接机服务确认信

第一篇：接机服务确认信

接机服务确认信

亲爱的:

感谢您选择入住滨海喜来登酒店

我们已经为您安排了____________ 机场的接机服务._________(车型)在 年 月

费用是__________人民币 航班是:___________ 到达时间是:____________.等候费奥迪190一小时，别克290一小时，第一个小时免费

如果您取消(天津机场提前四小时通知我们,北京机场提前六时通知我们)如果您没有通知我们,我们将收取您全部的费用 如.果您有任何问题,您可以随时联系我们礼宾部 此致敬礼!

预定人: __________________________ 客人签字

:________________

日

第二篇：10 推荐人确认信

推荐人确认信

Dear Mr.Stone,Lucy Johnson was one of our staff during the period of Jan.2007-Jul.2010.She is an employee with a responsible personality and a spirit of teamwork.She had a very good performance in our company.We feel regret to lose Lucy, but we do sincerely wish her a brilliant future ahead of her.Best regards,Carol Mensen

Ms / Mrs.Mensen,Thanks for the confirmation letter.And thank you for being with Lucy in the past time, making her such an excellent staff.Now she's going to serve our company with what she learned from you.Thanks again.Sincerely yours,Ken Stone

Ms / Mrs.Mensen,Thanks for your letter.And thanks for the kind recommendation, we're glad to work with Lucy.Sincerely yours,Ken Stone

第三篇：接机英语

露西: Hi, you must be Mary? 嗨.你一定是玛丽? 玛丽: Yes.It's a pleasure to meet you.How was your flight? Shall we go? I've got a car waiting outside to take us to your hotel.是的.很高兴遇见你.旅程如何?我们可以走了吗?外面已经有辆小车等着接我们回旅馆了.露西: That'd be great.The flight was ok.Thanks for taking the time to meet me here.太好了.旅程还可以.谢谢抽出时间来这里接我.玛丽: No worries.Our company wants to make sure you have a pleasant trip.别担心.我们公司希望确保您旅途愉快.露西: I really appreciate it.我真的表示感激.玛丽: Everything has been organized for you.The accommodation, the transport and all the other little things you should need.一切都已经为您准备好了.住宿.运输和您可能需要的其它小事.露西: Does the conference begin tomorrow? 会议明天开始吗? 玛丽: Yes, there is a welcoming dinner tomorrow night.是的.明晚将有一个接风宴.露西: That's great.It gives me some time to rest and see some of this city.真棒.那我就有时间休息一下并且参观本市.玛丽: It's already been arranged, I will take you on a city tour tomorrow morning.这也已经安排好了.明天上午我会带您游览市容.A:May name is Benjamin liu.I’m from the Fuzhou E-fashion Electronic Company.I’m here to meet you.我是福州E时尚电子有限公司的本今明.刘。我是来着借你的。

B：Hi,Benjamin.Iam Michael Lee.Nice to meet you.你好本杰明，很高兴见到你。A：Nice to meet you ,too,Michael Lee.我也很高兴见到你,Michael Lee B：You can just call me Michael.你可以直接叫我Michael A:Ok,How are you,Michael.好的，你好吗Michael.B：Well,you know,it is a long trip.呃，你知道的，这的确是一个长途飞机。

A：We have a car an over there to take you to you hotel.那是我们送你到旅馆的专车 B：Oh,it is very nice。哦，你们的安排很不错

A:Yes,you can have a good rest in the hotel.嗯，你可以在宾馆好好休息。B:Thank you for your arrangement.谢谢你的安排。A：It is my pleasure.This way please.乐意为您效劳。这边请 B：Thank you.谢谢

A:This is our car.Please in.这是我们的车，请坐。B:Thank you.谢谢。补充：

A:This is the schedule we make for you.这是我们给你安排的日程计划表。

B:Well，thank you.It make my schedule clear.谢谢。这样我在这里的行程就清楚了 A：We also arrange a welcome party for you tonight.今晚我们为您准备了一场欢迎会 B:Wow,it sounds good.哇，那太棒了

A：You can have a good rest in the hotel and our driver will pick you up at six o'clock in the afternoo.你可以在宾馆里好好休息，我们司机会在下午6点来接你

