第一篇：《电子邮件E-MAIL》教学设计
《电子邮件E-MAIL》教学设计
一、教材分析
《电子邮件》是中等职业学校一年级计算机应用专业的《计算机应用基础》这门课程第3单元的内容。在此之前，学生已经学习了上网冲浪的基本技巧，对网络有了一定的认识，本节内容可以帮助学生进一步学会借助信息技术手段解决实际生活问题，促进师与生、生与生之间的交流合作。
二、教学目标
1、知识目标：
（1）学会申请免费的电子邮箱；
（2）掌握Web方式下发送、收取电子邮件的方法；
2、能力目标：
（1）培养学生能够选择合适的网络工具传递信息、交流思想、解决问题；（2）自主学习、协同合作、探索新知的能力。
（3）培养学生观察问题、分析问题和解决问题的能力。
3、情感目标：
提高学生的信息素养，促进人与人之间的交流与合作，培养学生学习、使用因特网的兴趣和意识。
三、教学难点、重点
重点：
1、申请免费邮箱；
2、Web方式下发送、收取电子邮件； 难点：发送带附件的邮件 四:教学准备：
我自制了教学课件，本节课的对象是中职一年级的学生，在此之前，他们已经学习了网上冲浪的一些基本知识与技巧，有了一定的操作能力；并且这个年龄段的学生具有活泼、好动、喜欢交流的特点，通过本节课的学习，为他们搭建了一个很好的交流与勾通的空间。考虑到本节课内容需连接因特网，所以本节课安排到多媒体网络机房上课，从而保证了每个同学都可以在极短的时间在实践中掌握电子邮件的应用。
五、教学方法
本着“教为主导、学为主体、练为主线”的原则，我采用了基于网络环境下“任务驱动，强化实践”的教学模式，充分利用电子教室屏幕广播功能实时演示、讲述；鼓励学生在实践过程中遇到的问题可进行小组讨论的形式寻求帮助，既掌握了知识的学习，又增强了交流和协同工作的能力。同时根据不同学生的接受能力不同，设置不同层次、难度的练习，既保证大部分同学都掌握本节课内容，又给操作好，接受能力高的同学进一步发展的空间。
六、教学过程
（一）导入
1、课件播放张家界怡人的风景图片 师：下面请同学们看一段视频。
师：刚刚我们看到的是我省著名的旅游风景区张家界的风景图片。美不美？
生：美！。
师：大家想不想要几张慢慢的去欣赏呀？ 生：要„„ 师：照片现已保存在我的计算机上，怎么样给你们呢？不可能到照相馆去洗给你们吧？那成本太大又要花很长时间，不现实。前面我们学习的计算机网络的功能——数据通信和资源共享。
生：怎么样才能共享到呢？ 师：今天我们就来学习利用INTERNET网实现数据通信和资源共享一种手段——电子邮件。
（二）新课教学
1、教师讲解电子邮件的基础知识。
（1）什么是电子邮件（播放课件，让学生了解电子邮件的概念）（2）电子邮件的优点。（课件出示）
2、了解电子邮件的格式。（课件出示）师：电子邮箱的地址有固定的格式，它有两部分组成，中间用“@”隔开，如：wansoff@163.com。其中“@”读“at”，表示“在”的意思，“@”前面的“wansoff”是自己取得用户名或者是邮箱名，用来标识用户，“@”后面的“163.com”是用来存放电子邮件的服务器的名字。邮件服务器就是用来为你提供电子邮箱，同时提供接收和发送邮件服务器的计算机。
3、教师讲解示范如何申请弟子邮箱。
师：刚才我们了解到了电子邮件的优点，同学们是不是想马上就拥有自己的邮箱呢？ 生：想。
师：接下来就请同学们认真观年电子邮邮箱的申请过程。（课件出示）在课件播放完后讲解注意事项：（课件出示）
4、学生自己注册申请电子邮箱，教师巡视指导。
师：下面我介绍几个提免费电子邮箱服务的网站（课件出示）
5、电子邮件的工作方式（课件出示）
6、如何收发送电子邮件。课件演示如何发送和接收电子邮件。
师：通过刚才的申请，我们很多同学都拥有了自己的邮箱，下面我们就可以发送和接收自己的邮件了。
（1）登录电子邮箱：
申请成功了，赶快登录，认识一下我们的邮箱吧：
在这一部分，引导学生认识邮箱整体布局，学会查看邮箱使用情况，知道自己邮箱的容量，已使用情况。（教师巡视指导）
（2）收邮件：
现在，我们的邮箱当中已经有系统发给我们的第一封邮件，同学们现在看一下吧：学生打开收件箱，点击主题，浏览第一封邮件。在这里，引导学生去观察总结在一封邮件中包含了哪些关键信息？（教师巡视指导）
以上几部分内容都比较简单直观，教师只进行简单引导，学生自主探索，相互探讨、帮助即可。
（3）发邮件
①在学生察看了第一封邮件后，向学生提出第一个任务：在同学们收到的第一封邮件当中，老师告诉了你们老师的邮箱地址，老师希望能很快收到同学们的邮件，告诉老师你的姓
名和组号，你能满足老师这个要求吗？大家先互相讨论一下我们该如何来写新邮件呢？新邮件中有哪些内容是必须填写的呢？
学生讨论之后，播放电子邮件发送的教学视频（课件出示）并重点强调新邮件当中的几个重要元素：
收件人地址：输入一定要准确； 主题：要清晰明了；
正文内容：就如我们平时写信，最好有称呼、有内容、有落款； 演示完成后，学生动手发送第一封邮件到我的信箱。（课件出示）
②在收到学生发送的邮件后，给出第二个任务：老师已经收到了很多同学发来的邮件，现在同学们可以互相交换一下邮箱地址，用电子邮件与你的同学、朋友交流一下吧。这个练习主要是为了给学生一定的交流勾通时间，同时等待一下操作较慢的同学。
③发电子邮件是不是很简单？大家知道吗，其实电子邮件可一信多发,且不仅仅可以传递文本信息，还可以通过“附件”传送文件、声音、图形、图像、动画等多媒体信息,怎样一信多发和带文件发送呢(课件出示)小结：我们要将同一个邮件一次发给多个人，可以在收件人中输入多个邮箱地址，不同地址间用“，”或“；”分隔；引导学生观察、使用新邮件页面的“附件”项传递保存在计算机中的文件，并适时点拨：我们一次可以添加多个附件，但是要注意附件不要过大。
布置作业(课件展示)
七、课后小节：
今天这节课我们共同学习了收发电子邮件。电子邮件是传递信息的桥梁，平时同学之间，亲戚朋友之间都可以利用电子邮件进行交流。
八、布置课后作业：
给自己的爸爸妈妈发一封邮件，表达自己的感激之情
教学笔记：发邮件部分为本节课的重点，是每个学生都应该掌握的内容，这部分主要采用教师引导、任务驱动、学生探索、屏幕演示的方法，力求使学生尽快尽好掌握此部分内容。实践活动中的内容放手给学生自己探索解决，学生以分组的形式，可以互相讨论，互相帮助，老师巡视指导，对提出的问题给予个别指导。实践活动中的内容不要求每个学生都能全部掌握，视学生的情况而定。
第二篇：Email电子邮件营销方案
Email电子邮件营销方案
电子邮件营销（也称为Email营销或者EDM）广泛应用于新客户的获取、客户价值的提升、客户忠诚度的维护等客户生命周期的各个阶段，可以发送促销信息、销售目录、新闻列表、市场调查、市场推广活动信息等。
根据《中国互联网络发展状况统计报告》，在用户经常使用的网络服务中，电子邮箱以92.6%的比例高居榜首，可以预见Email营销前景可观。但很多企业对于电子邮件营销的理解往往停留为简单的“名单+发送”，没有对邮箱地址进行分类，没有对邮件内容和主题进行统一规划，也没有采集营销数据和深度挖掘数据，等等。
那么企业如何实施有效的电子邮件营销呢？
一、建立邮件列表数据库
公司积累的客户资料：包括通过公司网站注册、邮件列表订阅、线下业务往来，等。
数据库租赁：市场上有不少开展这项业务的数据租赁公司，也可以和相关网站合作，选定几家与自身目标客户重合度高的，在业内有一定知名度的咨询网站，他们往往有着大量的用户数据资源。
采用特定程序，在网络上爬取邮箱地址：这种方法几乎无成本投入，然效果也是最差的，因为无法界定爬取来的数据的有效性和真实性。
企业应当树立起构建企业用户数据库的理念，争取让第一种来源的数据资源加大在邮件列表库中的比重，并逐渐丰富完善用户行为以及喜好的营销数据库。由于邮件列表数据库具有高度的目标针对性及忠诚度，这决定了邮件列表是企业最珍贵的无形资产之一。
二、明确Email营销目的Email营销的目的要与企业的营销战略一致。在开展邮件营销活动前，考虑前后活动之间的关系。是为了推广品牌形象，还是具体的产品和服务，还是维护客户关系，还是拓展新客户？这是一个相对独立的邮件营销活动？或者是一个长期网络营销活动的一个组成部分？定义好活动的目的性，为整体网络营销提供有力的保障。
并且需要为此次Emai营销制定合理的营销指标：如点击转化率是多少？ ROI 是多少？此次活动在整体市场活动中的期望效果？
三、选取Email营销平台
专业级的邮件平台（数据营销）公司：设有专业的邮件发送平台，发送速度快，可以实现每小时几千封到几十万封的发送速度。同时与主要的邮件服务提供商（ISP）签订协议，对于此平台来的邮件予以放行，所以，通过这类平台发送的邮件，到达率可以保持比较高的水平。
小型邮件发送公司：主要集中在本土EDM服务商。他们往往拥有几台服务器，几个IP地址，几个人，靠着这几台服务器大量发送邮件。这种公司发送邮件的成本非常低廉，往往几百元钱就可
以发送数百万邮件，但很容易导致你的域名和IP被列入黑名单，影响公司业务正常运营。
网络上流传的邮件群发软件：基本的原理是通过软件，定时批量发送邮件。如果发送邮件频率太频繁，也很容易导致域名和IP被列入黑名单，第三方邮件服务器也可能限制你的发送频率。后两种EDM营销平台无法实现邮件的个性化定制、很难实现营销效果的监测和分析。当然，大型公司自己可以开发自身Email发送平台和营销数据分析平台，减少邮件列表泄露的风险，但较第一种方式少了与邮件服务商良好公共关系，邮件到达率会有所降低。
四、设计邮件内容
邮件内容的设计遵循AIDA（Attention 注意点, Interest 兴趣点, Desire 期望点, Action 行动点）原理。
标题：一个好的标题，有助于引起接收者的兴趣，点击打开你的邮件。而不合适的标题，可能导致接收者直接删除邮件。并且邮件标题中出现￥，$，发票等明显带有广告性质特指时，内容时容易触发垃圾邮件过滤器。
邮件主体：在内容的编排上，要考虑客户体验。页首，预览面板，隐私政策/条款，退订口，版权申明等。这里注意许可式邮件需要有退订功能。另外，营销邮件应该是互动的，客户不仅能够阅读邮件，并且可以通过社交网络按钮推荐给自己的好友。个性化的、触发性的、互动的营销邮件能够在点击率和销售上产生惊人的效果。
检查邮件HTML是否合乎规范；是否能在图片未显示状态下准确表述邮件信息。
五、实施邮件投放
筛选邮件列表数据库，为活动选择合适的受众群体，提高Email营销的转化率。完善的邮件列表数据库记录了用户的偏好以及行为等指标，通过这些数据挖掘设置，将选定的个人特征选项提交给邮件组，与数据库进行对比，获得符合条件的邮箱用户数。确定投放时间，投放规模，测试，完成投放。在此过程中对邮件营销内容作A/B测试，不断优化邮件投放效果。
六、分析邮件营销效果 到达率：显示邮件已进入用户邮箱的比例，是成功完成最终转化的第一步，是根本性的指标。到达率公式为：实际到达用户收件箱/发送数量 ×100%。如果是用户邮箱不存在以及类似的硬弹回则可以从发送列表中直接移除；如果是邮箱已满等软弹回，那么可以再发送3-4次，始终弹回时再从发送列表中移除。
打开率：是转化的关键。收件人会在看到一封邮件后，在5秒钟内甚至更少来判断是否立即打开，稍后打开，不打开戒者删除。发件人姓名、发件人邮件地址、标题、上一次收到发件人邮件是主要影响因素。品牌价值和客户认知度这时候会起决定性作用。 点击率：可以通过跟踪用户点击行为来实现。点击率的高低，取决于整体设计风格，活动力度，用户需求，以及邮件着陆页面的内容和设计等因素。电子邮件的点击率是更为精准的测量Email营销效果的指标。
转化率：转化是邮件发送的目的。内容型网站，忠实用户是核心价值，把搜索引擎用户转变为忠实用户就是最终目的；SNS网站，注册用户是核心价值，让用户来你平台注册、活动就是最终目的；如果你做电子商务网站，卖东西就是核心价值，把东西卖给顾客就是你要达到的目的。
ROI：投资回报率是衡量Email营销效果的重要指标。保持ROI在一定范围内，过高或者过低都需要及时调整Email营销方案。Email营销使营销者可以和顾客建立并保持一对一的关系，能够提高顾客的忠诚度，实现品牌的高效率且精准的传播。随着电子邮件市场逐步规范化，越来越多的企业将意识到Email营销为企业带来的益处。
第三篇：Email英语电子邮件写作资料整理（xiexiebang推荐）
英语电子邮件写作资料整理
英语电子邮件如何写 a1内容 a2结构 常用词汇
b1.Know your email terms b2.其它缩写：跟老外邮件交流中常会见到的英语缩写词汇
常用例句 c1.外企必备：英文电子邮件高频句 c2.商务英语函电的 20个常用句型
范文 d1.英文书信范文精选 d2.英文书信范文 2 d3.外贸业务全套英文邮件范文
A 英文邮件如何写
a1 内容
从问候开始
用问候语开始邮件内容非常重要，例如“Dear Lillian,”。根据你与收件人的关系亲近与否，你可能选择使用他们的姓氏来称呼他们而不是直呼其名，例如“Dear Mrs.Price,”。如果关系比较亲密的话，你就可以说，“Hi Kelly,”如果你和公司联系，而不是个人，你就可以写“To Whom It May Concern:” 感谢收件人如果你在回复客户的询问，你应该以感谢开头。例如，如果有客户想了解你的公司，你就可以说，“Thank you for contacting ABC Company.”如果此人已经回复过你的一封邮件了，那就一定要说，“Thank you for your prompt reply.”或是“Thanks forgettingbackto me.”如果你可以找到任何机会那一定要谢谢收信人。这样对方就会感到比较舒服，而且显得更礼貌。表明你的意图
然后，如果是你主动写电子邮件给别人的话，那就不可能再写什么感谢的字句了。那就以你写此邮件的目的开头。例如，“I am writing to enquire about„”或是“I am writing in reference to „”在电子邮件开头澄清你的来意非常重要，这样才能更好的引出邮件的主要内容。记得要注意语法，拼写和标点符号，保持句子简短明了并句意前后一致。结束语
在你结束邮件之前，再次感谢收信人并加上些礼貌语结尾。你可以 “Thank you for your patience and cooperation.”或 “Thank you for your consideration.”开始接着写，“If you have any questions or concerns,don't hesitateto let me know.”及“I look forward to hearing from you.” 结束
最后是写上合适的结尾并附上你的名字。“Best regards,” “Sincerely,”及“Thank you,”都很规范化。最好不要用“Best wishes,”或“Cheers,”类的词因为这些词都常用在非正式的私人邮件中。最后，在你发送邮件之前，最好再读一遍你的内容并检查其中有没有任何的拼写错
误，这样就能保证你发出的是一封真正完美的邮件！
结构
地址栏的写法：
地址栏（To）电子邮件的地址，包括写信人地址、收信人地址、抄送收信人地址、密送收信人地址，这四部分无需填写繁杂的邮政地址，只需填入相应的电子邮件地址即可，而且并非每一项都要填，若收信人只有一个，就不需填写其他收信人的电子邮件地址，处理比一般信件要简单得多。主题摘要的写法：
主题摘要栏（Subject）邮件的标题应当简洁明了。邮件标题是邮件主要内容的浓缩，是读者浏览信箱时决定是否阅读该邮件的根据。简洁明了的主题内容可起到索引的作用，便于收件者以后在大量的邮件中查出相关的邮件。邮件标题选择的合适与否将影响到读者处理信件的效率。因此，为了确保收信人能及时阅读邮件，邮件的标题不仅要引人注目，而且应该言简意赅。另外，标题应该用名词短语或动名词短语，如：“Your Meeting in California”，“Your Order”，“Mrs.Jones”，“weekly Sales Meeting”，“广告”等标题都信息明确、一目了然。称呼（salutation）
商务英文电子邮件通常用较正式的称呼，如：Dear+对方的姓氏，有时可以省去 Dear，直呼对方的名或姓，或者用随意的称呼，如：“Hi，Johnson”，“Hi，Davis”等。若不能确定收件人是哪一位，可用这样的表达，如：“Dear Sirs”，“Dear Madam or Sir”或“To whom it may concern”等。正文部分的写法：
正文部分（body）涉外商务电子邮件的正文书写格式绝大多数采用齐头式。齐头式是指正文中各部分都从每行的左边开始，这种格式便于打字和节省时间，提高工作效率。正文是电子邮件的主要部分，大多把话题分成几个小主题，每个小主题一段，每段一般只有一两句话，正文由两三个或三四个简短的段落构成。敬意结尾（complimentary closing）
结尾常用敬语，表示客套和礼节，措辞应恰当。通常用“Best Regards”，“Best Wishes”，或使用 “Good day to you！”等表示美好祝愿的词组作为敬意结尾，使得电子邮件更趋向随意体（casual style）。
签名（signature）通常是寄件者在信函的敬意结尾下面写上自己的姓名。因为电子邮件是在电脑上打出来的，所以不能像传统的外贸信函那样可用手签。
附件（Enclosure）电子邮件中如果带有与邮件内容相关的附件，可用 word、excel等软件编写成文件报表或扫描各种形式发票、定单或报价单等，并在邮件中说明具体文件的名称及份数等，以便对方确认。附言（Postscript）
打好邮件后，若发现需要补充某些内容，可在签名下方注明 P.S.再附上补充的内容。但补充的内容不宜太多，常常是一两句话。若补充的内容很多，则需另写一封邮件，以免喧宾夺主。
英语电子邮件中的常用词汇
b1.Know your email terms
英语电子邮件发送程序有很多的缩写，如果你不知道意思的话，你给老板要求加薪水的邮件就可能发给了整个办公室！
“Reply to all”表示你的邮件将发送给每一个收到原始邮件的人。在邮件的地址栏内，“cc”(carbon copy)部分是指邮件发给你指定的人，而“bcc”部分你可以悄悄的发送邮件而不让其他的人知道–b的意思是“blind”（掩藏的）。如果有人要你“forward”一封邮件，他们意思是要你通过转发的功能发送邮件，有时侯简写成 “fw.” 比较常见的缩写如下：
缩写 原文 意思
AOB Any other business 其他事 ASAP As soon as possible 尽快 BCC blind carbon copy 密送 BTW By the way 顺便提一下 CC Carbon copy 抄送 Conf.Confidential 机密 IOW In other words 换句话说 Pls.Please 请 PS Postscript 附言
WRT With regard to 关于
b2.其它缩写：跟老外邮件交流中常会见到的英语缩写词汇 = to/too 2Bornot2B =To beornottobe 4 = for 4ever = forever A：
ASL = Age/Sex/Location AFAIC = As FarAs I’mConcerned AFAIK = As Far As I Know AFK = Away From Keyboard AIAMU = AndI’m A Monkey’sUncle AISI = As ISeeIt AKA = Also Known As AMBW =AllMy BestWishes ANFAWFOWS = And Now For A Word Word From Our Web Sponsor AOTS = All Of The Sudden ASAFP = As Soon As “Friggin” Possible ASAP = As Soon As Possible ATST = At The Same Time AWGTHTGTTA =AreWeGoingToHaveToGo ThroughThisAgain AWGTHTGTTSA =AreWeGoingToHaveToGoThroughThisShAgain AYSOS =AreYou StupidOrSomething B：
B4 = Before B4N = Bye For Now BBFBBM = Body By Fisher, Brains by Mattel BBIAB = BeBackIn A Bit BBIAF = Be Back In A Few BBL = Be Back Later BBN = Bye Bye Now BCNU = Be Seein’ You BF = Boyfriend BFD = BigFingDeal
