110接警常用英语100句[五篇模版]

第一篇：110接警常用英语100句

110接警常用英语100句

110接警常用英语100句

一、接警员常用英语

您好，这里是XX110报警服务台。Hello, XX 110 Police Service Center.Can I help you? 2.Officer Wang will answer you.3.Please hold on.4.Can you speak Chinese? 5.Can I help you? 6.What's the matter? 7.Please tell me exactly where you are.8.May I know your name? 9.Your name, please? 10.Please spell your name.或Spell it please.11.请把您的电话、地址留下，以便找到后及时与您联系。Please let us know your phone number and address.We will notice you as soon as we find them.或Your name and address please.We'll notice you as soon as we find them.12.Please stay where you are.We'll be present right away.13.Is the situation(fire, injury, illness)serious? 14.How many people are injured? 15.How much is the death toll? 16.Are you injured? Do you need an ambulance? 17.I can't understand your words.Would you please ask a local person to indicate the detail for you? 18.Is the person concerned still present on the scene? 19.Excuse me, a little slower please.或Excuse me, would you mind speaking a little slower? 20.Sorry, I beg your pardon.21.Don't be nervous.或 Don't be anxious.Take it easy.22.请将XX的体貌特征告诉我们，我们一定为您尽力查找。Please tell us what XX looks like.We'll try our best to help you.23.请放心。我们的民警正在赶来的路上，请您不要着急。Take it easy, please.Our policemen are coming.24.No worries, we will try to catch the suspect.25.We've received the report for police service.26.Just a minute, please.We'll get to the scene very soon.27.I am sorry for keeping you waiting so long, but the line has been busy.28.Just a minute, please.The local police officer will hurry to the scene as soon as possible.29.对不起，很报歉，我们不了解情况，请您向相关部门去咨询一下。他们的电话是XXXXXXX。We are sorry.We are not familiar with the situation.Would you mind consulting a relevant branch? The phone number is XXXXXXX.30.您反映的情况不归我们处理。请您打另外的电话xxx。We are not in charge of your case.Please call xxx for help.31.It's illegal in China.32.We can do nothing in a case which is out of our jurisdiction.33.很报歉，我们尽力为您联系一下，请您也向相关部门求援。

We're very sorry.We'll try to help you as much as we can.We also advise you do to ask a department concerned for help.The phone number is XXXXXXX.34.You've got the wrong number.This is the Police Service Center with the phone number 110.35.What have you left in the taxi? 36.Can you remember the taxi number? 37.您反映的情况很重要，我们一定认真处理，非常感谢。What you reported is very important.We'll deal with it seriously.Thank you very much.38.You are welcome.It's our pleasure to help you.39.请您看见巡逻警车的时候向他们招手，以便他们能及时找到您。

Please wave to the patrol car when you see it so that the police officers on it can find you quickly.40.If the policeman doesn't do his duty, try complaint.41.Thank you for your advice.42.Thanks for your cooperation.二、外国人报警求助常用英语

警官，我的东西（如：钱包、护照、相机、手表、行李箱）被偷了。

Sir, my belongings(wallet, passport, camera, wrist watch, suitcase)was stolen.44.Someone broke in(to my house)last night.45.I was robbed.46.A man is robbing my luggage.47.I have lost my things.48.I am drunk.49.I am ill.50.I am lost.51.I need to see a doctor.52.I am in danger, and need help.53.Help!Help!54.A guy(man)is beating me.55.A person holding a knife want to kill me.56.A man is shooting on me.57.Someone blackmailed me.58.A guy took liberties with me.59.A guy raped me(my wife, my daughter).60.Someone is setting fire to a house.61.Someone gave me poison in my whisky.62.Some criminals are holding up the bank.63.Someone asked me for extra money.64.My house is on fire.65.The gas in my home is leaking out.66.I got an electric shock.I need a doctor.67.My key was lost.I need your help.68.Please tell me how to get to the train station.69.I am on the XX Road(in the XX Street).70.One of my family members is lost.71.I had a traffic accident.72.我的国籍是英国（美、日、法、德、意、俄、韩国）。I am from England(America, Japan, France, Germany, Italy, Russia, Korea).73.我是英国人（美国人、日本人、法国人、德国人、意大利人、俄国人、韩国人）。I am an English(an American, a Japanese, a French, a German, an Italian, a Russian, a Korean).74.Someone has fallen into the river(lake).75.The man was in black.或 The man wore black clothes.76.Someone go whoring(is smuggling drugs, is taking drugs).77.There is a traffic accident on the Zhujiang Road.78.traffic jam.It’s on the South Zhongshan Road near the Zhonghua Gate.79.Some people are gambling.80.Some people are fighting in front of the gate of Nanjing University.81.A woman committed suicide at XX Hotel.82.He carries explosives and wants to explode them.83.He carries gas with him and wants to commit arson.84.Someone is stealing a car.85.Someone is stealing a bicycle.86.My money was stolen on No.5 bus.87.Someone is trying to break into my house.88.I am closed in the elevator and cannot go out.89.The noise from the construction site affects my rest.90.My car broke down at the site of xx kilometers of the highway.其他常用语

