the company which you are serving in English?

15、如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？

What could you make a contribution to our hotel if you are employed by our hotel?

16、你开始投入找工作的时间有多久了？

How long have you been looking for the job?

17、你是怎么知道我们招聘这个职位的呢？

How do you know the message that we have this vacancy?

18、除了工资，还有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

19、你参加过什么业余活动？

What amateur activities have you ever taken part in ?

第四篇：酒店英语面试问题

酒店英语面试问题

1、您认为您的岗位职责有哪些？

What do you think of your responsibility for this job?

2、您的英语水平如何？

How do you like the level of your English skill?

3、能用英语自我介绍吗？

Could you introduce yourself in English?

4、您是如何培训本部门员工的？

How do you train the staff of your department?

5、如果酒店正式录取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

6、请画出西餐banquet流程图.Please illustrate the procedure of western restaurant banquet.7、您如何理解服务行业的“服务意识”？

How do you comprehend the “service consciousness” of service trade?

一、8.您是如何理解职业道德的？

How do you perceive the morality of career?

9、请举例您在工作中遇到的几件困难，而您是如何克服的？

Could you list some difficulties during your work? And how did you conquer them?

10、您对您以前的直属领导有何看法？

How do you like your senior leader who led you directly before?

11、您的人生观是什么？

What is your philosophy?

12、您对自己未来五个的计划是什么？

What are the five plans for yourself in the future?

13、您都用业余时间学习些什么？

What are you studying in your spare time?

14、你的期望待遇是什么？

What kind of treatment do you expect?

15、请介绍你的家庭。

Would you mind introducing your family?

16、请你用英文介绍目前服务的公司。

Could you introduce the company which you are serving in English?

17、如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？

What could you make a contribution to our hotel if you are employed by our hotel?

18、你开始投入找工作的时间有多久了？

How long have you been looking for the job19、你是怎么知道我们招聘这个职位的呢?

` How do you know the message that we have this vacancy?

20、除了工资，还有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

21、你参加过什么业余活动？

What amateur activities have you ever taken part in ?

六个经典的英语面试问题

“work experience” is the type of work you've done in the past.If you haven't

started working yet you can say “Right now I'm still a student.” or “I'm a recent grad and Ihaven't started working yet.” In the second sentence, “recent grad” is short for “recent graduate” and means that you have just finished school.请告诉我你过去的工作经验，工作经验就是你过去所做的工作。如果尚未开始工作，就可以回答“Right now I'm still a student.”（现在我还是个学生。）或者说“I'm a recent grad and I haven't started working yet.”（我刚刚毕业，还没有开始工作。）“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。

Second One: What's your greatest weakness?

This is a popular question that western employers like to ask to make candidates nervous!In fact, they ask this to know how you respond to a difficult question.You shouldn't answer by telling your greatest weakness since you might not get the job!Instead, you can tell them something that isn't directly related to the job position.你最大的缺点是什么？西方老板特别爱问这个问题，让面试者感到很紧张。事实上，他问这个问题是看你对棘手问题的反应。你没必要如实回答你的弱点，因为那有可能让你得不到这份工作。相反，你可以告诉他们一些与工作不直接相关的事情。

Third One: Why do you feel you are qualified for this job?

This question is a good opportunity to brag a little bit.You should talk about some extra skills you have that maybe wasn't included in your resume, or talk about your greatest strength in more detail.你为什么觉得自己胜任这份工作？这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的技能；或者是再详细强调一下你的特长。

Fourth One: What kind of salary did you have in mind?

Salary is how much money you earn, usually per year.When asked this, it's best to answer with a salary range or approximation and not an exact figure.This shows that you are familiar with the industry if you know what the approximate salary should be.你期望的薪水是多少？“salary”就是你赚多少钱，通常是年收入。回答这个问题时，最好说出一个大致范围，而不是一个确切的数字。如果你能说出这个工资范围，那就说明你对此行业非常了解。Fifth One: If hired, when could you start work?

When answering this it's best not to say you can start right away.This might make you seem very desperate for a job.A safe answer would be “I can start at the beginning of next month.”