BFN = Bye For Now BHOF = Bald Headed Old Fart BIF = Basis In Fact BITD = Back In The Day Biz = Business BM = ByteMe BMOTA = Byte Me On The Ass BNF = BigNameFan BOHICA = BendOver HereItComesAgain BR = Bathroom BRB = Be Right Back BRT = BeRightThere BS =BigSmile BT = Byte This BTDT = Been There Done That BTSOOM = Beats The Sh Out Of Me BTW = By The Way BTWBO = BeThereWithBellsOn BWDIK = But What Do I Know? BWO = Black,WhiteorOther C：
Cam = Web Camera CIAO = Goodbye(in Italian)CID = Consider It Done CIO = Check It Out CIS = CompuServeInformationService CMF = Count My Fingers Cof$ = Church of Scientology CRAFT = Can’tRemember A FingThing CRAWS = Can’tRememberAnythingWorth A Sh CSL = Can’t Stop Laughing CTC = Choaking The Chicken CU = SeeYou CUL/CYL/CUL8R = See You Later CWYL = Chat With You Later CYA = Cover Your Ass
D：
DBEYR = Don’t BelieveEverythingYouRead DD = Due Diligence DDD = DirectDistanceDial DETI = Don’t Even ThinkIt DGT = Don’t Go There DHYB = Don’t Hold Your Breath DIIK = Damned If I Known DILLIGAD =Do ILook LikeIGive Adamn DILLIGAS =Do ILook LikeIGive ASh DKDC = Don’t Know Don’t Care DL = Download DLTM = Don’t Lie To Me DQYDJ = Don’tQuitYou’reDayJob DRIB = Don’t Read If Busy DS = Dunce Smiley DYSTSOTT =DidYouSeeTheSizeOfThatThing E：
EG = Evil Grin EOM = End Of Message ESO = Equipment Smarter than Operator F：
F2F/FTF = Face To Face FAQ = FrequentlyAsked Question FBKS = Failure Between Keyboard and Seat FE = ForExample/FatalError FF&PN = Fresh Fields And Pastures New FOAF = Friend Of A Friend FTASB = FasterThan A SpeedingBullet FT = Faint FTL = Faster Than Light FTTB = For The Time Being FUBAR = Fed Up Beyond All Recognition FUBB = Fed Up Beyond Belief 8
FUD =(Spreading)Fear,Uncertainty,andDisinformation FWIW = For What It’s Worth FYA = For Your Amusement FYI = For Your Information FYM = For Your Misinformation G：
G2G = GotToGo G8T/GR8 = Great GAL = Get A Life GDGD = Good,Good GF = girlfriend GG = Good Game/Gotta Go GIGO = Garbage In,Garbage Out GIWIST = Gee, I Wish I’d Said That GL = Good Luck GLYASDI = God Loves You And So Do I GMTA = GreatMindsThinkAlike GNBLFY =GotNothingButLoveForYou GR&D = GrinningRunningAnd Ducking GRRRR = “Growling” GSOAS = Go Sit On A Snake GTG =GotToGo GTGB = Got To Go, Bye GTGP = Got To Go Pee GTH = Go To Hell GTSY = GladTo SeeYa GYPO = Get Your Pants OffBE A QUEEN.H：
HAGO = Have A Good One HAK = Hugs And Kisses HB = Hurry Back HD = Hold HHO1/2K = Ha Ha, Only Half Kidding HHOK =HaHa,OnlyKidding HIOOC = Help!I’m OutOf Coffee
Howz = How is HTH = HopeThis(That)Helps HUA = Heads Up Ace HUYA = HeadUp You’rea I：
IAC = In Any Case IAE = In Any Event IANAC = I Am Not A Crook IANAL = I Am Not A Lawyer IBT = InBetween Technology IBTD = I Beg To Differ IC = I See/In Character IDGAF = IDon’tGive A F IDGI = I Don’t Get It IDK = I Don’t Know IDKY = IDon’tKnowYou IDST = I Didn’t Say That IDTS =IDon’t ThinkSo IFAB = I Found A Bug IFU = IFed Up IGGP = I Gotta Go Pee IIIO = Intel Inside, Idiot Outside IIMAD = IfItMakes An(y)Difference IIRC = If I Remember Correctly IIWM = If It Were Me ILICISCOMK =ILaughed,ICried,ISpat/SpiltCoffee/Crumbs/CokeOnMy Keyboard ILY = I Love You IMHO = InMy HumbleOpinion IMNSHO = InMyNot SoHumbleOpinion IMO = In My Opinion INMP = It’s Not My Problem INPO = InNo ParticularOrder IOH = I’m Outta Here IOW = In Other Words IRL = In Real Life
ISS = ISaidSo ITM = In The Money IYKWIM = If You Know What I Mean IYSS = If You Say So J：
J/C = JustChecking J/K =JustKidding!J/W =JustWondering JAFO = Just Another Fing Onlooker K：
K/KK = OK/OK, OK KFY = Kiss For You KISS = Keep ItSimpleStupid KIT = Keep In Touch KMA = Kiss My Ass KWIM = Know What I Mean KX = kiss KYPO = Keep Your Pants On L：
L8R = Later LD = Long Distance LDTTWA = Let’s Do The Time Warp Again LLTA = Lots And Lots Of Thunderous Applause LMAO = Laughing My Ass Off LMK = Let Me Know LOL = LaughingOutLoud/Lots OfLuck(Love)LTIC = Laughing ’TilICry LTNS = Long Time No See LYL = Love Ya Lots LYLAS = Love You Like A Sister M：
M8T = Mate MHOTY = My Hat’s Off To You MM = Market Maker MorF = Male or Female? MOTD = Message Of The Day MOTSS = Members Of The Same Sex MTFBWY = MayThe ForceBeWithYou MWBRL = More Will Be Revealed Later MYOB = MindYour OwnBusiness N：
N = And/Know/Now NAK = Nursing At Keyboard NAZ = Name, Address, Zip(also means Nasdaq)NBD = No BigDeal NBIF = No Basis In Fact NFI = No Fing Idea NFW = NoFingWay NIFOC = Nude In Front Of The Computer NM = Never Mind NMP = Not My Problem NMU = NothingMuchYou NOYB = None Of Your Business NP = No Problem NQOCD = Not Quite Our Class Dear NRG = Energy NRN = No Reply Necessary NYCFS = New York City Finger Saluet O：
OAUS = On An Unrelated Subject OBTW = Oh, By The Way OIC = Oh,I See OICU = Oh, I See You OMDB = Over My Dead Body OMG = Oh My God/Oh My Gosh OMIK = Open Mouth, Insert Keyboard ONNA = Oh No, Not Again OOC = Out Of Character OOTB =OutOfTheBox/OutOfTheBlue OT = Off Topic 12
OTOH = On The Other Hand OWTTE =OrWordsToThatEffect OZ = standsfor “Australia” P：
PEBCAK =ProblemExists Between ChairAnd Keyboard PEM = Privacy Enhanced Mail Pic = Picture PIMP = PeeingInMy Pants PITA = Pain In The Ass PLS/PLZ = Please PMFJI = PardonMeForJumpingIn PO = Piss Off POS = Parents Over Shoulder POV = Point Of View PPL = People Pro = Professional PS = By The Way/Photoshop T：
TAH = Take A Hike TANSTAAFL = There Ain’t No Such Thing As A Free Lunch TARFU = ThingsAreReallyFedUp TDTM = Talk Dirty To Me TEOTWAWKI = The End Of The World As We Know It TFN =ThanksForNothin’ THX/TX/THKS = Thanks TIA = Thanks In Advance TIAIL = ThinkI Am InLove TIC = Tongue In Cheek TLA = Three Letter Acronym TLGO = The List Goes On TM = Trust Me TMI = Too Much Information TMTOWTDI = There’s More Than One Way To Do It TPTB = The Powers That Be TSR = TotallyStuck inRAM 13
TTFN = TaTaForNow TTT = That’s The Ticket/To The Top TTUL/TTYL = Talk To You Later TWHAB = ThisWon’t Hurt A Bit TY = Thank You TYVM = Thank You Very Much U：
U = You UR = Your UR = Youare unPC = unPolitically Correct URYY4M = You Are Too Wise For Me V：
VFM = ValuesForMoney VG = Very Good W：
WAG = WildAssGuess WAI = What An Idiot WB = Welcome Back WCA = Who Cares Anyway WDYS = WhatDidYouSay? WDYT = WhatDoYou Think? WE = Whatever WEG = Wicked Evil Grin WG = Wicked Grin WGAFF =WhoGives AFlyingF WIIFM = What’s In It For Me? WIT = WordsmithInTraining WITFITS = WhatintheFisthisSh WOG = Wise Old Guy Wot/Wut = What WRT = WithRespectTo/WithRegardTo WTF = What The F WTG = Way To Go!WTSDS = Where The Sun Don’t Shine WYMM = Will You Marry Me WYP = What’s Your Problem? WYRN = What’s Your Real Name? WYS = Whatever You Say WYSIWYG = What You See Is What You Get WYT = Whatever You Think
X：
X U = Kiss You Y：
Y = Why Ya = You YA = Yet Another YAFIYGI = You Asked For It You Got It YDKM = You Don’t Know Me Yep/Yup = Yes YGBK = You GottaBeKiddin’ YMMV = YourMileageMayVary YNK = You Never Know YOYO = You’reOnYourOwn YR = Yeah, Right YSYD = Yeah, Sure You Do YTTT = You Telling The Truth? YYSSW = YeahYeahSureSureWhatever
C 电子邮件常用例句
c1 外企必备：英文电子邮件高频句
1.Initiate a meeting 发起会议
I would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我建议我们就 A项目的发展计划开会讨论一下。I suggest we have a call tonight at 9:30pm(China Time)with you and Brown.Please let me know if the time is okay for you and Ben.我建议我们今晚九点半和 Brown小聚一下，你和 Ben有没有空? We'd like to have the
meeting on Thu Oct 30.Same time.十月三十号(周四),老时间,开会。Let's make a meeting next Monday at 5:30 PM SLC time.下周一盐湖城时区下午五点半开会。
I want to talk to you over the phone regarding issues about report development and the XX project.我想跟你电话讨论下报告进展和 XXX项目的情况。
2.Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议
Shall you have any problem accessing the folders, please let me knows.如果存取文件有任何问题请和我联系。
Thank you and look forward to having your opinion on the estimation and schedule.谢谢你,希望能听到更多你对评估和日程计划的建议。
Look forward to your feedbacks and suggestions soon.期待您的反馈建议!What is your opinion on the schedule and next steps we proposed?你对计划方面有什么想法?下一步我们应该怎么做? What do you think about this?这个你怎么想? Feel free to give your comments.请随意提出您的建议。
Any question, please don't hesitate to let me know.有任何问题,欢迎和我们联系。Any question, please let me know.有任何问题,欢迎和我们联系。
Please contact me if you have any questions.有任何问题,欢迎和我们联系。Your commentsandsuggestionsarewelcome!欢迎您的评论和建议!Please let me know what you think?欢迎您的评论和建议!Do you have any idea about this?对于这个您有什么建议吗? It would be nice if you could provide a bit more information on the user's behavior.您若是能够就用户行为方面提供更多的信息就太感激了!At your convenience, I would really appreciate you looking into this matter/issue.如果可以,我希望你能负责这件事情。
3.Give feedback 意见反馈 Please see comments below.请看下面的评论。
My answers are in blue below.我的回答已标蓝。
I add some comments to the document for your reference.我就文档添加了一些备注,仅供参考。
4.Attachment 附件
I enclose the evaluation report for your reference.我附加了评估报告供您阅读。
Attached please find today's meeting notes.今天的会议记录在附件里。
Attach is the design document, please review it.设计文档在附件里,请评阅。
For other known issues related to individual features, please see attached release notes.其他个人特征方面的信息请见附件。
5.Point listing 列表
