商务英语BEC前台接待访客常用会2

第一篇：商务英语BEC前台接待访客常用会2

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11、工作活用篇帮忙转分机：

1.may i have extension two-one-one?

2.can i have extension two-one-one, please?

3.may i speak to david, extension tow-one-one?

4.extension two-one-one, please.5.please connect me with extension two-one-one.6.could you put me through to the personnel department, please?

翻译：***通常句子都是越长越礼貌，太简短会让人有鲁莽的感觉。

1.能帮我转分机211?

2.能帮我转分机211吗?

3.我可以找211分机的大卫吗?

4.请转211。

5.请帮我转分机211。

6.请帮我接人事部好吗?

必备：120句商务英语交际礼节实用套语 一轮会谈 one round of talks 决议 resolution

谅解备忘录 memorandum of understanding 现在开会 I declare the meeting open.请„发言 I invite the representative of „to take the floor.下面我给各位简要介绍一下北京的经济情况 Nnow I would like to give you a brief overview of Beijing’s economy.我的介绍完了，谢谢。That’s all for my presentation.thank you.商务英语BEC前台接待访客常用会

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我先说这么多。So much for my remarks for now.我要说的就是这些。That’s all for what I want to say.您看是先谈原则问题呢，还是先谈具体问题？ I wonder if you would like to start with matters of principle or specific issues?

让我先谈一个问题。If you agree,(With your permission)let me start with one issue

在谈那个问题之前我想对您刚才讲的话谈点看法。Before we trun to that issue, I wish to make a few comments/remarks on your presentation.您对此事怎么看呢？ I wish to benefit from your views on this matter./ What is your view on this matter?/ How do you see this matter?

我提议休会十分钟。I propose a ten-minute break.我想接着刚才的问题讲下去。I will pick up where we left off just now.对不起，我插一句。Sorry for the interruption but 当然可以。By all means 怎么都行。Whatever you say.我没有异议。I have no objection

我方对这个问题有异议。We take exception to this question.我们高兴地看到 We note with pleasure that

这个日期贵方觉得合适吗？ I wonder if this date wuld be suitable for you? 不知你们上午谈的怎样？ I wonder how the meeting went this morning?

我方很希望贵方能尽早给予肯定的答复。We would greatlyl appreciate it if you could give us your favourable and prompt commitment as soonas possible.请你们务必在8月1日前提出意向书。You are kindly requested to submit the letter of intent on the date no later than 1st August.纠缠这个问题 entangle this issue 提倡节约 advocate/uphold thriftiness

为了国家的繁荣 for the sake of national property

经受了时间考验的友谊给我留下了很深的印象。The time-tested friendship leave me a deep impression.密切注视 Keep close watch on

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促进密切合作 spur/promote intensive cooperation 久仰 I’ve heard so much about you.好久不见了 Long time no see.辛苦了 You’ve had a long day.You’ve had a long flight.尊敬的朋友们 distinguished/Honorable/Respected friends 阁下(多用于称呼大使)Your Excellency

我代表北京市政府欢迎各位朋友访问北京.On behalf of the Beijing Municipal government, I wish to extend our warm welcome to the friends who have come to visit Beijing.对您的大力协助，我谨代表北京市政府表示衷心的感谢。On behalf of the Beijing Municipal government, I wish to express our heartfelt thanks to you for your gracious assistance.在北京过得怎么样？ How are you making out in Beijing?

我一定向他转达您的问候和邀请.I’ll surely remember you and your invitation to him.欢迎美商来北京投资.American businessmen are welcome to make investment in Beijing.欢迎多提宝贵意见.Your valuable advice is most welcome.不虚此行 It’s a rewarding trip.您的日程很紧,我们的会见是否就到此为止.As you have a tight schedule, I will not take up more of your time.请代我问候...先生 please remember me to Mr.感谢光临 Thank you so much for coming.欢迎再来 Hope you’ll come again.欢迎以后多来北京 Hope you’ll visit Beijing more often.请留步,不用送了.I will see myself out, please.多保重 Take care.祝您一路平安.Have a nice trip.愿为您效劳。At your service.为„举行宴会/宴请 host a dinner/banquet/luncheon in honor of „

