商务英语接待对话

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第一篇:商务英语接待对话

A: Hello, are you Mr.Ford the president of Thailand International Trade Co., LTD? B: Yes, I am.A: Hello, I’m the sales manager of ABC Trade Co, my name is Daniel(自己想一个英文名字), I'm glad to see you, Welcome to ShangHai, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights.A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later.B: OK.(10 minutes to the Galaxy Hotel)A: Mr.Ford, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK? B: Well, thank you.A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow morning, then I ‘ll take you to visit our company.B: OK.A: see you tomorrow.B: see you.(The next morning)A: Good morning, Mr.Ford.B: Good morning, Daniel.A: Mr.Ford, Do you like sandwich ? B: ah.A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together.B: Ok.(30 minutes later, came to the company at the gate)A: This is our company, our company was founded in 1998, Mainly in sales Southeast Asia souvenirs;We have 282 staffs in total;Our products are not only sold in ShangHai, also sell in Nationwide through e-commerce sales channels.B: Oh, your company's product sales channels are Very complete, As we know , your company is one of the largest souvenir sales company in China, so we want to cooperate with your company.A: Well, thank you.A: Mr.Ford, Or I take you to visit the ShangHai ASEAN Expo Convention Center now ? B: okay, this is my first time to ShangHai, I’m going to visit the ShangHai ASEAN Expo Convention Center with this opportunity.(They both went to the Convention and Exhibition Center)A: ShangHai is the Green City of China, many Southeast Asian countries and various industry companies will exhibit at ShangHai ,It’s a tremendous business opportunities for ShangHai.B: Yes, In recent years, ShangHai is developing rapidly, especially rely on ASEAN Expo, ShangHai have a lot of business opportunities, we want to establish the long-term cooperative relationship with your company.A: I believe you are right.(Two at the airport)B: Daniel , thank you for your two days of hospitality, I feel very happy, not only to complete the company's mission but also make friend with you.A: I wish you have a pleasant journey, Remember send a message to me when you arrival in Thailand.B: Well, thank you, goodbye.A: okay , I’m looking forward to your come around again.B: Goodbye.A: Goodbye.

第二篇:商务英语礼仪接待情景对话

商务英语情景考察对话

A: Hello, are you Mr.Black? B: Yes, I am.A: Hello, I’m the Export sales of Nanning Native products company, my name is Amy, I'm glad to see you, Welcome to Nanning, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights.A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later.B: OK.(10 minutes to the Galaxy Hotel)A: Mr.Black, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK? B: Well, thank you.A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow morning, then I ‘ll take you to visit our company.B: OK.A: see you tomorrow.B: see you.(The next morning)A: Good morning, Mr.Black.B: Good morning, Amy.A: Mr.Black, Do you like sandwich ? B: ah.A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together.B: Ok.(30 minutes later, came to the company at the gate)A: This is our company, our company was founded in 1998, Mainly in sales Southeast Asia souvenirs;We have 282 staffs in total;Our products are not only sold in Nanning, also sell in Nationwide through e-commerce sales channels.B: Oh, your company's product sales channels are Very complete, As we know , your company is one of the largest souvenir sales company in China, so we want to cooperate with your company.A: Well, thank you.A: Mr.Black, Or I take you to visit the the Nanning ASEAN Expo Convention Center now ? B: okay, this is my first time to Nanning, I’m going to visit the Nanning ASEAN Expo Convention Center with this opportunity.(They both went to the Convention and Exhibition Center)A: Nanning is the Green City of China, It’s the capital of Guangxi, where the ASEAN Expo was held every year in there;And many Southeast Asian countries and various industry companies will exhibit at Nanning ,It’s a tremendous business opportunities for Nanning.B: Yes, In recent years, Nanning is developing rapidly, especially rely on ASEAN Expo, Nanning have a lot of business opportunities, It’s can drive the economic development of Guangxi Develop fast;so we want to establish the long-term cooperative relationship with your company.A: I believe you are right.(They smile, the end of the tour.)(Two at the airport)B: Amy , thank you for your two days of hospitality, I feel very happy, not only to complete the company's mission but also make friend with you.A: I wish you have a pleasant journey, Remember send a message to me when you arrival in the United States.B: Well, thank you, goodbye.A: okay , I’m looking forward to your come around again.B: Goodbye.A: Goodbye.

第三篇:商务英语会议对话

Conversation 1meeting

A: we need to discuss our work plan for next year.Miss Tang, did you prepare a list of action items?