Today we would like to finish following tasks by the end of today:1„„.2„„.今天我们要完成的任务:1„„.2„„.Some known issues in this release:1„„.2„„.声明中涉及的一些问题:1„„.2„„.Our team here reviewed the newest SCM policy and has following concerns:1„„.2„„.我们阅读了最新的供应链管理政策,做出如下考虑:1„„.2„„.Herearesomemorequestions/issuesfor your team:1„„.2„„.以下是对你们团队的一些问题:1„„.2„„.The current status is as following: 1„„2„„目前数据如下: 1„„2„„ Some items need your attention:1„„.2„„.以下方面需提请注意:1„„.2„„.6.Raise question 提出问题
I have some questions about the report XX-XXX我对 XX-XXX报告有一些疑问。
For the assignment ABC, I have the following questions:„就 ABC协议,我有以下几个问题:„„
7.Proposal 提议
For the next step of platform implementation, I am proposing„
关于平台启动的下一步计划,我有一个提议„„ I suggest we can have a weekly project meeting over the phone call in the near future.我建议我们就一周项目开一个电话会议。
Achievo team suggest to adopt option A to solve outstanding issue„„ Achievo团队建议应对突出问题采用 A办法。
8.Thanks note 感谢信
Thank you so much for the cooperation感谢你的合作!Ireallyappreciatetheeffort you allmadeforthissuddenandtightproject.对如此紧急的项目您做出的努力我表示十分感谢。Thanks for your attention!谢谢关心!Your kind assistanceonthisareverymuchappreciated.我们对您的协助表示感谢。
Really appreciate your help!非常感谢您的帮助!
9.Apology 道歉
I sincerely apologize for this misunderstanding!对造成的误解我真诚道歉!I apologize for the late asking but we want to make sure the correctness of our implementation ASAP.很抱歉现在才进行询问,但是我们需要尽快核实执行信息。
c2.商务英语函电的20个常用句型
1.Please accept our thanks for the trouble you have taken.有劳贵方，不胜感激。
2.We are obliged to thank you for your kind attention in this matter.不胜感激贵方对此事的关照。
3.We tender you our sincere thanks for your generous treatment of us in this affair.对贵方在此事中的慷慨之举，深表感谢。
4.Allow us to thank you for the kindness extended tous.对贵方之盛情，不胜感谢。
5.We thank you for the special care you have given to the matter.贵方对此悉心关照，不胜感激。
6.We should be grateful for yourtrial order.如承试订货，不胜感激。
7.We should be grateful for yourfurnishingus details of yourrequirements.如承赐示具体要求，不胜感激。
8.It will be greatly appreciated if you will kindly send us your samples.如承惠寄样品，则不胜感激。
9.We shall appreciateit very much if you will give our bid your favorable consideration.如承优惠考虑报价，不胜感激。
10.We are greatly obliged for your bulk order just received.收到贵方大宗订货，不胜感激。
11.We assure you of our best services at all times.我方保证向贵方随时提供最佳服务。
12.If there is anything we can do to help you, we shall be more than pleased to do so.贵公司若有所需求，我公司定尽力效劳。
13.It would give us a great pleasure to render you a similar service should an opportunity occur.我方如有机会同样效劳贵方，将不胜欣慰。
14.We spare no efforts in endeavoring to be of service to you.我方将不遗余力为贵方效劳。
15.We shall be very glad to handle for you at very low commission charges.我方将很愉快与贵方合作，收费低廉。
16.We have always been able to supply these firms with their monthly requirements without interruption.我方始终能供应这些公司每月所需的数量，从无间断。
17.We take this opportunity to re-emphasizethatwe shall, at all times,do everything possible to give you whatever information you desire.我们借此机会再此强调，定会尽力随时提供贵方所需的信息。
18.We are always in a position to quote you the most advantageous prices for higher
quality merchandise.我们始终能向贵方提供品质最佳的产品，报价最为优惠。
19.This places our dealers in a highly competitive position and also enable them to enjoy a maximum profit.这样可以使我方经营者具有很强的竞争力，还可获得最大的利润。20.We solicit a continuance of your confidence and support.恳请贵方继续给予信任，大力支持。
D 书信范文
d1 英文书信范文精选
一、感谢信 Sample 1 20 June 2006 Dear Mr.Seaton，Thank you very much for taking me with you on that splendid outing to London.It was the first time that I had seen the Tower or any of the other famous sights.If I'd gone alone, I couldn't have seen nearly as much, because I wouldn't have known my way about.The weather was splendid on that day, which I thought was rare.I still remember some people told me that in Britain there was weather and no climate.During the same day, it might snow in the morning, rain at noon, shine in the afternoon and be windy before the night falls.So I think I was lucky.I think the river trip was the best thing of all.London really came alive for me as we saw it from the Thames during that wonderful journey down to Greenwich.It was all tremendously exciting－a day that I shall never forget.Thank you for giving me such a great birthday treat.Yours sincerely, Linda Chen Sample 2 20 July 2006 Dear Mr.Wang, Thank you for taking the time to write your wonderful letter in support of MCEA(Maywood Chinese Education Association).Your letter clearly articulates all the major reasons children in Maywood will benefit from studying the Chinese language as part of their elementary school education.It provides invaluable support that will help making bilingual Chinese education a reality in Maywood public schools.Although MCEA would like to see Palo Alto public schools implement the first bilingual Chinese kindergarten class in September of 2006, we have learned that the school district must take the time to understand how a new program will affect existing
educational offerings, and to validate community interest.Nevertheless, MCEA, with more than 70 members, will continue to actively promote bilingual Chinese education in the Palo Alto public schools and will keep you apprised of the progress we make.Thanks again for sending a letter in support of MCEA.We' will continue to do all we can to realize this program both for families of Chinese descent and those with a general interest in participating in the growing economic power of China.Yours sincerely, George Chen Useful Expressions Thanks for...It was very nice/good of you to...Thank you very much for...I must thank you for...I am extremely grateful for your help...I am most grateful for...二、建议信 Sample 1 21 June 2006 Dear Mary, Thanks for your last letter.I'm so glad that you have been able(at last!)to arrange a holiday in Australia.As I fear I won't be able to meet you at the airport when you arrive, nor will I be able to be home until later in the afternoon, so here are some instructions and suggestions.There is a bus from the airport to the city.It is much cheaper than a cab.Take the bus to the city and ask to get off at Town Hall railway station.To get to my place in the eastern suburbs you have three options.You can either take a cab, a bus or the train.I suggest you take the train, since the airport bus will leave you right at the station.Get off at Cliff Station.From there you can either walk to my place(about ten minutes)or take a taxi.Probably you should take a taxi as you will have luggage.When you arrive at my flat, ring the intercom for Flat 2.My friend Lillian will be at home and she will open the front door for you and let you into my flat.Presumably you will be tired and want to sleep.But if you feel like some exercise after that long flight, you could stroll down to Cooper Park, which is only ten minutes away ¾ you can see it from the window.Cheers and looking forward to seeing you.Yours sincerely, Annie
P.S.I will leave something for breakfast in the fridge.Help yourself to anything you want.Useful Expressions: Here are some instructions and suggestions.May I suggest that we meet at the gate
of the university? I'd like to suggest you should visit London for at least two days on your way to Scotland.Considering your present situation, I propose that you should apply for the post.What I want to suggest is...My suggestion is that...If you..., you had better...三、申请信 Sample 1 20 March 2006 Dear Sir, I was very interested in your advertisement in today's edition of The Evening Post and I should like to apply to be a member of the Amazon Expedition team.I am twenty-three years old and have an honors degree in Botany from Bath University.Since leaving university I have been working in a research laboratory but my contract comes to an end in six weeks.I would particularly like to join the expedition for the opportunity it would give me to study the plant life of the area.I enjoy several outdoor activities including rowing and rock climbing and I consider myself to be both fit and healthy enough to undertake such an expedition.If you would like me to attend an interview, I would be able to come at any time convenient to you,(J1)my employers have agreed to give me time off for the purpose.I look forward to hearing from you.Yours faithfully, Lily Ma