欢迎宴会 welcome dinner 便宴 informal dinner

午宴（附有情况介绍或专题演讲等内容）luncheon

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便餐 light meal

工作午餐 working luncheon 自助餐 buffet dinner/luncheon 答谢宴会 return dinner 告别宴会 farewell dinner 庆功宴 glee feast 招待会 reception

庆祝中华人民共和国成立四十五周年招待会 Reception Celebrating the 45th Anniversary of the Founding of the People’s Republic of China 鸡尾酒会 cocktail party 茶话会 tea party

包餐/点餐 table d’hote/a la carte 上菜 serve a courst

您的位置在这里 Here is your seat.请入席 Please have a seat.欢聚一堂 enjoy this happy get-together

请随便 Please yourself at home./Please enjoy yourself.请各位随意用餐 Help yourself please.您喝点什么？ what would you like to drink?

现在我提议，为了„和„之间的合作，为了„参议员的健康，干杯！At this point, I propose a toast: to the cooperation between „ and „ , to the health of Senator„, cheers!

最后，我借主人的酒，提议为„干杯！Lastly, taking up this glass of fine wine, I propose a toast to „

请各位举杯并同我一起为所有在座的朋友们的健康干杯！I’d ask you to raise your glass and join me in a toast ot the health of all our friends present here.敬您一杯。Here’s to you.祝你健康 To your health.我要为此干杯 I’ll drink to that!随量 Whatever you like.伯瑞在线一对一外教 专业| 实惠| 效果好 www.xiexiebang.com

我失陪一会儿 Excuse me for a minute.菜不好，请多多包涵 Hope you enjoy yourself.女士们先生们，欢迎各位光临，演出很快就要开始了，请尽快就坐。Ladies and gentlemen, good evening.The concert/show would start soon.Please get yourself seated.Thank you.招待会现在开始。The reception will now begin.全体起立，奏国歌。All rise please.For the P.R.C.National Anthem.出席今天招待会的贵宾有 The distinguished guests paarticipating the reception are 现在请„讲话 I have the honour to call upon„

开幕式现在结束。This concludes the opening ceremony.隆重庆祝 grand celebration 情况介绍 presentation 小组讨论 panel discussion

同有关单位磋商 hold consultations with the organizations concerned 庆祝成立„一周年 celebrating the 1st Anniversary of the Establishment of „

热烈祝贺第一届„锦标赛 Hail the first FIFA of „

值此节日之际致以节日的祝贺 On the occasion of the season, I would like to extend season’s reetings.祝您工作顺利、事业成功、身体健康、家庭幸福！Wish you the very best of luck in your job, every successin your future endeavours, good health and a happy family!衷心祝贺您当选„ Hearty congratulations on your recent ecletion as „

举行会议/研讨会/大会/座谈会/学术报告会 hold a meeting/seminar/conference /forum/symposium

赞助人/主办人/承办人/协办人 patron/sponsor/organizer/co-organizer 举行谈判 enter into negotiation

交涉 make representations with sb.on sth./deal with sb.事物性会谈 talks at working level 对口会谈 counterpart talks 议程项目 items on the agenda 主题 theme

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议题 topic for discussion

双方商定的议程 schedule mutually agreed upon 开幕会议 opening session 全体会议 plenary session

商务英语（BEC）考试必备句型经典48句 Do I have to make a reconfirmation?

我还要再确认吗? Is there any earlier one?

还有更早一点的吗? Could you tell me my reservation number, please?

请你告诉我我的预订号码好吗? Can I get a seat for todays 7:00 a.m.train?

我可以买到今天上午7点的火车座位吗? Could you change my flight date from London to Tokyo?

请你更改一下从伦敦到东京的班机日期好吗? Is there any discount for the USA Railpass?

火车通行证有折扣吗? May I reconfirm my flight?

我可以确认我的班机吗? Are they all non-reserved seats?

他们全部不预订的吗? Do I have to reserve a seat?

我一定要预订座位吗? May I see a timetable?

我可以看时刻表吗? How long will I have to wait?

我要等多久呢? Which would you prefer, a smoking seat or a non-smoking seat?

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你喜欢哪种，吸烟座还是禁烟座呢? Do you have any other flights? When would you like to leave? Can I reconfirm by phone?

我能电话确认吗? Where can I make a reservation?

我到哪里可以预订? Do I need a reservation for the dining car?

我需要预订餐车吗? How many more minutes will it take for the train to arrive?

火车还要多少分钟就要到达呢? Is this a daily flight?

