第一篇：商务邮件写作,英美邮件写作格式上的差异 via安格英语
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商务邮件写作模板，英美邮件写作格式上的差异
安格英语导读：国际化发展的大背景下，越来越多的外资企业涌入国内。在外企中邮件沟通的方式是许多上班族几乎每天都要涉及到的，那么你的英文邮件的格式是否正确？面对不同的客户，你的邮件是灵活多变还是千篇一律？安格英语老师将在这篇文章中和大家讨论一下英美邮件写作格式上的差异！
在看这篇文章前，相信许多读者都会不以为然，写邮件还要注意英语和美语吗？但是，安格英语老师要告诉你的是：“英语和美语在书信体例方面存在着一定的差异！信头和称呼、书信格式、遣词、结尾客套语等均有所不同。“
就像英国人和美国人行事风格一样，英国的书信用词比较保守严谨，而美国的邮件模式则比较轻松活泼。下面，我们就从排版和敬语来说说美国和英国不同的邮件格式吧！
在格式上，美国人喜欢垂直式/齐头式，即采用左边各行开头垂直的；而英国人则使用缩进式/锯齿式，即每段的第一个词缩进去。在美国大部分的公司中，大家都会把职务和签名放在左边的边栏界线侧。
除了职务和签名，正式的邮件中还要在称呼的上方写上收信公司名称和地址或收信人的名字全称、职务及地址，称为信内地址(Inside address)。信内地址的写法也有垂直式和缩进式之分，美国人一般将各行并列，而英国人则将各行依次退缩。
Power Your English！文章来源:安格英语学习网站（bbs.engua.com）未经允许 不得转载 在线英语培训领导者
www.xiexiebang.com 下面，就来说说我们熟悉的敬语吧，我们最熟悉的敬语是Mr，Mrs和Miss。专业一点来说，英国人常在男性的姓名之后用Esq.(Esquire的缩写)，不过在商业上也在慢慢地改用Mr.和Mmes.(Madam的复数形式)，用于二个女士以上。Messrs(Mr的复数形式)用于二个以上的男人，或用于二个以上的男人组成的公司或团体。在英国式英文信里，Mr，Mrs，Messrs，均不加缩写句点，相反地趋向于进步自由的美语反而加缩写句点如Mr., Mrs., Messrs.。是不是想不到原来那个小小的“点“还有说法呢？
在称呼方面，商业上最普遍的有Gentlemen(美国式)与Dear Sirs(英国式)二种。如果邮件是写给某个公司单位的，不是写给某个具体人的，美语用Gentlemen(复数形式)，英语用Dear Sirs。如果对方公司只一人时，必须使用Sir/Dear Sir。称呼后一般要使用标点符号，英国式采用逗号(comma)，美国式用冒号(colon)。
最后来说说邮件的结语，也就是我们信中的 “敬礼”、“致敬”等句。美国式写法是Sincerely和Best regards，而英国式表达有Yours sincerely(熟人或知道对方姓名)，Best wishes, Kind regards 和Yours faithfully(不知姓名)。
虽然本文中说到的一些知识点大家会觉得不以为然，但是我们时刻要相信你的邮件会替你说话，因此关注细节、保持专业性也是每个职场人都要学习的一课。
Power Your English！文章来源:安格英语学习网站（bbs.engua.com）未经允许 不得转载
第二篇：外贸商务英语口语：外贸回函邮件及报盘邮件写作格式及 via安格英语（小编推荐）
在线英语培训领导者
www.xiexiebang.com 外贸商务英语口语：外贸回函邮件及报盘邮件写作格式及范文 外贸出口的主要流程包括：报价、订货、付款方式、备货、包装、报检、报关、装船、提 单、交单、结汇，业内人士经常用几个字来简单概括，即“约-货-款-运-单”。在国际贸易中，一般是由询盘、报盘作为开始，进行一系列的外贸活动。
因此，学习外贸回函及报盘的核心词汇是每个外贸从业者都必须掌握的，比如FOB、CIF、CFR……在本篇文章中，安格英语将为大家介绍回函及报盘中的核心词汇及外贸回函邮件及报盘邮件写作格式和范文。
首先，让我们来学习在回函及报盘中的核心词汇： a selection of 一系列 accept v.接受
assortment n.花色品种 attend to 执行 ceiling price 最高价 commission n.佣金
competitive price 竞争性价格 concerning prep.关于 counter offer 还盘 current price 现价 durability n.耐用 examine v.检验 fashion n.款式
Power Your English！文章来源:安格英语学习网站（bbs.engua.com）未经允许 不得转载 在线英语培训领导者
www.xiexiebang.com gross n.罗；12打 handle v.经营
hand-made a.手工制的 unit price 单价 high grade 高档
illustrated catalogue 带有插图的产品目录 low grade 低档 margin n.利润 net price 净价 offerer n.报盘人 patent n.专利 proposal n.建议 purchase n./v.购买 quote v.报价
sales representative 销售代表 shrinkage n.缩水 sliding price 滑动价格 trade discount 商业折扣 under separate cover 另寄 undergo v.经过 主要缩略语：
CFR(Cost and Freight)成本加运费
Power Your English！文章来源:安格英语学习网站（bbs.engua.com）未经允许 不得转载 在线英语培训领导者
