第一篇：商务英语写作
商务书信开头和结尾常用句式
We received your letter of May15 in which you inquired about recent training programme conducted for our office personnel.我们收到了你们5月15号的来信，信中你们询问我们办公室人员最近的培训计划。We want to welcome you to the Hobby supplies family of satisfied customers.我们欢迎你们成为对Hobby Supplies满意的客户的一员。
Thank you very much for your order of March 17, #209, which arrived today.我们今天收到了你们3月17号的209号订单，非常感谢。
We were happy to receive your request to stock our Precision Watch Line.我们很高兴收到你们对系列“精确手表”的垂询。
We were sorry to hear that our #209 bicycle did not meet your expectations.很抱歉听说我们209号自行车没有令你们满意。
I’m the manager of … We’re one of the largest chains in the retail food industry with 432 stores and 45000 associates.我是某公司的经理。我们是最大的零售食品店之一，拥有432个商店和45000名雇员。I am writing to ask your help with an expensive problem faced by this company… 我写信想要求你们帮忙解决我们公司面临的一个重要问题„„ A client of yours,XXX suggested that I contact you to request a favor.我是你们的一个客户，XXX建议我和你们联系，请求帮助。I am glad to confirm that…
Further to our telephone conversation… 结尾用语：
Your prompt reply is eagerly awaited.We look forward to hearing from you.We should appreciate your early reply.Thank you for your kind cooperation in the matter.We assure you of our careful attention to your interests at all times.我方保证随时对你方利益给以足够的重视。We hope to hear from you soon.Call me if you have questions.Thank you for answering our questions as soon as possible.Best wishes for the success of your book.If you wish any further information in this area, I shall be happy to cooperate with you.询问信的常用句式
We shall be glad if you quote us your lowest price… If you can supply it at the same price as that..如果你能以和„„同样的价格供应„„ Please let us have information as to…
We should appreciate it very much if you could… We are pleased to get in touch with you… I am writing to inquire about…
We are a leading exporter of…and would like to establish business relations with you… We would like to know if you could… We would appreciate your paying… We are grateful to you for your… Would you please mail us…
I am writing about the possiblity of…
We learn from your representative office in Beijing that… 我们从你们在北京的代表处得知„„
Your company has been recommended to us by… „„把你们公司介绍给我们。
We are willing to establish trade relations with your company.You will be interested to hear that…
We are pleased to get in touch with you for the supply of… 回复询问信的常用句式： Thank you for your interest in..It’s a great pleasure of having your inquiry of… we are now sending… We are writing to confirm the supply of… We are pleased to inform you that… Enclosed is our… 随信附寄我们的„„
The brochure enclosed will… 随信附寄的小册子将„„
In order to give you some idea of… we have pleasure in… We find your price higher than… We are sorry to inform you that… 订货信的常用语句：
We find both quality and prices of… satisfactory and enclose our trial order for prompt supply.我们对„„的价格和质量都很满意，随信附寄我们的试订货，请几起交货。We accept your order on the terms of…
We shall be glad if you will send us the following goods as soon as possible.In reply to your order No.123 for… we are pleased to inform you that..We would like to order… 推销信常用语句：
Here is a chance to show how smart you are by wearing our new style dress.Have you ever tried…
Complete the form enclosed right away.If your… become damaged, just return it and we will… Why not escape city noises and enter the peace of… 索赔信常用语句：
I am writing for a replacement of…
We feel it necessary to inform you that… Upon inspection, it was found that…
On comparing the goods with the samples supplied, we were sorry to notice that… It is regrettable to see that…
After having the parcel examined we found that… 回复索赔信常用语句：
We were grateful to you for pointing out the incident and have arranged… As soon as we received your letter, we sent the replacement… Owing to an exceptionally busy season…
On going into the matter you mentioned, we find…
We were extremely sorry for the late delivery of… that is due to… 感谢信常用语句：
You have our sincere gratitude for…
We’re grateful for the entertaining and instructive evening you provided our marketing professionals.I sincerely appreciate your…
Thanks, Linda, to you and the other members of the department for… Without your participaton, work would have been lost.It’s my very good fortune to be able to count you as a friend.安慰信常用语句：
