第一篇:求职面试问答中的6大经典错误
求职面试问答中的6大经典错误
豆瓣
萨拉•林恩•布朗在面试求职者的时候,When Sarah Lynn Brown is 最怕听到他们说:“我希望利用我的能力,在这里得到成长和学习。”作为纽约咨询公司Oceanic Partners的合伙人,她希望招聘的员工能给这家医疗保健咨询公司增加价值。想要寻找浓郁的学习氛围的求职者是来错地方了——回学校去吧,她说。
布朗说:“我不知道这种说法是他们大学就业办的什么人教他们的,但这样的话会传达一种错误的信息。如果有人对我说:‘我来这里是希望找到一个能发挥我才能的机会。’这时我的第一反应是考虑‘你到底有没有想过能为这家公司做些什么?’”
她经常发现,提前准备好的答案只能表明,求职者根本没有研究过自己面试的公司或者公司面临的挑战,所以,她很快就会结束面试。招聘人员和招聘经理们给求职者的建议非常明确:不要再用事先编排好的话,别以为面试者想听到
这样的回答。
行为改变咨询公司Grey Matters的创始人凯文•弗莱明表示:“大多数人面试的时候都会这样想:‘我应该说出我真正的想法呢,还是说他们想听的话?’如果你曾经因为说‘合适’的话而不是真实的话得到过回报,那么你肯定会选择合适的而不是真实的回答,而且沿着这条路一直走到黑。”
弗莱明和其他专家认为,这是错误的。德科公司(Adecco)上个月公布的一项调查显示,接受调查的500名招聘经理interviewing job candidates, she dreads hearing them say, “I want to use my skills and grow and learn.” The partner at New York-based Oceanic Partners looks for new employees who can add value to the health care consulting business.Candidates seeking a rich learning environment are in the wrong place--go back to school, she says.“I don't know who in their college placement office is telling them to say this, but it sends the wrong message that it's all about you,” Brown says.“When someone says,'I'm here to find an opportunity to
utilize my skills,' my first impulse is
to think, 'Has it occurred to you to tell me what you're going to do for this company?' ” She usually finds that probing past the pat answers reveals a job
candidate who hasn't researched the company or its challenges, and she quickly ends the interview.Recruiters and hiring managers' advice to job seekers is clear: Stop using rehearsed phrases that you think the interviewer is expecting.“Most people have this bubble
above their head in a job interview: 'Do I say what I really think, or do I say what they want to hear?' ” says
中,34%的人表示,因为求职者在面试中不能清楚地回答问题,无法明确说明自己的能力或经验,因此无法得到工作机会。
面试中老生常谈的话会暴露出求职者缺乏深度,没有进行充分准备,或者态度与雇主的价值或文化不符。《301道面试难题的巧问妙答》(301 Smart Answers to Tough Interview Questions)一书的作者维基•奥利佛认为:“作为一名被面试者,你的任务就是让你和你的故事更加有趣,能与面试者产生共鸣。有些词会让人对你失去兴趣。他们不会再关注你。你变成了白走一遭、陪太子读书的众多求职者中的一员。你没能让自己脱颖而出。” 于是,我们邀请布朗、奥利佛、弗莱明和其他招聘专家共同指出一些在求职面试中可能出现的、最不可容忍的重大错误,同时解释一下为什么求职者应该彻底忘掉这些说辞。
“我对公司所做的任何事情都很感兴趣。”人们很自然会将自己描绘成是任何空缺职位的合适人选。但这是不现实的。招聘经理想要找的是对于公司必须填补的空缺,既有能力又充满激情的人,而不是不顾一切接受任何工作的人。
《职场登顶战略》(Getting to the Top: Strategies for Career Success)一书的作者、硅谷招聘人凯瑟琳•乌尔里克称,如果求职者能指出适合自己背景的具体职位,也可以两头下注。但一定要对公司进行详细调查,分析它所处的竞争环境,以及具体职位所需要的能力,来为自己的主张提供支持。
Kevin Fleming, founder of Grey Matters, a behavior change consulting firm.“If you've been rewarded in the world for saying the 'right' thing and not the real thing, you're going to go down this road [of] choosing to be right over being real.”
That's a mistake, according to Fleming and other experts.In an Adecco survey released last month, 34% of 500 hiring managers surveyed said candidates didn't get a job because of an inability to clearly answer questions and articulate skills or experiences in the interview.Cliché comments in job interviews can betray a lack of depth, insufficient preparation, or an attitude that is inconsistent with the employer's values or culture.“Your job as an interviewee is to make you and your story interesting and relevant to them,” says Vicky Oliver, author of 301 Smart Answers to Tough Interview Questions.“Some words just click people off.They stop focusing on you.You become one of the many candidates who strolled in there.You're not distinguishing yourself.”
With that in mind, we've asked Brown, Oliver, Fleming, and other hiring experts to identify the most egregious job interview blunders and explain why you should eliminate them from your vocabulary.“I am interested in everything this
“我是工作狂。您让我做什么我就做什么。”你可能认为面试官希望听到你能每周七天每天24小时工作,但实际上,他可能在想,你是不是不知道如何安排工作任务的优先顺序?
