2013年中国人民大学人力资源管理硕考真题

第一篇：2013年中国人民大学人力资源管理硕考真题

2013年中国人民大学人力资源管理硕考真题

劳动经济学部分

一、简答题（15*3）

1.教育信号理论的基本内容是什么？比较中国大学教育的信号功能与人力资本投资功能的大小，说明持该观点的原因。

2.什么是可比价值理论？该理论对薪酬设计有什么作用？你认为劳动力价值是由市场决定的还是由可比价值决定的？

3.简述买方垄断行劳动力市场的劳动需求行为及其结果。

二、论述题（30）

结合国情，谈谈你如何看待国民收入分配差距的现状，请用劳动经济学原理说明这种收入分配出对中国经济发展以及劳动就业的影响。

人力资源管理部分

一、简答题（15*3）

1.简述职位分析问卷法的优点

2.简述培训需求分析中的任务分析法和工作绩效分析法的主要步骤

3.简述人力资源战略规划（人事计划）中的人员需求预测的主要技术方法

二、论述题（二选一，两题都答按第一题计分30）

1.论述绩效考核方法中的关键事件法、行为锚等级评价法、目标管理法的操作要点和特点

2.试述张略导向的人力资源管理系统的构成要素和重要性

第二篇：中国人民大学-考博英语真题

中国人民大学——英语2004年博士研究生入学考试试题

客观题部分

请用铅笔将此部分试题的答案填涂在答题卡上，否则无效！II.Vocabulary(10 points)PartA(5 points)Directions: Beneath each of the following sentences, there are four choices

marked iL B, C arm 1).Choose the:one thatbest completes the

sentence and mark the corresponding letter with a single bar across

the square bracket on ANSWER SHEET 1.Example: She prefers foreign wine to that produced__ A.previously B.vLrtually

C.primarily D.domestically The sentence should read,;“She prefers foreign wine to that produce domesticany.” Therefore, you should choose D.Sample Answer

[A] [B] [C] [D]

1.International sport should create goodwill between the nations, but in the present organization of the Olympics somehow encourages__

patriotism.A.obsolete

B.aggressive C.harmonious D.amiable Z One call understand others much better by noting the immediate and fleeting reactions of their eyes and __ to expressed thoughts.A.dilemmas B.countenances C.concessions D.junctions 3.People innately _____ for superiority over their peers although it sometimes takes the form of an exaggerated lust for power.A.strive

B.ascertain

C.justify D.adhere 4.Some scientists have suggested that Earth is a kind of, zoo or wildlife

for intelligent space beings, like the wilderness areas we have set up on earth to allow animals to develop naturally while we observe them.A.conservation B.maintenance C.storage

D.reserve 5.According to the latest report, consumer confidence___ a breathtaking 15 points.last month, to its lowest level in 9 years.A.soared

B.mutated

C.plummeted D.fluctuated 6.Melissa is a computer___ that destroyed files in computers and

frustrated thousands of users around the world.A.genius

B.vires

C.disease

D.bacteria 7.The emphasis:on examinations is iby far the.worst form of

competition in schools.A.negligent B.edible

C.fabulous D.disproportionate 8.The boy seemed more _____ to their poverty, after seeing how his

grandparents lived.A.reconciled

B.consolidated C.deteriorated

D.attributed 9.During his two-month stay, in China, Tom never____ a chance to

practice his Chinese.A.passed on B.passed up C.passed by D.passed out 10.When a person dies, his debts must be paid before his ____ can be

distributed.A.paradoxes B.legacies

C.platitudes D.analogin Part B(5 points)Directions: In each of the following sentences there is one word or phrase

underlined.Below the sentence are four choices marked A, B, C, and

D.Choose the one that is closest in meaning to the underiined part.Mark the corresponding letter with a single bar across the square

bracket on ANSWER SHEET I.Example: The secretary is Very competent;she can finish all these letters within one

..;.,ca, ODe bour.A.careful

B.industrious C.clever

D.capable In this sentence, “competent” is closest-;n m e:zting to “capable”.Therefore you should choose D.Sample Answer

[A] [B] [C] [DD] 11.He claims that advertising today tends to portray women in traditional

roles such as cooking or taking care of the baby.A.depict

B.advocate

D;criticize D.analyze 12,.They achieved more than they had eyer dreamed, lending a magic tO their family story that no tale or ordinary life could possibly rival.A.confirm B.achieve C.match

D exaggerate

13.The most urgent thing is to find a dump.for those toxic____ industrial wastes.A.imminent B.recyclable C.smelly D.poisonous i4.British Prime Minister Tony Blair promised the electorate that guns would nor be fired without an attempt to win a further U.N.sanction.A.allies

B.delegates C.voters

D.juries

15.The analysis suggests that the tradeoff between our :children's college and our own retirement security is ,chilling.A.frightening B.promising

C.freezing D.revealing 16.Their signing of the treaty was regarded as a conspiracy against the British Crown.A.secret plan B.bold attack

C.clever design D.joint effort 17.Evidence, reference, and foomotes by the thousand testify to a scrupulous researcher who does considerable justice to a full range of different beorefical and political positions.A.trustworthy B.intelligent

C.diligent D.meticulous 18.Despite their spartan, isolated lifestyle, them are no stories of women being raped or wanton violence against civilians in the region.A.intriguing B.exasperating: C.demonstrative D.unprovoked 19.The gang derived their nickname from their dark clothing and blacked up faces for.nocturnal raids in the forest.A.illegal