Sample 2 20 June 2006 Dear Sir, I noticed an ad.In the paper today you said you were looking for people to join your expedition team.It sounded as if it might be fun so I'm writing to say I'd like to come along.About myself: I left school at 16 because I wanted to earn a bit of money.After that I got a few part-time jobs as a waiter, etc.But I didn't stick to any of them for long.Recently I've been doing a bit of hitch-hiking round Europe so I've had some experience of traveling the hard way which should come in handy on the expedition you're planning.By the way, I'm a great guitarist so I can keep you all amused round the campfire at night.Let me know when I can call in for a chat about dates and other details, etc.Yours, David Smith Sample 3: 12 May 2006 Dear Sir, I am writing to apply for a British Council scholarship to study in Britain.I did my five years' basic training in medicine at Shanghai University.After this I successfully completed a one-year postgraduate course in Ophthalmology at the People's General Hospital, where I am at present serving a two-year probation in the Eye Clinic.As a result of the publication in 2003 of my article in New Scientist entitled “Soft and Rigid Contact Lenses ”, which was based on a survey of 37 patients over 6 months，I made contact with Dr.Li Ming of the Capital Hospital and Dr.Ma Li of the University College Hospital.I have received their help and advice with my current research project, which is a two-year survey of the acceptance of various types of contact lenses in 200 patients.Despite their help, I feel that I cannot make real progress in this field unless I can actually have day-to-day contact with these specialists.I would therefore like to continue my research at either the Capital Hospital or the UCH as soon as my probationary period here is completed, and I would like to study in Britain for two years.I enclose a detailed curriculum vitae and an offprint of my article, together with two letters of
recommendation from Dr.Li Ming and Dr.Ma Li.Yours faithfully, Lily Chen Sample 4 22 October 2004 Dear Sir, I would like to apply for the post of Works Manager, which was advertised in The Guardian of I2 October 2004.I feel that my qualifications and experience are ideally suited for the position.I was born in 1968, and I went to school from 1973 to 1988.In 1987 I took the General Certificate of Education, and I got good grades in Mathematics, Physics and Chemistry.After leaving school, I attended the Orient Technical College, where I first studied Fiber Technology and Color Chemistry;later I studied other subjects related to textile manufacture, and in 1991 I obtained the Diploma in Textiles.After completing my studies, I joined the Top Clothing Company where I worked until 1996.In that year I moved to Prior Productions, who was pleased with my work, and as a result, in 1998, I was promoted to Assistant Works Manager there.I enjoy my work, and I am prepared to work hard.Moreover, I am sure that Prior Productions would give me an excellent reference.I therefore feel that my application deserves your serious consideration.I look forward to hearing from you.Yours faithfully, Mary Ma Useful Expressions: I would like to apply for...I wish to apply for the position of...If you need any other information concerning my background,...I am writing to you to apply for admittance to your university as a visiting scholar.I hope it would be possible for me to take some training courses and work in your laboratory.I believe that with your help I would make progress in my career.Should you think favorably of my application, kindly grant me an interview.An early response will be very much appreciated.Enclosed please find a resume and a list of my publications.四、投诉 /抱怨信 Sample 1 15 April 2006 Dear Sir, I saw your advertisement for “the perfect lighter” in Sunday Times last week and immediately sent off a £2 postal order and the completed form for the lighter.Imagine my surprise when all I got in return was a box of matches!I could understand a mistake.I might even pardon a joke.But in this case, your advertisement is a deliberate lie since a friend of mine who also sent the coupon got the same result.I think it's a shame to promise an economical lighter when in fact you are not selling a lighter a1 all.Instead of saying it works quickly, you should admit that you are offering matches.And what about “only” £2: I usually pay 10 pennies for a box of matches, and they are often given away free.I regard your advertisement as a serious deception and demand that you send me my money back immediately.Otherwise I will take active steps to make sure the Consumers' Association hear about it.Yours faithfully, Peter Li Sample 2: 12 March 2006 Dear Sir, I am highly disappointed in the proposed 2004-05 budget cuts to educa1ion.Taking away basic aid status and slashing our school budgets is a recipe for educational disaster in our school.The future lies with our children.They must have access to high quality educa1ion.My husband and I have worked hard to be able to live in a school district that provides high quality education for our children.Cutting funding in districts like ours will have a negative impact on property values.The school that my daughter attends is hardly wha1 I would describe as a “rich” school.Parents are asked to pay for books for all the classes, science supplies and for their students to participate in the performing arts among other items.If our school is to remain a world leader in technological development, cutting our school funds is the worst possible choice to make.Education funds should not be diverted away from education.Yours faithfully, Tom Williams Useful Expressions: I am highly disappointed in...I am writing to place a complaint against...I am sorry to inform you that...I am writing to draw your attention to...Pleasemakesurethatappropriatemeasures aretakentosolvetheproblem.I hope you will look into the matter and give me an immediate reply.If our demand is not accepted and put into practice, we would resort to other measures.五、邀请函 Sample 1 16 May 2006 Dear Mr.Williams, Thank you for your letter of congratulation on my exam results.I was very pleased to hear from you.The results were a great relief.I did much better than I thought I would.We are having a celebration party on Saturday 22 May and we shall be pleased if you can come.It is a party for me, but my parents and some of their old friends are joining in, so you will find “real people” as well as teenagers to talk to.The party starts at half past six－drinks, and a buffet supper later.You said in your letter that you've given up driving, so my father will meet you with the car at San Mateo station.Please let me know what time your train arrives.There is a good train back to San Palo at 10:30 and we'll arrange transport for you to catch that.I hope that won't be too late for you.It would be a pity if you had to leave while the party was still
in full swing.I do hope that you will be able to come.Yours sincerely, Lily Chen Sample 2: 12 September 2006 Dear Mr.Wang, I am pleased to invite you to a luncheon, to be held by the Monterey Institute of International Studies on October 12, 2006 at noon, commemorating the 75th anniversary of the death of General Stilwell and in honor of his daughter, Mrs.Nancy Stilwell Easterbrook.Mrs.Easterbrook was a member of the Board of Trustees of the Monterey Institute and founder of the Stilwell Scholarship, which is dedicated to supporting students from China.For many years until she passed away, Nancy had served as a goodwill ambassador of the American people who made unremitting efforts to promote exchanges between the United States and China.The Stilwell Scholarship she founded helps support deserving students from China who have come to the Monterey Institute to pursue professional degrees in translation and interpretation, international policy studies, language teaching and business management.I hope you will be able to join us.Mr.Chuanyun Boo, Dean of the Graduate School of Translation and Interpretation, will be calling you soon to discuss this event further.Yours sincerely, Tom Burton Useful Expressions: I am pleased to invite you to...Is there any chance of your coming...I was wondering if you could come...I would like to invite you to...I wonder if you would like to come...I would be very happy if you could come...Please accept my invitation.六、描述信 Sample 1 12 Mary 2006 Dear Tom, Thanks for your letter which finally caught up with me in London.I suppose you're keen to hear how the trip has been so far.So here's a short description of what's happened.Well, you remember we left Sydney on Monday and arrived in London 24 hours later.After such a long and exhausting flight the first thing we did was to have a good, long sleep.And after that¾a good meal to make up for all that horrible airline stuff!The first real day of our holiday was spent just walking around London to get a feel of the place.After that, however, we were more particular and planned each day carefully.First, we looked at all the historical sights, such as the Tower of London, the Houses of Parliament, the British Museum and the National Gallery.Then we visited some other famous places, such as Kew Gardens and Hampstead Heath.Finally, we took a one-day trip to Oxford, which is really the most marvelous town.You should make sure to go there when you visit England.After we had seen a lot of London, we flew to Paris.A t first, we didn't like the place－I suppose because it was so different from London.Later, though, we began to really love it and started to appreciate its differentness.The final stage of our trip is a visit to Rome, after which we will be staying in Singapore for two days before returning to Australia.Hope everyone is well.See you soon.Sample 2: 22 March 2006 Dear Tom, I'm just writing to let you know that we're all well, and I hope you are, too.Unfortunately, I've got some rather bad news for you: I'm afraid I made a bit of a mess of John's car.Anyway, here's what happened.We were on our way to Carol's after a long party, and I suppose it must have been about eleven o’clock.Well, the last few miles back home were really dark and deserted.I now realize I was probably going a bit too fast for a country lane because, although the road was fairly straight, I drove up onto the curb and went into a tree.Of course, John was absolutely furious and started shouting at me and cursing.After we' d argued for a few moments, we decided to look at the damage, and he calmed down a bit.Well, we found we could move the car, but the wing was caught on the wheel, so we couldn't drive it.I tried to pull the wing clear, but I didn't succeed.Anyway, John went off to phone for a breakdown lorry, but while he was away, I had