B: yes.Does everyone have a copy? It’s only a draft, so I would appreciate any feedback before I forward it to the other departments.A: I see that expanding our product line tops the list of priorities.Although product development is important, I also think we need to find ways of upgrading our distribution network.B: I’ve asked the marketing department to follow up on that.I intend to incorporate some of their suggestions into the work plan before we submit the final report

A: we should also brainstorm with folks in advertising to make sure that our target audience is getting the message.B: we’ll have to be careful about how we present our ideas.Those creative types can be awfully sensitive!

A: I’ll speak with the assistant director in the advertising department.We have a good working relationship, and I think she’ll be receptive to our ideas.B: good.Let’s move on.Conversation 2meeting

A: today, we’re going to talk over how to increase sales in our country next year.Have you got any idea?

B: I think we should launch a new advertising and promotion campaign at the very beginning of next year.If we want to enjoy a bigger market share in our country, we should first let more people know about our products.C: I quite agree with your, Mr.Jing.In addition, I think we ought to run some more chain shops not only in some large cities but also in some medium-sized cities in our country.If we only emphasize large cities, we’ll lose market share.I think it is a good channel to promote our products.A: how do you feel about that, Mr.Brown?

D: I agree up to the point.But I think the main point is that our products are a bit expensive, compared with other brands.A: you mean we’ll reduce our prices?

D: as far as I am concerned, I think it’s a good idea to reduce our price by 5%.Perhaps at the beginning, we’ll lose some money, but it can make customers easy to accept our products.Little by

little, we can make small profits but quick returns.B: I don’t agree with you.You know, we only make a small profit at these prices.As I see, it’s more important to improve product quality and after-sales service than to reduce price.A: this seems a sensible and constructive suggestion.On the one hand, we should do further advertising and promotion.On the other hand, we should improve our after-sales service.It’s a good idea to open chain shops in some medium-sized cities.Are we all agreed?

All: yes.

第四篇:商务英语对话Interview

A: Thanks for coming in today, please take a seat.B: Thank you.Nice to meet you.I’m Juliet.A: Nice to meet you, too.I’m Lily, the manager of human resource department in this

company.Today, our company wants to recruit a customer manager.So, let's get started;tell me a bit about your educational background.B: Sure!Well, I graduated with honors from XiangTan University with a major in Business

Administration, with a specialization in Information Management, and I minored in psychology.I chose this course of study for two reasons: I wanted to gain some practical, marketable skills, which the information management track provided, and I also feel that interpersonal skills are essential for professional success, hence the minor in psychology.A: Interesting.And, How about your postgraduate studies?

B: Well, I am really passionate about consumer behavior, so I pursued a master's in that area.I also strive to keep my professional skills current, so I continuously attend seminars and conferences related management and customer service.A: Very good.Now, tell me a little bit about your work experience.I see here that you previously worked at ABC Company.B: Yeah, I worked as their customer support manager, which brought me a breadth of experience in both client care, and process management.I supervised and coordinated the customer support team as well as implemented new strategies to achieve better customer satisfaction.A: Impressive!So, what would you consider to be your greatest weakness?

B: To be honest, I struggle with organization and time management.Punctuality has never been a strength of mine.I find it hard to organize my time efficiently.I have actually addressed this weakness recently, by attending a workshop on efficient time management.It helped me a lot, by providing me with great insights on how to get organized and use my time efficiently, so I think I’m getting better now.A: Good.I think you’d like to know about the remuneration.The basic salary for customer manager in our company is 5000 Yuan per month, and raise is given after six months according to your ability.We provide fringe benefits such as annual bonus, three-week paid vacation in a year and health insurance.Are this satisfactory for you?

B: Yes, these are quiet satisfactory.A: Great...Well, let me tell you that I am very pleased with this interview.We are short-listing our candidates this week, and next week we will inform our short listed candidates of the day and time for a second interview with our CEO.B: Great, thanks a lot!I hope to hear from you!Good bye.

第五篇:商务英语常用对话

一、商务:

what time would be convenient for you?

你看什么时间比较方便?

I'd like to suggest a toast to our cooperation.我想建议为我们的合作干一杯。

Here is to our next project!

为我们下一个项目干杯!

would you please tell me when you are free?

请问你什么时候有空?

gald to have the opportunity of visting your ompany and I hope to conclude some business with you。

很高兴能有机会拜访贵公司,希望能与你们做成交易。

what I care about is the quality of the goods.我关心的是货物的质量。

please have a look at those samples.请给我看一下那些样品。

I'd like to know any business connections abroad.我想多了解一些你们公司。

I would be happy to supply samples and a price list for you.我很乐意提供样品和价格单给你。

can I have your price list?