We are deeply saddened, Linda, to learn of the death of… I was grieved to hear of your sad news.I again feel deeply sorry for…
We were distressed to read in the China Daily this moring that… We are writing to send our deepest condolences over the death of… His unfortune passing away will definitely be a great loss to…
Thank you for your letter of sympathy over the big loss caused by…
第二篇：商务英语写作[模版]
七种常见类型
1.主动跟新买家建立联系
Dear Mr.Jones:
We understand from your information posted on Alibaba.com that you are in the market for textiles.We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles.We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present.You may also visit our online company
introduction atwhich includes our latest product line.Should any of these items be of interest to you, please let us know.We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to receiving your enquires soon.Sincerely,John Roberts
2.对新买家要求建立业务联系的回复
Dear Mr.Jones:
We have received your letter of 9th April showing your interest in our complete product information.Our product lines mainly include high quality textile products.To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list.You may also visit our online company introduction at Http:// which includes our latest product line.We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.Sincerely,3.向老客户介绍公司新的产品信息
Dear Mr.Jones:
We have refreshed our online catalog at Http://, and now it covers the latest new products, which are now available from stock.We believe that you will find some attractive additions to our product line.Once you have had time to study the supplement, please let us know if you would like to
take the matter further.We would be very happy to send samples to you for close inspection.We will keep you informed on our progress and look forward to hearing from you.Sincerely,4.回复对某个产品的查询
Dear Mr.Jones:
Thank you for your inquiry of 16 March.We are pleased to hear that you are interested in our product “toaster”.We've enclosed the photo and detailed information of the product for your reference:
Product: toaster
Specification: xxxxxxxxxxxxxxx
Package: 1pcs/box
Price: 10usd/pcs
Payment: L/C
For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%.Payment is to be made by irrevocable L/C at sight.We look forward to receiving your first order.Sincerely,5.无法提供对方查询中所要求的产品时
Dear Mr.Jones:
Thank you for your enquiry of 12 March cate 9 cable.We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$__ per meter FOB Shanghai, including your commission 2%.Please visit our catalog at http:// for more information on this item.If you find the product acceptable, please email us as soon as possible.Sincerely,6.查询对方公司的产品
Dear Sir or Madam:
We know that you are exporter of textile fabrics.We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items.Prices quoted should include insurance and freight to San Francisco.Sincerely,7.几种报盘
(a.)
Dear Mr.Jones:
We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports.Shipment is to be made within two months after receipt of your order payment by L/C payable by sight draft.Please note that we have quoted our most favorable price and are unable to entertain any counter offer.You may be aware that there has lately been a large demand for the above commodities.And such growing demand will likely result in increased prices.However you can secure these prices if you send us animmediate reply.Sincerely,(b.)
Dear Mr.Jones:
We thank you for your letter dated April 8 inquiring about our leather handbags.As requested, we take pleasure in offering you, subject to our final confirmation, 300 dozen deerskin handbags style No.MS190 at $124.00 per dozen CIF Hamburg.Shipment will be effected within 20 days after receipt of the relevant L/C issued by your first class bank in our favor upon signing Sales Contract.We are manufacturing various kinds of leather purses and waist belts for
exportation, and enclosed a brochure of products for your reference.We hope some of them meet your taste and needs.If we can be of any further help, please feel free to let us know.Customers’ inquiries are always meet with our careful attention.Sincerely,(c.)