another go at the wing and this time succeeded in pulling it right off.I threw it onto the back seat, and by that time John got back and we were ready to go¾so we didn't need the breakdown lorry at all.John has more or less forgiven me now, but he was very angry with me for a few days.I suppose I was a bit careless.Well, that's all for now.Next time I write I hope I'll have better news for you.Yours sincerely, Linda Chen Useful Expressions: When I knew him he must have been in his early thirties.(people)It is an exceptionally old university town.(places)It was long, round, cigar-shaped, and had several curious markings on the bottom.(objects)The whole flat seems to be a hive of activity.(human scenes)My hotel room looks out across a main road which runs beside the river.(landscape)My father would often bring home gramophone records.(habits and conditions)If you want a quick reply, the letter should be taken to the central post office and registered.(processes)
七、道歉信 Sample 1 22 March 2006
Dear Ms.Reinhart, I am terribly sorry that I failed to arrive at BLCU last Friday.I hope that this did not mess you up completely, although I know that you had already made some special arrangements for my visit with you parents and friends.I am very sorry about all that.I am sure you will be sympathetic, however, when I tell you that my father is dangerously ill in hospital, and that I found it impossible to leave for the visit when he is in this state.My father was working very hard on his project on protecting the environment.I know the project has come to a very important stage.He and his assistants did not take regular rest for three weeks.Last night, my father had a heart attack and was soon sent to the hospital.The doctor said my father was in a very serious situation, and, he might need an operation.24 hours have passed.Nothing has changed.I have to stay at the hospital.I will let you know if there is any good news.I am sorry again and look forward to seeing you soon.Yours sincerely, Tom Williams Useful Expressions: I must apologize for...I do apologize for...I am awfully/terribly sorry about...I offended you quite unintentionally.Please accept my apologies.This is one of the reasons I couldn't make it.八、寻求帮助的信函 Sample 1: 12 May 2006 DearMary, Iamsorryto troubleyou,butnobodywouldcomeinto mymindto help me exceptyou.You know, I had planned this holiday for several years.A t last, my dream came true.You could imagine how excited I was.My mind was completely occupied with the holiday.I forgot to collect my laundry.I don't know if you can help me collect my laundry.I sent the laundry to the John's.It is the one down the corner on St.Peter's Street.You can't miss it, because the house is painted green－a big green house.I have got two pairs of trousers, three shirts, one T-shirt and a blanket.Call a taxi to send you home.I will pay you back when I am home.My first stop is London.It is raining.The streets are very clean.How I wish I could have the chance to see the famous London fog.But someone told me that was already the history.One can only read things like thataboutLondon inbooks.My best wishes to you.Yours sincerely, Peter Chen Sample 2 16 April 2006 DearSir, I am working on a new project which is called A Survey of New Industry in the Maywood District.According to the design of our district, we need information about firms that have recently moved into this area.Your firmisoneof thelargestofthese,so Ishallbeverygratefulif youcansparethetimeto help me.Three points are specially important to the project.The first one is the training schemes for school leavers.The second one is about the transport arrangements to overcome poor road and rail links in this district.The third is the plans forexpansion.Any otherinformationwillbeuseful, but thosepoints aretheoneswith whichImostneed yourhelp.I am enclosing an information form for you to fill in.I hope you can post it to us as soon as possible.I apologizeforaddingtoyourworkwith this request,but I dohopethatyouwill feel ableto assist me.I would be most grateful for your favorable consideration of this request.Yours faithfully, Mary Spencer Useful Expressions: Iamsorryto troubleyou,butnobodywouldcomeinto my mindto help me exceptyou.I would like to seek help from you.Iwouldgreatly appreciateitif youcouldhelp me.Iwouldbemostgratefulforyourfavorableconsiderationof thisrequest.九、安排信 22 March 2006 DearMr.Wang, Thank you for a rapid response to our invitation.Enclosed you will find an outline of events to take place during International Week here at the University of Montana.I will also list a number of possible speaking engagements so that you can choose those things in which you are most interested.As far as topics are concerned, the topics for classroom visits are generally determined by the professor, but most professors are very flexible.We have approximately thirty-five faculty members that
teach courses in Asian Studies, rangingfromlanguageandcultureto history andeconomics.Here is a tentative schedule: Sunday, April 8th 10 am-Cultural Exhibition opens 12 am-International Festival begins with a speech by the university president and an introduction of visiting dignitaries 1-5pm-Opportunityto visitfestival,interactwith studentperformers,tastefoods 6 pm-Dinner with Director of Mansfield Center Phil West, Ambassador Mark Johnson, and staff of Mansfield Center As you can see, there is tremendous interest in China here at the University of Montana.Please let me know if this outline suits your purpose, and if not, please don't hesitate to offer any suggestions for changes.Wecanarrangeasmanyorasfewspeakingengagements asyouhavetimefor.Thank you for your attention and enthusiasm.Yours sincerely, Lily Ma Useful Expressions: You will find an outline of...Iwillalsolistanumberofpossiblespeakingengagements sothatyoucan...Asfar asthe topicsareconcerned,...Please let me know if...The flight gets in at...The flight leaves at...OnethingI'dliketo do/toarrangeisto...十、要求和询问信 Sample 1: 22 May 2006 DearSir, Iunderstandyourwell-respected collegeoffers anumberof places to overseasstudentsevery year,andI amwritingto enquireabouttheapplicationprocedure.I am at present a student at Mary High School, Hong Kong, where I have been studying for the past five years.Ipassed theHongKongCertificateof Education Examinationlastyearwith distinctionsin English and History, and credits in Economics and English Literature.My advanced-level subjects are History, Economics and EnglishLiterature.Inadditionto thesesubjects,“Useof English”isalsoa compulsorysubjectbecausea passin Englishisaminimumrequirementforadmissionto mostfacultiesof theUniversityof HongKong.Apartfromacademicwork,Ihavebeen activelyinvolvedinextra-curricularactivities.IamChairmanofthe EnglishClubandIhaverepresented my school inmany inter-schoolcontests.On the advice of my friends, I have decided to further my studies in England because I wish to widen my horizons and benefit from the scholarly heritage of your country.I wish to continue to study the above-mentioned subjects at your college in the 2006/7 academic year before I sit the Advanced-level Examinations in England.As regards my character, Mrs.Chen, my Principal, and Mr.Huang, my English master, have agreed to act as my references.As I come from a family of fairly limited means, I would like to know if there is any financial assistance availablefor overseas students.Attached isasummaryof myqualifications foryourreference.I should be grateful if you would kindly consider my application and notify me of the result at your earliest convenience.Should you require any further information, please feel free to contact me or my references.Yours faithfully, Lily Chen Sample 2 12 May 2006 DearSir, I am a December 2003 graduate from the University of San Francisco(USF)with a bachelor's degree in International Business.As part of my career planning, I am very interested in supplementing my international business education with a basic knowledge of the Chinese language.This I hope will help me enter intobusinesscommercewithbusinessorganizationspartneringwith China'seconomicdevelopment.I already have information from BLCU and hope to study there for at least one full year starting with this summer's program continuing through the fall and spring semester 2006.Can your office advise me if such scholarshipsmightbeavailableto me? I have been studying Chinese for one year now.I am not sure what level I belong to.I was told that there will be an HSK test in our university in September.I am planning to attend the test.But I don't know if the resultof thetestisrecognizedbyyouruniversity.Ifso,canitbeahelpfor me to applyforthescholarship? Iamlookingforward tohearingfromyousoon.Yours faithfully, Tom Jolly Useful Expressions Iamwritingto enquireabout...Iamatpresentastudentat...Ihavebeenstudying...Apart from academic work, I...On the advice of my friends, I...I wish to continue to study...Attached is a summary of my qualifications for your reference.I should be grateful if you would kindly consider my application and notify me of the result at your earliest convenience.d2 英文书信范文