如果雇佣的话，你什么时候开始工作？回答这个问题时。一定要注意！不要说我马上可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常保险的回答可以是“I can start at the beginning of next month.”（我下月初可以开始上班。）

Sixth One: What kind of work does the posi-tion involve?

You can ask this to clarify exactly what kind of work you'll be doing.这个职位包括哪些工作？通过问这句话，你可以清楚地了解到你的工作内容

第五篇：酒店英语面试试题库

酒店前台面试英语试题

1.能用英语自我介绍吗？

Could you introduce yourself in English?

2.您是如何培训本部门员工的？

How do you train the staff of your department?

3.如果酒店正式录取您，您上班第一件事是做什么？

If you are employ by the hotel , what will you do firstly?

4.请画出西餐banquet流程图。

Please illustrate the procedure of western restaurant banquet。

5.您如何理解服务行业的“服务意识”？

How do you comprehend the “service consciousness” of service trade?

6.您是如何理解职业道德的？

How do you perceive the morality of career?

7.请举例您在工作中遇到的几件困难，而您是如何克服的？

Could you list some difficulties during your work? And how did you conquer them?

8.您对您以前的直属领导有何看法？

How do you like your senior leader who led you directly before?

9.你的期望待遇是什么？

What kind of treatment do you expect?

10.请你用英文介绍目前服务的公司。

Could you introduce the company which you are serving in English?

11.如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？

What could you make a contribution to our hotel if you are employed by our hotel?

12.你是怎么知道我们招聘酒店前台接待这个职位的呢？

How do you know the message that we have this vacancy?

13.除了工资，还有什么福利最吸引你？

Besides the salary, what welfare attract you mostly?

14.你参加过什么业余活动？

What amateur activities have you ever taken part in ?

香格里拉酒店英语面试问题

1.Q：Can you sell yourself in two minutes? Go for it.（你能在两分钟内自我推荐吗?大胆试试吧!）

A：With my Qualifications and experience, I feel i am hardworking, responsible and diligent in any project I undertake.Your organization could benefit from my analytical and interpersonal skills.（依我的资格和经验，我觉得我对所从事的每一个项目都很努力、负责、勤勉。我的分析能力和与人相处的技巧，对贵单位必有价值。）

2.Q：Give me a summary of your current job description.（对你目前的工作，能否做个概括的说明。）

A：I have been working as a computer programmer for five years.To be specific, I do system analysis, trouble shooting and provide software support.（我干了五年的电脑程序员。具体地说，我做系统分析，解决问题以及软件供应方面的支持。）

3.Q：Why did you leave your last job?（你为什么离职呢?）

A：Well, I am hoping to get an offer of a better position.If opportunity knocks, I will take it.（我希望能获得一份更好的工作，如果机会来临，我会抓住。）

A：I feel I have reached the “glass ceiling” in my current job./ I feel there is no opportunity for advancement.（我觉得目前的工作，已经达到顶峰，即没有升迁机会。）

4.Q：How do you rate yourself as a professional?（你如何评估自己是位专业人员呢?）

A1：With my strong academic background, I am capable and competent.（凭借我良好的学术背景，我可以胜任自己的工作，而且我认为自己很有竞争力。）

A2：With my teaching experience,I am confident that I can relate to students very well.（依我的教学经验，我相信能与学生相处的很好。）

5.Q：What contribution did you make to your current（previous）organization?（你对目前/从前的工作单位有何贡献?）

A：I have finished three new projects, and i am sure i can apply my experience to this position.（我已经完成三个新项目，我相信我能将我的经验用在这份工作上。）

6.Q：What do you think you are worth to us?（你怎么认为你对我们有价值呢?）

A：I feel I can make some positive contributions to your company in the future.（我觉得我对贵公司能做些积极性的贡献。）

7.Q：What make you think you would be a success in this position?（你如何知道你能胜任这份工作?）

A：My graduate school training combined with my internship should Qualify me for this particular job.I am sure I will be successful.（我在研究所的训练，加上实习工作，使我适合这份工作。我相信我能成功。）

餐厅服务员面试问题

一、餐厅服务员

1.Say something about the duties of the waiter / waitress

说一下餐厅服务员的工作职责是什么.2.What’s your daily job? 你的日常工作是什么?