B.night-time

C, brutal D.abusive 20.Though sometimes too lazy to work as hard as her sisters, Linda has a more avid fondness for the limelight, A.mercurial B, gallant

C.ardent D.frugal III.Cloze(10 points)Directions : Read the following passage.Choose the best word for each numbered blank and mark the corresponding letter with a single bar across the square bracket on Answer Sheet I.Like many other aspects of the computer age, Yahoo began as an idea, ___ 21 ___ into a hobby and Iately has ____22 ____ into a full-time passion.The two developers of Yahoo, David Filo and Jerry Yang, Ph.D candidates ___ 23 _ Electrical Engineering at Stanford University, started theirguide in April 1994 as a way to keep 24 of their personal interest on the Intemet.Before long they ___25 ___ that their home,brewed lists were becoming too long and ____ 26____ Gradually they began to spend more andmore time on Yahoo.During 1994, they ____ 27____ yahoo into a customized database designed to____28_____ the needs of the thousands of users____29____ began to use the service through the closely ___ 30____ Intemet community.They developed customized software to help them___ 31 ___ locate, identify and edit material ___32___ on the Intemet.The name Yahoo is ____ 33____ to stand for “Yet

Another Hierarchical Officious Oracle”.but Filo and Yang insist they selected the ___34 ___ because they considered themselves yahoos.Yahoo? itself first ___ 35 ___ on Yang's workstation, “akebono”, while the search engine was ___ 36 ___ on Filo's computer, “Konishiki”.In early 1995 Marc Andreessen, co-founder of Netscape Communication in Mountain View, California, invited Filo and Yang to move their files ___ 37___ to larger computers ___38____ at Netscape.As a result Stanford's computer network returned to ___ 39___ , and both parties benefiasc.Today, Yahoo___ 40 ___ organized information on tens of thousands of computers linked to the web.1.A.became

B.grew

C.mm

D.intend 2.A.made

B.saw

C.looked

D.turned 3.A.in

B.on

C.about

D.fer 4.A.touch

?.contact

C.n-ack

D.record 5.A.founded

E.found

C.argued

D.reported 6.A.unwieldy

B.tough

C.tamable

D invaluable

7.A.exchanged

B.shank

C.sold

D.converted 8.A.explain

B.serve

C.discover

D.evaluate 9.A.which

B.that

C.actually

D.eagerly 10.A.relative

B.interactive C.bound

D.contacted 11.A.fluently

B.efficiently C.exactly

D.actually 12.A.transmitted B.purchased C.sold

D.13.A.about

B.bound

C.going

D.supposed I4.A.fable

B.model

C.name

D.brand 15.A.supported

B.resided

C.lived

D.launched 16.A.connected B.lodged

C.introduced D.linked 17.A.over

B, away

C.inside

D.beneath 18.A.housed

B.caught

C.hosed

D.bidden 19.A.average

B.normal

C.ordinary

D.equal 20.A.attains

B.detains

C.maintains D.contains IV.Reading Comprehension(20 points)Directions: Read the following passages, decideon the best one of the choices marked A, B, C, and D for each question or unfinished statement and then mark the corresponding letter with a single bar across the square bracket on the ANSWER SHEET.Passage 1

Guthrie's contiguity principle offers practical suggestions for how to break babies.One application of the thrcshoM method involves the time young children spend on academic activities.Young children have short attention spans, so the length of time they can sustain work on one activity is limited.Most activities are scheduled to last no longer than 30 to 40 minutes.However, at the start of the school year, attention spans quickly wane and behavior problems often

result.To apply Gutiarie's theory, a teacher might, at the start of the year, limit activities to 15 to 20 minutes.Over the next few weeks the teacher could gredually increase the time students spend working on a single activity.The threshold methoci also can be applied to teaching printing abd handwriting.When children first learn to form letters, their movements awkward and they lack free motor coordination.The distances between lines on a page are purposely wide so children can fit the letters into the space.If paper with narrow lines is initially introduced, students' letters would spill over the borders and students might become frustrated.Once students can form letters

within the larger borders, they can use paper with smaller borders to help them refine their skills.The fatigue method can be applied when disciplining disruptive students

who build paper airplanes and sail them across the room.The teacher can remove the students from the classroom, We them a large stack of paper, and tell them to start making paper airplanes.After the students have made several

airplanes, the activity should lose its attraction and paper will become a cue for not building airplanes.Some students continually race around the gym when they first enter their physical education class.To employ the fatigue method, theteacher might decide to have these students continue to run a few more laps after the class has begun.The incompatible response method can be used with students who talk and

misbehave in the media center.Reading is incompatible with talking.The media center teacher might ask the students'to find interesting books and read them while in the center.Assuming that the studentS find the books enjoyable, the media center will, over time, become a cue for selecting and reading books rather than for talking with other students.In a social studies class some students regularly fall asleep.The teacher realized that using the board and overhead projector while lecturing was very

boring.Soon the teacher began to incorporate other elements into each lesson, such as experiments, videotapes, and debates, in an attempt to involvs students and raise their interest in the course.41.The purpose of this passage is to___ A.inform B.persuade