B：Ok,thank you.I will come to the party on time.好的，谢谢，我会准时去的

A Taiwan businessman meets an American buyer at the airport.◆ Mr.Li: You must be Ms.Rogers from Chicago? ◆ Ms.Rogers : And you must be Mr.Li.Thank you for meeting me.◆ Mr.Li: It's my pleasure.Welcome to Taipei.◆ Ms.Rogers : It's good to be here.◆ Mr.Li: How was your flight? ◆ Ms.Rogers : Long, but quite comfortable.China Airlines treats its passengers well.◆ Mr.Li: Did you have any trouble clearing customs? ◆ Ms.Rogers : Oh no.They were quite quick and efficient.◆ Mr.Li: I've got a company car waiting.Would you like to go to your hotel to rest and freshen up? Then perhaps later on this afternoon we could start our business discussions.◆ Ms.Rogers : That sounds fine.How long will it take from the airport to the hotel? ◆ Mr.Li: About an hour, depending on traffic.◆ Ms.Rogers : Will I be meeting any other members of your company? ◆ Mr.Li: Perhaps you'd like to continue our discussions over dinner tonight.That would give some of our other staff members a chance to meet you.◆ Ms.Rogers : That sounds like a wonderful idea.实况练习英语对话2 ◆ A Taiwanese businessman sees an American businesswoman off at the airport.◆ Ms.Bronson: I checked at the ticket counter, and they say the plane will be on schedule.◆ Mr.Yi: Good.I hope you have a safe and comfortable trip.◆ Ms.Bronson: Thank you.It's been a pleasure doing business with you and your company.◆ Mr.Yi: I hope we'll continue working together in the future.◆ Ms.Bronson: I'm sure we will.I appreciate everything you've done personally to make my stay a pleasant one.◆ Mr.Yi: I've enjoyed your visit.◆ Ms.Bronson: Thank you again and goodbye.◆ Ms.Rogers: Oh no.They were quite quick and efficient.◆ Mr.Li : I've got a company car waiting.Would you like to go to your hotel to rest and freshen up? Then perhaps later on this afternoon we could start our business discussions.◆ Ms.Rogers: That sounds fine.How long will it take from the airport to the hotel? ◆ Mr.Li : About an hour, depending on traffic.◆ Ms.Rogers: Will I be meeting any other members of your company? ◆ Mr.Li : Perhaps you'd like to continue our discussions over dinner tonight.That would give some of our other staff members a chance to meet you.◆ Ms.Rogers: That sounds like a wonderful idea.赞

商贸英语实用口语对话:At the Airport 在机场接客户实况练习英语对话1 A Taiwan businessman meets an American buyer at the airport.Mr.Li: You must be Ms.Rogers from...fine.A: Let me help you with that suitcase.B: Thanks a lot.A: Shall we go, then? B: Yes, thank you for all your trouble.A: No trouble at all.This way, please.Dialogue B(A: Miss Ma, the...商贸英语实用对话 Unit16:At the Airport(16)At the Airport 实况练习1 A Taiwan businessman meets an American buyer at the airport.Mr.Li : You must be Ms.Rogers from Chicago?

第四篇：接机实用英语

一、自我介绍，职务，名片，介绍同行人员，欢迎

Excuse me，Sir.Are you Mr.White from New York?

Hi,I’m xx ,director of Sun Ya Beijing office, I’ve come to meet you.Here is my name card.Welcome to Beijing.Nice to meet you, And this is my secretary, Miss Wang.Wang: Glad to meet you.John: Glad to meet you, too.And this is my wife, Mary.Mary: How do you do!

Wang, Liu: How do you do!

Mr.Sun, I'd like you to meet Mr.Johnathan Mitchell, sales manager for Nortern Reflections of Canada.Mr.Mitchell, Mr.Steven Sun, general manager of Apex Trading.孙先生，让我为你介绍加拿大Northern Reflections的业务经理xx先生。xx先生,这是孙先生,Apex贸易公司的总经理。

It's very nice to finally meet you, Mr.Mitchellafter so many phone calls and faxes.I'd like you to have my business card.多次电话、传真往返之后,非常高兴终于见到您，Mitchell先生，请收下我的名片。

二、行李，引路，服务，询问旅途

Do you know where the baggage claim area is?