“他们一周得工作80个小时才能达到目标?或者说他们一周工作80个小时
是不是因为他们在正常工作日没有效
率?”珍妮特•马克思问道。“长时间
工作是好事,但越来越多的公司希望聘
用能够融入到团队的全面人才。”珍妮特•马克思是北卡罗来纳州夏洛特市德
科公司的高级副总裁。
“我的工作成果没有受到重视,所以我离开了那家公司。”要解释简历中的空
白期,总是非常麻烦。但要记住,潜在的雇主可能会支持你的老东家。如果有面试官听到你的成果不被重视,她可能
会想其中的原因。马克思说:“听到你
说的话,潜在雇主会认为你并不擅长自
company does.” It's natural to want to portray yourself as a good fit for any open position.But that's simply unrealistic.Hiring managersare looking for someone who will be skilled and passionate for the specific role the company needs to fill, not someone so desperate that he or she will take anything.You can hedge your bets if you can point to specific positions that fit with your background, says Kathryn Ullrich, a recruiter based in Silicon Valley and author of Getting to the Top, Strategies for Career Success.Make sure to back up your assertions with research you've done about the company, its competitive environment, and the skills needed for specific positions.“I'm a workaholic.I'll do whatever you want from me.” You may think the interviewer wants to hear that you'll be devoted to the job 24-7, but he may actually be wondering whether you simply don't know how to prioritize your tasks.“Do they need to work 80 hours a
week to hit their numbers, or are
they working 80 hours a week
because of their inability to be
effective during the normal …
workday?” asks Janette Marx, a
senior vice president at Adecco in Charlotte, N.C.“Working all the time
can be good, but more and more
companies want well-rounded
individuals that are part of the team.”
“My results weren't valued, so I left
the company.” It's always tricky to
explain a gap in your resume.But
己所做的工作。”
“并不是因为我的老板跟我合不来„„”我们都知道不要说前任雇主的坏话。但即便在为自己开脱的时候,试图用个性冲突或差劲的老板作为理由,remember that employers will
identify with other employers.When an interviewer hears your results weren't valued, she will wonder why.“What you're saying to the employer is you were not good at what you 你也可能陷入困境。
马克思解释说:“如果你说:‘我的老板让工作变得非常难做,那里不是合适的工作环境,’这等于在告诉面试官,你无法很好地处理压力。有的人会坦白地说:‘他总是大喊大叫。’潜台词是你做了什么让他大喊大叫?你是没能完成任务吗?”
相反,你可以用具体的例子来解释自己离开的原因。乌尔里克说:“更好的回答是:我是部门整合的牺牲品。我们部门原本有8个人,在两年之内被整合为一个4人团队。我的绩效非常优秀,我可以给你许多参考。”
“我是善于团队合作的人。”这不仅是陈词滥调,而且对于某些面试官来说,你是在给他们敲响警钟:你可能无法做出个人的贡献。乌尔里克如果听到“我们”的次数太多,她的汗毛都会竖起来。她说:“很多时候,人们会从部门的成功中获益。但我还是想知道,你对团队做出了哪些贡献。你是团队领导者还是麻烦制造者?或者你做的是制作电子表格这样的枯燥工作?我需要知道你的具体职责。”
“我希望能做出贡献。”当然了,许多人人进入一个领域是因为他们希望能产生影响。但到头来,我们都是在为了工资而工作。把你的贡献留给最喜欢的慈善活动吧。
布朗听到这句话后,她会问:“对什么做贡献?每次我提出这个问题,他们都
did,” Marx says.“It's not that my boss and I didn't get along...” We all know never to badmouth a former employer.But even in trying to explain yourself by citing a personality conflict or bad boss, you can get into hot water.“If you say, 'My boss made it really tough, it wasn't the right working environment,' that tells the interviewer you can't deal with stress well.Some people flat out say, 'He was a yeller.' The subtext is what did you do to make him yell? Did you not hit your deliverable?” Marx explains.Instead, offer specific examples to support the reason you left.“The better response is: 'I was a casualty of a department in which eight people have turned over in two years in a team of four people.My performance is stellar, and I can give you plenty of references,” Ullrich says.“I'm a team player.” Not only is this a huge cliché, it raises an alarm with some interviewers that you may not be able to make an individual contribution.Ullrich's hackles go up when she hears “we” too often.“A lot of times people can ride on the coattails of the department,” she says.“I still want to know what you
哑口无言。”(财富中文网)译者:刘进龙/汪皓
contributed to that team.Were you the leader, troublemaker, doing the spreadsheets and grunt work? I need to know what your role was.” “I'd like to make a contribution.” Sure, many people go into a field because they want to make a difference.But in the end, we work to earn a salary.Save the contributions for your favorite charities.When Brown hears this line, she asks, “A contribution to what? I've asked that, and they can't justify it.”