C.debate

D.narrate 42.Guthrie identified three methods for__ A.educating students

B.altering bad habits C.avoiding undesired action

D.forming good hobbies 43.Which of the following is not the example of applying the threshold method? A.Parents introduce spinach in small bites or mixed with a food than the

child enjoys over time so that the child will not refuse to eat it.B.Teachers introduce academic content in short blocks of time for young

children and gradually increase session length but not to where students

become frustrated or bored.C.Paper with wider lines is first used and then paper with narrow lines is

introduced step by step to help children learn printing and handwriting.D.A child might be made to throw toys until it is no longer fan by his

parents in order to change his behavior of repeatedly throwing toys.44.To stop snacking while watching television, people should keep their hands busy by sewing, painting, working crossword puzzles, and so forth.Over time.watching TV becomes a cue for engaging in an activity other than snac 'king.What method is used in this example? A.The threshold method.B.The fatigue method.C.The incompatible response method.D.The punishment method.45.We can draw the conclusion from the passage that A.The incompatible response method is to force child to make unwanted

response repeatedly in presence of stimulus until he or she becomes

exhausted B.The threshold method refers to introducing undesired behavior with a

response incompatible with the undesired response so they can not be

performed simultaneously

C.The fatigue method means that engaging in the behavior is transformde

into avoiding it by introducing the stimulus at full strength so it becomes

a cue for not performing it D.The fatigue method is that in presence of stimulus teachers have child

make response incompatible with unwanted response Passage 2 The increase in global trade means that international companies cannot afford to make costly advertising mistakes if they want to be competitive.Understanding the language and culture of target markets in foreign countries is one of the keys to successful international marketing.Too many companies, however, have jumped into foreign markets with embarrassing wralts.Translation mistakes are at the heart of many blunders in international advertising.General Motors, the US auto manufacturer, got a costly lesson when it introduced its Chevrole Nova to the Puerto Rican market.“Nova” is Latin for new(star)“ and means ”star“ in many languages, but in spoken Spanish it can sound like ”no va“, meaning ”it doesn't go“.Few people wanted to buy a car with that cursed meaning.When GM changed the name to Caribe, sales picked up” dramatically.Marketing blunders have also been made by food and beverage companies.3ne American food company's friendly “Jolly Green Giant”(for advertising ,egetables)became something quite different when it was translated into Arabic as “Intimidating Green Ogre”.When translated into German Pepsi's popular slogan, “Come Alive with Pepsi” came out implying “Come Alive from the Grave”.No wonder customers in Germany didn't rush out to buy Pepsi.Successful international marketing doesn't stop with good ranslafions--,-other aspects of culture must be researched and understood ff aarketers are to avoid blunders.When marketers do not understand and appreciate the values, tastes, geography, climate, superstitions, religion, or economy of a culture, they fail to capture their target market.For example, an American designer tried to introduce a new pentare ihto the Latin American market but the product aroused little interest.The mail reason was that the camellia used in it was traditionally used for funerals in many South American countries.Having awakened to the special nature of foreign advertising, companies are becoming much more conscientious in their translations and more sensitive to cultural distinctions.The best way to prevent errors is to hire professional translators who understand the target language and its idiomatic usage, or to use a technique

called “back translation” to reduce the possibility of blunders.The process uses one person to translate a message into the target language and another to translate it back.Effective translators aim to capture the, overall message of an advertisement because a word-for-word duplication of the original rarely conveys the intended meaning and often causes misunderstandings.In designing advertisements for other countries, messages need to be shot and simple.They should also avoid jokes, since what is considered funny in one part of the world may not be so humorous in another.46.The best title of this passage might be __.A.Culture Is Very Important ia Advertishag B.Avoid Cultural Misunderstanding between Nations C.Overcome Cultural Shock in Different Countries D.Advertisements Reflect Various Life Styles 47.What does the word “blunder” mean in this passage? A.hesitation B.mistake C.stutter D.default 48.Which of the following statements can be used to summarize the gist from Paragraph 3 to Paragraph 6? A.Cultural shocks

B.Faulty translations C.Avoid cultural oversights D.Prevent blunders 49.We can learn from the context in Paragraph 9 that the word “ca ” most probably mean____ A.an animal used in perfume for its smell B.a piece of fabric used both in perfume and at funerals C.a flower used in perfume for its fragrance and used for funerals D.an nrnament used in prefume and at funerals 50.One way to prevent errors in advertising in different countries is to___ A.fire the translators who don't know the target language.B.use the technique called “literal translation” to reduce the possibility of

blunders C.avoid cultural oversights and avoid certain jokes D.explain in details when designing advertisement for other countries Passage 3 It is not unusual for chief executives to collect millions of dollars a year in pay, stock options, and bonuses.In the last fifteen years, while executive remuneration rose, taxes in the highest income bracket went down.Millionaires are now commonplace.Amiability is not a prerequisite for rising to the top, and there are a number of chief executive officers with legendary bad tempers.It is not the boss's job to worry about the well-being of his subordinates although the man with many enemies wi！be swept out more quickly in hard times;it is the company he worries about.His business savvy is supposed to be based on intimate knowledge of.his company and the industry.so he goes home nightly with a full briefcase.At the very topexecutives are exceedingly dedicated.The American executive must be capable of enough small talk to get him through the social part of his schedule, but he is probably not a highly cultured individual or an intellectual.Although his wife may be on the board of the symphony or opera, he himself has little time for such pursuits.His reading may largely concern business and management, despite interests in other fields.Golf provides him with a sportive outlet that combines with some useful socializing.These days, he probably attempts some form of aerobic exercise to “keep the old heart in shape” and for the same reason goes easy on butter and alcohol, and substances thought to contribute to taking highly stressed executives out of the running.But his doctor's admonition to “take it easy” falls on deaf eyes.He likes to work.He knows there are younger men nipping at his heels.Corporate head-hunting, carried on by “executive search fares,” is a growing industry.America has great faith in individual talent, and dynamic and aggressive executives are so in demand that companies regularly raid each other's managerial ranks.51.We can infer from the second paragraph that___