你能给我价格单吗?

will you give us an indication of prices?

你可以给我报一个指示性的价格吗?

I am in charge of export business.我负责出口生意。

I'm thinking of ordering some of your goods.我正考虑向你们订货。

what about the prices?

那价格方面怎么样?

Let's call it a deal.好,成交!

our product is the best seller.我们的产品最畅销。

our product is really competitive in the word market.我们的产品在国际市场上很有竞争力。

our products have been sold in a number of areas abroad.我们的产品行销海外许多地区。

It's our principle in business to honor the contract and keep our promise.“重合同,守信用”是我们经营的原则。

I wish you success in your business transaction.祝你生意兴隆。

I want to out your product.我想了解一下你们的产品。

this is our latest devlopment.这是我们的新产品。

we have a wide selection of colors and designs.我们有很多式样和颜色可供选择。

the quality must be instrict conformity with that of sample.质量必须与样品一样。

二、价格

I think we can strike a bargain with you if your pries are competitive.我认为如果价格有竞争力,我们就可以达成交易。

Is that your quoted prices?

这是你方的价格吗?

It would be very difficult to come down with the price.我们很难再降价了。

our prices are the most reasonable.我们的价格是最合理的。

can you cut down the price for me?

你们可以降低价格吗?

we can offer you discount terms.我们可以向你提供折扣。

Do you quote CIG or FOB?

你们报的是到岸价还是离岸价?

I can assure you our price is very favourable.我可以保证我们的价格是优惠的。

Please give us your best price.请给我们报最低价。

All the prices are on the FOB shanghai basis.所有的价格都是上海港船上交货价。

Your prices are much too high for us to accept.你的价格太高,我们不能接受。

I can't allow the price you ask for.我不能同意你们要求的价格。

we can't cover our production cost at this price.这个价格我们不能保本。

Are the price on the list firm offers?

报价单上的价格是实价吗?

This is the lowest possible price.这是最低价了。

thank you for your inquiry.感谢贵方询价。

How about the prices?

价格如何?

When quoting ,please state terms of payment and time of delivery.贵方报价时,请说明付款条件和交货时间。

Our price is realistic and based on reasonable profit.我们的价格是很实际的,是根据合理的利润提出的。

If an order is placed, we'll pay the cost of the sample.如果交易成功,样品费由我们付。

三、谈判与合同

Our price is realistic and based on reasonable profit.我们的价格是很实际的,是根据合理的利润提出的。

If an order is placed, we'll pay the cost of the sample.如果交易成功,样品费由我们付。

I'm glad that our negotiation has come to a successful conclusion.我很高兴我们的谈判获得圆满成功。

When shall we come to sign the contract?

我们什么时候签订合同?

Do you think it'stime to sign the ontract?

我想该签合同了吧?

Before the formal contract is drawn up we'd like to restate the main points of the agreement.在正式签约之前,我们要重申一下协议的重点。

As some points concerning the contrac have not yet been settled negotiation has to be continued before the contract is signed.由于合同某些问题尚未解决,所以在合同签署前仍需继续协商。

There are a few points which I'd like to ring up concerning the contract.关于合同我想提出几点看法。

The seller should try to carry out the contract in time if not the buyer has the righe to cancel the contact.卖方应努力按规定履行合同,否则买方有权撤消合同。

No party who has signed the contract has the rught to break if.签署合同的任何一方都无权撕毁合同。

Once a contract is signed,it has legal effect.合同一旦签署即具有法律效力。

We can get the contract finalized now.现在我们可以签订合同了。

Have you any questions in regards to the contract?

关于合同你还有什么问题要问吗?

四、订货

When can we expect your confirmation of the order?

你什么时候能确定订单?

We want to order this article from you.我们想订这种做。

What's the minimum quantity of an order for your goods?

你们订货的最低量是多少?

May I see your list?

我可以看一下你的货单吗?