第二篇:15求职面试问答
第十一讲模拟求职、销售交流训练
一、模拟求职、销售交流训练要求
1.以组合为单位,两组合一起选择模拟求职或模拟销售交流,两组合分别为“招聘者”、“求职者”或“销售方”、“购物方”。
2.模拟求职各自身份及有关条件可以虚构,但内容要具体。“求职者”可以虚构自身必要条件,“招聘者”可以虚构公司、部门招聘岗位及自己的职务。双方立场不得发生转变。如“求职者”自始至终想进“招聘者”所在部门,“招聘者”想方设法将其婉言拒之门外。“求职者”不可以承认自己不够“应聘”条件,“招聘者”不可以对“求职者”表示欢迎。双方均不得有使交谈“卡住”的言行。如“招聘者”不可以说“人已招满”或“不招聘”之类的话语,“求职者”不可以有“我还不一定肯来呢”之类的言词,双方只能是努力说服对方。“求职者”组合逐一针对岗位参与求职,准备1分钟的求职自我简介,“招聘者”针对“求职者”各提三个问题,可选择下面问题但需自己设定之外问题。最后选出认为优秀的1人招聘,并说明理由,选出认为最理想的“招聘者”并说明理由。
3.销售交流中推销销售方需有个简单的销售策划介绍,必须具有的条件可以虚构,如所推销的产品、质地、质量、价格、市场销售状况等的介绍。双方的立场不得发生转变。“销售方”自始至终坚持说服“购物方”购商品,介绍自己的产品如何价廉物美,为对方所必需;“购物方”则多方挑剔并表现出“不甘不愿”。双方不得有使交谈“卡住”的言行,如“购物方”不可以说“我没钱”之类的话语,“销售方”不可以说“不买就算”之类的言词,双方只能是努力说服对方。最后购物方选出最佳销售者并说明理由,销售方选出最精明的购物者并说明理由。
附:资料一:常见求职面试问答解答
问题1:“请你自我介绍一下”。面试官让你做自我介绍,其实是有好几层的含义。
1)通过自我介绍,他可以基本了解你的口头表达、沟通等能力;
2)他也可以基本判断你是否了解该职位的要求,就像我们所知道的,你的自我介绍是 1
要与他们的职位需求相契合的,如果你连你未来工作的主要方向都不知道,那你自我描述时往往就是表述他们不感兴趣的东西;
3)他们也可以通过这个来判断你是否诚实,求职者有可能会在简历或者应聘表上做手脚,但临场的口头表述往往是真实的;
另外,也可能你的简历撰写得并不好,他希望能从你的口中了解更详细的东西。但不管怎么说,还是一句话,自我介绍简单扼要,抓住面试官感兴趣的关键点。例如你去面试公关职位,你可能就要突出你的沟通能力,做到了这一点,你也就有了一个好的开端。
思路:
1、这是面试的必考题目。
2、介绍内容要与个人简历相一致。
3、表述方式上尽量口语化。
4、要切中要害,不谈无关、无用的内容。
5、条理要清晰,层次要分明。
6、事先最好以文字的形式写好背熟。
问题2:“谈谈你的家庭情况” 思路:1.家庭情况对于了解应聘者的性格、观念、心态等有一定的作用,这是招聘单位问该问题的主要原因。2.简单地罗列家庭人口。3.宜强调温馨和睦的家庭氛围。4.宜强调父母对自己教育的重视。5.宜强调各位家庭成员的良好状况。6.宜强调家庭成员对自己工作支持。7.宜强调自己对家庭的责任感。问题3:“你有什么业余爱好?”思路:1.业余爱好能在一定程度上反映应聘者的性格、观念、心态,这是招聘单位问该问题的主要原因。2.最好不要说自己没有业余爱好。3.不要说自己有那些庸俗的、令人感觉不好的爱好。4.最好不要说自己仅限于读书、听音乐、上网,否则可能令面试官怀疑应聘者性格孤僻。5.最好能有一些户外的业余爱好来“点缀”你的形象。
问题4:“你最崇拜谁?”思路:1.最崇拜的人能在一定程度上反映应聘者的性格、观念、心态,这是面试官问该问题的主要原因。2.不宜说自己谁都不崇拜。3.不宜说崇拜自己。4.不宜说崇拜一个虚幻的、或是不知名的人。5.不宜说崇拜一个明显具有负面形象的人。6.所崇拜的人人最好与自己所应聘的工作能“搭”上关系。7.最好说出自己所崇拜的人的哪些品质、哪些思想感染着自己、鼓舞着自己。
问题5:“你的座右铭是什么?”思路:1.座右铭能在一定程度上反映应聘者的性格、观念、心态,这是面试官问这个问题的主要原因。2.不宜说那些引起不好联想的座右铭。3.不宜说那些太抽象的座右铭。4.不宜说太长的座右铭。5.座右铭最好能反映出自己某种优秀品质。6.参考答案——“只为成功找方法,不为失败找借口”
问题6:“谈谈你的缺点”思路:1.不宜说自己没缺点。2.不宜把那些明显的优点说成缺点。3.不宜说出严重影响所应聘工作的缺点。4.不宜说出令人不放心、不舒服的缺点。5.可以说出一些对于所应聘工作“无关紧要”的缺点,甚至是一些表面上看是缺点,从工作的角度看却是优点的缺点。
问题7:“谈一谈你的一次失败经历”思路:1.不宜说自己没有失败的经历。2.不宜把那些明显的成功说成是失败。3.不宜说出严重影响所应聘工作的失败经历。4.所谈经历的结果应是失败的。5.宜说明失败之前自己曾信心白倍、尽心尽力。6.说明仅仅是由于外在客观原因导致失败。7.失败后自己很快振作起来,以更加饱满的热情面对以后的工作。
问题8:“你为什么选择我们公司?”思路:1.面试官试图从中了解你求职的动机、愿望以及对此项工作的态度。2.建议从行业、企业和岗位这三个角度来回答。3.参考答案——“我十分看好贵公司所在的行业,我认为贵公司十分重视人才,而且这项工作很适合我,相信自己一定能做好。”
问题9:“对这项工作,你有哪些可预见的困难?”思路:1.不宜直接说出具体的困难,否则可能令对方怀疑应聘者不行。2.可以尝试迂回战术,说出应聘者对困难所持有的态度——“工作中出现一些困难是正常的,也是难免的,但是只要有坚忍不拔的毅力、良好的合作精神以及事前周密而充分的准备,任何困难都是可以克服的。”
问题10:“如果我录用你,你将怎样开展工作”思路:1.如果应聘者对于应聘的职位缺乏足够的了解,最好不要直接说出自己开展工作的具体办法。2.可以尝试采用迂回战术来回答,如“首先听取领导的指示和要求,然后就有关情况进行了解和熟悉,接下来制定一份近期的工作计划并报领导批准,最后根据计划开展工作。”
问题11:“与上级意见不一时,你将怎么办?”思路:1.一般可以这样回答“我会给上级以必要的解释和提醒,在这种情况下,我会服从上级的意见。” 2.如果面试你的是总经理,而你所应聘的职位另有一位经理,且这位经理当时不在场,可以这样回答:“对于非原则性问题,我会服从上级的意见,对于涉及公司利益的重大问题,我希望能向更高层领导反映。”
问题12:“我们为什么要录用你?”思路:1.应聘者最好站在招聘单位的角度来回答。2.招聘单位一般会录用这样的应聘者:基本符合条件、对这份工作感兴趣、有足够的信心。3.如“我符合贵公司的招聘条件,凭我目前掌握的技能、高度的责任感和良
好的适应能力及学习能力,完全能胜任这份工作。我十分希望能为贵公司服务,如果贵公司给我这个机会,我一定能成为贵公司的栋梁!”