A.promotion depends on amiability

B.chief executives do not work hard enough at the top level

C.it is the duty of the chief executive to look after the well-being of his

subordinates

D.a chief executive is expected to know more about his company and the

industry 52.The term “aerobic exercise”(fa'st line in second last paragraph)is a kind Of

____

A.hallucination exercise

B.physical exercise

C.meditation exercise

D.entertainment 53.From the last paragraph we can gather that ____

A.there are too many aggressive executives

B.individual talent is not essential for a company

C.the job of an “executive search rum” is corporate head-hunting

D.it is not common for companies to undermine each other's managerial

ranks 54.For executives, according to the article, a golf course is a pl where ________

A.they can conduct their business

B.they can indulge themselves

C.they can cultivate their mind

D.they can exercise as well as socialize 55.What is NOT tree according to the article? A.Executives tend to ignore doctors' advice and warnings.B.Executives are sensitive to pressure from the younger generation.C.All chief executives can earn millions of dollars a year.D.Executives are careful of what they eat.Passage 4 In November 1970 Yukio Mishima, together withsome of his fanatical followers from the ultranationalistic Shield Society WhiCh.he had four, dod in 1966, broke into the headquarters of Japan's Eastern Defense Forces armed with swords and daggers, overpowered some aides, tied up the commanding general, and demanded that the troops be assembled to hear a speech.Mishima addressed the troops for ten minutes, inciting them to rebel against the constitutional govemment imposed by the United States that had, in his words, “turned Japan spineless.” Receiving only ridicule in response, he returned to the general's office and there, before the general's unbelieving eyes, proceeded to kill himself in strict accordance with the tradifonal samurai ritual of seppuku.After Mishima had driven a dagger deep into his left abdomen, one of his aides severed his head with a sword.The aide likewise 'killed himself and was 5eheaded;the others surrendered.In 1936 there had been a similar revolt and, though equally unsuccessful, it had foreshadowed the repressive re,me of General Tojo that was to stage tho attack on Pearl Harbor in 1941.That earlier revolt is the one referred to in “Patriotism,” one of Mishima's most powerful stories.Here life and fiction become joined.The act of seppuku was for Mishima a fulfdlment, “the ultimate dream of my life.” Bom of an ancient samurai family, he longed to die a hero's death in accordance with the ancient samurai code;but his weak body kept him from service in the war, and he had to compensate through body building(he became expert at karate and kendo)and, most important, through the discipline writing.In his short lifetime he turned out twenty novels, thirty plays, many essays, and more than eighty stories: he also produced, directed, and acted in movies, and even sang on stage.His first book of stories, A Forest in Flower, appeared in 1943, but it was Confession of a Mask(1948), dealing with the meditations of a young man of homosexual leanings in a repressive society, that brought him fame.Mishima has been called “Japan's Hemingway,” while others have compared him to “aesthetic” writers like Walter Peter and Oscar Wilde.56.The article implies that A.Mishima refused to join the army when he was young B.Mishima has been regarded as a lunatic writer C.Mishima is a person who'is hard m define D.Critics all agree that Mishima is an aesthetic writer 57.The aim of the rebel led by Mishima was A.Fo capture the commanding genera!

B.to urge the government to declare a war against America C.to incite the soldiers to rebel against the Constitutional govemment

D.to force the Emperor to give up the throne 58.In the 1970 rebel, the speech made by Mishima____ A.was web received by the soldiers B, was laughed at by the soldiers C.impressed the commanding general D, left a deep impression tO the soldiers 59.What IS true according to article? A.The general knew that Mishima had longed to die a hero's death.B.The general was greatly taken aback by Mishima's suicide attemnpt C.Some soldiers surrendered after Mishima's speech.D.one of Mishima's aides was killed by the soldiers.60.Mishima became a well-known writer after he had ___ A, written “Patriotism”, one of his most powerful stories B.written eighty short stories C.published “A Forest in Flower” D.published “Confession of a Mask” 主观题部分

请用钢笔或圆珠笔将此部分试题的答案做在答题纸二上，否则无效！V.Translation(20 points)Fart A.(10 points)Directions: Translate the following passage into Chinese on your ANSWER SHEET.One might ask why speculation is permitted when there is so real a danger of loss.The basic reason is that speculation can perform useful functions in the economy.Buying a commodity or stock in the belief that prices will rise speeds market equilibrium and encourages faster entry of more suppliers.If the price change lagged until after an actual commodity shortage had occurred, the fluctuation would probably be sharper and more sudden.Remedial supply action could not be further delayed.Similarly, if speculators foresee a surplus in some commodity, their selling of futures will help drive the price down to some extent before the SurpluS actually occurs.When speculators foresee a shortage and bid up the price, they are also helphng to conserve the present supply.As the price goes up,less of the commodity is purchased;a rise in price encourages users to ecor, om2ze.Similarly, a lowering of price encourages users to buy more, thus helping to sell the surplus which is developing.Part B.(10 points)Directions: Translate the following into EngIish on your ANSWER SHEET.中国已经发层成为一个全球极富吸引力的、现实的大市场。世界各国 和地区不少有远见卓识的企业家，都将目光投向了中国，并从投资活动中 获得了丰厚的回报。我相信，中国加入世贸组织后，外商参与中国投资活 动的机会将越来越多，自身发展的空间也越来越大。在中国的投资活动一 定能成为沟通世界各国和地区的企业家与中国市场的一座桥梁，促进中国 和世界经济共同发展、共同繁荣。VI.Writing(20 points)Directions Write an essay in no less than 250 words with file title “My Understanding of GlobaIization”.Your essay should be written on the Answer Sheet.

