第一篇:口头报告能力
培养口头报告能力
秘书人员的口头报告能力,是一个人分析能力、协调能力、应变能力、表达能力的综合体现。迅速、简洁、准确的口头报告,有利于领导及时掌握情况,迅速作出决策。培养秘书人员的口头报告能力,要从以下细节着于:
一、精心过滤,区别处理、区别对待、慎重处理,以免干扰领导的正常工作,甚至给领导造成被动。
二、弄清原委,力求准确。视信息的真实性、完善性为生命,按时间、地点、人物、事件、经过、结果六要素调查了解,构建完善的信息。
三、打好腹稿,简明扼要。说话要讲究层次,抓住主要事实;语言要精炼,不能重复;客观陈述,不搀杂个人观点,以免影响领导独立思考。
四、举止沉稳,口齿清晰。无论大事小事、难事易事、急事缓事,都要做到举止沉稳,语调节器平和,口齿清晰,不卑不亢。
五、把握时机,灵活对待。在人员较多的场合,一般应注意保密,宣向领导个别报告。领导情绪不好时,要尽量做到语言平实、平铺直述,以免引起领导情绪波动,影响对事情的正确答复或处理。不是特别急的事情,还可缓一步报告。领导正在讲话或聚精会神地处理某一文件,一般不要立即报告。
第二篇:培养秘书口头报告能力
培养秘书口头报告能力
秘书人员的口头报告能力,是一个人分析能力、协调能力、应变能力、表达能力的综合体现。迅速、简洁、准确的口头报告,有利于领导及时掌握情况,迅速作出决策。培养秘书人员的口头报告能力,要从以下细节着于:
一、精心过滤,区别处理、区别对待、慎重处理,以免干扰领导的正常工作,甚至给领导造成被动。
二、弄清原委,力求准确。视信息的真实性、完善性为生命,按时间、地点、人物、事件、经过、结果六要素调查了解,构建完善的信息。
三、打好腹稿,简明扼要。说话要讲究层次,抓住主要事实;语言要精炼,不能重复;客观陈述,不搀杂个人观点,以免影响领导独立思考。
四、举止沉稳,口齿清晰。无论大事小事、难事易事、急事缓事,都要做到举止沉稳,语调节器平和,口齿清晰,不卑不亢。
五、把握时机,灵活对待。在人员较多的场合,一般应注意保密,宣向领导个别报告。领导情绪不好时,要尽量做到语言平实、平铺直述,以免引起领导情绪波动,影响对事情的正确答复或处理。不是特别急的事情,还可缓一步报告。领导正在讲话或聚精会神地处理某一文件,一般不要立即报告。
第三篇:口头报告(模版)
安踏体育营销实务调研
口头报告讲稿
马总经理及全体与会代表:
大家好!
我公司受贵公司委托,承担了安踏体育营销实务调研项目,经过五周紧张的调研工作,我们圆满地完成了调研任务,下面就具体情况作以汇报:
一、调研目的(与调研方案中的调研目的相同)。
二、调研过程
(说明调研的时间、地点、参加人员和具体的活动等,即说明清楚本公司是怎么进行调研的)。
三、调研结果
(说明收集到哪些数据资料,即是用文字、表格和图形陈示经过数据整理的数据资料)。
四、调研结论
(在此说明经过数据分析所得出的调研结论)。
五、调研建议
(在此说明经过数据分析后提出来的建议)
六、局限性和忠告
(在此客观的说明本次调研的不足,以便引起调研报告使用者的注意。调研的局限性可以从调研时间方面、调研广度和广度方面、调研员的专业水平方面等来寻找和挖掘。说这些的目的是增强委托方的信任度)
七、致谢
本次调研得到了×××的关怀、支持和帮助,对此表示衷心的感谢。本次调研由于时间仓促,难免会出现疏忽和遗漏之处,敬请批评指正。
刨根问底调研公司
2011年××月××日
第四篇:心理学口头报告
人与人的心灵交流
——《心灵捕手》
一直就对电影颇感兴趣,电影大千世界无奇不有,然后我在步入大学心理学课堂后才接触到心理类电影这一概念,而《心灵捕手》无疑是这类题材的代表作。故事简述了主人公威尔是一个颇具天才智商的“痞子”,他默默无闻的在麻省理工大学里担任一名保洁员工,却已可以悄无声息数次解决任课老师——蓝勃教授在黑板上留下的数学问题,可以在巧舌如簧的让所谓的哈弗大学生无地自容,可以一次次的戏弄尝试为其治疗指引的心理医生。然而,这一切在西恩出现悄然改变了他的人生。西恩是一个“奇怪”的心理学教授,虽然在心理学方面有着令人骄傲的独到的建树,但是他的心里实际上有着不为人知的阴影。通过蓝波教授的介绍,两个怪人邂逅了,和其他的心理医生一样,西恩在和威尔接触的初期,不可避免的因为叛逆心理的作用下擦出了很多的火花,然而在一番激烈的斗智斗勇之后,;两个人终于还是惺惺相惜,融化了彼此心中的隔阂,成了一对忘年之交。
对于《异度空间》,《美丽心灵》所讲述的精神分裂症,仰或是《致命ID》里面讲述的人格分裂,对于心理学浅薄的认知都不足以让我在日常生活发现他们的踪迹,对我来说,这些心理疾病或者无处不在但却是那么的遥不可及,远在天边。《心灵捕手》或多或少都可 以找出我们的影子,片中的主人公威尔,有着与我们相仿的年纪,天质聪慧,饱读群书,对知识有着与生俱来的敏锐感,但却受着童年的阴影,让他没有办法以其他人正常的沟通,不能体验生活的美好,导致他叛逆性格的形成。其实反观我们自己,谁又不曾经历过生活的种种,谁又没有经历过叛逆期,没有在交际中感到困惑,我们不应该因为剧中人物剧烈的生活情节而不以为意,其实他不过是每一个我们的矛盾激化版,我们在为剧中充满悬念、意犹未尽的结局无限遐思的时候,更应该反省自己,是否也曾这般给予过人心灵深处的伤害,是否也曾这样对不起自己,自暴自弃。
如果说威尔是一块“敲门砖”,那么,西恩教授就是发现叩开这块砖之后,所看到的门外的世界。
曾有那么一种说法,从事心理方面的专家,或多或少会存在一定程度的心理疾病,而西恩教授也许就是这样的一个人。西恩教授是一个具有丧妻的老年人,他性格古怪孤僻,终日除了研究心理学,生活就想一塘死水。然而,威尔的出现激活了这个男人。他刚从接触时候的得心应手到后来的情绪失控,再带后来的冷静坚持,终于实现了对威尔的正确引领。如果说威尔是我们曾经的经历,那么西恩便是我们在未来日子里争取努力地方向。或多或少我们们都有听说过“朋辈心理辅导”这一个概念。正如西恩教授在“撞板”之后从自己角色正确的转变一样,无论一个高高在上的老师,施舍者,再到一个朋友,一个可以与之坦诚相对的同辈人,在一定的环境下,或者一份真实远比太过于实际的专业知识来的更能打动人心。一如威尔,或者你可以滔滔不绝,可以有排山倒海之势的应用心理学的知识来引导他,可是他或许比你更了解其中的点滴,那么效果就会显得那么的苍白无力,又更何况对心理学浅显的认识不足以支撑我们在日常生活之中有这样的方式去开到引领身边的人。
其实更为强大的是真心的力量,是我们为别人的真真切切。有时候,人是敏感的,就像片中主人公——威尔,易怒,激烈的他还饱受了几度的牢狱之灾,可是当西恩放下不一样的特殊年龄,不一样的生活背景,即使是年龄代沟也好,阶级也罢,不同的问题也就迎刃而解了。生活之中,我们不可避免的带有着自己生活背景下的矛盾,在迷茫的人群中,相信自己可以在自己特有的组织群体中找到惜惜相惺的人。通过这一个影片我们因当要做得到心病还是要新药去治疗的,还铃还须系邻人。
第五篇:口头报告商务英语6
大连理工大学网络教育学院
商务英语写作辅导资料六
主 题:对Unit 6口头报告(Presentations)知识点的补充 学习时间:2013年5月6日-5月12日
内 容:
1.Discuss the following questions 1)What is a presentation? 2)Have you ever given a formal presentation? 3)How often do you give presentations inside your company or your school?
2.Business presentation常用的表达方式(本课重点)1)Opening Statements
First of all, I’d like to thank you all for coming here today.My name is X and I am the(your position)at(your company).Points to Remember