www.xiexiebang.com CIF(Cost, Insurance and Freight)成本、保险加运费 CIP(Carriage and Insurance Paid to)运费、保费付至 CPT(Carriage Paid to)运费付至 DDP(Delivered Duty Paid)完税后交货 DAF(Delivered at Frontier)边境交货 DES(Delivered Ex Ship)目的港船上交货 DDU(Delivered Duty Unpaid)未完税交货 DEQ(Delivered Ex Quay)目的港码头交货 EXW(Ex Works)工厂交货
FAS(Free Along Side)装运港船边交货 FCA(Free Carrier)货交承运人 FOB(Free on Board)装运港船上交货
学习了核心词汇后大家可以在以下的两则范例信中看到这些词汇如何运用在句子中，让你的表达更加专业得体，大幅提高与客户的沟通效率。
Letter One Dear Mr.Brown, Thank you for your enquiry of 21st June, in which you expressed an interest in our hand-made leather gloves.We are enclosing our illustrated catalogue and price-list supplying the details you asked for.We are also sending you a full range of samples under separate cover.When you have a chance to examine them, we are confident that you will agree that the goods are both excellent in quality and reasonable in Power Your English！文章来源:安格英语学习网站（bbs.engua.com）未经允许 不得转载 在线英语培训领导者
www.xiexiebang.com price.On regular purchase in quantities of not less than five gross of individual items, we would allow you a trade discount of 15%.We also export a wide selection of hand-made leather shoes in which we think you may be interested.They are fully illustrated in the catalogue and are of the same high quality as our gloves.We hope the samples will reach you in good time and look forward to your order.Yours sincerely，Letter Two Dear Mr.Green, We have carefully studied your counteroffer of 27 June to our offer of Cotton Underwear, but regret to inform you that it is important for us to accept it.The prices we quoted in our letter of 18 May have left us with only a very small margin.In fact, they are much lower than those of other suppliers for products of similar quality.The cotton used in the production of our “Dragon” range undergoes a special patented process that prevents shrinkage and increases durability.Moreover, the fact that we are the largest supplier of Cotton Underwear in this country adequately shows the value of our products.Power Your English！文章来源:安格英语学习网站（bbs.engua.com）未经允许 不得转载 在线英语培训领导者
www.xiexiebang.com We will be equally happy whether you accept our present offer or contact us concerning other items.We hope to hear from you soon and will carefully study any proposals likely to lead to future business between us.Sincerely, 衡量一名外贸工作者的能力往往看三方面：一选择合适的术语，二了解价格组成的结构，三掌握报价空间与层次性策略。那么在学习好了本篇文章后，下次在报盘的时候你能否选择合适的属于正确地表达出你的意思呢？
更多外贸实用英语口语可访问安格英语学习网站（www.xiexiebang.com），安格英语是中国领先的企业商务英语和软技能英语在线服务提供商，以高质量的学习内容和有竞争力的价格为客户提供独一无二的应用型英语学习解决方案。联系我们：400-006-7600.Power Your English！文章来源:安格英语学习网站（bbs.engua.com）未经允许 不得转载
第三篇：英语商务邮件开头
商务书信常见的书写格式规范
商务英语交流中，商务书信是一种常见的方式，它跟普通信件一样，也有一定的书写格式的规范，本文是一种比较常见的格式，供大家参考。February 2006（Date Line日期）xxxxxx Co.，Ltd