第三篇：中国人民大学人力资源管理硕士落户烟台

中国人民大学人力资源管理硕士落户烟台

烟台晚报讯 记者近日获悉，中国人民大学劳动人事学院将于今秋起，在烟台招收人力资源管理硕士，这也是我市继山东大学、吉林大学之后，迎来的又一所首批“985工程”和“211工程”重点建设的高校。人大人力资源管理硕士的引进，也标志着我市人力资源管理高等教育进入全面、系统、高端、前沿的新时期。

2007年10月，人大依托文泰高端教育正式成立山东教育中心，在青岛、济南、烟台和淄博设有教学点，中心成立6年来，将人大最优势的教育资源引入山东，受到山东省各界的广泛认同和高度认可，在校学员已逾千人，成为省外高校在山东开展高端教育的办学典范。本次来烟招收人力资源管理硕士，主要针对我市机关、事业、企业单位常年从事人力资源工作、具备资深行业经验的精英人群。中国人民大学成立于1950年，是新中国创办的第一所新型正规大学，为教育部直属。2012年中国人民大学9个一级学科在教育部排名中名列榜首，总数位居全国高校第三，共培养出400多位国家、省部级和3万多名司局级政界要员。中国人民大学劳动人事学院成立于1983年，由人大与原国家劳动人事部联合创办；2000年隶属关系划归中国人民大学，是世界劳动科学领域当之无愧的顶级教学和科研机构。

中国人民大学人力资源管理硕士由中国人民大学劳动人事学院和商学院顶级师资联合打造，是全国唯一的人力资源管理专业在职研究生。中国人民大学人力资源管理硕士学制2年，采用周末双休日上课的方式，由中国人民大学劳动人事学院教授亲临烟台集中面授，学员通过国考、课程考试、论文答辩等环节，可获得由教育部统一颁发的中国人民大学“人力资源管理专业”硕士学位证书，也是全国唯一标明“人力资源管理专业”的硕士学位证书。

第四篇：人力资源管理简单题

⑷人力资源管理的基本内涵

1战略目标原理 2系统优化原理 3同素异构原理 4能级层序原理 5互补优化原理

6动态适应原理 7激励强化原理 8公平竞争原理 9信息激励原理 10文化凝聚原理

⑸论述人力资源管理经历的发展阶段及各阶段的基本特征

1人事管理阶段2人力资源管理阶段3战略性人力资源管理阶段

⑹结合实际，谈谈人力资源管理中常见的误区表现在哪里

1晕轮效应2投射效应3首因效应4近因效应5偏见效应6马太效应7回报心理8嫉妒心理9戴维心理10攀比心理 ⑴企业处于初创阶段时，其人力资源管理的主要特点和核心

1缺乏知名度和实力2缺乏实际经验，工作量不大，工作难度很大

1吸引和获取企业所需的关键人才2制定鼓励关键人才创业的激励措施和办法3发现和培养核心人才 ⑵企业处于成长阶段时，其人力资源管理的主要特点和核心

1企业对人力资源数量的需求不断增长，不但要得多、而且要得急，（1分）

2企业对员工素质有更高的要求，不但要求拿来就能用，而且要求上手快。（1分

3需要更为有效的规范化管理来促进企业发展，（1分）

1进行人力资源需求预测，制定人力资源规划2完善培训、考评和薪酬机制3建立规范的人力资源管理体系。-⑶企业处于成熟阶段时，其人力资源管理的主要特点和核心

1激发创新意识，推动组织变革，保持企业活力2吸引和留住创新人才，保持企业创新人才基础

⑸简述企业发展战略与人力资源管理战略之间的关系

1企业战略是制定人力资源战略的前提和基础

2人力资源战略为企业战略的制定提供信息

3人力资源是企业战略目标实现的有效保障

⑹企业在制定战略性人力资源规划时，应注意的事项是什么?

1要重视基于战略的员工核心专长与技能的培育，以满足企业战略和发展所需要的人才队伍建设的需要；

2要充分利用企业现有人才，建立稳定有效地内部劳动力市场，解决企业人力资源的供求不均衡的问题

3要追求人与职位的动态有效配置，尽量避免人才浪费

⑺制定人力资源战略规划的主要程序有哪些?

1信息的收集、整理2确定规划期限3根据企业整体发展规划，运用各种科学方法预测出组织对未来人员的要求 4对现有的人力资源战略规划进行反馈、调整

⑼企业选择人力资源管理业务外包的优势是什么?

1能使组织把资源集中于那些与企业的核心竞争力有关的活动上。

2可以有效地降低和控制企业的运营成本，舒缓资金压力，实现高效运作。3降低企业的风险。

4适用于各个不同发展阶段的企业。5能够帮助企业建立完善的人力资源管理6有助于企业留住优秀员工。⑽企业选择人力资源管理业务外包存在着哪些风险?收费标准问题2专业咨询公司的规范经营和专业化问题3 安全问题4员工的利益如何保障问题5 可控性问题 ⑾企业进行人力资源管理业务外包决策是应哪些因素??