Try to make eye contact with everyone you are speaking to if possible.You can also smile at individual members of the audience to put them at their ease.I’d briefly like to take you through today’s presentation.First, we’re going to...After that, we’ll be taking a look at...Once we’ve identified our challenges we will be able to...Finally, I’ll outline what...Points to Remember
Make sure to indicate each point on your presentation as you introduce each topic.This can be done with a slide(Power Point)presentation, or by pointing to each point on the display device you are using.Asking for Questions
Please feel free to interrupt me with any questions you may have during the presentation.I’d like to ask you to keep any questions you may have for the end of the presentation.Points to Remember
You can also request the participants to leave questions to the end of the presentation.However, it is important to let participants know that you are willing to answer any questions they may have.2)Presenting the Current Situation Presenting the Current Situation
第1页
共5页
大连理工大学网络教育学院
I’d like to begin by outlining our present situation.As you know...You may not know that...Points to Remember
‘As you know’ or ‘You may not know that’ are polite ways of informing those who don’t know without offending those who do know certain facts.Moving Forward
Let’s take a look at some of the implications of this.Taking into consideration what we have said about X, we can see that Y...The main reason for these actions is...We have to keep in mind that...when we consider...As a result of X, Y will...Points to Remember
As you continue through the presentation, often remind the listeners of the relationship between the current subject and what has been said before during the presentation.Using Visual Aids
As you can see from this graph representing...If you could just take a look at...Looking at X we can see that...Points to Remember
Use visual aids to emphasize your main points in a conversation.Fewer visual aids that are meaningful leave a stronger impression than using a lot of visual aids that might also confuse listeners.Mentioning Problems
Obviously, this has led to some problems with...Unfortunately, this means that...As a direct result of X, we are having problems with Y...This also causes...Points to Remember
Always provide examples of evidence to prove your point.Listing Options
There are a number of alternatives in this case.We can...If we had..., we would...Had we..., we could have...I think we can clearly see that we can either...or...第2页
共5页
大连理工大学网络教育学院
We have been considering...What if we...Points to Remember
Use the second conditional form to consider present options and the third conditional for considering different outcomes based on past actions.Use hypothetical questions as a way of introducing considerations into the presentation.3)Proposing a Solution Proposing a Solution The solution to X is...I suggest we...Based on...the answer is to...If we keep in mind that..., Y is the best solution to our problem.Points to Remember
When providing your solutions to various problems, remember to refer to the evidence that you have previously presented.Try to make your solution a clear answer to what has been discussed during the presentation.So, how does this all relate to X? How long will this take to implement? How much is this all going to cost?