We postponed an order.我们要推迟订货。

Generally speaking,we can supply all kinds of goods.一般来说,我们可以提供所有种类的货。

We have received your catalogue and price list, and now we order the following goods st the prices named.已收到你方目录和价格表,现按所示价格购下列货物。

We find both quslity and prices of your products satisfactory and enclose our trial order for prompt supply.我们对你方产品的质量和价格均感满意,现寄去试订单,请供应现货。

We are pleased to receive your order and confirm acceptance of it.很高兴接到你方订单,并确认予以接受。

As the goods you ordered afe now in stock,we will ship them without fail as early as possible.因为贵方订货的商品尚有存货,本公司将一定尽快发运。

I wonder if you could supply us with your latest products for regular orders.我想知道你们是否能为我们的定期订单供应你们的最新产品。

Our prices depend on the quantity of your order.我们的价格取决于你们订单的数量。

We could reduce our price by 5% if you palce a substantial reder with us.如果你们订货量大的话,我们可以减价5%。

We must insist on immediate delivery, otherwise we shall be compelled to cancel the order.我们坚决要求立即发货,否则我方将被迫取消订单。

We would prefer to confirm our order with your firm as soon as possinle.我们想尽快向你们公司落实订单。

There is a change we have to make in the order.订单中有一处需要修改。

五、运输

We require that transshipment be allowed.我们要求允许转船。

When can you make shipment carefully?

你们什么时候装船?

We'll get the goods dispatched within the stipulated time.我们将按规定的时间发货。

When can you make the balace shipment?

你们何时可以发余下的货呢?

I wonder if you could ship the order as soon as possible?

不知道能否尽快装运订货?

Let's disscuss about the mode of transportation.我们讨论一下运输方式吧。

What mode of transportation do you suggest we use?

你建议我们用什么运输方式呢?

What sort of delivery periods did you have in mind?

你所打算的是哪一种发货期?

Please ensure that we'll get tight shipping documents before the arrival of the goods.请确保在货物到达前我方可拿到正确的装船单据。

When can we collect the goods?

我们什么时候可以提货?

We can't advance the time of delivery.我们无法将交货时间提前。

I'm very sorry for delay in delivery.十分抱歉,交货拖延了。

How long does it take you to make delivery?

你们需要多长时间发货?

六、付款

Our terms of payment are by irrevocable L/C pauable by sight draft against presentaion of shipping documents.我们的支付方式是不可撤消的信用证支付,凭装运单据见票。

Can you tell it on an installment basis?

你们这里可以分期付款吗?

Do you accept payment by installments?

你同意分期付款吗?

How would you like paymentbe made?

你们采取什么付款方式?

We expect payment in advance on first orders.我们希望第一次订货要求预付货款。

What are your terms of payment?

你们的付款条件是什么?

We can't accept D/P or D/A.we insist on payment by L/C.我们不接收付款交单或承兑交单,我们只收信用证。

Do you accept D/P payment terms.你们接受付款交单这种方式吗?

What is the period of validity of this L/C?

这张信用证的有效期是多久?

七、投诉与索赔

A;The shipment i stuck in customs.出货在海关受阻。

B;If you fail to make the shipment soon, we'll cancel the order.如果你们不能近期发货,我们将取消订单。

A;I'd like to complain of the damaged goods.我方由于货物被损向你方投诉。

B;We're sorry to say that we are dissatisfied with the state of the goods.很遗憾,我们对商品状况不满。

A;Upon examination,we found the goods are not up to the standard of the sample.经检验,我们发现货物达不到样品的标准。

B;The goods sent are inferior compared to the original sample.所发送的货比原样品差。

A;How many are you short?

你们缺了多少?

B;Could you pleased send them back to us at our expense?

你能将受损的货品送还我们吗?运费由我方承担。

A;Who'll bear the freight?

运费由谁来承担?

B;We have a complaint about quality.我们要起诉质量问题。

A;We have to file a ckaim on you.我们不得不向贵方提出赔偿。

B;The goods you sent are not up to the standard.你们发运来的货物不符合标准。

A;I don't think the responsibility should rest with us.我认为责任不在我方。

B;We can only take on so much.我们只能承受这么多。

八、税收

A;Paying tax is the duty of every citzen.纳税是每个公民的义务。

B;Howmany types are taxes divided into?

税收可分为多少税种?

A;Income tax can be divided into personal incone tax and corporation income tax.所得税可分为个人所得税和公司所得税。

B;The tax rate China is not very high.中国的税收率不是很高。

A;What's the personal income tax rate?

个人所得税是多少?

B;Tax evasion is also a crime.偷税漏税也是一种犯罪。

A;To avoid writing a receipt is a tax dodge.不开invoice是一种偷税行为。

B;Those who evade tax will be punished by the law.偷税漏税者将受到法律制裁。

A;Shall savings interest be taxed?

存款利息要纳税吗?

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