3.Do you think a cordial smile is important when you are serving the guest? Why?你认为当你服务客人的时候亲切的微笑是很重要的吗?为什么?

4.How big is your restaurant? How many dining-seats

你们的餐厅有多大?有多少张桌子?

5.Do you know how to set up table? 知道怎样摆台吗?

6.What’s your shift? 你都有什么班次?

7.How do you make sure you make guests happy in the restaurant with F & B service?你如何确保你的客人在餐厅高兴的用餐?

8.If the guest angry what should you do?

如果顾客生气了你该怎么办?

9.Why do you apply for waiter /waitress? What’s the waiter / waitress ?

你为什么申请服务员这个职位?什么是餐厅服务员?

10.How to take order? 怎样进行点单?

11.What’s good service? / What’s the teamwork for you?

什么是优质的服务? 什么是团队精神?

12.How do you make unique service ?

怎样做到独一无二的服务?

13.Do you know what is the customer service?

你知道什么是客户服务吗?

14.What will you do when you finish the job?

工作之余做些什么?

15.What do you like in your job? And don’t like?

在你的工作中你喜欢做什么?不喜欢什么?

16.What is your character? 你的个性怎样?

17.Do you know Chinese cuisine? 你知道中国的菜系吗?

18.Can you name some dishes? / soups?

能说出一些菜的名字吗? 汤的名字?

19.What is your special dish today? 今天的特色菜是什么?

20.What kind of boss do you expect ? What do you think of your boss?

你希望有什么样的上司?对你的老板怎样看?

21.How many floors in your hotel? Your restaurant in which floor ? 你们的酒店有几层楼?餐厅在几楼?

22.What’s your supervisor name ? 你们的主管叫什么名字?

23.How many restaurants in your hotel?酒店里有多少餐厅?

24.What is the name of your restaurant ?餐厅的名字?

25.Can you describe your hotel ? 能描述一下你们的酒店吗?

26.at is you weakness during work? 你在工作中的缺点是什么?

27.What are some foods that you know are healthy for your body?

你知道什么食物对身体有益吗?

28.How to handle errors in the work, give example.工作中出现错误怎样处理，举例说明。

29.How many staff working in restaurant?

餐厅有多少员工?

30.If you and your roommates have a conflict will affect the work?

如果你与你的室友发生矛盾会影响工作吗?

31.Please illustrate the procedure of western restaurant banquet.请画出西餐宴会的流程图。

客房服务员面试问题

酒店客房服务员面试问题：

1.Why do you apply for room attendant? What’s the room attendant你为什么申请做客房服务员?什么是客房服务员?

2.What’s your main duty? 主要的工作职责?

3.What do you think of your responsibility for this job?

您认为您的岗位职责有哪些?

4.How do you make rooms? 你怎样打扫房间?

5.How many rooms do you have in your hotel ?

酒店有多少间房间?

6.How many deluxe rooms ? and executive rooms and suites?

有多少豪华间?行政间和套间?

7.What is the rate of today ? 今天的房价是多少?

8.How long will you make up a room?

打扫一间房间需要多长时间?

9.How many rooms can you clean/make every day?

每天可以打扫多少房间?

10.How long will you make a bed ? 铺一张床需要多长时间?

11.How to make the bed? 怎样铺床?

12.How many pillows on the bed ? 床上有几个枕头?

13.How to ask for help when you meet the problem you can’t solve?遇到解决不了的问题怎样求助?

14.What should you prepare for bath room?卫生间通常需要准备些什么?

15.How to clean the bath room ? 怎样打扫卫生间?

16.What kind of detergent usually to use? 通常用什么清洁剂?

17.How to make turn-down service? 怎样做夜床?

18.Can you talk about when you work in HK which things you did good and which not

good ? Why?

能否说说你在客房工作中觉得做得好的是什么?做的不好的又是什么?为什么?

19.Do you how many things on the pushcart?

客房打扫房间的时候推的手推车上都放有那些东西?

20.How many tools will you take with you?

打扫房间需要带哪些工具?