问题13:“你能为我们做什么?”思路:1.基本原则上“投其所好”。2.回答这个问题前应聘者最好能“先发制人”,了解招聘单位期待这个职位所能发挥的作用。3.应聘者可以根据自己的了解,结合自己在专业领域的优势来回答这个问题。
问题14:“你是应届毕业生,缺乏经验,如何能胜任这项工作?”思路:1.如果招聘单位对应届毕业生的应聘者提出这个问题,说明招聘单位并不真正在乎“经验”,关键看应聘者怎样回答。2.对这个问题的回答最好要体现出应聘者的诚恳、机智、果敢及敬业。3.如“作为应届毕业生,在工作经验方面的确会有所欠缺,因此在读书期间我一直利用各种机会在这个行业里做兼职。我也发现,实际工作远比书本知识丰富、复杂。但我有较强的责任心、适应能力和学习能力,而且比较勤奋,所以在兼职中均能圆满完成各项工作,从中获取的经验也令我受益非浅。请贵公司放心,学校所学及兼职的工作经验使我一定能胜任这个职位。”
问题15:“你希望与什么样的上级共事?”思路:1.通过应聘者对上级的“希望”可以判断出应聘者对自我要求的意识,这既上一个陷阱,又上一次机会。2.最好回避对上级具体的希望,多谈对自己的要求。3.如“做为刚步入社会新人,我应该多要求自己尽快熟悉环境、适应环境,而不应该对环境提出什么要求,只要能发挥我的专长就可以了。”
问题16:你认为公司所处的行业前景如何?解析:此题主要是了解求职者对行业及产业现况的理解及展望,因此,建议在面试前除了做一些功课,查阅一些行业资料,最好加上自己的理解。
问题17:你是否愿意从基层做起? 解析:主要考察应聘者是否是一个踏实肯干而非眼高手低的人。职场新人可以表示自己愿意从基层开始锻炼自己。
问题18:对未来有何打算?解析:要强调自己如有机会加入,一定努力为企业工作。在此基础上,自己同企业一同发展,自己的职业生涯目标与企业目标息息相关。问题19:对薪水有什么要求? 思路:一般来讲,建议求职者先去市场上了解一下这个职位的基本薪酬范围。如果最后还是吃不准,不妨表示:自己最看重的是职业发展空间,薪水希望能符合贵公司的标准及和自己的付出相平衡。
问题20:你认为你有资格胜任你的职位吗?如果不能你会怎么做?制胜回答:“要胜
任这个职位,肯定有许多新东西需要我去学习,但是我学得很快。我相信我的能力和技能可以适应这个工作。所以,实际上没有什么障碍。”评价:这种回答除了道出学习新知识的必要外,应聘者还展示了他胜任工作的信心。
同一个面试问题并非只有一个答案,而同一个答案并不是在任何面试场合都有效,关键在于应聘者掌握了规律后,对面试的具体情况进行把握,有意识地揣摩面试官提出问题的心理背景,然后投其所好。
资料二:大学生面试的十个细节
与众多大学生交流沟通,发现能轻松就业的大学生有十个非常细节的习惯,值得每个大学生或求职者去学习:
1.保持充足自信并作好准备,机会永远留给有准备的人.
2.修饰一下自己,让自己至少看上去像个职业人士.(很多人比较鄙夷装蒜,其实如果你能装一辈子也就成功了最后!)
3.认真分析自己知识,背景,能力,爱好,性格等,给自己做好规划然后确定自己的职业目标。大公司选行业,小公司选老板。(选择的技巧留给大家一起探讨)
4.做好一份正式的简历,简介明了,这是留给企业招聘这的第一印象。
5.投放你的简历前一定要尽可能多了解这个公司的背景,业务,企业文化等内容。
6.见企业HR前一定要面带一付灿烂的笑容,没有人愿意跟消极的人在一起工作。
7.面试期间一定当着面试官的面把手机关机,当面试官的电话响起的时候一定要礼貌的把电话提他(她),耐心等他处理完在继续面试。
8.面试完,走出会议室一定要轻轻把门关上。同进会议室前一定要轻轻敲门一样。
9.面试结束后一定要向面试官要一下联系方式,以便以后询问结果。
10.回去后,一定要及时向面试官发送一封感谢信:谢谢他给你见面机会,并真挚表示非常愿意为贵公司服务,并把自己在公司工作的规划报告递交一份(一定要写的真实,不要虚夸)。
以上是比较小的细节,职场如战场,变化无常。具体情况要以不变应万变。好好把握自己的未来,机会永远留给有准备的人!