早上好！Good morning!92.晚上好！Good evening!94.新年快乐！Happy New Year!95.圣诞快乐！Merry Christmas!96.近来情况怎样？ How are you? 98.很好，谢谢。I am fine.Thank you.99.我也很好。I am fine too.101.再见！Goodbye!或 See you!102.明天见！See you tomorrow!103.祝你好运！Good luck!105.

第二篇：南阳120调度员英语接警用语[范文模版]

南阳市120急救指挥中心英语接警用语标准

交通事故 traffic accident

调度员：您好！120急救指挥中心，请问需要帮助吗？

Hello, this is 120 Emergency Commanding Center.May I help you?

报警人：这条道路发生了车祸，请派辆救护车过来。

There was a traffic accident at this avenue.Please call an ambulance.调度员：请问车祸的地址？

Please tell me the address of the accident.报警人：人民大道43号。

No.43 Renmin Avenue.调度员：请问有人受伤吗？

Did anyone hurt? 报警人：是的，有人受伤了。

Yes.调度员：你的联系电话是66268888吗？

Is your phone number 66268888? 报警人：是。

Yes.调度员：你是伤员的家属吗？

Are you one of the relatives? 报警人：不是，我是他的朋友

No.I am his friend.调度员：请不要紧张，我们立即派救护车过去。

Don't worry.We will send the ambulance at once.与朋友联系 To contact the friend.调度员：您好！我是120急救指挥中心，请问人民大道43号发生车祸的伤员还在现场吗？

I am 120 Emergency Commanding Center.Is the patient still at No.43 Renmin avenue ? 报警人：在Yes.调度员：请问有几个人受伤？

How many patients are there? 报警人：一个。

Just one.调度员：请问病人哪里受伤？

Where did the patient hurt? 报警人：头部流血、脚骨折了。

Head bleeding and foot fracture.调度员：谢谢！请不要着急，救护车会尽快赶到你们身边，请不要搬动病人，在路旁等候救护车。

Thank you.Don’t worry.The ambulance will be there soon.Don’t move the patient.Just wait.报警人：好的。

Ok.This is The City Emergency Commanding Center, Can I help you? 这是市急救指挥中心，有什么需要帮忙吗？

What's wrong with you? 您哪不舒服？

Can you tell me where you are? 能告诉我您在哪个位置吗？

Don't worry, we will be there soon.别焦急，我们马上赶到。

Some common diagnosis 一些常见病的诊断：

Heart Failure 心力衰竭

Acute Myocardic Infarction 急性心肌梗塞

Heart Attack 心脏病发作

Cardiac-respiratory Arrest 心跳呼吸骤停

syndrome: 症状：

chest pain 胸痛

dyspnea 呼吸困难

fever

发烧

cough 咳嗽

sore throat 喉咙痛

have a cold 感冒

Trauma case创伤病例: Head Injury颅脑损伤

Multiple Injury 多发伤

Car Accident车祸

Fracture of Femur/pelvic股骨干/骨盆骨折

Brain Hernia脑疝

contusion and laceration of brain脑挫裂伤

Rupture of Liver/spleen肝/脾破裂

Electronic Shock 电击伤

Drowning 溺水

第三篇：接警员工作总结

工作总结

开头：（三号仿宋体）

一、顾大局，尽职责，全心全意投入工作

工作两年来，我深知110接处警工作是公安机关的一项重要职能，是建设和谐警民关系的桥梁和纽带，随着110日益深入人心，人民群众也更加熟知与依赖110，对110的期望值越来越高，由此对我们接警台工作的要求也越来越高。如果接处警工作不到位，就会直接影响公安机关在人民群众心目中的形象。因此，结合市局开展的“？？？法治理念教育”、“解放思想大讨论”等活动，深刻领会贯彻上级领导意图，认真的处理每一起报警电话，设身处地的做到想群众之所想、急群众之所急、帮群众之所求，将小小接警台当成公安机关亲民、爱民的窗口，将群众和各出警单位的满意度作为衡量工作质量的标准，今年以来，我共值班？？次，受理报警求助电话？？起，安排有效警情？？起，未受到一次有效投诉，较好的维护了公安机关的良好形象。