Re: SWC Sugar
Dear Sirs,We are in receipt of your letter of July 17, 2002 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product.To comply with your request, we are offering you the following:
1.Commodity: Qingdao Superior White Crystal Sugar.2.Packing: To be packed in new gunny bag of 100kgs.each.3.Quantity: Ten thousand（10000）metric tons.4.Price: US dollars one hundred and five（US$105.00）per metric ton, Fob Qingdao.5.Payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through A1 bank in Qingdao and to be drawn at sight.6.Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct.Please note that we do not have much ready stock on hand.Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.We are awaiting your reply.Sincerely,
第三篇：商务英语写作
向进军2011级B班20112513486
Dear sir ,Thank you very much for your interest in our products.You wrote to the right kitchen range hood manufacturer.Ours is one of the largest company in the northwest of China.The company has taken a five-year-long quality guarantee , longer than that of most other manufacturers.With a long history and high reliability , this company has established a good reputation at home and abroad.Our products are always very popular in Europe and China.With your help ,we are hoping to penetrate the huge market in America.We have enclosed a catalogue of all the specifications and varieties of our products.We are awaiting the opportunity of cooperating with you.Yours faithfully ,JocelynSales manager
第四篇：商务英语写作
A: You must be Ms.Lee from the United States?
B: That’s right.I’ m Lee Junru.You are...?
A: My name is Zhang Guiyang.I’m from the Sunshine Corporation.I’m pleased to meet you.Welcome to Fuzhou.B: Nice to meet you, too.Thanks for coming to the airport to meet me.A: That’s my pleasure.My manager, Mr.Wang has sent me to meet you here.He felt sorry he could’t come himself.He is at a meet right now.B: It’s OK.Thank you very much.Where are we heading now?
A: We’ re going to accompany you to the Fuzhou Friendship Hotel.Is the luggage all here, Ms.Lee? The car is just out there in the parking lot.B: Oh, thank you.Well I can handle this handbag myself.A: OK, this way, please.A: Here is our car.Let me put the luggage into the trunk.B: Thanks.A: Please get on, Ms.Lee.B: Thanks.A: Off we go.How’s your flight, Ms.Lee?
B: Fine, I got on the plane at New York, and it took about 1 hours to get here.But is was a smooth flight.A: That was really kind of long in the airplane.Wasn’t it? I hope you’ll feel rested after a right of good sleep.B: Thank you.What is the weather like here, today?
A: Fair and sunny today with gentle breeze.As I know, Ms.Lee, you’ re been to Fuzhou for a couple of times.B: It’s true.I travel so much and visit Fuzhou once a year?
A:How do you like it here.B:well, I like it a lot.Fuzhou is really a fantastics place.There are many interested places to visit.I hope I can visit once again.A:I hope you can enjoy your stay here.It’s nice to have a look around.B:Yes that must be very interesting.Hope we will have the time.A:I think you must be tired, why don’t you take a break.I wake you up in to the hotel.B:Than’s great.Thank you.
第五篇：商务英语写作
Dear Sirs,This is to introduce ourselves as the largest down Apparel Company in China.Our company--Bosideng International Holdings Limited—was established in 1976, locating in Bosideng industrial zone, Changshu City, Jiangsu province.We have been specialized in developing and producing all kinds of down apparel.Bosideng International Holdings Limited has been researching and producing many kinds of down apparel for 30 years.There are six brands of the our company including “Bosideng”, “Snow Flying”, “Combo”, “Bengen”, “Slim” and “shangyu”.Through these brands, we offer a wide range of down apparel products.The customer can order our products both in our website and through the phone, and then ,we would like to give them satisifying in one week.“Bosideng” was the leading down apparel brand in China for 17 consecutive years from 1995 to 2011.As a leader in China down apparel industry, for 16 consecutive years, the latest fashionable FallWinter apparel trends to the world on behalf of China at the “China International Clothing and Accessories Fair”
We would be pleased to receive your any kinds of down apparel.If you have any questions, please contact us.Our telephone number is 86-512-52532888.We look forward to your positive reply.Very truly yours.18100619 陆浩杰18100634蔡耀
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