第三篇:酒店英语求职面试问答(最全)
酒店英语求职面试问答
面试官:Interviewer(R)面试者:Interviewee(E)
1.R:Tell me about yourself ?/Could you introduce yourself in English? 可以用英语介绍一下你自己吗?
E:Good morning sir/madam.It is honor to meet you here and I really appreciate you offer me a chance of interview.Now let me introduce myself.My name is XXX , XXX is my hometown.I am a honest ,responsible and friendly person.I graduate from XXX University in 2012.My major is hotel management.I had a part-time job in Kempinski Hotel Beijing as a bellboy.I learned much when I got along with customers.So I like this kind of field very much and take it as my career.I am proud of applying for this job.If you give me a opportunity ,you will see my good performance at work.Finally ,I wish our hotel becomes the best one among this industry.Thank you for your time.早上好,先生/女士。很荣幸在这里见到你并且我很感激你给我这个面试的机会。
现在请让我介绍一下我自己,我叫XXX,XXX 是我的故乡。我是一个诚实、负责和好相处的人。我在2012年从XXX大学毕业。我的专业是酒店管理。在北京凯宾斯基饭店做过实习门童。我在与客人相处的过程中学到了很多。所以我喜欢并将它作为我的终身职业。
我很荣幸申请这份工作。如果你给我这个机会你将看到我在工作中的良好表现。最后我希望我们酒店成为酒店业界的典范,谢谢。
2.R:Tell me your your birthday? / What is youe date of birth? 你是哪天的生日呢?
E:I was born in August 18th ,1987.我出生于1987年8月18日
3.R:How tall are you?/How much is your weight? 你的身高/体重多少?
E:I am 180 centimeters and 70 kilogram.我身高180cm ,体重70千克。
4.R:What is your personality?What are you great strength? 你的性格如何?你的优势是什么?
E:I am honest responsible and warm-hearted.For example , In May 2010, I organized a travel group to Beijing for my students.I was responsible arranging rooms and contact with local guide.By my effort ,the trip was quite successful.It make me become more confident.我是一个负责和热心的人。举个例子,我曾在2010年八月我的同学组团去北京旅游。我负责安排房间和当地导游沟通。在我的努力下这趟旅游很成功,这令我感到很自信。
5.R:What are your three great weakness? 你的三个缺点是什么? E:First I am luck of enough work experiences.Second I need a all-around regular training.Last my skills of services need to improve.But I will learn and adopt to the new environment in short time.首先我缺少足够的工作经验,其次我需要全方位的正规培训,最后我的服务技巧需要完善。但是我很快的适应新环境的。
6.R:What is your philosophy(人生观)? E:(严肃状)I hope to do what I like best, enjoying it and benefit from it.我希望我能做我喜欢的,享受其中并从中获益。
7.R:How would you friends describe you? 你的朋友是这样描述你的?
E:(稍等几秒表慎重)They will say I am a always ready to help others and concern about them when they in trouble.他们会说我是一个随时帮助别人并在别人陷入困境时关心他人的人。
R:Do you think you are introverted or extroverted? 你是外向性格还是内向性格? E:It depends.When I focus on soms projects.I am introverted.Because I have to pay attention to it.While when I communicate with my friends.I always outgoing.这个要看情况。当我关注与一件事时我是内向的。因为我必须关心与它。然而当我与朋友交流时,我总是外向的。
8.R:How do you normally handle criticism? 你是如何面对批评的?
E:If it is my mistake, I will accept constructive criticism.But if I am right.I hope we can discuss it later when we cool off.如果是我的错,我会接受建设性的批评。但是如果我是对的,我希望我们能在冷静之后再讨论。
10.R:How do you handle your failure? 面对失败你会如何做?
E: None of us was born “prefect”.But I must find out why I make such a mistake and I will learn lesson from it.我们没有人生来就是完美的。但是我必须从错误中学到为什么会犯错并吸取教训。
11.R:What amateur active have you ever taken part in? 你平时有哪些业余活动? E:My hobbies are reading, listing to music ,singing.And my favourite sports are riding bicycle and playing badminton.我喜欢阅读、听音乐、唱歌。我喜欢的运动有骑自行车和打羽毛球。
12.R:Would you mind introducing your family ?/ Please say something about your family? 你可以介绍一下你的家庭吗?
E:There are three people in my in my family.My parents both are workers.My father is work hard everyday.He tell that a good staff should be responsible for his work on.My mother is a warm-hearted person so that all the people are willing to together with her.I love them very much.I hope to take care of them by my own effort.我的家有三个人。我的父母都是工人。我的爸爸每天努力工作,他教导我一个好员工应该对自己的工作高度负责。
我的妈妈是一个热心的人所以很多人都愿意和她在一起。我很爱他们,希望能够痛过自己的努力照顾他们。
13.R:What courses did you study at school/university? 你在学校学习了哪些课程?
E:I studied courses in University including the housekeeping management , food and beverage management.Health and recreation management and so on.学习的课程有客房管理、餐饮管理、康乐管理和其他。
14.R:How do you like the level of your English skills? 你的英语水平怎样?
E: I have got a CET4 certification.I am good at reading and writing.I can communicate with foreigners fluently.At school I have learned hotel english ,so I can handle the hotel affairs in English.我取得了四级证书。可以熟练的阅读和写作。我可以和外国客人流利交流。在学校是我学习过酒店英语可以用英语处理酒店事物。
15.R:Why do you think english is very important?为什么你认为英语很重要?