这是每日航班吗? Excuse me.May I get by?

对不起，我可以上车吗? How much does it cost to go there by ship?

坐船到那里要花多少钱? Can I cancel this ticket?

我可以取消这票吗? Check it to my final destination

把它托运到我的目的地。Please come to the airport by eight thirty at the latest.最迟要在8点30分到达机场。Take your baggage to the baggage section.把你的行李拿到行李房去。

Please open your baggage.请把你行李打开。Please fill in this disembarkation card.请你填写这张入境卡。

伯瑞在线一对一外教 专业| 实惠| 效果好 www.xiexiebang.com Let me see your passport, please.I have come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。

Youre going out of your way for us, I believe.我相信这是对我们的特殊照顾了。

Its just the matter of the schedule, that is, if it is convenient of you right now.如果你们感到方便的话，我想现在讨论一下日程安排的问题。

I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。

If he wants to make any changes, minor alternations can be made then.如果他有什幺意见，我们还可以对计划稍加修改。

Is there any way of ensuring well have enough time for our talks?

我们是否能保证有充足的时间来谈判?

So our evenings will be quite full then?

那幺我们的活动在晚上也安排满了吗?

Well leave some evenings free, that is, if it is all right with you.如果你们愿意，我们想留几晚供你们自由支配。

Wed have to compare notes on what weve discussed during the day.我们想用点时间来研究讨论一下白天谈判的情况。

Thatll put us both in the picture.这样双方都能了解全面的情况。

Then wed have some idea of what youll be needing.那我们会心中有数，知道你们需要什幺了。

I cant say for certain off-hand.我还不能马上说定。

Better have something we can get our hands on rather than just spend all our time talking.有些实际材料拿到手总比坐着闲聊强。

Itll be easier for us to get down to facts then.这样就容易进行实质性的谈判了。

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But wouldnt you like to spend an extra day or two here?

你们不愿意在北京多待一天吗?

Im afraid that wont be possible, much as wed like to.尽管我们很想这样做，但恐怕不行了。

Weve got to report back to the head office.我们还要回去向总部汇报情况呢。

Thank you for you cooperation.47 Weve arranged our schedule without any trouble.我们已经很顺利地把活动日程安排好了。

Here is a copy of itinerary we have worked out for you and your friends.Would you please have a look at it?

这是我们为你和你的朋友拟定的活动日程安排。请过目一下，好吗?

外企生存十大英语关键词

想在外企有所建树？快来看看外企生存的十大英语关键词吧，知己知彼，才能百战不殆。

1.Performance(n.)人业绩、表现

His performance this month has been less than satisfactory.他这个月的业绩不是很令人满意。

2.Performance Evaluation 定期的员工个人评定

The performance evaluation test is a way of seeing how efficient a workers performance is.定期的员工个人评定是一种考察员工的工作有多高效的手段。

3.Challenge(v.)在外企的英文中它不当“挑战”讲而是“谴责、批评、指责”

His poor performance gave rise to a challenge from his boss.他差劲的表现遭到了老板的批评。

4.Presentation(n.)做介绍（一般指打投影仪的那种汇报）

His presentation on the Earth Summit proves that we really need to pay more attention to the global environment.他在地球峰会上的报告证实了我们的确要更加关注全球的环境。

5.Quota(n.)员工的（一年或半年的）任务量

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Have you reached your predicted quota for this quarter?

你达到了本季度预期的任务量了吗？

6.Solid(n.)可靠的、稳妥的

Their partnership is solid as a rock.他们的伙伴关系像岩石一样坚不可摧。

7.Complicated(adj.)复杂的 English grammar is very complicated.英语语法非常复杂。

8/9.Vacation = Leave 休假(n.)

It is my vacation soon, I think Ill go to Huang Shan to relax.我马上就要休假了。我想我会去黄山放松一下。

10.Follow up 把某件事情继续负责追究到底

Have you been following up on the news recently?