您知道行李认领处在哪儿吗？

How many pieces of Luggage do you have?

您有几件行李？

Liu: Have you got your luggage?

行李全了吗？

Wang: Let’s go this way, please.Our car is over there.请这边走，车在那边。

We're reserved rooms for you in Chinese Hotel.We'll drive you there.This way please.Shall we go to the hotel directly? We’ve booked a room for you at the BaiYun Hotel.是否直接去旅馆，已为您订好xx宾馆。

If all is ready，we’d better start for the hotel.如果一切都准备好了，我们最好动身去宾馆吧。

It's very considerate of you and your company.您想得真周到

A:You're welcome,We hope you could enjoy our arrangement.不客气，希望您对我们的安排顺心。

It's so fantastic.I hope we can have a successful cooperation this time.希望这次能同您合作。

I wish you a pleasant stay here.祝您在这儿过得愉快。

Wang: Here’s the car.Step in, please.车来了，请上车

Anyhow，it’s a long way to China，isn’t it? I think you must be very tired.不管怎样，远道来到中国，不是吗？我想您一定很累了。

Liu: There’s no arrangement tomorrow.Have a good rest and recover from the jet lag.明天没有安排，请好好休息，倒倒时差。

I've come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。

Liu: Thank you.If you have any problems on your life or business, please don’t hesitate to call me.如果有任何问题，请随时电话联系。

How’s your journey?

Did you have a pleasant trip?

旅途如何？

Is it your first time come to China?

这是您第一次来中国吗？

第五篇：机场接机服务的程序与标准

机场接机服务的程序与标准

1.准备工作

（1）定时从预订处取得需要接站的客人的名单（ExpectedArrivalList,EAL);

（2）掌握客人姓名、航班（车次）、到达时间、车辆要求及接待规格等情况；

（3）根据预定的航班、车次或船次时间提前做好接站准备，写好接站告示牌，安排好车辆，整理好仪容仪表，提前半小时至一小时到站等候；

（4）备好接机牌，正面刻有饭店的中、英文名称，反面是客人的姓名，牌子手把的长度在0.5米左右

2.到达机场迎接客人

（1）注意客人所乘航班、车（船）次到达站时间的变动，若有延误或取消，应及时准确通知饭店总台；

（2）站立在显眼位置举牌等候、主动问好、介绍自己、代表饭店欢迎客人；

（3）根据羽抵店客人名单予以确认；

（4）帮助客人搬运行李并确认行李数件，挂号行李牌，引领客人前往接站车前

3.送客人上车

(1)开车前10分钟应将客人送到开车地点，引导客人上车，协助客人将行李装上车；

(2)向客人道别，开车时站在车右方2米左右，微笑着挥手向客人道别；

(3)如果需要随车同行，在行车途中，可以根据具体情况，或简要介绍饭店的服务项目和城市风貌，或陪同客人聊天，或放音乐让客人自便；

(4)将客人接到饭店后，引领客人到总台办理入住手续，并询问客人是否需要提供离店服务，VIP客人到店后，请房务联系经理或大堂副理为客人办理入住手续

4.通知客人抵店信息

（1）

送站服务的程序与标准

1.店门恭候

（1）准确掌握VIP客人和其他需送站客人的锂电时间；

（2）确认所乘交通工具的航班（车次）和离站时间；

（3）主动安排好车辆，提前10分钟在饭店门口恭候客人

2.在路途中

(1)主动征求客人的意见

(2)陪同客人聊天，或放音乐让客人自便

3.机场送别

按时将客人送到机场、车站或码头、主动热情地向客人道别，并祝客人一路平安，使客人有亲戚感、惜别感

争取未预定客人的程序与标准

3.倾听回答

（1）热情、耐心的回答每一位客人的咨询

（2）认真倾听客人要求，恰当的提出建议供客人参考和选择；

（3）根据客人年龄、职业、身份等特点有针对性的介绍和推销饭店服务产品特色

4.办理手续

（1）及时、迅速的办理预定手续

（2）安排车辆，主动扶老携幼、提拿行李，引领客人上车，并通知饭店总台做好接待准备