E: English is spoken all around the world.If my English is good I can travel around the world.Meanwhile it is a tool communication with others.英语是通行全世界的,如果我英语好的话就可以走遍全世界。同时这是一种和其他人交流的工具。
16:R:How do you like your senior leader who led you directly before? 以前领导你的主管怎么样?
E:My leader helped me a lot.He give me many good suggestions and correct my mistakes in time.我的领导帮助了我很多。他给了我很多建议并及时纠正我的错误。
17.R:How do handle your conflict with your colleagues in your work? 你如何处理与同事在工作中的矛盾?
E:I think we should cool off.Then I tell him what I think in a polite way.And I hope to listening to his or her idea.我认为我们应当冷静。之后用礼貌的方式告诉我的想法。同时我也希望听到他的看法。
18.R:What do find frustrating in a work situation? 在工作中让你感到沮丧的情形时什么样的?
E:If my customers did not satisfy my service or I made a mistake in work which make me frustrating.我的服务不能让客人满意或者我在工作中的错误让我感到沮丧。
19.R:Could you list some difficulties during your work? And how did you conquer them? 在工作中你遇到过哪些困难? 你是怎样克服的?
E:Customers often complain the speed of serving is too slow, they hope us to urge.In such a situation I always apologize first and speed up as fast as I can.客人总是抱怨服务的速度太慢,他们希望我们快一点。在这种情况下我总是表示歉意并尽快加快速度。
20.R:What basic principle do you apply to your work ? 你选择应聘这份工作的因素是什么?
E:Firstly this job should be what I interested in and Secondly it should have a huge space of development.首先这份工作我感兴趣,还有它有很大的发展空间。
21.R:How do you know the message that we have this vacancy? 你是如何知道这个职位空缺的?
E: I know the information form your website.我从你们的网站得知的。
22.R:Why do you want to work on hotel ?为什么你想在酒店工作? E:Firstly , the hotel industry has a huge space of development in our city.Secondly, the hotel staff are required to have professional skills and awareness of cooperation.I want to practice myself in hotel industry.Thirdly, my major is hotel management ,I hope to make practical use of the knowledge that I learned in hotel services.第一酒店业在我们的城市有很大的发展空间。第二酒店员工需要专业的技能和合作意识,我希望能够在酒店业锻炼自己。第三我的专业是酒店管理,我希望将所学知识运用到酒店服务中去。
23.R:Why are you interested in our hotel ?为什么你对我们酒店感兴趣?
E:Because we all ,know that our hotel is a International Chain Five-Star Hotel.So I believe that the hotel management level is very professional and it has a bright future.因为众所周知我们酒店是一家国际五星级连锁酒店,所以我信任酒店的管理水平会特别专业,相信酒店会有远大的前景。
24.R:If you enter our hotel ,what section would you like to work in?如果你进入我们酒店,你会选择哪个部门?
E: I apply for the Concierge because I want to make face-to-face communications with guests so that I can give them my the best services.In addition , I hope by my effort I can become a Les chef d`or.我申请在礼宾部工作因为我希望能和客人做面对面的交流以为他们提供最好的服务。另外,我希望通过努力成为一名金钥匙。25.R:Working in hotel is really hard so can you accept that? 在酒店工作是很累的,你可以接收吗?
E:Yes.I am very health.This is a very good opportunity to practice myself.I do hope I can get this job.I promise I will work hard and make you satisfied.可以,我很健康。这是一个很好锻炼我自己的机会。我发誓我会努力工作让你满意的。
26.R:If the guest complains to you, what do you do?如果客人向你投诉,你会怎么做?
E:I should patiently listen to reason that the guests complain about.If it is our problem I would contact the related departments to solve it , and try my best to make guests feel at satisfied.我会耐心的听取客人投诉的理由。如果是我们的问题我会联系有关部门进行解决,尽量的令客人满意。
27.R:Do you think smiling is very important when you are working?你认为微笑在工作中重要吗?
E:Smile is a kind of language which can be understand by everyone , especially in service industry, smile can make the guests feel at home.微笑是能被所有人理解的语言,特别是在服务行业微笑可以令客人感到宾至如归。
28.R:How would you receive a difficult customers? 你服务过挑剔的客人吗?
E:I will try all my best to meet the requirements of the guests.But if he or she demands exceeds, I have to politely to refuse him/her.我会尽我所能满足客人的要求。但是如果他/她的要求过分的话,我会礼貌的解决他/她。
29.R:Can you work on shift?/Can you work overtime?你可以倒班吗? 你可以加班吗?
E:No problem ,I obey the arrangement of the hotel.没问题,我服从酒店的安排。
30.R:If you are employ by the hotel , what will you do firstly?如果你被酒店录取了,你首先会怎么做?
E:I will be the first to read the employee handbook and accept training.And at the same time I need to make a good relationship with my colleagues.Try all my best to adopt to the new environment and become a qualify staff in a short time.我会首先阅读员工手册并接受培训。并同时我需要和同事建立良好的关系。尽快在短时间内适应新环境成为合格员工。
31.R:What kind of treatment do you expected?你所希望的待遇是多少? E:I hope my efforts can be the same as what I contribution to the hotel.我希望我的待遇能够和对酒店的贡献成正比。
32.R:Beside the salary , what welfare attract your mostly?除了薪酬以外,还有什么福利是最吸引你的?
E:I am really interested in the training courses that hotel offers.我感兴趣的有酒店提供的培训课程。
33.R:What are the five plans for yourself in the future?你在未来五年的计划是怎样的?