1环境因素2组织及文化特征3人力资源管理系统

⑿试述人力资源战略规划的重要意义

1是企业发展战略总规划的核心要件

2是组织管理的重要依据

3对合理利用人力资源，提高企业劳动效率，降低人工成本，增加企业经济效益有重要作用

4有助于发挥人力资源个体的能力，满足员工的发展要求，调动员工的积极性。⒀试述基于战略的人力资源规划模型的主要内容

1认识组织愿景,组织目标和战略规划;(1 分)2认识组织目标对人力资源活动的影响;(1 分)

3编制组织发展对人力资源的需求清单;(1 分)4分析组织内部人力资源供给的可能性;(1 分)

5分析组织外部人力资源供给的可能性;(1 分6编制符合人力资源需求清单的人力资源供给计划;(1 分)7制定人力资源规划的实施细则和控制体系;(1 分)8实施人力资源规划并对其进行跟踪控制;(1 分)

9采取纠偏措施和重新审视组织愿景,目标和规划.(2 分)

⒁企业该如何实施人力资源业务外包策略

1正确判断企业的核心能力2细化所要外包项目的职能3制定完善、可行的计划4企业内部进行充分的沟通 5选择合适的外包服务供应商6提供相关资料7管理好与外包供应商之间的关系8认真执行9监控和评价外包商的业绩 ⑴简述组织的内涵

1组织是一个社会实体2组织具有确定的目标3组织具有精心设计的结构和协调作用4组织与外部环境紧密联系 ⑶职位设计应注意哪些问题?

1职位数和人数不能混为一谈2注意各职位工作的饱和度3要注意能及匹配

⑸简述组织发展计划的有效步骤。

1有计划地介入2收集资料3组织诊断4资料反馈与讨论5行动介入

⑹组织发展变革的压力有哪些?

1技术的不断进步2知识的爆炸3产品的迅速老化4劳动力素质的变化5职业生活质量的提高 ⑴对招聘者素质应有哪些基本要求?

1良好的个人品质与修养, 2具备多方面的能力, 3广阔的知识面和相应的技术要求.⑵简述外部招聘的缺点。

1外部人员不熟悉组织的情况2组织对应聘者的情况缺乏深入的了解3对内部员工的积极性造成打击4招聘成本高 ⑷网络招聘具有哪些优点?

1通过在线招聘可以使企业获得更大规模的求职者储备库

2对于某些技术性较强的工作来说，在线招聘所能够获得的应聘者素质比较高

3适应性强，不受时间、地域和场所等条件的限制

4网络招聘相对来说比较便宜 ⑸简述录用人员评估指标有哪些？

1录用比;2招聘完成比;3应聘比;4录用成功比 ⑺试述校园招聘的优缺点。

优点：大学校园是高素质人员相对集中的地方，是专业人员和技术人员的主要来源；

企业可以在校园招聘中找到较高素质的合格申请者，招聘录用手续比较简单；

年轻的毕业生充满活力，富有工作热情，可塑性强，对自已的第一份工作具有较强的敬业精神。

缺点：许多毕业生有多手准备；对工作与职位容易产生不现实的期望；学生气重，在工作配合，制度的执行管理方面有欠缺；流动大，不能给企业安全感。

⑴职业生涯设计对个人发展具有哪些作用?

1帮助个人确定职业发展目标2鞭策个人努力工作3引导员工发挥潜能4评估工作成绩 ⑵职业生涯设计对企业的作用。

1保证企业未来的人才2是企业留住优秀人才3是企业人力资源得到有效开发

⑶简述个人职业生涯设计的基本步骤。

1确定人生目标2自我评估3职业生涯机会的评估4职业的选择

5职业生涯路线的选择6设定职业生涯目标7制定行动计划于措施8评估与回馈 ⑷简述员工自我职业生涯管理的基本内容

1增强职业敏感性2 提高学习能力，防止技能老化3 维持个人的工作与家庭平衡 ⑸简述职业生涯管理的基本流程

1员工自我评估;2组织对员工的评估;3职业信息的传递;4职业咨询与指导;5员工职业发展设计.⑻试述处于职业生涯不同阶段的开发策略。

1职业准备阶段2职业探索阶段3立业、发展与维持阶段的开发策略4衰退阶段的开发策略

⑴为什么要进行员工培训与开发？

以发展劳动者职业技能，全面提高劳动者思想和业务素质，改善劳动力结构，促使企业劳动生产率和经济效益的提高为目的，其根本目的是通过培训为企业培养一大批能迅速适应和满足生产及经营需要的员工。

⑵企业开展员工培训应坚持哪些原则?