你有跟踪调查最近的新闻吗？

商务谈判中最常使用的10句疯狂英语

1、Would anyone like something to drink bdfore we begin? 在我们正式开始前，大家喝点什么吧？

2、We are ready.我们准备好了。

3、I know I can count on you.我知道我可以相信你。

4、Tust me.请相信我。

5、We are here to solve problems.我们是来解决问题的。

6、We’ll come out from this meeting as winners.这次会谈的结果将是一个双赢。

常见的不一定是正确的:商务英语常见误译例析

7、Ihope this meeting is productive.伯瑞在线一对一外教 专业| 实惠| 效果好 www.xiexiebang.com

我希望这是一次富有成效的会谈。

8、I need more information.我需要更多的信自。

9、Not in the long run.从长远来说并不是这样。这句话很实用，也可显示你的“高瞻远瞩”。

10、Let me explain to you why.让我给你一个解释一下原因。很好的转折，又可磨炼自己的耐心。

第二篇：BEC商务英语

BEC商务英语：一张证书多种用途(考试介绍)

□魏华

商务英语证书（BEC）考试自1993年由英国剑桥大学考试委员会与中国教育部考试中心合作推出，现已从中国推广到亚洲、欧洲、北美洲、南美洲、澳洲等60多个国家。

BEC考试共分三级，从听、说、读、写四个方面考察考生掌握英语的能力，是目前国内各种海外英语考试中少数有口试的英语能力考试之一。

BEC由于其考试单位———英国剑桥大学考试委员会考试的科学性、权威性，已被国内大多数外企、商社和涉外单位认可，是招聘雇员优先录用的主要条件之一。

已于2000年开考的、由英国剑桥大学考试委员会与中国全国高等教育自学考试指导委员会联合推出并颁发证书的“商务管理”、“金融管理”两个专业指定BEC为其英语课程。获得BEC1、2、3级C以上成绩证书者免考该课程。

BEC3级已被英国许多大学和中国一些大学定为MBA必修课之一。并被英国50多所大学认可作为入学英语语文能力证明。全国已有26个省、直辖市、自治区的34个城市设有58个考点。每年3月、9月报名截止；

5、6月，11、12月考试。

随着我国即将加入WTO，今后各行各业都要与国际标准接轨，作为权威的国际英语能力证明，BEC证书必将对你的求职应聘具有重要的作用。欢迎广大大学、大专、高职、中专、职高的学生，以及有志于应聘到外企商社工作的人士参加BEC考试，通过考试提高、检验自己的英语水平。

第三篇：商务英语BEC教案

Unit 1 a Teamwork Teaching aims and requirements: To enable students to talk about teams and teamwork To practise reading for gist and specific information To enable students to make and change arrangements Important and difficult points:

Important words, the useful phrase to make an arrangement Teaching content: Assessing teams Speaking

rank requirements for successful teamwork and then decide if they work in good team.Reading 1

read through an article and decide how Cussons improved teamwork at its Polish subsidiary.Students then read the text again and match endings with sentence stems.Vocabulary

match verbs, preositions and nouns from the text, then summarise what happened at Cussons.Speaking

discuss how teamwork can help their class prepare for the Cambridge BEC exam.Unit 1 b Communication Teaching aims and requirements: To enable students to take and leave telephone massages To raise awareness of clarity in spoken language To practise reading for gist and specific information To practise listening for gist and specific information Important and difficult points:

Listening skills Teaching content: Keeping in touch Speaking

find out about each other’s use of various forms of communication Reading

read for gist through an article on English for international business and give each paragraph a heading.Students then answer comprehensiong questions.Speaking

discuss the difficulties of understanding spoken English.Leaving voice mails Listening 1

listen to five voice mails and match each with its purpose.The students then identify which of the calls they find difficult to understand and why.Language focus

focus on clarity in messages and phrases for leaving answer machine messages.Speaking

reformulate one of the voice mails to improve its clarity.Unit 2 a Entertaining a Client Teaching aims and requirements: To raise awareness of and practise techniques for encouraging conversation To practise speaking about general topics in preparation for the Speaking Test To practise reading for specific information Important and difficult points:

How to encourage conversation Teaching content: Choosing a restaurant Reading 1

look at a customer satisfaction form and choose the three most important criteria for judging a good restaurant.Speaking

students ask each other about the last restaurant they visited using the criteria from the form

Reading 2

read an advertisement for Porters restaurant to find which criteria are mentioned.Speaking

discuss the suitability of the restaurant for particular occasions.Describe the most memorable restaurant they have been to.Unit 2 b Corporate Hospitality Teaching aims and requirements: To enable students to talk about corporate hospitality To raise awareness of formal versus informal language in letters To review language for making and dealing with invitations To practise writing a letter of acceptance Important and difficult points:

How to mix business with pleasure Teaching content: Mixing business with pleasure Speaking

read mini-profiles and choose suitable ways of entertaining corporate guests

Reading 1

scan an article about a course on business socialising to find ways of entertaining corporate guests.Match paragraph heasing with paragraphs and then match endings with sentence stems.Speaking

discuss the advantages and disadvantages of mixing business with pleasure.Arranging a company visit Reading 2

read a letter of invitation and decide what the invitation is for.And then read the letter again to answer true/false questions.Language focus

focus on the language of invitations: inviting/ offering/ thanking/ accepting/ declining.Writing

write a letter of a acceptance

Unit 3 a Ordering Goods Teaching aims and requirements: To enable students to talk about making and changing orders To raise awareness of clarity in writing and useful phrases for letter writing To parctise reading for specific information To practise writing short faxes To practise proof-reading Important and difficult points:

How to write short faxes Teaching content: Planing an order Speaking

discuss the qualities of a good supplier Reading 1

read a fax from the head office of a mail order company to a supplier and answer true/false questions Reading 2

read a badly organised fax about the order mentioned in the fax answer comprehension questions Writing

discuss ways of improving the calrity of the fax, then rewrite it.Discussing changes

Listening

listen to a conversation confirming details of an order.Listen again and note down funcitonal phrases.Then write formal written equivalents of these phrases.Language focus

match additional spoken and written functional phrases

Unit 3 b Cash Flow Teaching aims and requirements: To enable students to talk about day-to-day company finances To parctise reading for specific information To practise listening for specific information To practise note writing Important and difficult points:

The importance of cash flow Teaching content: Managing cash flow Speaking

brainstorm typical cash inflows and out flows at their company Reading

read a case study about a company with cash flow problems and answer some simple questions.then identigy the company’s cash inflows and outflows and complete a graph based on the company’s cash flow.Speaking

discuss reasons why small companies fail Improving cash flow Writing

read and respond to an e-mail to a consultant Listening

listen to a conversation with the consultant about early settlement discounts Language focus

focus on the use of conditionals 1 and 2 and look for examples in the tapescript Speaking

discuss ways of improving the company’s cash flow and their consequences.Unit 4 a Brand Power Teaching aims and requirements: To enable students to talk about brands and marketing To parctise reading for specific information To practise listening for gist and specific information Important and difficult points:

The power of brand Teaching content: Selling points

Speaking

say what brand they would buy for certain products and why Listening 1

listen to five short pieces and match reasons for buy products with the speakers Brandstretching

Reading 1

read an article and list ways in which supermarkets are stretching their brands.Speaking

discuss whether they would buy the products mentioned in the article Sainsbury’s bank Reading 2

read extracts from Sainsbury’s advertising leaflets and match them with financial products Speaking

discuss the advantages and disadvantages of buying several services from one provider

Unit 4 b Public Relations Teaching aims and requirements: To enable students to talk about PR To parctise reading for specific information To practise listening for specific information To practise writing a formal letter of invitation To enable students to describe their duties and responsibilities Important and difficult points:

How to organise a PR event Teaching content: What is public relations? Listening 1

sort duties into the responsibilities of the PR and Marketing Department.Students then listen to the PR Manager at Skoda describe her responsibilities Vocabulary

match verbs with phrases to list the PR Department’s duties and responsibilities Language focus

focus on language for describing duties and responsibilities Speaking

exchange informaiton about their own duties and responsibilites The benefits of good PR Listening 2

discuss how Skoda could have changed its image so dramatically.Students then listen to the Skoda Manager again and compare their answers.Speaking

discuss how they and the public see their own companies Organiding a PR event Reading

complete s schedule for organising a press launch Speaking

organise a press launch for a product of ther choice Writing

write a formal letter of invitation to the product launch

Unit 5 a Relocation Teaching aims and requirements: To enable students to talk about relocation To parctise reading for gist To practise listening for specific information To raise awareness of the features of report writing and practice writing reports To review comparative and language of similarity and difference Important and difficult points:

The reason for relocation Teaching content: Why do companies relocate? Speaking

discuss the reasons why companies relocate Reading 1

read a page from a brochure about relocating to Ireland and match paragraph headings with numbered paragraphs Language focus

focus on comparative and superlative forms Speaking

discuss the reasons given for relocating to Ireland and put them in order of importance for their company Arranging to relocate Speaking

discuss the reasons why people relocate and the arrangements they have to make Reading 2

read a report on a relocation company, Fenway Software, and tick the services which meet its needs Language focus

focus on the structure, layout and typical phrases used in reports Listening

listen to a conversation and tick the services a different relocation company offers

Unit 5 b New Premises Teaching aims and requirements: To enable students to talk about office space and facilities To practise listening for directions To practise letter writing

To review the language of suggesting Important and difficult points:

How to lease office space Teaching content: Finding the right location

Listening

listen to someone giving directions and mark an office site on a map Speaking

give each other directions Writing

write a letter requesting further information about office premises Reading

read an article about office location and match endings with sentence stems Leasing office space Speaking

allocate office space to management, staff and facilities in a company.Then discuss important considerations when choosing office sites.Unit 6 a Reporting Results Teaching aims and requirements: To enable students to talk about company performance To practise reading and listening for specific information To practise report writing

To review the language of change including cause and effect Important and difficult points:

How to describe the reporting results Teaching content: Measuring performance Speaking

discuss how companies measure performance and report results Listening

listen to a TV news report and pick out the performance indicators mentioned.Then listen again and answer comprehension question.Students listen once more and complete a graph.Vocabulary

scan the tapescript to find verbs/nouns describing change Speaking

do an information exchange activity in which they complete graphs/bar charts Annual reports

Reading

match sentences with extracts from the Chiarman’s Statement from annual reports Speaking

rank the extracts in terms of how positive the results are Vocabulary

skim the extracts for connectors of cause and effect and add alternatives Speaking

look at financial information about two companies and decide which company they would prefer to invest in

Writing

write a short report explaining their decision

Unit 6 b Environmental Report Teaching aims and requirements: To enable students to talk about the impact of business on the environment To practise listening for specific information To practise report writing

To review and practiselanguage of giving presentations Important and difficult points:

How to give presentations Teaching content: Assessing environmental impact Speaking

complete a questionnaire assessing the enviromental impact of each other’s companies.Students then think of three ways to reduce this impact Environmental performance Listening

listen to a presentation about ICI’s environmental record and answer multiple-choice questions Speaking

summarise the four main ICI initiatives and rank them.Students then discuss how companies can balance the interests of customers and shareholders with a commitment to the environment Language focus

focus on presentations including typical phrases for presenting

Speaking

work in groups to prepare a brief presentation using information about a chemical company’s environmental performance Writing

write a brief report on the company’s environmental performance.Unit 7 a Health and Safety Teaching aims and requirements: To enable students to talk about health and safety To practise listening for specific information To practise reading for gist and specific information To review the language of obligation Important and difficult points:

How to describe the injuries at work Teaching content: Injuries at work Speaking

discuss what kind of injuries can happen in an office Reading 1

match percentages with the frequency of certain types of office accident Speaking

discuss how they think sucn accidents happen and how they can be prevented Listening

listen to a conversation and complete an accident report form Language focus

focus on language of obligation/absence of obligation Speaking

talk about employers’ and employee’s health and safety obligations in the workplace How safe is your workplace? Reading 2

match paragraph headings with paragraphs in a brochure about risk assessment.Students then insert missing sentences into the same text.Speaking

assess features of their working environment and discuss how the three worst features could be improved

Unit 7 b Rights at Work Teaching aims and requirements: To enable students to talk about work-related and their legal implications To practise listening for gist To practise reading for gist and specific information To review passives Important and difficult points:

How to describe rights at work Teaching content: Know your rights Speaking

discuss statements about smoking in the workplace Reading

read a bulletin about an industrial tribunal on smoking and answer gist questions then true/false questions Speaking

discuss the decision of the industrial tribunal.Language focus

read the bulletin to find examples of passives and group them under functions they perform Writing

formulate a smoking policy for their office and write a memo informing staff of the policy Problems at work Listening

listen to five short pieces to identify which work problems are being talked about Speaking

decide if the dismissals mentioned on the cassette were fair.Then disscuss how they would deal with other work-related problems.Unit 8 a Business Expenses Teaching aims and requirements: To enable students to talk about expenses To practise listening for gist and specific information To practise reading for specific information To practise memo writing Important and difficult points:

How to claim business expenses Teaching content: Claiming expenses Speaking

discuss the expenses people typically incur on business trips Listening 1

listen to three telephone calls about expenses and complete forms Speaking

explain the system for claiming expenses in their company and discuss how it could be improved A new expenses claims system Reading

read a memo about a new expenses claims system and answer questions.Speaking

discuss the advantages/disadvantages of the system Listening 2

listen to five telephone messages and match them with the purpose of the calls Writing

write a short memo to staff concerning expenses Speaking

tell each other about feelings which might be experienced when claiming expenses

Unit 8 b Business Travel Teaching aims and requirements: To enable students to talk about air thravel To practise listening for gist

To practise reading for gist and specific information Important and difficult points:

Airline services Teaching content: Airline services Speaking

look at a list of airline services and agree on the top three services for business travellers Listening

listen to five short pieces to identify which airline services are being talked about

Speaking

discuss which airlines they have flown with and their feelings about the services offered No frills flying

Speaking

discuss differences between mainstream and low-cost airlines Reading 1

read an article and note the mainstream and low-cost airlines mentioned.The students think of a heading for each paragraphs then answer true/false questions based on the article Speaking

discuss how they see the future for mainstream and low-cost airlines Reading 2

read comments about flights with low-cost airlines and match seven statements with the appropriate comments Speaking

discuss their positive and negative experiences of air travel

Unit 9 a Flexible Benefits Teaching aims and requirements: To enable students to talk about employment benefits To practise listening for specific information To practise reading for gist and specific information Important and difficult points:

Know the flexible benefits Teaching content: Benefits

Speaking

discuss the benefits offered by their own companies Reading 1

read mini-profiles and suggest suitable benefits for the people described Speaking

discuss which of the listed benefits would attract them Hwo flexible benefits work Reading 2

read an explanation of the PricewaterhouseCoopers benefits system, Choices, and explain in what way it is flexible.Students then read the text again and answer true/false questions Speaking

discuss the importance of benefits when considering a job offer.The advantages of flexible benefits Readign 3

match five short extracts with benefits options Listening

listen to a PricewaterhouseCoopers manager talk about Choices and answer multiple-choice questions Speaking

complete a table listing the benefits of Choices for both employees and company.And then discuss what employment benefits their own companies could introduce and what effect they would have.Unit 9 b Staff Appraisal Teaching aims and requirements: To enable students to talk about appraisals To practise listening for gist

To practise reading for specific information Important and difficult points:

The problems of appraisal systems Teaching content: The role of appraisals Speaking

discuss the purpose of appraisals at their workplace then decide on the three most important reasons for appraisals Listening

listen to five short pieces about appraisals and match them with the main topic of each extract Speaking

discuss how to ensure the success of an appraisal before, during and after the interview.Monitoring performance Reading

read an article about staff appraisals and discuss the problems with some appraisal methods Writing

write an e-mail to managers about staff appraisals

Unit 10 a Marketing Disasters Teaching aims and requirements: To enable students to talk about marketing To practise listening for gist

To practise reading for specific information To practise asking for information To review conditonal 3 and other ways of expressing hindsight Important and difficult points:

How to express hindsight Teaching content: The marketing mix Speaking

discuss the four Ps of the marketing mix and how they apply to a package holiday Reading 1

match sentences with four paragraphs about marketing disasters Speaking

discuss how these marketing mistakes could have been avoided Promotions that failed Reading 2

read stories about three promotions that failed and decide how each story ended Speaking

ask the teacher YES/NO questions to find out what went wrong in each case Listening

listen to three people talking about the same stories and identify which each speakers is talking about

Languages focus

read the tapescript to find examples of conditional sentences.Focus on different ways of expressing hindsight Speaking

rank the stories from most to least avoidable then students tell their own stories of marketing disasters

Unit 10 b Going Global Teaching aims and requirements: To enable students to talk about entering foreign markets To practise listening for specific information To practise reading for specific information Important and difficult points:

How to choose the product to go global Teaching content: Choosing the right product Speaking

think of three globally successful products and why they are successful.Students put the products into a framework for analysing the suitability of products for globlisation.And then they put four Marriot hotel brands into the framework Reading

read a Marriot cast study and check their analysis of the brands Speaking

discuss globalisation issues raised by the text Entering the market Listening

listen to a consultant discuss different ways of entering a foreign market and answer multiple-choice comprehension questions.Students listen again and list the advantages/disadvantages of the various methods of market entry Speaking

discuss their company’s exports and how they entered foreign markets.Students play a board game based on entering a foreign market.