E:I hope to show my ability in this field and to become a qualified staff.Perhaps I will have an opportunity to engage a management position.我希望在这一领域展现我的能力成为一个合格员工。或许在将来有机会获得一个管理岗位。
34.R:How long will you work in our hotel?/ How long would you stay with this hotel? 你将会在我们酒店工作多久呢?
E:I will stay as long as I can keep learning and growing in our hotel.只要能在就酒店里持续学习和成长我就一直会留在酒店。
35.R:Do you have any question?你还有别的问题吗? E: That is all.Thank you.就这些了,谢谢你。
第四篇:外企求职必备:面试精选英文问答
外企求职必备 强力推荐
想找一份满意的工作吗? 面试中面对外国老板连珠炮似的提问, 有没有觉得心慌意乱、无所适从?求职过程中面试尤为重要,回答问题,如果能简明扼要,真诚中肯,合乎老 外口味,那么录取机会必定大大增加。当然,有的问题,也要轻描淡写,以免言多必 失。本篇摘录了若干面试中出现频率较高的问题及精彩回答,希望能在您求职路上助您 一臂之力。
q: can you sell yourself in two minutes? go for it.(你能在两分钟內自我推 荐吗?大胆试试吧!)
a: with my qualifications and experience, i feel i am hardworking,responsible and diligent in any project i undertake.your organization could
benefit from my analytical and interpersonal skills.(依我的资格和经验,我觉
得我对所从事的每一个项目都很努力、负责、勤勉。我的分析能力和与人相处的技巧,对贵单位必有价值。)
q:give me a summary of your current job description.(对你目前的工作,能否 做个概括的说明。)
a:i have been working as a computer programmer for five years.to be
specific, i do system analysis, trouble shooting and provide software
support.(我干了五年的电脑程序员。具体地说,我做系统分析,解决问题以及软件供 应方面的支持。)
q:why did you leave your last job?(你为什么离职呢?)
a: well, i am hoping to get an offer of a better position.if opportunity
knocks, i will take it.(我希望能获得一份更好的工作,如果机会来临,我会抓 住。)
a:i feel i have reached the “glass ceiling” in my current job./ i feel
there is no opportunity for advancement.(我觉得目前的工作,已经达到顶峰,即沒有升迁机会。)
q:how do you rate yourself as a professional?(你如何评估自己是位专业人员呢 ?)
a: with my strong academic background, i am capable and competent.(凭借我 良好的学术背景,我可以胜任自己的工作,而且我认为自己很有竞争力。)a:with my teaching experience, i am confident that i can relate to students
very well.(依我的教学经验,我相信能与学生相处的很好。)
q: what contribution did you make to your current(previous)organization?(你对目前/从前的工作单位有何贡献?)
a: i have finished three new projects, and i am sure i can apply my
experience to this position.(我已经完成三个新项目,我相信我能将我的经验用在 这份工作上。)
q:what do you think you are worth to us?(你怎么认为你对我们有价值呢?)a:i feel i can make some positive contributions to your company in the
future.(我觉得我对贵公司能做些积极性的贡献。)
q:what make you think you would be a success in this position?(你如何知道 你能胜任这份工作?)
a:my graduate school training combined with my internship should qualify me
for this particular job.i am sure i will be successful.(我在研究所的训练,加上实习工作,使我适合这份工作。我相信我能成功。)
q:are you a multi-tasked individual?(你是一位可以同时承担数项工作的人吗?)or
do you work well under stress or pressure?(你能承受工作上的压力吗?)
a:yes, i think so.a:the trait is needed in my current(or previous)position and i know i can
handle it well.(这种特点就是我目前(先前)工作所需要的,我知道我能应付自 如。)
q:what is your strongest trait(s)?(你个性上最大的特点是什么?)
a:helpfulness and caring.(乐于助人和关心他人。)
a:adaptability and sense of humor.(适应能力和幽默感。)
a:cheerfulness and friendliness.(乐观和友爱。)
q: how would your friends or colleagues describe you?(你的朋友或同事怎样 形容你?)
a:(pause a few seconds)(稍等几秒钟再答,表示慎重考虑。)
they say mr.chen is an honest, hardworking and responsible man who deeply
cares for his family and friends.(他们说陈先生是位诚实、工作努力,负责任的 人,他对家庭和朋友都很关心。)
a:they say mr.chen is a friendly, sensitive, caring and determined person.(他们说陈先生是位很友好、敏感、关心他人和有决心的人。)
q:what personality traits do you admire?(你欣赏哪种性格的人?)
a:(i admire a person who is)honest, flexible and easy-going.(诚实、不死
板而且容易相处的人。)
a:(i like)people who possess the “can do” spirit.(有“实际行动”的人。)
q:what leadership qualities did you develop as an administrative personnel
?(作为行政人员,你有什么样的领导才能?)
a:i feel that learning how to motivate people and to work together as a
team will be the major goal of my leadership.(我觉得学习如何把人们的积极性 调动起来,以及如何配合协同的团队精神,是我行政工作的主要目标。)
a:i have refined my management style by using an open-door policy.(我以开
放式的政策,改进我的行政管理方式。)
q:how do you normally handle criticism?(你通常如何处理別人的批评?)
a:silence is golden.just don't say anything;otherwise the situation could
become worse.i do, however, accept constructive criticism.(沈默是金。不必
说什么,否则情况更糟,不过我会接受建设性的批评。)
a:when we cool off, we will discuss it later.(我会等大家冷靜下来再讨论。)
q: what do you find frustrating in a work situation?(在工作中,什么事令你
不高兴?)