Regent Street
London，UK Inside（Address 收信人地址）
Dear Sirs：（Salutation称呼）
We have obtained your name and address from Dee&Co.Ltd，and we are writing to enquire whether you would be willing to establish business relations with us.We have been importers of shoes for many years.At present，we are interested in extending our range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to place volume orders on you.We look forward to your early reply.（Body信文）
Yours faithfully（Complimentary Close客套结束语）
Tony Smith（Signature Block签名栏）
Enc.（Enclosure Notation.国际商务英语考试短文中常用到的转承词语
1.增补(Addition)
in addition, furthermore, again, also, besides, moreover, what`s more, similarly, next, finally.2.比较(Comparison)
in the same way, likewise, similarly, equally, in comparison, just as
3.对照(Contrast)
whereas, in contrast, on the other hand, instead, however, nevertheless, unlike, even though, on the contrary, while
4.因果(Cause and effect)
because, because of, for, since, due to, owing to, thanks to, as a result(of), accordingly, hence, so, thus
5.强调(Emphasis)
certainly, above all, indeed, of course, surely, actually, as a matter of fact, chiefly, especially, primarily, in particular, undoubtedly, absolutely, most imprtant
6.让步(Concession)
although, though, after all, in spite of, nevertheless, still, provided, while it is true....7.例证(Exemplification)
for example, for instance, that is, namely, such as, in other words, in this case, by way of illustration.8.总结(Conclusion)
to sum up, to conclude, in a word, in short, in brief, all in all, in all, to put it in a nutshell, in summary
9.推断(Inference)
therefore, as a result(of), consequently, accordingly, so, otherwise
10.时间和空间(Time and space)
afterward, after, first, later, then, soon, outside, near, beyound, above, below, on the right(left), in the middle, opposite, in front of
商务信函：如何在商务往来的邮件中表示感谢
无论你是写信给客户，给经理或是同事，你都一定要感谢他们。每个人都喜欢被感谢，那就在你的信对读者表示感谢，感谢他们所做的事情，还可以事先感谢他们将要为你做的事！你会发现将真诚表达在你的字里行间会让你受益匪浅。
邮件的开头
感谢读者是邮件开场白的好办法。感谢您的读者能让对方感到高兴，特别是之后你有事相求的情况下会很有帮助。Thank you for contacting us.如果有人写信来询问公司的服务，就可以使用这句句子开头。向他们对公司的兴趣表示感谢。Thank you for your prompt reply.当一个客户或是同事很快就回复了你的邮件，一定记得要感谢他们。如果回复并不及时，只要将“prompt”除去即可，你还可以说，“Thank you for getting back to me.”
Thank you for providing the requested information.如果你询问某人一些信息，他们花了点时间才发送给你，那就用这句句子表示你仍然对他们的付出表示感激。Thank you for all your assistance.如果有人给了你特别的帮助，那一定要感谢他们！如果你想对他们表示特别的感激，就用这个句子，“I truly appreciate „ your help in resolving the problem.”Thank you raising your concerns.就算某个客户或是经理写邮件给你对你的工作提出了一定的质疑，你还是要感谢他们。这样你能表现出你对他们的认真态度表示尊重及感激。同时，你也可以使用，“Thank you for your feedback.”