第四篇：BEC商务英语写作

BEC商务英语写作范文（1）

NOTICE OF OPPOSITION TO ZONING REQUEST

An application has been filed by [name of applicant] for a [variance，exception，special use permit] to permit [purpose for zoning request] at[address]in the City of[city]，County of [county]，State of[state]

The property in question is presently zoned for[zoning]，and the adjacent property is

[zoning]

As property owners in the area，the undersigned do hereby request that the pending application mentioned herein be denied by the [name of commission]on the following grounds：

[grounds for petition]

第五篇：剑桥商务英语(BEC)考试内容

剑桥商务英语（BEC）考试内容

总体内容：

考试分两个阶段进行。第一阶段为笔试，包括阅读、写作和听力，第二阶段为口试。考试时间分别为：BEC 初级 阅读、写作90分钟，听力约40分钟（含填写答题卡时间），口试12分钟；BEC 中级 阅读60分钟、写作45分钟、听力约40分钟（含填写答题卡时间）、口试14分钟；BEC 高级 阅读60分钟、写作70分钟、听力约40分钟（含填写答题卡时间）、口试16分钟。

如何划分等级：

剑桥商务英语分三个等级：初级，中级，高级。

BEC初级（BEC Preliminary）：难度相当于我国大学英语四级，就剑桥英语考试系列来说，它介于入门英语考试（Key English Test）和初级英语考试（Preliminary English Test）之间。

BEC中级（BEC Vantage）：介于我国大学英语四、六级之间，相当于剑桥第一证书英语考试（First Certificate in English）；

BEC高级（BEC Higher）：介于我国大学英语六级和英语专业八级之间，相当于剑桥熟练英语证书考试（Certificate of Proficiency in English）。

笔试考试内容：包括阅读、写作和听力。

阅读：阅读短篇消息、广告、论文、报告等不同文体材料，回答多项选择形式的阅读理解题;把图表或 字母与相应的描述连接起来；填空题：考核考生对文章结构的理解;填空题：考核考生对词汇及语法知 识掌握的准确性;改错。

写作：写短篇消息;写信函或报告。

听力：根据所听材料填补全文中所缺内容;把摘录和相应的主题或要点连接起来;根据对话、采访或报 告，回答多项选择形式的理解题。

口语考试内容：

BEC商务英语考试的内容基本固定，主要涉及建立和保持商务联络，如何讨论工作，如何制订计划、安排会议等。下面简要介绍一下：

1.关于建立和保持商务联络：

涉及问候；自我介绍；询问对方身份特征；表达喜恶；邀请；表达感谢和欣赏以及请求和提供帮助等。

2.关于谈论工作：

涉及：工作任务；公司情况；介绍产品；比较不同产品的性价；发表观点；提出、接受和拒绝建议；表达需要和要求等。

3.关于制定计划和安排工作方面：

主要涉及：商务会议召开的目的，议题，人选；商务会议日程安排；商务旅行预定饭店房间以及预定机票乘火车旅行等。

评分标准：

BEC的分数由听说读写四部分组成，各占总分的25%。每部分批评分标准不尽相同，比如说听力和阅读都是每道题为一个原始分，然后按照一定标准折算，比较复杂，在这里就不再赘述，这里以口语为例：评分标准测试依据发音、准确性、流利程度以及交流能力四个部分来判定。具体标准如下：

1.发音（包括声音大小、重音、语调、语气）

2.准确性（包括语法、用词及说话方式）

3.流利程度（包括语速、长短句搭配）

4.交流能力（包括独立性、灵活性以及对谈话方式的把握）

有关用书：

《新编剑桥商务英语学生用书（中级）（Pass Cambridge BEC Vantage Student book）（第二版）》，定价：43.00元；《新编剑桥商务英语（学生用带）（中级）（Pass Cambridge BEC Vantage）（第二版）》，定价：15.00元；《新编剑桥商务英语教师用书（中级）（Pass Cambridge BEC Vantage Teacher’s Guide）（第二版）》，定价：38.00元；《新编剑桥商务英语练习册（中级）（Pass Cambridge BEC Vantage Workbook）（第二版）》，定价：20.00元。