a: sometimes, the narrow-minded people make me frustrated.(胸襟狭窄的人,有时使我泄气。)
a:minds that are not receptive to new ideas.(不能接受新思想的那些取。)
q:how do you handle your conflict with your colleagues in your work?(你如
何处理与同事在工作中的意见不和?)
a:i will try to present my ideas in a more clear and civilized manner in
order to get my points across.(我要以更清楚文明的方式,提出我的看法,使对方 了解我的观点。)
q:how do you handle your failure?(你怎样对待自己的失敗?)
a: none of us was born “perfect”.i am sure i will be given a second chance
to correct my mistake.(我们大家生来都不是十全十美的,我相信我有第二个机会 改正我的错误。)
q:what provide you with a sense of accomplishment.(什么会让你有成就感?)a:doing my best job for your company.(为贵公司竭力效劳。)
a:finishing a project to the best of my ability.(尽我所能,完成一个项目。)
q:if you had a lot of money to donate, where would you donate it to?why?
(假如你有很多钱可以捐赠,你会捐给什么单位?为什么?)
a:i would donate it to the medical research because i want to do something
to help others.(我会捐给医药研究,因为我要为他人做点事。)
a:i prefer to donate it to educational institutions.(我乐意捐给教育机构。)
q:what is most important in your life right now?(眼下你生活中最重要的是什 么?)
a:to get a job in my field is most important to me.(对我来说,能在这个领域
找到工作是最重要的。)
a:to secure employment hopefully with your company.(希望能在贵公司任职对我 来说最重要。)
q:what current issues concern you the most?(目前什么事是你最关心的?)
a:the general state of our economy and the impact of china' entry to wto on
our industry.(目前中国经济的总体情況以及中国入世对我们行业的影响。)
q: how long would you like to stay with this company?(你会在本公司服务多久 呢?)
a: i will stay as long as i can continue to learn and to grow in my field.(只要我能在我的行业力继续学习和长进,我就会留在这里。)
q:could you project what you would like to be doing five years from now?
(你能预料五年后你会做什么吗?)
a:as i have some administrative experience in my last job, i may use my
organizational and planning skills in the future.(我在上一个工作中积累了一些行政经验,我将来也许要运用我组织和计划上的经验和 技巧。)
a:i hope to demonstrate my ability and talents in my field adequately.(我希望能充分展示我在这个行业的能力和智慧。)
a:perhaps, an opportunity at a management position would be exciting.(也许
有机会,我将会从事管理工作。)
如果不愿正面回答,也可以说:
it would be premature for me to predict this.(现在对此问题的预测,尚嫌过
早。)
甚至还可以打趣的说:
hypothetically speaking, i might be able to do your current job as a
director.(或 ceo 或 president)((说不定,我也能做你现在主任的工作呢!)
q: what range of pay-scale are you interested in?(你喜欢那一种薪水层次标准 ?)
a: money is important, but the responsibility that goes along with this job
is what interests me the most.(薪水固然重要,但这工作伴随而来的责任更吸引 我。)
a: 假如你有家眷,可以说:
to be frank and open with you, i like this job, but i have a family to
support.(坦白地说,我喜欢这份工作,不过我必须要负担我的家庭。)
other tips(其它建议)
know something about the organization you are applying to.(了解一些你申请工 作单位的情况)
dress properly.don't shake hand with the interviewer until he/she extends
his/her hand.(穿着要得体,人家伸手时才握手。)
don't sit down until invited to do so by the interviewer.(人家未请,先別坐
下。)
make eye-contact with the interviewer during the interview.(面试时,眼睛要
看着对方。)
listen actively and stay calm.(注意听,保持冷静。)
if invited to a meal, be especially careful about your table manners.(被邀 吃饭时,要特別注意餐桌礼节。)
don't talk with your mouth full.(嘴里有食物,不可开口说话)
don't make much noise while you eat.(吃东西不要出声音)
don't blow your nose or use the toothpick at table.(不要拧鼻涕或用牙签剔牙)don't appear to be pushy or overly anxious to get a job.(不必过分表现急着要 工作)
be honest
but not too modest.(要诚实,但不必太谦虚)
don't put yourself down or cut yourself up.(不可妄自菲薄或自贬)
try to avoid discussing politics or religion with your interviewer.(避免与 面试人谈政治或宗教
第五篇:求职面试应避免五种错误
面试中有哪些需要注意的地方?什么言行举止能给面试官带来好印象?职业指导员周琴女士27日针对求职者在面试中易犯的错误开出“处方”。
周琴在27日举行的上海“2009东方讲坛·职业生涯系列讲座”中说,求职者在面试前,要避免的错误主要有五处:
一是自我评价不正确。“在面试前一定要对自己有正确的评价和了解,知道自己最擅长做什么,对什么有兴趣,拥有什么样的技巧。”她说。
二是信息了解不深入。周琴表示,求职者应聘一个岗位,要知道所应聘的工作是干什么的,主要工作内容、服务对象是什么,听从谁的安排、有没有技能要求,工作环境是室内还是室外,日常工作是怎样的流程,还要了解企业的背景信息。
三是没有针对性地修改简历。“首先你要了解企业关心什么,企业关心你能为企业创造多少财富。”
四是着装准备不妥当。她认为,无论穿什么衣服都要整洁得体,不要花里胡哨,配饰也要简单大方。
五是材料准备不全,如忘带会计上岗证等。
周琴还说,面试中还应避免的错误有:让人陪同来面试;不注意细节,如不敲门就闯进来;跷二郎腿或不停抖动;面试时左顾右盼或有其他小动作;面试时接电话;当众嚼口香糖;过于拘谨而表现不足;表现过分,卖弄做作;回答问题不恰当等。