在邮件的结尾
在邮件开头表示感谢一般是表示对对方过去付出的感谢，而在邮件结尾处表示感谢是对将来的帮助表示感谢。事先表示感谢，能让对方在行动时更主动更乐意。Thank you for your kind cooperation.如果你需要读者帮助你做某事，那就先得表示感谢。Thank you for your attention to this matter.与以上的类似，本句包含了你对对方将来可能的帮助表示感谢。Thank you for your understanding.如果你写到任何会对读者产生负面影响的内容那就使用这句句子吧。Thank you for your consideration.如果您是在寻求机会或是福利，例如你在求职的话，就用这封邮件结尾。
Thank you again for everything you'e done.这句句子可以用在结尾，和以上有所不同。如果你在邮件开头已经谢过了读者，你就可以使用这句话，但是因为他们的帮助，你可以着重再次感谢你们的付出。
商务英语之回复客户询盘的最常用英语
(1)我们的条件是10日内付款为2%的折扣，30日内付款无折扣。our terms are 2% ten days，thirty days net.(2)我公司仅限于从发票开出之日起10日内付现金者给予折扣优待。
we only allow a cash discount on payments made within ten days of date of invoice.(3)顾客向我公司购货一律用现金支付。从发票开出之日起，30日内将货款付清。如当即支付现款，我公司当按年利5%计付30日的利息。
terms to approved buyers strictly net cash，payment within thirty days from invoice date，for prompt cash we will allow thirty days interest，at the rate of 5% per annum.(4)条件： 即期发货。在货到我方工厂，经过验讫重量品质后，立即以现金支付。
terms： early delivery，and net cash payment after receipt of the material at our works，and verification of weight and quality.(5)现金支付折扣，仅限于在10日内以现金付清货款者可打折扣。
cash discounts are allowed only on accounts that are paid within the ten-day limit.(6)你将发现，我公司对贵方的报价所给予的优惠是前所未有的。
you will find that we have given you the best terms customary in our business.(7)每月一日以前提供的汇票，依我公司惯例应在25日全部结帐。
my habit is to settle on the 25th all bills rendered on or before the 1st of each and every month.(8)我公司付款条件为交货后3个月内支付现金。1个月内付清货款者，可打5%折扣。
our terms are cash within three months of date of delivery，or subject to 5 per cent discount if paid within one month.(9)兹就贵方对该商品的询价回复如下：
in answer to your inquiry fo rthe article，we reply you sd follows.(10)针对你方昨日的询盘，现寄上与你来函要求相似的墙纸样品一宗。in reply to your enquiry of yesterdays date，we are sending you herewith several samples of wall paper closely resembling to what you want.(11)兹就该商品向贵方报价如下：
we are pleased to quote you for the goods as following.(12)兹随函寄上该商品的现行价格表一份，请查收。
enclosed we hand you a price-current for the goods.(13)上述报价，无疑将随市场变化而变动。
of course these quotations are all subject to the fluctuations of the market.(14)上述价目单是以付现金拟订的，我们认为还可以打很多折扣。
we think you can well accord us a substantial discount off your list prices，which we see are quoted net cash.(15)对这批数量大，以现金支付的货，如你方能从价目表中，再给些折扣优待，当不胜感谢。
we shall be glad if you will quote us the best discount for cash off your list price for cash for this quantity.(16)我公司的支付条件：以现金支付。自发票开出之日起10天内付款者，打2%的折扣。
our terms，as our invoice states，are 2% cash discount，only within ten days of date of invoice.
第四篇：商务写作指南：商务邮件开头如何写？（精选）
商务写作指南：商务邮件开头如何写？
If you don’t know the name of the person you are writing to, start business emails with either of the following:
如果你不知道邮件是写给谁的，商务信函可以用下面任意一种方式开头： Dear Sir,/Dear Madam, 尊敬的先生,/尊敬的女士, Dear Madame, is wrong.“亲爱的夫人”这种写法是错误的
If you don’t know whether you’re writing to a man or a woman use: 如果你不知道是写给先生还是女士，可以写： Dear Sir or Madam, 尊敬的先生或女士，It is not usual to start an email To whom it may concern.This should be reserved for letters of reference or similar communications when the recipient is an unknown third party.以“致相关人士”开头并不常见。这种用法一般用在推荐信或与其相似的交流中，收件人是不了解的第三方。
It is always better to use somebody’s name if you know it.If it is the first time you are writing to someone, use either of the following:
如果知道对方姓名，邮件中写上总是好的。如果这是你第一次写信给某人，可以用下面任意一种方式开头：
For men: Dear Mr XXXX, 写给男士：尊敬的XXX先生 For women: Dear Ms XXXX, 写给女士：尊敬的XXX女士
Once you get to know someone, i.e.after exchanging one or two emails or if you meet them in person, it is usually OK to use their first name.一旦你认识了对方，比如在往来一两封邮件或见过面以后，可以在邮件中称呼名字。Use Dear Sirs, if you are writing to more than one person even if the group of people includes women.如果你写邮件给两个或以上的人，即使这些人里有女士，请写“尊敬的先生们” Dear Ladies and Gentlemen, is wrong.“Ladies and Gentleman” is only used in formal speech."尊敬的女士们先生们”是错误的，这种用法只用在正式演讲中。