二、顺民意，献真情，真心实意服务群众

作为110接警员，在接处警工作中，要深怀一颗爱民之心。我自觉站在群众的角度思考问题，想群众之所想，给群众之所需，帮群众之所求，做到知民心、顺民意、解民忧、帮民困、救民难，变受理为服务，寓服务于受理。应信守“四有四必”的承诺，设身处地地体会一名普通百姓、受害者、求助者的感受，深刻领悟“执法为民”的深刻内涵，明确自己不仅是执法者，也是权为民所用、情为民所系、利为民所谋的具体落实者。在处理群众报警过程中，既要善于用法，又要学会用情；既要与人民群众心连心，又要与人民群众心换心。所谓心连心，就是要做到民情民意入耳，民声民求入脑，民利民苦入心；所谓心换心，就是在心连心的基础上，要求接处警人员主动与人民群众在心理上调换位置，换位思考，充分了解报警群众最迫切、最希望解决的是什么？从而有针对性地处理和解决群众亟待解决的问题，真正赢得群众的信任。举例：---

三、勤学习，善总结，诚心正意提高素质

经过近两年的工作实践，我深知做一名合格的接警员必 须要有过硬的政治素质、良好的心理素质、缜密的判断能力、丰富的业务知识，才能在工作中更好地驾驭局面，处理警情，因此，我平时认真的参加科里组织的业务学习，虚心向领导和同事请教。比如，向来值班的各单位领导学习处变不惊，驾驭事件的心态，向？班长、？班长、？班长、？班长学习熟练调度复杂警情的方法，向？姐、？姐和其他同事学习答复群众问题的技巧，向各处警单位学习对辖区情况的熟悉程度。通过细心地观察、学习，我较好的掌握了接警员应具备的“耳、手、口、脑”四项基本功，熟悉接处警流程，熟练指挥科各种设备的操作。

四、查问题，找不足，以整改促进步

回顾一年来的工作，有成绩，也有不足。通过认真的总结剖析，认为存在以下几点：一是有时工作态度不严谨，如对报警人的耐心说服能力有待提高；二是对业务知识掌握的还不够全面，如对辖区地理位置划分了解的不清楚，有时候会派错出警单位，造成不必要的麻烦；三是组织纪律性稍差，未能认真遵守规章制度，有迟到、笔记记录不全等现象发生。

以上是我个人的工作总结，有不足的地方，请领导和领导给予批评指正。

第四篇：接警工作流程

接到公安类警情后，110接线员通过350兆电台、GPS点对点指挥调度系统直接调度街面巡逻车、网络派单指令分局综合室双向处置形式指令基层单位出警处置；接到联动类警情，110接线员根据群众的不同诉求，初步判明性质及归口单位，以网络派单形式指令相关联动单位办理。联动单位的受理、督办、反馈等工作，由市政府110联动办相关科室负责；诉求复杂或管辖部门暂时不明的，转110联动办直接转办。各县及吉利区有各自的110报警台，工作运作模式及职责范围与市区基本一致。

自2010年开展110联动工作以来，110指挥中心共受理群众各类报警求助和诉求电话776万余次，有效报警及诉求248万余起，其中联动诉求128万余起。2015年，110共受理各类民生诉求32万起，办结率达99.4%，对110联动群众满意率达96.8%。

第五篇：消防队接警程序

消防报警与接警程序

1、值班员接警必须使用规范用语，语言清楚，填写《出车命令》记录细致；

2、要稳定报警人员的情绪，告诉报警人不要惊慌，问清着火部位、燃烧物料的性质，有无人员被困；

3、在接到报警求助时要问明火灾事发的地点，报警人姓名、电话并提示报告人保持电话畅通；

4、通知报警人到路口等候消防队的到来；

5、启动消防报警按钮，把《出车命令》交给消防灭火战斗班班长，将有关情况报告值班队长。

6、值班员应与灭火战斗班班长保持密切联系：了解火场动态情况，随时将火场情况报告给上级领导。

7、及时准确的下达上级领导下发的各项指令。