1.A Letter ofSelf-introduction Dear Prof.Li, I, the undersigned, am a senior in the Computer Science Department of Tsinghua University.I am applyingforanMSdegreeunderyourguidancesothatIwriteto youtodayforafurthercontact.The reason for my application for the major — utilization of computer in farming — can be illustrated as follows.I belong to farmers.I am from the West.I was born and brought up in the countryside so that I intend to learn what can be used in the countryside.After graduation, I want to make use of what I learn in university to make contribution to the developmentofmy hometown,which isstill oneof theten countiesin poverty.Best wishes to you!Sincerely Yours 2.A Letter ofSuggestion Dear Liu Qi, I, the undersigned, am a senior in Peking University.The 2008 Beijing Olympic Games is coming in fouryears.After watchingthe2004AthensOlympicGames,Icannothelpwritingto you.First of all, here is my suggestion for the preparation work of the 2008 Beijing Olympic Games.The construction work of the sports building must be completed in time according to the contract.In Athens, theswimmingstadiumwasnotaccomplished in timeso thattheevent hadto beheld inthe open air, which has broughtnegativeeffectonthe performanceof athletes.Inoneword,to protecttheinternational image ofChinaand ensurethe Olympiccompetition,wemustfinishourpreparation workwelland intime.Last but not least important, I want to express my wish to be a volunteer.In the first place, it is the duty of every Chinese to do his bit for the 2008 Olympic Games.In the second place, I have a good command of foreign languages.I can speak English, Russian, and Japanese.Therefore I can be a qualified volunteer.Iamlookingforwardto yourreply Sincerely Yours 3.A Letter ofAdvice Dear Freshmen, I, the undersigned, am a senior in the Computer Science Department of Tsinghua University.I would like tosayafewwordstoyou,whichIhopewouldbehelpfultoyou.To begin with, the change of ideas is of most importance for freshmen to adapt themselves to campus life.During the middle school days, we usually depend upon our teachers at school and parents at home.However, the life and study on university campus features independence, which is essential to our psychologicaldevelopment.Inmy view, we hadbetteralwaysbearinmind theideaof independence.What’s more,Englishlearningis amust.On one hand,withoutCET4 certificate,wecannot
get our degree when we graduate from university.On the other hand, when we hunt for job, English level is a deciding factor.Therefore, I do hope that all of you will have a good understanding of the necessity of learning English well.Good Luck to you!Sincerely Yours 4.A Letter ofComplaints Dear Sales Manager, I, the undersigned, am a senior in the Computer Science Department of Tsinghua University.I ordered a book which is entitled Practical Writing and Reading for NETEM by Wang Li on December 20th, 2004.However after reading the book on January 10th, 2005, I found that it is a pirated one so that I write to you for complaint.The book has brought me some negative effects.To begin with, much of my valuable time and energy have been wasted in reading the book since it is quite hard to identify many words in the book.What’s more,Ihavenotbenefited fromreadingthebook sincesomeofkeysto theexercises are misprinted.I would like to be informed whether you can refund me the money or change another book for me.I amlookingforward toyourearly reply.Sincerely Yours 5.A Letter ofThanks Dear Teachers and Classmates, Firstof all,pleaseallow me to say ‘Thankyou’ to allof you.Itis verykindof youto spareyour valuabletimeduringtheperiodoffinalexaminationsandcometo see me.Your visithasgiven me muchconfidenceandpowertoovercometheillness.When Ifirstcameto the hospital, I really felt lonely and did not have enough courage and confidence to overcome the illness.Your visithasmade me feelthatIamnotpoorandlonelyintheworldandin fact Iamlivinginaworldof love,which hasbrought me muchconfidenceandpowertoovercometheillness.Thesedays,my conditionhas been obviouslyimproved dueto the careful treatmentoffered by doctors and nurses.Doctors have told me that I will completely recover from illness in two weeks.I hope that I can see you earlier.Again, special thanks go to all of you.Sincerely Yours 6.A Letter ofApology Dear Prof.Wang, First of all, please allow me to express my deep sorry for not being able to keep our appointment.I doknowthatthisisveryimpoliteandmust have causedyoumuchtrouble.I do reckon that at present any explanation is pale and futile.However I do not want you to misunderstand me.Onmywaytoyouroffice,anoldladysuddenlyfaintedduetoheartattackonthebus.I stopped a taxi and sent her into a nearby hospital.I stayed there until her son came, which spoiled our appointment.I am aware that our appointment is of importance.I do hope that you would be kind
enough to spare your valuable to meet me.I amlookingforward tohearingfromyou.Sincerely Yours 7.A Letter ofCongratulation Dear HuangWei, First of all, please allow me to express my sincere congratulation on your passing CET 4.The success is of great importance to you since without the Certificate you can not get degree when you graduate from university.Of course, the success can be attributed to your painstaking efforts and your spirit ‘Never say die’.I would like to continue our exchanges on English learning.Because of China’s entry to WTO and Opening-up and Reform English will become more and more important to Chinese, especially to our modern university students.I dream of being able to communicate effectively with foreigners one day in the future.Good Luck to you!Sincerely Yours 8.ALetter ofJobApplication Dear Sir/Madam, I am responding to your ad in the June 20th, 2005, issue of the Sunday Talent Journal for the position of production coordinator.I feel that my background in electronics and manufacturing will fit in well.I will graduatefromthe BeijingScience& TechnologyUniversity in Junewith a Bachelor ofScience degree in Manufacturing Engineering.I have had extensive training on computers while at school.In my Production and Inventory class, I have learned about computerized production and material scheduling in a job shop environment.Ipassed CET-6in2004.NotonlydoI paymuchattention toimproving my readingand listening skills,but I alsokeep practicingoral English.I am looking forward to hearing from you.Would you please call me to set an interview? I can be reached at my resumeaddressorbyphoning(010)2357-7980after 4p.m.Sincerely Yours 9.A Letter ofAskingforHelp Dear Prof.Smith, I, the undersigned, am a senior in the computer Science Department of Tsinghua University.At the moment, I am writing my graduation thesis and in urgent need of some reference materials so that I write to you for help.Theinformationon theapplicationof computer amonguniversity studentsin North Americaisthe material that I need.Most importantly, the relevant statistics and reports should cover the past two decades.And allthe materialsmustbepublicationsofnationallevel.Last but not least important, I would like to highlight the importance of the material to me.The material which I ask you for help will to a great extent decide the failure or success of my graduation thesis since the title of my thesis is the application of computers on campus both at home and abroad over the past two decades.I have failed to find relevant up-to-date and detailed materials in China.Your help wouldbemuchappreciatedandIamlookingforwardto yourreply.Sincerely Yours 10.A Letter of Invitation Dear Beckham, First of all, please allow me to express my heartfelt invitation to you.Since the Spring Festival is comingshortly,Isincerelyinviteyouto cometo Chinaandspendtheholidaywith me.Spring Festival is of much importance to Chinese people.It has a long history and Chinese have attached much importance to the holiday.To be exact, the Spring Festival has been the most significant holiday.The Spring Festival is to Chinese what Christmas is to the Westerners.Ifyoucome, Iamgoingtoaccompanyyoutofairgrounds,whereyoucanhaveacloselook at some of the Chinese traditions.I am looking forward to your reply.Sincerely Yours