The word Dear may be omitted in less formal emails.Instead, you may just open with the person’s first name/people’s first names.“dear”在不是特别正式的邮件中可以省去。你可以直接以对方（个人或群组）的名字开头。
Here are some example opening sentences for emails: 下面有一些邮件开头的例句： I hope you are well.我希望你一切都好。
I hope you enjoyed your holiday and are finding it easy to settle back in to work.我希望你已经好好享受假期并且很快重新投入工作。
Thank you very much for your email.I am glad to hear that you and your family are well.非常谢谢你的邮件，我很高兴听到你和你的家人都很安康。Thank you for your prompt reply.感谢您的及时回复。
I apologize for not replying sooner, but I have been very busy these last few weeks.很抱歉没能及早回信，但是过去几周实在太忙。
Thank you for getting in touch with us about XXXX.(Less formal, more friendly)非常感谢你关于XXXX联系我们。（不是很正式,更友好）Thank you for contacting us regarding XXXX.(More formal)非常感谢您因关于XXXX的事接洽我们（更正式）
With reference to your email of [date], I would like to bring the following to your attention.关于你（时间）寄来的邮件，我有几点想跟你说的。
As a follow-up to our phone call this morning, I would like summarise the key issues.关于你早上的电话，我想总结下关键几点。Phrases best avoided: 请最好避免：
I hope this email finds you well.我希望这封邮件能被你看到。Please be advised as follows.请按照如下建议。This email concerns… 这封邮件是关于……
第五篇：国际商务英语写作：英语邀请函及其回复 via安格英语
在线英语培训领导者
www.xiexiebang.com 国际商务英语写作：英语邀请函及其回复范文
新年将至，各种各样的商务宴会也多了起来。在职场上邀请函一般通过邮件的方式进行，因此在本篇文章中安格英语老师将会展示英语邀请函的格式及模板以及作为收件人，如何接受或拒绝对方的邀请。英语邀请函范文： Dear Mr.Harris, Mr.Mark Morgan and I are planning a small dinner in honor of John Smith, Executive Vice-president and Chief Technology Officer of the American Auto Company.The dinner will be held at the Hilton Hotel, Detroit, beginning at 6.30 p.m.on Wednesday, January 15, and dress will be informal business wear.We hope that you will be able to join us in this opportunity to meet the senior executive of the American Auto Company.We look forward to seeing you on Wednesday, January 15.Yours sincerely, Robert Miles Chief Executive Officer
接受宴会邀请： Dear Mr.Miles, I am very pleased to accept your kind invitation to the dinner party in honor of John Smith, Executive Vice-president and Chief Technology Officer of the American Auto Company.It will be a great honor to meet the senior executive of one of the largest companies in our country.Thank you very much for the invitation, and I am looking forward to seeing you in Detroit next Wednesday.Yours sincerely, Richard Harris Managing Director
谢绝宴会邀请： Dear Mr.Stevens, Power Your English！文章来源:安格英语学习网站（bbs.engua.com）未经允许 不得转载 在线英语培训领导者
www.xiexiebang.com Thank you very much for your kind invitation to the party celebrating the 24th anniversary of your company.Please accept my hearty congratulations on this remarkable occasion.We are very pleased that you have achieved great success in your sales during the past decades.Unfortunately, my schedule in February will not allow me to attend this significant celebration.Urgent matters that cannot be rescheduled make it necessary for me to be in Berlin at that time.I certainly hope you understand the reasons preventing my attendance.Thank you for the invitation again.I’m looking forward to the long-term smooth and close cooperation between our two corporations.Yours sincerely, William Peters Managing Director 以上就是关于宴会邀请函的一些英语邮件范文，相信学习以后不管你是发件人还是收件人都能够妥善处理关于英文邀请邮件的写作啦！更多职场商务写作技巧及商务英语口语学习资料可关注安格英语微信，扫一扫下方二维码即可关注哦！
Power Your English！文章来源:安格英语学习网站（bbs.engua.com）未经允许 不得转载
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