高三英语作文专项练习投诉信

第一篇：高三英语作文专项练习投诉信

投诉信写作

在生活中，人们经常会遇到一些令人伤脑筋的事情，比如消费利益受损、正常生活和工作受到干扰等，此时写封投诉信不失为一个解决问题的办法。

投诉信通常包括以下几个方面的内容：说明投诉的原因并表示遗憾；实事求是地阐述问题发生的经过，切记不要夸大其词；指出问题引起的后果；提出批评及处理的意见或敦促对方采取措施，或者提出所希望的赔偿以及补救方式。组织提纲时要遵循“三步走”的写作规律：

第一段：表明来信所要投诉的问题，尽可能做到客观礼貌，给读信人留下好印象。应该记住读信人不一定就是错误的责任人，他的合作对事情的最终圆满解决有着非常重要的作用。

第二段：写明投诉的原因、问题的经过及产生的后果。可以说具体的理由，也可以说问题的具体体现方式。

第三段：提出解决方案，不需展开。这段应体现书信的礼貌原则，可以用类似“如果你能……，我将十分感激”这样的表达方式。还要注意做到公平、公正。

1．段首常用语：

(1)I am writing to make a complaint about…(2)I am most reluctant to complain，but…(3)One annoying aspect of your service is…(4)I have been pleased with your services for years，but now I feel very disappointed.(5)I would like to draw your attention to the problem/fault…(6)I am writing to inform you that I find…unsatisfactory.(7)I wish to express my dissatisfaction/disappointment about…(1)It would be highly appreciated if you could…(2)I believe you will take my complaints seriously and…(3)I hope you will give due attention to this matter.(4)I would like to get this matter settled by the end of this month.(5)I could not be more satisfied if you can kindly…(6)I would appreciate it very much if you could… Dear ______，I am ______(自我介绍).I feel bad to trouble you but I am afraid that I have to make a complaint about ______(抱怨的事情)．The reason for my dissatisfaction is ______(总体介绍).In the first place, ______(抱怨的第一个方面).In addition, ______(抱怨的第二个方面).Under these circumstances, I find it ______(感觉)to ______(抱怨的方面带来的后果)．

I appreciate it very much if you could ______(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限)． 2．段尾常用语： 3．投诉信格式模板：

Thank you for your consideration and I will be looking forward to your reply.Yours sincerely，Li Ming

【活学活用】

假定你是李华，学校广播站英语节目向全校学生征求英文稿件，请根据下面提示写一封1．我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收(overcharge)了两2．但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我3．我建议对这个女孩进行处罚，另外告诉她该如何对待客户。我希望她能正式向我道英文投诉信： 个国际长途费用。的话，另一方面她甚至说错误在我。歉。

注意：

1．此投诉信应写给中国电信公司(China telecom)服务经理。

2．信的开头与结尾已给出。

3．词数：100左右。

Dear Sir，I am writing to let you know the deplorable attitude of one of your staff members.______________________________________________

An early response will be appreciated.Sincerely yours，Li Hua

received my telephone bill for the previous month from you and thought there were some errors in calculation;I had been overcharged for two overseas calls.However, when I called your Complaints Department, the girl who answered my phone was very rude.For one thing she interrupted me continually, for another she even said that it was my own fault.Needless to say, such a way of dealing with customers is unacceptable.I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients.And I hope she can make a formal apology to me.

第二篇：英语作文投诉信

complaint

July 30,2013 Dear manager：

As a part-time employee，I feel sorry to trouble you.But I am afraid that I have to talk with you about my salary.I think there is a mistake about my pay for the work on summer holiday.It had promised that I would receive ＄2000 a month for this job.However ,I just got ＄1800 after a month hard work.I don’t know what happened.I always try my best to do the best one among those employees and never violate the company’s rules since I come here.Therefore I hope you can give me a reasonable explanation , otherwise you have to return me another ＄200.It would be appreciated that if you can deal with this within 3 days.Yours sincerely Li Ming

第三篇：英语作文——投诉信

投诉信： Dear sir/madam, I regret to have to complain about the quality problems of the cloth ordered from you company on 26th September.On checking the new cloth received, I find that one of the sleeves has heavily faded, and it is quite different from your sample one.Although it only costs two hundred yuan, I still give it back to you inspection and I shall be glad if you can let me know the cloth can be changed as I expect.I am looking forward to the new arrival of my cloth.Yours truly, mmm

第四篇：英语作文投诉信

I don’t like to trouble you but I’m afraid that I have to make a complaint about your bad delivery service.I’ve placed an order for two best-selling books the other day on your website.And they are expected to arrival three days ago.However, there still shows no sign of their arrival today, which did bring many inconveniences to me.A reading activity is being held nowadays in our class.And the books on your website are spoken highly of among my classmates and they are thought to be more original.That’s why I came to your website.Out of my expectation, it turned out to be real a disappointment.Because of the delay, I’m not able to fully involved in the class and it is embarrassing to attend the class without a proper book.It does bother me in some ways about my study.Besides, it also takes time to track the shipping status.What’s more, it spoils my trust in your website and it may also do harm to your fame.Could you please urge the express company to speed the delivery up? I do hope the delivery service of you can be much improved as soon as possible.Thank you for your time and kind consideration.I’d appreciate it if you could consider my complaint seriously.I’m looking forward to your reply.Wish your website development!

第五篇：英语作文 投诉信

Dear Sir or Madam，I am writing toyou formaking a complaint about the mobile phone that I purchased from your companyat the price of 5800 Yuan 5 months ago.It was lessthan a week after I used this phone that I found it turned off sometimes when I was using.I maintained it several times but it still didn’t work well.Turning offsometimes has affected my normal life which mademe lose all of my clients’ information.I’d like to get my refund or replace a new mobile phone.Thank you for your consideration.I’m looking forward to your reply.Yours sincerely

Corgi