1战略原则2长期性原则3按需施教、学用一致原则

4投入产出原则5培训方式和方法多样性原则6全员培训与重点培训相结合 ⑻简述企业制定培训计划的主要内容

1选定培训对象2遴选培训者3设计培训课程4选择培训形式和方法5培训时机选择6培训工作组织

⑾为什么要对培训活动进行评估

1可以对培训效果进行正确合理的判断，以便了解是否达到原定的目标和要求

2看看受训人只是技术能力的提高或行为表现的改变是否直接来自培训的本身

3找出培训的不足，归纳出教训，以便改进今后的培训

4检查出培训的费用效益 ⑿简述培训效果层次分析的主要内容

1反应层面评估。包括对培训科目、讲师、设施、方法和自已收获的大小等方面的看法。

2学习层面评估。测量受训成员对原理、技能和态度等培训内容的理解和掌握程度。

3行为层面的评估。是指受训成员培训后在实际岗位上的行为变化，以判断所学知识、技能对实际工作的影响。4效果层面的评估。判断培训是否对企业经营成果具有具体的直接贡献。⒀试述员工培训系统建立的主要步骤

1培训需求分析:组织分析,工作分析和人员分析;

2制订培训计划:选定培训对象,遴选培训者,设计培训课程,选择培训形式和方法,培训时机选择, 培训工作组织;3培训效果评估:培训评估也就是对培训进行评价,它指依据培训目标,对培训对象和培训本身做一 个价值判断.⑴简述员工激励的相关原则

1物质激励和精神激励现结合的原则2充分考虑员工的个体差异，实行差别激励原则3实事求是原则 4公平公正原则5区别对待、适度激励原则6系统性原则7目标结合原则 ⑵简述影响员工激励效果的因素

1企业外部环境：经济发展水平、传统文化、社会环境

2企业内部环境：管理方式、领导方法

3个体因素：收入水平、受教育程度、年龄与工龄、性格特征、个人价值观

⑸简述提高企业文化有效性的基本措施

1从个人愿景到共同愿景2把握方向，塑造整体形象3使命宣言与使命感4发展核心价值观，融入组织理念 ⑺简述合理设计双阶梯制度的原则

1双阶梯制度要不断地变革，与企业文化、组织结构相适应。2管理层要给予足够的支持和热情

3各个职位阶梯之间必须确保平等 4要让专业技术人员参与企业决策5要建立一套晋升标准和专门的晋升审查机构 ⑻简述做好团队激励的主要内容

1给团队制定清晰的目标2评定团队等级，提高团队地位3肯定团队的成就，及时提高团队成就感 4培养良好的团队文化，搞好团队精神建设5在团队内部尽量多开展活动，以增加团队的凝聚力

6增加对团队内部的成员的激励7了解团队成员的需求

⑼试述企业内部晋升的重要意义及存在的潜在风险

1职务晋升的等级是有限的2晋升次数不可能多3影响团队合作精神

4激励与选拔管理人员两种功能冲突5负面影响巨大6内部晋升的评估· ⑿试述中小企业员工激励的难点

1由于企业规模小，财力有限，使得大部分中小企业难以以高薪酬、高福利来激励员工

2企业缺乏一个系统的、完善的激励人才管理体系，随意性比较强，使得其难以吸引和留住人才

3企业的地域性强，容易形成排外的企业氛围

4企业缺乏良好的企业文化

⑴简述设立有效目标体系的原则

1有效目标要具体和现实2有效目标要与主观的权限相一致3有效目标要具有适度的灵活性 4有效目标的含义应该明确5有效目标要与员工能力和经验相适应

⑵简述顺利实施绩效沟通的技巧

倾听技术：1呈现恰当而肯定的面部表情2避免出现隐含消极情绪的动作3呈现出自然开放的姿态4不要随意打断下属 反馈技巧：1多问少讲2沟通的重心放在“我们”3反馈应具体4对事不对人