d3 外贸业务全套英文邮件范文 1.向顾客推销商品
Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world.Reports from users confirm what we knew before it was put on the market-that it is the best mountain bike available.Enclosed is our brochure.Yours faithfully 2.提出询价
Dear Sir: Jun.1, 2001 We receivedyourpromotional letter andbrochuretoday.We believethatyourwoulddowellherein the U.S.A.Kindly send us further details of your prices and terms of sale.We ask you to make every effort to quote at competitivepricesinorderto secureourbusiness.We lookforward tohearingfromyousoon..Truly 3.迅速提供报价
Dear Sir: June4,2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike.It gives us great pleasure to send along the technical information on the model together with the catalog and price list.After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand.We look forward to the opportunity of being of service of you.4.如何讨价还价
Dear Sir: June8,2001 We have received your price lists and have studied it carefully.However, the price level in your quotation is too high for this market, If you are prepared to grant
us a discount of 10% for a quantity of 200, we would agree to your offer.You should note that some price cut will justify itself by an increase in business.We hopeto hearfromyousoon.Yours truly 5-1同意进口商的还价
Dear Sirs: June12, 2001 Thank you for your letter of June the 8th.We have accepted your offer on the terms suggested.Enclosed our will find a special price list that we believe will meet your ideas of prices.You should note that the recent advances in raw materials have affected the cost of this product unfavorably.However, for your orderwehave kept ourpricesdown.Sincerely 5-2拒绝进口商的还价 Dear Sirs: June12, 2001 Thank you for your letter of June the 8th.We regret that we cannot meet your terms.We must point out that the falling market here leaves us little or no margin of profit.We must ask you for a keener price in respect to future orders.At present the best discount offered for a quantity of 200 is 5%.Our current situationleavesuslittleroomto bargain.We hopeyouwill reconsiderthe offer.Truly 6.正式提出订单
Dear Sir: June 15, 2001 We have discussed your offer of 5% and accept it on the terms quoted.We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September.The enclosed order is given strictly on this condition.We reserve the right of refusal of delivery and/or cancellation of the order after this date.Truly 7.确认订单
Dear Sir: June 20, 2001 Thank you very much for your order of June 15 for 200 Deer Mountain Bikes.We will make every possible effort to speed up delivery.We will advise you of the date of dispatch.We are at your service at all times.Sincerely 8.请求开立信用证
Gentlemen: June18,2001 Thank you for your order No.599.In order to execute it, please open an irrevocable L/C for the amountofUS$50,000inour favor.ThisaccountshallbeavailableuntilSep.20.UponarrivaloftheL/C we will pack and ship the order as requested.Sincerely 9.通知已开立信用证
Dear Sir: June 24, 2001 Thank you for your letter of June 18 enclosing details of your terms.According to your request for opening an irrevocable L/C, we have instructed the Beijing City
Commercial Bank to open a credit for US$
50,000in your favor, validuntilSep.20.Pleaseadviseusby fax whentheorderhas been executed.Sincerely 10.请求信用证延期
Dear Sir： Sep.1,2001 We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory.We are afraid that your L/C will be expire before shipment.Therefore, pleaseexplainoursituationto yourcustomersand securetheirconsentto extendtheL/C toSept.30.Sincerely 11.同意更改信用证
Gentlemen: Sept.5,2001 We received yourletter today andhaveinformed ourcustomersof yoursituation.As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30.Pleasekeepusabreastof anynewdevelopment.Sincerely
第四篇：电子邮件》教学设计
电子邮件》教学设计
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课时安排：1课时
教学目标：
一、知识与技能
①知道电子邮件是因特网最常用的服务之一，了解电子邮箱的地址格式和不良邮件的种类和预防方法。
②掌握用网易wEB方式收发和回复电子邮件的操作技能。
③培养学生观察力，自我探索、自主学习的能力、团结协作和实践的能力，提高学生处理信息解决实际问题的综合能力。
二、过程与方法
通过学生交流、师生交流、人机交流、学生操作等活动形式，提高学生利用信息技术的综合素养。
三、情感态度和价值观
通过具体实例，让学生自我展示、自我激励，体验成功，在不断尝试中激发求知欲，在不断摸索中陶冶情操。
教学重点：收发和回复电子邮件的方法
教学难点：含有附件的邮件的发送方法
教学方法：
教法：任务驱动法、直观演示法
学法：尝试操作法、巩固练习法、主动探究自主学习法
教学手段：采用现代化的多媒体教学手段，让学生在图文并茂的学习环境中，轻松掌握本节课的教学内容。
教材分析：本节课是第五章《在因特网上交流信息》第一节的内容。在前面的学习中，学生已经掌握了上网浏览、搜索、下载和分类整理信息的能力，通过前面几节课的学习，学生也或多或少地对电子邮件有了一定的了解，生活中学生也经常给自己的亲戚朋友或同学写信，这对本节课的学习起了良好的铺垫作用，同时，学好本节课也为学生利用因特网进行交流打下了基础。
教学准备：PowerPoint、多媒体电子教室（连接因特网）、素材库（包括图片和相关文件等）、Foxmail软件等。
教学过程：
部分 教师活动 学生活动 导
入
部
分 新课导入：
引言：同学们，你经常给自己的同学或朋友写信吗？
师问：那你们觉得用纸张写信有什么缺点？
师总结：信的内容大多都是文字的，接收时间太长，易丢失、不利于环境保护等。
师问：大家想不想用一种新的方式写信呢？
引出正题：电子邮件（E-mail）
师：出示老师的邮箱地址：sdwfcyljg@163．com
师言：我已经在课前给每位同学发了两封邮件，大家想不想知道老师的邮件里写了些什么？
师言：收发电子邮件的方法有多种，可以用网站的方式，也可以用邮件管理软件（Foxmail和outlookExpress），本节课的学习任务是：学习用wEB方式来收发电子邮件。（下发学案，内含每个学生的邮箱）
生：经常写！
生：讨论并发言
学生回答：好
生阅读课本，了解有关电子邮件的相关知识。
生观察并自学E-mail的地址格式。
生答：想
生：观察 探
究
学习
部
分
一、电子邮件：
1．接收电子邮件
师导：请同学们用浏览器登录网易邮箱（http：//mail．163．com）并用自己的用户名和密码登录信箱。
师言：进入后认识邮件窗口各部分及栏目。
师提出任务：收阅老师发给他们的第一封信。
师言：请同学们和我一起操作，点击邮件窗口左栏中的“收件箱”按钮，然后单击邮件的主题，将邮件打开。
师问：同学们都打开邮件了吗？
师：巡回指导。
师言：哪位同学还没有完成？小组内帮一下。
师：个别指导
师说明：邮箱的容量是有限的，邮箱满后就不能再收了，同学们要及时清理，重要邮件要下载保存。
师：引导学生将刚才接收到的邮件删除。
生：登录邮箱
生：观察
生：同步操作
生：打开了
生分组操作，并互帮互学
生：分组操作 探
究
学习
部
分
给学生一点时间，让还没有完成任务的同学完成操作，并开展互帮互学。
2．发送和回复邮件
师问：同学们讨论一下发邮件需要有哪些必要条件？（引导学生与平时用纸写信做类比）
师导：引导同学们单击“写信”按扭，向学生说明写邮件的窗口为“新邮件”，并让学生讨论“新邮件”窗口中该怎样填写？
师提出任务：同学们想不想给其他同学发一封E-mail呢？把想说的话发给他，好不好？
师言：好，马上开始！
师：巡回指导。
生：思考并回答
生：分组操作
生：讨论
生答：好
生：操作
探
究
学习
部
分
师导：同学们写完后，单击下面的“发送”按扭，你写的信就会发到对方的信箱中了！
师言：发送完的同学接收一下别的同学发给你的邮件，看谁给你发了邮件，写了些什么？
师问：发完邮件和接收完邮件的同学请举手，没有完成的同学小组内帮助一下。
师：巡回指导。
师导：同学们观察一下接收邮件的窗口，在邮件窗口的上方，有一个“回复”按扭，同学们单击一下，会给对方回复邮件（相当于回信功能），回复邮件时，写上你想对他说的话，如“来信收到，谢谢！”
师：巡回指导
师问：回复完了的同学请举手？
师说明：回复邮件时，可以引用原件内容，回复的邮件中不用输入收件人的地址。
师问：哪位同学还没有完成？小组内帮一下。
师：个别指导
师言：请同学们观察一下老师发给你的第二封邮件，看它与第一封有什么不同？
师说明：这个邮件里含有附件。
师导：请同学打开邮件，并下载里面的图片。
师说明：刚才的图片是以附件的形式发送的，引导学生阅读课本第88页附件的发送方法。
师提出任务：请同学们给其他同学以附件的形式给发送一张图片（素材库中提供）
师：巡回指导
巩固练习：要求学生利用“添加附件”的方式给老师回信，发送一两张图片。
师言：哪位同学还没有完成？小组内帮一下
3．保存邮箱地址
师导：在邮件窗口的左上方，有一个“通讯录”按扭，利用它，可以保存同学、朋友的电子信箱地址，有利于查找和管理，发信时也可以避免输入错误。
师提出任务：自己添加几个同学的邮箱地址。
师：巡回指导。
生：操作
生：接收邮件并阅读
生：互帮互学
生：分组操作
生：互帮互学
生：观察并计论
生：分组操作
生：阅读课本 生：操作
生：分组练习操作
生：阅读课本
生：操作
探
究
学习
部
分
二、抵御不良邮件的“入侵”
师言：上网时，我们经常收到些来历不明邮件的干扰，你能判断哪些是不良邮件吗？
1．病毒邮件：病毒邮件通常以诱惑人的标题吸引人们打开附件，一旦下载，病毒就会潜入和破坏你的计算机系统。
预防方法：对来历不明的邮件，打开前先杀毒，或不要打开附件并立即删除该邮件。
师说明：大多数邮件系统提供对附件的免费病毒扫描和病毒清除服务。
2．垃圾邮件：别人强行发送给你的商业广告、产品广告、电子刊物等内容的电子邮件。
预防方法：设置黑名单或用邮件过滤器过滤。
师说明：垃圾邮件信息价值低，发送量大，严重时阻塞网络，很多国家制定法律、规定，发送垃圾邮件是违法行为。
生：阅读课本，了解有关不良邮件的相关知识
生：阅读课本，分组讨论
生：阅读课本
生：分组交流
实
践
应
用
部
分
主题一：将本节课学习的收获和存在的困惑写下来，通过邮件发给老师（老师邮箱：sdwfcyljg@163．com）。
师：巡回指导
主题二：如果你是科技小组的组长，本周三下午第四节在科技活动室举行一次科技活动，请你给以下同学发送邮件，主题为通知，正文自拟（活动内容以附件形式发送）。
生：分组操作
生：观察讨论
生：互帮互学，完成任务 实
践
应
用
部
分
刘建磊：sdwfbzljl@163．com
许伟聪：sdwfbzxwc@163．com
韩帅帅：sdwfbzjss@163．com
徐亚男：sdwfbzxyn@163．com
师演示：将完成任务同学的邮件展示在大屏幕上，让学生体验一下成功的快乐。
师问：哪些同学没有完成？小组内帮一下。
师：巡回指导。
说明：以上两个主题学生自主完成，如果遇到问题，可以在组内交流、讨论。
生：分组操作
生：互帮互学，完成任务
拓
展
延
伸
部
分
师演示：教师师以广播教学的方式打开收到的贺卡，和学生一起欣赏。
师言：利用电子邮件还可以收发贺卡，希望同学们在课下自己探究一下如何用电子邮件收发贺卡。
生：观察
生：思考讨论
总
结
部
分
师问：同学们，这节课你们学到了哪些知识？
教师针对学生的回答给予提示、补充。
师总结：电子邮件是因特网上应用最广泛的交流方式，这种交流跨越了地域的界限，拓宽了交际的范围，加快了信息流通的速度，希望同学们都要掌握这种信息交流的方式，为以后的终身学习打下良好的基础。
生：思考
生：积极发言，谈自己的学习体会
板书设计：
《电子邮件》
1．收发和回复邮件
接收邮件：打开邮件窗口→单击“收件箱”→单击邮件主题。
发送邮件：打开邮件窗口→单击“写信”→输入收件人地址和主题→输入邮件内容（可以添加附件）→发送
回复邮件：打开收到的邮件─单击“回复”按钮→输入内容（可以添加附件）→发送
抵御不良邮件的“入侵”
病毒邮件
2．垃圾邮件
第五篇：《电子邮件》教学设计
《电子邮件》教学设计
《电子邮件》教学设计1
教学目标：
1、认识电子信箱的作用，会正确书写E-mail地址。
2、能编写、发送带附件的电子邮件。
3、能在电子信箱中查看邮件，下载邮件中的附件。
4、认识定期整理邮箱的重要性，会删除无用邮件。
教学重难点：
重点：编写、发送带附件的电子邮件和查看邮件的方法。
难点：添加附件的方法。
教学过程：
一、导课
讲授：在生活中，你给亲朋好友写过书信、寄过贺卡吗？在因特网也可以写信、寄贺卡，这种信件称电子邮件。
二、认识电子信箱及E-mail地址
1、讲授：电子邮件是因特网上最早出现的信息传递服务之一，是最基本的因特网服务。在收发电子邮件之前，我们先得拥有一个自己的电子信箱。
2、引导学生思考：
（1）如何获得电子邮箱？
（2）什么是E-mail地址？
3、请学生回答问题，教师作相应的评价。
4、指导学生书写自己的QQ电子邮箱的E-mail地址，并将E-mail地址通过聊天窗口，告诉老师、同学。
三、写一封电子邮件寄给老师
1、指导学生登录QQ。
2、演示、讲解：寄一封电子邮件给老师。
3、引导学生阅读提示：养成填写邮件主题的习惯，这样可以让收件人通过主题尽快知道邮件的大致内容。
4、布置任务。
5、让学有余力的学生发送电子邮件给同学，或帮助旁边的同学。
四、发送附件文件为图像的电子邮件
1、讲授：电子邮件的附件可以是文档、图像、声音、软件等类型的文件。
2、发送“贺卡、jpg”文件到学生电脑桌面。
3、指导学生在电子邮件中添加图像文件作为附件，并发送出去。
4、演示、讲解：添加图像附件，发送邮件。
5、出示提示：如果来不及写完信，可以先存入草稿箱，等有时间再续写，发送。
6、分发教学任务单，布置任务。
7、让能力突出的.学生从电脑中选择其他类型文件，发送给同学。
8、引导学生比较电子邮件与现实中写信程序的区别，了解电子邮件的特点是方便、迅速、经济、实惠，可以传送任何类型信息的文件。
五、阅读电子邮件，下载邮件附件
1、演示、讲解：阅读电子邮件。
2、布置任务。
3、提问：邮件中有附件，如何阅读？
4、讲解、演示：阅读附件内容的操作。
5、指导学生阅读邮件中附件内容。
6、讲授：一般情况下，作为附件的文件往往是电子邮件的重要内容，需要从电子信箱中下载到自己的电脑里。
7、演示、讲解：下载电子邮件附件。
8、分发教学任务单，布置任务。
9、出示提示：许多病毒是通过邮件的附件进行传播，对来历不明的邮件，不要轻轻易打开它的附件。
六、删除电子邮件，整理电子信箱
1、提问：对于无用的邮件，或来历不明的邮件，同学们通常会怎样处理呢？
2、请学生回答，并适当评价。
3、演示，讲解：删除电子邮件。
4、布置任务。
七、总结评价
《电子邮件》教学设计2
一、教学内容分析
《收、发电子邮件》是广州市信息技术教科书小学第二册第二章第四节课内容，根据我校学生和教材实际进行了教材的重组。本课是在学生已经学习了上网冲浪的基本技巧和申请电子邮件基础知识理论的基础上安排的新授课。
内容丰富，灵活有趣，实用性很强，既可培养学生学习兴趣，又可帮助学生进一步学会借助信息技术手段解决实际生活问题，提高学生综合应用能力，培养学生在知识探索中发现问题、分析问题、解决问题的能力。培养学生创新精神，使学生在学习过程中形成一定的信息素养和使用信息技术的伦理道德。