Points to Remember
Use questions to introduce concerns that you know the listeners will have.Answer these questions clearly and efficiently.4)Summarizing-Finishing the Presentation Summarizing
We’ve discussed many points today.Let me quickly summarize the principal points: I’d like to quickly go over the main points of today’s topic: Before we end, let me briefly recap what we have discussed here today.Points to Remember
It is important to repeat the main points of your presentation quickly.This recap should be brief and, if possible, using different vocabulary than that used during the presentation.Make sure to focus only on the most important areas of the presentation.Finishing the Presentation
Thank you all very much for taking the time to listen to this presentation.Now, if you have any questions, I’d be happy to answer them.I think that’s about it.I’d like to thank you all for coming in today.Do you have any questions?
第3页
共5页
大连理工大学网络教育学院
Points to Remember
Make sure to thank everybody and leave the discussion open for further questions from participants.例题:Translation practice 汉译英(本课难点)
1.我首先谈谈去年的销售总额,然后谈谈我们产品目前在主要几个国家的市场份额,最后谈我们的主要客户及今后的计划。
答案:I’ll begin by talking about our sales figures last year, and then I’ll talk about our market share of our product in some major countries.Finally I’ll talk about our main customers and future plans.[要点] 学会翻译句子中的“首先,然后,最后”。
2.我们相信要继续发展必须要增加出口销售,并且希望把出口产品增加到生产的百分之四十。
答案:We believe we must increase our export sales if we want to continue to grow, and we hope to increase exports to 40 % of production.[要点] 学习使用increase这一词。
3.我知道大家公务都很繁忙,所以我只想简单地介绍一下新型可视电话的4个P ― 即有关产品、分销地点、定价、促销四个方面。
答案:I realize you’ve got a full agenda so I intend to briefly run through the four P’s for the new videophone model the product, the place, the price and the promotion.[要点] 简单了解头韵(alliteration),即用起头音相同的几个词来制造一种特别的效果。本例中四个单词的首字母均为p,即product, place, price and promotion.4.如果你们有问题的话,请随时打断我们的讲话。
答案:Please interrupt me if you’ve got any questions.[要点] 掌握Asking for questions的表达方式。
5.我今天演示的目的是让大家了解事实,而不是想说服大家,但愿你们已经十分支持这个新项目。
答案:My objective of the presentation today is to inform, not to persuade;hopefully you’re all ready 100% behind this new project.[要点] 学会使用the objective of sth.is to...这个句型。
练习题:汉译英
1.如果你们看看这份产品模型图纸,就可看到它包括四个部分:一个可视屏幕、一架摄像机、一套听筒、一套声音输出装置。
第4页
共5页
大连理工大学网络教育学院
2.不管怎么说,我把书面产品说明留给大家,你们有空时仔细看一下。3.几个月后我还会向大家报告促销活动的细节。
4.我相信大家跟我一样,对该新产品已经有了热情,我毫不怀疑,该产品不但会开辟一个新市场,而且还会确保我公司的长期发展和繁荣。
5.我们相信对于能在居民市场上开辟出新行业的公司来说这种新产品为他们带来莫大的市场机遇。
答案:
1.If you look at this mock-up drawing, you’ll see that it basically consists of four elements: a video screen, a video camera, an audio receiver and audio transmitter.2.In any case, I’ll leave these written specifications with you which you can study at your leisure.3.I’ll be getting back to you in a couple of months’ time with much more details on the promotion campaign.4.I’m also sure that you now share my enthusiasm for the new model which I have no doubt will not only open up a new sector of the market but ensure long-term growth and prosperity for our company.5.We confidently believe that this new product represents a significant market opportunity for the company with its ability to open up a new sector of the residential market.第5页
共5页