5应侧重思想、经验的分享，而不是指手画脚地训导6把握良机，实时反馈

⑶简述绩效考评指标设计的原则

1绩效考评制度化原则2责任与权力相结合的原则3客观公正的原则4公开原则5沟通原则6效益原则 ⑸简述考评方法的发展趋势

1评价项目的的量化2对同一项目不同考评结果的综合3对不同项目的考评结果加以综合⑹简述绩效考评系统的操作流程

1制定计划2考评前技术准备3 收集数据、资料和信息4绩效考评的实施绩效改造 ⑺简述改善绩效考评的主要措施。

1组织结构及岗位工作分析;2业务流程与关键成功因素;3加强绩效面谈和反馈4 员工绩效改进辅导.⑼试述绩效考评结果的运用

1选拔与招聘2人力资源开发与培训3报酬方案的设计与调整4协调处理内部员工关系5认识和调动员工潜能 ⑽试述绩效管理的新发展

1自我管理法2计算机的应用3边际员工的绩效管理 ⑾论述中小型企业绩效考评的特点及考评的内容

1中小企业绩效考评有其特点：管理灵活；岗位划分不明确、工作职责变动大。

2中小企业绩效考评的内容有： 第一、工作总结第二、员工自我评价第三、分类考评第四、考评沟通 ⑴简述目前薪酬体系存在的主要问题

1对薪酬功能的错误定位2薪酬管理与企业战略、文化及人力资源管理系统脱节

3薪酬结构零散，基本薪酬的决定基础混乱4薪酬系统的激励手段单一，激励效果差

5薪酬管理过程不透明，沟通不足

⑷战略薪酬对提升企业竞争优势的作用

1增值功能2激励功能3配置和协调功能4帮助员工实现自我价值的功能

⑸简述战略薪酬的设计与制定的步骤

1评估薪酬的意义和目的2开发薪酬战略，使之同企业经营战略和环境相匹配

3实施薪酬战略4对薪酬战略和经营战略匹配进行再评价

⑹简述职位薪酬制度的特点

优点：1实现了真正意义上的同工同酬2操作比较简单，管理成本低3提高自身技能和能力的动力

缺点：1工作消极性受挫，出现怠工或者离职现象2不利于企业对于多变的外部经营环境作出迅速的反应和激励员工 ⑺简述实施职位薪酬的前提条件

1职位内容是否已经明确化、规范化和标准化2职位的内容是否基本稳定

3是否具有按个人能力安排职位或工作岗位的机制4企业中是否存在相对较多的职级 5企业的薪酬水平是否足够高 ⑼简述宽带薪酬制度的实施步骤

1确定宽带的数量2不同等级的宽带定价3同一宽带内部定价

4将员工放入薪酬宽带的特定位置5跨级别的薪酬调整以及宽带内部的薪酬调整

⑽简述制定团队薪酬面临的问题

1团队薪酬方案的适用对象的确定2对团队绩效进行评价和奖励方法的选定

3团队队员个人以及团队之间薪酬如何平衡4团队薪酬方案的执行时机 ⒁论述企业薪酬决策的主要内容

薪酬决定标准：指决定薪酬高低的依据，岗位、技能、资历、绩效和市场状况等都可能是决定薪酬的依据。（3分）薪酬结构：是指薪酬的各个构成部分及其比重，通常指固定薪酬和变动薪酬、短期薪酬和长期薪酬、非经济薪酬和经

济薪酬两两之间的比重。

薪酬制度管理：是指制定和调整薪酬制度的行为方式和决策标准，包括授权程度、员工参与方式、薪酬内外导向性、薪酬等级情况、薪酬支付方式以及薪酬制度的协调频率等。⒄试述建立职位薪酬体系的基本步骤

1职业分析2 职业评价3 薪酬调查4 薪酬定位5 薪酬结构设计6 薪酬体系的实施和修正 ⒅试述宽带薪酬的主要特点

优点：打破了传统结构所维护和强化和等级观念，减少了工作间的等级差别。有利于组织结构扁平化的形成，增强组织的灵活性以及对外部环境的适应能力。

引导员工注重个人技能、能力的提高，有利于职位轮换，密切配合劳动力市场的变化，有利用于管理层的管理和人力资源专业人员的角色的转变，帮助企业培育积极的团队绩效文化，建立一种集体凝聚力，推动良好的工作绩效。缺点：增加绩效管理压力。晋升机会减少。获取市场数据的难度很大,导致成本上升。不适用所有类型的组织。

⑴简述处理劳动关系的基本原则

1要兼顾各方利益，2要以协商为主解决争议，3及时处理的原则，4以法律为准绳。5劳动争议以预防为主，6明确管理责任。⑵简要概括劳动合同的内容

1劳动合同期限2工作内容3劳动保护和劳动条件4劳动报酬5劳动纪律6劳动合同终止条件7违反劳动合同的责任 ⑶简述我国劳动关系现状的影响因素

1社会环境对劳动关系的影响2企业自身因素对劳动关系的影响 ⑷简述企业处理劳动争议纠纷的对策

1强化劳动合同管理，规范劳动用工行为2依法制定内部规章制度3理顺劳动关系，全面深化国有企业改制。⑸简述分析我国劳动争议产生的原因

宏观方面的原因包括：劳动关系主体双方的具体经济利益差异性更加明显；劳动立法及劳动法的规定之后且不配套、人们的法制观念淡薄、我国劳动力供过于求、过去劳动关系中长期遗留问题的显性化等几方面。

微观方面主要有企业层次和个人层次两个方面的原因。

⑹简述雇员流出对企业来说具有什么样的价值

1对低素质雇员的替代2创新、灵活性和适应性的提高3离职员工能为企业提出客观而中肯的意见 4离职员工是企业创新和信息的重要源泉5优秀的离职员工可以树立企业良好的形象

6离职员工是企业未来招聘时的最优人选 ⑺简述如何正确对待雇员流失

1建立离职员工定期面谈制度;2与离职员工保持长期稳定的联系,掌握其相关情况;

3实施双向的价值交换和个性化沟通;4转变观念,真正视离职员工为企业的现实财富.⑻试述我国目前现状劳动关系的现状

积极方面特征： 1市劳动法律关系的主题进一步明确、具体、规范2是劳动关系的性质多样化和丰富化。3是劳动关系变化剧烈，动中趋静。4是劳动法律关系的建立机制标准化、法律化

消极方面：1争议数量上升包括争议案件数量和集体争议案件数量及涉及人数。

2是劳动争议的主体和内容复杂化3是劳动者多为弱势群体4是劳动争议纠纷的社会性特点日益显露 ⑼试述企业在处理雇员流出时存在的问题

1裁员的随意性很大2性别歧视现象严重3年龄歧视问题

4裁员标准模糊5员工第一次过错就予以解雇6未依法履行报告程序 ⑽试述雇员流出的影响因素个体因素 2 与工作相关因素 3 个体与组织之间的适合性因素 4 组织因素5 与态度和其他内部心理过程相关因素

第五篇：2013年11月人力资源管理实验真题回忆

周玲老师人力培训

人力资源高级实验2013年11月23日考题

1.你认为外部招聘合适吗？为什么？

2.为什么采用内部招聘？内部招聘的特点和价值？

3.如果你是人力资源部经理，你该怎么操作这次培训？

4.先对培训问题进行分析，再说出案例中培训的不足之处

5.绩效考评的方法有哪几种，基层管理人员适合哪种，为什么？简单做绩效指

标设计

人力资源初级实验2013年10月考题

1.对本案例中的HR部门角色定位

2.试写出某市场部经济职位及新员工招聘时间表

3.本案例中的激励有哪些方式，你如何评价

4.你怎么看待本案例中“薪酬不是最重要”的，说说你的看法