重点：如何编写、发送电子邮件。
难点：如何充分调动学生主动参与性。
课型：新授课。
二、教学对象分析
目前，小学生都耳闻目睹了因特网在社会广泛应用的事实，少数学生在家庭已具备了上网的条件，会上网浏览和玩游戏。但大多数学生仍没有使用过电子邮件，不明确电子邮件在实际生活中的作用，缺乏应用的基础知识，他们都渴望学习这方面的知识和技能。
通过本课的学习，让学生掌握收、发电子邮件的基本操作，把电子邮件应用到实际生活中。培养学生遵守使用电子邮件的道德规范。
三、教学目标
1、知识与技能
让学生通过积极自主探索，学会收、发电子邮件的基本操作。
2、过程与方法
通过收、发邮件的实践活动，让学生掌握学会自主或借助帮助信息，协同大胆探索知识的方法。
3、情感态度与价值观
（1）让学生养成遵守网络道德规范的良好习惯，负责任地使用因特网。
（2）培养学生学习、使用因特网的兴趣和意识。
4、发展目标：
（1）通过收贺卡演示，激发学生学习兴趣，为下一节使用“附件”发、收电子邮件的操作铺垫。
（2）培养学生使用电子邮件与他人沟通，获取、交流信息。
四、教学理念和教学方法
遵循“教为主导、学为主体、练为主线”的教育思想，结合本节课教学内容具备实时性，开放性等特点，采用了基于网络环境下“任务驱动，强化实践”的教学模式，充分利用多媒体电子教室控制系统屏幕广播功能实时演示、讲述。
在教学过程中要始终重视对学生进行信息安全与道德启蒙教育，从小培养学生的科学意识和信息意识。
五、教学媒体
多媒体教学系统、计算机网络、自制课件、相关教具。
六、教学过程
教学内容教师活动学生活动设计意图
（一）复习旧知识。
请看屏幕（出示动画）。谁能说出电子邮件有什么优点？学生回答。（快速传递、价格低廉、书写简单、发送方便）给合生活实际的需求，让学生对电子邮件有清晰的认识，为下面引出本节课题作铺垫，让学生产生激情去体会电子邮件奇特的功能。
1、让学生与现场教师交流电子邮箱地址，要求把地址写在长纸条上并贴在黑板上。
2、复习电子邮件结构和规则。（抽一个说明为什么这样起名，如不懂，可请教现场老师。）学生有礼貌地与现场教师交流电子邮箱地址，并把邮箱地址贴在黑板上。
（二）引探新知。
问：大家想不想发邮件到以上的邮箱与在座的“电脑高手”交流？
提示学生：如果要发邮件给对方，必须要经过对方同意才能发，如果乱发邮件是一种不道德、不守网络安全的行为。
出示老师自己的邮箱地址：
说明：同意学生发一封打个招呼的邮件到麦老师的邮箱里，也可以发一封邮件给自己，看是否成功。
如果没有把握的.可以和同学一起发。答：想。
学生登陆自己的邮箱进行自主尝试发电子邮件的操作。
学生互动探索新知（会发的同学可以当小老师教一下不懂的同学）。培养学生良好的网络道德习惯和信息技术素养。从低层次探索入手，充分调动学生积极自主探究新知识。
（三）体现过程，解决问题。把学生出现的问题列出黑板。
让其他学生帮助出问题的学生解决存在的问题（解决办法可查看书本68页内容或请教同学、请教现场老师和查看帮助信息）。
抽问学生尝试结果，把成功操作的方法列出黑板。说出操作过程中存在的问题。
相互之间协作解决问题。
把成功的过程说说。注重让学生自主探索，主动地构建知识结构。以学生为主体，凸现分层教学。让他们展示自己的新发现，新成果，体验成功的喜悦。学会自我激励，同时也学会与他人合作学习，营造一个相互学习，相互得益的氛围，调动每一个学生的积极性。
（四）强化操作，体现成功感。
以小组形式互发一封问候邮件，但发之前要经过对方同意才可以。学生互相发邮件操作。本课的重点就是发送电子邮件，采用不同形式强化操作，使学生在轻松活泼的气氛中巩固所学知识，这样再次掀起学习的高潮，体现梯度教学。
（五）学习收邮件。抽查学生完成情况。
问：你怎样知道你成功了？
让学生说明。
你能告诉老师你是怎样收信的？
答：
1、电脑提示“邮件已成功发出！”
2、对方收到我的信。
说明收信方法、过程。通过实操，学生在不知不觉的情况下自主内化掌握收邮件的方法，使学生事半功倍地获取知识。
（六）小结。
让个别学生把收、发邮件的过程和要注意的问题简述一下，巩固知识内容。简述收、发电子邮件过程。及时巩固形成概念，深化操作方法。
（七）巩固练习。
1、询问有哪位同学将近生日，把经该学生同意的邮箱地址写出黑板，让学生发一封祝福他的电子邮件。投影出示主题内容
2、元旦节将到，相互发一封节日问侯的电子邮件。按主题和要求操作。
互相交流发送情况。充分调动学生的兴趣和积极性，让学生全程投入操作实践，使各层次学生都学有所得，实实在在地掌握收、发电子邮件的方法。
（八）点拔拓展，引申悬念。
打开自己的邮箱，说：老师今天也收了一封非常精美的贺卡，想看吗？
打开附件，展示贺卡内容让学生观察。
看完后，问学生有什么感想？
你们想学发吗？由于时间问题，这个知识我们留到下节课再学习。
1、邮件能发图片、动画。
2、我也想发贺卡给别人。
答：想在学习兴趣浓厚的情况下最容易让学生自主发现新知识，使学生产生悬念进行拓展和延伸，为下一知识内容作铺垫。
《电子邮件》教学设计3
一、设计思想
本课的教学思想是“教为主导、学为主体、练为主线”，结合本节课教学内容具备实时性，开放性等特点，我采用了基于网络环境下“任务驱动，强化实践；小组探究，情感共鸣”的教学模式，充分利用已有的视频动画让学生自主探究与合作学习，充分利用多媒体投影系统适时地展示问题、温馨提示、布置任务，同时，利用互联网在线功能实现跨时空信息交流，鼓励学生对在实践过程中遇到的问题分小组展开讨论，共同寻求答案，既掌握了知识的学习，又增强了交流和协同工作的能力。
二、教材分析
在《中小学信息技术课程指导纲要》的初中教学模块五《网络基础及其应用》中的第四个内容“电子邮件的使用”中要求掌握电子邮件的基本使用。《电子邮件》是《信息技术（八年级上）浙江教育出版社》第二单元“网上交流”中的第一课内容，是整册教材的第六课。本节课的内容以探究学习方式了解电子邮件的原理、体会电子邮件的特点、理解电子邮件地址格式及意义，并学会用WEB页方式收发电子邮件。
本课的内容主要由电子邮件的工作原理、电子邮件的地址、申请免费的邮箱、电子邮件的收发四部分组成。
从本课开始至第八课，都是以探究的形式学习电子邮件的相关知识。考虑到学生在小学阶段已接触电子邮件并有WEB页收发电子邮件的经历，在初中阶段需要了解一些关于电子邮件的工作原理来增进知识量。
三、学情分析
本课的教学对象是初中二年级学生，学生经过一年时间的学习，对计算机知识已有一定程度的了解，也具备了一定的.上机操作能力和上网能力，但学生的差异水平较大，有少数学生电脑操作很熟练，但大部分学生操作水平一般，他们对网络、网址也是不怎么熟悉，打字的速度也不甚理想。
在本课学习的过程中，由于外网的速度影响，可能导致学生上网申请免费邮箱的速度不快，再加上操作水平的差异，有些学生甚至不能完成，或者申请完成后而来不及或不能准确发送E—mail至对方邮箱，同时在学生代表口头表达主题、师生进行评价的时间调控将会非常紧张。
为激发学生的兴趣，实现学生间的自主、合作、探究，学生在学习过程中采用了观察视频、动画的个人与小组探究、根据教师提出的问题进行的问题讨论探究及根据分配的任务进行的任务探究、展示作品、激昂表达的交流与评价及延伸课外，落实行动的课外探究和行为探究。
四、教学目标
本节课以“申请免费邮箱及我发电子邮件”为任务，以“掌握电子邮件的原理、格式及用WEB页方式收发电子邮件”为目标，展开教学，具体可分为知识、技能、能力、方法、情感、态度、价值观目标来进行培养：
（一）知识与技能目标：
了解电子邮件的原理、电子邮件地址格式及意义
（二）能力与方法目标：
1．熟练掌握书写电子邮件地址的格式。
2．熟练掌握用Web方式发送电子邮件的方法。
（三）情感、态度与价值观目标：
以探究学习方式了解电子邮件的原理、电子邮件地址格式及意义等有关知识，加深了对已有知识的理解，进一步拓宽知识面。
五、重点难点
教学重点：了解电子邮件的原理，掌握电子邮件地址的书写格式。熟练运用Web页方式发送电子邮件。在此过程中，探究和归纳总结电子邮件的工作原理始终
教学难点：电子邮件的原理
六、教学策略与手段
1、采用“组内异质、组间同质”的小组形式授课，倡导“自主合作探究”的学习模式。
2、为提高学生的积极性，积极发挥小组的合作效用，将本课设置为“情景导入，设置悬疑→申请，发电子邮件→上网浏览→知识竞赛，寻找答案福”的历程，引发学生以最佳的状态投入到本课的学习中，让学生在小组合作的氛围之中达到知识的掌握、技能的熟练和情感的共鸣。
（一）对于基础较好的学生：
1、能够探究出电子邮件的原理。
2、能够正确书写电子邮件的地址。
3、能够利用WEB页方式收发电子邮件。
4、能够主动地引领小组成员进行收发E－mail的探究。
5、发挥其“小老师”的作用，帮助小组内有困难的同学完成任务，共同协作，共同提高。
（二）对于基础较薄弱的学生：
1、能正确书写电子邮件的地址，利用WEB页方式收发电子邮件。
2、能够在“小老师”的帮助下，结合书本与动画，或通过求助老师，在一定程度上掌握E－mail书写格式及收发操作。
七、课前准备
1、学生的学习准备
（1）预习教材，带好课本进机房
（2）事先熟悉登录申请免费邮箱的网页及免费电子邮件的申请和收发
（3）事先熟悉评价网页（或评价表）的操作
2、教师的教学准备
（1）精心准备课堂，做好教学设计
（2）预先做好问题的设计及突发事件的应对
（3）对机房的上网速度及申请免费邮箱的操作进行测试
3、教学环境的设计与布置
（1）学生机房需要网络畅通
（2）大屏幕的投影仪
（3）无线话筒和视听设备
4、教学用具的设计与准备
（1）极域7。0电子教室
（2）精心准备的网址，设置悬疑
（3）给学生推理小说
八、教学过程
（一）创设情境、设置悬疑
教师：请同学们在记事本里记录。
学生：纷纷操作。
（二）知识传授，自主探究
教师：电子邮件的工作原理。
学生：观看
教师：以通俗的语言再次强调电子邮件的工作原理，用我们熟悉的门牌号码解释。
学生：讲授电子邮件地址的格式
用户名@主机域名
Liping @ sina.om
Wangming @ ema.zju.deu.cn
（三）亲身体验，合作探究
教师：
你有电子邮件账号吗？试注册一个电子邮件账号，记下地址；
如果有电子邮件账号，请给自己发份电子邮件，邮件主题输入：你的班级学号姓名；
邮件内容输入：vwww.detectivecn.com
接受自己的邮件，并打开，点击你输入的内容，打开相关的网页，然后思考“detective”是什么意思
学生：在组长的分配下，进行主题的探究及分工，在任务的驱动下进行行动―――发送电子邮件。
教师：巡视、指导、帮助解决学生问题。
（四）展示作品、评价交流
教师：最后请给出一篇《生物学家之死》，请同学们把这篇文章确定凶手，然后告诉我们线索是什么，并把这些内容发电子邮件给我。
学生：兴致盎然，积极操作。
教师：公布答案，并把学生发的邮件在电子控制软件里播放出来。
（五）延伸课外、意犹未尽
教师：谢谢你们所做的一切，有机会我们在下堂课中继续探案。
《电子邮件》教学设计4
一、教学目标
1、认知目标
让学生全面了解网络电子邮箱的作用。
2、知识目标
（1）学会发送电子邮件
（2）学会阅读收到的电子邮件
（3）学会以附件方式发送磁盘中的文件
（4）学会阅读带有附件的邮件，并保存附件中的内容到磁盘中。
3、能力目标
培养学生具有获取新知识、新技能的能力；选择信息、处理信息的能力和合作学习的能力。
4、情感目标
让学生通过使用电子邮箱，体验在信息社会进行交流的便捷性，并逐步把使用电子邮箱作为日常交流信息的惯用工具之一。
二、教材分析
本节所采用的教材是广东省教学教材研究室编著的高级中学《信息技术》课本。本教材以培养学生的信息素养为宗旨，以培养学生获取、交流、分析、加工、应用、创造、评价信息的能力为主线，重视学生的学习方式与策略引导，努力创设自主、探究、协作等学习环境。内容编排以“任务驱动”的方式展开，学生在完成这些任务的过程中将逐步形成适应信息社会生活的正确态度及运用和创造信息的能力。本教材第三章第二节的教学目标包括：1、申请免费电子邮箱
2、发送电子邮件
3、阅读收到的电子邮件
4、以附件方式发送磁盘中的文件。考虑到申请免费电子邮箱的网络因素和时间因素，因此，在上这部分内容时，本人对教材进行了一些调整。把申请免费电子邮箱这一任务提前到第一节，与“第一节上网获取信息”这部分内容一起上。把原属于探究任务的内容“阅读带有附件的邮件，并保存附件中的内容到磁盘中。”作为本节重点来上。最后把“任务六：到网易贺卡站发精美贺卡，并阅读收到的贺卡。”作为探究任务补上。因此，本节课的教学重、难点如下：
教学重点：
（1）学会发送电子邮件
（2）学会阅读收到的电子邮件
（3）学会以附件方式发送磁盘中的文件
（4）学会阅读带有附件的邮件，并保存附件中的内容到磁盘中。
教学难点：
要全面地了解电子邮箱的操作，对学生而言有一定的难度。
三、学情分析
由于我们的学生大多都是乡下来的学生，绝大多数学生对网络都不熟悉，所以得从基本的讲起，再作适当的提高，最后，为培养学生获取信息、应用信息的能力，可作进一步的提高，注重学生的探索性操作，充分发挥即时反馈，评价在技能训练中的积极作用。所以，课前我作了充分的准备，为每个小任务做了一个课件用以展示教学内容(任务)、操作要点及相关提示。另外将一些事先截取好的精彩电影小片断置于服务器特定文件夹中，以供即时使用。在本节课教学的各个环节中，我设计的每一个小任务，都从学生的实际出发，充分考虑学生现有的文化知识、认知能力、年龄、兴趣等特点，遵循由表及里，由现象到本质的原则。对于新内容或一些有难度的“任务”，我就演示给学生看或给出相关操作步骤的提示。实践证明，学生在完成一个有趣味的任务时会很专心，乐此不疲。
四、教学条件
1、人手一台电脑的局域网；
2、每台电脑都能够接入因特网；
3、学生机和教师机都装有多媒体电子教室或大屏幕投影仪。
五、教学方法
信息技术面广度深，教师不可能将每个知识点滴水不漏地教给学生，中学阶段培养学生对学科的兴趣以及教会学生会学习是重中之重。简单的操作可让学生依据屏幕提示自行完成，复杂的有代表性的操作可以教师演示，然后让学生练习，在巩固老师演示内容的基础上，学生自己探索求异。因此，本节课可分为两部分，一个是基础性学习部分，另一个是探索性学习部分。信息技术课还是一门实践性即操作性很强的学科，教学过程中的大部分时间应该给学生动手实践。因此，本节课主要采用教师创设情境、激趣导入、辅助讲演，学生任务驱动、自主探究、合作学习的教学方法。
六、教学过程：
教学过程
教师活动学生活动补充与备注创设情境，提出课题教师：边展示网易贺卡站的精美电子贺卡，边问学生是否喜欢这些贺卡？想不想给自己的好朋友送一张精美电子贺卡呢？是不是也盼望能收到朋友送给你的贺卡呢？
导入课题：好，这节课我们就一起来学习：如何利用上节课申请好的电子邮箱给身边的同学发邮件，并阅读收到的邮件。
学生回答：喜欢。
学生回答：想。
学生边欣赏，边思考：怎样给朋友送去这份精美贺卡呢？我该怎样做才能收到朋友送的精美贺卡呢？
通过欣赏电子贺卡，激起学生强烈的求知欲和学习兴趣。
教师抓紧时机，及时提出本节课任务：利用自己的电子邮箱收发电子邮件。分析课题，分解任务教师把总任务细化分解：任务一：登录自己的免费邮箱。任务二：给相邻的同学发一封主题为：“新年好”的电子邮件。任务三：阅读收到的电子邮件。任务四：以附件方式发送指定磁盘中的文件。任务五：阅读带有附件的邮件，并保存附件中的内容到磁盘中。任务六：到网易贺卡站发精美贺卡，并阅读收到的贺卡。学生接受任务，领会任务思路：由浅入深。
教师利用自制课件演示本节学习任务。
师生共同分析。
培养学生收集信息和分析问题的能力。
自主学习，完成任务一教师：一边播放《登录免费邮箱》的演示文稿，一边简单讲解操作步骤。
学生观察演示文稿，学习的操作步骤。学生自己动手实践，成功登录自己的免费邮箱。
任务一操作简单，学生可以自主学习，快速完成任务。教师演示讲授，学生合作学习，完成任务二教师问：大家都进入自己的邮箱了吧？
好，下面我们开始学习给身边的同学发一封主题为：“新年好”的电子邮件。快把你的邮箱地址告诉旁边的同学吧！
教师：一边播放《发新邮件》的演示文稿；一边简单讲解操作步骤：第一步：单击超链接“发邮件”。第二步：输入收件人的邮箱地地址。（示范如：[emailprotected]）第三步：输入电子邮件主题：新年好。（主题：能让收件人在没阅读信件前就知道这封信的大意是什么。）第四步：输入邮件的具体内容。第五步：单击“发送”按钮。第六步：发送完毕，单击“返回”按钮。
学生回答：进入了。
学生互交邮箱地址。
学生动手实践，分组合作学习。教师对操作有困难的学生进行个别辅导。
注：学生第一次使用邮箱，对邮箱地址的格式不太清楚，在此，教师应做示范讲解，并讲明@符号代表的含义，它是邮箱地址中必不可少的符号。
此活动组织办法是：相邻同学两人一组互发邮件，如：我校电脑室分A、B、C、D、E、F六列，A1和A2、A3和A4互发邮件。此办法的好处是：可以方便学生互相督促、合作学习，快速完成任务。教师演示讲授，学生自主学习，完成任务三教师：完成发邮件任务的小组请举手。好，大家都有点迫不及待地想看看自己的邮件了。怎么阅读收到的邮件呢？请看老师的操作。
教师：一边播放《阅读邮件》的演示文稿；一边简单讲解操作步骤：第一步：单击左侧工具栏上的“收邮件”超链接按钮。第二步：在邮件列表框中单击该邮件主题，其后该邮件被打开供你阅读。第三步：阅读完毕，单击“返回”按钮。完成任务的学生举手。
学生动手操作。此任务操作简单，学生可以自主学习，快速完成任务。教师演示讲授，学生合作学习，完成任务四教师：同学们刚才阅读到的邮件都只有文字，想不想收到内容更加丰富多彩的邮件呢？
好，下面老师就教大家如何发送精彩的视频小片断。教师：一边播放《以附件方式发送磁盘中的文件》演示文稿；一边简单讲解操作步骤：第一步：单击超链接“发邮件”。第二步：输入收件人的邮箱地地址。第三步：输入电子邮件主题：电影小片断。第四步：输入邮件的具体内容。第五步：单击附件栏右则的“添加编辑”按钮，将转到用于选择要发送的文件的“粘贴附件”页面。第六步：单击“浏览”按钮，选择教师机上指定文件夹中的电影小片断文件。第七步：单击“粘贴”按钮。第八步：单击“完成”按钮。第九步：单击“发送”按钮。第十步：发送完毕，单击“返回”按钮。
此时，学生更加热情高涨。
学生动手实践，分组合作学习。教师对操作有困难的学生进行个别辅导。
到此，任务难度逐步加大。在此任务中，学生既要用到刚学过的`操作知识，又要用到以前学过的“网上邻居”的使用方法。这两点操作都要掌握得较好才能很好的完成本任务。因此，教师在做示范操作时，“粘贴附件”页面中的操作要相对慢些、详细些。
在此任务中，主要培养学生的获取新知识、新技能的能力和选择信息、处理信息的能力。教师演示讲授，学生自主学习，完成任务五教师：完成任务的小组请举手。好，接下来我们就是去阅信了。这是一封带有附件的电子邮件，阅读方法跟前面一样吗？方法大同小异。
教师：一边播放《阅读邮件》的演示文稿；一边简单讲解操作步骤：第一步：单击左侧工具栏上的“收邮件”超链接按钮。第二步：在邮件列表框中单击该邮件主题，其后该邮件被打开供你阅读。（到此，学生产生疑问：怎么没看见电影片断呢？教师抓住学生这份好奇，要学生自己观察，看看影片文件在呢？找到后，教师问：怎样操作才能看到电影内容呢？通常我们是先把附件文件保存到自己的文件夹后再打开来看。）第三步：单击附件文件旁边的“下载”按钮，弹出“下载文件”对话框。第四步：单击对话框中的“保存”按钮，选择自己的文件夹进行保存。第五步：打开自己文件夹中的电影片断文件进行观看。（只是教学生怎样打开，不需给时间学生观看，提醒他们课后再看。）
学生观察、思考老师提出的问题。
看完老师的演示后，学生动手实践。
此任务在教师演示完之后，学生再动手，难度就减少了很多。因为，每节课都要求学生保存操作结果，所以，学生对保存位置的选择不成问题。
教师辅导，学生自主学习，完成任务六教师：同学们经过这翻紧张又刺激的学习后，我们一起到网易贺卡站放松一下吧！大家可以在欣赏这些精美贺卡的同时，选一张自己最喜欢的发给身边的同学。（教师可以适当的示范一下，怎样进入网易贺卡站）
学生到网易贺卡站欣赏精美贺卡，选发贺卡。
在此任务之前，学生已基本完成本节教学目标，此任务属于课堂探究内容，能够达到培养学生学以至用的目的。
七、教学反思和回顾
本节课是在建构主义学习理论指导下，利用网络环境下的多媒体教学系统呈现教学内容和控制教学过程，并采用“任务驱动”的教学方法进行组织教学的。建构主义学习理论转变了过去以教师为教主的教学观念，而以学生学为主，在教学中以学生为中心，教师主要是组织者、引导者的角色，这更有利于培养学习的探索精神和自主学习的能力。本节课是在网络环境下教学，由于学生贪玩的天性，在教学过程中对学生的控制难度较大，故，本人采用细化任务，由浅入深，讲讲练练的教学方式，逐步完成教学目标。让学生在既紧张又兴奋的状态下统一完成基础性知识的学习。在课堂的最后，还设计了一个探究性任务，让学生自由发挥，真正做到学以至用。
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